Just got an email from NAB letting me know that they will be moving me to the new MyCard. I wonder if this is the end of the annual fee free for life on the original Citibank premier card.
https://www.mycard.com.au/#accordion-a078a935eb-item-1cdf853…
Don't cancel, if they try to change the terms to introduce an annual fee you should make a formal complaint
Dont think there's much customer right here, they will just remove all benefits sooner or later
NAB did the same with the previous Citi PlusTransaction Account (which has no international transaction fee)
Initially when Citi plus customer got transferred to NAB, they provide the same no international fee to ex-Citi customers
But just a year after, they announce to cancel this benefit to those ex-Citi customers
I think it's a bit different for the former Citi transaction accounts because they weren't advertised or marketed as being $0 transaction or ATM fee for life etc., so Citi and then NAB are free to change features or add or remove fees.
On the other hand, the credit cards were sold to people as a '$0 annual fee for life'
@terrypoon: Unfortunately that's true. I got the same email. Killing off a brand or product is the most effective way to stop supply of goods or services that is losing money with the least legal obligations. Notice how the new card doesn't have any obvious NAB branding on it? My guess is NAB wants to limit the blowback on it's name.
@ValueInvesting: What will be the benefit of nab keeping you and paying for your priority pass membership when there are plenty of "cheaper" customers they can get?
There are no alternative fee free cards around, where are you going to go? Other than purely for spite
A complaint will not make a difference. I kept complaining to Latitude finance. Their 28 Degrees Credit Card was sold to me as fee free for life, then they introduced a monthly fee. They always have in the terms that they can remove or update any product conditions.
if they are forcing me to pay, I will for sure cancel the card
I will cancel too.
I also have more than 80K or 90K Citi points in there, and I'll be forced to move them too :-\
Consider yourself lucky. I just moved 100,000 to Flybuys to reduce exposure to loss. Still have another 1.5mil to go!
1.5M Citi points?!
Wow.
Previously, I moved the Citi points to KrisFlyer when the exchange rates were good, but I prefer Velocity, or even then, I could swap for a statement credit.
@whyisave: I was one of (or perhaps the biggest) leeches of the fee-free PayAll lark that got onto it very early and rode it like a bucking bull for all it was worth. I worked out how to take maximum advantage before it got watered down, so I was getting 70K points every month for something close to nearly 3 years. I got in when the ceiling was 35K/mo, there was no fee at all and you could future schedule well into the 2030's. I basically haven't paid money for groceries for the last 2 years.
@Legoman: Well done!
That was my loss, ie. I never used / got into PayAll.
I think when I saw the PayAll marketing Emails, my mind switched off and I thought it would be like one of those 'balance transfer' Emails, where they want me to take on debt or something nefarious.
@whyisave: When my points balance went over 1mil, I started to get a bit nervous because that's a lot of eggs in one basket and I started noticing limits on what you could do with that many points. eg. the max you can transfer to Flybuys is limited to 999,999. So I started spending them freely with abandon. I realised I could fly RTW business class Singapore Airlines several times but didn't really want to do that, so instead I've enjoyed a great many really good eye fillets and bottles of Shiraz
Me too
Probably the final move by NAB in the enshitification of their banking system.
They did away with the Citiplus card.
They ruined 86400 and Ubank.
Now the only thing left worth having, this "fee-free for life card" is about to be killed.
I'll give them the chance to tell us what they're doing in the next email, but don't expect it to be good news.
They've been screwing everything up for a long time.
The only way the big 4 banks can keep their market share is to buy everything the ACCC would allow them to.
Yep.
And specifically on the Citi credit card business: after NAB acquired it -
And step 3 is now looming: NAB ending Citi's fee-free for life card. This will be the final nail in the coffin of reasons to retain a Citi/NAB card.
Unless NAB honours Citi's fee-free for life commitment given to applicable cardholders, it's hard to see why any (well-informed) Citi credit card customer would stay, after NAB's "enhancements".
The Payall offer was always meant to apply for a limited time period and not for people to schedule payments way into the future, so I don't have an issue with it being turned off.
The cashback offers might return in a different format after the rebranding happens.
The 'fee free for life' card has continued even though Citi changed card branding/card types and then sold their business to NAB. So it's fair for current cardholders to expect this arrangement to continue
I admire your optimism.
@New Chump: I'll keep my fingers crossed. If NAB try to charge an annual fee to the fffl cardholders I expect they'll (rightfully) get heaps of complaints
@YesPleaseThankYou: I agree, I think they are unlikely to add an annual fee, instead they will just strip the benefits.
I am still burnt by Macquarie cancelling Hiltons Visa free for life CC, now refuse to use any of their products. So I have no hope for this one with NAB.
NAB ended the free Citi Payall offer.
PayAll is what Citi used to plump up its book in readiness for the sale. NAB took the bait.
Don’t forget the “cheque to self” feature for balance transfers.
They're so proud of the 1 June 2022 accomplishment they mention it numerous times, without enough realisation that IT WAS 3 YEARS AGO and this is all they can tell us about.
and… "plus continued access to the valuable features and benefits of your card" yeah, after they've removed all, travel insurance, cashback, payall…
The only good to come from this is getting all the old OG's of this community in 1 thread.
Shout out to the OP of the Citibank deal. Both saved me a fortune in fees and free travel around the world.
Shame if this is how the 2 decade deal ends.
Love seeing this thread of all the free for life cardholders come together. No one else would understand the pain if we lose the perks. Almost feels like a brotherhood that has spanned over a decade. I'm definitely down for a mass complaint/protest if they decide to strip the benefits.
I have easily made over $10k of travel insurance claims and racked up about 500k of credit card points which I'm not sure what to do with. I usually fly Qantas than virgin (as I use their partners a lot). I might do the flybuy conversion as one other said or wait to see if anyone else has better ideas.
Shout out to the OP of the Citibank deal.
I got mine in 2014, but this is the earlier deal I could find, because OzB history does not go back further than 2015 :-\
Citibank - Signature Fee Free for Life (14 APR 2015)
https://www.ozbargain.com.au/node/190295
Shout out to the OP of the Citibank deal.
I found the original deal that I signed up under
Citibank Signature Card No Annual Fee for Life (17 JUL 2014)
https://www.ozbargain.com.au/node/153092
.
However, this is the original deal
$0 Annual Fee for Life on Citi Platinum/Signature Credit Card + 6 Months 0% Balance Transfer (18 NOV 2013)
https://www.ozbargain.com.au/node/123330
Just saw the full details about the change, effective from 24 Nov 2025
https://www.cdn.citibank.com/v1/augcb/cbol/files/documents/2…
In specific to "Free for Life" annual fee, in top of page 4 of the document
‘Your fee’ in the table above refers to the Annual Fee amount that you’re currently paying, including any
promotional discounts or waivers.
This seems to me that they intend to carry over “your current Annual Fee amount (including promotional discounts or waivers)” into the new regime
which seems "Free for Life" should be carried over too?
Nice detective work!
Cheers for this.
Whilst I no longer have my Citi Rewards FFL card, my bro still has his so keen to know if the FFL status continues.
Thank you for the very helpful information and summary.
The Variation Notice "will be effective from the Transition Date on 24 November 2025".
From that date:
"‘Your fee’ in the table above refers to the Annual Fee amount that you’re currently paying, including any promotional discounts or waivers.
Page 4 of their credit card terms and conditions includes the following:
We may change any of the terms and conditions that apply to your Account, including your Credit Limit, by reducing it, Annual Percentage Rates, fees and charges, the calculation of repayments and other Account features."
That statement is substantially repeated on page 38 of their credit card terms and conditions.
Can we see that at any time after 24 November 2025 the words "the Annual Fee amount that you’re currently paying, including any promotional discounts or waivers" can be deleted and replaced further to their credit cards terms and conditions?
In practice I expect NAB will wait 1-2 years before dispensing with 'fee free for life' benefit.
That would be consistent with their Citibank Plus playbook.
Please evaluate my educated guess as to NAB's playbook (which I typed up yesterday):
https://www.australianfrequentflyer.com.au/community/threads…
All of the above can hurt @junet who stated:
"I have the old paperwork on the fee free for life. It just says Annual Fee: $0 while you hold a Citibank Rewards Credit Card - Signature."
From 24 November 2025, @junet will not hold any Citibank credit card.
The words "Annual Fee: $0 while you hold a Citibank Rewards Credit Card - Signature" will have been neutered at the stroke of several solicitors' pens so to speak.
Better we do not give these ideas to them, publicly, in case they are reading this thread 😁
@whyisave: Appreciate your comments and you make a good point, thank you!
On balance I prefer to share SOME details publicly.
So cardholders who care don't close their accounts in a knee jerk manner without thinking carefully.
So cardholders understand what's happening and can unite to frame their objections to NAB appropriately.
Now NOT ALL details will be shared publicly.
That would make it far too easy for NAB. 😁
Probably the next best I can find: https://www.ozbargain.com.au/node/818657
https://www.bendigobank.com.au/personal/credit-cards/ready/
Did a quick search on https://cardsandbanking.qantas.com/compare-credit-cards and the best one might be CommBank Ultimate Awards credit card. There is a monthly fee of $35, but it’s waived if the monthly spend is over $4000
lol you need to make $10000 monthly after tax just to be able to spend over $4000 purely on a credit card every month. Perhaps if you have no housing concerns like a mortgage
I had to give up my Citi FFL credit card a few years back when getting a loan. In the grand scope of things, it wasn't that big a loss. I'm not a big spender so I never did earn a lot of points with Citi.
In fact, the Bendigo Ready was my replacement as a permanent credit card and I now have a better setup… much lower credit limit of $3k ensures it doesn't interfere with my credit card churning which, in one churn, potentially gets me more points than what the Citi FFL card did over all the years I had it. The Bendigo's nil international transaction fees also saves me more money.
Of course, I didn't have the Citi Prestige, just the Platinum/Rewards so didn't get the lounge access benefits. I think I can count on one hand the number of times I visited the Virgin lounge over the past decade (thanks to the Virgin Flyer card churns) so I clearly haven't traveled enough to make lounge access important to have on my credit card. Would gladly take the no international transaction fees anyday.
I'm sure NAB is changing the branding in order to change the TNC and remove all the fee free for life people. Otherwise there is absolutely no point in the email.
bendigo looks good The international usage, the only thing missing is points for normal use. I have the HSBC for under $100 cash back, Is there anything that actually has points and is fee free?
Is there anything that actually has points and is fee free?
Choose 2 :
• $0 Annual Fee
• Complimentary Travel Insurance
• Rewards points
Before 2025, you would have had options,
eg.
AMEX Essentials → $0 Annual Fee + Rewards Points
$0 Annual Fee + Rewards Points is fine. I'm not rich enough to travel enough to need Complimentary Travel Insurance
$0 Annual Fee + Rewards Points is fine
That's the golden combination, that probably does not exist anymore.
Well, the AMEX Essentials card offered that,
ie. $0 Annual Fee + Rewards points,
but AMEX discontinued this Essentials card in 2025 (?)
Amex Qantas Discovery and Coles Mastercard both have no fee + points.
https://www.americanexpress.com/en-au/credit-cards/qantas-di…
@Vallani: So, the AMEX Qantas Discovery card accrues points directly as Qantas points
1.75 QFF points per $1 spent on eligible Qantas products and services
0.75 QFF per $1 spent on Card purchases
0.5 QFF per $1 spent on government bodies in Australia
• https://www.americanexpress.com/en-au/credit-cards/qantas-di…?
And the Coles MasterCard accrues points directly as FlyBuys points,
at 1 point every $2 spent (up to $5K per statemwnt period)
• https://www.coles.com.au/credit-cards
.
.
Both of these cards have Rewards programs which I have no interest in 😁
Otherwise there is absolutely no point in the email.
Apart from telling you that you're going to be getting a new credit card that won't have Citibank on it and introducing the new brand.
My credentials - Practising lawyer for more than 30 years including 7 years (approx) within the Wesfarmers legal team.
First, we don't know if NAB is looking to abolish the privileges associated with the Citibank Premier Fee Free for Life Credit Card (as it is currently known).
However, there can be little doubt that the Citibank Premier Fee Free for Life Credit Card is a burden for NAB which drains away their resources.
Let's assume for the sake of debate that NAB is looking to abolish the privileges associated with the Citibank Premier Fee Free for Life Credit Card.
If that were the case, then those of us who close or cancel our accounts PLAY INTO NAB'S HANDS.
That is the exact response they want from us - which is to whittle down the number of people that still hold the card.
Better 'natural attrition' from this MyCard 'try on' than nothing at all.
Irrespective of what Citibank's or NAB's terms and conditions may, or may not, state, the Australian Consumer Law is a thing.
Citibank and NAB cannot contract out of the provisions of the Australian Consumer Law.
Citibank made a representation in trade and commerce that the applicable Citibank Credit Card was 'fee free for life'.
Citibank cannot now go back on that representation.
Neither can NAB.
If NAB was allowed to go back on Citibank's representation, there would be simple way to circumvent the provisions of the Australian Consumer Law and all Australian businesses would be on to it in a flash to the detriment of consumers like us.
Ask me questions if you like.
I will respond to polite questions.
What do you suggest we do when they inevitably do withdraw the offer?
Can you post a pro-forma letter we can send when it happens? (Pro-bono Ofc)
Please watch this space if (when?) NAB does anything untoward.
I've learned from another forum that bank operatives trawl through discusson threads like this and spread suppression narratives.
So we will hold our cards close to our chests and keep them wondering.
with the 28 degrees Free for life credit card, Latitude finance didn't even change the card name. Kept it the same but added a fee. Many people complaining but they got away with it.. :(
Unless you're planning to take them to court on the poorly enforced ACL, they're going to get away with it.
Not necessarily.
But whether they do get away with it depends on what the cardholders do collectively.
Some cardholders will swallow the Bank's "suppression narratives" hook, line and sinker unfortunately.
The issue is whether sufficient cardholders remain who care strongly enough about the principles.
This might well be the first IAAL post I've ever come across
Nab has destroyed citibank
Ive got the same email. Let;s see what features will be impacted. Why is it called Mycard and not NAB card (some types of their existing ones)?
My guess is that it's a disposable brand, to minimise bad publicity for NAB.
I'm guessing it's a dumping ground for those undesirable customers like us
Surprised they didn't start the email with…Great News! Your card has evolved
Great News! Your card has evolved, and so has the annual fee! Lol
I still haven't received any email, been a holder since 2013 also had NAB homeloans in the past.. I just use this card for priority pass lounge access .will see how we go if there is a fee, may try down the AFCA route to see if that works? @JohnGlav any other legal recourse we could take? Thanks for the detailed assessment above based on your legal background/ knowledge.
Hi d351,
Nice to hear from you!
For details and reasoning, please check out my post on the Australian Frequent Flyer forum:
https://www.australianfrequentflyer.com.au/community/threads…
All of this is hypothetical at this time of course. NAB has not taken the "pear shaped" action yet.
In a few sentences, the pen is mighter than the sword. Should NAB look to abolish the privileges associated with the Citibank Premier Fee Free for Life Credit Card (as it is currently known), I will prepare sample letters which I will ask all cardholders who believe in the cause to adapt to suit their personal circumstances and together we will swamp NAB/Citibank with letters of complaint. The more of us who complain, the higher the probability that the ACCC and the State Consumer Affairs bodies will take an interest in the matter.
Looks like the AFF forum wants to moderate my post.
I shall therefore reproduce it here.
Before a Court or a Tribunal, the construction (meaning) of the words "No Annual Fee for Life" is undertaken objectively.
Not subjectively.
This means the meaning won't necessarily be my opinion of the meaning, your opinion of the meaning, our opinion of the meaning or the Bank's opinion of the meaning.
In determining the meaning of the words "No Annual Fee for Life", the Court or Tribunal will also have regard to how the card has been administered in practice.
It is not a new product.
It has survived and has been around for more than 10 years.
Citibank has taken a particular approach to this product.
In 2014 it was known as the 'Citibank Signature Card'.
www.ozbargain.com.au
Citibank Signature Card No Annual Fee for Life
Deal: Citibank Signature Card No Annual Fee for Life , Store: Citibank Australia, Category: Financial
www.ozbargain.com.au www.ozbargain.com.au
It is now known as the "Citibank Premier Card".
Yet Citibank has 'grandfathered' the "No Annual Fee for Life" aspect over to the "Citibank Premier Card".
Citibank's practice and approach to the card historically is evidence of what the words "No Annual Fee for Life" mean.
Further, should the bank contend that the words "No Annual Fee for Life" meant for the life of the product, and not for the cardholder's life, a further question arises.
There are probably a significant body of cardholders who believe that the words "No Annual Fee for Life" meant for the life of the cardholder. It follows that it is arguable that the words "No Annual Fee for Life" were "misleading and deceptive" if the Bank contends that the words meant for the life of the product, and not for the life of the cardholder.
Every other comparable banking product has benefits attached to it that can be cancelled at any time and which do not enure beyond the life of the product. There was no need for Citibank to use "dramatic" words like "No Annual Fee for Life" to emphasize this reality.
No, the "dramatic" words "No Annual Fee for Life" were used with a different meaning in mind in all probability.
I absolutely agree that "Issuers of products are allowed to cancel products and the benefits attached to those products". But NOT if the cancellation amounts to misleading and deceptive conduct or is otherwise in contravention of the Australian Consumer Law.
The Banks would not tell us about the views that I have expressed of course. It is not in their self interest to do so.
I used to advise Wesfarmers Group businesses on important commercial matters. Zero of those matters presented no risk to the business. There was always a degree of risk. And that risk had to be managed.
It follows that any decision by NAB to abolish the privileges associated with the Citibank Premier Fee Free for Life Credit Card (as it is currently known) comes with risk to them.
A higher risk if the cardholders push back instead of meekly closing their accounts (which would delight NAB). A far lower risk if cardholders swallow the narrative meekly and look to find reasons why the bank may have proper grounds for its approach.
I need to correct myself.
With thanks to others more learned than I am:
"This isn’t an [Australian Consumer Law] issue, but there may well be a breach of section 12DB of the ASIC Act relating to false or misleading representations as to the price of a financial service (which mirrored the former Trade Practices Act provision relating to false or misleading representations). The representations made were ‘$0 annual fee for life’.
The end outcome should be comparable.
We just get there relying on different laws and reasoning.
the cardholders push back
What do you propose, we can do collectively?
@whyisave: Please watch this space if (when?) NAB does anything untoward.
I've learned from another forum that bank operatives trawl through discusson threads like this and spread suppression narratives.
So we will hold our cards close to our chests and keep them wondering.
Neither the ACCC nor state consumer affairs bodies enforce Australian consumer law.
Read the comment by Wyler in particular.
Read my comments also if you want to understand NAB's strategy.
https://www.australianfrequentflyer.com.au/community/threads…
Don't bother going the AFCA route. AFCA today is a fully obsequious sycophant to the banking sector, owned and staffed by the banking sector with so many conflicts of interest it's not even funny. There's a reason why the word 'ombudsman' was removed from their previous name FOS. It's because despite their protestations otherwise, they most certainly are not independent. All AFCA decisions and determinations these days are decided first in favour of the financial institution and then the reasoning takes 8 months to be massaged to fit around that decision.
It looks like NAB may be taking a long-game approach.
Migrate all Citi Premier cardholders (paid and free-for-life) onto MyCard, quietly shift fee-paying customers onto NAB-branded products, and leave the free-for-life accounts behind, where benefits can be gradually stripped back without damaging NAB’s core brand. It’s a calculated way to reduce obligations while avoiding backlash. But in my view, the strategy risks more reputational damage in the long run. They may have been better off simply removing perks at the point of migration, rather than letting customers slowly uncover what feels like a deliberate and sneaky unwind
Yes they did exactly this with the citi debit card… they just removed the free international transaction fees recently
As an update for me:
1) I was told by Mycard Claims staff that there was a $299 fee for Citibank FFFL
2) Lodged AFCA complaint
3) Mycard backtracked, confirmed no fee for the card, and advised: "…there has been no decision has been made to change any rates or fees at this stage. Under our Terms & Conditions, we reserve the right to amend rates and/or fees; however, any changes would be communicated to impacted customers, and we would ensure that the required notice is provided in accordance with current regulations."
So I agree, mycard staff are completely uninformed (maybe not now), and there is no fee (yet) for these FFFL cards. When that happens, I will have my AFCA complaint ready
This is the wording I got:
In November 2025, we'll be moving to MyCard, complete with a new card name and fresh look, powered by a new system.
With a new MyCard App and MyCard Online plus continued access to the valuable features and benefits of your card, this move marks a step towards a simpler, more digital customer experience.
Brought to you by NAB.
This is on the MyCard website:
Since 1 June 2022, NAB has been the provider of your credit card.
As we enter the next chapter, we’re excited to announce we’re moving to a new brand, complete with a new name, fresh look, and powered by a new system.
With the new MyCard App and online platform, plus continued access to the valuable features and benefits of your card, this move marks a step towards a simpler, more digital customer experience.
Brought to you by NAB, one of Australia’s big four banks.
MyCard. Your ticket to more.
Anyone found out what will happen to citi points?
Ugh, I HOPE this doesn't mean you have to redeem your points before the change. I am hanging out for a Velocity transfer bonus.
Likewise had about enough of this card. I only hang on due to the benefits etc.
Even the benefits were getting worse, the changes to insurance (excess of $600 or something stupid) really diminished the value for me. I've been looking for an excuse to cancel the card - this is it.
There is absolutely no way that the points earning will be better under this new branding too.
There should be a VFF bonus transfer in November.
Don't bother. Just transfer to Flybuys where you get better value anyway
For those of us OG’s who’ve been exclusively using this card - anyone had a sticky beak at next best options outside of chasing/churning through offers?
I’ve just been accumulating points and converting evouchers at around $600-700pa. Having the citi card separate from my mortgage has been good given I’ve been with 4 different lenders in the same period. That being said I’m now with Macquarie and on first look their black card offering is reasonable:
Looking at my current spend history I’d accrue around 50,000 more pts per year so say $8-900 a year in vouchers.
I have been looking as well and so far Macquarie is the only card issuer that I've found that has no (standalone) annual fee for a card that earns points, but you need to have a home loan with them.
Everyone else either has an annual fee or no rewards points.
Banks probably use OzBargain in reverse to ensure they're not giving away anything they don't need to.
The Coles No Annual Fee Mastercard is worth considering given the $0 AF, even though the points earn rate is lower, and with a cap. "Collect 1 Flybuys point per $2 on eligible purchases up to $5,000 in each Statement Period"
but you need to have a home loan with them.
Do they stipulate the 'minimum' amount for the home loan ?
( I could get a very, very small home loan, just for the sake of it, haha )
Everyone else either has an annual fee or no rewards points.
Bendigo bank have a card that has zero annual fee and with travel insurance.
However, no rewards points.
The only decent card that I found / used in last few years, and which had good rewards with Priority Pass,
is the St. George Amplify card, but the annual fee is in the high $200s.
another to recommend is HSBC Platinum Qantas
https://www.hsbc.com.au/credit-cards/offers/platinum-qantas
while only 1st year annual fee free
you earn 1.5 QFF per $1 spend
pretty good for everyday spending
and since it earns qantas points directly
no worries about conversion rate change
Got the email and immediately jumped on here for the comments
It’s like a who’s who of OG ‘fee free for life
‘ alumni 😂 it’s like we should do a poll on it
But in all seriousness, I’m bummed as I’ll struggle to get approved for a card now so thanks to those who have suggested other possible cards (some are with banks I already am a customer at so may be able to utilise)
LOTS of the original Citi FFFL cardholders will now struggle to get another credit card if forced to. Back in the day of lo-doc-loans the banks were throwing credit cards at anyone and everyone willy nilly. Today, that has turned full circle and is the complete opposite. I got a 50K credit limit on an employed income of 90K and TWO mortgages of $450K each back in the good old days. Today, I wouldn't even be looked at for any of those things. This is the reason why you never cancel a credit product out of spite or to make a point. The only reason to cancel is if it starts costing you nett money that you can't offset with other perks/benefits.
Free Priority pass will be gonesky as well, I suppose
This will hurt me.
I will cancel as soon as they do that, even if it remains free, there will be no point in keeping it
Thats the cost of the card that nab wont want to keep paying for
I used chat to articulate this for me
If your credit card was issued as free-for-life, it’s important to be aware of what I think is happening with NAB/MyCard.
Legally, I believe the bank cannot impose an annual fee on free-for-life cardholders — it’s a contractual promise. However, I think they are creating confusion:
General fee pages that appear to apply to everyone
Customer service representatives providing inconsistent or unclear information about fees on renewal
Forum discussions where misunderstandings are spreading
I also think it’s important to note that some cardholders who were migrated from Citi currently do pay an annual fee, which may explain why the bank publishes general fee information. But for those with a free-for-life card, I think the effect of this confusion is that some people may close accounts voluntarily, reducing the number of people holding this benefit.
The bank appears to be relying on misunderstanding and misinformation to influence behavior rather than clear communication.
NAB has continued the account without fee. Administrative changes like new account numbers or updated T&Cs do not remove this contractual right.
I don’t think NAB could classify the removal of the free-for-life benefit as a fee increase, because that is not what a fee increase is.
You're kidding yourself if you think Nab is contractually bound to provide you with free PP lounge access for life. They can and most likely will change when they want to.
Possible future pricing structure is already on their website:
https://www.mycard.com.au/help-and-support/important-informa…
MyCard Platinum
$129 p.a.
MyCard Platinum Qantas
$199 p.a.
Still extremely cheap annual fee for a travel benefit credit card
Swoosh. I just explained I think a fee for life is different to those other things like PP
https://www.australianfrequentflyer.com.au/community/threads…
Interesting read - might hold off till they charge me and compain to AFCA too
The message the user received - shown in the australianfrequentflyer.com.au link - may not be connected to the Mycard transition.
Mesage says:
Effective 28 November 2024, the following change will apply:
• The Annual Primary Cardholder Fee, as set out in your Financial Table, will increase to $350. The fee will apply the next time your Annual Primary Cardholder Fee is due.
I think we all only received notice of the card transition in July 2025. So this predates it by at least 6 months. I did not, and I am guessing most of us (?) also did not receive a message specifically about planned introduction of fees (months before talk of transition to MyCard).
Oh no! What'd your email say? I haven't got one yet…
got the same email, and in the same free for life citi premier card (former Citi Signature)
if they are forcing me to pay, I will for sure cancel the card (free for life is the only reason to keep this card really…)