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Huawei Battery Replacement $49 (P9/P10, Mate 8/9, Nexus 6P) @ Huawei Service Centres

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A good price for those with an older Huawei phone looking to add some new life to it. Promo applies to Huawei P9, Huawei P10, Huawei Mate 8, Huawei Mate 9 & Huawei Nexus 6P, and lasts until 17/07/2019.

Full T&Cs on page

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  • +1

    Quite good I wish still have my very good P9.

    • 2 yr old Mate 9, still great battery, could go 2 days with normal daily use if not navigating or videos.

  • +2

    Shame, only NSW Service Centres…

    • Huawei Customer Service Centre (Auburn Repair Centre)
      154 - 156 Adderley Street, Auburn, NSW 2144
      02 8737 1118
      9:00-17:00 (Monday To Friday)
      Walk in service or post (if posting, please provide your contact details including name, mailing address with post code, and e-mail address)

      • Walk in service or post (if posting, please provide your contact details including name, mailing address with post code, and e-mail address)

        Aus Post will let you send it as long as you label the package “road transport only”

    • +7

      have a one more neg from me, I had both Sony and Samsung flagship phones for years. But Huawei pretty good in value for money and quality.

    • +2

      No.2 phone maker in the world, in spite of being locked out of the world's biggest market. If they weren't locked out of that market, they'd be no.1.

  • +2

    My mate 9 was a super phone and its now just collecting dust as it keeps locking/freezing up and can't even factory reset it - pretty devo =(

    Maybe a battery replacement might give it a second chance?

    • +1

      My p9, if it's under 50% battery, it locks up/crashes when taking a photo, then after rebooting it it comes up with 1% battery, then shuts down. When you plug it in it remembers it has 40% battery and works again. It's due to the battery being old apparently, so if yours is anything like mine, it should. Haven't proven it personally, but forum posts about the same issue say battery change resolves it.

      • update: issue fixed with new battery

  • +5

    Darn it. I literally had the battery in my 6P replaced last week…
    For anyone wondering what the outcome is, the battery lasts nearly 2 days, or 1.5 with especially heavy use. There is a school of thought that the last update, 8.1, stuffed battery life, but that has not been my experience.
    You can get a 32gb for about $100 and with a new battery, it makes a really good phone. Also 64gb and 128gb around it you can find em.

    • +2

      I'm still rocking a 64GB 6P as my main device. Seriously considering sending it in after reading this due to the diminished battery(Less than a day for sure).

      • +2

        As I mentioned below, make sure your device is backing up on the regular. The Nexus 6P is susceptible to a hardware-related fault that can render the phone crippled in the best-case and a paperweight in the worst.

      • Don't rock it too hard otherwise you might need a battery replacement anyway

      • +1

        Make sure to back up your data (nexus 6P). Trust me, it could bootloop at any time.

      • Keep using it and it will be more like 2 hours. Mine turns off at around 75%.

        • Hey I had the same issue with my 6p, lodged the issue with their send in warranty and they replaced my battery free of charge! Even though I bought my device second hand on market place and the warranty was long gone.

          After I got my device back the LTE stopped working and after sending it back 2 more times and complaining they sent me a free mate 9 brand new, no need for proof of purchase or anything.

    • Where did you get it replaced?

    • +4

      Make sure you've got Google backing up your phone on the regular, the Nexus 6P is a ticking timebomb in terms of a hardware fault causing a bootloop-of-death. Swapped my battery in early 2018 and was about to do it again before mine died in my hands three weeks ago and unfortunately no custom ROM could save it. I'm joining the class action in the US as I purchased it there but if you're international you're SOL I think.

    • No security patches for the 6P soon though. Not a problem if you're into custom ROMs but the average consumer isn't.

      • Security updates stopped after 5 December 2018 for the 6P

    • It wasn't the update, the batteries simply had a hard-limited life-span.

      • Not just the batteries, but the SoC too. Ridiculous the failure rate on those things. Backups are a must. Shame, it was a great phone other than that.

  • Damn….my P8 isn't covered. Is sitting around as a spare atm

  • +1

    Sweet deal tbh. I hope that I can do this to the P20 pro eventually.

    Your battery capacity drops off sharply after about a year and a half if you fully charge every time you plug it in.

  • +6

    Good deal for all the Nexus 6Ps in peoples drawers.
    Pity the SD810 was such a dog though, most people are better off with a mid range Nokia…

    • +1

      Yeah my one is bootlooping

      • One of mine was too.
        Second one stopped recognising SIM.
        Both were shot on batteries.
        All this just after 12 months of buying from Bogan.

  • +3

    How do you pay if you're posting it in? Do they call you for credit card details??

    Would love to redeem this but the T&Cs are rather sparse on instructions.

    • Also curious.

  • +1

    Mate 10 is not covered oh well

    • Unsure what yours is like but mine is 2 years old in Oct/Nov and seems to have no material battery fade as yet anyway.

  • +1

    Replaced battery of my mate 9 earlier this year in China. It was about $20. Hope it can last for another two years:)

  • +2

    Shit I literally threw out my 6p two weeks ago.

    • No loss, saved yourself $49.

  • If you're ok to wait a month for the delivery. These are $10-20 on eBay/aliexpress, with the tools to do the replacement.

    • How hard is it to do though?

      • It's a bit tricky to get off the bottom plastic panel. I have replaced batteries a heap of other phones, including iPhones and my son's Nex5, and I tried to do my 6P myself. Now it looks like it has been in a fight, and I took it off to a local place and they used the battery and spare panels I had already bought, and did it for $30.
        I have a Ringke case that covers up the scratches anyway, so it looks brand new.

    • They are garbage

  • Anyone replacing battery for their y550

    • +1

      Mine is still going strong as a dedicated hot spot phone! i have a spare Y550 and battery also so easy to change the battery best $100 i've spent on 2 phones haha.

      • +1

        Dang that's awesome. My y550 refuses to start up. Ordered a new battery off eBay for $15. See how it goes lol.

  • How much is it normally?

    • +2

      Only jv is allowed to ask that.

      • When the JV is on an off day, we must step in and make sure tradition is kept alive!

    • +1

      100$

      • Thank you! But a bad discount then!

        • To be clear I don't know about NSW walk-ins, may be less there. But here in Qld they have to send it to the NSW Huawei genuine support place (which I assume is the one above), and I was quoted 100$ plus postage about a month ago. I've also been quoted 100$ at a place that'll do it without genuine parts.

  • +1

    I had my Nexus 6P battery replaced by a random phone repair shop for $100.

  • +4

    So in the US 6P owners get paid out, while here we are expected to pay Huawei for a new battery?

    • Had mine fixed free of charge for a second hand device with no proof of purchase and expired warranty. Send it in via Huawei repair portal.

      • Hi @Lofty248, could you please share the details how did you got your 6p battery replaced free of cost and you got mate 9 for free? Where was it purchased from?

        • Battery replacement free as well for me. See my comments below.

  • +5

    Too fcuken late. Dumped both my POS 6Ps in the bin. FU Google and Huawei.

    • +3

      Agreed. A terrible flagship phone and their denial of any issues (and now Huawei making money off it) was appalling.

    • +1

      Yeah mine went in recycling bin 18 months ago. Piece of shit. Actually.. I loved that phone.

  • I've owned the 6p since release and have never had any issues other than a year ago the battery started draining super fast but I assumed that was down to me leaving it in my car over night in freezing temps. Replaced it at a random Mobile store for $60 and now almost runs flawlessly.. except for the random freeze attacks

    • Nope, that happens to all of them eventually. Replacing the battery just delays it for a while.

  • +1

    Too little too late, can’t save hellway

  • +4

    Rang Auburn Repair Centre just now. Good news for those considering posting your phone for battery replacement.
    You can visit any HappyTel store and let them post it for you. However, it may be a problem if you purchased your phone outside of au. HappyTel stores will check your phone and let you know if it is ok. Good luck.

    • +2

      Thanks for this - i did it this way. Unfortunately i needed the original box and proof of purchase so had to make another round trip - may save someone else.

      • what if i dont have the original box?

        • not sure…. howd you go? They wanted the serial number, it might be on your warranty info

  • +4

    Managed to send my Nexus 6p free of charge via the service portal.

    http://experience.huawei.net.au/

    It will create a shipping label addressed to the Auburn service center.

    • what did you put as description for service? will they know what to do with it or they will call you and ask. the phone is already out of warranty, i worry they charge more when they got the phone

      • There is a drop down selection when you create a return repair ticket. Just choose the one related to battery charging. In the description
        I just put random shutdown and battery does not hold charge. I even put that I bought the unit in May 2016. As I don't have a receipt I just uploaded the email from Vodafone where I got the phone from.

  • +1

    Went into happytel. They tried to book my 6P for free, saying the batteries were being replaced free of charge if within warranty.
    Unfortunately mine was 3 months out of warranty.
    They sent it in and said Huawei will contact via phone for payment.

  • +1

    Received my Nexus 6p today. it was out of warranty since June 2018, but I did not received any notification to pay for the battery replacement. I guess its free of charge if send via repair portal as what earlier posted.

    • same! hope it was replaced, Happytel gave me nothing to tell me it actually was…?

      • +1

        Mine got a barcode sticker with "battery replaced" printed. So far good. Did not shutdown yet.

        • same my battery is much improved :)

  • Sent mine in, but didn't realise there was an expiry date on the offer so I was late by a week or so. Back to the usual price so they're sending it back. Fail :(

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