This was posted 3 years 1 month ago, and might be an out-dated deal.

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6 Month Free Speed Upgrade to 250/25 & 1000/50 for Existing FTTP & Selected HFC 50/20 & 100/20 nbn Customers @ Optus

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6 Month Free Speed Upgrade to 250/25 & 1000/50 for Existing FTTP & Selected HFC 50/20 & 100/20 nbn Customers @ Optus
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Cscroft on 19/03/2021 - 18:20 optus.com.au (2261 clicks)
Last edited 20/03/2021 - 00:20 by 2 other users

Hi all,

Optus seem to be following other RSPs in offering complimentary speed upgrades for 6 months for those on 50/20 or 100/20. I’m currently on the 50/20 speed speed pack & just received an email informing me that I will be upgraded to the Superfast speed pack (215Mbps Typical Busy Period Download Speed) for the six month period which isn’t bad although I’m not sure what to do with extra speed.. maybe download some linux ISOs ¯_(ツ)_/¯

The Speed Upgrade will appear on your bill as either ‘NBN Speed Pack Home Superfast’ or ‘NBN Speed Pack Home Ultrafast’, with a corresponding credit so you won't be charged extra for it.

NBN Speed Pack Home Superfast = up to 250/25.

NBN Speed Pack Home Ultrafast = up to 1000/50.

Here’s a link to Optus is web page outlining the deal.

https://www.optus.com.au/support/broadband-nbn/nbn-speed-upg…

Cheers

Internet Broadband nbn

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closed Comments

  • Ameowzon on 19/03/2021 - 18:26
    +2

    "Optus will apply the Speed Upgrade automatically and eligible customers will be notified within 5 working days from application."

    …which means you don't have to do anything to get it for free.

    • furythree on 09/04/2021 - 02:33

      what if ur on the 100/40 like me

      sol i guess

  • [Deactivated] on 19/03/2021 - 18:32

    Speed Upgrade Offer: Terms and Conditions

    During the period 1/3/2021 and 31/07/21, Optus is providing existing eligible Optus FTTP and selected HFC NBN customers who are currently on an nbn 50/20 or nbn 100/20 plan or speed pack with an upgrade to a higher speed pack, either Home Superfast (215Mbps^) or Home Ultrafast (250Mbps^), at no additional cost for 6 months each (Speed Upgrade).

  • Kaotic on 19/03/2021 - 18:32
    +7

    Forever waiting for Telstra

    • MoleManMike on 19/03/2021 - 19:02
      +2

      Was about to go and see if Telstra was doing the same thing, but realised the chances of that happening are almost nothing.

    • Gandalf the Thrifty on 19/03/2021 - 19:09
      +2

      Instead of increasing speed, Telstra are dropping uploads 40 to 20 and forcing existing customers into new more expensive plans.

      • dazzawul on 20/03/2021 - 14:35
        +2

        As much as I love shitting on Telstra, this one is entirely on NBN.

        They dicked around with and increased AVC costs (the wholesale pricing they present to RSPs), their options were eat the cost increase and give the customers the same speeds (Lol), automatically charge them more and get roasted, or not increase the cost to end customers and drop them to a slower speed tier.

        Hard to guess what most RSPs have done.

        The reason for this? NBN wants people using less upload because HFC is (profanity) garbage and shouldn't have been reused.

    • No Username on 19/03/2021 - 19:13

      Isn't Telstra already doing this? Not sure about FTTP but one of my clients had their shop NBN upgraded to 250Mbps +. Use to be 50/20. They're on FTTN.

      • Twix on 19/03/2021 - 19:28

        Telstra offer 250/25 and 1000/50 but not a free offer like this one. FTTN can't do 250/25 and the maximum NBN allow on FTTN is around 110/40.

        • No Username on 19/03/2021 - 20:13

          I don't know. I know I set them up with this plan https://www.telstra.com.au/small-business/internet/nbn. The last time I ran a speed test I was able to get 8 Ping | 180Mbps | 20 or 40 Mbps upload can't remember. Download could probably be 200 Mbps but I have IPS enabled and AD blockers. They are however eligible to upgrade to FTTP for free but NBN Websites still show the business as having FTTN. Either this is some experiment done by NBN or Telstra's modem is also using the 4G Backup as a tagging connection.

          • Twix on 19/03/2021 - 21:40

            @No Username: It would have to be FTTP or 4G failover.

            Business NBN is run off a new fibre than normal FTTP and the monthly plan costs are much higher.

      • harryozz on 24/03/2021 - 00:14

        i am with telstra and i did a speedtest today and noticed alot higher speed getting around 270mbps download and 22mbps upload. i am usually on 110mbps down and 18mbps up. Rang up telstra and they said i got a free temp upgrade to superfast plan for 6 months

  • Homr on 19/03/2021 - 19:04

    1000/50 will be godlike in Australia. Will that speed be consistent, that's 10x faster than 100/20

    • UrbanLegend on 19/03/2021 - 19:05
      +11

      Not with that measly upload speed it won't.

    • Joshminey on 19/03/2021 - 19:05

      Are you HFC or FTTP?

      • Homr on 19/03/2021 - 19:10

        FTTP, I live in an apartment block

        • Twix on 19/03/2021 - 19:12
          -1

          You can get FTTP 1000/50. Godlike status unlocked.

        • Joshminey on 19/03/2021 - 19:34
          +1

          I suspect you would be getting 900 down 24/7 depends on the cvc management at the poi on Optus’ behalf

    • MrFrugalSpend on 19/03/2021 - 22:20

      @Homr: "1000/50 […] that's 10x faster than 100/20"

      slow down with that mathematics there Isaac Newton!! - 1000mbps is 10x faster than 100mbps?!
      … glad you told us, saved me reaching for my calculator! :-p

  • mko75 on 19/03/2021 - 19:08
    +6

    Not Optus' fault, but it sounds like anyone who won the NBN lottery now get an added bonus whilst the rest of us struggling on FTTN aren't going anywhere soon.

    • Twix on 19/03/2021 - 19:23
      +1

      FTTN will be upgraded to FTTP in the following locations and more.

      Campbelltown, Elderslie, Narellan, Maitland, Singleton, Tarro, New Lambton, Bathurst, Orange, Belmont North, Charlestown, Toronto, Carramar, Castle Hill, Holsworthy, Liverpool and Wetherill Park NSW.

      Deer Park, Sydenham, Berwick South, Cranbourne, Lyndhurst and Narre Warren VIC.

      Albany Creek, Ashgrove, Bald Hills, Ferny Hills, Robina, Burleigh Heads, Townsville, Acacia Ridge, Browns Plains, Eight Mile Plains and Oxenford QLD.

      Elizabeth, Gepps Cross, Salisbury, Golden Grove and Osborne SA.

      Girrawheen, Kingsley, Wanneroo, Canning Vale, Jandakot South, Cannington and Double View WA.

      • [Deactivated] on 19/03/2021 - 19:37
        +4

        So many bogan suburbs of WA.. and then Doubleview.

        • Twix on 19/03/2021 - 20:14
          +1

          As long as FTTN goes bye bye I don't mind boganville 🤣

      • fuzor on 19/03/2021 - 22:07
        -3

        This is just rubbish. What a waste of taxpayer money. Why upgrade to FTTP when they built FTTN in the first place. Not even 10 years since NBN is built and now its obsolete. I would just keep it as FTTN.

        • Twix on 19/03/2021 - 22:44
          +4

          Installing FTTN was a waste of money in the first place and FTTN was obsolete the day it went into the ground in 2015. Constant dropouts and under 100Mbps ain't going to cut it on FTTN for some users over the next 3 years.

          It also keeps techs employed.

      • Cousin IT on 20/03/2021 - 02:50

        When though? It's taken them long enough to actually sort out the FTTN connections and now they're saying they're updating?

        Don't get me wrong, I would have loved it if we were all on FTTP! They way it should have been done all along, and all for updating it! I just can't get my head around all the waste! They claim that the rollout has finished but there appear to be plenty of places that can't actually get it working, that's on top of their "known difficult premises".

        For example, I helped someone last week get on to the NBN, their address came up as available, they had been waiting for for 3 months before a tech managed to figure out what was wrong. Apparently someone jumpered the wrong cable? 5 tech visits and they couldn't figure it out 🤦🏽‍♂️. They're on FTTN.

        • botchie on 20/03/2021 - 08:46

          What's is there not to understand ?
          Ppl had a clear choice going into election, vote libs and you get old copper NBN, vote labour and you get fttn , ppl decided and we are where we are due to their choice

        • Twix on 20/03/2021 - 22:03
          +1

          FTTP upgrades are taking place between 2021-23.

          Speaking about waste NBN has purchased 55,911km of copper that is enough to wrap around Australia twice. Some FTTN copper cabling is a big rats nest.

    • Homr on 19/03/2021 - 20:08
      +1

      my parents home won the FTTN lotto. They get 100/20 speeds meaning the node is very close by

    • MrFrugalSpend on 19/03/2021 - 22:24

      here here mko75 - due to long distance from the node, i can't get over 25mbps and pay almost no less than 50mbps… - why not up it even more for free on the taxpayer funded fibre only and give them 100mbps for about the same price as my 25…! ffs

  • cheaptech20 on 19/03/2021 - 19:14
    +1

    I got a similar deal on TPG - maybe OP can add it.

    Usually on 50/20 but got upgraded to 250/25 for free for 6mths. It's been great and actually operating above the advertised speed. Was about to leave (18mths were up) but this kept me on!

    Service Message: From XX/02/2021, we are changing your internet plan to the nbn Home Superfast plan for 6 months. This plan offers faster potential speeds but your monthly access fee will not change. We have sent you an email containing more details, or you can call us on 13 14 23.

  • BlitzR on 19/03/2021 - 19:44
    +1

    I've been with optus since the cable days. But haven't received any speed upgrade offer, even though I'm FTTP.

    • BaarOzGain on 19/03/2021 - 19:47

      I’m on FTTP and have been with optus for a while but haven’t received this offer. I am on a month to month plan though

      • BlitzR on 19/03/2021 - 20:56
        +2

        it may be because im on a sort of grandfather plan where i only pay $75/mth for 100/40 nbn with unlimited home phone as well as the fetch full entertainmain pack including optus sports.

        • BaarOzGain on 19/03/2021 - 22:25

          Wow , I thought I have a good deal, mine in $80/mth 50/20 unlimited fetch mighty and one pack only and optus sport, good but not as good as yours

          • hmac on 19/03/2021 - 22:51
            +1

            @BaarOzGain: I am on a grandfathered plan too, $80 for 50/20 with fetchy might and 1 channel pack

            I messaged them on live chat, they removed the boost from 25 to 50, and now i am on ultrafast

            • BargainHuntahh on 19/03/2021 - 23:46

              @hmac: Mate just curious what do you mean they removed the boost from 25 to 50?

              • hmac on 19/03/2021 - 23:49

                @BargainHuntahh: I am on a pretty old plan, Originally the plan I was on was NBN 25, and there was an offer where all NBN 25 customers got a free upgrade to NBN50.

                To get me onto the 6 months free superfast, they removed the upgrade for like 5 minutes, and then the order went through to ultrafast

                • Cousin IT on 20/03/2021 - 02:55
                  +1

                  @hmac: Doesn't that mean that in 6 months time when this offer finishes that you'll go back to NBN25 instead of NBN50?

                  • SweetBen on 20/03/2021 - 15:19

                    @Cousin IT: Yes, that's on point, if the promotion over, most likely mate going to get 25 instead of 50.

            • furythree on 09/04/2021 - 02:35

              @hmac: im on grandfathered plan and i pre emptively complained and got $60/m nbn 100/40

              • hmac on 10/04/2021 - 10:39

                @furythree: what did you say to get the discount?

                • furythree on 10/04/2021 - 14:11

                  @hmac: i just spoke to retention. they straight up offered it to me lol

          • SweetBen on 20/03/2021 - 15:28
            +1

            @BaarOzGain: I'm with the same base plan like yours, $80, fetch mighty with one pack, Optus sport. Also have a $20 speed pack 4 which brings my speed to 100/40. Just live chatted with Optus and the customer service team said the new promotion is for the new customers who contracted 36 months. But since I'm a loyal customer and also my current technology is the same as the promotion, which is FTTP, most likely I can get the 6 months' free upgrade to ultrafast, beyond that, they also give me $10/month discount on my plan during the 6 month's upgrade, sounds good for me. LOL

          • BlitzR on 20/03/2021 - 15:37
            +1

            @BaarOzGain: Managed to get this deal by contacting them and threatening to leave optus because I'd been a loyal customer since cable was available in my area, yet I hadn't been offered any discounts. So they gave me that $75/mth deal and also sent me a fetch mighty box also.

            • SweetBen on 20/03/2021 - 15:40

              @BlitzR: Haha, should follow your lead and do the same thing, but I'm not that loyal to you in terms of years being an Optus customer, I started internet with them only 5 years ago, but I also have 2 mobile phone numbers with them as well as the ultimate pack of Fetch.

        • cheaponos on 19/03/2021 - 22:36

          Wowsers. I was on that kind of grandfathered cable plan but they refused to keep the discounts going when I switched to nbn HFC. Can you PM me any details so I can hit them up?

          • BlitzR on 10/04/2021 - 15:15

            @cheaponos: The only thing that I really did was ring them up to asked if they could do a better price on my package, since I noticed that there were other providers offering the same service but at a cheaper price. The initial consultant told.me that they couldn't do any deals, so I asked to be connected to the cancellations department. I got connected to the retentions team and give this deal for 12mths. the price has stuck for well over 16mths now.

    • Twix on 19/03/2021 - 20:12
      +1

      The rollout maybe staggered over the coming days. What router are you using?

  • mhaqs on 19/03/2021 - 19:49

    I haven't followed up with the previous Superloop thread on the same upgrade, but why aren't FTTC customers included in this?

    • great-price on 19/03/2021 - 20:08

      Not sure. Superloop also offered nothing for existing 50/20 customers (like me).

    • Twix on 19/03/2021 - 20:11

      Half of the FTTC DPUs need to be upgraded. NBN are talking to ISPs about increasing the FTTC speed.

    • PainToad on 19/03/2021 - 20:21

      why aren't FTTC customers included in this?

      FTTC currently get those speeds, free or for a fee.

      • Twix on 19/03/2021 - 21:20
        +1

        Nah for now the maximum NBN allow on FTTC is around 110/40.

      • PainToad on 19/03/2021 - 22:15
        +1

        Oops, meant to say doesn’t get those speeds. Time for Zzzzz

  • Ghosteye on 19/03/2021 - 19:51
    +1

    Hmmm, on optus 50/20 HFC but didn't get it. Any ideas?

    • pjetson on 19/03/2021 - 20:01
      +1

      It's available to "selected" HFC customers only, apparently.

    • DogGunn on 19/03/2021 - 20:01

      If you put your address into here:
      https://www.aussiebroadband.com.au/nbn-poi/

      What does it say for "TC-4 High Speed Tier Availability"?

      • Ghosteye on 19/03/2021 - 20:05

        it says 250mbps

        • DogGunn on 19/03/2021 - 20:08
          +1

          Hopefully you'll then be upgraded in time.

          These things take time to process through.

          • Ghosteye on 19/03/2021 - 20:15

            @DogGunn: Hopefully, didn't get an email either so might just wait it out and see if it happens over the next week or so.

        • Twix on 19/03/2021 - 20:09

          The rollout maybe staggered over the coming days. What router are you using?

      • celery juice on 19/03/2021 - 21:07

        Apparently my next door neighbour has access to 1 Gbps, but I don't. Not sure what the story is there

        • Twix on 19/03/2021 - 21:23
          +1

          All of FTTP has access to 1Gbps. HFC 1Gbps rollout is staggered throughout the year.

    • seamer on 19/03/2021 - 21:36

      Same for me - Optus 50/20 HFC (speed pack 3). No email or messages regarding a free upgrade

    • benjoon on 20/03/2021 - 06:57

      I msged them. They said this is for new plans only. If I want this plan I have to get a new Optus modem. 36 months for the modem to be free. Or pay $240

  • AndyC1 on 19/03/2021 - 19:56
    +1

    I have not seen anything on the Optus crappy yescrowd support site.

  • Bisah1342 on 19/03/2021 - 20:01

    No OptiComm?

    • Twix on 19/03/2021 - 20:08
      +2

      NBN only.

    • PainToad on 19/03/2021 - 20:22

      Is Optus even a Opticomm RSP?

      • Twix on 19/03/2021 - 21:21

        Optus don't service Opticomm.

        • PainToad on 19/03/2021 - 22:15

          As I thought. So don’t really get get his question.

          • Twix on 19/03/2021 - 22:22

            @PainToad: Trying to get a discount on Opticomm.

  • Boomer85 on 19/03/2021 - 20:25

    Do I need to apply for it ?

    • Twix on 19/03/2021 - 21:22

      Nope.

  • Dealseeker21 on 19/03/2021 - 20:38
    +3

    I'm on 100/40 so don't get the offer

    Thanks Floptus

    • GerrardLFC on 19/03/2021 - 21:00
      +2

      So because we have 100/40 we miss out :(

      • Zippy7 on 19/03/2021 - 21:05
        +1

        Same here. Upgraded to 100/40 in April last year.
        Not targeted :(
        Might have to look out for a better deal.

      • Cousin IT on 20/03/2021 - 02:59
        +1

        I believe this is the NBN promoting the higher speeds in with the hope that people like it so much, that they decide to stay on it after the 6 months. Optus aren't the only RSP doing it. The ones that are have the exact same deal.

    • fonsii on 05/04/2021 - 12:10

      and any other deals is a downgrade to 20 upload speed. fml

  • jords175 on 19/03/2021 - 21:11

    Arggghhhh. Been with Optus for 14 years. On 100/40 HFC. So I guess I’m not eligible? I just checked my address and I’m capable of getting 1gbps down too. Hectic.

    I might give them a call on the weekend and Karen out.

    • hmac on 19/03/2021 - 22:49

      try live chat, worked like a charm for me

  • Manny Calavera on 19/03/2021 - 21:26

    Nothing for FTTC? Pricks.

    • Twix on 19/03/2021 - 21:44
      +1

      Not for this offer.

  • [Deactivated] on 19/03/2021 - 21:38

    Is this done auto? or do we have to phone optus??

    They should just do it auto, its easier, who does not want faster speeds for the same price?

    • Twix on 19/03/2021 - 21:43

      It's auto.

    • Cscroft on 19/03/2021 - 21:46

      It was automatic, Seems to have coincided when my usage reset for the month.

    • hmac on 19/03/2021 - 22:49

      was not auto for me, i sent them a message on live chat and they applied it for me

  • Associatedsingingwolf @ Optus Accessories on 19/03/2021 - 22:10
    +1

    I bet they are doing this to improve their accc average speed. If they don't do it they risk someone beating them. They have been number 1 for a couple of years now…

  • El Grande on 19/03/2021 - 22:13

    I'm on 100/40 on a legacy plan ($140 My entertainment Plus). Still on the old speed. No Upgrade.

  • hmac on 19/03/2021 - 22:48
    +1

    I had to send them a message on live chat to get it applied. Very quick and easy process.

    I am on ultrafast now, 650mbps ish

    • BargainHuntahh on 19/03/2021 - 23:50

      What speed plan were you on before being upgraded to Ultrafast? Also how long before speed upgrade took effect from the point you got the confirmation of the upgrade?

      Its just that I have had my plan upgrade too via chat and they said it will take a few hours to take effect..been 2-3 hours alreaxy and no difference in speed yet.

      • hmac on 19/03/2021 - 23:52

        I was on NBN50/20. They told me it would take 45 minutes, it took about 15 for me, it also rebooted my NTD automatically

        • BargainHuntahh on 19/03/2021 - 23:54

          Good on you bro! Im on NBN 50/20 as well but my upgrade which is in process as we speak is only for 250 down not the Ultra 1000 down which you got..

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