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More Telecom nbn 50/20 $53.90, 100/20 $69.30, 250/25 $83.30 (30% off) Per Month for 1-Year - Pay by CommBank Credit/Debit Card

3700

So pretty much this is the chump version of this one.

Check your reward program first to see if you have this one. I havent met anyone who has the awards version (in the link below as this is 24 months).

https://www.ozbargain.com.au/node/683386


Only requirement is to pay by Commbank Credit or Debit card

I got this and I have 100/20, in prime time so its good?

Tech support is only available till 8pm sydney time so make sure you swap during the day so you can call em if needed.

To be clear, I did not have any targeted offers and paid with a commbank debit card.

250/25 is only available on FTTP and HFC.

More is PPPoE so make sure your router is compatible. Static IP address is provided.

Offer of 30% off a More nbn™ plan for 12 months is for customers who complete the sign up and switch providers by 31 December 2022 and use a CommBank Debit or Credit card as their bill payment method. The 12 months is a promotional period and commences from the day that your nbn™ service is activated on the nbn™ network. After this the cost of your plan will revert to the Recommended Retail Price (RRP). The RRP of More nbn™ plans are subject to change. The offer does not apply in relation to any modem charges, nbn™ New Development Fee or New Copper Pair charges or any fees in respect of additional services or usage. If you sign up, More will be your service provider for your nbn™ and will handle all technical enquiries, complaints and servicing. The provision of your nbn™ service will be subject to More’s standard terms of service and policies, which are available on the More website. CommBank reserve the right to remove this offer at any time.

1 Not suitable for FTTN or FTTB connections.


URL has been found for the commbank credit cards awards (https://www.commbank.com.au/credit-cards/awards-credit-cards…)

This is for a 24 months of 30% but you REQUIRE a commbank Credit cards awards card.

EDIT: Removed as the offer is clear you had to get it on the commbank awards section.

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closed Comments

  • I've just signed up to 50/20Mbps $53.90 with the generic link since I didn't get the targeted offer.

    It states promo price was only for 12 months and not 24 months though, not sure if I've missed a step.

    • Well the title of the deal says 12 months. The 24 months deal is only for those with a CBA credit card or is targeted with the 40% off offer.

      • hey mate
        which link to use to signup for 12 months discounted? dnt have CBA debit/credit card

        • +1

          No link for non CBA

        • +1

          You need a CBA card for all of these deals. 12 months for debit card and 24 months for credit card.

          • @xers: I'm still reading through the two threads.

            Is the 30% off 24 months deal only eligible on the Awards credit cards or any CommBank credit cards?

            • @thangcuoi: Sign up using your CommBank credit or debit card as your bill payment method before 31 December 2022 and get up to 30% off your bill for the first 12 months.
              OR
              10,000 bonus CommBank Awards points when you sign up for nbn™ with More.
              Plus 30% off nbn™ plan fees for 24 months *conditions apply
              Sign up using your CommBank Awards credit card on or before 18th May 2022.

              • @huntabargain: Thanks. I have signed up for a debit card. Waiting for it to arrive before switching to More NBN.

      • Ah yes I seem to have focused too much on 24 months for CBA credit card - I missed that!

  • Does anyone know if we can sign up for this one (with debit card) as it is 24 months? https://www.more.com.au/personal/commbank-awards#speeds
    Or am I missing something?

    • Has to be an awards account.

      • Thanks OP. I was just a little confused when I click confirming that you have a debit card and the terms were not that clear "The offer of 10,000 bonus Awards points and 30% off nbn™ plan fees for 24 months is for customers who complete the sign up before 18th May 2022 using their CommBank Awards credit or debit card."

  • Not a bad deal at all! Thanks OP. Made the churn today even i still have one month left with ABB's promotion. Was with tangerine before so it's been alright. Good thing about all vocus reseller is that they do offer a free static IP.

  • Thanks

  • Anyone used this service and have any comments on quality of service?

    • +4

      Everyone's different. Even sites like Product Review have polarising reviews of mainly 1 star or 5 stars.

      For me, I was with them for about an hour. On HFC in SA. Got changed over to More for 250/25 from Aussie BB. Speed was only 100/20. Called customer support - which I thought was going to be in Australia, was actually a foreign call center and there was no getting around them wanting to follow their troubleshooting scripts, despite having done those exact things before calling.

      They still insisted the problem was on my end. Asked me to reboot, reset NTD, disconnect all devices from my network and only plug in a laptop directly to the router, blah blah…. never accepting the issue could be on their end.

      Frustrating was all it was.

      After an hour of getting nowhere, I politely told them to "shove it". Called Aussie, got reconnected within 15 minutes and I was up and running at full speed.

      I had to call back the next day to get someone in Melbourne to process the refund. They were just rude. I asked if i'll get any confirmation, they said "no". I had to twist their arm into sending me an email to state I had cancelled my service with them and will receive a refund.

      A month later, I receive an invoice from More for a service i'm not even using. I had to call again. I asked them why I was being billed and why they still had my credit card details… apparently you agree to a direct debit upon sign up. Must have missed that when I did so.

      In my opinion, you get what you pay for. I would avoid them. Frustratingly bad service all around. Hopefully it's better for others!

      • This exact same thing happened to me with Aussie BB. I am going to move from ABB to SL or to This deal.

      • Hrmm, same thing has happened to me. Joined more y'day. Service activated today. 250/25, supposedly. First speed test was 92/20. A few thereafter ranged between 16Mbps and 65Mbos down.

        Called more. Jumped through all their hoops as you described. They've escalated to nbn. Apparently going to hear back within 24 hours. So far it is not the seamless churning experience I've had jumping between SL and ABB.

        • After about 24 hours of speed test results jumping around between 16 and 120mbps the NBN technician came out and after I told him the sequence if events he asked which RSP I used. When I told him "More" he groaned and replied "That'll be your problem. Complain enough and they'll bump you onto a faster server. They often start folks out on a granny server for people who don't run speed tests."

          He spent about an hour running various tests finding nothing wrong with the cable. He eventually swapped out the NBN connection box as a last resort. That made no difference to speed test results. His final words were "there's no reason you shouldn't be able to get up to gigabit speeds on this connection, but obviously you're not. Take it up with your RSP."

          About 3 hours later, with no further action being taken from my end, the connection came good and has been reliably testing at 250/25.

          About an hour later a more rep called noting that the NBN tech had visited and asked if everything was ok.

          Take from that what you will. Has only been a few days now but connection has been rock solid.

      • yeah, i dont trust you, who changes ISP faster than underwear lmfao

        • Not true, what if he changes his underwear once a year? :)

      • I was connected to MORE on the weekend and so far I have no internet still.. they were blaming on my modem, nbn etc…
        I told them I am going back to Aussie BB if I don't get connected within the next 24 hours.

        • Did you eventually get connected?

          • +1

            @PlagueistheCheap: No. They can't solve the problem and NBN came to check my line everything was fine.
            Now I need to chase for the refund… pain ITB.

            I went back to Aussie Broadband and everything re-connected within half day so it was never my problem.

            • @pearl2013: What type of NBN do you have? I had a connection issue over the weekend too but a factory reset of my modem (DSL-AC68U) resolved it. Even after restoring a config backup of my modem still worked after the factory reset.

              • @pogiguy: Cannot remember now, but I have tried everything they suggested.

  • +1

    Good timing as I was just looking into bumping up my internet. ABB pricing isn't that good any more.

    Signed up with More so will see how it goes

  • I also just signed up, after not being able to get anyone in customer service with SuperLoop for 2 hours,. then it just disconnected me.
    I find it difficult that any other provide could be this bad.

  • +1

    Wow, great experience. Signed up yesterday, connected today. Called current nbn provider to cancel existing service.
    Already using new service! Speed 103 down and 19 up.

    Much love!

  • For those switching from superloop do we need to advise SL we are disconnecting or will the switch process take care of it.

    10 days left on my current cycle but SL have already invoiced for next cycle. Worried that will pull a sneaky.

    SL connection is solid but their customer service is balls

    • I churned from SL to More. I get a sms from SL saying "We have a churn request" and for me to confirm via SMS. I text back yes, and the churn proceeds.

      I then get a survey from SL saying "What did we do wrong"?

      More take care of the SL end. You don't need to do anything,.

      • Did you tell survey people: I am breaking up as too expensive, thanks for the 6 months honeymoon :)

  • What about if my NBN under my name and uses my wife's debit card, is it still eligible?

    Also, it is possible to move from one plan to another during the 12 months, is the discount still applied?

    Thanks.

  • https://www.more.com.au/personal/commbank-awards#speeds

    Use this link to get 24 months. The one from ozb website is now showing as 12 months discount period.

    • The 12 month deal is for CBA Debit Cards. The link you posted requires a CBA Awards Credit Card.

      • Yes, that is correct! I missed that one.

      • Using this 24 months link and having Awards Card would that give 30% or 40% discount not having the “Code”?

    • The original post states 'Removed as the offer is clear you had to get it on the commbank awards section' are they referring to that link you posted? Have an Awards card and used to get offers in the rewards section but none at all since they faffed around with my netbank after a technical issue a few weeks ago…(and the previously activated ones were removed before expiry when they did so)

      • +1

        The offer on "My Rewards" in the app was i believe for targeted users. This one is open for all as long as you have an awards credit card.

  • +1

    I switched over from SL yesterday without issue (FTTP)

    As they use PPPoE had to manually configure my modem with login details but now all good with speeds as expected.

    Yes they are using support staff from The Philippines however at least they answer right away unlike SL who has gone to crap with very long wait times!

  • Thanks just successfully ported over from SL too.

    Same speed/service so far.

    I did receive a SMS from SL that picked up I had changed ISP and asked if I would like to cancel my account. After saying yes, it confirmed my account was closed.

    Will still ring up to confirm as I am close to my best billing date and don't want any surprises!

  • Thanks !!!! 100/20 for $69.30 (24 months)

    Switched over from ABB yesterday, no issues at all.
    Had to manually configure the modem using MORE login details. Cheers

  • do you use your username or account number for pppoe login

    • you will get email from MORE with your isp username, isp password

      • I also got a text

  • Signed up last night at 8pm.
    Got an sms and email that my service was connected at 9am this morning.

    Only thing is that you have to manually change the user and password on the router.
    Speed tests are excellent 51/20.

  • Hey guys,

    1. Is there any downtime when switching from old ISP to more?
    2. With superloop I never entered any credentials in my router. Do I need to with more?

    Thanks

    • See my comment below

    • +1

      I submitted my order around 11am
      Received confirmation email that service had been ordered around 3pm
      Internet was down around 4pm…
      Received email that service was ready at 5:45pm

      I too have never had to enter credentials for ABB and Superloop… but for MORE, i had to log into my modem gateway, and set up user/password.

    • Thanks guys.

      My experience

      Called more at 329pm to change connection date from 26/2 to asap. Got through to support straight away and he sent the order.

      342pm I get email NBN service ordered. With PPPOE credentials

      417pm rec text from superloop saying NBN service transferred. Around same time internet drops.

      5pm ready to go email confirm and text from more.

      Good so far.

      • I got email from More with Username (my email address), Account Number, and Temporary Password, is that the one you enter or they meant to send another to set up the modem?

        • You'll get another 2 emails.

          One to say your NBN has been ordered.
          One to say your NBN is ready.

          Both those emails have your modem login details.

          • @Whatisthatvelvet: Thanks, I called them (after 6hrs not receiving any communication) and they processed order on the spot and received first email straight away, then entered user info in modem setup, couple of hours later I am up and connected and received the second email. Impressed with service so far and speed 52 down, 19 up, at least can talk to human people for support / help, unlike BELONG.
            BYE shitty BELONG.

  • Signed up this morning about 9am.

    Internet went down about 2pm for about an hour than got PPPoE details. Punched them in and connected immediately at 95/19 on my FTTN.

  • +1

    Applied and connected last night.
    Had a bit of issues with the TPG modem connection with setting up PPPoE details, called support at 9pm and they were excellent.
    Also, confirmed that TPG still has 30 days notice thing, even WITHOUT a contract (learned this the hard way), so plan ahead before disconnecting

  • So when you change your nbn provider and want to use your current router, do you have to do anything with your router or it's automatic like switching mobile network provider?

    PS: Just got welcome to more message from same number that previously sent me welcome to Tangerine message

    • Change modem pppoe user pass

      Same/sister cos

  • Did you guys wait for activation email before applying the username and password? I’ve meant to be connected yesterday but no activation email but have a “nbn service has been ordered” with my username and password.

    Called support today and he said put those details in and wait for activation and that’s going to be 2-24 hours of downtime? That’s bizzare shouldn’t I wait for the activation email before changing over and putting the credientials in?

  • Is it targeted?

    Asked to confirm the followings
    "I am aware that I've activated an exclusive CommBank customer special offer. I confirm that I am an active CommBank customer and have my CommBank credit or debit card available to complete this order."

    • Q: Is it targeted?
      A: I confirm that I am an active CommBank customer and have my CommBank credit or debit card available to complete this order.

  • So far it's not looking good for me.

    Placed an order midday 20/02 to transfer from Launtel, waited until late 21/02 and was not connected so decided to give them a call. They asked me to input the username and password into my router but that didn't work so they said they would escalate it with NBN and there would be a response within 72 hours.

    I then received an email late last night 22/02 saying that a technician appointment has been booked for next week 02/03, as if this was a new connection. I called More up this morning asking why and was told that NBN is still trying to activate my order and the technician appointment was booked just in case remote activation fails??? When asked why they simply said they had no idea and it was an NBN issue.

    Thankfully my connection with Launtel is still working (which has great customer service btw, if only they were a bit cheaper) so I'm not left without internet.

  • Currently with Telstra with their NBN smart modem gen 2

    Is it safe to assume my modem is compatible with More?

    Any settings I have to change when switching to More?

    Have a CBA rewards card so a great deal (24 month discount). Even without the 30% discount, it's reasonably priced for 50/20 ($77).

    Telstra increased their 50/20 plan to $95 but have offered a me a permanent $20 discount, bringing it down to $75pm.

  • perfect timing as my superloop 6month discount end in early march. on the HFC.

  • +2

    Singed up @ 4:38pm and was up and running by 6:15pm. Left ABB FTTN connection - speeds are the same as ABB so far this evening. Hope it continues. Process was painless and quick and 24 months discount clearly noted. Also scored the 10000 bonus points on my rewards credit card.

    • Will be getting the Ultimate rewards card for the 70k Qantas points. Just wondering if I take the 24 months deal and switch from the Awards card to debit card, do you think they would notice? I would be closing the Ultimate card after getting the points. Thanks.

    • Did you have to call ABB to cancel?
      I'm trying to get through and the estimate wait time was over 80 mins (nearly 2 hours ago). Wondering if it will be automatic or not. My new billing cycle starts tomorrow.

      • I transferred from ABB yesterday. Didn't bother calling to cancel as service doesn't show in the app anymore

        • I actually jumped on online chat (who said I have to call to cancel) and they said the line itself will transfer over however your account itself will remain open and that "unfortunately if you do not close off the service to my understanding our system will remain billing as per usual".
          Hard to charge you for not providing a service. So I guess I better keep calling just to be safe.

          • @trabug: Called again this morning. They said already canceled so wasn’t necessary in the end..

      • Call Aussie BB if you have nbn FTTP or Fixed Wireless.

      • It depends how you were transferred. Can you still see your service in your account page? If so, you need to call them up

  • Many providers purposely decrease your speed. Experienced this with both TPG and Spintel. Once I complained about it, they increased it and it was fine. Customers who don't complain have it slower.

  • +5

    Also got connected yesterday.. switched over seamlessly. Getting full speed on the 250/25…. even in peak at night. Pings the same as telstra to aus servers gaming.. no regrets yet.

  • I have debit and credit cards from CBA, but no awards credit card. I don't see this offer in the rewards section in the app.
    Is there any way I can still get this discount?

  • Any ideas if the Vodafone wifi hub supports PPPoE

  • Signed up on Thursday 24/2, was disconnected from existing provider on Friday evening but wasn't transferred to More. I have been without internet since then. Called More a couple of times and apparently it's been escalated to their provisioning team. However, according to the rep, it may take 1-3 business days and they might need to send out a technician. First time it's taking that long to transfer my NBN service. Always took about 30 mins when switching providers previously. Lesson learned; never transfer NBN near/over the weekend.

    • Have you got your PPPoE details (NBN username: [email protected] and NBN password) and input that to your router yet?

      My experience transfering to More was the same thing, disconnected from SL almost instantly once I replied to their cancellation text. No internet and after about 30 minutes I called More to ask if the provisioning was happening. The rep said it hasn't been provisioned and he'll escalate to provision team, but they will take 1-3 business days. As the rep was creating the escalation, my internet started working after I put in the PPPoE details (this can be provided to you by the phone rep, or is provided on the email containing "Your Connection Information" prior to you receiving the final email that says "your NBN order is ready to go"). After about 10 mintues after my connection started working, I got the final email confirming that the NBN was ready to go.

      Could be coincidence, but worth a try to see if inputing the PPPoE details would get the ball moving.

      • Thanks @assailantsky. Still waiting for the PPPoE details via email. I applied the credentials, from order details page, in my router on Friday evening. It's still not connected. I believe the problem is with their automatic provisioning software/vendor. Upstream/Downstream lights are still flashing on the NTD box. Going to cancel my order and signup elsewhere.

  • Worst ever experience from BELONG, they disconnected my 30 NBN plan after being with them for 5 years without my knowledge and after lodging support email (can't talk to human being BTW) they asked me to re-join / re-apply at much higher price!! WTF.. To make it worse, they refusing to refund me the remaining 25days left of the already paid month. I will have no option but to lodge formal complain to the Telecommunication OMBUDSMAN. NOT HAPPY JAN.
    Joined MORE at cheaper rate, higher speed, much better service with people you can call them in case you need help.

    • NOT HAPPY JAN.

      It's now FEB.

      Are you happy?

      • haha, yes I am happy now.
        Joined MORE at cheaper rate, higher speed, much better service with people you can call them in case you need help.

  • With everyone churning from Superloop and my $20 discount with them soon to expire, Superloop have offered me $10 off per month to stay with them on a 12 month contract…

  • sign up around 10:00 this morning and the confirmation with PPPOE credentials is received at around 15:00.

    updated it and the internet back online.

    Ping is 15-20. speed is slower than SL in my case…will see how it goes.

  • Bad experience so far, got email about the nbn order today at 10, sms from superloop around 11 about transferring to another provider and internet is down afterwards and now 6pm still no connection. Strange thing is rstp for my ipcam, whatsapp and push notifications for my ipad works but not for http.

    • did you receive email from More with new login details to enter in the modem? If not, give them a call and they will do it straight away. That was my experience. Then after 2 hours got Internet live.

      • Yup I got that details, keyed in more than 3 hours ago but my order page on their website is still awaiting for activation. Called them twice they just said to wait for 24 hours. No minecraft for my kids then this evening

        • are you connected and if so when?

          • @huntabargain: Just got connected at 3PM, was having issue with the DNS, quick call to them fix it. Cheers

            • @kodoq: Hi, could you share what DNS issue you had? Can you see if you can run a speedtest? Thanks.

  • any referral code?

    • +1

      you don't need code, just need CBA card

      • yes I know, but there is a field for referral code as well so i thought i might be able to stack up something on top of that such as a free month subscription or …

        • I guess referral code is for people who were targeted in the app, so you get the discount for 2 years. No free month with More.

  • Thanks OP, signed up with a commbank debit card that expires this month, hopefully they send me another one.

    • Ordered Monday night, connected Tuesday midday (I did ask for 5pm so it came earlier than expected), speeds all seem good so far. Melbourne, HFC, came from Origin BB (whitelabel ABB).

      Did have an odd DNS issue where I could only access google websites (search and youtube) but nothing else, auto-resolved after the first 30 minutes of churning connection and furiously scratching my head.

      • Good to hear the signup process went smoothly

        Much appreciated if you could confirm whether it’s possible to switch to different plans on the More Telecom website
        Do the other plans show the 30% discount or regular price?

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