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50% off Mobile Plans For 24 Months on Your Second Service with Optus (New Number or Port-in Only)

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Hi Family,
(It is not on website but you have to call them.)
Just was on call with Optus retention team and the lovely lady mentioned currently they have 50% off mobile plan for new numbers or port-in number for existing customers. I asked what if I move out all numbers and port-in and she mentioned yes you can technically unlock the discount.

So if you are existing customer and port-in back number or adding new number you unlock the discount of 50% on the mobile plan for the first 24 months.

I had called regarding currently in store specials 20% off on 12 month $49 60GB sim only plan and they offers $10 flat discount on each numbers.

Hope it helps someone.

Thanks

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  • +3 votes

    Hi, I maybe dumb but how is port-in for existing customer? I have a prepaid plan with Optus and would like to get a postpaid plan with 50% off, will I eligible? Or I will have to port-out to another telco then port back into Optus?

    • +4 votes

      Port out then back in.

      •  

        So buy a prepaid with a different provider, move number to that provider and move it back?

        •  

          Yes that will work. I don't know if they will have a waiting period on returning though. I know some people report they don't care won't worry about the waiting period but others will say they make you wait.

    • +14 votes

      I used to work for Optus Retail.

      Pre-paid to Post-paid counts as a "new customer" and will get any "new customer" deals as well. So you dont need to port out and port back in.

      BUT: Make sure pre to post counts as a new customer with the rep first. I used to work there 2 years ago, policies and processes change weekly. But pre to post counted as a new customer with the 5+ years ive worked there. Just make sure

      If you're doubtful, then port out to a company with prepaid and that doesn't need a recharge, I believe telstra you can still port in with no credit, then port back to optus.

      • +4 votes

        I currently work there.

        Still the same policy as of today.

  •  

    So is it for the second number or any new port in? Im confused

    • +4 votes

      Just spoke to optus. It's only for the second number, and the discount applies for 24 months.

      •  

        Thanks mate

      •  

        Likewise, thanks.
        I was wondering if it applied for a specific number of months.

        @Enjj0y
        If 24 months is correct, it would be useful to add that information to title and/or description.

      • +2 votes

        I was told 12 months only. Not a good start, just like Telstra different answers from reps

        • -1 vote

          haha, i remembered that $10 port in discount from JBHifi Telstra. Some got it, some not and I'm one of them. It seems Telstra has double standart since every CS can give different outcome. Some said it's no such thing as port in discount, some said it's no longer available. Whoever lying, mark my words, Telstra won't be number one anymore in the world (it will be Tesla:))

  • +2 votes

    So as an Optus customer, I call them and say I want the discount or do I have t do something with the number like port it to telstra and back again?

    •  

      It generally has to be paired with something, like NBN or recontracting a number.

      For example, if you port in two numbers, you will get a discount on the second one.

  •  

    any 12 months deal?

    mine expire in January (boost)

    anyone can chime in :D Highly appreciated it hehe

    •  

      My boost expired a few days ago and I re-signed with kogans small 365 plan, seemed the cheapest 365 plan going.

    •  

      Depends on how much data you want. No everyone’s needs are the same, so the answer varies.

  • +8 votes

    Bonus info: If you port out your existing Optus number, the 50% discount remains on the new or port-in number.

    I was on Optus and my wife on Telstra. I ported her number to Optus to get the 50% discount, I then ported out to Telstra to get the $500 JB-Hifi gift card.
    Given telcos only give discounts to new customers, I plan to do the switch again in 12 months.

    •  

      Any info on Telstra $500 deal?!?!

      • +1 vote

        jbhifi promo.

        •  

          Is there another JB $500 GC promo again? I’ve been searching all month for it, do you know if it’s still available and where we can we find it?

    •  

      @lxstr - can i check - when you ported your wife's number from Optus to Telstra, did you have any issues with account names? Optus chat rep told me that to add a service to an optus account (and get the 50% off), it needs to be under the same account name. So in your case, was the Telstra account under your name or your wife's? Wondering what your arrangement is. My case: I'd like to port in my husband's Aldi service to my Optus account, but the Aldi service is under his name, not mine!

  •  

    Port in for existing customer might mean that you might be an Optus NBN, Prepaid or Fixed Line customer and port in your mobile number to Optus month to month plan. Thats what I understand.

  • +2 votes

    I just did this a few days ago. Ported out because guy in store said they couldnt do me a deal, regardless of my multiple devices i have with them over many years.

    Portes out, next time i spoke with them they offeres 25% off, but i asked for 50% which they did.

    •  

      Wow did you says that in person to him.
      If they couldn't and I could get out without consequences and I would tell him to suspend all my services with them.

      •  

        Similar exp with me last years asking for extra data as advertised online, was told that online deal not applicable at store and the sales was quite rude saying it was just a couple of GB so i walked out, i feel sorry for brick stores as they are trying to make sales and paying rents/staff but i dont see benefits going to stores via online if thats the attitude

  • +1 vote

    just asked on chat said its 50% off for adding a 2nd service

    •  

      and if you cancel the 1st service, I would think the discount will be gone?

      •  

        guess so

      •  

        Discount remains.
        I ported a second number to Optus for the 50% discount and then ported the first number out. I just received my bill and discount was still applied to the second number.

        •  

          So is your 1st number a prepaid one?

      •  

        no worry The discount will be remaining, I cancel mine one on second months

    •  

      Yeah I just got told the same

  • +1 vote

    Optus Support -
    You can get the 50% port in discount on the 2nd number if you bring in 2 (or get a new one with us). You are not eligible to get it if you only have 1.

  •  

    Does anyone know if NBN counts as a second service? I've tried deals like this in the past and they wouldn't acknowledge NBN as a service and so I couldn't get the discount.

    •  

      This only applies for sim plans.

      So if you get NBN, you can get 50% off an additional sim, provided its a new number or a port in.

      •  

        sorry I meant. If having NBN counts as a first service. In the past I've been told only if I already had a mobile account would I be applicable to the discount on second service.

        •  

          Mmm, it depends.

          You generally need to be processing an order to trigger the discount.

          So if your NBN is out of contract, you can recontract it to a month-to-month plan and then add the second service.

          The exception is if you have an ABN on the account, if you have an ABN attached then you can add a discounted second service without recontracting a
          primary service if that makes sense.

          So it counts as a primary service if you are recontracting it or you have an ABN on the account.'

          Hope this helps.

  •  

    50% off plans including phones? Or mobile data plans only?

  • +1 vote

    Plan is to:
    1. Port from Vodafone on two plans and add port another plan from boost.
    2. Get 50% discount on the $69 plan (brings it down to $34.50) and add two $39 plans (brings it down to $19.5)
    3. Data gets pooled so total 80gb to share with family for $73.5 a month.

    Is this all right?

    •  

      Go Kogan pre paid bogof? Think it would come out cheaper even with a wasted plan.

    • +2 votes

      They have a $65/month plan with 500GB data…

      •  

        Yeah I meant the $49 plan not $69 read the wrong thing.

      •  

        $65 p/m only for 12 months though then it reverts back to $119 per month.

  • +4 votes

    What can I do if I am already with Optus with 3 plans with them?

    •  

      port out two temporarily.

      get the 50% discount on those two when you port them back.

      port out the third.

      (possibly?) get the 50% discount on the third when you port that back also.

  • +1 vote

    Sorry to sound like an idiot (again) but…
    I am currently an Optus customer, in the 24th and last month of the 200GB/mth-for-$65 plan that I think a number of OzBers picked up (the one with the Samsung Galaxy tablet). It's an odd little plan, not quite mobile, not quite home internet.
    So if I was to get a new service on the Optus One 500GB/mth for 12 months offer, would the cost come down to $32.50?

    • +2 votes

      Pretty sure it would discount the original price of $119, not the existing discounted price.

      • +1 vote

        You are absolutely correct, half of $119 on the big plan. Dammit

        •  

          Still good value if you're going to use the data. I jumped on it myself. Now trying to nab a cheap 50% off add-on to share data with my wifi modem…..no joy so far.

  •  

    This is not a great deal for me. I have a plan with Optus with nbn. However they say that you have to sign up for new nbn service for it to count as 2nd service 50% off.

  •  

    Shame this is only for mobile. Was hunting for a cellular ipad plan.

  •  

    just pinging around ideas in my head here, i'm an optus broadband customer but my mobile phone service is with vaya. what do you reckon my chances would be of
    - getting the discount on a "Build Your Own" 30gb plan (45 per month down to 22.50)
    - getting the pixel 5 on a 24 month plan (35.61 per month which works out to 854.64 over 24 months (also a bargain))

    ?? sounds plausible in theory, right?

    •  

      oh, BargainGhost above said it needs to be a new nbn service to get the discount. bummer.

  •  

    If you port out of optus, how long do you have to be with another provider to be considered a 'new' customer? I thought it was at least one month, but I have no idea were I got one month from..

  • +1 vote

    Not quite as good but I straight out asked for $10 off per month and they did it. 80gb for $39 instead of $49 a month.

  •  

    Don't they have 12-months prepaid plans?

  •  

    Needs to be post paid. Minimum cost is $39.99 and $19.99 (half price) for the second number.

  • +1 vote

    Online chat telling me it's only for port-ins, not for new numbers. Might call the contact centre instead then…..

    •  

      get a new number from a $2 telstra sim. port that number in.

  •  

    It’s weird. When I called, the lady insisted that I have to port in to get 50% discount. I just want a new number and 50% discount but she won’t give it to me. :(

    • +1 vote

      I got told that on the online chat. Port-in only. And the port in service has to be in my name….

      •  

        Ok. Going to open a. Cheap Vodafone prepaid for $9 and join. Haha

  • +1 vote

    Anyone know how long this deal is for?

    My plan ends in Feb

  •  

    A few months ago they had this for current customers/services too, I took it and can’t complain. Still haven’t come across a better deal. Thinking of a getting iPhone 12 but concerned I may miss out on my current plan.

  •  

    Does this apply to the Small Data SIM plan (normally $15)? Or is it just SIM cards you make phone calls with?

  •  

    Can confirm this was active 2 months back in Oct when I switched from telstra to Optus. Got both NBN and mobile plan at the time, with my mobile plan 50% off for 2 years, no lock in.

  •  

    I currently have 4 mobile services with Telstra and seriously considering moving some, if not all to Optus. Apart from the lack of coverage in some regional areas how would any Optus users on here rate them for metro coverage & speed?

    I go out bush occasionally collecting firewood (during the collection seasons) and camping. I think for the cost difference I could probably just get a 1 month prepaid once or twice a year with Telstra if/when required.

    P.S. I worked for Telstra for 11 years so with staff discount it was worth (just!) sticking with them at the time. Apart from the new rewards points program and coverage issues, I don't feel any need to stick with them anymore.

    • +2 votes

      Yup, the customer service from Telstra is getting so much worse now. If you’re checking reviews online, some even threatened to report Telstra to the Telco ombudsman.
      As a matter of fact, I have problem with my Telstra service for more than a month and they kind of delaying to give me the solution. They keep promising something but never solve my request.

      •  

        It took me 4 1/2 months to get a change of ownership completed for 2 other mobile services! I can appreciate "some" delays with the pandemic but that is beyond pathetic! In the end, I went into a company-owned store to get it done and they even managed to (profanity) it up. I still get a 10% discount under the Telstra Allumni program but I have just about had enough.

    •  

      I have been with Optus for the last 4 years and the OH has Amaysim (also Optus). Both of us have always had full coverage wherever we went. I would strongly recommend OP over TEL.

      A family member closed their 20 year Tel ADSL connection to switch to another provider. 5 months later, TEL is still sending them bills for the service that doesn't exist and is being provided by someone else. The customer service is just horrendous now.

      •  

        Horrendous is an understatement! It took me 42 minutes to cancel my Foxtel and that was after waiting at least 30 mins for the online chat to start. They didn’t even try and “save” me as a Foxtel from Telstra customer but still took 42 minutes!

    • +1 vote

      To answer your question on the Optus coverage, my experience is that Telstra is better in Melbourne. For example, when I was with Telstra, my phone signals work fine on the train route except for the CBD underground stations. After I moved to Optus, I noticed the mobile signal going down between Auburn and Richmond stations. I never noticed that problem with Telstra. It may be a good idea for you to try with only one connection first and then decide if it's worth moving.

      •  

        Yeah, I'm thinking of moving 1 initially onto pre-paid and if it is all good wait for the next deal.

    • +1 vote

      Really depends on where you live. In my area Optus has more coverage but I have both a Telstra (Boost Mobile) sim and Optus.
      If your phone can handle 2 sims, the Belong Mobile sims are normally discounted and you could put it on a low plan to get Telstra coverage when needed (example - buy a $40 starter pack for $15 - use a referral code when activating for an extra $20 credit = $60 credit total which will last you 6 months on the $10/month plan [unlimited calls/text but low data])

  •  

    Is this including phone plan? Or sim only plan?

  • +1 vote

    I was just chatting with Optus sales and they confirmed a few things
    1. The exisiting service has to be a mobile service only( mobile broadband, NBN etc doesn't count)
    2. If you port in two numbers to Optus you can get discount on the second mobile service
    3. If porting two numbers to Optus and if you choose one on Optus one plan, in order to get 50% discount, the second number should be on Optus Choice plans

    It hope it helps

  •  

    Does that mean I can get the already discounted Optus One (500GB) plan for $32.50?

    •  

      No that is what my 3 point is you can get Optus one on full price( currently down from $119 to $65), to get a 50% discount you have to choose Optus choice plans

      •  

        Ah I see. So this won't apply to Optus Data only SIM cards…

        But does my original service need to be an Optus Choice plan in order for the second one to receive the discount?

  •  

    So, I'm clueless and have two questions:

    1. My partner is with Optus ATM, can I port-in under her account as the second service/number?

    2. On the site, they are all non-contractual month-to-month 'plans' and I don't see any 12 month plans etc so I'm confused how this works? Like, I choose the $59 100GB month-to-month option and I get 50% off until/if I decide to move to something else or?

    •  

      See above comment, only seems to apply to the Optus Choice plans (IE not Optus One)

      •  

        The $59 100GB one I'm looking at is an Optus Choice plan fortunately :)

  • +1 vote

    Is mobile dongle considered as 2nd service?
    https://www.optus.com.au/prepaid/mobile-broadband-devices/hu...

  • -1 vote

    Not bad… if you can put up with the coverage.

  •  

    Wow Optus have a 500gb mobile sim plan with 5g? That's pretty appealing. $59 a month with this discount applied. Could I get a secondary SIM and use it for my home internet (I live in a 5G area)?

    • +1 vote

      Yeh it's amazing.

      I just ordered it, plus a $15 Small Data Sim (which it shares data with- ie 500GB+ accross two sim cards) for my 4G modem at home.

      Perfect setup for my folks (who use like 100GB max per month, yet have to pay for some unlimited NBN plan that drops out)

      •  

        Did you get the $15 plan first and then the $119 plan (discounted to $59)? I was just on the chat with Optus. The guy said mobile broadband plans are not part of the promo. :(

    •  

      How did you get 500gb plan for $59?

  • +1 vote

    I wasn't able to get anyone via online to give me 50% off new port in even I have an existing account with them…..

  •  

    They want 2 devices minimum. Might want to update description OP

  •  

    This might help current Optus customers. I called earlier today and got the following offer (we currently have two mobiles with Optus). For every new contract, they would give me a 25% discount on each plan for the full duration of the contract. So in essence, this is equivalent to a 50% discount on a second service/ plan. Considering….

  •  

    I don't have any services with Optus and only have 1 phone with Voda, is there anyway I can move over to Optus and get the deal? (im interested in phone +sim plan)? or would i need to get a sim plan to access the deal for the second number?

    •  

      You need two mobile services for this deal, first one at full price, the second half price.

  •  

    I've done this before. Just be careful that they may charge you a fee for porting out a number.

    This is the only link I found about the fee, not sure if it's still applicable now. https://yescrowd.optus.com.au/t5/Android/Porting-from-optus-....

    EDIT: It looks like if you convert it to prepaid first before porting out the number, you won't be charged a fee.

  •  

    Just spoke with Optus via their chat.
    My wife’s on Optus Sim Only, I asked if I ported my Telstra service over would I be eligible.
    Apparently if my wife’s plan was less that 1 month old we could have done it.
    Confusing promo

  •  

    The OH has the amaysim 100GB Data + Unlimited Talk & Text in Aus + 19 Countries for $30/28 Days which is still the unbeaten champion in my household.

    Nothing comes close to that. I have the Optus $55 My Promo Plus 12M SIM paying $31 for unlimited International Talk & Text locally and to 35 countries with 80GB of data. Hard to beat, I reckon.

  •  

    it's only for port in.