Switch to a Superloop nbn Service with Econnex and Receive a $100 Woolworths Gift Card (New Customers Only) @ Econnex

522

Switch to a Superloop nbn Service with Econnex and Receive a $100 Woolworths Gift Card (New Customers Only) @ Econnex

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AssociatedManyo on 23/03/2022 - 14:51 compare.econnex.com.au (7125 clicks)
Last edited 31/03/2022 - 16:37 by 1 other user

You will receive a $100 Woolworths Store Bonus eGift Card when you switch your broadband to Superloop on the Econnex Comparison https://compare.econnex.com.au/Ozbargain-superloop/
Offer available only in NBN available areas within Australia
You will receive a $100 Woolworths Store Bonus eGift Card when you sign up for a new broadband connection
This offer is available to new customers.
Econnex Comparison is undertaking this offer on behalf of the retailer.
Offer valid until 31th March 2022
If a customer does switch online Econnex Comparison may contact for missing information or to confirm details.
To be eligible to receive the $100 Woolworths Store Bonus eGift Card you must signup up via OzBargain Superloop and have successfully activated your broadband service
This offer cannot be used in conjunction with any other corporate offer or discount.
You must be aged 18 or over. Econnex Comparison may request you to provide a copy of your valid ID for identification purposes.
If Eligible, Recipients will receive a $100 Woolworths Store Bonus eGift Card by email up to 90 days after you have successfully activated your service.
In case the service is cancelled within the first 30 days the transaction would be deemed invalid.
The Promoter is CIMET Sales Pty Ltd ABN 72 620 395 726. Econnex Comparison is powered by CIMET.
Woolworths Group Ltd ABN 88 000 014 675 is the issuer of the Bonus Store eGift Card, but is not the promoter of the offer, nor responsible for fulfillment of the offer terms.
Bonus Store eGift Cards have a fixed term expiry as displayed on the front of the gift card and are redeemable in-store and online at Woolworths Supermarket stores only.
Gift Cards are valid for 3 months and not reloadable or redeemable for cash.
Econnex Comparison will not replace lost, stolen, or deleted Bonus Store eGift Cards.
For the balance and transactions history on this Bonus Store eGift Card visit woolworths.com.au/giftcards or call 1300 101 234.
Terms and Conditions visit https://giftcards.woolworths.com.au/
Econnex Comparison -Terms and Conditions: https://www.econnex.com.au/terms-and-conditions/
Econnex Comparison -Privacy Policy: https://www.econnex.com.au/privacy-policy/

Internet Broadband Gift Card nbn

31 Mar 2022

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closed Comments

lostinsydney on 23/03/2022 - 17:00

For those who moved from TPG to Superloop. How is Superloop vs TPG? Seems like I can use TPG Modem: https://www.ozbargain.com.au/node/530611

I'm getting 103.4 down and 17.9 up right now with TPG. I'm on 100 mbps plan.
AssociatedManyo @ Econnex on 23/03/2022 - 17:06

-1

Hi Everyone! Thank you for the interest in this offer. We are seeing a lot of traffic currently on the site causing some delays. If you are facing this issue please feel free to reach out to our support team at [email protected] or DM us with your details. If you contact use during the promotional period we will still provide the gift card.
- Reveen on 23/03/2022 - 17:09
  
  +2
  
  Wouldn't it be easier if you fixed the website? 655 clicks indicates there is barely any traffic so that clearly isn't the issue.
  - AssociatedManyo @ Econnex on 23/03/2022 - 17:11
    
    +1
    
    Hi Raveen, our team is working on it. Just want to make sure everyone has access to the promotion :)
    - [Deactivated] on 23/03/2022 - 17:22
      
      +3
      
      You should call your provider and see if they can update your plan.
- Futura on 23/03/2022 - 17:10
  
  +4
  
  Manyo this could be an issue with your web browser, kindly try using a private/incognito window to open the link, or you can try deleting the cookies and cache files from the settings of your web browser.
- AssociatedManyo @ Econnex on 23/03/2022 - 18:51
  
  +1
  
  Hi Everyone, happy to say the page is now working. If you are still having issues or need assistance feel free to reach out to the Econnex team.
Futura on 23/03/2022 - 17:07

Also can't find address
- AssociatedManyo @ Econnex on 23/03/2022 - 17:47
  
  DRIFT2000, We are seeing a lot of traffic currently on the site causing some delays. If you are facing this issue please feel free to reach out to our support team at [email protected] or DM us with your details. If you contact us during the promotional period we will still provide the gift card.
Rockhard on 23/03/2022 - 17:09

Website does not work. Cannot go to the next page
- AssociatedManyo @ Econnex on 23/03/2022 - 17:48
  
  Rockhard, We are seeing a lot of traffic currently on the site causing some delays. If you are facing this issue please feel free to reach out to our support team at [email protected] or DM us with your details. If you contact us during the promotional period we will still provide the gift card.
  - Rockhard on 24/03/2022 - 20:08
    
    It's working now.
Aneurism on 23/03/2022 - 17:13

I suffered a weird sort of micro packet loss on Superloop (HFC) that just made work meetings unbearable compared to other providers. Although the price was handy, the unexplainable complete micro dropouts that would happen sporadically during each day I was there gave me boundless headaches, especially for video conferencing.
- [Deactivated] on 23/03/2022 - 17:16
  
  Same happened to me and my only Fans account
[Deactivated] on 23/03/2022 - 17:14

+1

I am using this deal to broker a better deal with my current provider because the next button wont work.

^^ in bold and highlighted in italic because of ~~next button~~
- [Deactivated] on 23/03/2022 - 19:02
  
  Just got a $25 a month reduction with my current provider.
  Manyo, this is not your fault but I would suggest telling the higher ups that when you go live with a deal, that your back end can accommodate it.
  I was willing to switch, the next button was a deal breaker and in that time I got a better deal with my own provider.
  Just some feedback for your managers.
  - AssociatedManyo @ Econnex on 23/03/2022 - 20:10
    
    +1
    
    Hi tommy wiseau, It's really unfortunate to see you go, however, we would really like to thank you for your feedback, rest assured that it will be forwarded to the relevant team.
plentifoo on 23/03/2022 - 17:25

+1

my service has been activated - when do we receive the giftcard?
- AssociatedManyo @ Econnex on 23/03/2022 - 17:46
  
  plentifoo, as per T&C you will receive your gift card after 90 days from the date of activation.
  - plentifoo on 12/04/2022 - 18:46
    
    +1
    
    after 90 days or within 90 days?
    
    How will it be sent to me? Do i have to chase anyone up?
    
    I've been activated on my superloop account now for nearly a month, applying through the econnex landing site.
- [Deactivated] on 23/03/2022 - 18:13
  
  Once the next button starts working.
CoreJava on 23/03/2022 - 19:09

They are going to slaughter me with the new connection fee for $300.
- AssociatedManyo @ Econnex on 23/03/2022 - 20:06
  
  Hi CoreJava, if you have paid in past mostly likely you will not be charged, but if there is a charge the team will confirm before processing
Windy711 on 23/03/2022 - 19:11

My current plan will be expired in 3 months, can I sign up now and activate the service after 3 months? Is that still qualified for this promiton?
- AssociatedManyo @ Econnex on 23/03/2022 - 20:11
  
  Hi Windy711, unfortunately, there is no way to delay the activation for such a long time.
- SnoozeAndLose on 24/03/2022 - 18:47
  
  Bring the expiry to your existing plan early
plentifoo on 23/03/2022 - 19:53

Manyo - there's no option to select an activation date via the econnex registration page. if it's the 'are you moving' option, it needs to be changed because most people are NOT moving homes and immediately ignore this question.

i've ignored it and thought that I could discuss my connection date further in the registration process with superloop, but unfortunately, they activated the service immediately and now I'm liable to pay both superloop and my current NBN provider TPG for a month's service as I'm still running the course of the 30 day termination notice.

I doubt econnex are going to take any responsibility for this but just a heads up for those registering on their deplorable website.
- AssociatedManyo @ Econnex on 23/03/2022 - 20:29
  
  plentifoo, apologies for the inconvenience caused to you, Kindly DM us your contact number/email id so that we can track your application and investigate why you were not able to select the activation date, while applying for the connection, as this option should have been available on the page.
- Reveen on 23/03/2022 - 22:49
  
  It does ask you for an activation date later on in the application.
  - plentifoo on 23/03/2022 - 23:13
    
    +1
    
    I'll run thru the application again, might be my oversight
sharky_k on 23/03/2022 - 23:10

How is 'new customer' defined. I've had superloop in the past but left them about 7 months ago. Will I be eligible?
- AssociatedManyo @ Econnex on 24/03/2022 - 13:18
  
  Hi sharky_k, yes you are eligible for the deal, Kindly sign up through https://compare.econnex.com.au/Ozbargain-superloop/ journey to find a suitable plan for you.
  - sharky_k on 24/03/2022 - 13:51
    
    +1
    
    Thanks. I have submitted an application. I recieved the signup confirmation email from econnex but it doesn't mention the $100 giftcard. Is there confirmation somehow that the $100 giftcard offer has been tracked and applied to the account?
    - AssociatedManyo @ Econnex on 24/03/2022 - 16:00
      
      +1
      
      sharky_k, as per T&C you will receive your gift card after 90 days from the date of activation, further kindly reach out to our support team at [email protected] and send your contact number/email id so that we can track your application.
ja912son on 24/03/2022 - 02:50

Does anyone know if Superloop does credit check for application? It looks like a prepaid and hopefully no credit enquiry from Superloop
- AssociatedManyo @ Econnex on 24/03/2022 - 13:21
  
  Hey ja912son, there will be no credit checks performed.
Joejoeinc on 24/03/2022 - 09:47

Website is borked.. can't click next
- AssociatedManyo @ Econnex on 26/03/2022 - 17:43
  
  Hi Joejoeinc, happy to say the page is now working. If you are still having issues or need assistance feel free to reach out to the Econnex team, Kindly sign up through https://compare.econnex.com.au/Ozbargain-superloop/ journey to find a suitable plan for you.
Riverking on 24/03/2022 - 10:19

Last time with the same deals, I called Econnex up to choose the collection date.
They said I must stay with them for 3 months to get that $100 WWL GC.
keejoonc on 24/03/2022 - 11:03

Website seems to be working this morning. Signed up and was able to nominate activation date.
Borg on 24/03/2022 - 12:00

@OP: How long does it take for you to send details to Superloop? More interested in turn around time and what if existing NBN is about to expire in the next day or two whether this will be processed on time otherwise current carrier will charge for another month.
- lcer on 24/03/2022 - 12:44
  
  Interested in knowing this too. I signed up a couple of hours ago and am porting from Aussie Broadband with FTTP.
- AssociatedManyo @ Econnex on 24/03/2022 - 13:23
  
  Hey Borg, Please be advised, if you are going for a BYO modem, the application will be processed in 24 business hrs.
  - Borg on 24/03/2022 - 13:30
    
    +1
    
    Thanks Manyo.
    
    @Icer: General FYI on process: I called Superloop an hour ago to ask as I submitted one late last night. They noted that once the form is received from eConnex that it then processes in their systems usually within 30mins. The churn itself is also quick and on the day.
    
    As I had to process one quickly as current was expiring, she asked me to shot them through my eConnex confirmation email. The lady I spoke to said she would chase it up (which she did).
    
    Within 30mins of my call I received Two emails from Superloop
    * Your order has been received! (This incl account login details. Just do a Password reset to get password as we didn;t choose a password when signing up)
    * Superloop Home Broadband Important Documents (General link to docs)
    
    Now just waiting to see how long the Churn across takes. I'll report back when churned.
    - lcer on 24/03/2022 - 15:49
      
      Thanks for the info @borg. I had a smooth transition over to Superloop. Submitted request at 9.30am in the morning and I was just connected to Superloop after 2pm after receiving a couple of SMS messages and a few emails. The only thing I had to do was connect my router to UNI-D1. I was originally on UNI-D2. There is an email from Superloop that advised which port to connect to. I should mention I had no problem using the Econnex website too.
      - Borg on 24/03/2022 - 17:08
        
        @lcer: Ha…………..and here I am at 5PM still waiting for Churn!
        
        AssociatedManyo @ Econnex on 24/03/2022 - 17:42
        
        @Borg: Borg, in order to investigate further, please share your email or contact number at [email protected] or call us on -1800 013 000, so that we can track your application and provide you with an update.
        
        Reveen on 24/03/2022 - 18:10
        
        @Borg: Contact Superloop via live chat if your churn is urgent as NBN Co may have requested a Proof of Occupancy form.
        
        Borg on 24/03/2022 - 19:37
        
        @Reveen: Thanks Manyo & Reveen.
        I did make contact with Superloop via chat. He noted that my transfer was set as a new setup. All rather strange as I was chatting to them at 1pm checking if they receive my app and they already knew ot was a Churn. Wires are crossed. Anyhow, he noted that he would kick off the transfer. Time will tell as that was 2 hours ago.
        
        Borg on 25/03/2022 - 10:57
        
        @Borg: I gave up and cancelled my Transfer. Truly shocking Cust service by Superloop and no way to talk to anyone. You just sit on hold. If you enter your phone for them to call back (which I did yesterday), good luck with that. Still no call back. I ended up in Chat yesterday afterwhich they noted all was well and process was now underway. Today. Still nothing, no SMS, or email. I called "New Accounts" area who could not advise and transferred me into the Churn Queue. Again on hold over 1.5 hours now and then timed out and line went dead. Nice.
        
        I gave up and just opened a CHAT window and cancelled the transfer after they were painful trying assist and was getting nowhere.
        Ah well, my take away = Superloop support is shocking and even for customers trying to connect to them hence happy not to go there. For me, it was better find out now I suppose rather than after Churning over. I hope all your experiences are better than mine.
keejoonc on 24/03/2022 - 16:04

I received the order confirmation email from Superloop just then for an order I placed this morning. I requested activation on 1 April but that's not mentioned anywhere on the email from Superloop, which worries me slightly but hopefully it all works out.
- Reveen on 24/03/2022 - 16:08
  
  Placed an order yesterday specifying today as the connection date and I was churned over with no issues.
  - bobwokeup on 25/03/2022 - 11:13
    
    That’s a good idea, I signed up as ASAP so hopefully mine goes through today then…
yj320696 on 24/03/2022 - 16:51

Hi, I have a referral from my friend. I believe it can’t be used with this offer, right?
AssociatedManyo @ Econnex on 24/03/2022 - 17:03

+1

yj320696, unfortunately, as per T&C this offer cannot be used in conjunction with any other corporate offer or discount.
- yj320696 on 24/03/2022 - 17:54
  
  Thanks. Do I need disconnect current ISP?
  - AssociatedManyo @ Econnex on 24/03/2022 - 18:34
    
    yj320696, yes, we recommend you inform your current provider once your services have switched.
bobwokeup on 24/03/2022 - 20:32

Thanks OP, signed up with Spintel the other week and the speeds were terrible. Signed up to Superloop thanks to this post.
DemocracyManifest on 25/03/2022 - 01:08

+1

Two months straight up free would be better…
eegos on 25/03/2022 - 12:22

Just to echo, the website is working fine for me.
A question though, if I sign up today and have the service activated in end of April, is this still eligible for $100 woolies gift card?
- AssociatedManyo @ Econnex on 25/03/2022 - 13:20
  
  Hi eegos, Yes, you can sign up today and delay your activation and still be eligible for this deal, Kindly sign up through https://compare.econnex.com.au/Ozbargain-superloop/, Please be advised, do not miss the option of activation date(ASAP or connection date) that will appear on 3rd page of the journey.
Fastjam on 25/03/2022 - 13:02

Hi @mayo can this be done via email, try to call the 1800 it is always an answer phone service, leave details for call back, they call back randomly, I'm in meetings etc, number they call on you can't call back, call 1800 wash, rinse repeat.
- AssociatedManyo @ Econnex on 25/03/2022 - 13:19
  
  Hi Fastjam, Apologies for the inconvenience caused to you, please let us know best time when we should call you, we would just need 10 mins of your time.
  - Fastjam on 25/03/2022 - 14:13
    
    Hi, can't try again say 430pm, I'll be on a train but will have my phone on me. Thanks
    - AssociatedManyo @ Econnex on 25/03/2022 - 14:37
      
      Fastjam, kindly confirm your state, as we are in Sydney, just want to make sure that we call you on the right time.
      - Fastjam on 25/03/2022 - 15:01
        
        @Manyo: The education state, Vic
        
        Fastjam on 25/03/2022 - 17:24
        
        @Fastjam: 5pm call and did not hear it…they can try again now
skinny on 25/03/2022 - 13:27

Thanks switched from futurebroadband $111 offer.. I was moving home and they would not transfer the service at the same price which I specifically checked.. this should be good for the next 6 months and I am sure OZBargain will find me another better one in the next 6 months!
6828 on 25/03/2022 - 15:24

Terms and conditions when I went to sign up:

"8. After 6 months, Superloop will bill you ($995) the monthly fee applicable to the service you selected at the time of signing up."

Um, what ?
- AssociatedManyo @ Econnex on 25/03/2022 - 15:44
  
  Hi 6828, can you please confirm which plan are you trying to sign-up for?
  - 6828 on 25/03/2022 - 15:46
    
    Thanks for the fast reply Manyo. The 100/40 Unlimited plan.
    - AssociatedManyo @ Econnex on 25/03/2022 - 15:53
      
      Hey6828, we can confirm that the discounted cost for this plan is $79.95 for the first 6 months and after that it will change back to $98.95, rest assured that you will not be billed for $995, we have also reviewed the terms & conditions and there seems to be no error.
      - 6828 on 25/03/2022 - 15:58
        
        @Manyo: Thanks for looking into that for me.
        
        It's on the last page where it says: "Your acknowledgement and acceptance" under "How the Offer works"
        
        I can send you a copy of what I saw if you like?
        
        I've completed the application now BTW.
        
        AssociatedManyo @ Econnex on 25/03/2022 - 16:14
        
        @6828: 6828, we can confirm that the cost mentioned in the terms & conditions is $98.95, not $995, we would recommend that you review it again for your satisfaction.
        
        AssociatedManyo @ Econnex on 25/03/2022 - 16:16
        
        +1
        
        @6828: 6828, Thank you for signing up with this offer.
        
        6828 on 25/03/2022 - 16:18
        
        +1
        
        @Manyo: Thanks for offering the offer and supporting the offer here.
- 6828 on 28/03/2022 - 14:44
  
  FYI: I was connected to Superloop within 3 hours of applying via Econnex.
  
  Very thankful for @Manyo for assisting here on OZB. 😀
kickling on 25/03/2022 - 23:36

@Manyo

I signed up for a future date connection. Got a confirmation from ecconex.

In case of future dispute, how do I prove that I signed up via the promo link?
AssociatedManyo @ Econnex on 26/03/2022 - 16:29

Hi kickling, if you have used the correct promo link then, you do not have to worry about it, as our system will track the application based on the link you used to sign up and if you still have any issue, you can share your application reference number/ phone number/email id used while doing the signup, so that we can track your application and advise you accordingly.
- kickling on 26/03/2022 - 18:11
  
  Ok thanks. I definitely used the link you posted above. If there's any issues I'll follow up based on your advice.
s0805 on 27/03/2022 - 14:48

OP, how far in future we can select the activation. Could we request activation in 2 months time and sign up now? Also, to confirm as per condition (minimum of 30+days) do we need to stay with superloop atleast for 2 months to get gift card? Does superloop do pro-rata refund if you know?
- kickling on 27/03/2022 - 14:53
  
  +1
  
  Fyi I signed up to start on 23rd June
  - s0805 on 27/03/2022 - 15:08
    
    do we have to stay with them for 2 months (i.e >30 days) to get gift card if you know…
    - kickling on 27/03/2022 - 22:52
      
      You must have the service for 30 days
- AssociatedManyo @ Econnex on 28/03/2022 - 14:10
  
  Hi s0805, as per terms and conditions, you can request activation in 2 months time and sign up now, please be advised, you have to stay with Super loop for 30 days after the date of activation and in case the service is canceled within the first 30 days(of activation) the transaction would be deemed invalid and you will receive a $100 Woolworths Store Bonus eGift Card by email up to 90 days after you have successfully activated your service.
bobwokeup on 27/03/2022 - 14:55

Did anyone else get a call from Superloop asking for more information?

I missed the call then called back and waited for 1.5 hours but couldn’t wait any longer. Sent them an email a few days ago but haven’t heard back.
- Borg on 27/03/2022 - 22:58
  
  Yeah, their support is awful. I had to cancel my transfer due to no way to contact them and current providor was due to renew in 2 days (last Fri). Left my callback number as got bored sitting on hold. I never did hear back to either calls and that was Wed. Likewise with email enquiry. Best bet is to use the Live Chat. They are quick there but limited to what they assist with.
  - bobwokeup on 28/03/2022 - 00:23
    
    Oh damn I thought they had good support as it’s Aussie based. I don’t have the live chat after logging in and tried a few browsers too.
    - Borg on 28/03/2022 - 09:42
      
      Call their sales line i.e. same number but select new customer wanting to join. They answer quickly. Perhaps they can assist?
      - bobwokeup on 28/03/2022 - 10:28
        
        @Borg: Great idea, thanks.
      - bobwokeup on 28/03/2022 - 12:35
        
        @Borg: They ended up replying to me on Messenger so I’ll continue the chat there.
edathor on 27/03/2022 - 15:27

I was just about to sign up for More Telecom (https://www.ozbargain.com.au/node/684224?page=3#comment) but $100 voucher is much better.

I don't understand why Superloop (and most other providers) offer discounted prices for only 6 months.
bobwokeup on 28/03/2022 - 13:47

Manyo so it turns out Superloop was trying to call me as I couldn't nominate on the form that I acknowledge I am transferring from my previous NBN provider.

I said no to moving house on the Econnex form so not sure what happened there?
- AssociatedManyo @ Econnex on 28/03/2022 - 13:57
  
  Hi billybob1978, Super loop sometimes does cross verification, just to confirm whether it's a transfer or move-in connection, rest assured your file has been successfully submitted with Super loop as transfer connection.
  - bobwokeup on 28/03/2022 - 14:45
    
    +3
    
    Okay but my point was you should add it to the form.
    - Borg on 28/03/2022 - 19:29
      
      +1
      
      Absolutely agree as that's what stuffed mine up and ended up cancelling as was too late to churn. They thought mine was a new connection regardless of me noting "not moving house". Superloop are not receiving full info i.e. existing connection exists and only moving to "churn".
bobwokeup on 28/03/2022 - 18:01

Coming from Belong initially and using their modem I can’t believe how easy and painless the whole process was when transferring from Spintel (their support was terrible).

Yeah I received a voicemail and the wait time to call back was long but I dare say they were OzBargained. They replied to me this morning and as promised followed up with a phone call a few hours later to confirm it’s a transfer.

Then this afternoon the Wi-Fi switched off and the modem automatically reconfigured (had to manually update the settings when with Spintel for a few weeks and forgot how to do it as it’d been years) not long afterwards and the ping results are already back to a normal level (under 10ms).
Ag88 on 30/03/2022 - 14:13

+1

Transition is super smooth and quick. It only took less than 24 hours to move from my current service provider. And internet speed is very fast at this time and will test during evening. Hope the connection will be reliable. Thanks Manyo and $100 gc is a bonus.
- AssociatedManyo @ Econnex on 31/03/2022 - 08:26
  
  Fantastic - thank you for the feedback, we are glad you are enjoying your new service!
  - Bargain-er on 10/04/2022 - 12:37
    
    Any promo switching to Belong? Looking to switch asap. Thanks

This was posted 2 years 1 month 6 days ago, and might be an out-dated deal.

Switch to a Superloop nbn Service with Econnex and Receive a $100 Woolworths Gift Card (New Customers Only) @ Econnex

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