1 Month Free Unlimited nbn 50/20, 100/20, 100/40, 250/25 (New & Relocating Customers) @ Aussie Broadband

360
MOVING

Free Month on 50/20, 100/20, 100/40, 250/25 (unlimited only) Aussie Broadband NBN Plans for both New and Existing Customers who move homes.

Similar to: 1 Month Free nbn 12/1, 25/10, 50/20, 100/20, 100/40, 250/25, 1000/50 (New Customers Only) @ Aussie Broadband but Existing Customers can use the MOVING promo code at checkout.

Terms & Conditions

*A ‘new customer’ is defined as an individual who has not had an active broadband service with Aussie Broadband in the last six months or hasn’t been an authorised contact, residing at the same address as the primary contact,on an active broadband service with Aussie Broadband in the last six months.

Referral Links

Referral: random (661)

$50 each for referrer & referee apply afterwards.

Related Stores

Aussie Broadband
Aussie Broadband

Comments

  • how do existing customers do it? change plan then somewhere in there is a promo code box?

    • +2

      Yes.

      • +3

        But only when moving house?

      • yeah nah i tried that and there is nothing before or after change plan confirmation.

        Care to tell us where?

        • Ok just went through the info in the link and it is only definitely for relocating customers. Sorry got confused :3

  • +1

    Cries in OptiComm

  • Do we have to stay the full month? I can't find the t&c's for the free month, want to see what my fttn speed can get up to.

  • +2

    "apart from the $149 p/m Plan"………and 2 months back there was a 6 month free boost to this plan sooooo ineligible! Tricky!

  • Can somebody justify using this provider when they are so expensive? They might provide good service and support but once connected it's all NBN who maintains it, so do support matter that much?

    • +11

      It matters a lot which provider you go with and the speed you get can vary a lot even if you're in the exact same plan between two providers.

      This is because the providers pay NBN CVC fees. This is essentially the bandwidth between your connection to your nearest Point of Interconnect.
      Some providers disregard this to maximise profit and the bandwidth can't support peak hour usage so you can't get the speed you're paying for

      Speaking from personal experience! I was on MyRepublic paying $100 for 1000/50 and I could only get up to 600~750mbps after 6pm and I'd constantly get spikes and packet loss through games. Exact same plan with AussieBB and I consistently get 950mbps no matter what time it is.

      • +2

        This. I was with iiNet, albeit years ago, and peak hours it dropped to almost dialup speeds, every day, same time. You and I both know why but months later no change. Swapped provider and was perfect all day every day.

      • Thanks :)

    • +3

      I was with TPG and I asked to be on a promo rate however they failed to tell me they would be opening a new account and that I would be without an internet connection for a few days (difficult during lockdown and WFH).
      I left and joined ABB. Customer service the best you will find however my speeds have never been higher.
      My upload speed has always struggled with TPG, ranging from 16-18Mbps.
      I always hit 22-23Mbps with ABB.
      Peak download speeds were 20% under however with ABB it is always above my limit - always.
      I also love how they publish their CVC data.
      The extra $10pm is well worth it

      Finally I found average wait times for customer service with TPG around 40mins.
      ABB was less than 4mins
      Lastly, someone must have entered my home address when signing up for NBN, which cut off my service. Quick call to ABB and it was fixed within 10mins.

      • Thanks :)

    • +4

      Big difference… as was already mentioned, the biggest factor is CVC shaping affecting peak speeds.

      But also most major providers will have interfaces at the NBN POI where it will hand over to the ISP's core network.
      If they skimp on those links too (over-utilised links from NBN to their core) or have core network issues (dropped packets etc) it can affect your service too.

      Not to mention ABB has local Aussie phone and tech support. So easy to deal with, answered all my technical questions in 2mins and even showed me how to use their app in case I wanted to "kick" my own link etc.

      I moved from TPG to ABB and couldn't be happier, noticed a peak speed increase straight away.

      • Thanks :)

    • I see replies regarding how it helped switching to ABB, but anyone who did not see any difference? I myself have used 2 BB connections at home and I always get 91 mbps with 5ms ping, never less. I am assuming there will be fair bit of you guys with similar experiance here?

    • I switched mainly because I wanted to use a Google Nest Wifi setup and it wasn’t compatible with TPG but discovered the added bonus of higher speeds and better customer service. I spoke to both back to back and the difference was night and day.

      • Thanks :)

  • Am considered a new customer if I disconnected with them recently?

    • I would like to know this too.

      Thinking of churning out and then back in…

      • +2

        *A ‘new customer’ is defined as an individual who has not had an active broadband service with Aussie Broadband in the last six months or hasn’t been an authorised contact, residing at the same address as the primary contact,on an active broadband service with Aussie Broadband in the last six months.

    • +1

      New home address and new email address should make you a new customer.

      • +1

        My mate moved recently using the same email and got a free month.

    • +2

      *A ‘new customer’ is defined as an individual who has not had an active broadband service with Aussie Broadband in the last six months or hasn’t been an authorised contact, residing at the same address as the primary contact,on an active broadband service with Aussie Broadband in the last six months.

      • +1

        So that's the T&C only, because - like you said above - your mate moved recently using the same email and got a free month.

  • It looks like their process for 'moving house' is just signing up for a new plan (and losing existing discounts).

    • What are the "existing discounts"?

      • NBN offered discounts on plans 100Mbps and faster a few months ago.

  • cries in lbn

  • +1

    Just swapped over from TPG in less than an hour. Signed up online, went out to pick up my Google Nest Wifi from officeworks and it was all ready to be plugged in when I got home.

    Edit: Customer service was amazing and the speeds are great.

  • did anyone change to another ISP after this free month?

  • So someone came today connected me up to fttc 100mbs was pretty quick and easy. One month free. Is there any other free months deals coming??

  • Can you use promo and referral code at the same time?

  • currently on the 1st month free can one use the Moving code at the end of the free month and post pone the connection over 1 month until mid dec at new address we moving into?