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Free 7 Days of AppleCare+ (Inc. 2 Accident Claims, Service Fee Applies) for All New Apple Hardware Purchases

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Free 7 Days of AppleCare+ (Inc. 2 Accident Claims, Service Fee Applies) for All New Apple Hardware Purchases

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guidedlight on 09/10/2021 - 11:14 apple.com (1973 clicks)
Last edited 09/10/2021 - 11:50 by 1 other user

As of Oct. 5, Australian customers purchasing iPhone, iPad, Apple Watch, Mac, Apple TV, AirPods, HomePod, iPod touch and other eligible Apple devices receive a seven-day complimentary AppleCare+ plan that affords all the trappings of a full subscription.

According to Apple's terms and conditions, the free AppleCare+ service covers two incidents of accidental damage within the seven-day period, with each claim subject to the usual service fees. Also included is express replacement service, priority access to telephone or web-based technical support and battery service.
via Apple Insider

Financial Apple Insurance

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Comments

- - [Deactivated] on 09/10/2021 - 13:43
    
    😂😂😂
- HentaiEnjoyer on 09/10/2021 - 13:48
  
  +1
  
  This is the only comment that mentions Android so far lol
  - [Deactivated] on 09/10/2021 - 14:30
    
    This one does too
Raj09 on 09/10/2021 - 12:29

Is this a bargain?? We break the phone to get a new one. 🤔
ilovefullprice on 09/10/2021 - 12:34

+4

Why so many upvotes when this is just 7 days?
- guidedlight on 09/10/2021 - 12:38
  
  +2
  
  This deal got a boatload of upvotes, and it was only worth 7.4c.
  
  “Free” deals always do well on OzBargain.
  - askbargain on 09/10/2021 - 13:13
    
    Clearly not always.
- THICKnSLOW on 10/10/2021 - 09:18
  
  Bunch of idiots voting? Sorry, your question is loaded :P
newcastledog on 09/10/2021 - 12:37

+2

My daughter wanted phone insurance, I found the cheapest way to insure your phone is to add it as a portable item on your house insurance. Worth a phone call.
- Maddman on 12/10/2021 - 10:19
  
  Yes. I do this for all our expensive portables. Probably claimed at least 5 phones/iPads over the years. $100 excess but worth it.
  I claimed a new Apple Watch last year when mine got caught in the boat anchor route and fell into the ocean :O
gadgetguy on 09/10/2021 - 12:38

+2

So generous.
Squ1shy on 09/10/2021 - 12:55

-2

It’s just 7 days…
- thatsnasty on 09/10/2021 - 13:44
  
  -2
  
  7 Days longer than we had previously.
srhardy on 09/10/2021 - 12:55

AHHHHH ~ So that explains why AppleCare+ subscription option was removed from the time of purchase online! For $15 a month (as I read it) you could pay this to apple and have loss and breakage for as LONG as you paid it (before it was 2 years) and you had to have tracking turned on as part of the deal (so apple could blank it from use/resale) and Im guessing its why the screens wont allow interchange too (to stop theft and reselling of genuine parts market)

I feel the tentacles of big brother getting not just closer but ever tighter…

On the UPSIDE, the RIGHT TO REPAIR is going to be supported by of all people, MICROSOFT (louis rossman, youtuber fame)
And the EU has set USB-C as the STANDARD on devices, so iPhone14 will be portless or have USB-C!
Yabadabadoo on 09/10/2021 - 12:59

+3

This is for that guy that waited in the queue to get the first iPhone then opened it on TV but dropped it try to get the box open LOL
- fd9 on 09/10/2021 - 15:16
  
  +1
  
  He's now sponsored by Techfast to promote cases (true story)
  - Yabadabadoo on 09/10/2021 - 21:06
    
    +1
    
    Haha that funny, he still needs this as you need to safely get it out of the box to put the case on :)
Nilfunds on 09/10/2021 - 13:06

+5

generosity of this company never ceases to amaze me.

whole 7 days? wow.

digging deep Apple
knighterrand on 09/10/2021 - 13:23

But if you have utilised the benefit of that insurance, I don’t think you can return the product anymore since it’s considered damaged? They only accept returns that are used/new but not damaged that warrants an insurance coverage. Please correct me if I’m wrong
mjs on 09/10/2021 - 13:30

+4

As others have pointed out, this is a requirement of a new law that applies to many types of add-on insurance (especially ones that are sold at car dealerships that are pretty worthless - eg GAP insurance) and credit card insurance. Because AppleCare+ is technically insurance, and is an “add-on”, it is also subject to these new rules.

Note, some extended warranty products are technically not insurance, so they may fall outside of this new regulatory regime.

It’s designed to stop pressure selling and allow people time to think about whether they really need the add-on.

Unless you “opt out”, you will be contacted after the 4 day period and asked if you want to buy the add-on. The expectation is that many consumers will say no, because the immediacy of the initial purchasing decision has passed.

Should theoretically encourage the creation of better value products too.

Recently purchased a MacBook and also got these emails from Apple. I must say the policy wording is not great - long and legalistic. And because the policy is a group insurance policy issued by AIG, it does not give you the feels of an Apple product.
- ChickenTalon on 09/10/2021 - 21:19
  
  Just got a MacBook Air 2 days ago and this explains the weird lawyerly email I got about insurance. This is pretty sneaky behaviour from them to circumvent a law designed to protect people. Worthy or my first neg in quite a while
  - flyingforward on 09/10/2021 - 22:42
    
    +3
    
    It’s not circumventing the law. Apple is filling in the gap for customers because of this new legislation, because yes, there may be some clumsy people who drop their product within the first 7 days
CheapOjoe on 09/10/2021 - 13:37

+3

After I got this for my new Iphone my phone rings I hear someone breathing heavily I ask "who's this?" little girl replies with a unsettling voice "7 days" and hangs up.
- askbargain on 09/10/2021 - 13:42
  
  +1
  
  If you’re typing this on an iPhone, it would capitalise iPhone properly.
  - CheapOjoe on 09/10/2021 - 13:56
    
    +4
    
    Because you do not have a sense of humour I will capitalise the word Boring to describe you more correctly. If you must know I'm at home using PC.
lordezekiel on 09/10/2021 - 13:47

+1

I have dropped my original iphone SE probably hundreds of times over the last 4+ years and it has never been damaged, what on earth are people doing in the first 7 days of owning their brand new, very expensive apple product that they might need to use this Applecare service not once but even twice(!) in the first week!?
- belongsinforums on 09/10/2021 - 13:59
  
  they let their kids play with them. kids drop em, chuck em and now u need to pay $500 for a new screen because apple hates 3rd party repair
  - taki on 09/10/2021 - 15:37
    
    -2
    
    kids know that iPhones deserve less respect than them. Buy cheaper phones & let them have fun ;)
justgooddeals on 09/10/2021 - 13:48

+1

It’s better than nothing. But feels pretty stingy and close to nothing. Chances your device has any problems in those extra 7 days would have to be miniscule.

Almost like let’s give something but also give nothing. Would it push me over the line to buy an iPhone 13? No way. Month of such deal. Maybe?

More like 🍎dontCare.
phamid on 09/10/2021 - 14:22

I remember when I was working at Apple, how hard we were pushed to attach MobileMe, AppleCare and 3PP (Third Party Products) onto any device sold. I simply said to customers that you need to exercise ACL and the Genius Bar would cave.
strangeloops66 on 09/10/2021 - 14:29

+2

Lemony Snicket says "Two unfortunate incidents is not a series!"
- lordezekiel on 09/10/2021 - 15:53
  
  Came here for a Lemony Snicket comment, was not disappointed!
art-fanatic on 09/10/2021 - 14:53

I just want to know if I can still buy Apple Care in the same transaction like I used to. This simplifies invoicing and work reimbursements. I always buy Apple Care when I purchase a new Mac because they are so expensive and I hold onto them for many years. It’s the only product I bother with.
- DKC on 09/10/2021 - 15:01
  
  you can't. Apple care is no longer available at the initial purchase.
Oz em on 09/10/2021 - 15:10

I got apple care for my daughter’s watch when I purchased it and she has chipped the screen. Is it worth claiming? It still works fine but is a big chip.
- fd9 on 09/10/2021 - 15:17
  
  yes definitely do it whilst you still can
whatgift on 09/10/2021 - 15:34

It’s amusing how many people are complaining about the timeframe, like any other manufacturer is offering anything even remotely similar!
- lordezekiel on 09/10/2021 - 15:55
  
  It's like when my old boss came down stairs at the end of the year and handed out a $10 "bonus" to each of us, i mean yeah it's ten dollars, but i have never felt more insulted by free money than i was at that moment
- spaceflight on 09/10/2021 - 19:27
  
  +2
  
  The only reason Apple are offering it is because they can't sell it to you when you buy the phone.
  
  This way they can can make you aware of AppleCare as soon as you have a new phone and not break the law.
shaybisc on 09/10/2021 - 16:01

"Over FY’20, Apple’s product Gross Margins stood at 31.5% versus about 66% for Services."

https://www.nasdaq.com/articles/how-apple-is-squeezing-out-m…
baron33 on 09/10/2021 - 16:12

+1

does the 7-day apply right after my purchase or after 2-year consumer law
- MBix on 09/10/2021 - 18:14
  
  +1
  
  Good luck getting consumer law to fix your iPhone if you accidentally smash the screen.
  - ChickenTalon on 09/10/2021 - 21:22
    
    Adding a phone/device to your home and contents insurance (if it’s not already included) is often a far cheaper way to get damage/loss cover for tech products.
    - MBix on 09/10/2021 - 23:16
      
      For the most part I definitely agree. However in the case that the unthinkable does happen in the first 7 days of owning the device then going direct to Apple for a fix is probably easier than dealing with an insurance company who will likely need you to go back and forth to Apple anyway, and avoiding paying the excess
- Riker88 on 09/10/2021 - 18:42
  
  Consumer law does not cover clumsiness and accidental damage
UltimateAI on 09/10/2021 - 17:17

Lol, 7 hours was copywrited.
Zackeroo on 09/10/2021 - 18:12

+1

These negative comments make no sense. Apple is offering to FIX any accidentally broken devices within a 7 day period of buying them. This isn't seen with any other popular brands, so this IMO is a major advantage.

I just purchased a 13 Pro Max today and then saw this deal here on OzBargain. I'm very happy that I'll be covered for the next 7 days if I drop the phone or smth
neonlight on 09/10/2021 - 18:21

Brought the telstra or j hifi iphone 12 just a month ago does that count?
Benoffie on 09/10/2021 - 19:00

+1

No deal for me - ACL covers warranty (really, Apple should treat Australia like California and just stop) and people ought to know by now that most half way decent home and contents insurance covers accidental breakage including from home.

If you don't have it because you're tight, then don't complain if you drop your laptop at the local park (or a big one - students at school!!!). Otherwise, simply upgrade your H&C policy.
- whatgift on 09/10/2021 - 19:08
  
  You should see what happens to your home and contents premiums when you make even the smallest claims, and then there’s the excess…
  
  Making claims for small claims like phones is not worth it from my experience.
  - Benoffie on 09/10/2021 - 19:22
    
    +1
    
    That's the judgment call everyone has to make - if you break a screen and a replacement is $100 and the excess is $100 then commonsense tells you to just cough up. It's equally not worth paying for Apple Care (seriously, how often to people drop their phones?)
    
    But having made claims, I have not had my insurance move as my risk did not change as a result (certainly has changed due to other factors, which is completely normal over time). Gone are the days where top tier insurance companies penalize you for making claims (such as when you'd claim on car insurance and suddenly drop from a 'Rating 1' to whatever they determine).
rhyme324 on 09/10/2021 - 20:09

You will be covered if you did this:
https://youtu.be/p1OHoHx2uMs
ozisaver on 09/10/2021 - 22:36

Actually there’s a better way to get 2 months free AppleCare! When you buy a new Device you don’t need to actually purchase apple care straight away. You have 2 months to do it. If you break the device within two months you just go buy AppleCare and if you don’t then it costs you nothing. You only need to purchase the month-to-month AppleCare plan for around $10-$15 (depending on the device) if something happens.
- DingoBlue on 10/10/2021 - 09:21
  
  +1
  
  Might be okay with Macs but for ios you have to run diagnostics to buy applecare.
- knighterrand on 10/10/2021 - 17:10
  
  You can’t just purchase it after something happen. They will run a diagnostics on your device to determine any issues prior to offering you AppleCare+
  - ozisaver on 11/10/2021 - 00:37
    
    +1
    
    Somehow I don’t think the phone keeps a log of when you crack the screen or the back
int13h on 10/10/2021 - 07:28

This is in response to the following regulatory changes:

“The deferred sales model introduces a mandatory four-day pause between the sale of a principal product or service and the sale of add-on insurance. The deferred sales model was introduced by Parliament in December 2020, following a recommendation of the Financial Services Royal Commission (Royal Commission). The Royal Commission found numerous issues in the add-on insurance market, including poor-value products, unfair sales practices and outcomes, and worse claims outcomes than in other insurance markets.”

Further info here:

https://moneysmart.gov.au/add-on-insurance

https://asic.gov.au/about-asic/news-centre/find-a-media-rele…
THICKnSLOW on 10/10/2021 - 09:19

If only the supposed owner of the device can decide which 7 days to choose…
LarraineP on 10/10/2021 - 10:22

Thanks for sharing 🙏🏻
BusMan247 on 10/10/2021 - 12:04

+1

I feel like the gov brought this in to combat jbhifi upscale of warranty. At least apples is legit for accidents and very likely damage that will happen.
JBhifi asking for $500 on your new tv to cover what consumer law already does is a rort. Apple letting you repair stuff that your kid pegged at the wall at least is some kind of useful.
jace88 on 06/11/2021 - 14:53

There used to be EPP/educational discounts on things like Applecare+ but from what I can tell as of Nov 2021, I can't see these anymore… or maybe there just aren't any on the new Macbook Pro 2021.
Nickbag on 22/11/2023 - 19:27

Hi all, I want to buy AppleCare+ plan and can I use apple gift card (digital or physical) to purchase it ? I have to go to Apple Store to get the ac+ as it’s already 35 days from purchase.
I have got balance in Amazon account and can buy the gift cards if I can pay via those.
utsc on 06/04/2024 - 11:34

Anyone recently replaced just the front glass only instead of replacing the entire display.

My understanding is that when there is a crack but when the display and touch are working fine you can just replace the glass as opposed to replacing with a after market display which is of poor quality and given the non genuine error message.

How to Replace Screen Glass On iPhone 14/13/12 Cracked Screen Repair
https://www.youtube.com/watch?v=HowxhvCw20A
killingtime on 06/04/2024 - 11:38

+1

oh wow a whole 7 days! /s
ozbargainsam on 06/04/2024 - 11:43

Ah. My at least once-yearly "You can say no to add-on insurance" email.
welcomeUniverseWorld on 06/04/2024 - 11:49

If I take apple care, will they replace phone when it has wear or tear or gets too warm on charge etc issues? If I continue the care , would I still have the same
- netsurfer on 06/04/2024 - 12:26
  
  Wear and tear is not covered. There are service fees for screen (much lower than without AppleCare, but still expensive for Macbook Pros), other accidental and theft. Find My must be enabled in order to use claim theft or loss.
  
  Too warm to charge, if it is due to device being faulty and the device is within warranty period, Apple should repair or replace it. You still get warranty services without AppleCare. As for battery issue, it is kind of luck of the draw. If you get a good CSR, that CSR might still have it replaced for free (though they will typically say to you, the warranty for battery is only 1 year, but we'll make an exception this time).
  
  It's an insurance product and Apple is making a profit from AppleCare. So, keep that in mind before you buy AppleCare. If you do have a tendency to lose your Apple devices and/or do break iPhone screens a lot (and don't mind the service fee), then it is worth it I guess.
netsurfer on 06/04/2024 - 12:18

This is due to government regulation where for mobile phones, extra insurance type of products cannot be sold right away. Time must be given to consumers to think about it. Apple AU is basically offering those 7 days to cover that period.
john676 on 06/04/2024 - 12:42

+1

Seven days to learn juggling
qvbbb on 06/04/2024 - 13:46

With Apple care+, they don’t cover for cosmetic damage, only for functional damage (eg. Screen broken).

I dropped my MacBook Air m2, caused damaged on the case. They deemed it as cosmetic damage, as the MacBook was working as normal.
- Pelicannn on 06/04/2024 - 16:36
  
  +1
  
  lol? So drop it again and do a better job on the next attempt
SimAus007 on 06/04/2024 - 15:55

+1

7 days, oh that'll be handy… Not.

Free 7 Days of AppleCare+ (Inc. 2 Accident Claims, Service Fee Applies) for All New Apple Hardware Purchases

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