Oldubil Cracking down Overseas Accounts and Won't Let U Use Their Card for Turkey Purchases. What to Do for Spotify Renewal?

LZeee on 03/10/2023 - 03:32
Last edited 03/10/2023 - 03:35

Oldubil warned about changes to the rules for anonymous cards and recommended "using the balance before today evening"
It is still unclear what will happen to the purchase Spotify.

On October 2, 2023, the Turkish payment system Oldubil sent a warning to customers that anonymous cards can now only be used on Turkish websites with a trust seal. One of the first to notice this was user darios13 from the PlayStation community on DTF.

According to the regulation issued by the Central Bank of Turkey, anonymous cards can only be used on Turkish websites with a trust seal. We recommend that you use your balance before tonight. We will keep you informed.

Oldubil advised customers to use their balance “until tonight”, that is, until October 3, 2023. The company said it would share details in the future.

Some Russian residents use the Oldubil payment system to buy games in Turkey on the PS Store, Microsoft Store and Steam. How the policy change will affect them is unclear.

I still have around 300 Lira sitting just for Spotify renewals, I am not sure what would happen to it? Anyone can help?

Financial

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Comments

    • sund00bie on 05/10/2023 - 14:03
      -1

      Some people say that cucumbers taste better pickled

  • lothus777 on 05/10/2023 - 19:51

    Anyone app stopped working?

    • maxdeals505 on 05/10/2023 - 20:13

      Still working, can login and see balance.

      In terms of transactions, not sure, I just left enough balance for one more month of Spotify Family (64.99 TL) to see if it direct debits successfully on 23/10.

      Last 23/09, it failed, but I re-entered the exact same card details and it charged the 64.99 TL successfully.

  • hotdoc on 05/10/2023 - 23:12
    +3

    my OIdubil account just got debited 64.99 TL for Spotify Family.

  • mrXO on 06/10/2023 - 02:24

    Just used all the funds to buy stuffs on EBay.

  • Tdsr on 07/10/2023 - 02:56

    Well I spent all my TRY and now have no way to pay for Spotify. What are you doing now? Plati looks to dodgy. Is switching to use google play the only remaining option?

    • siberry on 07/10/2023 - 06:08
      +1

      If you have an active Spotify sub, just buy gift cards from another website and keep the Oldubil card as the payment method (but your gift card balance will mean it’ll never get debited)

      • Tdsr on 07/10/2023 - 12:07

        I can’t find Turkish gift cards anywhere unfortunately

        • maxdeals505 on 07/10/2023 - 12:47

          Even if you do, can someone confirm it's only for individual plans?

          A lot of people recently have just prepaid 12 months on the 6 accounts they had that were previously together in a family plan.

    • TimmyShooterB on 07/10/2023 - 09:08

      I'm in the same boat, burnt the remaining balance thinking Spotify would no longer work, now seeing reports that its still working but seemingly cannot top up the card any more. How frustrating!

      • reivaxX on 07/10/2023 - 11:22
        +2

        I used Binance P2P trading to top up ever since Revolut having issues. I added some comments of my experience from someone else's guide - link

      • Conkers816 on 08/10/2023 - 07:43

        Is Wise not an option for you ?

        I've heard of people topping up with that but having to email them after a few days for them to make sure the payment is processed.

        • Zeee on 08/10/2023 - 09:25

          Asking for ID issued by Turkish?

        • TimmyShooterB on 08/10/2023 - 13:59

          Previously I have used Wise without issue but I attempted a small payment a few days ago and it has not shown up in my Oldubil - my assumption was that the transaction was getting blocked since it was international. Is this not the case?

          edit: spelling

          • Zeee on 08/10/2023 - 16:15

            @TimmyShooterB: Wise asking for ID, did you provide that

          • Conkers816 on 08/10/2023 - 19:20

            @TimmyShooterB: This is exactly the situation I've seen. The person topped up their OlduBil account via Wise and sent OlduBil an email - in english - a few days later with the PDF receipt and the money appeared within the hour. Have a look here on hot uk deals.

            https://www.hotukdeals.com/comments/permalink/51027899

            • TimmyShooterB on 09/10/2023 - 18:49
              +1

              @Conkers816: Thanks for the suggestion. I tried this today and it worked. Just got a PDF transaction receipt from the Wise app and sent it to the Oldubil support saying that the funds were missing (in English). They responded within a few hours to confirm my mobile number (to identify the account I guess) and following that, the missing funds appeared in my Oldubil account

              • Zeee on 09/10/2023 - 19:00

                @TimmyShooterB: Account status is set anonymous and when asked for verification they replied:

                Only people who live in Turkey, have a Turkish ID and phone number can make a verification transaction.

              • Conkers816 on 09/10/2023 - 22:19

                @TimmyShooterB: Good to know and thanks for confirming. I've got Deezer and Disney on my OlduBil which aren't due until next year but I might use this method to get some money back on to the account now just in case things change again.

        • Capt0083 on 11/10/2023 - 08:10

          I withdrawn all my deposit in Oldubil last week due to the message from them. But my friend just top up my account on 9th Oct via Wise to see Oldubil still working. It went through around 6:30pm and my Netflix payment was processed next day.

          • Conkers816 on 12/10/2023 - 05:48

            @Capt0083: Yeah I've re-upped my OlduBil account via Wise as well and it went through the next day without a hitch. My two subs aren't due out until next year though so I won't know for a while if the current situation doesn't affect existing payments.

    • Tdsr on 10/10/2023 - 01:31

      I ended up just topping up OlduBil as usual after messing about for ages with google method 1 (which failed)

      • KangaDrew on 11/10/2023 - 10:35

        "as usual"? Which method was your usual method?

        • Tdsr on 11/10/2023 - 21:39
          +1

          Sending money into OlduBil with Wise

  • logistics on 07/10/2023 - 16:45

    Spotify payment processed yesterday

  • migasmike on 09/10/2023 - 20:09

    Hi, i have money in my Oldubil. I had same issues with the Oldubil in itunes.
    My card was declined to add founds to my itunes and i contact the apple support, but they didn´t solve the problem.
    I had the Itunes from Turkey, but a confirmation number from Portugal. Yesterday when try to login in my itunes give me lock account.
    I did contact supoort again and they said me that my account don´t follow the condictions of Apple/Itunes Policies.

    i would like to create another account with another email, but i don´t know how to do skip to the radar of Apple, since i´m not in Turkey.
    Should i use a temporary SMS verification number from Turkey?

    I just use Itunes because Apple Music, but i don´t have Apple equipmensts.

    With the old account, when need i login in Itunes, i use always the VPN with Turkish location, but sometimes send me a verification code to my Portuguese phone when i use a new equipement.
    It´s possible not use the verification by phone?

    Thanks,

    MigasMike

  • reivaxX on 10/10/2023 - 17:30
    +2

    My Spotify just went through today

  • Capt0083 on 11/10/2023 - 08:06
    +1

    Mine Netflix payment just processed yesterday. I think Oldubil is working on getting the Passport verification for the foreigners to continue using their cards. They may have a huge pool of anonymous users which they don't want to get rid of. finger crossed

  • aliam on 11/10/2023 - 17:24
    +1

    My apple account got deducted today. So both spotify and apple have worked as usual. Netflix due mid month, so ill update when that date comes around.

    • migasmike on 11/10/2023 - 20:31

      Your verification phone is outside Turkey? Thanks.

  • metaphex on 11/10/2023 - 23:57

    My Spotify payment failed today for Oldubil, any workaround at the moment?

    • Zeee on 12/10/2023 - 00:04

      but others are going through, can you try again?

      • metaphex on 12/10/2023 - 00:10

        Yes I did, multiple times actually. I am using a turkey vpn too, Im just getting payment failed. Not sure what to do, If anyone wants to let me use their oldubil card for my spotify I can payid or we can work something out.

        • tobia on 12/10/2023 - 13:10

          have also switched on turkey vpn and tried reentering the card but still getting payment failed.
          have emailed oldubil alerting them of this, we'll see how it goes.

          • metaphex on 12/10/2023 - 14:05

            @tobia: Please keep me updated!

            • Zeee on 12/10/2023 - 14:11

              @metaphex: Looks like recently oldibill stopped spotify Netflix transaction

              • KangaDrew on 12/10/2023 - 14:20

                @Zeee: Pre-existing Netflix direct debit agreements via Oldubil are going through successfully. Mine just went through yesterday.

            • tobia on 12/10/2023 - 17:19

              @metaphex: here is the reply:

              Hello,

              You can only shop from secure e-commerce pages.

              Best regards

              • metaphex on 12/10/2023 - 22:08

                @tobia: So spotify is not secure e-commerce according to their reply? Others have had successful debits except ours it seems. Very frustrating. Did you send them a reply?

                • reivaxX on 12/10/2023 - 22:12

                  @metaphex: There might be some loss in translation happening. In their first comms they sent out, they indicated:

                  anonymous cards can only be used on Turkish websites with a trust seal.

                  Here's the link of "trust sealed" websites.

              • metaphex on 12/10/2023 - 22:15

                @tobia: @tobia @reivaxX

                Just tried processing payment again by updating details through link received in email and having vpn turned on, went through smoothly. Try again!

                • tobia on 13/10/2023 - 16:46
                  +1

                  @metaphex: @metaphex tried updating payment again as you soon but didn't work..
                  nevertheless, got an email saying payment has gone through 🤷‍♀️
                  i guess we'll reassess next month

    • Tdsr on 12/10/2023 - 21:11

      I had payment failure and then reached out to Spotify support via chat. They said I might have exceeded the max number of payment attempts.

      They ended up cancelling my plan and told me to re subscribe after 24 hours, which worked for me. They might have cleared some payment attempt issue but they didn’t say anything specifically.

      I ended up buying a 12 month prepaid premium as who knows what is going to happen with OlduBil

      • TimmyShooterB on 12/10/2023 - 21:25

        Just wondering about the 12 month prepaid premium was this on an individual account and how much was it? Thanks

        • Tdsr on 12/10/2023 - 22:42
          +1

          Yep it was an individual one. It’s a bit of a process to find it. You have to click on “more payment options” on the individual plan page. See if this link works https://www.spotify.com/tr-en/plan/individual/

          It was 399TRY

  • battler on 12/10/2023 - 09:18
    +1

    Are Revolut transfers to Oldubil still working, or need to use Wise now?

    • KangaDrew on 12/10/2023 - 10:59
      +1

      They haven't been working for the better part of a month at the very least.

  • bzho on 13/10/2023 - 10:40
    +1

    I just started the original guide 2 days ago. I used wise and set up oldubil. I also used UrbanVPN chrome extension. I got payment failure all day yesterday, but today I added it as a saved card for payment first, and that went through fine. Then I purchased a 12mo and that went through too. Good luck!

  • Goose93 on 13/10/2023 - 17:19
    +2

    I never got any of these warnings/alerts about this restriction coming in. This thread is the first I'm hearing of it.

    I got a payment failure on my Spotify Family last night, so I went into my account settings this afternoon, re-entered my CVV number, and it went through.
    Spotify is reinstated and there's a transaction record on my Oldubil account for 64.99TRY.

  • Conkers816 on 13/10/2023 - 18:55
    +2

    Just had a message from the OlduBil app saying "Money transfers are BACK!" and claiming the "temporary issue" is now resolved.

    I transferred money in a few days ago via Wise without an issue but I don't know if it means Revolut international transfers are now working again ?

    • Zeee on 13/10/2023 - 19:00

      Not sure what issue is resolved

    • battler on 13/10/2023 - 19:04

      did you follow Part 2a from this: https://www.ozbargain.com.au/node/784047 ?

      • Conkers816 on 14/10/2023 - 01:38

        Yes, that's exactly what I followed. I did it using Chrome on my desktop - no VPN.

    • morphio on 13/10/2023 - 19:20
      +1

      Transferred via Wise 2 days ago and still nothing in my account. What was the wait time?

      • Conkers816 on 14/10/2023 - 01:39
        +1

        Probably around 12 hours. Set up and sent the transfer on Monday the 9th and it arrived in the OlduBil account on the morning of Tuesday the 10th.

      • hereforabargain on 14/10/2023 - 10:58
        +2

        I had 3 transfers via wise only 1 went through.

        Emailed [email protected] with the wise transfer receipt and it was sorted within a day.

    • bbourizk on 13/10/2023 - 21:06

      Can I ask what details you used please.
      I sent some to wise a while back but never went through.

      • Conkers816 on 14/10/2023 - 01:40
        +1

        As I mentioned above, I followed part 2a of the linked guide. Didn't do anything different.

        • woonz on 16/10/2023 - 19:57

          Trying this myself! Will see if anything happens tonight.

  • darkknightwayno on 13/10/2023 - 20:25
    +2

    My payment failed today.
    Have enough balance in my Oldubil account
    Cancelled family plan and tried to sign up to a new plan
    No change
    God knows what’s going on as some of you have had good luck in the last 24 hours
    I hate not having premium Spotify
    Lol

    • Lol321 on 14/10/2023 - 14:59
      +1

      same here

    • KzR-Pro on 15/10/2023 - 21:28

      Same issue with me. I just change the plan to free plan and wait for 24 hrs

      After that, try to resubscribe to one year prepaid plan for 399 and put the Oldubil again and it is successful. Also with VPN on

  • migasmike on 13/10/2023 - 21:09

    Today i subscive the Spotify for 1 year.
    With the Oldubil failed the payment, but with the FUPS card works without problem.

    • darkknightwayno on 13/10/2023 - 21:42

      Fups not working I heard… need Turkish ID now to sign up.

      • migasmike on 14/10/2023 - 00:07

        You can see here https://ibb.co/zQdYShF the proof.

        • darkknightwayno on 14/10/2023 - 00:12
          +1

          It’s not that am not believing you, it’s just that new accounts cannot be created on FUPS. Your lucky you got in.

  • Hiraeth38 on 14/10/2023 - 13:05

    Is transfer from revolut working?

  • kyr0k1 on 15/10/2023 - 09:51
    +2

    I just made a transfer from Wise to Oldubil (Garanti) to top up. Will see if it comes, if not will try emailing directly.

    • philldo on 15/10/2023 - 13:56

      let us know how you go… if Spotify continues to work, I will probably need to top up next month.

    • woonz on 16/10/2023 - 19:57

      Updates?

      • kyr0k1 on 16/10/2023 - 20:07
        +1

        Just checked now and can confirm I have received the funds on Oldubil! At the same time, it looks like Spotify has charged me too which is good.

        • woonz on 16/10/2023 - 20:48

          Awesome! Looked like a one day turnaround?

          • 76F on 16/10/2023 - 21:48

            @woonz: Mine appeared in Oldubil after 6 hours or so.

            • woonz on 17/10/2023 - 09:17

              @76F: Got mine earlier today yay

  • Hardwood198 on 15/10/2023 - 20:21

    Nervously waiting to see if spotify payment will work on the 26th…

    • TimmyShooterB on 16/10/2023 - 21:42

      Mine just went through today 16/10/23 without issue.

      • e8s5 on 17/10/2023 - 21:18

        Just got an email saying my payment failed.
        Did you do anything to get the payment through?
        Should we be on VPN?

        • TimmyShooterB on 18/10/2023 - 10:49

          No. This was a subscription set up months ago before all of this drama. I did nothing, I was waiting to see if the payment would automatically process like usual - and it did.

          • e8s5 on 18/10/2023 - 11:17

            @TimmyShooterB: Ah yeah mine has been set up few months ago but the payment just didn't get through this time, sad day :(

  • insano on 16/10/2023 - 17:39
    +1

    Made a transfer from Wise to Oldubil yesterday. Successfully came through today.

    • morphio on 16/10/2023 - 18:02
      +2

      Which bank did you go through? I used Garanzi and had to email them to get it.

      • insano on 16/10/2023 - 20:07
        +1

        Good question - I actually don't know as I just used the "Repeat this transfer" function in Wise. For what it's worth, it's the IBAN starting in TR97.

      • kyr0k1 on 16/10/2023 - 20:15

        I used Garanti few days ago and came today directly with no contact needed. This may possibly be due to the recent announcement they made about allowing transfers?

        • morphio on 16/10/2023 - 22:32

          Strange. I did try Garanti about a month ago too and both times same thing, I had to email. Wonder what I'm doing wrong.

      • 76F on 16/10/2023 - 21:47

        Wise/Garanti worked for me today. No email needed.

    • insano on 17/10/2023 - 00:09

      Just did another transfer from Wise to Oldubil (my first transfer/post was a small test one). Landed in my Oldubil account <5 mins after pressing transfer.

      • woonz on 17/10/2023 - 00:19

        So you did artifak? Since your IBAN starts in TR97?

        • insano on 17/10/2023 - 00:23

          Yep that's the one - TR97 0014 3000 0000 0003 0484 87.

          • woonz on 17/10/2023 - 01:06

            @insano: Ahhh I did Garanti. Fingers crossed.

            • battler on 17/10/2023 - 09:59

              @woonz: do you need to convert AUD to TRY inside Wise and send TRY , or just pay as AUD?

              • bbourizk on 17/10/2023 - 14:35

                @battler: Convert to Lira and send lira

                • battler on 17/10/2023 - 17:39

                  @bbourizk: transferred AUD (didn't convert to Lira) this morning.
                  Wise said 'we do IBAN transfers at 5pm' or something similar. Checked 5.20pm, funds in Oldubil.
                  (Used TR97 artifak)
                  Paid for Premium at 5.30pm.

                  • bbourizk on 17/10/2023 - 22:34

                    @battler: nice mate
                    I used granati yesterday and nothing has showed.
                    will try TR97 and see how that goes

        • morphio on 17/10/2023 - 21:48

          I don't even get TR97 as an option on mine. I have the other 2 banks that start with A but neither is it.

  • zrmx on 16/10/2023 - 20:58

    Revolut does not allow transfer to Garanti (just tried), specifically saying transfer to its IBAN is not allowed. So maybe it's time to get Wise…

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