[Price Error] [Pre Order] PlayStation VR2 $756.15, Call of the Mountain Bundle $824.15 Delivered (OOS) @ The Good Guys

doweyy on 23/01/2023 - 18:21
Last edited 31/01/2023 - 11:22 by 2 other users

Moved to Forum: Original Link

Coupon is working on the PSVR2 to get 15% off pre-orders for some reason.

This product is now available for Pre-Order. Product release date expected: 22 February 2023

Stack with discounted gift cards for further savings.

Call of the Mountain Bundle - Out of Stock

The next generation of play is here with the Playstation VR2 Horizon Call of the Mountain Bundle 164624, compatible with the Playstation 5 (sold separately). Immerse in stunning 4K Ultra HD with HDR visuals with the two internal displays for each eye showing up to 120fps(1) of buttery smooth gameplay. Express yourself with eye tracking(1) simulating your expressions for pure realism in multiplayer games, and foveated rendering following your eyes focus for sharper imagery wherever you're looking.

Enjoy :)

Mod: Orders cancelled. You should receive a $30 store credit.

General Discussion

Related Stores

The Good Guys
The Good Guys

Comments

            • Thunder-Wombat on 24/01/2023 - 12:26

              @ogiusa: Very hard to cancel on pricing error when they had a blanket code for all accessories with no exclusions.

              I can see them havong oversold and needing to cancel on that side

              • cc23 on 24/01/2023 - 12:38

                @Thunder-Wombat: I think the 'oversold' will be the angle they go for if they cancel.

          • thousandsuns on 24/01/2023 - 13:06

            @Thunder-Wombat: T&C does not specify preorders? That's where they might catch it.
            Update: cancellations have began! I was right.

            • Thunder-Wombat on 24/01/2023 - 13:29

              @thousandsuns: Yea they got me, didn't realise they had this in their T&Cs

              5.2. An Order submitted by you is an offer by you to purchase the Goods for the price plus the Delivery Charge as shown at the time of submission of your Order. TGG may accept or reject your offer in its absolute discretion.

    • HomeAlone on 24/01/2023 - 12:48
      +4

      in the USA the PSVR2 Call of the Mountian bundle is $599 USD

      That's $599 USD + sales tax.

      In the US they add sales tax on top, unlike here where the price already includes GST.

      which equates to $853 AUD

      + GST = $938.30 so not much different from our $959 price.

    • thousandsuns on 24/01/2023 - 13:04
      +4

      Who cares about reputation? Do you think GG cares about a bunch of folks on a bargain site being unhappy? If they can cancel PS5 orders, they can do the same here. Business is more important than a few unhappy customers.

  • Drewbo on 24/01/2023 - 12:22

    Wonder if franco has been working the phones this morning.

  • KRiSX on 24/01/2023 - 13:05
    +4

    Lol just got the email, this is not being honoured. On the plus side I got a $30 voucher so I suspect you'll all get this too!

  • HomeAlone on 24/01/2023 - 13:05
    +4

    Thank you for your recent online order for the PlayStation VR2 (164623).We have identified a technical issue which resulted in a discount being applied to your pre-order. We've urgently fixed the error, however, the incorrect price has been applied to your order.As per our terms and conditions on our website, we will not be progressing with your order. A full refund will be issued back to you within 5 business days.You can link to our terms and conditions here: https://www.thegoodguys.com.au/terms-and-conditions We sincerely apologise for any inconvenience this may have caused. In appreciation of your understanding, we are giving you a $30.00 store credit to put towards a future purchase. The credit can be used online, instore or over the phone.

  • thousandsuns on 24/01/2023 - 13:07
    +3

    Bring on the cancellations and the angry mob! šŸ˜­šŸ¤¬

  • XVX on 24/01/2023 - 13:10
    +1

    Just got my email, but my $30 voucher literally expires today. Do they want us to quickly make an order straight away or something?

    • realdeal86 on 24/01/2023 - 13:12
      +3

      Check the date again. Mine expires 24/2/23. 1 month from today.

      • XVX on 24/01/2023 - 13:13

        You are correct! Seems I am getting too ahead of myself this year

  • dins on 24/01/2023 - 13:18
    +1

    Cancelled by The Bad Guys sad face.

  • proudwanderer on 24/01/2023 - 13:23
    +1

    Bummer!

    Pity those who used gift cards

  • Hybroid on 24/01/2023 - 13:24

    Got the store credit e-mail but order still active and no refund confirmation.

    Guessing matter of time till it gets cancelled.

    • proudwanderer on 24/01/2023 - 13:26

      Probably just takes a bit of time for them to process it

  • kcs30714 on 24/01/2023 - 13:37

    Got cancelation e mail. Super annoying….I used gg gift cards for this deal.

    • cc23 on 24/01/2023 - 13:47
      +1

      same

    • Kyuubi55 on 25/01/2023 - 10:55

      Same…

  • ogiusa on 24/01/2023 - 13:38

    What a bunch of loosers

  • cc23 on 24/01/2023 - 13:40
    +1

    Raging.

  • dins on 24/01/2023 - 13:53
    +1

    On the plus side the cancellation is probably for the best I would reckon. Bought the original PSVR at launch and only recall using it a few times after the initial novelty wore off. Pretty sure it would have been something similar here.

    The Quest 2 on the other hand has seen plenty of use mainly due to the convenience factor. So might just hold off until the Quest 3 is released to see what's up.

  • proudwanderer on 24/01/2023 - 14:02

    Does anyone know if there are any conditions for the $30 gift card - like minimum spend or excludes preorders or excludes Apple etc?

    • HomeAlone on 24/01/2023 - 14:20

      You can find all that information on the voucher itself.

  • The Maestro on 24/01/2023 - 14:04
    -8

    What a scum company.

    Do we have any legal rights to make them uphold the price? It was their error they should have to own and honour it.

    At the very least we should boycott them. I will never shop there again thatā€™s for damn sure.

    • XVX on 24/01/2023 - 14:09
      +7

      We will all boycott after we spend our $30 vouchers ;)

      • The Maestro on 24/01/2023 - 14:17
        +2

        Naturally :)

        But yes after I spend that Iā€™m goooooooone!

    • The Maestro on 24/01/2023 - 16:16

      Why the negs? Do you support them not honouring the price? How bizarre.

      And itā€™s not like the Good Guys donā€™t have a reputation for anti-consumer behaviour.

      • Morien on 24/01/2023 - 16:19
        +3

        The negs are because "do I have any legal rights to make them uphold the price?" is such an entitled viewpoint.

        No. No you don't have any legal rights to force a company to lose money.

  • Thunder-Wombat on 24/01/2023 - 14:48
    +1

    For anyone interested, if you speak to the JB Online team they will bring the price down to $929

    Not as good as the deal but if you were getting one $30 bucks off isnt the worst

    • pacman99 on 24/01/2023 - 16:22

      Thanks for pointing this out. I didn't know this was even possible. I'm going for the VR2 without Call of the Mountain so they gave me a smaller discount but that's still pretty good in my books for a preorder.

  • sinn3r on 24/01/2023 - 18:31

    did anyone else pre-order the sense controller charging station along with the ps vr2?

    I've had my ps vr2 order cancelled and payment refunded for the psvr2 but the charging station is still active and hasnt been refunded

    do you think TGG will be smart enough to cancel this as well seeing as i no longer need it without the ps vr2 or would i have to contact them?

    • McFodder on 24/01/2023 - 18:35
      +7

      I wouldn't assume any intelligence there after this…

    • pacman99 on 24/01/2023 - 19:24

      Are they actually honouring the discount on the charging station?

      • cc23 on 24/01/2023 - 19:43

        Probably small enough to not matter.

    • Morien on 24/01/2023 - 20:41
      +1

      They arenā€™t going through everyoneā€™s orders and checking cross compatibility. You need to cancel it yourself if you donā€™t want it.

  • munty on 24/01/2023 - 19:47

    I did not get any cancellation email. Ordered through paypal. Could it be that my order went off their radar?
    Unless they cancel they have to honour it?

    • Morien on 24/01/2023 - 20:42
      +6

      ā€œThank you for bringing this to our attention. We will cancel it now.ā€

  • Morien on 24/01/2023 - 20:43
    -5

    Can someone please share their original purchase receipt so others can try to price match/price protect?

  • Budju on 24/01/2023 - 21:48
    -7

    How ridiculous is it that the entire console costs as much as a headset

    • Morien on 26/01/2023 - 19:56

      Not ridiculous?

      You expect them to charge far less than the technology is worth, or charge far more for the console like you'd pay for a computer, just to give you a nicer price ratio?

    • proudwanderer on 26/01/2023 - 20:13

      Have you ever thought that maybe the headset is appropriately priced, and the console is sold at a loss or sold on a very slim margin? This is often the case with consoles - they make very little profit to get you into their ecosystem, and they make money from games and software.

      So in light of that ā€œrevelationā€ - your statement should be:

      How awesome it is that the entire console costs as much as the headset

  • proudwanderer on 24/01/2023 - 22:30
    +2

    Anyone receive their refunds yet?

    • cc23 on 24/01/2023 - 23:25
      +2

      Nope

    • Graffin on 25/01/2023 - 16:55
      +1

      Nope. Trying to cancel the charging station from them. Seems the only way to get in contact with them is via messaging and a chatbot.

      I won't be ordering with them again!

  • JohnSy on 25/01/2023 - 08:00
    +4

    It is worth pointing out that anyone who has been disappointed with the cancellation of this offer can likely achieve a similar level of discount before the release date by buying some discounted Ultimate gift cards and redeeming them at Ebgames. Personally, I did this with Ebgames since you can exchange the ultimate gift cards for ebgames egift cards online with the Ultimate website. Then it is just a matter of placing a preorder online and using the gift cards as a payment method. Since I wanted to do a click and collect I could only pay the $100 deposit online, and additionally needed to go into the store to add all the remaining gift cards against the purchase (which could be done anytime before the release date). These ultimate gift cards have been 10% off (more common) to 15% off (less common) a lot recently. At the time of me writing this comment, there only seems to be a 20x everyday reward points currently on offer at woolworths (https://www.ozbargain.com.au/node/752815) giving 10% value back in everyday rewards dollars, rather than a straight 10% off On the plus side, it seems the photo in the catalog shows that variable load ($50 to $500) Ultimate kids and Ultimate teens gift cards are available under the current offer, which has usually not been the case with more recent offers.

    • fivebucksisfivebucks on 28/01/2023 - 19:13

      Thanks for this post! Just wanted to query, after the $100 deposit with EB gift card, did you pay the remaining balance in store with ultimate gift cards, or with EB gift cards that are converted from the ultimate gift cards? (Also do they accept multiple gift cards for payment in store?)

  • proudwanderer on 27/01/2023 - 11:21
    +2

    My order has disappeared now in the order history of my GG account - but still no refund yet!!!!

    I am not going to be happy if I end up having to "chase" after the refund just to get my money back!

    Anyone received their refunds yet?

    • cc23 on 27/01/2023 - 17:37
      +2

      Not got mine and yeah same my order has disappeared from my history, no invoice or anything.

    • Shaun Prawn on 28/01/2023 - 17:52

      Same here… Order gone… No refund yet. Pretty pathetic.

    • linds1234 on 29/01/2023 - 10:16
      +3

      No refund yet- paid with PayPal.

      I also ordered the charging station, had to cancel that part of the order by contacting the online team. Strangely I got an invoice after requesting that, but none for the PSVR2 bundle.

      The $30 gift voucher is annoying me just as much at the moment. Only thing I really wanted was the $30 PSN Gift Card, but "Digital Products cannot be paid for with a store credit, voucher, gift card or eGift Card".

    • Shaun Prawn on 30/01/2023 - 17:12
      +3

      Just got a PayPal email about getting a refund. But it's still not gone through yet. Probably take a day or so… I feel sorry for people that bought gift cards to make the purchase.

      • proudwanderer on 30/01/2023 - 19:49

        I paid with Afterpay. Still no refund or email notification.

        The order still shows up in my Afterpay app with next instalment payment due on 6 Feb.

      • cc23 on 31/01/2023 - 11:27

        Yeah I bought gift cards

        • proudwanderer on 31/01/2023 - 12:01

          Have they refunded you in gift cards then?

          • cc23 on 31/01/2023 - 12:28

            @proudwanderer: No refund at all at this point. I paid $200 via GC thankfully though, not the whole whack.

      • proudwanderer on 31/01/2023 - 12:56
        +1

        Just got an email notification from Afterpay that I have been refunded now

  • Shaun Prawn on 31/01/2023 - 15:01

    I've now been fully refunded. Money is back in my account.

  • Graffin on 01/02/2023 - 03:28

    Still waiting for my refund. 5 business days has well and truly passed but the moneyā€™s not back on my credit card. Not happy!

    • proudwanderer on 02/02/2023 - 21:15

      You can call your credit card company and do a charge back

  • kcs30714 on 02/02/2023 - 19:24

    Hi guys. Now they started to sell ps vr 2 again. Has anyone used the gift card or 30 dollars store credit card for ps vr2 ? I cant use the gift card and store card…

    • SlatS on 03/02/2023 - 01:23
      +1

      I can confirm that the 30 dollars store credit card was able to be used when I pre ordered just now.

Login or Join to leave a comment
Login Join