[Price Error] Seagate FireCuda Gaming Hub 16TB 3.5" Desktop Hard Drive $359 + Delivery ($0 to Select Areas / C&C) @ JB Hi-Fi

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Mod Note: Price Error Email from JB Hi-Fi. Orders has been cancelled and refunded.


This works out to $22.5/TB, surely that's some insane record low for drive prices, even if it is something whack like an 2x8tb inside.

Tried looking for what drives are inside it couldn't find it, anyone got an idea?

$30 Cashback with Zip pay

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Comments

    • +6

      You won't have this problem.

    • +1

      I nabbed one even if I don't know what to do with it

      You're right about that. You needed to have grabbed 2. Imagine losing 16TB without a backup!

      • We'll I have 2 18TBs and generally don't go for smaller drives so I just bought this on impulse only

      • 2 is 1 and 1 is none. :o

  • +1

    ⛵⛵⛵

  • Damn missed the party.

    • Didn't miss anything, pricing error on backorder will mean they will hold the money

  • +2

    Would be great for JB to honour it just to lift the morale of the country during these trying times, right? Right…

    • +10

      Pretty sure if you can afford a gaming drive that your morale and job must still be ok.

      Wouldn't it be better if OB'ners would donate some of their OB savings to those in need.

    • +10

      yeah its been really trying. Everyone having issues trying their best to give out $750 for a console or $1000 for a graphics card… these are the clear signs of tough times where we are having such troubles giving away money

  • Absolutely insane value! So sad that I missed it.

    • +2

      Lol there are many things I regret but not putting in an order for this isn't one of them.

    • +2

      Only thing you missed is the headache of purchase/refund.

      • And have your money/credit stuck until then.

  • Fk i missed it🤦🏽‍♂️

  • Good Luck all,.. great deal if happens for yas 👍😁

  • Oops! We can't find the page you're looking for.

  • +2

    Literally been looking at drives for two weeks and bought one 6 hours ago. Can't believe I missed this on the off chance that they actually honour it, but JB have always cancelled and refunded me when they F up. Good luck to those who ordered one.

    • What did you buy? I'm in the market for storage myself

      • Not the cheapest ever for obvious reasons but this 10TB for shucking. That price includes GST so it's around $28 per TB and they are either Barracuda Pros or Ironwolfs inside.

        • $33.40 per TB
          $315.33 + $19 shipping / 10TB

          • @Jessie Ryder: $286 + 10% GST and free shipping with Prime.

            • @Freezies: Who doesn't include GST when talking about prices….

              • -2

                @Jessie Ryder: The very first thing I said was "That price includes GST" when responding to the guy who posted to ask me what I bought.
                Why do you feel the need to keep responding to a post that has nothing to do with you and was already answered? Keep your 2 cents and put it towards a book on etiquette…

  • +2

    I don't want to read any emails for the next two days 😰

  • They've pulled the page.
    I presume somebody is getting a swift kick up the behind and everyone who ordered it to get refunded lol

    • +3

      To be fair, they've done that on a lot of deals that have expired.

    • Will be interesting cos I used discounted gift cards.

      • +2

        Worst method to be refunded to

        They could just process it as store credit

  • +1

    Anyone get any emails yet?

    • +7

      Nope that gives me hope lol

      • +2

        To be honest I am a little surprised - I figured we would have had an email by now. shrug Happy to chew some popcorn and watch it all unfurl.
        If we haven't heard anything by close of business Friday I will start to get excited.

        • Same…

    • Nup

  • +4

    I used the Paypal pay in four for my order, so while I wait, I'm only down $90 - I'm happy either way it goes haha

    • +2

      Same here… :)

  • I'm beginning to think JB are going to keep the payments til mid October and cancel the orders then.

    • +2

      I don't think they will do that, people will be up in arms about it, you will see the backlash and people will take it further with the consumer affairs. If it was a pricing error and they're cancelling our order, they will start calling or emailing us by the end of this weekend.

      My Order status is showing Processing Order.

  • +1

    Given that jb owners have a palatial house like this https://www.realestate.com.au/news/richard-murray-jb-hifi-ce... I do hope they help us poor OB to ensure we have enough games to get us through covid. Either that or they could invite us around for a pool party

  • Hmmm, maybe they are thinking to keep the money and earn a few bucks of interest for a month before we get a cancellation. Alternatively they may just want to hold onto our cash so they can to teach us a lesson for trying to OzBargain them. :-\

    For those who went the ZIP route, I hope they delay the refund so that enough time passes that the $30 credit gets locked in and you get to keep it.

    • -2

      I didn't do zip but I did latitude pay, so only about $30 funds tied up now (munches popcorn)

  • +1

    The money went from pending to taken according to my internet banking…that’s maybe a good sign? They’ve had 2 days to reverse / cancel it…

    • +2

      Nah, it's just standard process when they do nothing.

  • +7

    Got cancellation email

    • Yep, me too.

    • Same..

    • it was worth the shot lmao

    • Same here.

  • Damn, order got canned. Still hoping Zip doesn’t claw back the $30 reward which I redeemed.

  • +1

    Order cancelled without any sort of offer.

  • +1

    Cancelled

  • +3

    JB Hi-Fi Online: SEAGATE - FIRECUDA GAMING HUB 16TB

    Hi Homr

    We’re contacting you about your recent JB HI-FI order JB-8230719.

    Your order contained the SEAGATE - FIRECUDA GAMING HUB 16TB that, unfortunately, was incorrectly priced at $359, on our website. The correct price for this item should have been $769.

    The item will be back on the website with the correct price shortly.

    A full refund will be processed back to your original payment method.

    Please allow 2-3 days for the refund to appear on your transaction history. In the event that you used a gift voucher to pay for your order, a replacement e-gift card will be issued to you via email with 2 business days.

  • +6

    Didn't even get a gift voucher, what a farce

    • +1

      They have no obligation to give out "free money" (ie. offer/gift card) for what was obviously a mistake that we all tried to capitalise on.

      • +2

        True, but maybe they will if you tell them you’re the real Ken Behrens?

        • +2

          Can the real Ken Behrens please stand up?

  • +3

    cancelled with this email:

    Hi

    We’re contacting you about your recent JB HI-FI order JB-XXXXXXXX

    Your order contained the SEAGATE - FIRECUDA GAMING HUB 16TB that, unfortunately, was incorrectly priced at $359, on our website. The correct price for this item should have been $769.

    The item will be back on the website with the correct price shortly.

    A full refund will be processed back to your original payment method.

    Please allow 2-3 days for the refund to appear on your transaction history. In the event that you used a gift voucher to pay for your order, a replacement e-gift card will be issued >to you via email with 2 business days.

    We understand that this sort of thing is extremely frustrating, and we sincerely apologise for any inconvenience caused. Whilst JB Hi-Fi takes great care to ensure that its advertising is 100% correct, you will appreciate that, occasionally, among the thousands of products and offers that we advertise, human error does occur.

    Thanks for shopping with JB Hi-Fi.

    Kind regards,

  • +1

    Refund email received. gg

  • CANCELLED

  • +1

    RIP the dream everyone, we were so close!

  • Reeeeeee funded

  • Cancelled too. Oh well what a ride lol

  • Cancelled.

  • Time to go to consumer affairs. Give them some more headaches.

    • +4

      Off you go then.

  • +1

    Canned yep :-(

  • +3

    Cancelled, gained $30 from Zip though so not bad.

  • +1

    cancelled too

  • +1

    Game over, cancelled.

    • I paid the full repayment for ZIP before
      JB cancellation, what happen next? does anyone know? Does ZIP refund your payment back into your credit card?

      • +1

        Yeah they can. I was paying something else and the payment went through twice. After a couple days they refunded back.

      • Don't think I was too clear in my other comment. I had to email them with my details first.
        https://help.zip.co/hc/en-us

  • -2

    Dog move by JB

    • Pretty sure they didn't do it intentionally. Everyone makes mistakes.

    • +4

      Definitely not losing me. It was worth a shot and they have every right to cancel it. They've honoured price errors in the past out of goodwill; they are not required to do so all the time.

      • Bet those 'lost customers' will be first to front at their next sale :)

  • RIP me. Paid with gift cards. We'll see what happens.

    • GL, hence why I decided to avoid temptation of discounted gift cards in case it didn't work out.
      Let us know how it pans out…

  • +1

    This is what I received from JB. Good old arse covering :) Thanks Steph!

    Whilst we take great care to ensure that our website is 100% correct, occasionally, among the thousands of products that we sell from our website, human error does occur with the result that mistakes regarding product pricing occur. Where such errors occur, JB Hi-Fi reserves the right to cancel orders, in accordance with clause 7.1(c) of the terms and conditions of sale for our website (see below):

    1. CANCELLATION OF ORDERS 7.1 JB Hi-Fi reserves the right to cancel, at any time before delivery and for whatever reason, an Order that it has previously accepted. JB Hi-Fi may do this for example, but without limitation, where: (c) Goods ordered were subject to an error on the Website, for example, in relation to a description, price or image, which was not discovered prior to the Order being accepted;

    We do apologise for any inconvenience caused.

    Kind Regards,

    Steph | JB Hi-Fi Customer Service

    • +3

      Pretty sure you'd find EVERY major retailer is covered by this. Even if they didn't have this in their T&C, they are technically covered by ACCC if it was an accidental price error (as opposed to a purposeful one to generate traffic etc).

  • Hi, all, just received an email from JB saying it was a pricing error and they'll be refunding me. Oh well, it was worth a shot.

  • +1

    Nothing for me yet. Hope the refund the cash back soon. Happy about the pricing error issues, that's fine. But I need a HDD - don't hold my cash for another week or so!

    • -4

      They will be in no rush to refund your money. That's why they have "pricing errors" to boost their finances.

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