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Order a $200 gift card
In cart shows up as 29.95
Add postage
Then cross your fingers they honour it
[Price Error] Just Jeans $200 Gift Card for $33.90 Delivered
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you'll live mate
Cry
Still don't receive refund from Just Jeans, I paid through PayPal, is there anyone same as me?
yep same here
Time for chargeback maybe?
i have faith my paypal purchase will be refunded.. not worrying about it
It's like the telstra go casual $45 saga all over again.
How long will it take for the refund? :)
In my experience at least 3 days. And it will be refunded into your PayPal balance. Then it will be another couple of days transferring it from paypal to your bank account (which you'll have to do manually).
Sweet, thanks for that.
How can i complain ,any one have the head office number as i tried to call people answered the phone very rude
Contact your local member.
I think he already got hold of his member. Maybe time to let go.
Protest in the streets. That should make a point.
Call the AFP, Ghostbusters, RSPCA, U.N.C.L.E., R.E.S.P.E.C.T.
Or you could go to the local casino and put $33.90 on red.
Always bet on black
Contact ACCC or office of fair trading. I would call RSPCA in this regards
paid via paypal. still no cancellation email or refund notice.
Being an OzB 'professional' (as Gerry Harvey would say) I didn't expect it to go thru, but maybe in with a chance of a compensatory voucher (limited by min spend & not on reduced items etc etc)
I missed the Kogan one earlier this year >.<
https://www.ozbargain.com.au/node/182322?page=1#comment-2560…
I hope you've never made a mistake in your life.
Damn hit my daily cap. here's a spiritual neg from me:)
What, people really thought they could get a $200 gift card for less than $34? Now they're upset because they didn't get a chance to take advantage of an error?
it's bizarre. i saw the deal but i knew it wasnt worth the hassle and it's just wrong anyway knowing it was an obvious error.
My daily neg has just lifted. Here, have one.
Entitled Ozbargainers make me lol. Why would you expect retailers to cop potentially massive losses due to a data entry error? If you accidentally paid too much for an item, or added an extra zero to an EFT transfer, would you expect your money back? Of course you would.
For sake of argument… What if this wasn't Just Jeans and a small home internet business? Let's say they accidentally listed something at the wrong price and were swamped with 1000's of orders that if fulfilled would drive them broke and out of business. Should they fulfill your order simply because you think you're entitled to it, or would it be reasonable for them apologise and give you a refund?
Assuming you see the absurdity of the former option (going out of business to satisfy the incorrectly priced order), but would argue that a larger company should just cop it sweet, where would you like to draw the line? At what size in your books does a business become ineligible to correct it's mistakes? What's your logical cut off point? 10 employees? 100? 1000?
You'd like Just Jeans to submit themselves to financial loss because in your head, other "retailers" as a generic group have charged you credit card surcharges (EFTPOS it you sook), cinemas have charged you booking fees, and airlines have charged you fuel surcharges?
What planet are YOU on?
reminds me of the snowgum deal a few years ago. A $20 no minimum spend gift card, where many spent no more than the minimum spend. Not a single cent over the value of the gift card. Unlimited. Their rep appeared on the board. Got hammered for her naivety. Snowgum since closed down all their 5 or so stores in nsw. Cut back everywhere else. Almost obscurity now, website has dwindled and dwindled to nothing now. I'm not saying ozb caused it, but ozb assumes wrongly these small businesses are doing well.
The fact that they couldn't even offer an additional 5-10% off voucher to use on their recent sale as a sign of goodwill shows how much they care about attracting new customers or keeping existing ones.
I think they calculated it's not worth it to hand out vouchers for such an obvious technical error.
If you don't believe in discounts etc. Why are you on this site?
human error/pricing errors are not discounts… they seem to be things which some people here jump on and believe they have some moral/legal right to being fulfilled
Perhaps if Just Jeans weren't such tight arses
That's rich coming from a fellow OzBargainer lol
You really want to live up to your username don't you…
What is so wrong with Just Jeans being responsible and offering some "good will"?
As for losing money it can be a positive for business. For example, if Just Jeans gave all those affected a free $5 voucher it would cost the business money but would encourage a change in business procedures to prevent a reoccurrence.
The message received from Just Jeans is full of spin with no clarity on steps they have taken to prevent this from happening again.
If Just Jeans is unable/unwilling to monitor their website responsibly they should just stop selling gift vouchers online and only accept PayPal or gift cards issued in-store!
have been inconvenienced.
how?
I cant believe a single person buying a $200 GC for $30 realistically thought it wasn't somehow a pricing error and any 'inconvenience' is therefore based on their own hoping/gambling that it would pay off
omg you admit that you rorted. nothing else to say. my son who's only 9yo found $20 on the floor at westfield and insisted on taking it to lost n found. the person at the counter probably pocketed it but i was so proud he chose to do the right thing. try setting a good example for the young ones.
My son (now 21) a few years ago found $5 on our boundary fence, and told me. I said that someone must have been unhappy to have lost it. Knowing we definitely had not lost it ourselves, he knocked on the business door to present it. Owner was so surprised he said keep it on the spot, and accompanied him home to tell me he really surprised at my son's honesty; that he had been brought up well … I also felt so proud. Son was also happy to keep the $5!
The times I have had to intervene when shop assistants have tried to short-change him in the past still bothers me though.
It is great that honesty wins, if only sometimes.
so many ppl with a sense of entitlement. arent we all adults? geez.
Had a 'Pay after Delivery' set up through Paypal for payment. JJs have just cancelled that :)
So Paypal refunds should be coming through
Nothing for me. No email, no PayPal cancellation. Oh well, this will get refunded eventually.
lolling @ the butthurt people on their Facebook page though
Got the email from Paypal
Take out a PayPal dispute with Just Jeans. This way the funds are frozen from their end.
I'm sure they are….
No need. I got the email saying it was being refunded to PayPal. I had no grounds for a dispute before that anyway.
When people buy lotto and take a gamble, they don't grumble afterwards that they didn't win the million dollars etc, so why make a big deal about this? At least in this situation, you have nothing to lose - if you win, great; if you lose, the worst thing that happens is a refund.
Some people need to grow up and shake off this entitled-to-everything attitude.
But that analogy is flawed….
You lose in gambling because the numbers were objectively not right! Chance arbitrarily had it that you weren't going to win - no one physically intervened to make sure you didn't win!
In this instance, Just Jeans chose not to honour the deal on purpose! They had every ability to honour it but chose not to - it's not something arbitrary like chance.Some people need to grow up and get a Logic-cation.
tips fedora
Agreed with TassieJones (despite the many negs), purely in the sense that when you buy a lotto ticket, you know you are not guaranteed to win.
When you purchase a product, you can see that your transaction/receipt says "$200 gift card" for item, and "$29.90" for cost. i.e. it is a case of paiying $29.90 for a product called "$200 gift card" which just happens to have $200 value. Common sense with this JustJeans case dictated that it was more than likely just a pricing error which it has turned out to be.
Just saying that if someone was particularly anal and really had no common sense, it wouldn't be all that surprising for them to complain for "not getting what they paid for".
Overall, I am still bemused by people kicking up a fuss and expecting this to be honoured, but am pleased that the numbers of people expecting this to be honoured are far lower than previous obvious pricing errors that have occurred, with a greater number of Ozbargainers expecting them to be honoured.
No refund yet
Got a email from paypal with my refund. :)
Me too.
Has anyone not received a cancellation email yet?
I didn't get an email but it is refunded on PayPal (or at least processing anyhow)
me
Received PP refund today.
still waiting for my refund
As of today, still no refund to my Amex card.
Paypal refund in process :) :(
Some of the comments here make me laugh. For some of the more extreme views of entitlement, you sit behind your keyboard trolling out some laughable line, put your money where your mouth is. Call them, complain, see how far you get, THEN COME BACK AND POST. Some people need some sense slap into them (physically).
These kind of fiascos really bring out the wack jobs in the ozbargain community. Wanting to see JJ burn for a simple error and wanting them to give you something that was never really there in the first place really is a sad reflection of the sense of entitlement that society has developed.
tell me about it! crazy i saw this post on the first page but knew it was morally wrong. i cant be teaching my kids one thing yet do the other. If the deal was honoured, no i wouldnt have been bitter. I just didnt want anything to do with it.
Human sacrifice, dogs and cats living together… mass hysteria!
Let's say you spent about 15 minutes on this whole thing (logging in to the website to make the purchase, typing emails to get your refund back etc).
Assuming hourly minimum wage of $20, you just lost $5.
What if my hourly rate is $300/hour ?
Assuming there was additional work that you could have done for additional pay during that 15 minutes, and assuming no tax. Yeah, sure.
How much did you lose writing that comment?
How much did you lose writing that comment?
I'm hoping to send DeafMutePretender an invoice for my time trying to read and understand the logic behind their comment :)
You work non stop 24 hours a day, 7 days a week?
You replied to a 6 month old thread for that?
This reminds me… how did you all go reporting HP to the ACCC… I bet that went really well? No doubt those same "entitled" people will go do the same about this.
no email. but i can now see the refund pending in my paypal account.
Anyone else still not got a refund? Paid by commbank CC
yea taking ages here. Looks like my funds are somewhere in between paypal and my CC now.
refund came through today finally.
Cool. I still don't have mine, probably time I start chasing it up really
use the $33 you paid for each card and buy a $33 gift card like normal people