Hi guys,
Just got this email from Kogan internet.
Seems like a good deal………..
No lock in contracts.
Premium nbn™
Only $65.90 Per Month
for the first 6 months+
Total min. cost $65.90/month when you BYO Compatible Modem. $65.90/month for the first 6 months. $85.90/month thereafter. Offer ends 31/12/19. T&C's apply.+
Um no Vodafone don't even have double digits in marketshare. Telstra have about 50% marketshare.
Telstra adjust the CVC accordingly to maintain faster speed.
Thanks, I rang online chat and threatened to leave, so they offered me the 100/40 plan and waived the fee.
Just an FYI - I am a current Kogan nbn user, paying the $65.90 for Silver (50mbps) due to my FTTN getting about 65mbps max (about 350m from the node) which put me in an awkward spot of paying extra for not much benefit. Upon calling, they gave me the deal even though I wasn't a new customer.
I get 116mbps from the wall on Kogan NBN100 FTTN. Pings are comparable to when I was with AussieBB before. Maybe I'm just an edge case but I've been pleasantly surprised
The problem isnt usually when signing up, it's when they eventually oversell or you need their support that you get screwed.
Does anyone know if Telstra Smart modem Gen2 work with Kogan nbn?
I'm switching from Telstra cable to superloop (kongan should be same) HFC and I'm going to use the Telstra smart modem gen2 for my wireless router as it has a WAN port. I rang superloop and confirmed and the girl was super knowledgeable and very polite.
I'm so tired of talking to India technical support with Telstra it's been driving me bonkers.
Yep the G2 works.
Once your account is activated, do you have to change any settings on the Telstra smart modem? The house which I have just moved into previously had Telstra fttc and I was left with this modem. I have arranged to be connected to Kogan and received an email today at midday that a welcome email will be sent once my nbn was activated. No welcome email yet, how long does this usually take?
No settings needed to be changed for Kogan.
Every ISP varies. It can take 24-48 hours with Kogan.
Cheering signed up few days ago 75 for 1st month with free modem … 1 month commitment.. Can change plan after
Im confused they keep aaying NBN prices are going down.. But kogans base plan went up. Parents signed up for 58 months ago now more
I called to change my plan to this one (currently pay $75 pm) and the rep flat out refused saying it was only for new customers.
i had no issue.
Got my confirmation text also.
I didn’t receive any text. What does it say ?
I was told since I’m sort of in the middle of my billing cycle they’ll do a pro rata calculation and it will be reflected in the January invoice.
Current user on silver 50/20 plan. FTTP. Called them up around 5.00 PM today to avail this upgrade. Was done no problems. Just checked speed 140/40. Not Bad….
Would this work with the Gen 2 NBN modem Telstra provides? Obviously without VOIP and Backup.
Telsta are reeming me a solid 95 per month for 50/20
If no, whats everyones recommendations on a replacement?
Cheers
I am using Telstra gateway max…
Yep the G2 works.
Someone earlier mentioned churning in as little as 20 minutes.
Just spoke to customer service with Kogan and the rep said it would be 24-48 hours/2 biz days.
My Superloop connection will cutoff at midnight on Friday, so should I be ordering the Kogan connection on Wednesday afternoon to ensure the smoothest churn?
Looks like this offer is extended to existing customers… I'm currently on Kogan NBN50 and received an email about the offer!
Andy, Upgrade Today & Get nbn 100 for the Price of nbn 50 (for 6 mths)!⁺
⁺By upgrading, you agree for Kogan Internet to upgrade your existing plan to Gold nbn™ 100. Upgrade Offer ends 25/12/19. Discount is applied months 1 until month 6 (inclusive) if you remain continuously connected (‘Discount Period’). Applied as a recurring monthly credit. If you cancel your Kogan nbn™ service during the Discount Period, credit applicable to the month of cancellation will be forfeited. After the Discount Period, min monthly spend is $85.90 (undiscounted plan fee).
^Kogan nbn™ month-to-month plans: Subject to service qualification check. Kogan nbn™ is a data only service that provides you with internet access via the National Broadband Network or nbn™. It is not compatible with your home phone line service meaning you may no longer be able to use your landline (or existing phone number) for calls after you sign-up, depending on your technology type. Kogan nbn™ service may also impact or interfere with existing technology, devices or services at your premises including medical devices, alarms, eftpos machines, lift emergency phones and some email or fax services. Minimum monthly spend for month 1 onwards is $65.90 (Gold nbn™ 100 offer for first 6 months comprised of the non-discounted price minus a discount of $20 per month), and $85.90 (Gold nbn™ 100 offer month 7 onwards). Minimum monthly spends are calculated based on current pricing which may change over time. Total minimum cost excludes any additional costs for call outs when there is a missed appointment or where no fault is found or the $300 New Development Charge that is triggered when you live in a new development. Recurring monthly plan fees are charged until the end of the month in which you notify that you wish to cancel. You will be charged nbn 100 pricing once you complete your agreement to upgrade your plan online and the upgrade has been processed.
~Speed: The performance and speed of your service depends on a number of factors such as: plan choice, location, the number of devices connected to your network, modem type and positioning, Wi-Fi performance, in-building wiring, content accessed, the nbn™ technology used to deliver your service, our network and internet traffic demand. You will typically experience slower speeds than the maximum connection speed available on your plan. Typical Evening Speed: This is the typical evening period download speed that the average consumer can expect to receive between 7pm and 11pm. It is not a guaranteed minimum speed and you may experience lower speeds during this period and at other times. Speed will vary based on a number of factors such as technology type, plan choice and internet traffic demand. For FTTB/N/C technology, max. speeds confirmed once connected. For more information on speed please refer to our Speed Guide.
*Unlimited data: Services subject to number of devices connected, network coverage and your location. Fair Use Policy applies see https://www.koganinternet.com.au/legal.
nbn™ 25/50/100: This speed is an off-peak measure only for more information on speed tiers and to further understand and compare plans please see our Speed Guide for more information.
1Kogan Internet Price Pledge: For more information about our Kogan Internet Price Pledge click hereImportant info for you: nbn™, nbn co and other nbn™ logos and brands are trademarks of nbn co limited and used under licence.
Now the question is, how much of a headache will it be to roll back to NBN50 when the 6 months mature, hmmm…
This one or Vodafone? Same?
static IP?
Superloop have 100/50 deals now for $68.95 a month (for the first 6 months, no lock in/BYO modem) - basically the same deal but $3 more than Kogan's. Might be worth it for better performance and vastly better customer service?
I was on SLoop's old first month free deal, so I think I'm not eligible - unless I will become eligible after being disconnected for X amount of time. Would be nice to know the value of X in that equation but I guess I'll find out the hard way.
I have moved into a new house which previously had Telstra FTTC connected. I signed up for kogan this morning around 8.30am and still waiting for connection. How long does this usually take? I assumed we wouldn't need a technician? It is a Sunday, would this impact?
I think because its Sunday. Wait til tomorrow and see what happens.
Once your account is activated, do you have to change any settings on the Telstra smart modem? The house which I have just moved into previously had Telstra fttc and I was left with this modem. I have arranged to be connected to Kogan and received an email today at midday that a welcome email will be sent once my nbn was activated. No welcome email yet, how long does this usually take?
Just signed up this morning around 10am. Still no email regarding activation. Did anyone managed to get it activated during the weekend?
Just called Kogan Customer Support and requested an upgrade to my existing Sliver Plan. Straightforward and quick process.
signed up this morning at 9am, service was activated at 7pm. It is on Vodafone NBN.
then called ABB to cancel, and they agreed to end the service as of today. No strings attached.
Kudos to ABB for being fair dinkum.
Signed up. Their explanation of the supply technologies is a little lacking (non existent). I signed up without the request for a modem anyway. We have FTTC available at our address and my understanding for it and FTTP is that the NTD/NCD does all of the "modem" work and all I require is a router on the end of the NTD.
Time will tell anyway. The price is good for NBN100 so I'll reassess in 6 months, but I'm more looking forward to the natural speed bumps during the connection phase. I work closely with the industry and I have very little confidence in the people that are involved with it and/or are installing and rolling it out.
Cheers OP.
Which plan have you signed up on? I tried the 'gold' plan which is 85 a month and clicked through to see if it reduces to 65. It doesn't. So I tried the silver plan for 65 to see if it upgrades up to 100mbps. It doesn't. Not sure how to proceed so wondering how you did it. Appreciate if you can let me know!
Not showing up for me either. Seems like the deal has ended.
You guys must have just missed out. I signed up around 2pm this arvo, I definitely left it late as I suspected it was due to finish some stage today.
It definitely showed it on the splash screen during my sign up. You could try and contact kogan support and plead your case. Worth a shot.
signed mine up on the 31/12 as well, only got the order confirmation from email and that's all.
what am i expecting next?
Just got billed $74.42?? Anyone got billed more than the price mentioned above?
Hadn't got my bill yet.
Is it a pro rata charge?
Kogan cycle is from 1st of the month
The extra is prorata from whe you signed u
I've got the same
That’s not how it works…