NBN100 - $69.90/mth for 6 months (then $79.90/mth) @ Tangerine Telecom

1061

Tangerine Telecom has just slashed the price of its nbn100 plan from $99.95/month to just $69.90/month ($79.90/month after 6 months).

This is the lowest price it's ever been and available with unlimited data, no contract and no standard set up fee!

Key features:

  • NBN100 speed tier*
  • Typical evening speeds of 76Mbps
  • Unlimited data
  • No standard set fee
  • No contract
  • Static IP address included
  • Quick set up
  • 14 DAY RISK FREE TRIAL
  • Crash hot pricing on NBN modems*
  • Promo price of $69.90/month for first 6 months - then $79.90/month.

See the NBN100 plan HERE

With the Tangerine exclusive 14 DAY RISK FREE TRIAL - if you are not completely satisfied with your service, simply cancel within 14 days for a full refund of your plan fee. If you've purchased a modem - simply return this 'as new' for a full refund of the modem costs as well! Note: Customer must cover the postage cost of returning the modem to Tangerine. See full T&Cs.

*NBN100 speed tier not available on NBN Fixed Wireless connections - NBN ready modem required. Next best: NBN50
*Crash hot pricing on modems only available when ordering an NBN plan from Tangerine.

Referral Links

Referral: random (29)

Both referrer and referee receive $25 for signing up to NBN offer.

Related Stores

Tangerine Telecom
Tangerine Telecom

Comments

  • +6 votes

    $79.90 is a pretty decent ongoing price

    •  

      I think that is the tied cheapest ongoing price.

      Anyone actually use these guys?

      • +5 votes

        switched from them to Aussie broadband a month ago.ABB got slightly better speed but customer care is pathetic when compared to Tangerine. I used various internet providers and I can say Tangerine is the best in terms of customer care.

        •  

          Were you on a ABB NBN 100 plan? What kind of speed differential are we talking about?

        •  

          I’ve heard ABB customer care is good

          •  

            @Hirolol: I’m not sure about how good is ABB direct service phone number.But if you send email, response time is almost a week and live chat is also useless.But Tangerine live chat was so good at least for me.I think their live chat person can handle technical issues also and he did modem settings remotely even in my byo modem

            •  

              @binusam2007: Doesn't he need your password to access your modem/router?

              •  

                @nfr: First he told me to login my netcomm modem page then asked to tick/untick some options(can’t remember which one,I’m not a technical savvy ).After that he got full access to my modem and fixed remotely

  • +1 vote

    Probably worth mentioning in the description:

    Mandatory components:
    You will require an NBN ready modem/router to access this service.
    We can supply one for a one-off fee of $99 if required. Due to
    complexities on the network we recommend you to use one of our
    supplied modem/routers however we do support BYO
    modem/router.

    and this -

    14 day risk free trial
    If you are not completely satisfied with your Tangerine NBN service
    you are free to cancel within the first 14 days and receive a full
    refund of your plan fee. If you have purchased a modem from us,
    and return this (at your own cost) we will refund the cost of the
    modem as well. For full details please see our 14 day risk free trial
    terms and conditions

  •  

    Does bundle include free unlimited calls australia wide including mobile?
    Also any details re international call rates?

    Overall pretty decent pricing!

    • +4 votes

      In the CIS:

      What’s Included and Excluded?
      Included in this plan:
       Line rental
       Calls between Tangerine Telecom NBN Phone
      services
       Local calls
       National calls
       Calls to Australian mobile numbers
      Excluded in this plan:
       Calls to 13/1300 numbers
       Calls to international destinations
       Premium rate services, ie. 1900 calls

      Also mentions this:

      Mandatory components (not included with the plan)
      You will require a Tangerine Telecom NBN Internet
      service and a compatible IP handset or an analogue
      telephone adapter (ATA) to use this service. This product
      is only available if you have an active Tangerine NBN
      internet service

      International call rates can be found here

      •  

        thanks. Just what I was looking for!

      •  

        Anybody know if you can block/bar outgoing excluded calls for example bar calls to 13/1300 numbers or international destinations or premium rate services.

        I know TPG can only block outgoing international numbers but cannot block or bar as they word it calls to 13/1300 numbers or satellite numbers.

        Hopefully the next swap to another ISP probably Exetel, Tangerine or some other cheaply priced NBN FTTN 50 plan will be able to bar all sorts of numbers as I don't wanna risk it and end up with a surprise high bill.

        Currently on $69.99/month for NBN FTTN 50/20 Unlimited and $10/month Oz Talk Add On which gives unlimited local calls to Australian landline and mobile numbers but not to international destinations, 13/1300 numbers and satellite numbers.

        Very happy so far and even tried their NBN 100 plan for a few days but my line can't get above 50 megabits per second by the looks of it so back to NBN 50 for now which is more than fine for my household but yeah really wanna be able to bar all excluded calls/numbers otherwise that potential for a $200 phone bill is definitely there oh my god.

  •  

    Does this include existing customers?

    •  

      Are you a customer? What are they like?

      • +1 vote

        I've been a customer for a few years now, it's generally fine. Just tested via Google's speed test on my phone and it's reporting 28.6 Mbps for download, 11 for upload on my 50 Mbps plan. During less busy hours I think it gets a bit higher.

        My PS4 Pro sometimes hits 5 megabytes a second with downloads which is pretty great. All in all, they're a reputable but smaller ISP.

        • +10 votes

          Is not getting what you pay for generally fine these days?

        • +3 votes

          Is this sarcasm? Do you honestly think there's nothing wrong with your post? You've basically convinced me the opposite of what you was intending

        • +4 votes

          28.6 Mbps DL
          11 UP
          on my 50 Mbps plan

          That's horrible.

        • +1 vote

          There is multiple things wrong with your statement. As pointed out those are not good figures.
          Speed tests need to be run on Ethernet plugged directly into the router/modem as to avoid a multitude of issues that come with WiFi such as congestion, adjacent and co-channel interference etc
          For anyone reading this, don't let this comment put you off. I have no experience with this ISP but know this this statement is not conclusive or accurate enough to base any opinions on.

          •  

            @Swirlboy: Yeah obviously, Jesus Christ I can't believe so many people have made a big deal about my comment lol. It was just on my phone a couple walls away from my router on a whim. I've never been with an ISP that hits the cap most the time, at multiple properties. I'd have thought that people would expect at peak hour in particular you're likely to take a hit

    • +2 votes

      Existing customers can upgrade to this plan. Note that the promotion pricing is only applicable for the first 6 months that a property is connected with Tangerine. Simply submit a request to Customer Service/Billing via the Contact form on the Tangerine website including your name and account number and your request will be actioned.

      •  

        What about calling features in this NBN100 plan for all Australian calls including mobile phone calls and unlimited international destination calls for landlines and mobiles please? Thank you.

      •  

        @tangerine01 As an existing customer, I did contact Customer Service/Billing, but they have refused to upgrade me to this offer. So I guess the deal does not apply to existing customers.

        [edit] Sorry, my mistake, did see an email later from Billing saying it is possible to change to the offer but without the promotional $10 off.

  •  

    I am on Optus HFC, and I now have 90 days to go to the NBN. Can I take the 14 day trial before cancelling my current internet? Or does getting the NBN automatically cancel your current internet?

    •  

      When you connect to NBN from HFC cable - your Optus HFC service will be disconnected. Hope this helps.

      • -2 votes

        Are you sure?

        I have read of people keeping their HFC connection while having NBN.

        •  

          The tangerine rep is definitely right.

          Once you switch from your current fixed broadband (ADSL or Cable) you can never get it back.

          You can stay on Optus Cable until they cut you off but once you move to the NBN then that's it

        • +1 vote

          No. This is not true. It is a regulatory requirement for RSPs to disconnect any legacy broadband once NBN is active.

          •  

            @Joe888: How does the RSP know you have a non NBN Cable connection with Telstra or Optus?

            Even if they did the RSP can't contact Optus or Telstra and cancel your service, only you can do that.

            •  

              @spaceflight: Telstra and Optus sold their HFC infrastructure to NBN Co if your NBN is HFC. How does NBN Co not know? You obviously do not know about any RSP is required by law to disconnect your legacy broadband within the 18 months after your NBN ready for service date even you don't cancel your legacy HFC.

              •  

                @Joe888:

                You obviously do not know about any RSP is required by law to disconnect your legacy broadband within the 18 months after your NBN ready for service date even you don't cancel your legacy HFC.

                Actually you obviously do not know how the 18 month process works.

                It has nothing to do with RSPs. They have no legal requirement to move your service.

                There is no moving of service actually, you are talking up a new service on a new platform.

                You can choose to take up an NBN service or not. If you choose not to move then after about 18 months of your area being declared ready for service your current provider will disconnect you (this is basically Telstra turning off their exchange, or Telstra and Optus turning off their equipment on the HFC network)

                •  

                  @spaceflight: I did't say anything about moving your servces. I said disconnecting your legacy services. Read my posts again.

                  •  

                    @Joe888: I know what you said.

                    RSP is required by law to disconnect your legacy broadband within the 18 months after

                    Is incorrect.

                    •  

                      @spaceflight:

                      You can choose to take up an NBN service or not. If you choose not to move then after about 18 months of your area being declared ready for service your current provider will disconnect you (this is basically Telstra turning off their exchange, or Telstra and Optus turning off their equipment on the HFC network)

                      You just contradicted yourself. LOL.

                •  

                  @spaceflight: Even the rep said that. You are claiming to know better than a NBN RSP Rep?

                  •  

                    @Joe888:

                    You are claiming to know better than a NBN RSP Rep

                    No I'm not but I think the rep is wrong.

                    Just wanted to update if anyone cares, this is indeed possible. The NBN installer came today and I asked for a splitter so I can use the NBN and Telstra Cable side by side.

                    After the NBN Arris NTD was activated and I got my NBN connection all up and running, I connected the splitter and both modems continued to work side by side without any problems.

                    https://forums.whirlpool.net.au/archive/2627788

                    •  

                      @spaceflight: Remember what I said about disconnecting a legacy service? Thanks to your WP source:

                      exitguy
                      BUT as soon as Optus gets wind that NBN is in your area they are wanting to disconnect you from their infrastructure within 30 days because the sooner they get rid of you the quicker they get paid by NBN.

                      Roti
                      Just to update for woopsicle.
                      I still have a splitter on my incoming cable which is connected to 2 modems:
                      - one serving my old Telstra Cable connection (120/2.5, unfortunately to be disconnected later this year)

                      •  

                        @Joe888:

                        Remember what I said about disconnecting a legacy service?

                        I do remember what your said, you're still wrong.

                        it is not true that it is a regulatory requirement for RSPs to disconnect any legacy

                        Thanks to your WP source:

                        Which proves what?

                        exitguy

                        That Optus mislead people about about the timeline for NBN transition because they have a financial interest in kicking you of?
                        Something they have been fined $1.5 million for
                        https://www.accc.gov.au/media-release/optus-to-pay-15-millio...

                        Roti

                        Or that you can have HFC NBN plus a regular HFC connection working at the same time.
                        Which is what I have been saying all this time.

                        Roti is more proof you and the rep are wrong. I'm not sure why you'd use this to support your argument that you can't have both HFC NBN plus a regular HFC connection working at the same time.

                        •  

                          @spaceflight: Optus did not tell its customers the truth about the 18 months grace period and the fact that its customers can choose any RSP.

                          https://www.accc.gov.au/media-release/optus-to-pay-15-millio...
                          Optus pressured customers by misrepresenting the time period in which services could be disconnected
                          From October 2015 to March 2017, Optus told around 14,000 of its customers that their services would be disconnected (in as little as 30 days in some cases).

                          Optus also made misleading representations to customers that they had to sign up to Optus’ NBN services, when they could have chosen any internet service provider.

                          The RSPs have to give a reasonable period to disconnect legacy services. They just can't disconnect a legacy service the day/week after NBN service kicks in. The co-existence period of legacy and NBN HFC is just for a transition period.

                          Roti is more proof you and the rep are wrong. I'm not sure why you'd use this to support your argument that you can't have both HFC NBN plus a regular HFC connection working at the same time.

                          I don't want an endless loop here. Can anyone please comment on my discussion with spaceflight?

                          • +4 votes

                            @Joe888:

                            Optus did not tell its customers the truth about the 18 months grace period and the fact that its customers can choose any RSP.

                            I know, I gave you the link.

                            The RSPs have to give a reasonable period to disconnect legacy services.

                            RSPs do not disconnect legacy HFC services. They have no ability to.
                            You need to cancel your non NBN HFC service with Optus or Telstra.
                            If you don't it will be done for you after the 18 month period when Telstra and Optus are required to stop providing services on the NBN owned HFC network.

                            I don't want an endless loop here

                            I've shown you that it's possible to have both NBN HFC and regular HFC running at the same time (something you said isn't possible)

                            You even copied text in that supports this.

                            I don't know what loop you are stuck in.

                          • +2 votes

                            @Joe888:

                            The RSPs have to give a reasonable period to disconnect legacy services.

                            RSP is a term used only for NBN. The ISPs that sell legacy HFC services have no obligation to disconnect existing non-NBN services on HFC until a co-existence period is over. That said, Optus has disconnected Optus Cable customers months before the end of the co-existence period.

                            It is possible to have Optus HFC and Tangerine NBN HFC. It is the obligation of the customer to call Optus to disconnect Optus HFC.

          •  

            @Joe888: 18 or 24 months from when nbn is first active is the cutoff date

      •  

        not mine, My Optus cable still hasnt cancelled and its almost 3 weeks since i got the NBN…. I have called up optus twice and they still havent cancelled it.

    •  

      IF you have a good price, good consistent download speed (100+) don't get off cable till its not running no more. Is your NBN ready to go in your home?

      •  

        My Optus cable gave me better download speeds, 101Mbps but the upload speed was around 1.5. NBN gives me 87Mbps so backwards step) but about 34-37Mpbs upload.

        •  

          exactly so if you only care for downloads and can deal with a 1mbps upload which is serviceable (compared to many aussies on ADSL and FTTN) I strongly recommend you stay on cable (telstra/optus whoever is in your area) until NBN disconnects your obsolete technology (which is normally a fair period after your new NBN tech connection is available). I waited a year and a half to switch and even after the final cutoff date it still worked for a month while I had both services.

          •  

            @abuch47: Optus sent me a letter saying that my cable will be cancelled within 3 months of NBN being available and even a date, although it is 2 weeks past the date and they still havent cancelled the optus cable even though i got NBN installed a week prior to that date.

  • +2 votes

    Any chance they will be worse than my company for the same service, which was Adam internet before it was bought by internode before it was bought by iinet before it was bought by TPG?

    •  

      Internode never bought out Adam internet though?

      iiNet bought Internode in late 2011 and then iiNet bought out Adam in mid 2013.

      •  

        I knew it was something like that. Like sands through an hourglass, so is the ownership of my telco.

        •  

          Haha yeah, still pretty bad. Wasn’t too bad when iiNet bought out Internode because then I got access to iiNet’s DSLAM instead of only being on an Optus DSLAM through Internode.

          But the day they then sold out to TPG spelt the end for it all!

          • +1 vote

            @Porthos: I remember when tpg had a reputation for getting as many subscribers as possible and there were so many complaints on whirlpool that they were overselling access. I guess in the end the strategy paid off.

  • +2 votes

    I'm paying $79 for nbn50 with Aussie broadband so this is a good deal if they are reliable.

  • +7 votes

    I dropped tangerine after receiving consistent 56k modem or worse speeds during peak hours to international servers. I'd never touch or recommend them again unless they've addressed this congestion.

    •  

      Sorry to hear this. This is certainly not usual feedback that we have from customers.

    • +5 votes

      same, tried them for 2 months after telecube, horrible peak hour speed. switched to abb then.

      • +2 votes

        Same experience here, switched from tangerine to Aussie broadband and speeds have been much better at peak times.

        Tangerines advertised prices are for direct debit only with excessive fees for other payment methods.

    • +1 vote

      I bailed too, looking at Aussie Broadband now.

      Hoping they see this pricing NG and match it.

    •  

      DITTO…..

      Ive been with Tangerine on their 50mbit plan via FTTP… The evening speeds were intolerable, even worse than My Republic.

      Fortunately I cancelled within the two week trial. Certainly the worst ISP, speedwise, I've been with.

  •  

    How long does it take to switch from ABB?
    Can I nominate a date for the transfer?
    Who is the backhaul provider?

    •  

      Transfer times will vary based on your NBN technology.
      FTTP/FTTN/Fixed Wireless usually 4 - 8 hours after the order is submitted.
      HFC, unfortunately you'll need to disconnect your existing service so that we can place a new order. This can lead to some downtime while NBN update the status of your line. You can nominate a preferred start date during the order. Vocus is our national backhaul provider.

  •  

    Hi Rep,

    1) Do you use PPPOE or IPoE?
    2) When does this promo expire?
    3) Does this $10 off for first 6 months stack with $25 sign up credit?

    • +1 vote

      Hi Joe,
      Our connections use PPPoE.
      At this stage there is no end date of the promotional pricing.
      Any referral codes posted on online forums may be void and not valid.

  •  

    Great price. I hope you won't be the next Mungi?

    • +3 votes

      Tangerine has been a successful NBN provider for nearly 5 years. It has an experienced management team who have operated in the industry for 15+ years. Mungi didn't make it to 12 months.

  • +1 vote

    i will be signing up…aussie bb for $79 per month on 50/ wateva is now way to expensive

  • +2 votes

    Hi there,

    I'm very curious. How are you managing to remain profitable at these prices? Many ISPs have had to increase their plan prices over time or have shut down because of the extremely low margins on their plans - especially since NBN is keeping whole sale costs high. Even if you have been around for 15+ years, this may not mean as much as the broadband environment has changed a lot such that low margin operators have been/ will be struggling.

    Mungi was around less than 12 months but they had experienced management. Buzz Telco also went into administration but had been around a while as well.

    Are you able to go into further details about what you are doing differently that will give customers confidence that you will be around for the long term?
    Thanks

  • Top