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[Refurb] Up to 35% off Dell XPS Laptops - XPS 13 7390 from $1109 Delivered @ Dell Outlet

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[Refurb] Up to 35% off Dell XPS Laptops - XPS 13 7390 from $1109 Delivered @ Dell Outlet
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Magicmagic on 15/02/2021 - 18:51 dell.com (6056 clicks)
Last edited 15/02/2021 - 21:49 by 1 other user

Was browsing the Dell Outlet and saw they had up to 35% discount on top on the normal Outlet price for XPS refurbished laptops.

The best deals look to be on the XPS13 range.

As of posting there are:
11 x 13.3 inch
31 x 14.4 inch
21 x 15.6 inch
2 x 17 inch

Cheapest is XPS 13 7390 from $1109. The same laptop is $1,385.99 on their website (RRP 1,898.99)
XPS 13 9310 LAPTOP from $1319. Priced $2,039.00 new on their website. (RRP 2,399.00)
XPS 13 9300 LAPTOP from $1439.00. Priced $1,999.02 new on their website (RRP 3,699.02)

Up to 35% extra discount on some Inspiron laptops too https://www.dell.com/en-au/outlet/shop/laptops-tablets/inspi…
Up to 30% extra discount on some Latitude laptops https://www.dell.com/en-au/outlet/work/shop/laptops-tablets/…

Computing 13.3inch Computer Dell Laptop

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closed Comments

  • Merlict on 15/02/2021 - 18:57
    +2

    Get in quick for one of the 16gb models imo, they're rare to see.

  • Jetilingo on 15/02/2021 - 19:14
    +1

    I bought a xps 9360 a few years back from the outlet and it was quality, like new quality, no sign of wear and its still going strong.

    • Mitch889 on 15/02/2021 - 19:58
      +1

      Yeah my experience with Dell refurbs has been very good as well.

    • boretentsu on 15/02/2021 - 20:12

      Bought one as refurb 6 years ago when Dell first designed the XPS in its current form. Can vouch it came without any sign of usage and is still going strong.

    • 1st-Amendment on 16/02/2021 - 11:44

      I bought a 9360 marked as 'damaged' from DFO but it was half of RRP so rolled the dice. Turns out that it was a brand new laptop with a hairline scratch about 4cm long on the bottom which you couldn't see unless you angled it into the right light. One of the best bargains ever.

  • Boomer85 on 15/02/2021 - 19:44
    +2

    I know xps has been one of the best made… But just feels over priced…

    • Merlict on 15/02/2021 - 19:55
      +8

      They're nicely made, great screens etc. You get what you pay for imo.

      • d14a028c2a3a2bc9 on 15/02/2021 - 21:00

        Rebought 9310 2-in-1 for 1550 after buying it new for ~2100 and returning it. I think ~1500 for top model 13" is what it is worth. This is coming from Thinkpad X1 user.

        • Pimpiticians 4 Life on 16/02/2021 - 02:46

          What are peoples thoughts on a cheaper model?

          Inspiron 14 - 7490 Laptop
          REFURBISHED
          $969.00 (was $1,489.00)
          Intel Core 10th Generation i7-10510U Processor (Quad Core, Up to 4.90GHz, 8MB Cache, 15W)
          Windows 10 Home
          512GB PCIe M.2 NVMe Class 35 Solid State Drive
          16GB 2133MHz LPDDR3 Memory
          14 inch FHD (1920 x 1080) Wide View Angle TrueLife 300-nits 100s RGB LED-Backlit Non-Touch Display
          NVIDIA GeForce MX250 2GB GDDR5

          • Zilch on 16/02/2021 - 04:29
            -1

            @Pimpiticians 4 Life: I wouldn't really consider a quad core at all in 2021 personally.

            • Pimpiticians 4 Life on 16/02/2021 - 19:57

              @Zilch: At under $1000 compromises/sacrifices have to be made.
              A lot of the deals at that price point have 220-250-nits or 8GB soldered ram scam etc
              Depends if you want to spend more or not.

              Do you see anything available around $1000 give or take you would recommend?

  • dickeemma on 15/02/2021 - 20:50

    Ha - discovered this just before it was poster. Pulled the trigger on the $1109 "as new" one even though just a 128GB disk. It is for my year 8 daughter and she wanted a good screen, which was impossible to get in this price category.

    Can't really fault Dells. Typed on my Dell Inspiron 15R which is still going strong (linux) .Got it waaay back for the Full HD screen. Now the only device in the house being able to play DVDs and mainly used for 3d printing related stuff.

    HP however….

  • saitken on 15/02/2021 - 20:51

    why the $20 difference on the same machines - is that due to condition?

  • megapixel on 15/02/2021 - 20:51
    +1

    Can we stack this with cashrewards or student discount? Sorry if dumb question.

    • Merlict on 15/02/2021 - 21:08
      +1

      Nah.

  • hash88 on 15/02/2021 - 21:13

    Does anyone know when the 15 inch Dell XPS is going to come out with Tiger lake H chips?

  • j1568 on 15/02/2021 - 21:36
    +3

    I have bad experience with dell refurbished as bought two latitude and both had issues. Their warranty service is good, but only managed to fix one as the other was just outside one year warranty. But even that one that was fixed started to have issues after 6 months of being fixed which is outside the warranty period. If you buy refurbished I would get one with 3 years warranty as one year is too risky.

    • frugalftw on 15/02/2021 - 21:54
      +1

      Is it even lawful for them to only provide a year of limited warranty? I’m pretty sure ACL has something to do with reasonable expectations of the life span of a product? I thought laptops are five years or so? Even Apple is giving more than a year now.

      • Merlict on 15/02/2021 - 22:38
        +1

        I thought laptops are five years or so?

        Lol! Thanks for the laugh. No, you do not get a 5 year warranty on a refurb laptop

        • frugalftw on 16/02/2021 - 06:54

          It’s not about what the manufacturer is willing to cover, it’s what ACL believes to be ‘reasonable’. If you are to depreciate a laptop over 5 year period for tax purposes, that’s clear to me a reasonable life expectancy is 5 years. Unless they had stated refurb is considered lesser quality than brand new somewhere, it’s immaterial.

          I had gone back to Apple to service my 2016 MacBook in 2020 due to a time machine failure, they just fixed it for me the next day. I didn’t have to mention ACL.

          • Shiq1 on 16/02/2021 - 07:02
            +1

            @frugalftw: Not tax advice but I’m pretty sure it’s 2 -3 year depreciation

            Besides the product is marked refurbished, they would never apply new warranty on it and you know this going in.

            I noticed recently jobs been giving out pamphlets on reasonable life expectancy on most goods and dependant on price, new warranty is a reasonable 2-3 years

            • frugalftw on 16/02/2021 - 14:13

              @Shiq1: You are right, I didn’t realise they changed it in 2016. That’s mind blowing. Laptops have a shorter life than phones.

      • Xbug on 15/02/2021 - 23:15
        +5

        I had issues with a refurb xps 13 at about two years after I purchased from the outlet. Was told no warranty but after mentioning acl and tweeting them videos of my issue I was able to get a full repair free of charge. Issue was that the screen glitched out and then completely stopped working but I argued it was definitely a major fault and a laptop for nearly 2k should be expected to last more than two years they fixed it.

    • entropysbane on 16/02/2021 - 14:33

      Yeah the key word there is “latitude”. We have had an endless procession of motherboard issues with latitudes at work. These XPS should be much better than latitudes though.

  • trektrash on 15/02/2021 - 21:52

    Lol, you just may be buying the dud xps13 I sent back for a full refund a few months back. Worst computer I ever owned.
    Hot ‘n hopeless. Do your research people!

    • megapixel on 15/02/2021 - 22:14
      +2

      Can you explain what's wrong with it?

      • Associatedcwongtech @ Dell on 16/02/2021 - 00:08
        +3

        Nope, but it looks like he purchased via the online site

        One of my friends bought a top spec Dell XPS 13 (2020) at launch and only told me of heating problems after a few months.

        I did a clean install and updated drivers (incl BIOS) and they thought I worked magic.

        I swear I just uninstalled Norton.. but they said it doesn't overheat anymore (probably BIOS updates?)

        Disclosure: I work for Dell EMC not Dell, and definitely am not an official Dell store rep, so I can't help anyone in an official capacity either (sort of like working for Big W but commenting on Woolworths posts..)

  • mauricem on 15/02/2021 - 22:05

    Do any of the refurbs have 3yr warranty? All the 13s seemed to be 1 yr.
    I bought a refurb XPS13 a few years ago and screen cracked despite never being dropped just from normal use. They wouldn't cover it despite lots of reviews highlighting this issue.

    Another refurb LCD screen failed just out of 12 mnth warranty and they wouldnt cover.

    I think as refurbs they are exempt from ACL protection past 12 months but not too sure.

    • Magicmagic on 15/02/2021 - 22:12
      +1

      Extra warranty can be purchased after you click Add to Cart, it then loads a 'Warranty, Electronics & Accessories' screen

      Looks to be either 1 year or 3 year options

      1Yr Ltd Hardware Warranty, InHome Service after Remote Diagnosis Included in price
      1Yr Premium Support Plus: Next Business Day Onsite Service including Accidental Damage Support +$243.57
      3Yr Ltd Hardware Warranty, InHome Service after Remote Diagnosis +$307.11
      3Yr Premium Support: Next Business Day Onsite Service +$465.96
      3Yr Premium Support Plus: Next Business Day Onsite Service including Accidental Damage Support +$826.02

      • megapixel on 15/02/2021 - 22:15

        Can we buy extra warranty after purchase? I just placed an order though.

        • Magicmagic on 15/02/2021 - 22:17
          +1

          maybe message dell chat when they open tomorrow.

          which warranty would you get? do you think it is worth it?

          • megapixel on 15/02/2021 - 22:20

            @Magicmagic: Thanks mate, not sure though, maybe this: 3Yr Ltd Hardware Warranty, InHome Service after Remote Diagnosis +$307.11
            I'm just a bit concerned after reading comments of faulty refurbished devices after 1-year warranty.

        • 1st-Amendment on 16/02/2021 - 11:55
          +1

          Yes, I've bought a few DFO laptops and if you call them and ask for an extended warranty they'll happily take your money.

    • Skids andy on 15/02/2021 - 22:31

      Had the same issue.

      Bought a refurb as a backup Laptop for work.

      Turned it on set it up for use. Turned it on 8 months later and the screen doesn't work anymore ( was kept in the original dell box for that time).

      Won't be going dell again.

      Lenovo in my experience is better.

      • Associatedcwongtech @ Dell on 15/02/2021 - 23:59

        Turned it on set it up for use. Turned it on 8 months later and the screen doesn't work anymore ( was kept in the original dell box for that time).

        Then it should have been within the 12 months of warranty period, right?

        Go raise a service request with the Dell customer support team and get it fixed, that's what warranty is for? You're well within your rights to exercise warranty for a fault of the item

        Most Dell lines (at least not the dirt cheap lines), will have onsite warranty, so the tech comes to you after remote diagnosis.

        Disclosure: I work for Dell EMC not Dell, and definitely am not an official Dell store rep, so I can't help anyone in an official capacity either (sort of like working for Big W but commenting on Woolworths posts..)

      • Pimpiticians 4 Life on 16/02/2021 - 02:37

        "Certified refurbished products are previously open/used products. These products are submitted to a rigorous refurbishing process to achieve the highest quality and performance standards. Refurbished products may have some observable cosmetic imperfections that do not affect the performance" (dell outlet store)

        If their refurbishing process or the laptop is at fault you are still covered under consumer law.

        What year was the laptop first released in Australia?

      • Sammyboy on 16/02/2021 - 10:54

        Maybe just don't buy refurbs again. Strong comment to make on Dell based on a refurb. Dell quality is fine these days esp the XPS and G series. We have the last years G3 and the current XPS. Quality is top notch. No issues. Have XPS desktop and no issue after 4 years. I learnt my lesson buying refurbs from Sony, Panasonic etc. And never ever buy a refurb from Grays auctions. They are a nightmare to deal with. Really the only thing besides new I will buy is damaged boxes listings from Sony. The product has always arrived brand new and box in new condition.

    • Associatedcwongtech @ Dell on 16/02/2021 - 00:02

      Do any of the refurbs have 3yr warranty? All the 13s seemed to be 1 yr.

      XPS line normally comes with 1 year warranty unless you buy an extension (regardless of if it's a new XPS 13 as well), because it is consumer line.
      Normally near the 11 month mark they start sending you an email asking you if you want to do a warranty extension of sorts (I have no clue about the costs)

      Latitude series used to come with 1 year warranty, now it it's 3 years NBD onsite warranty via the Dell Outlet (you can downgrade this for some models to save -$135~$165 to 3 years basic onsite warranty after remote diagnosis, this option is new.

      If you buy a new Latitude from the dell website (non-outlet), the default is 1 year.

      I've exercised warranty on perhaps 3-4 laptops upon arrival (well I did help buy 20~ for friends and family) and got some minor issues fixed up.

      Disclosure: I work for Dell EMC not Dell, and definitely am not an official Dell store rep, so I can't help anyone in an official capacity either (sort of like working for Big W but commenting on Woolworths posts..)

    • Richardc on 16/02/2021 - 00:17

      Some Latitude have 3yr.

  • j0hnd0e on 15/02/2021 - 22:22

    The xps 15s (9500) are still expensive.

  • zilver on 15/02/2021 - 23:32

    I love beyond words my XPS 9550 (32gb stacked unit)

  • Pimpiticians 4 Life on 16/02/2021 - 02:24
    +1

    If 5 years is the reasonable expectation of life for a good quality brand new laptop a 'refurbished laptop' might only be 2 or 3 or 4 years total. ACL is big on 'reasonable' so check when the laptop was released -
    eg. If the refurbished laptop was released in Jan 2019 add 5 years from this date.

    "Certified refurbished products are previously open/used products. These products are submitted to a rigorous refurbishing process to achieve the highest quality and performance standards. Refurbished products may have some observable cosmetic imperfections that do not affect the performance. All Refurbished products include a standard 1 Year Limited Warranty" (Dell outlet site)

    "5. Your statutory rights
    All products supplied by Dell to consumers are covered by statutory consumer rights that cannot be excluded. These rights are in addition to your rights provided under Dell's own terms and conditions and associated Smart Selection warranty provisions. Dell customers are entitled to a remedy if products do not comply with the statutory consumer rights.
    If you believe your Dell products do not comply with your statutory consumer rights, please contact our Technical Support Team.
    For further information on your statutory consumer rights, please click here" (Dell website)

    • Pimpiticians 4 Life on 16/02/2021 - 02:25
      +1

      https://www.dell.com/learn/au/en/aucorp1/terms-conditions/ab…

      When you buy a product from Dell as a consumer, as well as the rights you have under Dell's terms and conditions (or 'express warranty'), you also have rights under law which cannot be denied to you by Dell. Dell customers are entitled to a remedy if products do not comply with these legal rights.

      Prior to 1 January 2011, your legal rights are called 'implied rights', and they are:

      Quality - goods supplied by Dell must be of merchantable quality. That is, they must meet a level of quality and performance that would be reasonable to expect, given their price and description. For example, you might expect that a Dell laptop computer would have a higher level of quality and performance and last longer than a lower priced printer;
Description - goods supplied by Dell must match any description provided by Dell, for example on our website;
Sample - goods supplied by Dell must match any sample shown to you, for instance by a Dell salesperson who shows you the features of a particular laptop;
Purpose - goods and services supplied to you by Dell must be fit for any purpose for which these types of goods or services are usually purchased, or any purpose you have made known to Dell. For example, if you have made it known when purchasing a Dell laptop that you would like it to play DVDs, the laptop we supply you should include a DVD drive;
Due care and skill - services provided to you by Dell (such as repair services) must be provided with due care and skill. . For example, if you have paid Dell to repair your laptop's DVD drive, in the process the repairer should not fail to provide services with due care and skill and so cause other damage to the laptop;
Title - a consumer who purchases a product from Dell must receive clear title to the product. For example, the product cannot have already been sold to someone else.

      On 1 January 2011, the Australian Consumer Law comes into operation. As of 1 January 2011, our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

      The guarantees are similar to implied rights, except:

      Quality - the implied warranty of merchantable quality is replaced with a consumer guarantee of acceptable quality. The test for acceptable quality is whether a reasonable consumer, fully aware of the state and condition of the goods, would find them:• safe, durable and free from defects;
• acceptable in appearance and finish; and
• fit for all the purposes for which goods of that kind are commonly supplied.
Express warranties - Dell will be legally required to comply with the express warranty that is set out in its terms and conditions;
Reasonable time - repair services provided by Dell must be provided within a reasonable time.

      For further information on consumer rights visit www.consumerlaw.gov.au and www.accc.gov.au/consumerguarantees.

      • megapixel on 16/02/2021 - 12:05

        So outlets are still covered 5 years after the released day of the model? What if we only bought 1-year warranty? I'm not smart when it comes to law so please enlighten me a bit here.

  • flex350 on 16/02/2021 - 08:37
    +1

    Hi Guys, I know it is in a slightly different field But considering XPS 13 - 9310 (FHD+) vs Yoga Slim 7i 13". Yoga slightly cheaper however has 3 years onsite warranty. Dell superior?

    • Heaps for Cheaps on 16/02/2021 - 09:51

      The warranty is the big thing. Nothing is cheap to fix, so good luck with one year or the fight with Dell about warranties.

  • hopper on 16/02/2021 - 11:11

    why does it say MIC: No
    does this mean i cannot use for video calls without headset?

    • Associatedcwongtech @ Dell on 16/02/2021 - 16:22
      +1

      It depends on the product.
      There are definitely some Latitudes that have bluetooth permanently disabled by the BIOS on startup due to the configuration of that particular unit for a customer who wanted all BT devices permanently disabled for security reasons.

      Might be the same for whatever unit you're looking at?

      Or perhaps you're looking at a desktop XPS?

      Disclosure: I work for Dell EMC not Dell, and definitely am not an official Dell store rep, so I can't help anyone in an official capacity either (sort of like working for Big W but commenting on Woolworths posts..)

    • Laurence Sullivan on 16/02/2021 - 18:48

      I just chatted to Outlet support, who checked, and told me the one I wanted DID have a mic, and not to trust what is written on the website. So, maybe do that before you order???

      • Associatedcwongtech @ Dell on 16/02/2021 - 19:33

        I just chatted to Outlet support, who checked, and told me the one I wanted DID have a mic, and not to trust what is written on the website. So, maybe do that before you order???

        Different orders have different configurations

        The full details of the configuration are listed in the Proforma Invoice (it's the draft one they send you for checking before confirming the order)

        Disclosure: I work for Dell EMC not Dell, and definitely am not an official Dell store rep, so I can't help anyone in an official capacity either (sort of like working for Big W but commenting on Woolworths posts..)

  • K1ngJony on 16/02/2021 - 11:37
    +3

    Thanks OP. Been looking for an XPS recently. I snatched one up because these are some decent deals.

  • diazepam on 28/02/2021 - 11:31

    Was thinking about it for too long :(
    Now I've missed out (realised I didn't post this comment a few days ago!)

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