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Superloop Home Broadband NBN: First Month Free with Code (Any Plan, New Customers Only), No Sign up Fee, No Contract

400
SLNBN

First month of NBN free with Superloop. Unsure of when the deal ends.

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Referral: random (1136)

Referrer gets 10% off for 6 months.

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Superloop
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closed Comments

  • +1

    For the same price you can get 100 Mbit from Kogan Internet, and a free router (okay quality).

    • +6

      I think you might be comparing Oranges and Mandarins.

      • +10

        comparing Oranges and Mandarins.

        They are both citrus.

      • Never had issues with Kogan Internet, speed matches advertised for Melb CBD and since Jan 2019 I haven't noticed any down-time.

        It may not work for all cases, but defo good option to try with no lock-ins, free router and lowest price.

    • +1

      haha good luck with that.

    • Have you got the Kogan product? Happy to compare speed tests if you like

      Melbourne HFC 100/40 plan.
      (5pm school hols + my kids are hammering YouTube & iView too - i.e. peak speeds)
      Melbourne Telstra
      93.1/38.4
      Singapore Starhub Mobile
      92.8/28.1
      London (structured comms)
      94.98/27.1
      L.A. (Frontier)
      97.7/24.8
      Berlin (GTT.net)
      88.52/32.6

      • +1

        my kids are hammering YouTube & iView too

        Are they wearing glasses yet?

      • Sydney FTTP 100/40 Kogan NBN
        12:20 so middle of the day so connection should be great.

        Sydney Telstra
        93.7/38.3
        Singapore Starhub Mobile
        31.7/27.8
        London (Structured comms)
        39.6/26.6
        L.A. (Frontier)
        42.5/38.4
        Berlin (GTT.net)
        28.0/29.5

      • What service are you using superbrudda?

        • Melbourne HFC 100/40 plan.

          That what you mean?

          • @[Deactivated]: No. Sorry wasn't clear if you were using superloop or kogan.

            • @dubo1981: Oh superloop!

    • +1

      Same price? You mean free?

  • +1

    Not a good deal :)

  • +1

    $75 is a special? Geez how do they have customers?

    • +6

      Geez how do they have customers?

      Some people are happy to pay a bit more for an Australian call centre.

    • +2

      Because some people actually understand networks. It's a little thing called backhaul. It's not usually advertised but Kogan (Vodafone) vs superloop is much like the earlier comment. Mandarins and oranges, both fruits yes, but are different fruits.

      You have to pay If you want the best real world and consistent performance, plus au contact centres etc. If you want no frills, you can get that cheaper. That is if you can put up with its limitations.

  • +1

    Note that there is no sign-up fee or a lock-in contract.

    • +5

      Most ISP don't charge sign-up fee or lock-in contract.

      • No lock in with a free month though?

  • +1

    So who are these guys? Competition for ABB?

    • I'm with Superloop. Run their own network*. I've been with them for about 4 months. Quality speeds. Never had to call their helpdesk so can't comment there.

      *https://www.superloop.com/our-network/

    • +4

      They’re actually bigger then ABB (network wise). They even co-own some of the OS cables & networks OS. (With ping rates internationally are pretty fantastic I regular get 95+mbps to LA, London, Paris, Singapore)

      https://www.superloop.com/company/

      • Nice. Do they apply government censorship regimes like BP and some of the other majors do?

        I see they advertise a 200Mbps Fixed wireless plan. Is that a typo? :)

        • +1

          Not sure, you’d have to ask on whirlpool. I believe most of the govt stuff is via DNS and I believe Superloop push you out to cloudflare 1.1.1.1 (I use a smartdns service, so it doesn’t affect me). But I’d just use Cloudflare/Google/OpenDNS to sidestep all censorship.

        • Superloop is somehow related to nuskope. who rolled out their own fixed wireless nbn competitor in Adelaide.
          So yes, 200Mbps fixed wireless, but only if you live in the right place.

  • +1

    Flawless service.

  • +2

    Do they use or plan to use CG-NAT at all?

    • +2

      No CGNAT currently

    • +2

      If you read the whirlpool forums & ask one of the reps (like Michael) nicely via a WHIM, you can get a free sticky IP(basically it’s a static IP for nix).

  • +1

    Nothing about home phone, guessing they don't do?

    • +1

      VoIP coming soon

      • Better to ditch VoIP and just have a home phone that connects to your mobile/s through Bluetooth.

    • +4

      Best to keep home phone separate.

      Makes it easier to change ISPs.

  • Looking to switch to Superloop from ABB (6 month deal finishing in a few weeks).

    Can't see a way to schedule activation - anyone know how soon they switch you over once you submit your order (FTTN)?

    • from 1 day to 2 weeks.

    • +1

      I was connected in about 2-3 hours after signing up a month ago

      • Cheers. Called them and they said normally 2 to 3 hours, but technically up to 48 hours.

  • How do these guys compare with Internode?
    I'm on HFC and specifically talking about 50/20…

    • Next level up in terms of network, speeds and support. The big three for quality at the moment are AussieBB, Superloop and Future Broadband. Internode and all these others are ok for the average user but for the fussy or the demanding, the top three are the go. Telstra have good product but fail with overseas support.

  • What the churning process like if you’re on nbn? I’m currently with abb on fttc

    • +1

      I did the same last week (FTTC).
      1. Sign up with Superloop
      2. Wait for the churn to happen (a few hours on a weekday). Since ABB and Superloop both use DHCP, so there is no need to change anything on you router, you will get an email notification after and would notice that your IP changes).
      3. Call ABB and notify them that you want to terminate your service.

      • Did you lose your Internet during the churn process?

  • Anyone know how the compare to ABB? I have no complaints with the service I receive from ABB. I just think it's time they reduced their prices.

    • +1

      I went from ABB to these guys, as good if not better than ABB

      • Can you tell me if Superloop has an API for data usage, like ABB? I can’t find this info in whirlpool or Superloop’s website.

        • Not sure, probably best to contact them directly, they are quick to answer calls & emails

  • +1

    Highly recommend Superloop for their customer service and network quality.

  • FYI: Once you're connected, you can see your POI utilization graph in the members area.
    Mine is less than 20% capacity at peak period!

  • Thanks guys, just signed up 100/40 HFC.

  • If you've been with Superloop previously, when are you considered a new customer?

    • Interested in this too, I cancelled mine about a month ago. Can I go back and get my free month?

  • Err, got a NBN technician booked in for 14 days from now lawl. What the?!

  • Thx OP. Just switch from Tangerine to Superloop (HFC) connected today up from 40Mbps to 90Mbps straight away! (both accounts were 100/40

  • For the record, I just switched from AussieBB to Superloop (FTTN), and it was up and running in under an hour from signing up on the website - nice :)

    • Hi Kirt, Did you lose your Internet during the churn process?

      • I was at work at the time, but my missus said she lost connection "for a little bit".

        • Thanks for the info.

    • Is there a way to nominate a future date for switching provider. Just saves from needing to remember to sign up on certain day.

      Also where to put the promo code?

      • No I don't believe they provide the ability to nominate a future date.

        Promo code field is on the signup screen.

  • +1

    I'm with SL on HFC NBN50 at $75/month. Been 2 months now and so far so good. Really good speeds specially when it comes to streaming and low ping for games(Steam) specially comparing with my previous provider Tangerine where I noticed a lot of throttling going on.

    However they give a dynamic ip, if you want a static it'd be $5 extra per month.

  • What's the notice period for cancellation? I just want to try 100/40 for 1 month and then probably return back to 4G mobile broadband since we use less then 100GB (average 60 to 70GB) a month.

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