• expired

[Commbank] 30% off NBN Plans for First 12 Months: 25/5 $46.20, 50/20 $53.90, 100/20 $69.30, Then 10% off Ongoing @ More

1260

Checkout using CommBank Credit or Debit Card to get 30% off NBN plans for 12 months (Modem not inc). After 12mo, you get 10% discount ongoing.

Update: Customers also eligible for 10,000 CommBank award points

Credit to: redwiggle

https://www.commbank.com.au/credit-cards/latest/more.html

Note. they say to use their link (CommBank)

Earn 10,000 bonus Awards points with More nbnTM
Plus, get 30% off your bill for the first 12 months when you sign up between 2 August and 27 October 2022.^

NOTE:
- Tangerine Telecom is their sister company.
- BYO Modem compatibility list as provided my MORE chat support https://www.tangerinetelecom.com.au/storage/Modem%20Guides/B…

Full Terms and Conditions
https://www.more.com.au/storage/terms/CommBank_30_off_nbn_te…

Terms Summary
The offer of 30% off a More nbn™ plan for 12 months is for customers who complete the sign up using their CommBank credit or debit card by 30 June 2023. This offer is only available to customers who have activated the offer via the More website. This can be done by visiting from a dedicated offer landing page or by activating the CommBank customer toggle on the nbnTM plans page.

The 12 months is a promotional period and commences from the day that your nbn™ service is activated. After this promotional period the cost of your plan will revert to the Recommend Retail Price (RRP) current at that time, subject to an ongoing monthly discount of 10% off the RRP of your plan as long as you use a CommBank Debit or Credit card as your bill payment method. The RRP of More nbn™ plans are subject to change in accordance with More’s terms of service.

IMPORTANT TO NOTE

If your CommBank card expires, you change your preferred payment method to a non-CommBank credit or debit card or you cease to have an account with CommBank all discounts available with this offer will be forfeited and your plan fee will return to the RRP monthly price.

FYI** Same Deal but now expired, MANY MANY comments that might resolve questions that people are commenting in this post (https://www.ozbargain.com.au/node/684224)

Enjoy

Related Stores

More Telecom
More Telecom
Commonwealth Bank
Commonwealth Bank

closed Comments

  • +1

    I'm on the 100/40 plan, currently getting 109/37. Had issues early on with download speed, which was a modem issue. Support team helped me with that so I'm pretty happy with their service and support.

    • Looks like it wasn't a modem issue as speeds have dropped off the cliff again. I'll be porting back to my previous ISP as I've never had these issues.

  • +1

    Great deal thank you very much! Was very easy to switch from Belong using their old modem, I managed to do it all from my phone no laptop required 😀

    • Same ! Signed up last night, switch over completed from belong and connected this morning.

  • +1

    I have transfer to more today on FTTP, had huge package loss when gaming. Was no issue before on Optus FTTN. I am using Netgear Orbi router.

  • Been paying $75/m to Future for 100/25mbs, was going to go with Origin since they can do the same for $65/m and I don't have the commbank offer anymore for 30% off :(
    Is there any cheaper than origin? It was only power+nbn bundle being $10/m discount for 12 months

    • 100/25 for $65 seems decent and even better than this deal so do let us know if you do find anything……and assuming Origin energy rates are also the cheapest for you. Bundling NBN & Energy is somewhat risky at the rate energy providers change their rates?

      • Just got solar thru origin so got 20c feed in tariff for 2 years

  • +1

    Signed up for 50/20 plan on FTTP in Outter CBD in Sydney and the speeds are really slow. Came over from ABB to take advantage of the CBA discount but regetting it now.

    Tried calling up to see if they could help but just was given the standard checklist go through

    • Reset devices
    • Reset modem
    • Testing speed using their associated speed test website

    Looking to jump ship soon

  • +1

    For those on belong fttn. I byo'd my belong 4353 modem to More. Took about 1 minute to setup. Speeds comparable to belong.

    • Hi, can I ask how you managed to get your belong modem on pppoe? I can't seem to find the option even though mine is also a 4353 model

      • +1

        It was a while ago, but pretty sure went to modem IP address, http://10.0.0.138, literally copied in my new username/ssid and password. That was it. Can't specifically remember which option it was under. If still in trouble message back and I'll check

        • Thanks, i thought it should have been that easy. It should be under Broadband im pretty sure, but for some reason i dont have the option there to put in any username/password. Its really odd but i dont suppose you could help me with that issue, thank you for replying though!

          • +1

            @M Deals: From the front login page. "Advanced". Next screen "internet settings". It's in the second section if you scroll down

  • I am thinking of switching from Telstra NBN. I am currently using Telstra modem Gen 2. Any idea if we can use Telstra modem with More? I am at postcode 3152 VIC, anyone can share their experience on the speed for 100/20 HFC? So far Telstra has no issue with dropout but a little pricey. I m CBD customer so good to save some money if speed is reliable. Thanks in advance.

  • don't do it guys, just changed over to 50/20.
    oh my goodness it is so slow…..cancel right away

  • When do you get charged? The time place the order, or when the service connected or one month after the connecting when the bill arrive in mail?

  • -1

    If anyone still wants this deal , don't do it, I got an offer of 3 years free and just moved to my new place, on the phone with them for a day and still no internet, called launtel and was online in 15 min, what a joke of a company, how are they over 4.1 on products review I have no clue , paid reviews 100%

    • Come on its aussie business, phone support within 2 hours waiting is normal , even for like Telstra or banks

    • You just moved in so yet to be activated………..and lack of patience you dumped the 3 years for free. Once up and running perhaps all would have been well and not have to call them too often?
      Launtel: Yeap, where possible, they will have you up and running quickly.

    • +2

      Switched and running within the day. No issue and same speed as tangerine. I would give 5/5 as it was smooth and advertised speeds day and night. Just because some have an issue doesn't mean it's bad for all. Quite the opposite really

      • Awesome!! Thanks for sharing :)

      • Did you move from Tangerine to More? I moved from Tangerine to More and got an email with the same NBN credentials which I was using for Tangerine ( sister companies). So no need to change any settings in the router then how to confirm if current internet is vai Tangerine or More :D

        • Same exact same details. You should get an email from both stating welcome and exit. All happened within a couple of days. My more account was set up and able to login and see the start date.

  • Took a couple days for me to be connected (didn't already have internet here) but I'm pretty happy so far, been with them for a week. On the 100/20 plan and speeds are always pretty much on par with the plan I paid for. Fingers crossed it stays that way :)

  • I was with Telstra - HFC in Doncaster East, VIC. Stability was great, but too pricey.
    Signed up to More on Saturday night at 6pm. Went with the 250/25 plan.
    Received the "Your NBN Order is ready to go!" on Sunday evening at 7pm. Was up and running at 7:15pm (after configuring my router).

    I didn't end up using my Telstra Smart Modem Gen 2, but rather, pfSense.
    Needed to configure PPPoE. The email provided the username/password details.

    So far, have been getting ~263/23Mbit, even during the evening.

    Happy customer!

    Now I need to work out if OpenWrt can be flashed on to the Telstra Smart Modem :)

    • It will depend on which GEN2 you have, the Technicolor models are easy enough. Why bother though if you have it working with pfsense?

      • Just so I can reuse the Gen 2 - otherwise it'll sit on the shelf collecting dust.
        Either that, or sell it. Not sure if there is a market for these.

        • +1

          Yeah, yet to check the marketplace to see if I can shunt on the 6 or 7 spares I have around (people chuck them, I grab) Most still have the backup 4G SIM working on them which is great when there is the rare outage. I just turn one on and use it. :-)

          • @Borg: Hi Borg, Are you saying the the Telstra 4G backup will work even though I am not wit Telstra NBN? Cheers

  • I need static ID for my VOIP (mynetfone or vonex) or off CGNAT. Does More have one and does it charge for that?
    Thanks.

    • Have you heard of Google search :-) A simple seach for "more nbn static ip" results with the answer.
      Oh and the short answer = All More NBN plans include a free sticky IP address

  • I have placed an order with More (moving Tangerine user) and received the same NBN credentials which I was using for Tangerine ( I know they are sister companies).
    But how will get to know whether the switch is made as I don't need to update any setting on the router? ( It's a Telstra smart Gen2).
    I will be calling tech support after work, but does anyone have any idea? and can save sometime dealing with tech support :)

    • I did the same and got an email pretty much the next day saying it's up and running and also able to log into my more account. Also got an exit email from tangerine a couple of days later. I coincided it to occur a couple of days before my next tangerine payment.

  • I ordered a week ago with a start date of today. Nothing happened and they’ve told me the start date is when they put the request in and it could be up to 48 hours before it transfers

    I haven’t experienced that before, the date you choose is the day the service switches

    Not a great start

  • +1

    I ported from Tangerine (sister company) - ending my Tangerine connection on 31/10/22 and requested MORE to activate my NBN connection on 01/11/22.

    On 01/11/22, MORE hadn't even put through the request to port the NBN connection from Tangerine and the following ensued:

    • 12:08 PM - called MORE and they didn't even know I was meant to be ported through, Filipino agent said they would escalate the issue and someone would contact me (no one did)
    • 05:25 PM - got an email saying my NBN port from Tangerine has been ordered
    • 08:01 PM - got an email saying my MORE NBN connection was active - as it was late, I called it a night and didn't configure my modem till 02/11/22.

    On 02/11/22, I contacted their hotline and was on hold for 18 minutes with no one picking up; I ended up using my mobile phone as a hotspot and using my computer to log into their online chat to find an agent (which took 3 minutes) - by the time the agent logged on, I had already logged into my router gateway portal and inputted the ISP Username and Password provided in the email, establishing the internet connection myself.

    To their credit, when the online support chat agent did log on, they were able to give me the instructions to successfully establish the connection (eventhough I had already done so).

    Verdict

    • Internet speed is 53.47MB/ 18.38MB (DL/UL) so no different from Tangerine speeds.

    • Customer support via phone-call (20-40 minute wait) and their Whatsapp (~ 5 hrs to reply) is abysmal (don't bother), online chat seems to be a more viable option if absolutely needed.

    • Customer service is kind of a sh^tshow but if their internet speed is as advertised (along with cheaper prices compared to other NBN services), I guess I can't complain too much.. Here's hoping I don't have to contact them to fix an actual problem for me in the future..

  • Anyone has got the 10k points by any chance?

  • I am currently on Telstra 100/20 paying $110 (just gone up from $90 to $100 due to the discount finished).

    I am thinking to change to more's 200 @ $83.3 per month.

    Except not that good customer service support, is there any other issue like dropout?

    • Yeah my $15 discount has also expired. Did you have to call up Telstra to disconnect?

  • +2

    Just signed up on 1000/50. Downloads at a consistent 900 but uploads cap out at 40. Was getting a good 45 on Launtel. Will see how it goes over time but can't complain for the price.

  • I finally ported across to More at 200M plan. Only took few hours for the change over. Speed is not bad and not dropout experienced. Really good price at this speed. Will stay with them for 12 months then move across to some other companies!

  • +1

    Moved from Aussie, experienced a few hours between disconnection and supposed "connection" but still nothing on my end as the NTD refuses to establish a connection. Support seems alright and pretty quick however.

  • Just signed up and set a connection date for Monday 2/1. Fingers crossed no issues

  • What modem do you guys recommend to go with this? Im looking at the 250/25 speed package. I have got 3x Eero 6+ mesh devices from black friday but will need a seperate modem to go and connect my mesh devices with. Recommendations please.

    • If you are NBN FTTP the Eero6+ will connect straight to your Nbn modem

      • Hi sorry, what if there is no modem that comes with the building. I have rented out a new apartment inside Melb CBD but im assuming there is no modem, ive only got my eero devices so I dont know if I need to buy a BYO modem cause mores website just suggests google nest wifi but that isnt a modem.

        Edit: when i enter my new residential address it just says fibre available.

  • Guys, going to sign up with More next month with using my existing TPG modem. I'm just wondering, it is very hard to setup by using another modem, does not supply by More?

    • +1

      It's easy as long as your Modem supports PPoE type of connection i.e. Username and Password to connect.

      • Is the VoIP is automatically work after put in username and password?

        • The PPoE is purely for NBN Connection to MORE, they don't provide VoIP.
          If TPG are your current VoIP provider then you may need a different carrier. You may also find that your TPG Modem is locked to their VoIP services (not sure)?

  • great, got connection email: PPPoE details provided via email are wrong (authentication failed).
    Waiting on the phone for more than 15 minutes and nobody picking up…
    (and before somebody asks yes I know how to configure PPPoE details and yes I made sure there are no spaces/special chars in login/pw …)

    Subject: Your NBN is Ready to Go
    Body (of email)
    nbn™ Username
    [email protected]
    nbn™ Password
    12345678901234

    Not sure why you need to enter PPPoE details if PW is not even different than login.

    • If the email has username and password being identical, then it's wrong. The password is everything before the @ only.

      • Yes, well I meant the exact same numbers from before the @.
        As per my copy/paste (I just replaced it with random numbers). But everything before the @ is the password (so basically the same, I don't call that a secure password at all).

        • it doesn't really need to be secure as it will only work against your NBN box if I am not mistaken. Support are usually very good and quick …….but I usually call in the daytime. Must be busy right now.

          • @Borg: Yeah, this particular support person was really rude.
            He said multiple times the modem is offline, so I should buy a new one or try with another modem.
            I told him the steps I took, resetting the modem, resyncing, seeing it synced at 60Mbps down, 14Mbps up (he said that wasn't true, because it's offline on his side; so it must be a broken modem). I said that it doesn't recognize the PPPoE details.
            (My best guess is that they got a wrong port in their system - that's why he can't see my line rate, and probably the config on the port is still the old RSP .. PPPoE does not stay in connecting mode, it really comes back with auth failed)
            Then he started saying if I wanted to switch roles with him, and if I wanted to be support.
            In the end he said, well then I can't do anything, I will have to escalate the ticket to level 2 (nbn).
            Really curious to see if this is an nbn mistake or More telecom mistake, but pretty appalled by support at this stage.

            • @johnmelb: Wow, what a pain. You may well be right especially if their loop back test is not seeing your NBN modem online. Hope they get it sorted quickly. Perhaps call in the morning as the agents are usually very nice (but with limited knowledge).

              • @Borg: Thanks for the tip, will try again in the morning, and will report back.

                • @johnmelb: Got an email yesterday around 7pm to say it was fixed.
                  Didn't get a callback or any information why it wasn't working.

                  I actually noticed somewhere in the late afternoon that my modem was back on main connection instead of 4G fallback.

                  There was definitely something done from their side. My modem initially didn't have any resync after switching to More (synced for >60 days), however yesterday my DSL line did have a resync.

                  Btw: I did have a WhatsApp chat too, after 3 days no response at all in that chat.

            • +1

              @johnmelb: TL;DR

              From my own experience, this is very likely an issue on their side.
              And their 1st line support is rubbish.

              =========
              I also had a bad experience when switching to More two weeks ago.

              I have used a few NbN providers and had zero issue with my little NetComm Modem Router.

              When previous Nbn service stopped working, I set up modem using the detail in the email sent from More, and was connected to the internet.
              Thought it was another easy switch, but netflix wouldn't play and ozbargin didn't load.

              Tried back and force and realised only google was accessible but not other websites.

              Tried online chat and wasn't connected after 30 minutes. Called support line instead and waited another 40 minutes before somebody picked up.
              Fine it was Sunday so maybe not many supports available…

              Then the lady at the other side started guiding me on the nbn set up over the phone, which I repeatedly saying I knew what I did was correct as it worked with google but not other websites.
              She wouldn't listen and said "Do you want me to help you or not?" and "I cannot help you without doing bla bla".

              Had to follow the instructions given over the phone, deleted all connection profiles and started over from scratch.

              Of course it still DIDN'T WORK.

              Finally the lady agreed to escalate the issue to level 2 support.

              Didn't have internet for a day…

              On Monday got a call from level 2 support and was asked to check modem connection again. This time the guy was technical and quickly admitted if I got everything correct then it might be issue with Nbn side.

              One hour later got an email saying that "Network Outage Identified on your NBN Service".

              Then I went out for an appointment and when I was back in the afternoon internet was back.

              I don't know the root cause but had a feeling they messed it up when switching my NbN service.

              No further email or phone call received from More about the incident whatever.

              ================
              All being said, compared with other NBN providers, I get a better download speed with More for VPN connection for work.

              Guess I will be still with More. But if for whatever reason I switch away then probably won't come back again.

  • Great after 45min waiting to get to support, they say my modem is offline while I can clearly see the modem is synced.
    Now they're telling me to buy a new modem …
    And the person is quite rude, saying to hard reset modem again.

    • I kept getting told I connected the wrong thing.
      So I asked if he could tell me the sync rate of the modem. Put me on hold for 10minutes, came back to re-confirm the DSL line is offline for him.
      I said the modem was synced, told my sync rate, and as response the support guy kept telling me if I wanted to switch roles with him … If I wanted to be support …
      Finally he said, well then I will have to escalate the ticket, give me your MAC number of the modem.

  • Hope no harm to ask, can this stack with Tangerine NBN referral code?

    • Nope as this is MORE, not Tangerine :-)

      • Although they are the same guys, but thanks for the input. I signed up anyway. Seems the best on the market for now.

        • Perhaps the same owners/parent company but trade under different name. I suspect MORE was created for the Commbank side of the deal?

  • I'm currently with Telstra FTTN and really considering moving to More and take up the Free FTTP upgrade. Anyone done this and how long has it taken? Any painful points that you can make me aware of please? Looking at using Telstra Gen2 modem also if that works?

    • +1

      Telstra gen 2 will work fine.

      I've got nothing good to say about the More telecom support I received. They activated a wrong port /like and blamed everything on me and my modem that must have been faulty …
      Internet Service itself is ok.

      Can't comment on fttp switch though

    • Mine was a smooth transition no problems at all and have not needed to call support for anything has been flawless

  • My contract is ending for the 30% discount, will I regain this discount after I move away a couple of months?

    • Unlikely if it is like Tangerine (sister company). With Tangerine, It was a one off offer per account regardless if you leave.

      T&C's: The The promotional discount can only be applied to a maximum of 2 nbn™ plans on an account.

      Wonder what 2 plans on account means i.e. does it mean if I switch to a different plan that it starts from scratch?

    • Same situation here. Have just read through 2 pages of t&c and there is nothing referring to this being a single time deal per user or per address. So could close account, and then sign up again the next day I guess.
      In reality it’s prob easier to churn to tangerine / Exetel / super loop deal for 6 months and then back to more after that
      Will be interesting to see if they say you are ineligible for disc when you go back…

      • More a FYI in relation to Tangerine. If you have used the 6 month discount in the past, one cannot gain an additional 6 months ever. It is a one time use/offer unfortunately.

  • I had a reminder to cancel this. I can't seem to see anywhere when the %30 discount finishes for me. Anyone know? Otherwise will seek out with support.

  • Log into your account Here. Select Orders -> Closed Orders. It will show you provisioned date. In turn lets say your Provision date shows as 29/03/22, then your 12 months are up by 30/03/23.

    Other Method: You can also tally that against first invoice and in turn you plan will change at the end of the 12th invoice.

  • Wow, got my most recent bill and the discount is only 10% instead of 30%. Have they changed the promo? Dodgy af. Gonna reach out to their support now.

    • I assume you are not one year in yet as the 10% is ongoing after period expires?

      • Yeah correct. Only 6 months in.

        • Let us know how you go and their reason please (in case the same happens to others)

          • +1

            @Borg: Ha, turns out it has been 12 months lol. I thought I would have used this deal which is only 6 months old, didn't search far back enough in my inbox. Time really just flew. My bad :P

            • +1

              @fLaMePrO: Ah good stuff. Yeap, know the feeling all to well. My Energy Provider (12 month flat rate) comes to an end this month and yet only feels like I just signed up. Time to check what's out there….yet again!

  • Can I use the same CBA credit card for two different addresses (one for me, one for my mum)?

    • Would like to know too, want to set up my parents and myself on same cc.

  • +1

    So I'm with Aussie broadband at the moment. No issues at all. No drop outs and full speeds anytime of the day. I live in Townsville Qld. I'm on the 50/20 plan currently. I did a check up on my address for the $0 fttp upgrade and it was there. I'm also a CBA customer with a commbank card. So my plans was to go to more and get the FTTP upgrade to the 100/20. Cause it will be a lot cheaper then Aussie broadband.

    But I'm worried if there will be drop outs and slower speeds at night. It is a lot cheaper which interested me. Any thoughts??

  • Is it worth opening a new CBA account for this?
    Not a customer at the moment but could be…

    • Why ask us as only you can decide that?

  • Has anyone worked out if you can sign up again after 12 months to get the discount again? IE churn away for a period of time first?

    • T&C's from memory says it is a "One Time" offer. Happy to be corrected.

  • +5

    My HFC 50/20 Leaptel 12 months plan expiring and I am thinking of switching to More. Switched to More's SIM only plan last month and service has been good but not sure about NBN

    Provider Speed Months Regular Price Discount Price
    More 50/20 12 $69.3 $53.9
    Leaptel 50/20 12 $74.95 $59.95
    Exetel 50/20 6 $74.95 $53.5
    Spintel 50/20 6 $64.95 $54
    Tangerine 50/20 6 $69.9 $54.9
    Superloop 50/20 6 $74.95 $58.95
    Dodo 50/20 6 $75 $60​
    • +2

      +1 for effort

    • Hey @yummycoot - how did you go? I'm in a similar situation and keen to hear which one you went with and experience so far?

      • did not go with More NBN. Contacted Leaptel and they extend my expiring promo offer to another few months.

  • +1

    Sign up before 30th June 2024.

  • Just an update in case this helps anyone who's on the fence.
    Churned to More 50/20 from Optus 100/20; FTTC; using TP-link Deco M5; intentional downgrade as it suits our needs (and back pocket)
    - yesterday submitted an application via Econnex (Shopback) for $63 cashback (YMMV per user comments)
    - internet cut out soon after application was made (about 1-2h after)
    - More sent through PPPoE details (username/password): promptly updated these in the Deco app.
    - No internet connection was active on my end. NCD (NBN connection device, the white box) was initally all lit up (blue icons) but after power cycling reverted to the flashing red 'link' icon. DSL and LAN lights were off.
    - power cycled Deco M5 / NCD, reset NCD; all to no avail.
    - called Helpdesk with ~10min wait; they were quick and efficient (possibly overseas call centre) in simple troubleshooting (same methods I did above). No difference in outcome so ticket was escalated to level 2 (I'm assuming NBN). They also couldn't see an active NBN connection on their side.
    - next morning ~8am (today) internet connection was alive.

    No major issues of note - however have noticed at least one occurrence of dropout today. I'm aware some users have reported dropouts so will monitor this.
    The bigger test is when I will use MS Teams for 2+ hour teleconferences.

    • Can you sign up via shopback and still get the commbank 30% off?

      • Yes. I went via Econnex/Compare Broadband (to get the $63 cashback) and the CBA options were there (same as the More site).

        • +1

          Econnex are dreadful for potentially sharing and selling on your personal details locally and overseas based on their T's&C's. Only noting this in case others plan to use. Read them carefully in advance before deciding whether the $63 (or whatever their next deal is) is worthwhile for you. Just a heads up, that's all.

          • @Borg: Wow thanks @Borg. I had no idea. If I'd known this beforehand I wouldn't have signed up.

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