• expired
  • targeted

AmEx Statement Credits: Spend $400 & Get $400 Back (Explorer) / Spend $200 & Get $200 (Platinum) @ Harvey Norman or AmEx Travel

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Some in the replies below claim their travel credit disappeared after saving this offer.

It doesn’t seem to affect your travel credit if the expiry is next year.

Save the offer to your eligible Card and spend online or in-store at Harvey Norman or online at travel.americanexpress.com.au by 31/12/2021 to receive your purchase amounts back as a credit, up to $400 credit per Card. Exclusions apply.

For reference, these are the terms and conditions.

Harvey Norman:
Offer valid for payments in-store at Harvey Norman or online at harveynorman.com.au. Offer valid at Australian locations and website only.
Excludes all payments made at Harvey Norman Big Buys, Harvey Norman Commercial Division, Harvey Norman Insurance Replacement Division, Harvey Norman Security and Domayne locations.
Excludes payments made online at Harvey Norman Photo Centre.
Excludes payments made for Miele products.
COVID-19 restrictions may affect the availability of in-store locations. Please check stores.harveynorman.com.au for more information.

American Express Travel Online:
Offer valid for payments made online at travel.americanexpress.com.au.
Excludes purchases of Bundles.
Excludes payments made via phone (including, but not limited to, payments made via Platinum Travel Service or Centurion Travel Service).
Payment can be made with a combination of your American Express Card and Membership Rewards points, Travel Credit or discounts. However, only the amount charged to your Card is eligible for the offer.
Excludes bookings where payment is made directly to the supplier (such as FINE HOTELS & RESORTS or The Hotel Collection).

Referral Links

Business Explorer Card: random (5)

Referrer: 40,000 Reward Points

Centurion Personal Charge Card: random (6)

Referee gets 200,000 MR points. Referrer gets 150,000 MR points.

Related Stores

American Express
American Express
Harvey Norman
Harvey Norman

closed Comments

  • Sounds like a brilliant offer…but no sign of it on my explorer :-(

  • I didn't get it on my Explorer. My travel credit only just renewed though, expires 08/22

  • +1

    My credit expires in nov and I have no credit showing up anymore after I saved hn offer.

    • Was it still there right before you saved the offer?

  • Has anyone tried purchasing gift cards yet? I know that it's worked in the previous HN statement credits but would be nice to have some confirmation on this time around.

    • I’ve seen quite a few ozbargain members report that store staff get hostile if you do this lmao. Pretty sure last I heard a member was accused of some elaborate fraud.

      • Haha I meant online :)

  • I didn't get the offer on my Explorer so I assume it's because I used my $400 credit on a hotel earlier this year.

    • I think this offer is targeted in general…I didn't get this offer but I haven't used mine and travel credit expires March next year…

  • How do I check my travel credit? I checked my offers and there's nothing there. :(

    • +1

      Go in the app then go to membership - book travel- login to portal and it shows there if you have.

  • Didn't get that offer in my Explorer.

  • Amex Platinum card holder

    After seeing this I logged into my app and saw $450 qantas credit offer I could save to my card - spend $450 get $450 back which is the same as what is meant to come with the annual fee each year.

    I'm in my 12th month and was going to cancel the card in the next 2 weeks (card approval was 26/10/2021). Did they perhaps give me the credit too early?

    Wonder if can spend it and then cancel card…

    • Nowhere in the terms does it say that it will replace your Amex Travel Credit. Maybe reach out to them? Seems a bit odd

      The terms looks like it's separate from the Amex Travel Credit…. Althought the HN terms also don't mention it…

      • got an email about it a bit later on - does seem separate T&C. Get the feeling I can use it up in the next 2 weeks before my next annual fee due.

      • Oops ignore my last post

        I now see this in the email which I missed the first time

        Eligible Card Members must have an unused American Express Qantas Travel Credit with an expiry of 1 July 2021 - 31 December 2021.

        I already used my credit earlier this month so I guess the offer is (now) useless to me.

  • +2

    Anywhere but Harvey's … Cant do it.

    Also, as Rogue Wolfe above said.

    This CAN still be used on Amex travel OR Harvey's.

  • Damn! Three different accounts, none received the offer.

  • +1

    I saved the offer and lost my travel credit that was supposed to expire by the end of November. Went on chat and this is what I was told
    "Due to ongoing travel restrictions, Card Members have not been able to use their 2021 Travel Credit, so we are now offering the chance to receive Statement Credits to offer flexibility to use the value of your Travel Credit."

    • No you didn't . This offer simply replaces it and extends it to the end of the year

      This means it will no longer appear in the usual travel credit location, and I guess will be processed as a statement credit.

      T&C's "Use your credit on Amex travel or HN. "

  • +3

    My Explorer has been active for 3 months and I don't have the offer.

    Spoke to chat agent, apparently the offer is only valid for members with Travel Credit expiring on 31 December 2021.

  • My travel credit of $400 expires 07/22. Saved this HN statement credit to my card, travel credit remains. I used $0 of it last year, so would make sense if I got to keep both.

  • +1

    It sounds like this offer has been programmed poorly, some people get to keep the Travel credit, some don't, some got targeted. Total discrimination by Amex.

    • +2

      Wow, fancy a targeted offer being discriminating.

  • -1

    Guess it's not in any Qantas amex cards…..

  • Just contacted their customer service and got the following replies:

    "Due to ongoing travel restrictions, Card Members have not been able to use their 2021 Travel Credit, so we are now offering the chance to receive Statement Credits to offer flexibility to use the value of your Travel Credit. "

    So I just wait for the email/offer then.

  • From what an agent told me last month they were working on something to provide Card Members with more flexibility in how we could find value in the 2021 TC.

    This is only for people who had TC expiring between 01/07/2021 to 31/12/2021.

  • I got it on my Platinum Reserve.

    How do we interpret this offer? Can I spend $100 at a time for a few times and I will keep getting $100 back til the cap of $400 is reached? Or is it one time spending only and you get whatever the amount back up to $400?

  • It likes like good for buying gift cards?

    • exactly what I was about to ask…

  • -2

    My travel credit is intact. Expires next year.

    Also got a $200 refund of the annual fee for last year as i never used the travel credit due to multiple lockdowns. Had to dispute it though with ombudsman

    • I have multiple travel credits stacked up, they all expire next year. They kept extending my expiry due to lockdowns so nothing expired.

      What prompted you to go to the ombudsman?

      • They refused to extend them
        They werent interested in engaging in any dispute resolution and then recommended i complain to ombudsman, so i did as they suggested.

        • +1

          Actually got the email

          "Eligible Card Members must have an unused American Express Travel Credit with an expiry of 1 July 2021 - 31 December 2021."

          So this also for expired travel credit if you didnt used it.

          Makes sense why i can still see my travel credit that expires next year

  • Qantas Platinum Card email:

    We are giving you more flexibility to use your 2021 Qantas Travel Credit benefit.

    We are providing you with more ways to redeem your 2021 $450 Qantas Travel Credit

    With the current uncertainty around travel for many of our Card Members, we have enhanced how you can use your Travel Credit this year.

    As well as being able to use your Travel Credit to book Qantas Flights online via qantas.com you can now also use it to shop online at Qantas Wine, Qantas Hotels and the Qantas Rewards Store until 31st December 2021.*

    To take advantage of the flexibility of this updated benefit, simply click the button below and save to your eligible Card. Once you've saved this to your Card, a credit of up to $450 will be automatically applied when you spend up to $450 in one or more transactions with your Card ending ***** for Qantas Flights, at Qantas Wine, Qantas Hotels and the Qantas Rewards Store on or before 31st December 2021. You’ll collect a statement credit for each purchase you make, until you reach $450. Exclusions apply.*

    Save to Card
    Eligible Card Members must have an unused American Express Qantas Travel Credit with an expiry of 1 July 2021 - 31 December 2021.

    • I got the same offer and email for my Qantas Ultimate card

  • +5

    Ugh, does it have to be Harvey Norman? I don't want to waste the travel credit for another year, but I'd rather not funnel more money into the pockets of that scummy rat. He's already gleefully counting his profits from covid and Job Keeper.

    • +1

      Yes, and he pushed the government to apply GST on low value purchases on imports.

  • Dam it all these credit statements and I can’t get any of them arghhh lol

    • Its kinda ridiculous really, Amex wants to divide their users.

      • Yeah it’s pretty arbitrary as most people who’s credit expiry runs out after 2021 still was subjected to the same lockdowns lol

  • +2

    Platinum charge here… have $450 and $400 TC expiring Jan 2022 and didn't get the offer.

    I did some research and it should be TC expiring between July - Dec 2021… but why are some others getting it when their TC expires next year like mine.

    It's actually stupid having an offer in October… for TC expiring between July - December… everyone in July - October would've used theirs already… so it's really October to December… they should've done it October to March or something

  • so means that we buy a $400 product in HN and we don't have to pay anything? or Amex will just refund the credit to the statement balance?

    • As with any statement credit… it will be charged to your account… and then they'll give it back to you as a credit on the statement in a few days. So in a credit card format… yes "you don't have to pay anything"

  • With the current uncertainty around travel for many of our Card Members, we have enhanced how you can use your Travel Credit this year.

    As well as being able to use your Travel Credit to book travel with American Express Travel Online, you can now also use it to shop online or instore at Harvey Norman until 31st December 2021.*

    To take advantage of the flexibility of this updated benefit, simply click the button below and save to your eligible Card. Once you've saved this to your Card, a credit of up to $400 will be automatically applied when you spend up to $400 in one or more transactions with your Card ending 61001 at either American Express Travel Online and/or Harvey Norman on or before 31st December 2021. You’ll collect a credit for each purchase you make, until you reach $400. Exclusions apply.
    Save to Card
    Eligible Card Members must have an unused American Express Travel Credit with an expiry of 1 July 2021 - 31 December 2021.

  • Got the email "You’ll collect a credit for each purchase you make, until you reach $400."

    I wonder if that means we can make purchases from Amex Travel and HN and combined up to $400 we will get those transactions credited back?

  • i have no Travel Credits left. However im due for a top up October 31st for my Plat Edge and December for my Charge. Got offered $400 and $450 Travel Credit swap for both. Saved it for my Charge and will go to Harvey Norman this weekend to see if i get a credit or not and wait until December to see if i still get my Annual refresh of the Travel credit.

    AMEX charge has been exceptional value this last 12 months. Like others have mentioned, 2 x $400 Supermarket, $300 dinner, $200 DJs, $850 Travel credits used for Staycations, $150 net a porter credit, numerous small business credit challenges of $20 just to name a few. Fair to say im happy with the value! If i can get $450 extra for a purchase at Harvey Normans i'll be laughing!!

    • I don't get the first part… you got offered credit swap for next year's TC into Harvey Norman credit?

      • this is what im not 100% sure of either… i've used my TC and have none showing on my account. Yet i got offered this. So im wondering if this is for next years TC or not. I'll find out next month as i was planning on buying something from HN either way. hope that makes sense. was really confused when i saw the email this morning LOL

        • AMEX system is weird…. I have travel credits $450 and $400 expiring January on my platinum charge… and I didn't get the offer. But you have no credits but got the offer… lol

          • @Wazzzzup: yeah its weird how they target people :( hopefully they have something else as a Christmas Present for all us Charge Card holders haha

    • I agree with what you have indicated. AMEX charge has been very very good value! I think I managed to get Harvey Norman credit as well, for travel credit that I already used up (for Platinum Reserve). Let's see if they will give me $400 credit in a few days, as I purchased something from Harvey Norman online already.

  • No luck on my edge card

  • +9

    Haven't seen a post yet about gift cards. Took one for the team and purchased 2 x $200 eGift card, and received the statement credit email.

    Thank you for using your $400 Travel Credit Offer Amex Offer with your Card ending in xxxxx.

    • Cheers.. Harveys have any giftcards that you can use anywhere else but Harvey's? Pretty sure the VISA giftcards have gone.

    • Thanks for that mate, I did that too based on your post. Received the egift card and credit email from amex!

  • Due to ongoing travel restrictions, members have been unable to use their travel credit. So we are offering up to $400 back in statement credits to offer flexibility to use the value of travel credit. This offer only applies to travel credit expiring between 1st July and 31st Dec 2021.

    That was the response from AMEX CSR.

  • Talked with an amex supervisor today about another matter but she brought up this offer. My annual fee was paid in August and I never (obviously) got to use the credits on any of my cards so they expired. This credit is retrospective to my last membership period and has not impact on my current (post August) credits. She said it was a way of acknowledging that members basically received zero value on their membership over the last 18 months.

  • The American Express® Platinum Card
    Annual Fee: $1,450

    this annual fee is so high

    • It is insanely high but it's not hard to make significantly more back. For example if you get the platinum card you can also get the platinum reserve for free that gives you an additional $450 travel credit (or HN credit in this offer) totaling $900 before shop small, a year's worth of random offers and all the membership benefits. Throw in the point earn on everything you spend that can be used to pay off your ballance, sometimes at double the value when the offer comes along or travel etc it's not hard to see why this is possible.

      • Apparently not possible to get platinum reserve if you sign up now.

        • Did not know that, if true it's a big hit to the cards value.

        • AFAIK, it's possible to get the platinum reserve, it's just that it won't come with a $400 travel credit on the reserve so it becomes almost pointless. The only benefits I can see from getting the reserve are:
          - You get another bite of the cherry on Amex offers
          - 55 days interest free instead of 44 days on the Plat Charge
          - You get another set of supplementary cardholders if you hand them out to extended family, and you have run out of free slots on your Plat Charge

          • @pangwen: Ah right. I thought you just weren’t able to get the reserve outright. It’s weird that they’d still offer the reserve but without a travel credit.

  • Assuming this is for existing card holders only? Like, I wouldn’t be able to sign up for the card and get that deal?

  • My travel credit expires July 2022, didn't get this on my Explorer. :(

  • I'm a bit confused, I have $400 unused travel credit.

    So I saved this offer, my travel credit dissepeared.

    Now I have to spend $400, to get a new $400 travel credit?

    is this how the offer works?

    Or I can just go to harvey norman and spend $400 for 'free' as substitute for my $400 unused travel credit?

    • In effect, this - "I can just go to harvey norman and spend $400 for 'free' as substitute for my $400 unused travel credit?"

      You will go HN, spend $400. The charge would appear on the Amex statement as usual, but amex will credit the statement by $400. Nothing goes from your pocket.

  • +1

    I received my HN statement credit!

    I was one of those lucky ones where I could save the HN offer, despite my travel credit has already been used up on my Platinum Reserve. Happy days!!

    • Good to hear.

      Was it for eGift card ?

      • I bought items, for about $490. So it only cost me $90 :)

  • Damn didn’t get the offer, my travel credits don’t expire until April 2022. I’d rather this than travel credits.

  • +1

    This is awesome! I just booked a $800 flight and used my new $400 of credit AND $400 cashback just came through also :)

  • +1

    Went to Harvey Norman last Thursday and spent $471. Just checked my account and received my $450 credit 2 days later. This is without having ANY current Travel credits as i have used them up already. Im due for my Travel Credit topup in December so now to play the waiting game to see if i get it or not.

  • Can't find my travel credit details any more? and I haven't accepted this offer yet.

    I should have 2, but they are no longer being shown in the Travel section.

    Anyone finding this? Plat Edge Card

  • Anyone have any promo codes for HN? Can you also use this offer to take off $400 off the iPhone 13?

  • I got this offer assigned to me when claimed on my forfeited travel credit $200 during the lockdown. If your unused travel credit expire during the valid dates range (please check with them on specific month 2020-2021), you can get this offer as alternative solution to re-activate the expired travel credit. Anyway, I don't consider this as the benefit offer, but they make you feel like tho.

  • I just bought the Pixel from Harvey Norman online but didn't get an email from AMEX. Is there usually a delay?

  • Has anyone tried to buy Harvey Norman gift cards using Cashrewards / Shopback and received the Amex credit?

    • +1

      I very much doubt it….you don’t buy the gift cards from HN, it’s True Rewards etc.

      • I can confirm that you receive the cashback if you buy a HN giftcard

        • I am assuming that is in-store at HN? The question related to purchasing thru shopback/cashrewards.

          • @Coops1: Ah i see. Sorry. I bought it online at the HN website.

  • if anyone was still wondering- i ordered 2x$200 gift cards from harvey and received amex email saying congrats i have used my $400 credit. Waiting for the credit but i assume works.

  • Bought a laptop with $200 on Amex and rest on 28degrees for price protection (scaled).

    Transaction pending but no confirmation of offer used.

    Text chat: it’s because the transaction is invalid.
    But it was valid according to t and c.

    Phone chat: it’s because you didn’t save the offer.
    But it was saved.

    Seriously pretty pissed off at customer service.

    • Mine was saved, and booked a ticket on the travel site, didn't get confirmation also, was going to post here and see if anyone else had issues with this offer.

  • OMG I need 4 bullets to sort out the 2 worst…

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