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AMD Ryzen 7 3700X & MSI MSG X570 Combo $394.20 @ Amazon US via AU [Free Delivery with Amazon Prime]

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AMD Ryzen 7 3700X & MSI MSG X570 Combo $394.20 @ Amazon US via AU [Free Delivery with Amazon Prime]Affiliate
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BillyG687 on 28/11/2019 - 09:53 amazon.com.au (3755 clicks)
Last edited 28/11/2019 - 10:15
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I noticed a discussion was posted in the forums, but after talking with the Amazon chat I reconfirmed that it is indeed the Motherboard and CPU in this combo. It's an excellent price as the deal is cheaper than the CPU itself, and despite the questions on the listing confirmation from Amazon chat confirms the deal or at the very least will support your claim for a refund or fulfilment of the items.

CPU: AMD Ryzen 7 3700X
Mobo: MSI MPG X570 GAMING PRO CARBON WIFI

CPU cost alone is approx $500, meanwhile, the Motherboard is around $400.

I've included the chat transcript below in case of any doubt, or if you need it in future:

https://imgur.com/AgMXx34

EDIT:
I spoke to yet another rep, this time they took around 10 mins to come back to me with an answer, and same outcome:
https://imgur.com/ZpHYJNu

Price History at C CamelCamelCamel.
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closed Comments

  • XeKToReX on 28/11/2019 - 09:55
    +9

    My chat rep yesterday said it does NOT include CPU.

    Nearly identical deals have been posted before and they don't come with CPU regardless of what they say.

    • BillyG687 on 28/11/2019 - 09:58

      The thing is, the listing clearly states it is the CPU w/ Motherboard, it's sold by Amazon US and not a third party, and I have provided a screenshot with a rep saying it includes both. Given this listing isn't specifically new, it should mean this deal should stay?

      • blehgg on 28/11/2019 - 12:45

        I've purchased one before -

        You'll get sent it WITHOUT CPU and its just a waste of time - cause you'll need to send it back.

        Edit: I had a chat before purchasing too - they confirmed but it never came with one.

    • Squirtle on 28/11/2019 - 09:58
      +2

      I have noticed that the previous deal is sold by third party seller (MemoryC USA). However this deal is sold by Amazon US so it may make a difference.
      P.S: Can confirm the last deal only come with 1 M/B. Returning was easy with Amazon tho.

    • craving on 28/11/2019 - 10:08

      Thank you for reconfirming my belief. Feel good that I'm not imagining things LOL.

  • swimmingtoad on 28/11/2019 - 09:58
    +8

    100% does not include the CPU.
    This has been discussed on many forums/times previously

    • BillyG687 on 28/11/2019 - 10:01

      Were they for third party sellers or Amazon itself? For this, Amazon US is the seller.

  • craving on 28/11/2019 - 10:01

    Have seen this in the last 3 weeks, the reason why I didn't take it up because like others have said, I'm absolutely sure that is the motherboard only.

    • BillyG687 on 28/11/2019 - 10:02
      -2

      I'm on with another chat rep to confirm again. This is a Amazon US listing, and not a third party one like previous.

    • craving on 28/11/2019 - 10:05

      A deal as good as this would have run out a long time ago and don't need the Black Friday to get people's attention.

      • Lemonbarley on 28/11/2019 - 11:08

        The previous deal was with third party seller though

  • djkelly69 on 28/11/2019 - 10:02
    +2

    $394.20

    meanwhile, the Motherboard is around $400.

    Seems fairly obvious what you are getting..

    However, as noted in forum post, if Amazon is the seller and has clearly been made aware of the issue yet done nothing to clear it up, at what point does it become almost a bait and switch?

  • baldur on 28/11/2019 - 10:06
    +2

    Too good to be true.

  • Oxenfree123 on 28/11/2019 - 10:06
    +5

    They have 2 options:

    CPU with MoBo = $394.20

    CPU without MoBo = $545.00

    Either they shouldn't be running a business or you're not getting the CPU with your order. The sceptic in me thinks they may be hoping people make the purchase and CBF to send it back/debate the issue properly. The motherboard is a $400 board so it's pretty safe to assume the first option is just for the MoBo and the second is for the CPU.

    • pw2002au on 28/11/2019 - 10:09

      This ^^^ .. Can I really be bothered packing back up and returning.

    • craving on 28/11/2019 - 10:10
      +1

      Actually, as a matter of fact, I have argued with them over the phone, trying to get the CPU only for $394 because when you do a search 3700X that is what comes up but no dice, unfortunately.

  • jye on 28/11/2019 - 10:09
    +1

    You will only receive the motherboard with this order. I've talked to a rep and they seem unsure.

    Looking at the US site of this listing, theres no option for CPU + Mobo.

    Don't order unless you want to wait and be disappointed

  • zrmx on 28/11/2019 - 10:10
    +4

    OP, I don't think it'll come with the CPU.

    As it is sold by Amazon US, then probably good idea to check the original listing on Amazon US, which is https://www.amazon.com/dp/B07T4M3RTR (they share the same ASIN code, which is B07T4M3RTR).

    In the Amazon US' original listing, it is motherboard only.

    Thanks for posting and good try though, it is a great price if valid.

    • Satirical on 28/11/2019 - 10:59
      +1

      Absolutely this. ASIN is what you need to go by to determine what you get.

      Recently, Canada had a 3800x/3900x error (swapped prices and description but ASIN would’ve told you that you’re ordering a 3800x, not a 3900x). Amazon only budged to offer discounts (cheap 3800x with 20% discount) because everyone was phoning in to complain and they’d be processing hundreds of returns while being stuck with 3800x inventory.

  • AkiraSaito on 28/11/2019 - 10:10

    This must be a price error

    • craving on 28/11/2019 - 10:12
      +1

      No price error just a listing error.

      • AkiraSaito on 28/11/2019 - 10:13

        Yeah on the picture its the motherboard only.

  • lostn on 28/11/2019 - 10:13
    +1

    Super good deal if you get both. A bit risky though.

  • krazek on 28/11/2019 - 10:13

    Plenty of feedback where people have stated they only received the motherboard. Would avoid

  • EightImmortals on 28/11/2019 - 10:13

    Even if it is sold by Amazon, when you only get the motherboard I doubt they will then send out the CPU.

    BTW would this combo be a good upgrade from I5 4690/Z97 system?

    • craving on 28/11/2019 - 10:14
      +1

      Yes it would be without a doubt.

      • EightImmortals on 28/11/2019 - 10:22

        Damn, wish I could be confident that it was the CPU and the mobo…. if it isn't then I couldn't justify the cost.

  • Rathnor on 28/11/2019 - 10:17
    +3

    If this deal gets honoured it will be one of the top 10 ozbargain deals of 2019, huge savings. I’d purchase but I don’t have any patience to go through the effort of returning the motherboard when it falls through. Good luck to anyone taking a punt though.

  • kisshell9 on 28/11/2019 - 10:18

    I just bought it ,, now to check with the customer service

    • epicraiders on 28/11/2019 - 10:33

      Did customer service say both will be shipped?

      • kisshell9 on 28/11/2019 - 11:08

        said they will get back to me in 2 days

        • curtturtle on 28/11/2019 - 11:15

          Already bought, delivered, returned. It is just the Mobo. You may as well cancel the order now or wait 2 weeks for your refund.

  • Carpo on 28/11/2019 - 10:19
    +3

    Amazon reps said they have already raised a ticket for the item as they know its wrong

    • BillyG687 on 28/11/2019 - 10:22
      +3

      Post up a screenshot so we know.

  • igoforthebest on 28/11/2019 - 10:24

    I wouldn't trust the chat rep solely because both of them are Indian… This is coming from an Indian so its not a racist comment, right?

    • baldur on 28/11/2019 - 10:34
      +17

      and why would we trust you then?

      • rookie317 on 28/11/2019 - 11:07

        Coz he's an ozbargain Indian? We can trust him right???

    • Zachary on 28/11/2019 - 11:12

      …how would you know that they are Indians…? They could be white Aussies…or yellow Chinese….

      • igoforthebest on 28/11/2019 - 12:13

        Their names

        • lostn on 28/11/2019 - 12:20

          hey man I had a colleague named Alejandro Wilson. And both his parents had no latin in them.

  • scud70 on 28/11/2019 - 10:24
    +2

    All the questions at the bottom of the page also get answered as mobo only…. way too good to be true :(

    • BillyG687 on 28/11/2019 - 10:29

      Actually, the first one says they get both.

      • djkelly69 on 28/11/2019 - 10:35

        The first says chat said they will get both. It is not actually someone saying they got both.

      • scud70 on 28/11/2019 - 10:36
        +1

        they probably had a chat to the same reps you did :) … i dont know if i trust those guys as they'd just be reading what the description is.. the reviews linked to the item are all for mobo and its either a listing "mistake" by amazon or a way to drive up sales and worry about the returns later… i'm in a retail company they for some reason tend to only look at what got sold and not so much what got returned hahahaha …. the way these things get uploaded or linked to an item in the backend isnt full proof .. although id hope amazon had a better system than us but its millions of items so i can see it being pointed to the wrong SKU or something even though somewhere it was meant to be a bundle.

  • bigoldtoo on 28/11/2019 - 10:32

    Ordered. Now just wait and see…

    • XeKToReX on 28/11/2019 - 10:35
      +11

      Enjoy your motherboard!

  • zZFreezyZz on 28/11/2019 - 10:34
    +1

    Got a reply from them.

    amazon customer support

  • Vladdo on 28/11/2019 - 10:36
    +3

    I just did a chat and the rep was aware of the issue and its motherboard only, no cpu.

  • rookie317 on 28/11/2019 - 10:38
    +13

    Remove the .au and see
    Regardless of what chat rep said, the order will be fulfilled according to the dp/B07T4M3RTR which is a mobo. The only difference is shipping to AU instead of US.

    • sakurarar on 28/11/2019 - 10:48

      You smart. I think this is the winner.

    • tonyamazing on 28/11/2019 - 10:53

      Damn I think you're right. I've already ordered, but…

      • lostn on 28/11/2019 - 12:23
        +1
        1. Order now.
        2. Think later.
        3. Complain to Amazon.
        4. Get free store credit as an apology.
        5. ???
        6. Profit.

        And there you have the six step plan for easy free money.

  • Qmar on 28/11/2019 - 10:43
    +1

    The review basically don't talk about the chip at all. They just review the mobo.

  • blah88 on 28/11/2019 - 10:44

    Ordered also. Will update when it arrives.

    • BillyG687 on 28/11/2019 - 10:48
      +4

      You could sell the motherboard even for $100 and still profit.

    • glennh70 on 28/11/2019 - 10:57

      Why is the motherboard trash, the X570GPCARBWIFI has a lot of features, PCIe 4.0, USB 3.2 Gen 2, AX Wi-Fi 6, etc and gets good reviews at Amazon US and other places

      • Larwood on 29/11/2019 - 01:49

        It has no features that most other x570 boards don't have, and many features that similar price boards have are missing. It also has one of the worst VRMs of all boards. It wouldn't have been worth buying even if it was priced at the entry level.

        You shouldn't be buying PC hardware based on clueless user reviews, there are real reviewers out there.

  • zacsg1 on 28/11/2019 - 10:49

    Just got off chat, no CPU.

    • BillyG687 on 28/11/2019 - 10:51

      Want to upload a copy of the chat?

  • ranadom on 28/11/2019 - 10:53
    +1

    Just got off the chat as well. No CPU
    Screen shot of the chat below.
    https://imgur.com/iFhnfFx

  • Aarent on 28/11/2019 - 10:55

    yup, its a listing error, just confirmed with chat, sorry no pics

  • idonotknowwhy on 28/11/2019 - 10:56
    +15

    You won't get this.
    1. Chat rep says NO CPU included.
    2. This will get lost because they'll ship it with Fastway couriers.

    • raptormesh on 28/11/2019 - 11:14
      +6

      Upvote for the fastway comment.

    • lostn on 28/11/2019 - 12:24

      doyouknowwhy?

  • Viospeed on 28/11/2019 - 11:11
    +1

    So chat reps are contradicting themselves?

  • Zachary on 28/11/2019 - 11:11
    +1

    OP, why didn't you order one (before posting this) and prove these guys wrong? Take pictures once your board and CPU comes for proof.

  • curtturtle on 28/11/2019 - 11:13
    +5

    I bought it and it was just the Mobo. The chat person still thought it was a kit and should have the processor in it, but made me send it back to the US and reorder and the next one came as just a mobo. They just refunded me. It is not worth your time.

  • krazek on 28/11/2019 - 11:17
    +2

    This equates to a $394.20 loan to Amazon

    • Canberran on 28/11/2019 - 11:18

      And then $30-$60 store credit when they give our money back.

      • krazek on 28/11/2019 - 11:20

        Not so sure you will get any credit. I wouldn't bother risking the potential time waste of having to return

        • Canberran on 28/11/2019 - 11:24

          I've received around $150 credit from previous errors.

          • curtturtle on 28/11/2019 - 11:26
            +1

            @Canberran: I didn't get any credit this time

            • Canberran on 28/11/2019 - 11:45

              @curtturtle: Less likely to credit a one off maybe. Most OzBargained pricing errors receive some compensation. Fingers crossed.

              Sorry you went through all that.

  • misu p on 28/11/2019 - 11:18
    +1

    They changed the ad, it is clear what you get now. This is now only a MB for 390 or CPU for 500+

    • Canberran on 28/11/2019 - 11:21

      Actually, they removed the ad. Now it's from:
      Ships from and sold by MyPCStore. Only 1 left in stock.

      Sorry for neg, can't remove for some reason. +1

  • Viospeed on 28/11/2019 - 11:20

    Looks like all those people who ordered it will be sending their products back.

  • baldur on 28/11/2019 - 11:20
    +1

    should have ordered for the sake of getting store credit. damn.

  • BillyG687 on 28/11/2019 - 11:21

    I can't update the original post for some reason, but it seems Amazon has fixed the listing to be motherboard only.

    • Canberran on 28/11/2019 - 11:22
      +1

      Actually, they removed the listing. Now it's from:
      Ships from and sold by MyPCStore. Only 1 left in stock.

  • Stallion on 28/11/2019 - 11:21

    Tried to add to cart and it comes up empty… definitely looks like pricing error and the listing is being updated.

  • incipient on 28/11/2019 - 11:21

    Listing has been updated. No CPU AND the price went up haha.

    • Canberran on 28/11/2019 - 11:23

      Actually, they removed the listing. Now it's from:
      Ships from and sold by MyPCStore. Only 1 left in stock.

  • Jolakot on 28/11/2019 - 11:25

    I bought it before it got fixed, chat rep told me, and confirmed twice, that it was the CPU and motherboard. Worst case I have to send it back at no expense, just a pita, best case I get a cheap upgrade. Here's hoping!

    • curtturtle on 28/11/2019 - 11:27

      I bought it too and it was only the mobo

      • bigoldtoo on 28/11/2019 - 11:32

        Did you get to keep the mobo? Or ask for some compensation?

        They normally give your 10, 20 bucks if it's their error.

        • curtturtle on 28/11/2019 - 11:35

          I asked for compensation. But the Aussie rep kept thinking it was a mistake and I should reorder from the US. So they didn't give anything

      • Lemonbarley on 28/11/2019 - 11:34

        You mean you've bought and received the product? And they only shipped the mobo? Was the seller Amazon US or MemoryC?

  • lostn on 28/11/2019 - 12:21

    Reminds me of those 20X sandisk micro SD card deals.

  • Squirtle on 28/11/2019 - 12:50
    +2

    I got a confirmation email from the Amazon AU rep I contacted:

    I have checked with the Global team, and unfortunately you were right to be concerned- this item did not include a CPU, and has been removed from Sale until the issue is resolved.

    You will need to cancel this order ############# , as I do not have the Authority from you yet to do so. Or you can contact >us, and we can do this for you.
    I'm really sorry for the inconvenience of having to do this, and I have extended your Prime Membership for 1 month for free, until >Saturday, 25 January 2020.

    I hope this helps!

    Tl;dr: No CPU, only motherboard and free 1 month of Prime for compensation.

    • Punkboy on 28/11/2019 - 15:15

      LMAO - They want you to cancel to help unwind the mess they created

  • capslock janitor on 28/11/2019 - 13:39

    How do I chat to rep?

  • stringbean402 on 28/11/2019 - 13:52
    +5

    Screenshot incase anyone needs it,

    https://drive.google.com/open?id=1V635lfcyXStPDQV2qg9OF4-SS0…

  • Lemonbarley on 28/11/2019 - 15:51

    Usually if it is a pricing/listing error, the business would stop sale and issue refunds. Amazon is not cancelling the order though, so my question is, if the payment do go though, would they only send the motherboard even though the order clearly states the CPU? That's basically fraud.

    • akula on 28/11/2019 - 16:07

      They haven't dispatched it yet but that's a valid question.

      • Lemonbarley on 28/11/2019 - 16:58

        They've taken down the product which means they know about the issue, but they didn't contact those who bought it. I wonder if they're just gonna quietly take our money and give us just the motherboard.

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