• expired

FREE $50 for Opening CBA GoalSaver Account

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Just got some physical spam today, showing that the recent trend of banks giving us free money is still well and alive.

Basically open a GoalSaver account, leave it empty (because their interest rate is pathetic) until just before 11.59pm AEDST on 26/07/2013, transfer $200 into it, then transfer it out the next day and wait patiently for $50 to be credited to your account by 19/08/2013, then close the account, ready to take advantage of the next round of free money!

Copy pasta of full terms and conditions on the website:

*Rate includes a variable bonus interest rate of 3.65% p.a. above the standard variable interest rate of 0.75% p.a., which is paid on account balances up to and including $100,000 if the closing balance on the last day of a calendar month is at least $200 higher (excluding interest earned) than the opening balance on the first day of the same month, with no more than one (1) withdrawal in the same period. The standard variable rate of 0.75% p.a. will apply on any portion of the balance over $100,000. The above rates are current as at 21.05.13 but are subject to change at the Bank's discretion. A maximum of two (2) GoalSaver accounts per customer can be opened.

^Offer only applies to customers who open a new GoalSaver account by 28/06/2013, deposit $200 or more into their new GoalSaver Account by 11.59pm AEDST on 26/07/2013 and retain a balance of at least $200 in their new GoalSaver account as at 11.59pm AEDST on 26/07/2013. You will be ineligible for the $50 offer if your account is closed, transferred or in default at any time prior to the $50 being credited to your account. $50 will be credited to your account by 19/08/2013. A maximum of two (2) GoalSaver accounts per customer can be opened. A limit of one (1) $50 credit per customer.

This advice has been prepared without considering your objectives, financial situation or needs. Because of that, you should, before acting on the advice, consider its appropriateness to your circumstances. Terms and conditions for transaction and savings accounts mentioned are available here (PDF 660KB). Please read our Financial Services Guide (PDF 60KB).

Mod: Terms and conditions have been altered from the above description. It now reads:

Offer only applies to selected CommBank customers who were sent the communication for this offer and who open a new GoalSaver account by 28/06/2013, deposit $200 or more into their new GoalSaver Account by 11.59pm AEDST on 26/07/2013 and retain a balance of at least $200 in their new GoalSaver account as at 11.59pm AEDST on 26/07/2013. You will be ineligible for the $50 offer if your account is closed, transferred or in default at any time prior to the $50 being credited to your account. $50 will be credited to your account by 19/08/2013. A maximum of two (2) GoalSaver accounts per customer can be opened. A limit of one (1) $50 credit per customer.

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closed Comments

    • +2

      I think we know which CBA will pay. For the rest of us who were not emailed, but opened before the T&C changed it will probably depend on how our particular case is stonewalled/escalated by customer service.

      I for one pity anyone (including my bank manager) that tries to tell me I don't qualify for the original T&C simply because they changed them after I opened my account. I'm a nightmare to deal with when stuffed around - measured and calm but unwavering in purpose.

      A bit like Terminator 2, if he could be bought off with $50.

  • +2

    We all can hit them hard because change of Ts & Cs is not going to save CBA. If they are not honouring the bonus, they are committing marketing misconduct and all of us can lodge a compliant with ASIC and their might a be regulatory enquiry into CBA promotions.

    In addition, if you choose to go to FOS, CBA will have to pay $150 for each complaint lodged with CBA and CBA must pay this amount as soon as the complaint is escalted to FOS. As such, CBA will try their level best to avoid FOS complaints.

    Good Luck!!

    • Hey bluecasper do you have any links/refs so we can read about the FOS fees etc for ourselves? I'm keen to go armed with this sort of knowledge into any 'negotiation' :)

  • +1

    let's waiting for one more week

    • I agree..will have to wait this out a little longer.

  • +4

    RECEIVED

    $50 bonus promo
    Goalsaver Cashback

    Applied on the day it was posted, before the T&Cs changed
    Was already an existing Commbank customer

    • +2

      Received mine today as well! Applied the day before T&C's changed.

      It seems pitchforks should be lowered for now.

  • +1

    Got the $50 bonus, from second goalsaver account.

    • +1

      yup my second goalsaver as well.

  • same…received mine today

    • and its transferred out…

      Wonder if the commonwealth bank is looking at their accounts and doing this:
      http://imgflip.com/i/2vcsc

  • hahahaa.. got the money too.. thanks op and cba.

  • Got mine too, thanks OP

  • Got my $50 today woohoo! I didn't think it would show

  • just received payment =]

  • not yet for me… but sounds promising…

  • Yep, payment received for me :-)

  • All good here too

  • +1

    Received my $50 bonus today 8-8-2013
    I opened the account 22-5-2013, this was my second goalsaver account I opened, both were active at the same time.

  • got mine today too! good that CBA honours it.

  • got mine as well!

  • Yep, got mine too!

    08 Aug 2013
    $50 bonus promo
    Goalsaver Cashback
    +$50.00

  • Received mine :D

  • Got mine this morning.

    • Did you apply before or after change of Ts and Cs?

  • Got mine 8/8, already a Commbank customer previously but didn't get an invite. Applied before they changed the T&Cs. Thanks OP.

    • Ditto me guys. I applied before T&C changed, Existing CBA customer, no invite, paid.

  • Received the $50 on 8/8. Applied on the morning just before T & Cs changed. Existing CBA customer, no invite.

    Good work CBA!

  • $50 bonus received today!

  • Received too $50. No invite. Before T&C changed and previous Netbank user

  • Also received the $50.

    I applied after the T&Cs were changed, account was opened on 23/05/2013 03:01 PM. Existing CBA customer, no invite.

  • signed up before tc change and recwived. thanks OP!

  • Haha I got the 50$ as well. I didn't get sent an invite and neither did I complain about the change to the T&C. Good guy Commbank.

    Now is there a way of closing the account online (I already have another goalsaver account already and I don't need two) or do I have to call up?

  • Received my $50 yesterday! Didn't expect to get it. I only found about this offer thanks to OzBargain.

  • Received mine yesterday too :D
    Nice!
    for the record: applied before the terms and conditions change.

  • "You will be ineligible for the $50 offer if your account is closed, transferred or in default at any time prior to the $50 being credited to your account."

    Does this mean you can transfer money in and out before 26/7? I used it a few times, withdrew, then deposited $200 on the 22nd and withdrew it again on the 29th. Guess I'll have to wait a while

    • I didn't touch mine after I deposited money into it and I still didn't get the $50 bonus today. Didn't even get the 'bonus interest' for this month either.

      Guess I'll find out what's going on next week.

  • I got the bonus $50 in the account! WOoo

    Transferred the total into my usual account.

    Easy as!!

  • +1

    Strange I didn't receive mine…

  • Nothing here yet, but I got $50 from the mywealth promo this week.

  • +1

    I didn't receive it either. Will challenge it on Monday

  • Thanks OP

  • Another happy customer.
    And I didn't get an invitation.
    Thanks OP.

  • Got the $50,, wasn't a customer previously, applied before T&C's changed.
    Thanks OP!
    Will close the account tomorrow.

  • Thanks OP! I got my $50 last week. I applied before the T&C's changed.

  • I got my pineapple 8/8. Thanks CBA!

  • Got mine too, was never invited to the offer or whatever.

  • My partner got hers last week without an invitation, still waiting for mine, they still got 1 more week (19/8), fingers crossed :)

  • Got mine last week. I wasn't invited and applied before the change to the T&C. Thanks OP!

  • Still waiting on mine, existing customer, applied before the T&C changed (about 3 am on the day of the change though)

    • Payment hasn't arrived, email sent and fingers crossed :P

  • +2

    Waiting on mine too, will give it till 19th before I call them.

    • How is it going? Did you call them?

      • Nope, I read below, someone emailed them via the contact us page, so I'm trying that first.

  • They should pay now… Window dressing is over:

    http://www.abc.net.au/news/2013-08-14/cba-profit-result/4885…

  • got mine, thanks OP!

  • +4

    Bad Experience:

    CBA refused to give my bonus. I advised them politely that they will breach their Tc&Cs and this conduct will end up in a complaint.

    Good News:

    $50 was paid within 12 hours :)

    • Email/Online support or call?
      Think I might go ahead and do that

      • Go for email through netbanking. You will have written evidence!!

        • What's the email you sent to?

        • +1

          Log into netbanking and click contact us which is last option on the bottom right tab. On the next screen click netbank.

          A new window will open will your details prefilled. Just type in the message and send.

          You should receive a reply within 2 business days.

  • Got mine. Existing CBA customer, no invite, didn't complain to them, applied on day this showed up on ozbargain.

  • Got mine last week and didnt notice (8/8)

    Not an existing customer, applied before the change of T&C.

    Silly me has been pumping in $50 a week, now have nearly $800 on there. Time to find me some bargains to spend it on.

  • Also received mine and my wife's on the 8/8. Thanks OP

  • got my $50!
    08 Aug 2013

  • My $50 is there. I applied pre T&C change. Thanks to the OP. Have to say, despite the angst, it was one of the easiest promo fifties I have received.

  • +2

    I applied pre T&C change and I sent them an email as I haven't received my $50. This is what they said:

    …………………..
    in relation to your enquiry, I can confirm that group of customers has been offered an exclusive $50 bonus if they apply for the GoalSaver account by 28 June 2013 and deposit $200 and maintain this balance by 26 July.

    Please be aware that only selected customers were offered this bonus offer.
    ………………………

    • +1

      I sent them an email saying they changed the T&C after I applied and this is their response


      My name is Tahmiena your Online specialist. Thank you for your email reply.

      I appreciate you taking the time to write and express your concerns as it is only through being aware of such issues that we can take action to improve our service.

      I can confirm that the T & C was not changed before or after you had applied. The process of offering the $50 cash back was to selected customers only.

      I have lodged your feedback into our systems with reference number xxxx. Please note that no further action will be taken, it is for reference purposes only.

      Thank you for your patience and understanding.


      I certainly DID apply before they changed their T&C. What a horrible customer service officer; I provided the screenshot as proof, asked CSO where exactly it says 'for selected customers only' but CSO ignores it totally to avoid solving problems.

  • "$50 will be credited to your account by 19/08/2013"

    Anyone haven't got the money and want to complain?

  • +1

    I had found this deal from ozbargain, so received no email.

    I applied before the T&C change, had plenty of money in there before the cut off date and did not withdraw any either. This was my second goalsaver.

    Received my $50.

  • +1

    Hi

    Can anyone please send me a screenshot of the original T&C. After a lot of argument the commbank customer service do not want to credit my account so I have been asked to provide proof of the original promotion in a branch. Really poor service.

  • sorry forgot to mention my email above. Please send me the screenshot (if you have) at [email protected]. Thanks

  • Thanks heaps SummerMan. CBA here I come……

  • Nothing here yet, they said they were looking into it but no response since the 19th. Grrr.

  • I've been to'ing and fro'ing with a rep via contact form, and they are denying it completely, and I've told them I will be going to the ombudsmen and to provide me with a case number that I've got opened with communication. Commbank are a bunch of jokers, seriously.

    • You are on the right path…

      We'll see how FOS handle this matter.

  • +2
  • I'm also in a bit of back and forth at the moment, will update when I get a result (or not).

  • Got mine on the 8th. Forgot to comment.

  • +1

    i'm just getting ignored by them now… GRR

    • count 45 days…

      • From when? When it was originally due to be paid (8th)?

        Cheers SummerMan.

        • from when you raised your concern to CBA…

        • +1

          Awesome thanks. I let them know they havent yet responded and that I'm counting the days.

  • I'm still waiting for them to respond.

    Also interestingly I didn't get my 'bonus interest' from last month. Did that happen with anyone else?

    • how many withdrawals did you make in the month?

      • None. Hell, I've never even made a single withdrawal on that account.

        • "increase your balance by at least $200 a month"

          If you have made no withdrawal during the month you also need to make deposit(s) totalling $200 too.

          If are eligible for the bonus interest and haven't received it contact CBA to fix the problem.

        • Well that explains why I didn't get the bonus interest. Thanks.

  • +1

    I did not receive my $50 and wrote a email to them via netbank two days ago. This is part of the response I received - "I am very sorry that I have not been in contact with you with an update as yet.
    This has been escalated to the highest level and we are endeavouring to get an answer in regards to this as soon as possible.As soon as this investigation has been completed I will be in touch with you.
    Thank you for your continued patience with this."
    So I guess I will wait for their investigation.

    • Basically what I got too. They're freaking slow apparently.

    • Success. Here is their response "I am happy to say that you will soon be receiving the $50 bonus; I have received confirmation of this this morning.

      As you opened it on the 23/05/2013 and met the eligibilty requirements before the Terms and Conditions change on the 24/03/2013 your payment will be hounored overnight".
      So worth pursuing if you opened it in time. good luck.

  • Barbara - She worked for ANZ (JAB) and later moved to CBA (a).

    http://bit.ly/cvjzfB
    http://bit.ly/cvjzfB
    http://www.youtube.com/watch?v=-wK-quoG1FY

    I hope it help you guys understand the process and be as cool as a cucumber…

  • +3

    Hey hey, finally got a response and they said:
    "I am happy to say that you will soon be receiving the$50 bonus; I have received confirmation of this this morning".

    Awesome.

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