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'FREE' Samsung 3D Glasses (2010 TV's) - Just Pay $15-$35 Shipping

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'FREE' Samsung 3D Glasses (2010 TV's) - Just Pay $15-$35 Shipping
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Ambiguous on 01/09/2011 - 20:43 samsung.com (2890 clicks)
Last edited 01/09/2011 - 20:45

Hey guys, Samsung appear to be liquidating their stock of 2010 3D glasses (not compatible with the new 2011 models), giving them out for 'free'. You only need to pay shipping, which works out to $7ea if you choose to get 5 glasses.

Quoted from their website:

Samsung is giving away 3D Adult Rechargeable Glasses SSG – 2200AR valued at RRP$149 each. P&H fee applies. Glasses compatible with 2010 3D TV models only.

Phone to order today: 1800 236 454

Credit card only purchase. Allow up to 4 weeks delivery. Maximum 5 per customer.

1 Pair: $15
2 Pair: $20
3 Pair: $25
4 Pair: $30
5 Pair: $35

Offer available till 30th September 2011 or while stock lasts.

Electrical & Electronics 3D Samsung TV

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Samsung
Samsung

closed Comments

  • Chris McMahon on 02/09/2011 - 09:28
    +2

    Finally got through. Guy said all the calls are tripping the phone system and that's why everyone is getting cut off.

    Took about 20 calls to get finally get through.

    You can also try this email I got from a recorded message (before being hung up on, again):
    [email protected]

    BTW They need to know your TV model number, so make sure you have it before calling.

    • MattyD on 02/09/2011 - 09:31

      Great tip Chris, thanks for the heads up mate.

    • chromium on 02/09/2011 - 09:32

      They didn't ask me for this. They just asked for name and number and how many pairs I wanted.

      • Chris McMahon on 02/09/2011 - 09:33
        +1

        They asked for mine. Maybe they are trying to cut down on the Broden factor?

        • 17833 on 02/09/2011 - 09:39

          They didn't ask for my tv model number either. It is an interesting promotion. I guess the glasses are technically superseded but for us we always planned to get more glasses for our tv when more 3d content became available. So this is a great promotion for us. One wonders if these will be available to buy in the coming years should people need a replacement for an old or broken pair or for those that bought a 3d tv but never got glasses to begin with.

        • Chris McMahon on 02/09/2011 - 09:53

          One wonders if these will be available to buy in the coming years should people need a replacement for an old or broken pair or for those that bought a 3d tv but never got glasses to begin with.

          I believe all Samsung 3D TVs came with 1 pair of battery powered glasses. Mine did. I've been waiting for them to come down in price to buy another pair.

          You bring up an interesting point about replacements. Normally TV manufactures charge outrageous prices for replacement equipment. I remember trying to get a remote for a Sony receiver and they wanted $110+GST+$20 delivery. Luckily I found a new one on ebay delivered from the US for $35.

          I don't think there's any legal minimum period a manufacturer has to carry parts (like cars). A few years from now you could be out of luck entirely.

    • Rumbaar on 02/09/2011 - 10:28

      Yeah, they asked for mine too. But I think that is to ensure you have a TV that is compatible.

  • duph123 on 02/09/2011 - 09:33

    Hmmm, I finally got to someone but they said they were going to call me back :S, meaning I'm on a queue yet again……

  • homersyd on 02/09/2011 - 09:34

    they just told me someone will call me lateer, WTF?!

  • wutang01 on 02/09/2011 - 09:36

    This is weird: once the call connects, I immediately start hearing hold music?

  • Windows7forever on 02/09/2011 - 09:38

    You guys bombed their phone system at once, nowonder you aren't getting thru to them.

  • MattyD on 02/09/2011 - 09:41

    Yay, got through for 3 pair. Just have to be incredibly patient people. 40mins of repeated phone calls, cut offs, "optus advises somebody dropped the phone in the toilet" etc.

    Just need them to follow through with their "Thank you Matthew. A consultant will call you soon…" promise.

  • scrappydoo on 02/09/2011 - 09:49

    On hold 5 mins then disconnected, lol!

  • wutang01 on 02/09/2011 - 10:01

    I finally got through. Ordered 5. I had to quote my TV model number.
    Thank god I'm a nerd, and I take photographs of all my gadget serial numbers!

  • racerm911 on 02/09/2011 - 10:02
    +1

    Took me 3 calls, but the third picked up quick quickly.

    Here's an update-
    The offer started at 9am today and they had about 2.5k in stock, as at 10am they were down to 1.6k

    • bender on 02/09/2011 - 10:14

      Oh sweet…..that would mean I might still get my glasses when they call back.
      I left my call back details with them 1.5hrs ago.

  • Jester on 02/09/2011 - 10:07

    I have a Series 8 UA46C8000XF but don't know if it was released this year or 2010.. May be keen for a few pairs if they're compatible!

    • bender on 02/09/2011 - 10:18

      Your TV is compatible.

    • Chris McMahon on 02/09/2011 - 10:18

      It's a "C series", it should be. This year's models are the "D series".

      • Jester on 02/09/2011 - 13:24

        Ok cool, cheers. I rang to order some and the lady had a hard time hearing me for some reason. She said she'd call back to confirm my order but i'm worried she didn't catch my number lol.

  • dins on 02/09/2011 - 10:12

    any one got a call back?

    • duph123 on 02/09/2011 - 10:30
      +1

      Called them back, first time telling me they will call me back after 20 minutes, which has now been 50 min. This time they picked up pretty quick, 3 tries, well gave them my details again and hey said "we will give you a call back since we a being inundated with calls", i told him i was told i'd get a call back after 20 minutes the first time and it's been 50 min, tells me you will not miss out on the promotion just need to wait.

      For all those trying don't give up, I'm hoping from what I've been told that even though you haven't paid for it and have been added to the list you will not miss out.

  • kodoq on 02/09/2011 - 10:38

    got thru, ordered 5 pairs, got the confirmation order number and someone will contact me in the next few days….dont know when though

  • n00bis on 02/09/2011 - 11:09

    Wow this is painful. I have tried about 5 times and have only spoken to a person once. All he said was please hold lol.

    • n00bis on 02/09/2011 - 11:17

      Got through finally. They took my details and said someone will contact me in the next couple of days to take payment. They gave me an Order number so i assume that means that they have allocated me my 5 pairs.

      • cibailang on 02/09/2011 - 11:22

        Finally got through…As of now, i have been informed that they have about 600 left in stock.

  • homersyd on 02/09/2011 - 11:29

    Has anyone actually got a call back?? I asked for my order number. And they told me I will be getting mine, just be patient (I've been waiting for about 2 hrs already!!)

    • carlenet on 02/09/2011 - 11:30

      I assume they are now waiting until they've allocated them all and then will make callbacks.

      • homersyd on 02/09/2011 - 11:36

        Let's hope so… (fingers crossed) :)

  • basicerno on 02/09/2011 - 11:30

    Called twice, first time dropout, second time was on hold about 10mins and ordered my 3 pairs :)

  • dins on 02/09/2011 - 11:44

    I didn't get an order confirmation either :( not sure what's going to happen they took my details and just said they will call back in a few days to take down my credit card info. Hopefully they will honor it.

  • MementoMori on 02/09/2011 - 11:52

    I know it's free, but I wonder why anyone bothers. Doesn't everyone already have 1-2-3 pairs, are people actually going to have up to 8 people around watching a 3D movie?

    • saikor on 02/09/2011 - 11:55
      -4

      I only had the original 1 that came with my TV. Now it will have 5 more to join it in the drawer never being used!

      A bargain is a bargain…..

      • MementoMori on 06/09/2011 - 14:07

        Well it's not a bargain - you just spent $35 and got zero value.

    • MattyD on 02/09/2011 - 12:05

      Actually I have 5 pair already, and am looking to get an additional 3.

      Yes, having 8 on the couch watching a 3D movie is easily likely at our place. And it's pretty frustrating putting on 3D Avatar etc after a dinner with friends and somebody missing out on watching it.

      If I can solve that problem for $25 I'm all in.

      • n00bis on 02/09/2011 - 12:54

        Exactly. I got one pair with the tv and i purchased another pair so myself and the missus could watch 3d. However both of my pairs are battery operated and not rechargeable. Its a very cheap way to get a couple of sets just in case.

      • MementoMori on 06/09/2011 - 14:11

        Hey if you'd actually use it, then that's all good. I'd say you're in the minority though, I know there will be plenty of people buying this and not using them. Even when I lived at home with my family of 5 I don't think we ever all watched TV together, let alone 8 - but hey, everyone is different. Unfortunately 'social movie nights in' are less and less these days.

  • blue-bear on 02/09/2011 - 12:46

    i ordered mine this morning, got 5 pairs, got the confirmation reference number however they never asked for my email address!!

  • tokkini on 02/09/2011 - 12:56

    Just got off the phone (after a twelve-or-so minute hold), and they said they've reached their limit. They did take down my contact details - including TV model number and how many pairs of glasses I wanted - just in case. Apparently someone will be in contact with me later on.

  • maf101 on 02/09/2011 - 12:59

    I was progressing through the queue. It put me through to a recorded message with me their office hours and email adress.

    Guess I don't need more glassess. I should shop for a new 3D movie. There's got to be something that will remind me why I bought a 3D TV.

    • MattyD on 02/09/2011 - 13:54

      Hey maf101. I can spare an invite to an invite-only 3d torrent site if that'd help. PM me if interested.

      I don't know what OB policy is on referencing torrent sites, but I'm sure someone will tell me if this is a big no-no.

      • chromium on 02/09/2011 - 13:58

        I'd love the invite!
        Got nothing since 3dblurayiso went down

        • homersyd on 02/09/2011 - 14:14

          would love to know too. I will PM you (need to work out how…)

      • aarick on 02/09/2011 - 14:17

        Can I get an invite too if there is any still available? Thanks.

      • MattyD on 02/09/2011 - 14:21

        Whoa I didn't realise that offer would be so popular :)

        Okay I have very limited access to invite(s) so I'll keep my original offer open to maf101 for a day or so and then share on a first-in basis.

        Maybe as you join you can help each other out? I think I got 3 invites on joining but that was at the very start of the community.

        Regardless, as and when I can provide an invite I'll also send the names of the next in line. Sound fair?

        • Manh on 02/09/2011 - 15:10

          This is dizzy stuff!

      • xxxcc on 02/09/2011 - 16:00

        Please send me one as well.

  • Alzori on 02/09/2011 - 13:19

    Mm… Offer valid till 30th of September… That's pretty optimistic isn't it? Guessing they're all reserved now if they were down to 600 two hours ago. Gl to all of us who got their contact details taken, comment if you actually manage to pay for some :)

    EDIT: also, thanks heapsssss to Scotty(?) for the mobile version of the site, cruising ozb at Uni is so much nicer now :D

  • TheSly on 02/09/2011 - 13:55
    -2

    Well I guess I shouldn't of put off selling some of the 8 pairs I already have after double dipping on the redemption. Their $60+ ebay price will now plummet.

    Good deal for those who got it though, so + to the OP.

    • Shwayne on 02/09/2011 - 15:46

      Aw, I missed out on the 3 I actually needed. :( (…and by need, I mean one for each member of the family.)

  • chromium on 02/09/2011 - 13:57

    I haven't heard back yet, they took my name and number after about 20 attempts at getting through. This was at about 9:30. They'd better not stuff this up even more than they already have. They didn't give me an order number or anything. I was really quick when I gave them info because I was scared I would get disconnected again. The first time I got through I was disconnected as soon as they asked for my name and number before I got a chance to reply.
    So have people actually given payment details, etc?

  • chromium on 02/09/2011 - 14:06

    Has anyone actually been called backed after leaving their name and number? I'm beginning to think I wasted my time this morning and I'm going to end up with nothing.

    Edit: Finally got through again and my name and number were in the system!
    I must say I'm surprised. She even gave me my confirmation number when I asked for it.

    • xxxcc on 02/09/2011 - 16:03

      Called them in the morning. Pretty luck to get through at the first call and left the contact detail. But haven't received a call back yet.

  • Agarwal on 02/09/2011 - 15:28
    +2

    Can these glasses be used as normal Sunglasses? And will they make me look cool?

    • Shwayne on 02/09/2011 - 15:50

      Nope they are made of glass and are very fragile, the style is more of a woman's look but not even.

      The lenses will not provide a 'shade' effect when not turned on, and you will look stupid wearing them.

    • ahoyhoy on 02/09/2011 - 16:13

      Hell yeah and the world will appear 3d samsung make great sunglasses

  • Jazzaus on 02/09/2011 - 15:35

    Since 9am after around 40+ attempts(almost pissed me off) from mobile at works finally got breakthrough around 11.30am & order 5 pairs.They note down my details like name, mobile no & email Id & assure me to call back.After insisting few times able to get Order confirmation No.So far no reply yet but honestly speaking still not sure about getting my order delivered.

    • shmahoo on 08/09/2011 - 11:18

      almost?

  • Shwayne on 02/09/2011 - 15:45
    -1

    Looks like they are just collecting information now, they've already said that they've run out of units. (It's a marketing firm, they love numbers/addresses/etc.)

    • kheob on 02/09/2011 - 17:55

      Market research and marketing are very different. They're a market research firm. BTW it wasn't me who negged you.

  • bender on 02/09/2011 - 19:46

    I called early in the morning and left my details as well as sent an email with my TV serial number and how many glasses I would like but I never received a call back.

    The glasses are probably all gone now.

    • kheob on 02/09/2011 - 20:18

      Did you give them your CC information? I did and the woman said that I will receive my order in 3 months or whatever.

      • bender on 02/09/2011 - 20:22

        She didn't want my credit card details and said she would call back for that.

        I thought about putting my card details in the email I sent but wasn't prepared to risk it.

        • shmahoo on 08/09/2011 - 11:19

          I did put my credit card details in the email!
          And immediately regretted it, but so far the only thing that has happened is I have had $35 debited from my card towards 5 pairs of brodened 3D glasses

  • davemc on 03/09/2011 - 08:17

    I never got a phone call back either, did anyone. I did not get a conf # they just said name, email, phone, how many pairs, we call you and goodbye basically

    • Alzori on 03/09/2011 - 12:09

      That's what happened to everyone I think. Give it some time though, I think it's a small-ish call centre and they have many hundreds of people to get through. Some were actually told it may take a few days (3 or 4 maybe) to get the callback, so just be patient I guess.

  • Livert on 03/09/2011 - 09:32
    +1

    Got my callback at 1630 yesterday. Ordered 5. They said it will take up to 4 weeks to be delivered. Not sure why they are not including the kids' 3D glasses in this promo. Would be good for those with families.

    • 17833 on 03/09/2011 - 18:36

      It would have been to include the kids ones in the promo —- my partner wanted me to ask about them but they were obviously too busy.

  • davemc on 03/09/2011 - 09:56

    just got my callback now. she said they are very busy as you would assume.
    So within 4 weeks I will have more glasses. will replace the battery ones I hardly used :)

  • Alzori on 03/09/2011 - 12:02

    Got my callback just then, 5 pairs of glasses on the way :) Woot woot! Think I'll go look for some movies this week.

  • chromium on 03/09/2011 - 13:51

    I had a missed call from 02 9949 0800 this morning, is that them?
    I hope they try again and I don't miss out. I tried calling the number but it just rings indefinitely.

    • Livert on 03/09/2011 - 14:22

      Yup. My call was from 02 99490801.

    • bargain_hunter on 03/09/2011 - 18:22

      same here

    • Alzori on 03/09/2011 - 23:01

      Same number as chromium here.

      • chromium on 04/09/2011 - 00:04

        Damn, I hope they call back. I had my phone in the other room and missed the call. They only tried once :(

  • PAFC2004 on 03/09/2011 - 21:13
    +2

    has anyone been charged on their credit cards yet? Ihave a charge for $35 ref. CCS-Brtsh High Com m Brookvale. I assume thats for my 5 pairs of glasses. Im guessing that CCS stands for call centre services but the rest of it WTF? sounds like someone taking the urine.

    On a side note in the internet@tv appstore there is an explore 3d app from samsung with heaps of free 3d stuff like movie trailers, episodes of kids cartoons, music and heaps of documentaries.

    • Livert on 03/09/2011 - 22:52

      WTF indeed. Just checked my card and have the same charge. Looks like someone at CCS forgot to change the description.

      • carlenet on 05/09/2011 - 09:37

        My AMEX has the following charge CALL CENTRE SERVICES PL MANLY VALE NSW. Looks like they might have fixed it.

    • PAFC2004 on 05/09/2011 - 11:57

      Just got off the phone to the call centre and the confirmed that it was them who charged me the $ 35 CCS-Brtsh High Com m Brookvale, they just put it under the wrong description

    • shmahoo on 08/09/2011 - 10:59

      I have had my credit card hacked twice in the past 6 months, causing the need to change it of course. On Monday I thought it had happened again, but I am SO relieved to see this post, because I too have a $35 British High Commission (or that's what it looks like) charge on my credit card. I was SO close to cancelling my card again.

      Thanks again Ozbargain - you're my hero!

  • Jazzaus on 03/09/2011 - 21:15

    Same here….

  • blue-bear on 04/09/2011 - 09:59

    I just checked my card and have the same charge

    • xxxcc on 05/09/2011 - 16:59

      I received the call back on Saturday and provided my email address, shipping address and credit card. Just checked the card. No charge. They said they would send me an email and no email yet. This afternoon called the Samsung service centre 1300 xxxxxx since the promotion number is closed. David from service centre said his supervisor will follow up the case. Will see what will happen.

  • ugoagogo on 05/09/2011 - 00:17
    -2

    I would presume rather then being new glasses they might be all the repaired glasses that arrived smashed or with broken arms

    • shmahoo on 08/09/2011 - 11:00

      maybe all the ones with broken arms can be sent to Chopper Reid's house

  • rowee270 on 05/09/2011 - 11:40

    Promotion has been "exhausted" according to representative i talked to today. :( He did say to keep an eye out on the website for another one soon though.

  • dogcrapau on 05/09/2011 - 12:36

    still waiting on a call back since last week.
    i have an order number but no cofirmation call.
    any body else in the same boat?

    • n00bis on 05/09/2011 - 17:14

      Yeah im in the same boat… Got an order number but am yet to receive a return phone call.

      • Jester on 06/09/2011 - 09:00

        same!

        • n00bis on 06/09/2011 - 12:43

          Ok so I finally got a call back this morning so don't freak. The lady on the phone just said it has been hectic. 4 weeks delivery time and i should get my 5 pairs. The one thing i did notice however was they didn't call me back on mobile number I gave them, they called me back on my work phone which i made the original call from.

  • Alzori on 06/09/2011 - 12:08

    Hey, I've just been charged a second time for shipping. They took my card details twice because they apparently copied it down wrong or something.

    So a timeline:
    - Got my callback Saturday (I called up reasonably early Friday, 9:40ish I eventually got through, might be why some of you guys are still waiting). Got no charge on my card.
    - Got called back again Monday to get my card number again. Checked a few hours later and I had one unidentified charge on my card for 35 bucks. (Correct, I did order 5 pairs)
    - Checked card again just now, and I've gotten a second 35 bucks charge, also still unidentified.

    Will call them up soon, keep you guys posted :)

    • Alzori on 08/09/2011 - 14:35

      Update, emailed them and got a response within a day. They apologized and asked for my order number (just got order confirmation email today too). Hopefully this gets sorted quickfast :)

  • dogcrapau on 06/09/2011 - 12:17

    i called them up via the number 0299490800
    after 5 attempts i got through on the 6th the rest were all busy lines as i m assuming they were calling out.
    i gave them my order number and they processed it.
    hope that helps

  • wisc on 06/09/2011 - 13:47

    I've just got a call back from samsung taking my payment, said id receive them in about 4 weeks… so its all happening now.

    when i rang they said if i qualified i'd get some…(must have been running low) didnt get an order number either.

  • PAFC2004 on 06/09/2011 - 19:58

    Hi guys, just checked my account again and after 2 calls to the bank it seems as though they have released the funds back to my account & havn't charged me. So im guessing that I wont be getting the glasses so keep checking your accounts guys. What a total stuff up Samsung!

    • PAFC2004 on 07/09/2011 - 09:30

      EDIT - managed to contact the customer service and they had problems with their payment system, they confirmed that they have taken payment an that they have 5 pairs reserved for me WooHoo. Just checked the bank account and the transaction finally shows up as a debit.

  • onemesh on 07/09/2011 - 11:23

    Here is what i just got from Samsung:

    Dear XXXXXXX,

    Thank you for ordering 5 pairs of 3D Adult Rechargeable Glasses. Your unique claim reference number is 3D0061.

    We have successfully received payment for the postage and handling for the above unique claim reference number. Please note a charge of $35 will appear on your credit card statement as processed by 'Call Centre Services'.

    Please allow up to 4 weeks for your order to be delivered by Australia Post.

    Thank you again for your interest in Samsung’s Bonus 3D Glasses Offer. We hope you are enjoying your Samsung 3D TV purchase.

    Should you have any further queries, please email us at [email protected] or call us on 1300 654 209.

    Stay connected – Sign up here to receive the latest news and a chance to win a Samsung Smart TV pack > http://www.samsung.com/au/tv/registration.html

    Regards,

    Samsung Promotions

    it looks like the reference number may relate to your queue position - 3D0061. i rang around 8:50am on the first day. hope this info helps

  • grugz on 08/09/2011 - 10:31

    Interestingly, I just got called by a lady who said "we're now ready to take payment". My order's on the way!
    This was after I tried calling on day one - line dropped out and I couldn't get through; then I emailed them later in the afternoon. Got a missed call on Saturday afternoon (which I was kicking myself for cause I left my phone in the car for 10min), and I thought all hope was gone… Then 5 days later - the call today!
    Now, hopefully itll actually arrive :)

  • crikey123 on 08/09/2011 - 14:01

    rang the 1800 number - apparently all sold out said an automated message and then hung up. :(

    Hope they have a future offer. They should have limited it to 2 or 3 each and perhaps requested a copy of your invoice to stop people from just blanket buying and then simply re-selling them on Ebay.

    • Alzori on 08/09/2011 - 14:36

      Perhaps they are just hoping people will be honest and only buy for themselves…

      BAHHAHAHAHA couldn't contain myself sorry.

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