This was posted 4 years 6 months 5 days ago, and might be an out-dated deal.

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GoPro HERO8 Black AU $449.96 Delivered (25% off) Using Discount Coupon Supplied by GoPro Live Chat

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GoPro HERO8 Black AU $449.96 Delivered (25% off) Using Discount Coupon Supplied by GoPro Live Chat
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cindernat on 20/10/2019 - 11:22 gopro.com (8823 clicks)
Last edited 04/12/2019 - 08:54 by 3 other users

First shared by as a comment in paraneoplastic's expired post. Thought I would create a new thread for anyone who didn't see it.

Basically ask a question about the new GoPro over the live chat. You do not need to ask for the code within the chat (I didn't) but some people did. The one time use coupon was then emailed to the email address I used to start the chat, after about 5 mins. Really good price for a brand new model. Note: the free 32GB SD card is not included when you use the coupon. Free shipping is though. Enjoy!

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closed Comments

      • songsong on 01/11/2019 - 12:53

        Can confirm GoPro Plus does not include the Dual Battery charger + Battery combo

  • DonIsGood on 01/11/2019 - 18:51

    Hi all, I received an email with the transcript (after the completion of the survey) but a code wasn't included. Does the code come after the transcript email? Please advise. Ta

    • I Smell Pennies on 01/11/2019 - 18:54
      +1

      Code will come as a separate email. But only if a code was discussed in the chat

      • DonIsGood on 01/11/2019 - 21:07
        +1

        Thanks mate, guess I'll have to try to harrass them on Monday…

      • cindernat on 01/11/2019 - 21:11

        I was the OP and had no idea about a code, literally just chatted to ask a question. Code wasn't discussed, just turned up in my inbox.

        • I Smell Pennies on 01/11/2019 - 22:55
          +1

          Maybe they forgot to tell you during chat. In most cases it had to be brought up in the chat. But great job on finding out and posting it here :)

  • colster6000 on 02/11/2019 - 00:13

    No dice for me, I asked lots of questions about upgrading from my 6. then asked about any deals going (got told about free microSD card offer) and then asked about any discount codes. Got told they do from time to time and I should subscribe to the newsletter :(

  • polarq on 03/11/2019 - 21:46

    This is probably expired now. I had no luck now either even after asking quite a few direct questions towards the end and the rep replied with 'I can add you to the newsletter'.

    I have tried earlier and had success twice. See my comment here.

  • ChatCPT on 05/11/2019 - 11:07

    FREE CODE FOR US WEBSITE IF ANYONE INTERESTED
    CUUS-CHWZ-B427-PW3T-7T9G

    Their chat sent me USA website code instead of Aus

  • Bargainbeth on 05/11/2019 - 19:07

    Anyone know if you can claim under the TRF if gopro doesn't have an ABN? They do charge GST and have an ARN / Gst registration number.

    • snvl on 05/11/2019 - 19:40

      it has been discussed a few times. no ABN no TRS

      • Bargainbeth on 05/11/2019 - 19:43

        Thanks. Skimmed this thread and couldn't see it!

  • simmy on 05/11/2019 - 21:28

    has anyone got a spare code they're not using?
    can't seem to get one from chat

  • ChocTop on 06/11/2019 - 11:13

    "I apologize. But that promotional offer has already expired. At the moment, we don't have any promotional deals available. However on the brighter side, our creative team is baking some new deals and will be up soon."

  • ranjja on 07/11/2019 - 13:32

    not sure whether this helps….GST is charged but ABN is not there:
    Item Article / type number / description Quantity Price per Qty
    per package

    Amount / GST code
    1 CHDHX-801-RW HERO8 Black 1 409.05 409.05 JW
    2 SHIPCOSTS Express Service | 2-3 Days 1 0.00 0.00 JW
    Total Exclusive GST in AUD 409.05
    GST 10.00% in AUD 40.91
    Invoice amount to pay in AUD 449.96

    GST/ARN Registration No:
    300013153070

  • valid online persona on 07/11/2019 - 22:45

    This deal is no longer valid. I tried twice. The first time I didn't mention the coupon email, but the second time (an hour later) I asked about it and was informed that it's no longer available.

  • theblood on 08/11/2019 - 09:14

    Anyone else still waiting for theirs to ship?. Mines been pending for nearly 2 weeks now

    • I Smell Pennies on 08/11/2019 - 10:28

      Did you order any extra batteries or accessories?

      • theblood on 08/11/2019 - 11:04

        Yes a battery and grip. You think that’s the issue?

        • I Smell Pennies on 08/11/2019 - 11:11

          Yes. It is pending because one or both is currently out of stock. I had the same problem (but resolved day after), they said it was OOS and they can't ship individual parts, so you have to wait until all parts are avail for shipment.

  • S3ISOR on 12/11/2019 - 06:33
    +1

    Here is my rant about my experience with GoPro's terrible returns process:

    TL:DR - if you have concerns about warranty or returns, don't by from GoPro direct. Their returns process is terrible for Australians.

    I ordered on 19/10, it shipped on 21/10 and arrived on 25/10. That was all good. However my GoPro Hero 8 arrived with dead pixels on the rear screen and scratches on the front LCD screen. So I jumped onto chat to start the RMA process for a dead-on-arrival (DOA) unit. I read someone else in the comments had dead pixels, so I decided I would get a refund and just buy in store in Australia.

    The RMA process started out OK - chat quickly accepted and set up the RMA. They emailed me with a UPS link to print out a return label to go back to the warehouse in Singapore. That's when the trouble started, when I opened the email link it turns out UPS can't generate a label for Australia.

    So back onto chat - they confirmed this is true and that I was liable for return shipping costs. I refused because the GoPro was DOA, in my view they were liable for return costs. They agreed but said they literally can't do anything - eventually a manager took over the chat and I was chatting to him for over an hour. He requested photos of all the damage, of the box, the shipping box, etc. He asked a lot of questions about whether the damage could have been caused in transit. I'm not 100% sure what he wanted me to say here, maybe they could've offered something if I lied and said it was damaged by the shipped company. In any case I said no, it arrived fine. He then said that he couldn't do anything about the return postage either, but offered me an accessory for free. After an hour of chatting I was over it so I agreed to accept an accessory and I would pay the return postage. He offered an accessory up to $50 value - I requested the supercharger and he agreed.

    So I shipped back to Singapore on 28/10 using Australia post - it cost $39.80 with signature and arrived in Singapore on 1/11.

    My supercharger arrived in the mail but it wasn't the retail packaging, it was literally just the wall unit in a plastic bag, but missing the wall adaptors to actually plug it into the wall. Back onto chat - I was advised that I wasn't promised a retail unit and they don't have to send the wall adaptors, but as a 'one time favour' they would mail me the Australian wall adaptor. OK….

    Back to the refund - I hadn't heard anything from GoPro about the refund now that their warehouse had received it, so I called GoPro this time. Over the phone I was asked to provide the tracking number and photo proof of the box I shipped back and the Australia Post receipt. Fortunately I actually took photos of these and could provide them, but I was annoyed - they don't ask you to do this so what if you didn't?

    In any case, support submitted a ticket to Modulus (it appears GoPro support and Modulus are two separate companies, and only Modulus can actually do anything with money). I had no further contact from GoPro until this morning (12/11) - I received an automated invoice email showing a refund.

    All in all, I don't think I'd ever buy direct from GoPro again - it's just not worth it if you have warranty problems.

    Cheers for the heads up on the deal though.

    • FLICKIT on 12/11/2019 - 06:41
      +2

      If you paid by Paypal you should be able to claim the return shipping costs back with their "refunded returns".. .
      https://www.paypal.com/au/webapps/mpp/returns
      (I believe they pay up to $40)

      Edit:
      https://www.ozbargain.com.au/node/487575

      • S3ISOR on 12/11/2019 - 06:43

        Cheers for the heads up, I'll give this a go, though I don't think I had this activated when I bought the GoPro.

    • shake on 12/11/2019 - 14:14
      +1

      Thanks for sharing your experience.

      I’ve heard many negative stories in regards to GoPro aftersales support - disappointing given you would naturally think buying direct from manufacturer should give you the best experience.

  • jackbird13 on 13/11/2019 - 16:21

    Let me know if anyone finds any deals on the Max after the 13/11/19, i tried messaging gopro live chat but he said all promotions are over atm. Thanks in advance!

    • justfrog on 13/11/2019 - 21:08
      +1

      I'm interested at what people's reason in buying the Max over the GoPro 8 black. What are your use cases?

  • Untalentedllama on 01/12/2019 - 13:27
    +1

    I just tried my code and it still works. Got it price matched with JB so if anyone wants my code PM me!

    • mikeb on 01/12/2019 - 15:16

      I can't PM you but am interested in the code. Thanks.

      • Untalentedllama on 01/12/2019 - 21:25
        +1

        Sorry Mike, code's been given away. Good luck and all the best

    • dimple on 01/12/2019 - 23:37

      Do you mind sending me a copy of your jb receipt with any personal details blacked out. I want to try price match at jb in store

  • B_S_D on 04/12/2019 - 08:38

    Posted on the wrong thread

  • chew_chew on 04/12/2019 - 09:38

    This deal might be worth considering, seems better value!

    https://www.ozbargain.com.au/node/502886

    Back in stock this morning!

  • bluehalk on 21/12/2019 - 07:39

    I never got the code, did the chat thing and even asked for the code for Hero8, All I was told there is already promotion on Hero8 that you can buy.

  • charmed_tiger6 on 30/12/2019 - 09:27

    Anyone got a code they didn't end up using? I'd love to try using it if you aren't going to :)

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