This was posted 3 years 9 months 22 days ago, and might be an out-dated deal.

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Claim 1 of 25000 Smartbands When You Purchase 3 Cadbury Products from Coles @ Cadbury

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Claim 1 of 25000 Smartbands When You Purchase 3 Cadbury Products from Coles @ Cadbury
Go to Deal
glashalful on 12/07/2020 - 13:39 cadburysmartwatchpromotion.com.au (3569 clicks)
Last edited 26/07/2020 - 13:50 by 2 other users

Claim 1 of 25000 smart bands when you purchase any 3 Cadbury products in one transaction from Coles Super market. (Not including Coles online and Coles express)

Please note: Heart Rate data and other health matrices are not accurate as pointed out by the INFIDEL after testing. https://www.ozbargain.com.au/node/551153?page=1#comment-9049…

The device can be bought for under $5 including shipping from Aliexpress, it is not RRP $28 device which Cadbury falsely claims. (https://www.aliexpress.com/item/4000809161170.html?spm=a2g0o…)

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closed Comments

      • INFIDEL on 22/07/2020 - 21:10
        +1

        Thanks for the feedback. I was wondering if mine may be faulty - very hard to see display. Not even bright in complete darkness. Seems it is. Quality control is likely not their strength.

        Up side - with dim display, it should last longer between recharges. Taking it out of the band to recharge daily would be a pain. Really is a struggle to remove the device from the band.

        My 4 year old basic (free) Fitbit only requires charging twice a week - it's battery is reaching the end of its life.

        I don't wear a watch, so I don't care if I can't see the time. Functions are accessible in the app.

        Can turn off Screen Brightness setting to further limit consumption - display will then only show if button pressed.

        HR measurement does drain battery. Good it requires turning on if you just need to check it occasionally. Not good for use in exercise, where continuous measurement is usual.

        Just updated app.
        Exercise (Motion) modes in band (Step, Skip, Sit-up) are different to those on app (Walk, Run, Bike) with GPS location & map. Much more useful.

        Target Step number is set up in User Profile in App. Comes set to 5000 steps.

        Tomorrow will test the HR (BP & pulse) against a cuff BP monitor, & check steps against Fitbit. Initial impression is BP is inaccurate (low) in mine.

        Will assess Sleep mode tonight against the known accurate Fitbit. Strange it seems to only start after 10pm. So it won't count naps in daily sleep record, or for sleep before 10pm.

        I've been wearing various smart bands for 5 years. But even expensive bands have inaccuracy & reliability issues that show up over time. So not expecting much from an effectively free band!

        • INFIDEL on 23/07/2020 - 07:45
          +1

          Test of Sleep mode:

          Checked clock:
          In bed reading from ~22:00
          Fell asleep ~22:50
          Restless & got out of bed once
          Woke ~4:05am
          Remained in bed until ~05:55
          Total 5hr15 asleep
          Sleep Quality: not good!

          Sleep recording:
          Fitbit Flex 4hr51 correct
          (22:51-04:06, 24min awake)

          This band 7hr21X
          (22:59-05:54, 10min awake)
          Sleep Quality: excellent X

          Sleep over-estimated by 52%!
          This band correctly detects start of sleep (after 10pm), but only seems to stop when detected getting out of bed.
          Sleep Quality measure is not accurate.
          That's not good!

          Battery shows 75% after 15 hours & 8 HR measurements.

        • INFIDEL on 23/07/2020 - 15:44
          +1

          Test of HR mode:

          Compared with a cuff BP Monitor.

          Do not rely on any accuracy of measurement given by band!! This smart band measured way lower than BP Monitor on all measures (systolic / diastolic BP, & pulse).

          Pulse was 19bpm low.
          Systolic & diastolic BP were over 20mmHg below measurements on Monitor.

          SpO2 (oxygen saturation) was not compared. All measurements on Band were in range 95-99% (healthy).

          Hopefully Steps are more accurate - test tomorrow.
          If that measurement is inaccurate, the only use left fit this band is as a watch!

        • INFIDEL on 24/07/2020 - 18:18
          +1

          Comparison of STEPS:
          (Compared steps over part of day, with Fitbit Flex found reasonably accurate over 4 years)

          Fitbit Flex: 6936
          This Band: 7618 (10% higher)

          Probably reasonably accurate

          • INFIDEL on 24/07/2020 - 20:53
            +1

            @INFIDEL: Both bands were side by side on the same wrist, so movement should be same. Any difference would be due to difference in reading in the bands.

            Battery shows 50% after 52 hours & 12 HR measurements.

            • tomclancy on 24/07/2020 - 21:01

              @INFIDEL:

              Battery shows 50% after 52 hours & 12 HR measurements.

              Aaarghhh… curse that dim screen of yours! Haha. Mine hasn't lasted a single 24 hour block yet, even with 'lift wrist' off and zero HR readings. Mine is a bit of fun, so I think it's made me decide that I will splash out on a Mi Band 4

              • INFIDEL on 24/07/2020 - 22:43
                +1

                @tomclancy: Well the inaccuracy of this toy shows it is only good as a watch & pedometer.

                The dim display in my unit is the least of the issues for me. I have another band with accurate HR & bright display (free when participating in Uni exercise research study).

                I've worn the simple (free) Fitbit Flex / Flex 2 bands for years. No real display, but has provided good reliable data on exercise (steps) & sleep (length). Has been invaluable in understanding changes in activity & sleep health over time.

                After recently assessing & returning a Samsung Galaxy Fit (sleep length was twice actual, sometimes failed to record steps, & recorded REM sleep while awake watching movie), & now testing this - I'm over these bands.

                Unless the readings are fairly accurate & reliable, there is no point in wearing them. My guess is many people just assume they're accurate.

                This band is destined for the drawer I keep a few failed (free) smart bands. Will keep the basic Fitbits going for a while until something better can be found. Seems there are problems with many of these devices.

                The Mi Band 4 are well received here. Should be a great improvement over this at a good price.
                Good luck!

              • INFIDEL on 26/07/2020 - 12:13

                @tomclancy: Printed Manual gives battery life as 1-2 days, with 3 days max with low power consumption.

                With only 1 charge nearly 5 days ago, is still operating & giving FAKE HR RESULTS (hasn't been worn for 2 of those).

                Sent messages demanding Cadbury supply what we were promised!

          • INFIDEL on 25/07/2020 - 09:46
            +2

            @INFIDEL: Reliability of data recording & storage:
            Now seeing problems with this!

            Incorrectly recording steps! Band is not in use, safely stored but not switched off, but reading a small number of steps!

            Historical Data (daily records) aren't kept by app - so can't see trends or compare daily data. Only shows previous day of stored data. A serious flaw in a fitness tracker.
            My old Fitbit data is uploaded daily to web, making years of data available on app. Changing to another Fitbit keeps that old data in record.
            (App logged me out yesterday - had to sign in again. Logged out & in now - only 1 day of data kept.)

            Again this may be an issue only with my band / app.
            Hopefully someone who has used the band & app for days can confirm if data is stored for longer than just previous day.

  • firefly2k3 on 24/07/2020 - 10:52

    Arrived this morning… cheap piece of c**p… In the initial excitement, seated the watch into the strap to see how it fits on my kids wrist, soon to realise the mistake - no charge! It took 3 of us and a broken fingernail to pull it out of the strap without breaking the charging plug which goes into the strap. The strap is kind of a soft plastic and not silicone, which makes it even harder to remove. And how do you even charge this frikkin thing… can't use laptop ports due to the unusual shape and can't seem to be charging on a high output powerbank even after being on it for past 1 hour.

    Not worth even if it's free… well not free exactly, it cost me 3x half-price twirls!

    • INFIDEL on 24/07/2020 - 11:39
      +1

      Seems you found the Cadbury Little Intelligence Test a bit trying!
      As they say, it's all down to technique ;-)

      Yes - bit hard to remove unless you work out how. There's a small lip on device to hold it in. Needs to get over that to remove from band.

      It took 3 of us and a broken fingernail to pull it out of the strap without breaking the charging plug which goes into the strap.

      Don't use fingernails to lift up / pull out.
      Use the Force! Push out from below with thumb at button end while holding onto that end of band (in same hand). Can almost do it 1 handed after 3 tries.

      Gets easier after a few times. Can use a simple lube like running a soft pencil around lip at that end or silicon spray. I didn't bother as it's pretty easy now I worked out how to easily remove.

      And how do you even charge this frikkin thing…

      Insert correct way, with device contacts against USB contacts. Device lights up & vibrate when inserted correct way to powered USB port.

      Charged fine on my powerbanks. Some require pressing button on powerbank for low power charging as in this device. Other bands I use are the same. Read the powerbank manual.

      Angle of device may be difficult in some situations. Could use a USB - USB extension cable (got with USB modems). Most people have an old wall USB charger lying around from an old phone, which work fine.

      But lack of accuracy of band (see my tests above) means this is a cheap piece of c##p… not worth wasting time on!
      It's just a pretty useless toy watch.

      • firefly2k3 on 24/07/2020 - 12:18

        Lol! Thanks for the Cadbury training for the dummies! I can now remove the band easily but I don't think that little plastic snub is going to hold too long with everyday charging.

        Already tried different chargers and even pressed the button on the power bank. I know it initiated the charging coz the device vibrates when plugged in… but then it hasn't gained any charge even after hours and all I get is a white screen for a few seconds when I touch the button. Well if it can't charge.. it goes into the bin… and the twirls add to my love handles…

        Btw, did you remove the thin plastic film on the sensor? That may be one cause for the lack of accuracy.. just a thought.

        • INFIDEL on 24/07/2020 - 12:32

          I don't think that little plastic snub is going to hold too long

          I'm still using a Fitbit Flex band (free from UTAS Deal here 4 years ago) - which similarly pop in & out of a band. Not been a problem.

          The charging tail on this device would make it harder to fall out. But the band is likely to stretch or break!

          Had an early Mi Band 1S - small module popped out as I caught band on door & local magpie picked it up!

          everyday charging

          Mine's showing 50% charge after 2 days & 12 HR readings. But I received a very dim display.

          Have set to only display by pressing button to conserve power - the default setting. Easier than removing & charging more regularly. (Good setting for active kids)

          It took hours to initially charge!
          Seems you were a bit eager trying different chargers - as you say it only arrived this morning!

          Give it a longer charge, even overnight (lighting up & vibrating to show charge is happening when plugged in).

          Btw, did you remove the thin plastic film on the sensor? That may be one cause for the lack of accuracy..

          I missed that part of the Cadbury Little Intelligence Test.

          Removed & retested against BP Monitor (band & cuff on same arm) - still hopelessly inaccurate.

          Almost same readings each of 12 times, despite doing before & after exercise!! That's not right!
          I'm suspicious if it's actually reading anything, or just flashing it's LEDs & giving random numbers… Like the useless toy it is.

          To compare pulse, am also wearing a brand name HR band known to be fairly accurate. Gives very different readings to this toy. (Got it free in a university research study into exercise this year.)

        • INFIDEL on 25/07/2020 - 18:03

          This band is so bad!
          It is fabricating HR Data!

      • wetwork on 24/07/2020 - 14:04

        The device projects across the room using this method of pushing with thumb. At least that wakes it up!

        • INFIDEL on 24/07/2020 - 14:12

          This isn't supposed to be like porn😉

          It's all about technique - you're pushing too hard. Push until you hear it just pop out.
          Your other hand is to stop it flying away if you're too vigorous.

  • wfdTamar on 24/07/2020 - 13:44

    Got mine today (seems completely dead when plugged into a USB) with the Aliexpress Xiaomi MiBand 4 I've been waiting 3 months for (and got a refund for it being late).

  • INFIDEL on 25/07/2020 - 17:55

    This is a CRAP TOY!
    After testing (above) - found:

    Works reliably for time.
    Reasonably reliable for STEPS measurement (likely 10% high)

    Forget about any accuracy with other readings.

    Gives fabricated HR data rather than taking readings. It flashes it's LEDs, that's all!!

    SLEEP measurement is inaccurate, over 50% more than actual in 1 night

    Historical Data (daily records of STEPS, SLEEP, etc) aren't shown in app - so can't see trends or compare daily data.

    • glashalful on 25/07/2020 - 18:05
      +3

      Cadbury could have done a better job with actual $28 smart band which they could have sourced for a pretty steep discount when bulk ordering. They should be ashamed to advertise it as $28 rrp.

      • INFIDEL on 25/07/2020 - 18:07
        +1

        It's a con! Cadbury should be ashamed!

        I didn't expect much, but a band that fabricates readings is beyond belief.

        I was suspicious when it claimed dissolved oxygen ability! But it's much worse!!

        Not a SmartBand!
        It's simply a watch with a pedometer, that connects to an app.
        Beyond that it's all make believe!

        Not your fault. But withdrew my upvote as my testing showed it was dodgy.

        I sense a social media backlash coming from very disappointed customers!

        • Ughhh on 26/07/2020 - 14:03
          -2

          It's free, you expect real Smartband at that price??

          • INFIDEL on 26/07/2020 - 14:17
            +2

            @Ughhh: Ughhh… The price is irrelevant!

            I've got 4 other free Fitbit etc bands in Deals here. This is the most expensive one😉
            All worked as advertised.

            When Cadbury promoted it as a RRP$28 smart band, listing it's features including Heart Rate measurement for our "wellbeing" - yes.

            It's DECEPTIVE advertising / promotion of a product.. And there are laws and remedies concerning that.

            As I complained to Cadbury & the Promoters - people may believe the HR Data & may make unfortunate decisions based on that data!

            Cadbury so far have responded with concern about this matter. My guess would be that Cadbury will probably be more concerned than I am. It's their reputation that is at stake.

            This band is already waiting to be disposed of properly. No great loss to me.

            They failed in their duty to warn not to trust the (accuracy of) data produced by this exercise / health device. Even major manufacturers of fitness bands include such a warning (to cover themselves from being sued)!

            They over-sold the features & under-delivered. That makes it Cadbury's / the promoter's problem to correct.

            And linking this band that produces FAKE RESULTS with Australian Olympic & Paralympic Teams… A terrible promotion!

            But you seem to be OK that people were deceived?

            You expected this band to fabricate FAKE RESULTS??

            • Ughhh on 26/07/2020 - 14:57
              -2

              @INFIDEL: Just a little confused, as going by your other comments on diff threads, you seem quite content with companies advertising something as X but not being anything like X because it was sooo cheap.

              • INFIDEL on 26/07/2020 - 14:59

                @Ughhh: Just a little confused…
                Seems you might be

                Link to those examples, out of nearly 19k comments?
                I just remember disagreeing with a number of your comments! Like above.

                I am concerned here about DECEPTIVE promotion of a DEFECTIVE product, which may have serious consequences for some users who trust the data produced is anywhere near accurate. (Data from bands is never very accurate.)

                After assessing a few bands (eg Samsung Galaxy Fit band failed as unreliable & inaccurate), I don't trust the data presented. I check - as I did in many comments above!

                It's far worse that the manufacturer produced a fake product that fakes the HR reading process (flashing green LEDs under band, rotating disk in app, & then produces FAKE RESULTS after a minute wait)!

                The price of a fake product is irrelevant!
                As already commented, it's a fake of a far better band.

                Rather, it's the fact that this is promoted here by a major company that should have known better!

                And I don't think those comments you criticise me for, linked a deceptive promotion for a defective product to top Australian sports teams!
                Cadbury should be ashamed of that!

                I put a lot of time into investigating & warning about this crap band. The Deal Description has even added my warning.

                Your contribution - just the 2 very late comments above telling me not to bother & again criticising my previous comments… Seriously?

    • firefly2k3 on 25/07/2020 - 18:23
      +1

      I suspected that much… Coz it was giving kind of same readings for me and my 8 year old.. which was weird. Thinking I'll initiate a class action against Cadbury for misleading 25000 poor ozbargainers to spend their hard earned dollars to cheat us with fitness bands which provides fabricated data? Not to mention, a disgrace for the Olympic and Paralympic supporters.

      • INFIDEL on 25/07/2020 - 18:41
        +2

        I wonder how much of my $1.50 spend the lawyers will get when we win😃

        I think we should embarrass the crap out of Cadbury's purple arses!!

  • INFIDEL on 25/07/2020 - 21:33
    +3

    Sent Cadbury this on Messenger:

    Why has Cadbury given out in a promotion "Smartbands" which say they measure Blood Pressure & Pulse, when the data is fabricated!

    This can easily be shown by requesting measurement of HR in the app - without wearing the band.
    It flashes green LEDs under the band, and produces heart rate results for the air!

    Associating this band that produces FAKE RESULTS with the Australian Olympic & Paralympic Teams is absolutely disgusting!!

    Cadbury should be ASHAMED!!

    WILL NEVER BUY CADBURY AGAIN!

    • firefly2k3 on 25/07/2020 - 21:37
      +1

      We should post same on their Twitter, Facebook and whatever social media is out there…

      If you are ok, I'll copy the text verbatim from your post.

      • INFIDEL on 25/07/2020 - 21:40

        Paraphrasing (put in your own words) is more powerful!

  • INFIDEL on 25/07/2020 - 21:45
    +2

    Cadbury supporting Team Australia…

    our Bonus Smart Watch is designed to support your wellbeing. Through its useful features - it may assist with monitoring the effectiveness of meditation with its heart rate monitor

    Thanks Cadbury - with your fabulous smartband, my high blood pressure has magically disappeared! It's now always low!
    In fact I can now run a marathon & my heart rate falls! My life has changed thanks to your promotion.
    Sorry got to call 000 - having a heart attack. But the band says everything is fine😃
    My lawyer says he wants to talk with you…

  • INFIDEL on 26/07/2020 - 09:26
    +1

    Another friendly message sent to Cadbury & the promoters:

    I notice Cadbury have extended this promotion for this SmartBand that produces FAKE RESULTS.

    Surely you've got to be joking!

    Your promotion states:
    "our Bonus Smart Watch is designed to support your wellbeing. Through its useful features - it may assist with monitoring the effectiveness of meditation with its heart rate monitor"

    HOW?
    THIS IS DECEPTIVE as the heart rate data is fabricated, not read from the band!

    People may believe your false claim & make health & medical decisions based on FALSE RESULTS produced by this band you are promoting!
    Worryingly, people may stop taking medication for high blood pressure, based on the FAKE RESULTS. That could result in fatalities!!
    And they may exercise beyond safe limits, believing their heart rate is low - as the band / app shows!!

    Cadbury failed to give any warnings when providing this health & exercise monitoring device!! I did not see any. Hello legal action!

    How does a band that produces FAKE RESULTS help your customers with "focusing on their wellbeing" as you claim??

    As for the promotional claim these devices are RRP$28 value - similar bands (just lacking your company's purple colour) can be bought for a few dollars online.
    Does Cadbury think it's customers are stupid?

    STOP THIS FAILED PROMOTION!

    PROVIDE FULLY OPERATIONAL SMART BANDS with features listed in this promotion to those who claimed AS PROMISED!!

    OTHERWISE EXPECT ACTION AGAINST CADBURY!

    • INFIDEL on 26/07/2020 - 13:57

      Cadbury on FB replied - contact Promoter (already done).

      🍿 Now to watch the buck being passed back to supplier of Band…🍿

      Cadbury contracted the Promoter, but is ultimately responsible.

  • INFIDEL on 26/07/2020 - 09:29

    Missed out on one of these FAKE RESULTS smart bands?
    Promotion has been extended!!

    Amaze your friends with heart rate results out of thin air. Show them how you can take their blood pressure by aiming the band at them. So much fun!

    Promotion runs from 8th July 2020 - 1st September 2020 or when 25,000 gifts are claimed.

    Reported so others can enjoy the fun of FAKE RESULTS.

  • INFIDEL on 26/07/2020 - 10:26

    List of "FEATURES" of this band, advice about set up, & the promotion can be found in the promotion FAQ

    As these are the features PROMISED in this promotion - Cadbury / it's promoters have to deliver on that promise!!
    In my tests, all but HR work, but may not be accurate.

    What capabilities does the Smart Watch have?

    The Bonus Smart Watch has a clock interface

    can track your steps, distance and calories burnt.

    There are 3 different sport modes (running, skipping and sit-up mode) that will tell you how many calories you have burnt depending on the exercise.

    The Bonus Smart Watch will also remind you when you have been sedentary for a long time.

    In addition, it will measure your blood pressure, heart rate and blood oxygen.

    The Bonus Smart Watch can take photos when connected to your device

    and provides push notifications when you receive a call, text (permission for the app to read your address book must be permitted) and notifications on social mediums.

    The Bonus Smart Watch can monitor your sleep and will automatically enter sleep mode once you’ve fallen asleep. It can detect and calculate your sleep quality.

    The Bonus Smart Watch can be set to a “Do not disturb” mode, which stops notifications.

    • djam71 on 06/08/2020 - 23:11

      These are clearly junk. Someone sold Cadbury a marketing dream that would only cost peanuts.

      If they promised "it will measure your blood pressure, heart rate and blood oxygen" are they required to live up to that on a free item?

      So far I've got 2 bands that are both completely dead, no power no matter what we try.Their facebook pushed you to use the form. The contact form is rubbish, they clearly ignore it, and the promoter Mondelez wouldn't respond. Same with Dan McFarlane of Roilti the website operator.

      Maybe try reaching out to the Mondelez President Darren O’Brien, or the External Affairs Manager:
      Jake Hatton
      0423 388 375
      [email protected]

      The internet is full of useful information…

      • 10101010101 on 07/08/2020 - 00:02

        They've been responding to my webform enquiries. Give them 2-3 days.

        • INFIDEL on 07/08/2020 - 06:05

          No reply in nearly 2 weeks to my 4 complaints that the band has no HR sensor & fabricates results via that form.

  • 10101010101 on 27/07/2020 - 20:19

    Got two of mine today and hopefully both charge up correctly and start working. Waiting on another two more for my kids. Will join in on the class action when I base my health and fitness decisions on these crappy fitness trackers

    • yht on 29/07/2020 - 12:40

      How do you apply more than 1? When I applied for second one using the same address, it said only able to claim one?

      • 10101010101 on 29/07/2020 - 14:39

        I used different mobiles and emails. Same address.

        • yht on 29/07/2020 - 16:12

          I did that too, but still same address. I have to fiddle with the address by going to Can't find the address.

          • darkly on 06/08/2020 - 22:30

            @yht: I started using our work addresses

  • INFIDEL on 29/07/2020 - 12:20
    +3

    Video (40s): CADBURY BONUS SMART WATCH PROMOTION produces FAKE HR RESULTS!
    Amuse your friends & family!
    Try it for yourself while not wearing the smartband.

    Cadbury have not responded to complaints.
    They've got the most to lose from reputational risk! We just get a crappier band than promoted.

    Discussed with ACCC who are investigating.
    Agreed people should be aware that the promoted HR measurements are FAKE RESULTS. Otherwise people may make health & exercise decisions based on results that do not reflect their true status. But Cadbury have carefully not made health claims for the device, that could be against the law.
    Cadbury is responsible for notifying their customers. There are few other actions that individuals can take - just complains to Cadbury & State offices of Consumer Affairs.

    My local QLD Office of Fair Trading has requested a written complaint to fully investigate. It takes 10 days to even acknowledge receipt of complaint…
    They consider the promotion of the band would likely be deceptive, given it promises HR measurement for "wellness" benefits, but those are faked by the band.

    Rang SA Consumer & Business Services (only State to issue a permit for promotion) - they only consider t&c for permits in Trade Promotions, but would welcome complains about the product being faulty & incorrectly promoted.

    • King Tightarse on 29/07/2020 - 13:40
      +2

      Kudos, Infidel. You don't muck around !

      • INFIDEL on 29/07/2020 - 14:10
        +3

        Gave Cadbury days to respond.
        As they couldn't see any problem… Let the fun begin! Complain away.

        Easiest way to understand problem is to see it. And needed an address for vid when lodging complaints, so did it quickly on old phone.

    • glashalful on 29/07/2020 - 20:17
      +1

      Just picked mine up from post office today, I can confirm heart rate reading is fabricated. It just throws out a random number in the range of 90 each time without even touching the skin.

      • INFIDEL on 29/07/2020 - 20:24
        +1

        I'd say when the manufacturer decided to fake a good smart band to sell cheap, they realised HR measurement is the expensive part. So put in a flashing light show instead.
        I mean - who would notice😉

        Cadbury bought 25,000, built a marketing campaign around it & didn't notice!

        ACCC staff member & I had a great time considering the motivation by Cadbury to mount this campaign. That may all be undone now!

        And how they avoided any suggestion of health benefit choosing the vague term of "wellness" benefits, etc. Otherwise there could be TGA action. He discussed Apple's disabling of a feature (ECG) in it's watch here - apparently to avoid similar legal action.

        And that there was no disclosure of inaccuracies in data produced by this type of device. Qld Office of Fair Trading were similarly surprised by that omission! It's hard to discuss that when the manufacturer knows it produces FAKE HR RESULTS.

        Only the Promotion t&c discuss liability & responsibility - absolutely none!

        A great initial response from ACCC.

        • glashalful on 29/07/2020 - 21:46

          Exactly ! Feel bad for the people who would use the device without knowing heart rate is a random number. No doubt that Cadbury is at fault here. However it could have been their intention to provide something fairly reliable such as Xiomi (hence the RRP $28) but either the supplier or the company conducting the promotion provided these duds. Either way, I really appreciate you standing up to those cooperate (profanity).

          • INFIDEL on 29/07/2020 - 21:51
            +1

            @glashalful: My suggested solution to Cadbury is to supply us with an alternative band with the stated features in their promo (eg the Xiaomi Mi Band 3 or 4). If you don't ask…

            the company conducting the promotion

            Promoter: Mondelez Australia Pty Ltd
            (owner of Cadbury)
            I think I did more research on this than Cadbury did!

    • INFIDEL on 30/07/2020 - 07:24

      Found YouTube has several videos questioning if the HR function is faked on various M3 smart bands.

      HR (pulse) measurement on M2 is FAKE @1:50 2 years ago.

      And a different model of the M3 producing FAKE HR (pulse) RESULTS @0:23 a year ago

      My above video confirms the FAKE HR (pulse, BP & SpO2) RESULTS with the band provided in this promotion.

      So definitely a problem Cadbury should have been aware of!

      I have given Cadbury my opinion that continuing with the existing promotion after being notified of a major problem with the device they are giving away - places Cadbury in a far worse situation. It exposes Cadbury to reputational risk, action by consumer authorities, & possible legal action.
      Cadbury have chosen to ignore that.

  • anuarchu21 on 29/07/2020 - 16:54
    +1

    Not worth even $1
    Company like Cadbury’s could have done better

    • glashalful on 29/07/2020 - 20:21

      They definitely could, I believe marketing department messed up a big time with this one. Xiaomi band is reliable and not that hard to obtain version 3 for $28 even online stores.

  • Widget on 31/07/2020 - 17:39

    Got mine today, just the "Smart Watch M3".

    • yht on 31/07/2020 - 17:58

      Purple colour ?

      • INFIDEL on 31/07/2020 - 20:53

        That's one of the conditions in this promo - all bands are Cadbury purple.
        Smart Watch valued at $28 RRP (inc GST) (purple colour, one size fits most)

      • Widget on 02/08/2020 - 03:50

        ya, purple.

    • Widget on 02/08/2020 - 22:07

      I did the HR test too. Wood desk, and mouse pad both have heartbeats apparently :p

      • INFIDEL on 03/08/2020 - 11:22

        It's ALIVE!

  • firefly2k3 on 31/07/2020 - 20:50
    +1

    And mine stopped working completely… not even a peep… not charging .. nada… just after 4 days! You've outdone yourself Cadbury!

    • INFIDEL on 31/07/2020 - 20:54

      Mine did that. Thought it had died - no loss considering how bad it is!
      Worked after many hours on charge.

      • firefly2k3 on 02/08/2020 - 19:48

        nope… dead for good… been sitting on the charger for more than a day with no sign of life.

        • INFIDEL on 02/08/2020 - 19:54

          Found mine refused to charge after going flat. So tip is to not let fully discharge.

          Had to take it out & put back in charger many times before it would accept charge.

          "Working" now. Just took my FAKE HR while not wearing it.
          It really is a crap device!

  • EveryCentCounts on 01/08/2020 - 11:46
    +1

    Mine band broken and upon dissecting it, it is not working because the black cable came off the board even though it was never tampered with previously. I can also confirm the heart rate monitor is composed of two LEDs without a single receiver/ reader. No rubber band nor any measure to stop water egress into the unit. Refer to the dissected photo of the band

    https://ibb.co/Pzj7XKq

    • 10101010101 on 01/08/2020 - 12:54

      One of mine has something loose inside and the screen doesn't work. It charges up and I was messing with the button and managed to get the fake HR LEDs to light up. Waiting to hear back from Cadbury

      • INFIDEL on 01/08/2020 - 13:58

        Sent Cadbury 4 messages from promotion Contact Us form in a week.
        Cadbury never replied.
        Tried Cadbury on Facebook but they said to use that form.

        • 10101010101 on 07/09/2020 - 22:24
          +1

          HEY! GUESS WHAT! I GOT MY REPLACEMENT BAND TODAY (+ A FREE BLOCK OF CARAMILK) AND THE HEART RATE SENSOR IS REAL!

          Very interesting…. I presumed it would be fake and just triggered off the BPM check and it kept flashing and pausing whilst not wearing it. I took another look, and indeed there's a sensor and a single green LED. Put on the wristband and seems to be somewhat accurate. My normal resting heart rate is about 60bpm and this is exactly what the new replacement has. So i think your complaints triggered discussions up the chain and they were probably shitting themselves that they got duped. There could still be a case for a class action as I'm more than confident that they actually know about the issue for majority of their bands. I think what's happened is that the Chinese supplier probably tricked Cadbury in saying they'd provide proper bands with some real working samples and then Cadbury signed up for 25000 units not realising that the supplier was being dodgy…

          Oh also they supplied with a USB extension cord which makes it easier to plug in to charge. I almost feel like I should complain about my 3 other bands that I got for the rest of my family

          • INFIDEL on 08/09/2020 - 06:04

            @10101010101: Well, that's a nice surprise!

            I don't think our little complaints had much influence on this outcome.

            It would be the weight brought down on them by the ACCC investigation & a complaint by the AOC (that is sponsored by Cadbury & this promotion was associated with).

            Good to read that outcome. Hopefully we will all receive a real smart band. And a sweetener - a block of Cadbury!

            Everyone should lodge a complaint with Cadbury!

    • INFIDEL on 01/08/2020 - 14:01

      As I suggested above - when faking (the Xiaomi Mi Band 3), they left out the complex HR sensor to keep costs down.

      Cheap flashing LEDs will fool people into believing it is taking HR measurement & is accurate. So why put in a real sensor!

      Thanks for the photo.
      And confirming lack of HR sensor.

      Couldn't be bothered to open it up. Nothing worth salvaging. I've got a bin of far more interesting electronic equipment waiting for me to repair - one day.

      A lot of cheap electronics fail due to a simple faulty connection. Connecting wires are the most likely to fail in my experience. Workers in factories produce so many an hour, so quality control will be poor.

      As these sell for little, it is not worthwhile for consumers to return the product. So there are no consequences for poor manufacturing.

      It's a cheap shoddy device.
      Any time spent dealing with this "smart" band is unfortunately not smart. (I've spent too long on it!)

      Waiting on response from ACCC.

  • INFIDEL on 03/08/2020 - 11:20
    +1

    Sent a warning to the Australian Olympic Committee about Cadbury linking this shonky promotion with the Australian Olympic and Paralympic Teams.
    Not a good association, linking elite sports people with FAKE RESULTS!
    [email protected]

    Hopefully they can see a problem that Cadbury refuses to acknowledge.

    Don't forget to tell Cadbury what you think of this band! https://www.cadburysmartwatchpromotion.com.au/contact-us

    • INFIDEL on 03/08/2020 - 17:51
      +3

      Australian Olympic Committee responded:

      We have raised this issue with Cadbury who are investigating the issue and will respond with more details shortly.

      • djam71 on 06/08/2020 - 22:58

        Good work!

        • INFIDEL on 07/08/2020 - 06:15

          As the AOC has an agreement with Cadbury (it's sponsor), it has far more to lose (reputation for it & it's sports people) in this terrible promotion.
          So the AOC has far more clout to get things changed, than a Cadbury customer with a dodgie free band.

          This promotion would have been originally designed to coincide with the Tokyo Olympics. So Cadbury was stuck with a promotion for 25000 bands & no Olympics to link it to. They would have hoped for photos of a sea of happy people wearing their Cadbury purple bands…
          Then there was so little interest in this promotion - they had to extend the closing date from 22/7 to 1/9. Poor Cadbury!

          My primary concern is people may be misled by the fake HR data produced by the band - leading to possible serious health consequences including death (exercising beyond safe limit, change or stop taking necessary blood pressure medication).

          But Cadbury appears to be unconcerned - ignoring my many complaints. It's in deniability mode. Responding may mean accepting the problem exists. Guess that is their legal advice. But very bad for their reputation when this becomes more public.

          That's the basis (misleading promotion with possible safety consequences of using the device provided) that the ACCC is investigating.

          As there were only claims of vague "wellness" benefits, the TGA can't act.

          Had another long chat with my State (Qld) Office of Fair Trading - I don't think they are best to help. Those consumer bodies mainly help in communication between the customer & the business to resolve disputes, slowly. That can result in a refund - which is useless in this case.
          They could investigate the promotion as deceptive, but the ACCC is better suited. They did suggest a complaint through their product safety area.

          Commercial mainstream media would be unlikely to report the story, it could lose them advertising from Cadbury!

          Social media seems the best way to campaign against Cadbury. I have no experience there.
          But most will likely "bin the band" than complain…

          Cadbury needs to (at very least) inform those who received the band to ignore the HR readings. The ACCC said Cadbury is the one responsible for that.

  • PlasticSpaceman on 04/08/2020 - 17:33

    So, got two and both arrived dead. Both have been on charge for over a day without any sign of life. Plugged in and out multiple times, different chargers, and nothing. Monitoring the power being drained by them, and they are both drawing between 0.05 and 0.09 amps - so not much. They cost me nothing, but someone at Cadbury should have an angry phone call with supplier, probably at 'Wish'. ;-)

    • 10101010101 on 04/08/2020 - 22:01

      Got two more today and one is dead. So now have 2 dead and 2 working

      • 10101010101 on 05/08/2020 - 11:23

        Cadbury have gotten back to me on one and will replace it and send a satchel to return the faulty one

        • PlasticSpaceman on 05/08/2020 - 13:32
          +1

          interesting…. amazing they want the thing returned as postage would far outweigh the value of them. Personally I think these are junk so am only mucking around with them as almost a hobby. I might believe the clock, but other than that my faith in their being able to track pretty much anything else is pretty sceptical.

          One of my two finally fired up after multiple plugging in and out - then was showing as flat and very slowly charged up. The second is still showing no signs of life. I've switched it to the charger I used on the first, and will see if that makes a difference.

          • INFIDEL on 05/08/2020 - 13:58

            @PlasticSpaceman: I used a very basic 5000mAh Powerbank (free in Repco Deal). Took multiple plug ins, slowly made up to fully charged over a day. Other mains chargers wouldn't work for me.

            Tip: don't let band go flat.

            Clock & steps (10% over estimate compared to tested Fitbit) were accurate in my testing.

            If only the charging worked reliably & didn't need charging almost every day. Might be a good toy for kids. But don't get it wet.

            Long ago given up on using this crap band.

            • PlasticSpaceman on 05/08/2020 - 14:52

              @INFIDEL: Yeah, my best guess is they really built this thing as cheaply as possible and left out things like circuits to prevent deep discharge of the battery. Multiple plugging in and out is possibly working like a battery reconditioning in that at first plug in the charger pushes more power to the device before it gives up - eventually the battery reaches a level where the watch can finally start and then start to charge. Maybe freezing the watch (in a zip lock bag as it sure as heck won't be waterproof) overnight might help as well. Once it fires up, then any charger most likely will work.

              • INFIDEL on 05/08/2020 - 15:38

                @PlasticSpaceman: So your experimentation has moved on to cryogenics😃

                The advantage of using a Powerbank is the lights indicate when it is trying to charge.

                Using a Xiaomi 10000mAh one shuts down very quickly, despite pressing button on it for low power consumption device charging.

                But the more basic Powerbank keeps charging - shown by pressing button on Band.

                As I commented above, I think the HR sensor was left out to save on cost & complexity. Faking the measurement (flashing 2 LEDs) probably creates a similar battery drain to the real sensor.

                No one would expect a band to make out it's measuring HR but not do it, just giving fake figures. So why spend money on it!

                • PlasticSpaceman on 05/08/2020 - 15:50
                  +1

                  @INFIDEL: Currently have had the 'dead' watch on my 10,000 Mi power bank, on low power mode, for an hour or so now - will see if that feeds it enough to kick start it, before I go all Walt Disney on it.

                  For chuckles, I put the working one on a water bottle - it had a heart rate of 82bpm, and blood pressure of 79 over 105. It was a resting reading so I am a little concerned about the health of my water bottle, but on the positive side it had 97% o2 saturation.

                  • PlasticSpaceman on 08/08/2020 - 15:57
                    +1

                    @PlasticSpaceman: …and after a holiday in the freezer then a stint on the charger overnight the second band finally started up. It then was able to charge. Challenge completed, they can now go into the drawer of useless gadgets.

        • INFIDEL on 05/08/2020 - 13:56
          -1

          Cadbury aren't responding to me…

  • capslock janitor on 12/08/2020 - 11:12
    -1

    tried few weeks ago, error said receipt already used or smth …

    • 10101010101 on 12/08/2020 - 12:41
      +1

      Yeah make up a different number and it'll work

  • Sideswipe on 14/08/2020 - 14:23

    Received mine today. Dead on Arrival. Doesn't charge with either direction into the USB port and it doesn't start up as suggested when plugged in.

  • INFIDEL on 21/08/2020 - 17:49

    Cadbury have finally replied to my complaint that the band produces FAKE RESULTS.

    Sent first complaint through their site's form on Saturday 25/7

    A 4 week wait just to acknowledge receipt of my complaint!

    Cadbury late today, Friday 21/8:
    I'm sorry to hear you're not satisfied with the Smart Watch. I've escalated your feedback to the appropriate team.
    Our apologies again for any inconvenience caused.
    Kind Regards,
    Liz
    Cadbury Smart Watch Promotion Team

    • firefly2k3 on 22/08/2020 - 01:07

      Just received the exact same reply with an additional sentence "Have a lovely weekend"

      • INFIDEL on 22/08/2020 - 06:58

        Their standard response.
        But they like you more than me😢

        4 weeks to respond?…
        We know they responded quickly to replace bands. So they read the feedback forms. So what did Cadbury do for 4 weeks??

        They've deliberately delayed response about the major faults of this band. It's all about deniability. The longer they took to acknowledge even the receipt of complaints, the less responsibility Cadbury needed to take. And the less bands left in stock to deal with.

        "We never knew!"…
        But Cadbury knew!

        • 10101010101 on 22/08/2020 - 07:57
          +1

          I still haven't received my replacement band yet… Let's see if it will come

  • Vamp256 on 04/09/2020 - 08:22

    I can confirm this watch is rubbish as I got mine yesterday and the picture is clearly not what you get !! It's a poor $2.00 watch. Not a Mi Band 4 as pictured.

    • INFIDEL on 04/09/2020 - 14:47

      As pointed out long ago, it was not meant to be a Mi Band 4.
      They even stated under the photo in the promo, the one in the photo may not be what we receive.

      The image is of a Mi Band 4 FAKE! (Shown by the different step count used to promote those.)
      It even produces FAKE HR RESULTS!!

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