Cheap washer delivered from Samsung. Shows as $629.40 on the deal page but goes down to $479.40 when adding promo to the cart.
Extra $50 off when getting a code from the newsletter page.
Should also be eligible for the climate smart rebate.
@Jerrysberrys: Mines on "Waiting for approval", my $349 order has been stuck there all arvo. My slightly earlier $479 order is "Preparing order".
I imagine they will be going through the orders backwards in time, and its probably triggered a full audit of all of these orders today.
@stumo: true, have you got access to the calendar bit on you $479 order? mine says select a day but the calendar isnt there
@Jerrysberrys: I chose the day during the 479 order process on the website, so its showing that day for delivery on the order with no change option/calendar.
The app appeared to have no such option during ordering of the 349 order, and that order is stuck so no date shown on it.
@stumo: oh really. i didnt even get the option to chose a day when ordering. well who knows, its worth the gamble
@Jerrysberrys: News flash. My tree fiddy order has just changed from "Waiting for approval" to "Preparing order", so now its the same as my 479 one.
Hmmm do I risk cancelling my 479 one now?
E and I now see its asking me to pick a date in the calendar you were talking about earlier, but there is no calendar.
@stumo: hmm i dono but i had a quick look through the t's&c's and it says they check the price paid while they are preparing your order. and its the wrong price they decide if you still get the lower price. says something like, if it was obvious the display price was an error we do not have to send your product. but technically the displayed price was right. we just applied multiple coupons. so this is the stage we find out lol. i dont know what i would do in your situation….probably sell 1 if 2 showed up
@Jerrysberrys: The 479 one I chose a delivery date (to metro Melbourne) for Tuesday week. So I guess I have a bit of time to let the dust settle depending on where they are shipped from?
@stumo: i mean in my mind if they havent started cancelling them by tomorrow arvo i think they are going through. i imagine you can cancel up until they are sent out so you should have a bit of time to decide
Tracking says, waiting for dispatch(stage 3)
Unfortunately, the item you’ve viewed is not available
OOS
Can anyone confirm whether the delivery guys would install the product as well?
That was an optional extra $70 IIRC on the website.
Thanks mate
Installing a washing machine is the easiest thing mate..
Yup mate, just haven't done it before, but definitely will give a try this time
You just screw the hose onto the water and put the outlet hose into your drain. Then plug it in. It's about as complex as attaching two garden hoses. You can do it
@Boioioioi: How strange.
The 2 Samsung front loaders I bought had bolts to stop the barrell from moving
@Boioioioi: Usually at the back.
https://www.samsung.com/in/support/home-appliances/front-loa…
It comes with the tool to remove bolts.
Damn missed and mine just carked it
Yep, mine carked it yesterday too. Thinking of a 10kg Bosch.
Have a chat to the people that bought and didn't need… seems to be the culture on this forum…
No one needs a washing machine, it is a want.
I ordered for $479 as the newsletter code wasn't properly applied during checkout…
Had no luck with Samsung Online Chat to apply it retrospectively:
The reason that the $50 voucher code wasnt applied is because you already added a SECRET10 voucher code, as per terms and conditions for the newsletter voucher, it is not eligible in conjunction with other promotions including vouchers
here is the terms and conditions for the $50 voucher code
https://images.samsung.com/is/content/samsung/assets/au/term…
My order status is currently displaying Awaiting dispatch in blue letters and showing stage "4 Shipped" highlighted in blue.
any update in your status so far?
Mine still stuck on "Preparing order" in blue and 3. Awaiting dispatch.
No, still the "Awaiting dispatch" status on the top + "4 Shipped" in the chart (I assume that's indicating the next step, confusing… ). I don't think the status will change until it leaves the warehouse on the chosen delivery date (for me that's Monday).
Mine was on 3. Awaiting dispatch for a while, but shortly after/while getting off the chat it changed to "4. Shipped". So, not sure if the person ticked a few boxes to move it to the next stage.
anyone's order been cancelled yet?
My shipping date just got updated to the 30/10/2023 and status still showing awaiting dispatch
juct checked, mine did the same
Not sure if you had chosen 30/10 during the order, but mine also showed 30/10/2023 in the order status page, however I had chosen 23/10/23 in the order process which was also the date stated in the order confirmation email. When chatting to their online support, I was told to ignore the date on the order status page.
Another indicator might be the JSON response coming from the …au/guest/trackOrderAuthenticate request when loading the order status page which, in my case, contains order.entries[0].deliveryDate: 1698019200000 (Monday, 23 October 2023 00:00:00)
I ordered through the app and didn't get the option to choose the date. Prior to today it was showing 16/10/2023 which was the day I placed the order
I just received a call from Samsung regards my order, they stated that they don't have enough in stock and they are not sure when the new stock will be available.
They offered to send this washing machine combo
wd85t4046ce/sa
Not really sure if it's an upgrade or the same
it looks like that one is a washer/ dryer combo……… i hope i get a call to
https://www.samsung.com/au/washers-and-dryers/washer-dryer-c…
yes, its this one
https://www.samsung.com/au/washers-and-dryers/washer-dryer-c…
I am not sure if I should accept their offer. do you think it's better than the original one? I already have a dryer
its missing alot of the features this one has like all the AI and wifi. has less modes. as just a washing machine i would say the one we are all waiting on is a better washing machine. but i dont have a dryer so to me there's a good chance it would be worth it
Got the call too, I accepted it, better than nothing?
just got the call. took the offer, guy said its actually a newer model than this deal.
I got the call as well, and I said that I don't mind waiting for it to be fulfilled. They said they can keep it as is for now then, let's see what happens.
keep us updated! Much appreciated :)
I also just got a call and accepted the model WD85T4046CE/SA for same price. I paid $350.
Just got off the phone with Samsung. They offered the combo unit, but I refused as I already have a heat pump dryer.
If they cancel your order down the line due to no stock, what will you do?
Be really annoyed with Samsung and then just buy something else? We have a F&P that's still running, but close to retirement.
But I'd caution any Samsung reps reading these comments to proceed with caution. The ACCC doesn't like it when large multinationals begin running a "bait" or "bait & switch" campaign to offload slow moving stock.
So is there a website/link to lodge this kind of complaint?
But doesn't seem like it was bait and switch does it? I mean the reason is that it got Ozbargained before they noticed? Even the replacement model (newer but inferior?) seems a decent deal at $350. Surprised they didn't cancel it honestly
Got the call as well. They only offered the previously mentioned washer/dryer combo which I'm not keen on.
Politely declined and I'll wait for stock (hopefully they don't cancel).
did they offer to wait for stock? they never mentioned anything to me about waiting for stock.
im worried they would cancel so im leaning towards accepting the washer dryer combo. 479 for a washer dryer combo is pretty solid vs nothing if they refund. :/ i still do prefer the machine i ordered tho due to the features.
They didn't give me the option to cancel or wait. The operator just said she'll leave the order as is when I declined the offer so ¯_(ツ)_/¯
Got a call from Samsung re no stock and offered me the washer and dryer combo too. Old stock and don't need a dryer as i've already got one.
Let's hope they get more stock, otherwise i'd be pissed if I get a refund.
Same
Got a phone call too…Took up the offer on the two machines I ordered.
For all the people that have received the call. What was the status of before they called?
I missed a call, my status is awaiting dispatch
Awaiting dispatch and arrives of 30/10/2023 delivery service
I also had a missed call from Samsung. I've been checking and I had a status of awaiting dispatch and arrives of 30/10/2023 before the call, checked just now and still the same.
I too received the call. Should I get one what they offered the 8.5kg/6kg washer dryer combo? It’s showing higher price than the one ordered but not sure its good or not
where does it show you the price? via google or the samsung site?
Samsung website as well as google
Hmm what should I do if I get the call? I have one thats already gone through into the "Shipped" state, just waiting for the deliver date I selected. That one cost $479. And I've got the 350 one that it seems I will get a call for. Maybe I could get them to swap them over and cancel the $479 order but still get that machine using the 350 order?
I dont think you can just swap the $479 to $350
If you cancel the $479 you will get refunded $479
but the already allocated stock will just back to the 1st on the waiting list
If you choose the $350 to wait for the stock (instead of the replaced combo machine)
then you will be queued into the end of waiting list
I just got the OOS call + offer to get the washer/dryer combo instead. I said I wasn't interested because I already had a dryer. The operator was kind of confused by that response but instead of canceling she just "left the order in its current status".
So no idea what's happening next.
For that order, did you pay $349 or was it more?
$429.40 - deal + new subscriber code but I didn't have access to an Android device.
Is anyone who ordered for $349 getting offered the alternative deal?
yea i did
yeah
I decided to wait
i have been offered the combo deal aswell, except i bought a few weeks ago (from ozb) the esatto heat pump dryer that works great.. so now whats the likelihood I can sell it second hand lol I haven't accepted as yet, as the dryer part of the combo has a "condenser", and I do prefer heat pump given its more efficient $$ to run.. decisions decisions!!
I also have accepted the offer even already got a heat pump dryer at home
I believe in most use cases I will just use the "wash" cycle in the new combo machine, as the wash+dry cycle will take 7 hours according to other reviews on this machine
7 hours??? I will ask them - this is nuts O.O
Reviews state it is better to do washing and drying independently on the machine. This will make it faster.
this is the common issue in most combo machines
the dry cycle takes 3-6 hours itself
Although they use about the same amount of energy as an equivalent condenser dryer to dry, they take about twice as long to do it – three and a half hours on average, but over six hours for one we tested (long enough to line dry your clothes instead). This isn't an issue if you're getting the laundry done while you're at work or overnight, but it could be frustrating if you're in a hurry for clean clothes.
https://www.choice.com.au/home-and-living/laundry-and-cleani…
thanks, still thinking !
Yea i read all that to. But i would be carefull with reviews, most people that complain i find are using it improperly eg overloading clothes.
I've just received my call from Samsung and was offerred the combo deal too. I tried to negotiate for a different model but they wouldn't budge, so I accepted their offer for the WD85T4046CE
Those who have accepted the combo offer, what is your order status and ETA now?
No change, stage 3 preparing, expected delivery 30th
I accepted the washer/dryer offer on Wednesday, but just received another call today advising that stock of the original washer will arrive in the warehouse around 31/10.
yusssss thats great news.
I just received the same call. they asked me if I wanted to wait, cancel the order or take the washer/dryer combo
I've not had any call yet about the $349 machine. Is anyone else still sitting in limbo like me?
if you didnt get a call i would say your getting the original deal. no reason to call you if they didnt need to change anything
I ordered for $349 and hadn't got a call until 5 minutes ago. I was not told of any substitute but informed they were expecting stock to arrive 31/10 and if i was happy to wait.
Did you receive any contact about a delivery date? I got a text I initally assumed was from a scammer about rescheduling my delivery (I wasn't aware it had been scheduled at all). Now booked for delivery next week.
Just got a call saying it will arrive in the warehouse on the 31st, they couldn't tell me when it would arrive at my house though. So good news if you're willing to wait a couple of weeks.
Even I got call from them told same thing and happy to wait.
got the same call on 21st, fingers crossed. :)
I also received the call for stocks, and also the staff mentioned they are giving out a sorry voucher, valued differently as choice specific product, and asked me to call back for it when I have a product in mind.
Anyone has tried anything? What % of discount was it like?
ahhh geez, really hope they dont, i think id rather take the washer dryer combo if theyre giving a sorry voucher
I received a call asking if I could wait until October 30 for the stock. I replied that I would wait, and then they sent me a 15% off voucher, but I really don't need it.
@closed: Just says cancelled on the app