• long running

nbn FTTP or HFC 1000/100 $99/M, HFC 2000/100 $155/M, FTTP 2000/200 $155/M for 12 Months (New Customers) @ Leaptel

990
nbn FTTP or HFC 1000/100 $99/M, HFC 2000/100 $155/M, FTTP 2000/200 $155/M for 12 Months (New Customers) @ Leaptel
Go to Deal
Twix on 13/09/2025 - 23:26 leaptel.com.au (2650 clicks)
Last edited 22/09/2025 - 16:48

Leaptel's new customer pricing for nbn FTTP and HFC.

No contract and Australian support.

nbn are deploying a major upgrade to their network this weekend. Leaptel expects delays in processing nbn orders during this period.

Download/Upload Speed Promo Price Ongoing Price nbn Technology Is a new nbn NTD Required?
500/50 $79.95/month for 12 months $92.95/month FTTP and HFC No
750/50 $89/month for 12 months $104/month FTTP and HFC No
1000/100 $99/month for 12 months $114/month FTTP and HFC No
2000/100 $155/month for 12 months $165/month HFC Yes (installed by an nbn technician or delivered to you)
2000/200 $155/month for 12 months $165/month FTTP Yes (installed by an nbn technician)
2000/500 $215/month for 12 months $225/month FTTP Yes (installed by an nbn technician)

Notes
1. Contact Leaptel if you want the nbn FTTP 4-port NTD instead of the nbn FTTP 1-port NTD.
2. For 2000Mbps: Buy a compatible router with 2.5GbE RJ45 WAN and 2.5GbE RJ45 LAN ports and check that your computer has a 2.5GbE RJ45 port.

IPv4 and IPv6, Carrier Grade NAT and Static IP address

IPv4 and IPv6 is enabled for new and existing customers.

New customers are put on CG-NAT and this doesn't affect most users. CG-NAT can be turned off for $0. What is CG-NAT?.

Static IPv6 address is included at no extra cost on all plans. Login to the Leaptel portal on their website to enable a Static IP.

Static IPv4 address can be purchased for $10/month (optional) on all plans except 2000/500. Using a Static IP turns off CG-NAT.

Static IPv4 and Static IPv6 address is included at no extra cost on 2000/500. Using a Static IP turns off CG-NAT. Login to the Leaptel portal on their website to enable a Static IP.

Leaptel FAQs.

Leaptel Critical Information Summary.

Leaptel Referrals

Referral: random (406)

$50 credit for the referee (if they are not on a reduced pricing plan) & $50 credit for the referrer. The referee will receive a $50 credit on their third month invoice, unless they have obtained another promotion during the online application process. Once a referee has paid for their second month, the referrer will get a credit of $50 applied to their next invoice.

Internet Broadband FTTP HFC nbn

Related Stores

Leaptel
Leaptel

Comments

    • Twix on 13/09/2025 - 23:34
      +7

      This is how they have been posted before. Two different offers and pricing.

      1. Existing nbn FTTP and HFC locations (new customers).
      2. nbn FTTN/FTTC to FTTP upgrades (new and existing customers).
    • KangaDrew on 14/09/2025 - 13:47

      Did you really need to comment?

  • Maths Debater on 13/09/2025 - 23:39
    +3

    FYI: Leaptel don't consider you a new customer until you've been away for 12 months.

    I'm still trying to decide whether I stick with SL or go to ABB, Leaptel or Launtel for 2000/100 HFC.

    • Aliensf on 13/09/2025 - 23:43

      Pretty sure they wont consider you a new customer even after 12 months. They keep records.

      • Maths Debater on 13/09/2025 - 23:44
        +2

        I have spoken with them and they specifically said 12 months (I didn't neg you btw).

        • Twix on 13/09/2025 - 23:50

          Sometimes Leaptel won't give you the promo price again unless you pick a faster plan.

          • Maths Debater on 13/09/2025 - 23:51

            @Twix: Oh what, they certainly didn't tell me that.

            • Twix on 13/09/2025 - 23:55
              +2

              @Maths Debater: My mate got his deal extended. You have to ask and see what they offer.

              • Maths Debater on 13/09/2025 - 23:57

                @Twix: My problem atm Twix is not knowing who is best for international transit. I keep hearing Launtel is best because they use GSL. I understand Leaptel also use GSL and SL for domestic. SL use their own network for domestic and international. Everyone seems to be buying service off SL so would one not assume SL should be the best? This is way over my head!

                • Twix on 14/09/2025 - 10:23

                  @Maths Debater: It depends on the server location. Do you have the IP address?

                  • Maths Debater on 14/09/2025 - 11:45

                    @Twix: My parents use an international streaming device called GLWiz. They're based in Toronto Canada so does that mean I have to test any Canadian IP address?

                    • Twix on 14/09/2025 - 22:36
                      +1

                      @Maths Debater: Yeah find some Toronto servers IP address.

                      Google: Leaptel looking glass, Launtel looking glass, Superloop looking glass and Aussie BB looking glass.
                      Type in the IP address in the looking glass to get an idea.

                      • Maths Debater on 15/09/2025 - 13:36
                        +1

                        @Twix: Leaptel is 15ms faster. There's a consistent trend I'm finding with GSL being the better transit network.

                        • Twix on 15/09/2025 - 13:37

                          @Maths Debater: Nice. What about Launtel since they both use GSL?

                          • Maths Debater on 15/09/2025 - 13:41
                            +1

                            @Twix: Exactly the same :)
                            This tells me that Leaptel is crazy good bang for back at $155 considering Launtel are asking $6/day.

              • neonlight on 15/09/2025 - 07:47

                @Twix: Ok but I wonder how though. Last time when I was 100/20 they were only able to offer me $89 for 250/20 which I'm still on til November…. Now got auto upgraded to 750/50 but the price diff will be $104 vs $89 so that's huge…

                How would you make them extend for you!?

                • Twix on 15/09/2025 - 08:18

                  @neonlight: He called up and asked about what they can do if he stays.

              • misterbung on 15/09/2025 - 12:05
                +1

                @Twix: I reached out and asked a rep what they could do, and they knocked my ongoing cost down by $10. Considering the excellent quality of my connection and Leaptel support, I was happy enough to take the deal rather than churn.

                Just reach out to see what they can do, better than nothing!

          • Maths Debater on 15/09/2025 - 09:32
            +1

            @Twix: Ok Twix so you were absolutely right with this comment. I called Leaptel instead of chatting with them and they confirmed that anything over NBN500 is considered a new plan so you are eligible for the promo. Finally! That's enough for me to switch over. I'm done waiting on SL. Might be worth putting this in the description I reckon.

            • Twix on 15/09/2025 - 09:34

              @Maths Debater: Nice one. What speed plan did you get?

              • Maths Debater on 15/09/2025 - 09:37
                +1

                @Twix: 2000/100 :)

                • Twix on 15/09/2025 - 09:41

                  @Maths Debater: I like it. Is your router capable of 2000Mbps?

                  • Maths Debater on 15/09/2025 - 09:45

                    @Twix: My router has 1x 2.5Gb Ethernet port. I assume that's ok right?

                    • Twix on 15/09/2025 - 09:47

                      @Maths Debater: 1 x 2.5GbE WAN is ok if you're mainly using Wi-Fi.

                      Get a router with 2.5GbE WAN and 2.5GbE LAN if you use wired Ethernet.

                      • Maths Debater on 15/09/2025 - 09:50

                        @Twix: It's a RBKE962. I think it's 10Gb WAN and 2.5Gb LAN.

                        • Twix on 15/09/2025 - 09:51
                          +1

                          @Maths Debater: Yeah it does. You should be good pending the 2.5GbE nbn HFC NTD delivery.

        • Aliensf on 13/09/2025 - 23:59

          https://forums.whirlpool.net.au/thread/9062r7z9?p=1243#r2484…

          "Returning customers are not new customers. If a returning customer signs up with a new customer offer we will review it and it is not guaranteed we will accept it."

          • Maths Debater on 14/09/2025 - 00:00

            @Aliensf: Well that's odd, they clearly have a conflicting understanding of the rule. I spoke with several different staff members.

            • Aliensf on 14/09/2025 - 00:05
              +2

              @Maths Debater: Yeah it's not very clear when you call support, but as others said it's always best to ask, you got nothing to lose.

            • farrkim on 14/09/2025 - 00:11
              +1

              @Maths Debater: The problem with the link you posted
              Is it is 8years old.
              There is nothing in any of there conditions they have - like Terms of service, Critical Information, NBN T&C or NBN key facts.
              There for they will be breaching there Telecommunication License, also be on the wrong side of the ACCC for non-discloser .
              Saying verb it not allowed
              Just apply anyway, the agree your point, You will get it

              • Maths Debater on 14/09/2025 - 01:53
                +1

                @farrkim: You replied to the wrong person. The thread is 8 years old, not the post.

          • Ademos on 14/09/2025 - 00:07

            @Aliensf: Weird, I feel an account in my wifes name coming on.

            • Maths Debater on 14/09/2025 - 00:10

              @Ademos: They go by the service address.

            • Bruceflix on 14/09/2025 - 00:52
              +1

              @Ademos: They have addressed this too. They manually review all connections if the same address has previously been connected. Unless of course your wife doesn't share the same surname as you.

        • Bruceflix on 14/09/2025 - 00:50
          +1

          The owner of Leaptel posted on whirlpool many times they won't EVER consider you a new customer regardless of how long you have been away. And they will manually investigate a new connection if the address has previously had a Leaptel connection to stop spouses, relatives, etc getting the discount.

          • Maths Debater on 14/09/2025 - 01:57

            @Bruceflix: Well it seems staff may need further training and stop misleading people. Imagine getting told yes by a staff member then no by back of house.

            • Aliensf on 14/09/2025 - 07:28
              +1

              @Maths Debater: What Leaptel did for me though was,
              When I did the FTTP upgrade I was already a Leaptel customer on FTTN. So they treated the FTTP upgrade as a new Connection and honoured the $89 p/m deal for 1000/50.

          • Erwark on 14/09/2025 - 08:33
            +1

            @Bruceflix: That's a shame to hear. They have been good, but I guess once the year is up, they want me leaving and not coming back?

          • Ademos on 14/09/2025 - 10:52

            @Bruceflix: Ooo. Denying a connection to a woman trying to shift utilities into her name after becoming estranged and abandoned by her husband.

            Let's have that fight. Oh you want proof of our relationship status, as a private company? Oh yes please, that fight. That one.

            In fact, if the owners so set on being such a dick about existing customers and deals, I might just leave tomorrow. (profanity) you, my guy.

            • Bruceflix on 14/09/2025 - 11:08
              +1

              @Ademos: Denying a new customer discount isa little different to denying a connection. The owner only denies connections to those with a history of downloading above the average amount of data.

              • Ademos on 14/09/2025 - 16:05

                @Bruceflix: So you can never get a deal once you give him your money, and unlimited isn't unlimited. The more I hear about this company the less I like it.

          • bargaineer on 14/09/2025 - 12:17

            @Bruceflix: At scale they are never going to be able to do this.

            Sure they might be able to have some in exact science that might be able to detect it, but it’s pretty much impossible to police accurately (and they will spend unnecessary energy doing it in a scale up business).

    • AzzaD on 14/09/2025 - 00:29

      Anyone had why experience trying to be a new customer by using partners name instead?

      • Maths Debater on 14/09/2025 - 00:30
        -2

        They go by the service address.

        • cheesecactus on 14/09/2025 - 01:19
          -1

          But if my partner has a different surname…… i dont see how they could tell its the same couple.

          • Maths Debater on 14/09/2025 - 01:21
            -3

            @cheesecactus: The surname doesn't make a difference as they go by the service address.

            • pscac001 on 14/09/2025 - 01:38
              +7

              @Maths Debater: So if I rent a house, and any of the past tenants have ever been with Leaptel, I'm not counted as new customer? That seems like it would cause an awful lot of conflict for the sake of avoiding a few dodgy discounts.

              • Maths Debater on 14/09/2025 - 01:48
                +1

                @pscac001: I agree with you, but what's stopping someone else in the house with a different surname saying they're a new tenant? I don't imagine they're going to start asking for rental contracts. Neither ABB, Leaptel or Superloop have asked for my personal ID anyway so you could be John Doe as far as they're concerned.

                • cheesecactus on 14/09/2025 - 09:46

                  @Maths Debater:

                  "but what's stopping someone else in the house with a different surname saying they're a new tenant?"

                  Thats exactly what I was saying?

                  Even if I've been a previous leaptel customer, if my partner with a different surname signs up, even if we're at the same address, how would they check this?

                  • Maths Debater on 14/09/2025 - 17:05

                    @cheesecactus: What do you mean? They can literally see if Leaptel has been connected at that address in the past.

                    • cheesecactus on 14/09/2025 - 18:34

                      @Maths Debater: Yes…. and I'm a new person now… at the same address. Maybe a new tenant, maybe i bought the house, who knows. They cant prove it. They're not going to ask for a tenancy agreement or a house purchase agreement. And if they ask for a water/gas bill, fortunately my name is on half and my partners is on the other half…

                      • Maths Debater on 14/09/2025 - 20:51

                        @cheesecactus: I think we're missing each others points. What I am trying to say is, allowing different surnames at the same service address defeats the purpose of having the 12 month rule when anyone in the household could call up with a different surname. I asked support today what would happen if someone with a different surname at the same service address signed up and they said it will get rejected from the promo price. Take that as you will.

                        https://www.ozbargain.com.au/comment/16903693/redir

                        • cheesecactus on 14/09/2025 - 23:34

                          @Maths Debater:

                          What I am trying to say is, allowing different surnames at the same service address defeats the purpose of having the 12 month rule when anyone in the household could call up with a different surname.

                          Yep, that's what I've been saying.

                          I asked support today what would happen if someone with a different surname at the same service address signed up and they said it will get rejected from the promo price. Take that as you will.

                          It does seem to be one of those rules that they talk about a lot on whirlpool, but i havent actually seen any evidence of enforcement, plus this seems next to impossible to actually enforce (without unintentionally blocking genuine new customers from applying to leaptel). Seems the risk of incorrect enforcement is higher than just allowing new customers.

                          Your first comment of "They go by the service address." is purely what leaptel is saying, not actually what they're doing.

              • Twix on 14/09/2025 - 09:17

                @pscac001: You get the new customer deal however ISPs may ask for proof from another bill.

      • Oh Daddy on 14/09/2025 - 08:37

        Planning to get a new partner every 12 months?

        • hotcheap on 14/09/2025 - 09:43

          This cost you more money than saving it ..joking 😜

  • Maths Debater on 13/09/2025 - 23:52
    +8

    For those wondering what other RSP's have released 2gb pricing, Launtel per below:

    2000/100 $6.00 $182.50
    2000/200 $6.00 $182.50
    2000/500 $8.00 $243.33

    • Far Cough on 14/09/2025 - 00:00
      +4

      Thanks for that maths

      • Maths Debater on 14/09/2025 - 00:03

        Launtel 2gb plans are also live!

        I'm going to be patient and wait on ABB and SL to pull a finger out before I make a final decision.

        • FerreroRocher on 14/09/2025 - 01:42

          Launtel do daily rates so signup then churn? Leaptel look cheaper based on 30 day month.

          • Maths Debater on 14/09/2025 - 01:44
            +1

            @FerreroRocher: Yeah, I'm thinking about trying Launtel for their GSL network but is it worth $6/day? I guess there's only 1 way to find out. I'm currently paying $89/m for gigabit so losing the promotion is going to hurt!

            • Dyl on 14/09/2025 - 02:40

              @Maths Debater: The network is decent but purevpn has GSL servers in Perth if you need peering that way, most of GSLs other peering isn’t a huge difference

              Purevpn is profit on cashback

    • Prodev3r on 14/09/2025 - 02:03

      Why are they pricing it per day? Can you switch plans daily?

      • Maths Debater on 14/09/2025 - 02:05

        Yep, as often as you like apparently.

        • Prodev3r on 14/09/2025 - 02:13

          Sounds great. Could save on days when traveling for work.

      • Dyl on 14/09/2025 - 02:41

        Yes but it’s expensive enough that you’re essentially better off just going with one of the 6 month 500/50 sign up bonuses

      • illusion99 on 14/09/2025 - 07:47

        Because it looks cheaper than pricing per month

  • gtech on 14/09/2025 - 00:21
    +1

    I thought HFC maxes out at 1000??

    • Twix on 14/09/2025 - 00:22
      +4

      It used to. Not anymore.

    • Maths Debater on 14/09/2025 - 00:23

      Where have you been bro? The new speeds were announced a while back.

    • bcYield on 14/09/2025 - 00:24
      +1

      The upload speed is at 100 mixed from what I see. Not sure why.

    • BROKENKEYBOARD on 14/09/2025 - 05:22

      NBN previously had to share HFC with Foxtel, now they're gone they have more capacity.

  • iLikeSales on 14/09/2025 - 01:26
    +5

    Leaptel 6 months > superloop 6 months > aussiebb 6 months > rinse and repeat.

    • FerreroRocher on 14/09/2025 - 01:41

      Not even six months. Just do it whenever you see the best deals or cashback.

      Leaptel showing me these prices and I've been with them twice before. So they would consider me "new" it looks like from the signup page.

      • sunyuanxin on 14/09/2025 - 09:11

        Bruceflix above said “They manually review all connections if the same address has previously been connected.”
        So basically, once you’ve been a Leaptel customer before, you’re not treated as a new one anymore. How did you end up getting the promo twice?

        • Maths Debater on 14/09/2025 - 20:47

          The signup process isn't going to tell you that you're ineligible for the promo, it's back of house that will reject it.

      • Maths Debater on 14/09/2025 - 20:48

        The signup page won't reject you from the promo, back of house do. I asked support the same question today.

  • FerreroRocher on 14/09/2025 - 01:47
    +1

    Thanks Twix signing up after churning Arctel.

  • Zackeroo on 14/09/2025 - 02:02

    The one thing I don't like about Wentworth Point, the lack of NBN. Best plan I can get through Leaptel is $84.95 for 100/40 :(

    • FerreroRocher on 14/09/2025 - 02:05

      Try Arctel NBN500 $50

      • Zackeroo on 14/09/2025 - 02:07
        +1

        Thanks but doesn't work still. Their "lightning fast" deal is 100/34 for $91.99 a month. Super fast is 100/17.

        I'm with a local provider giving us 100/80 on 5G mobile router for $60 a month. That's working out better for us. Ping around 15ms which works for gaming too.

      • dajiska on 14/09/2025 - 18:53

        @FerreroRocher - is Arctel good in terms of speed/ latency?

        • FerreroRocher on 14/09/2025 - 19:04
          +1

          I don't know. I will be churning to them later to give them a go. If they're horrible I will go elsewhere for NBN 2000.

    • Flintz on 14/09/2025 - 02:31

      Is the old side? New side of WWP should be FTTP NBN

  • lawyerz on 14/09/2025 - 06:42

    Been out of the isp game for a little while, the last time I was in, Aussiebb was at the top.

    How does launtel and leaptel compare these days? Need to be off cgnat with the ability to unblock ports

    Also anyone else can share how their nbn speed upgrade experience is going, my upload speeds been changed but my down speed is still the old speed. Just odd, I'd thought if and when it was going to be changed it's a one off change.

    • Maths Debater on 14/09/2025 - 09:53
      +2

      Launtel use GSL for international transit and SL for domestic. ABB use their own infrastructure for domestic and various cable systems for international. GSL is apparently "better" for international transit according to the research I have done.

      • neonlight on 15/09/2025 - 07:50

        Ok so who uses GSL at the moment. Other than Launtel or Leaptel?? What about Superloop and Exetel?

        • Twix on 15/09/2025 - 08:15

          GSL: Leaptel, Launtel and Neptune Internet.

    • Twix on 14/09/2025 - 10:40

      All three have good performance. Leaptel is better value. Launtel and Aussie BB usually costs more.

      Leaptel and Aussie BB allow you to turn off CG-NAT for $0.

      Launtel let you turn off CG-NAT by using a Static IP.

      There’s a 15c a day charge for a real world routable IP that if you pause, may change. The other option is a $100 deposit that will give you a full static IP that won’t change through pauses and unpauses and is entirely refundable once you no longer need it.

    • Zimbyzim on 14/09/2025 - 11:23
      +1

      Funny how things change, leaptel and others are the new Aussie broadband.
      Leaptel is good, been with them for a while and local support is above average.

      • neonlight on 15/09/2025 - 07:51
        -1

        Leaptel is great but the problem is once promo is over they don't seem to extend your plan promo. I want to know what tricks you guys used to extend

  • jimbler on 14/09/2025 - 06:48
    -4

    "Australian support"….I think I've had to contact support twice since I started using dial-up in '92, but I guess some people like paying a premium for it.

    • AaronR on 14/09/2025 - 07:55
      +1

      I think it’s kinda like insurance. When the NBN gods smite you down, you’ll be thankful for it.

    • Twix on 14/09/2025 - 08:23

      It's not just Aussie support. Leaptel has a good local/international network with low latency.

  • codyy on 14/09/2025 - 07:12

    $99 a month isn’t great for 1000/100 considering it was the 1000/50 which was regularly at around $85-89 for the promo period with various ISP’s.
    Also isn’t $10 for a static IP a lot?

    • Twix on 14/09/2025 - 08:09
      +1

      1000/100 $99/m is good for 12 months. $85-$89/m deals are usually for 6 months.

      $5-$10/m for an optional Static IPv4 is normal.

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