This was posted 1 year 2 months 14 days ago, and might be an out-dated deal.

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nbn 25/10 $40/Month, 50/20 $50/Month (Expired), 100/20 $60/Month, 100/40 $70/Month, 250/25 $85/Month for 6 Months @ MATE

15015
nbn 25/10 $40/Month, 50/20 $50/Month (Expired), 100/20 $60/Month, 100/40 $70/Month, 250/25 $85/Month for 6 Months @ MATE
Go to Deal
Cashback
Associatedrfc850 on 21/08/2024 - 11:25 letsbemates.com.au (4441 clicks)
Last edited 29/10/2024 - 07:22 by 3 other users
MATE30

Sign up using the promo code MATE30 and activate ANY nbn plan by 30 September 2024 (‘promotion period’) then we will credit the invoice for your nbn New Service with $30 (inclusive of GST) for each of its first six billing months ('promotional credit').

Applicable for any MATE nbn plan:

Plan Price for 6 Months Ongoing Price
Crikey nbn 25/10 $40/month $70/month
Ripper nbn 50/20 $50/month $80/month
No Dramas nbn Wireless (Fixed Wireless only) $50/month $80/month
No Worries nbn 100/20 $60/month $90/month
No Worries nbn Wireless (Fixed Wireless only) $60/month $90/month
You Beaut nbn 100/40 $70/month $100/month
Fair Dinkum nbn 250/25 $85/month $115/month
Fair Dinkum nbn Wireless (Fixed Wireless only) $85/month $115/month

Offer T&Cs.

Billing starts from sign up, not activation

Mate Communicate Referrals

Referral: random (38)

Referrer receives $50 bill credit.

Internet Broadband nbn

Related Stores

Mate Communicate
Mate Communicate

closed Comments

Search through all the comments in this post.
  • rmsprs on 21/08/2024 - 12:07
    +3

    we need Jay from Aminoz to start an NBN company as well. The level of customer service in unparalleled.

    • cheekymonkey97 on 21/08/2024 - 12:08
      +1

      Amino Z is pretty annoying. I last time I bought something from them was years ago and I still get "order follow up" emails. I don't want to unsubscribe because I'm curious to see how long it'll drag out for lol

      • rmsprs on 21/08/2024 - 12:11
        +1

        I know but respect the hustle lol. I use a spare gmail account only for my online purchases and subscriptions. That way I can always locate the receipts and keep the notifications to a minimum by not linking it to the gmail app on my phone.

  • pHyR3 on 21/08/2024 - 12:08
    +1

    getting 100/40 for $95 from superloop

    might be worth it for the sign up bonus but that's about it…

    • Joshminey on 21/08/2024 - 12:16
      +1

      Pronto NBN is similarly priced and resells Exetel service.

      • jv on 21/08/2024 - 12:49

        Pronto resells Exetel service.

        and Exetel resells Superloop…

        Is there any bandwidth left by the time it filters through to Pronto ?

    • Twix on 21/08/2024 - 12:18

      Exetel are doing 100/40 $78.99/month for 6 months using the Superloop network.

  • AsukaST on 21/08/2024 - 12:17
    +28

    No, Don't signed up. avoid them at all cost.
    I switched to mate in late July because they were the cheapest 50Mbps provider.
    Left within a week, at least I got a full refund.

    They cut my speed during evening peak (6-11pm) to less than 10Mbps.
    I can't even watch youtube or channel 7 online. I can't check my security cameras remotely.
    And that was every single evening.
    I did a speed test on Ookala and fast.com, it shows 48Mbps download speed.
    I believe this ISP has made a special settings for speed testing website so you can't gather evidence to make a complaint.
    So I decide to monitor the speed by downloading large files on Bit Torrent.
    At around 5:30pm, the speed drops and at 11pm just, it goes back to 50Mbps, every single night.

    I left and switched to another ISP, guess what, everything is back to normal.
    You may easily find lots of similar reports from angry customers regarding speed issues on OZB or Google review.
    I switch ISP every 6 months when discount price no longer available to always get the cheapest price.
    I have tried more than 10 ISPs and I can promise you, mate is the worst one.
    Just don't waste your money with them. Don't.

    • Gavman on 21/08/2024 - 12:31
      -5

      What type of connection were you? While they may throttle you during the evening, its little far fetch for them to crank some special settings to hack SpeedTest

      • AsukaST on 21/08/2024 - 12:34
        +3

        HFC.
        Nah, it can be easily done similar to parental control.

        • Gavman on 21/08/2024 - 12:39

          Take your word for it. Tend to find ppl on lower services (25/50mbps) get throttled to useable speed more over those on higher 100/250 mbps) since they are lower and harder for most to compare the drop off. I couldn't see someone on 250mbps plan getting throttled down to 10mbps.. perhaps down to 100mbps but in most cases, most would barely notice that.

    • tencents on 21/08/2024 - 12:47
      +1

      This is true.
      Happened to me hence I left.

    • kevmev12 on 21/08/2024 - 16:11

      Could you let us know what city you're in? I'm in Sydney and signed up to Mate last week to their 100Mbps plan - seems to be fine so far; but it is very concerning to hear something like this could happen.

      • tencents on 21/08/2024 - 18:53
        +1

        i'm in Sydney. It got so bad i couldn't even watch youtube at night.
        FTTP by the way.

    • cloudy on 25/08/2024 - 21:24

      Have you spent 6 months with Spintel? How do they compare to mate?

    • FnmdpNmsl on 05/09/2024 - 01:40

      It throttled my 100/20 to 97 when I was with them.

      They seem to shape your connection in addition to the avc as well.

  • notewar on 21/08/2024 - 12:19
    +4

    I used MATE's NBN a while back. Their internet speed was super unstable, whether it was off-peak or peak.
    It could be different now, but beware!

  • herman8 on 21/08/2024 - 12:28
    +10

    Definitely one of the worst isp's I've tried in terms of speed and stability. If you can shill out some extra money for another I'd say go for that

  • Churna on 21/08/2024 - 12:55
    +3

    Mate only have one POP in Syndey, so its pretty shit connected from anywhere other then Sydney lol

    • Gavman on 21/08/2024 - 14:57

      How many POPs do they have in Melbourne?

      • Churna on 21/08/2024 - 15:00
        +2

        one one in Sydney, none anywhere else in Aus. all traffic gets passed through Sydney

  • nidentify on 21/08/2024 - 13:12
    +3

    was with mate a couple of months last year, lots of issues so as other said, not worth the $10

  • Vish36 on 21/08/2024 - 13:26

    @rfc850 I am trying to sign up but asking for a new development fee of $300? Is it something that can be waived?

    • Freedom90 on 21/08/2024 - 14:01

      You can't get that fee waived. NBN charges that. I had to pay that fee when I moved into a new developed estate.

    • Twix on 21/08/2024 - 14:38

      No you can't get the nbn new development fee waived. Check here if you have access to nbn FTTP.

  • vovikdrg on 21/08/2024 - 13:31
    +4

    Not even for free mate

  • sunyuanxin on 21/08/2024 - 13:34

    they use CGNAT , right?

    • kiitos on 22/08/2024 - 09:34

      Is this something that's important to have (or not have)?

      • Castcore on 22/08/2024 - 14:44

        Only if you plan on hosting game servers.

  • mrblu on 21/08/2024 - 13:40

    Does anyone know if this requires a special router? I have one from Dodo that I'm not sure if it's compatible?

    • Gavman on 21/08/2024 - 14:49

      what your connection?

  • simplerick on 21/08/2024 - 14:04

    Worth paying the extra $5 and going with more reliable providers like Dodo or Tangerine, anything is better than the alternative

    https://www.whistleout.com.au/Broadband/Guides/nbn-100-plans…

    Previous customer's complaints about Mate. Notably, slow speeds down to 2mbps on 100mbps plan in evenings.

    https://forums.whirlpool.net.au/archive/3vw48kkn

    • Gavman on 21/08/2024 - 14:50
      -3

      Mate, that forum was over 2 years ago.. if they were that bad for that long, they might of gone broke by now.. anything recent, not from mid-2022? Plus im with Dodo now and i wouldnt call them that reliable… Been with them 4 months and had 2-3 outages so far. couple may have been NBNco. issue but who knows.

      • simplerick on 21/08/2024 - 15:21

        Here's the main discussion on whirlpool. Apparently Mate moved from Vocus backend to Wireline a few years back, and is known for it's unstable peak times, speedtests read fine, but Youtube and Netflix report abysmally slow speeds between 6pm and 11pm.

        https://forums.whirlpool.net.au/thread/3n2nn583?p=165

        Hence why Dodo and Tangerine being Vocus resellers would be a more confident choice then Wireline (Mate)

        TanedaR

        They cut my speed during evening peak (6-11pm) to less than 10Mbps.
        I can't even watch youtube or channel 7 online. I can't check my security cameras remotely.
        And that was every single evening.
        I did a speed test on Ookala and fast.com, it shows 48Mbps download speed.
        I believe this ISP has made a special settings for speed testing website so you can't gather evidence to make a complaint.

  • Freestyle on 21/08/2024 - 14:41

    Superloop has similar deals i’m on the 250 plan now for 85/month

    Their overseas routing i found was better esp when playing MMOs and such.

    Also you can opt out of CGNAT for free

    • McFly on 21/08/2024 - 16:04
      +2

      Someone should nuke CGNAT from orbit.

    • DrDan on 25/08/2024 - 17:00

      how can you opt out

      • Freestyle on 25/08/2024 - 21:42

        call them

        • DrDan on 25/08/2024 - 22:07

          cheers

  • dealsforlife on 21/08/2024 - 14:53
    +5

    I understand the negative votes for Mate. Having gone a bad experience myself, I would totally avoid them. Take your business elsewhere.

    • Gavman on 21/08/2024 - 15:17
      -6

      Same but these are based on subjective experiences and the internet is riddled with similar experiences for all ISP's not just MateNBN. End of the day there no real risk of signing up.. they provide 30 day 100% money back guarantee. Plenty of time to weight up if they suck or not. Its like if the internet sucks for more than 1 hour people cant help themselves and go into melt down.. jeez its just the internet.

      • howcan on 21/08/2024 - 16:15
        +1

        Its like if the internet sucks for more than 1 hour people cant help themselves and go into melt down.. jeez its just the internet.

        Yeah, the internet which people use to work from home, study, trade on the stock markets, or even run businesses. Someone like you who lives with mummy and daddy and spends their whole day playing World of Warcraft with no responsibility to the outside world won't understand how important reliable connectivity is to most households these days.

        There doesn't seem to be any reason for you to be incessantly responding to almost everyone here trying to defend the shit service other than have some sort of other involvement with them, particularly when you have almost zero technical knowledge.

  • hokonfan on 21/08/2024 - 15:01
    +6

    Neg, just avoid this service provider at all cost. Was their customer once and never again

  • inherentchoice on 21/08/2024 - 15:47

    This deal is cheaper… cheaper by $6 per 6 months…

    https://www.ozbargain.com.au/node/856041

  • cycleri3 on 21/08/2024 - 16:24
    +5

    Mate is the worst ISP i've ever had. they throttle hard any website that isn't akamai, microsoft, steam, google, youtube, apple and probably provision a lot less bandwidth as normal ISPs to save cost.

  • freekay on 21/08/2024 - 16:47
    +4

    All the people who have negged this deal are the true Mates. Saved me some headache!

  • zcream on 21/08/2024 - 17:34

    Can you upgrade and downgrade speeds during period and still get the offer? I don't need 100/40 ATM but will, in 3 months

  • moiecoute on 21/08/2024 - 18:46
    +1

    Why are these guys still around? My story, many years ago they changed providers. For 2 weeks I had slow downloads and disconnections, I called in a number of times talking to different people being told that it was my property. I later saw on Whirlpool the reason and just how many people it was affecting. Their support team was lying directly to me and others based on what I was reading. Not one person but multiple and for me 2 weeks before I finally churned away.

  • Tandalocity on 21/08/2024 - 18:55
    +2

    I switched mate from superloop, what a waste of time. Took me all of about one week to get banned on Overwatch for constant disconnection

  • cyrax83 on 21/08/2024 - 20:58
    +1

    These guys are shit. Had constant problems in Sydney with their service, slow downs and throttling in the evenings. Also unstable connection. FTTP

  • aladdin on 21/08/2024 - 20:59
    +1

    Word of caution: Lets be mate uses CGNAT and you cannot opt out. May be concern for some Ozbargainer.

    • noz on 21/08/2024 - 23:03

      That is NOT correct.

  • Kholtien on 21/08/2024 - 21:02

    Does anyone have any experience with churning when you have a static IP? Can the same IP be kept?

    • Twix on 21/08/2024 - 21:32

      No you will get a different static IP.

    • Jimbuscus on 22/08/2024 - 17:37

      You won't be able to retain the IP, I would suggest you look into DDNS.

      noip.com

  • syswong on 21/08/2024 - 22:21
    -1

    For 100/40 pay extra $10 plenty of option and you don't have to deal with Mate which is a big plus.

  • Jollystacker on 21/08/2024 - 23:12

    rubbish ISP with bad speeds and instability

  • Kustard King on 22/08/2024 - 01:11

    How does Mate make absolutely any money at those prices..

  • mike6969 on 22/08/2024 - 07:37

    I'm in Philippines at the moment and I'm getting fibre 300/100 for $30 a month.
    Australia's internet is an expensive embarrassment

    • simplerick on 22/08/2024 - 07:57

      What ISP are you with over there? I've just been comparing other overseas pricing recently for curiosity sake

    • SurprisedPanda on 22/08/2024 - 19:23

      precisely, telco and services in general, transport, housing, commerce, etc.

    • cloudy on 25/08/2024 - 21:15

      Why stop comparing at internet…
      What do you pay for a Big Mac?
      What do you pay for public transport?
      Etc etc

    • rmsprs on 17/09/2024 - 00:15

      what kind of comparison is this!! what does an average person in Philippines make a month?

      • mike6969 on 17/09/2024 - 09:09

        Why is that relevant?
        It's about the costs to the service provider and the profit margin isn't it?

  • gazzas on 22/08/2024 - 12:31
    +1

    Just wanted to share this reddit post here as well for those who are interested….

    Letsbemates (MATE) nbn. Don’t do it… (link )

    In short….don't do it..

  • simplerick on 22/08/2024 - 13:10

    Baffling why this post is still getting upvoted, do people like crappy peak time internet? haha

    • Kustard King on 24/08/2024 - 02:44

      We just like cheap internet.

  • Jimbuscus on 22/08/2024 - 17:24

    Point of Interconnect in Victoria?

  • cocomelon on 24/08/2024 - 10:19

    how do i know if this is FTTN or FTTP?

  • Harrygw on 24/08/2024 - 11:45

    Mate Ppoe or IPoE? 30 can cancellation notice ??

  • Captain Hindsight on 25/08/2024 - 18:37

    Could be an omen but when I was reading this my mate nbn failed currently download of 1mbps and ping 150😭

  • noz on 26/08/2024 - 09:43
    +2

    Something to be aware of in terms of Mate and referrals .. a relative recently signed up (and used a discount code from ozb) and later had two others subsequently use his referral code. Mate denied him the referral credit because:
    - you can only ONE TIME get a referral credit for being a referrer
    - you will not get any referral discount if you have used a discount code
    These stipulations are both listed here: https://www.letsbemates.com.au/mate/faq/how-does-your-refer-…

    • MeToo on 08/09/2024 - 20:27

      I think ie, section 6.C

      The person seeking to become a Referred Customer is not making an application to enter into a Contract with Us which
      includes terms for a Special Promotion.

      So no referral applicable on discount/special promotions.

      Also just recently signed up, transferred provider within 15mins of order. Done speedtest and seem to be within 100/20 offering. So far so good.

      • HappyPants on 12/09/2024 - 11:27

        What location are you in? We are currently on the 25/8 Flip $39 deal, it's cheap, but it just feels a little slow. Thinking about this deal instead.

  • hasher22 on 08/09/2024 - 01:43

    How does the first bill work from sign up date to activation date?

    From the link, I assume as follows if I sign up today 8th Sept but I need it activated on 20th Sept.

    8 sept - 19 sep: Prorata credit on the first bill
    20 sept - 07 oct: prorata charge
    08 oct - 07 nov: month in advance charge?

  • enhengsoso on 12/09/2024 - 17:36
    +2

    Code MATE30 is not valid for the Ripper nbn 50/20 plan.A bit misleading here. On its website, it also says for selected plan not all plans.

    • pandadude on 13/09/2024 - 15:55

      Agreed. But saying that I reckon it's because people pointed out here that Mate is losing money on it.

  • pandadude on 13/09/2024 - 19:17

    With the billing at sign up. Does this mean really the 6 month promotion is only really 5 months if you decide to delay your start date?

  • SydBoy on 17/09/2024 - 19:32
    -1

    This is not a deal !

    25/5 for $49.90 ongoing !

    https://www.ozbargain.com.au/node/866782

  • egg on 20/09/2024 - 20:32

    All good for me speed is still fast. Sign up is easy and can pay CR card with no surge charge. I'm on FTTC 100/20

  • Mulan123 on 24/09/2024 - 14:16

    Code not valid for the 50/20 plan. Just tried and didn't work. Confirmed by live chat agent.

  • dji1111111 on 25/09/2024 - 14:28

    Recently churned to Mate from Superloop. Not worth it.
    I've had constant network issues & erratic speed (one minute, speed test comes back at 90mbps and next minute it's 10mbps).
    Trying to call them to request a waiver of the 30 day notice period to churn to another provider ASAP and can't even get through.

  • GreenWave on 02/10/2024 - 09:16

    This offer seems to have been extended to 31st October 2024.

  • Techie4066 on 18/10/2024 - 21:47
    +1

    I've been with them for just a few days and already sick of the throttling making video streaming next to impossible on 100/20. I'm getting 4Mbps down on fast.com. Very misleading practices.

  • Pacify on 20/10/2024 - 21:26
    +1

    I switched to mate for the price and the cashback, but its the first NBN provider I've used in a very long I'm having serious doubts about. While speed tests are always fine, stream performance and downloading at times is a bit dubious.

    I've never had any issues with tangerine, extel, superloop or leaptel, I think its worth avoiding mate

  • hola011 on 26/10/2024 - 10:06

    Was with these guys earlier on a 6mo intro plan, atrocious speeds stuck it out for 3mo before switching, not worth it - FTTN/50 plan.

  • Associatedrfc850 @ Mate Communicate on 31/10/2024 - 16:06
    +1

    Just a heads-up, our MATE30 promotion has been extended from the end of October to 30th November 2024.

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