Cheddar Cashback Being Shutdown? (Update: Confirmed Shutdown)

Looks like the CBA cash back program is being shutdown according to some anonymous sources on @theaussiecorporate on Instagram.

Cash out now before it's too late (if you claimed anything that is).

Screenshot of Instagram story:

https://ibb.co/G7pPwwc

Related Stores

Cheddar
Cheddar
Third-Party

Comments

  • +1

    Withdrew 3-4 days ago, still hasn't hit my account yet. Hopefully no issues.

    • Ended up getting Hogwarts Legacy for essentially free if it comes through!!

      • +1

        Haha did you as well?? Or are you copying my comment from the other thread?

    • Hi @snoopydoop, More than happy to confirm Cheddar withdrawals can take up to 5 business days to be processed. You can expect for your cashback to land in your nominated bank account in coming days. Thanks so much for your patience!

      • Received, thanks!

  • +1

    Let's say 3000 people from here and another extra 2000 friends or partner took the offer . Its only a 350K pay-out . Which vs the food delivery services fight for growth burning billions . It should be manageable, but we see the situation . Amateurs probably not realizing the value of the data obtained.

  • +3

    I'm sure CBA can afford to payout any amounts based on their $2.4bn of Q3 profits..

  • Couple of mine were tracked as 0.0, thought it will correct later ( $20 boost offer and some Ebay ones) all approved as 0.0 :(

  • I can't even log in now, or when i do the website freezes and gives weird errors.

  • +3

    Funny. People on the deals here were saying that it's backed by Commonwealth so it won't shut down

  • It logged me out on the app and website and won’t let me log back in. Tried a password reset but didn’t get the email either. Only had about $40 saved up but still.

    • Were you able to submit the password reset form or was the button greyed out?

  • -1

    So, for any pending cashbacks that would be confirmed AFTER August 31… do we treat them as dead?

    • +3

      "To thank all our customers for their epic support, we will approve all pending cashback transactions and bonuses (where a qualifying transaction has occurred) by 6th May 2023"

      • Thank you for reading and sharing the fine-print mate :)

  • +6

    They have just approved for withdrawal a few minutes ago pending cashback of $0.66 for me. But sign up bonus $70 has not yet been approved and is sitting still pending.

    • Mine showed as approved at the same time as my other transaction. Maybe email them asap?

    • ya sign up bonus as well as referral bonus they've just struck them off

    • Same here. As of today, all but the $70 is approved. I'll give it till next week then contact them.

  • SUCCESS I was able to withdraw everything

  • So all of my pending transactions have now been confirmed (including a purchase I made yesterday!), however two bonuses from those earlier transactions have not been approved (still pending).

    • Same here! $5 bonus still pending lol

  • +1

    Website has crashed
    This page isn’t workingwww.getcheddar.com.au is currently unable to handle this request.
    HTTP ERROR 502

    • No website

      App only

      • +7

        App isn't working either
        Tried to withdraw and says OtpExpired although there wasn't an OTP sent
        Referral money is still pending

        • works for me

          • @Poor Ass: Will try again. Thanks

            • @trixieb: What's otp?

              How much cash back were you waiting on?

              Was it referral or bonus ones or actual cashback for purchases?.

              Because I know they just delete referral and bonuses outright

              • @Poor Ass: OTP is one time password fyi, you're supposed to get something like "Use code 04462 to verify blah blah blah"

        • I’m getting the same OTP error

        • Same error here

          • @Goonos: Really sorry to hear that you’re having troubles withdrawing your cashback.
            Our team has been working hard to fix this issue so that our customers can withdraw their hard earned cash. So sorry for the inconvenience.
            Do you mind making another attempt to withdraw using Cheddar’s website?

  • +3

    My $70 bonus still showing Pending :(

    • +1

      Same. My actual transactions have now been approved (which satisfy the bonus) but it's still stuck in pending.

      • would they still payout that sign up bonus?

        • +2

          Well i have had 41c released from my sign up bonus purchase but the bonus $70 is still pending

          Pretty scummy if they are going to not pay us the $70

          The wifes acct had $50 from a purchase and the $50 is available but the website is down and the app is useless for withdrawals

          Net results so far $0 withdrawal from $120.41

        • Their email indicated that they would pay out any applicable bonuses provided the terms were met

    • Same experience here, feel robbed if they are not giving that bonus cashback.

  • Anyone getting the “NotVerified” message when adding bank account details in app?

    • +2

      I’m getting otpexpired

  • The website keeps crashing. I am unable to log in.

  • +1

    Woohoo, just withdrew all of the pending cashback which have turned confirmed. $93 baby!

    The big one was a booking.com which won't be confirmed until my stay in July!

    • cancel and rebook via another cashback provider ;)

    • WS app ?

    • Is your booking.com booking refundable?

      • Yup

  • WS same problem as in thread . Can't add Bank Ac.

  • App same problem . They are a slimey company saying to withdraw and not permitted U to add your bank details.

  • +1

    Anyone lost all their balance and history? I had a few when I checked last week, everything blank now. Even have an email from them on Monday confirming my cashback which is no longer showing

    • Yep. Lost all my balance & history..

  • +1

    Just had a screenshot of my history in case need it later

  • +1

    Haha, never used them after their promo debacle. Phew…fool me once shame you, fool me twice shame on me.

  • +1

    Can't get the site to save my bank details… ugh! Have emailed them… Want my $110…

    • Same here, on the app shows an error not verified

  • +1

    Had $130 pending and I can't reset my password!

    • +1

      Was looking into this and it seems they've already pulled the plug with auth0, meaning a password reset email isn't coming.

      You ready to try draw blood from a stone?

      • +1

        My body is ready.

  • Is there a deadline to withdraw?

    • 31st August 2023

  • rip. Was good while it lasted. I don't think we'll be seeing those incredible stackable welcome bonuses again, but they seemed unsustainable from the get-go. I actually earned more through them than I have from Cashrewards, and the same amount as from Shopback.

  • If I made an order with Uber Eats this morning (before they announced they were shutting down), will it still track?

  • Yeah this really doesn't surprise me.

    First purchase I had didn't track, they had to manually approve after a bit of administrative bullshit.
    Tried to withdraw, app wouldn't work to withdraw and was basically told "just use desktop site instead"
    Needed to log in to desktop site, wouldn't like my password, link didn't come to reset it

    Even the layout of the deals was so disastrous, it would advertise deals that were no longer running, the stores on there shrunk day by day until it was mainly just teen fashion shops and there was no maintenance at all.

  • I always wondered what happened to this. Saw one or two posts a few months back with some deals then it all just went dead.

    • +1

      I just go for the 100% pizzahut cashback and instant gift card cashbacks

  • My 2 purchases approved after 3 days but still waiting for the $70 bonus to approve? Still pending… (2 accounts)

  • +1

    Can't add my bank details :( anyone else?

    • +2

      Yeah, it'd appear everyone in this thread is the same. Maybe they sacked their tech expert.

    • Really sorry to hear that you’re having troubles linking your bank details. Our team has been working hard to fix this issue so that our customers can withdraw their hard earned cash. Can you please make another attempt to link your bank details using Cheddar's website?

  • Website seems to be unable to reach the login page, but the app still works. Pretty sneaky of them though to only approve the purchase cashbbacks and not the bonus and signup ones. I had pending retail purchases that were pending yesterday but showing approved today, but the $70 and $15 bonus cashbacks are still pending.

  • If they say pending cash back will be approved by end of today, I guess just wait and see. Luckily I was able to update my bank details yesterday and took screenshot of my transactions. I can wait a while if we have until end of August to withdraw. Some seem to be getting sign up promos approved, others not.

    • +2

      took screenshot of my transactions

      Not sure what good that will actually do since they're actually under no legal obligation to approve pending cashback or make sure withdrawals go through in the first place. And might be even tougher if they've literally left no customer service personnel or staff in place for any issues that arise and the website itself becomes unstable based on the comments above. Like if cashrewards and shopback can literally decline cashbacks for whatever t&c reasons what can you do against a company that no longer exists? But yeah hopefully everything does work out in the end for everyone here though.

  • +1

    When i try to cash out, Mine is saying OTPexpired…

  • $70 bonus still pending and I can't add a bank account, it's not saving the info. :/

    Also half the time the page doesn't load.

  • No, I don't think they are going to pay the $70 bonus cashback. It is currently showing as pending. Yesterday, when I checked, it showed $71.72 ($70 bonus + $1.72 from recent transactions) as pending. Now, it shows $1.72 available to withdraw and still $70 as pending. It is highly unlikely that they will pay the $70 if it is still showing as pending.

  • Fingers crossed they will honour the sign up bonus.

    – To thank all our customers for their epic support, we will approve all pending cashback transactions and bonuses (where a qualifying transaction has occurred) by 6th May 2023

    • Unloan is next in the queue, Sooner unloan customer can directly donate to commonwealth bank next quarter billion dollar profit.
      https://www.unloan.com.au/

      • Why do you think they will shelve Unloan?

        • I'm shifting my mortgage to Unloan. Hopefully they'll soon send an email saying that they will soon stop accepting repayments and I'll be left with a free house.

  • $150 pending with getcheddar. God danggit.

    • It's not lost, I think they'll release it early and then you need to withdrawal by 31sr August.

      • Cannot access the website or app…

        • +2

          me neither. the way they are exiting is atrocious. can't believe CBA is behind all this.

          • +1

            @jezza p: CBA are behind it? Time to blow this up over social media!

  • +2

    Took the bonus they offered at first by buy $10 of fisherman's friends. Took me over 6 months to get them to pay it out. Glad it's gone. Not going to miss it

  • +1

    Apart of me is wondering if these technical problems are occurring on purpose… Unable to log into the website and through the app OTP error. All of these stop you from withdrawing any available funding. Waiting for my $90.

    • +4

      I am very suspicious. I feel there is a large quantity of bonus $70 cashbacks due to be paid out that they are aiming to avoid mine included

      • +1

        I mean your on to something. I just personally hope that some kindness prevails, especially given the parent company just had a $2 billion profit or whatever it was.

        • So i was able to login and can see my base cashback was approved but my bonus $70 has not been. I hold some hope for the $70 but not looking good

  • cant login now. I really hope they fix the issue and honor all withdrawals.

  • +3

    $70 bonus not approved. Not impressed, I assume they’re trying to avoid paying this out?

  • Lmao

  • So when are we filing with AFCA given their link and promotion by CBA

    • CBA isn’t liable, X15Ventures is a seperate incorporated entity.

      • Which is a wholly owned subsidiary of the Commonwealth Bank of Australia…

        • +1

          That’s not how that works.

          Though there is an ownership-based relationship, both the parent and subsidiary company are separate entities and legally independent of one another. As a result, parent companies and their shareholders are not usually liable for the debts or actions of their subsidiaries.

          https://legalvision.com.au/what-are-the-features-of-a-parent…

  • How do you withdrawal? I am getting "OTPexpired" :/

  • Strange how some can login but others can't.

    I got in through the app, no OTP, and bank details were already saved from previous withdrawals.

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