This was posted 7 years 4 months 18 days ago, and might be an out-dated deal.

AmEx Statement Credit: Spend $150 at Myer, Get $15 Back
- +72
- 09/04/2024 - 09:01
- 33
AmEx Explorer: 100,000 Membership Rewards Points (with $4000 Spend in 3 Months) & $400 Travel Credit, $395 Annual Fee
- +14
- 08/04/2024 - 19:18
- 47
AmEx Statement Credit: Spend $80 at Nespresso, Get $20 Back
- +7
- 05/04/2024 - 20:06
- 6
AmEx Statement Credit: Spend $1500 at Cathay Pacific, Get $200 Back @ American Express
- +20
- 04/04/2024 - 10:05
- 15
AmEx Statement Credit: Spend $250 or More at Oscar Wylee in-Store, Get $50 Back @ American Express
- +12
- 04/04/2024 - 08:06
- 5

expired

AmEx Statement Credits: Westfield Gift Card, Myer, Woolworths, Nespresso, Rebel, Dymocks, Witchery, Body Shop, BCF, and More

11350

AmEx Statement Credits: Westfield Gift Card, Myer, Woolworths, Nespresso, Rebel, Dymocks, Witchery, Body Shop, BCF, and More

forumninja on 01/12/2016 - 03:05 network.americanexpress.com (9915 clicks)
Last edited 24/12/2016 - 08:07 by 2 other users

Summary: Westfield, Myer, First Choice Liquor, Sunglass Hut, Witchery, The Body Shop, Dymocks, BCF, Woolworths Online, Country Road, rebel, Nespresso, Supercheap Auto

Lots of Amex Statement Credits this month, most notable are the Westfield Gift Card and Myer offers.
There are a total of 13 offers below. They all expire on 24/12/2016.
Offer can be stacked with Mobile Wallets Offer

Update 9/12: There have been reports of Amex's automated system not working for the Westfield Gift Card statement credits. The advice from Amex is they are aware of the problem and to wait 2 weeks or until the statement is issued before contacting them. Thanks to giu for contacting Amex for clarification.

Westfield Gift Card Maximum enrollments reached

Spend $100 or more, get $25 back
Save the offer to your Card and spend $100 or more, in one or more transactions, on Westfield Gift Cards in-store or online at Westfield by 24/12/2016 to receive one $25 credit. Limited to the first 30,000 Cards to save the offer. Exclusions apply.
~~Manual Link: https://offerenroll.americanexpress.com/enroll/EnrollmentSitePage?offer=91080WestfieldGiftCard~~

Myer Maximum enrollments reached

Spend $150 or more, get $35 back
Save the offer to your Card and spend $150 or more, in one or more transactions, in-store or online at Myer by 24/12/2016 to receive one $35 credit. Limited to the first 35,000 Cards to save the offer. Exclusions apply.
~~Manual Link: https://offerenroll.americanexpress.com/enroll/EnrollmentSitePage?offer=86825Myer~~

Sunglass Hut

Spend $100 or more, get $25 back
Save the offer to your Card and spend $100 or more, in one or more transactions, online or in-store at Sunglass Hut by 24/12/2016 to receive one $25 credit. Limited to the first 20000 Cards to save the offer. Exclusions apply.
Manual Link: https://offerenroll.americanexpress.com/enroll/EnrollmentSit…

Witchery Maximum enrollments reached

Spend $100 or more, get $25 back
Save the offer to your Card and spend $100 or more, in one or more transactions, online or in-store at Witchery by 24/12/2016 to receive one $25 credit. Limited to the first 30000 Cards to save the offer. Exclusions apply.
~~Manual Link: https://offerenroll.americanexpress.com/enroll/EnrollmentSitePage?offer=78299Witchery~~

The Body Shop Maximum enrollments reached

Spend $50 or more, get $15 back
Save the offer to your Card and spend $50 or more, in one or more transactions, online or in-store at The Body Shop by 24/12/2016 to receive one $15 credit. Limited to the first 25000 Cards to save the offer. Exclusions apply.
~~Manual Link: https://offerenroll.americanexpress.com/enroll/EnrollmentSitePage?offer=67621TheBodyShop~~

Dymocks Maximum enrollments reached

Spend $50 or more, get $15 back
Save the offer to your Card and spend $50 or more, in one or more transactions, in-store or online at Dymocks by 24/12/2016 to receive one $15 credit. Limited to the first 25,000 Cards to save the offer. Exclusions apply.
~~Manual Link: https://offerenroll.americanexpress.com/enroll/EnrollmentSitePage?offer=67112Dymocks~~

Boating Camping Fishing

Spend $80 or more, get $20 back
Save the offer to your Card and spend $80 or more, in one or more transactions, online or in-store at Boating Camping Fishing by 24/12/2016 to receive one $20 credit. Limited to the first 25000 Cards to save the offer. Exclusions apply.
Manual Link: https://offerenroll.americanexpress.com/enroll/EnrollmentSit…

Woolworths Online Maximum enrollments reached

Spend $100 or more, get $20 back
Save the offer to your Card and spend $100 or more, in one or more transactions, online only at www.woolworths.com.au by 24/12/2016 to receive one $20 credit. Limited to the first 35000 Cards to save the offer. Exclusions apply.
~~Manual Link: https://offerenroll.americanexpress.com/enroll/EnrollmentSitePage?offer=25305WoolworthsOnline~~

Supercheap Auto Maximum enrollments reached

Spend $70 or more, get $20 back
Save the offer to your Card and spend $70 or more, in one or more transactions, online or in-store at Supercheap Auto by 24/12/2016 to receive one $20 credit. Limited to the first 25000 Cards to save the offer. Exclusions apply.
~~Manual Link: https://offerenroll.americanexpress.com/enroll/EnrollmentSitePage?offer=28024SupercheapAuto~~

Nespresso Maximum enrollments reached

Spend $80 or more, get $20 back
Save the offer to your Card and spend $80 or more, in one or more transactions, online or in-store at Nespresso by 24/12/2016 to receive one $20 credit. Limited to the first 25000 Cards to save the offer. Exclusions apply.
~~Manual Link: https://offerenroll.americanexpress.com/enroll/EnrollmentSitePage?offer=71822Nespresso~~

rebel Maximum enrollments reached

Spend $50 or more, get $20 back
Save the offer to your Card and spend $50 or more, in one or more transactions, online or in-store at rebel by 24/12/2016 to receive one $20 credit. Limited to the first 35000 Cards to save the offer. Exclusions apply.
~~Manual Link: https://offerenroll.americanexpress.com/enroll/EnrollmentSitePage?offer=85658rebel~~

First Choice Liquor Maximum enrollments reached

Spend $150 or more, get $30 back
Save the offer to your Card and spend $150 or more, in one or more transactions, in-store or online at First Choice Liquor by 24/12/2016 to receive one $30 credit. Limited to the first 35,000 Cards to save the offer. Exclusions apply.
~~Manual Link: https://offerenroll.americanexpress.com/enroll/EnrollmentSitePage?offer=91337FirstChoiceLiquor~~

Country Road Maximum enrollments reached

Spend $100 or more, get $25 back
Save the offer to your Card and spend $100 or more, in one or more transactions, in-store or online at Country Road by 24/12/2016 to receive one $25 credit. Limited to the first 25,000 Cards to save the offer. Exclusions apply.
~~Manual Link: https://offerenroll.americanexpress.com/enroll/EnrollmentSitePage?offer=9140CountryRoad~~

Don't have an Amex and want to get in on these offers? Get a referral bonus when applying for a card using a referral link from the Amex referral wiki.

Financial American Express Statement Credits

24 Dec 2016

Related Stores

AmEx Statement Offers

Marketplace

closed Comments

Bargain Master on 07/12/2016 - 14:25

I have $50 worth of 'credit' appearing in my pending transactions on my amex. Descriptions haven't come through yet but i have a feeling this is the 2 x $25 AMEX credits from the Westfield giftcards i bought on 3/12 from Chatswood. Never received an email. Will confirm back when i know more.
- SydOzber on 07/12/2016 - 14:36
  
  have you done split payment ?
  - Bargain Master on 07/12/2016 - 14:37
    
    Yep split onto 3 cards (3rd card i forgot to register which is why i only have $50 credit)
- TtiGeR on 07/12/2016 - 18:12
  
  No credit yet (not in pending either) for Westfield Chatswood purchases made on Friday 2nd Dec.
  
  It's rare they issue credit combined, i.e. $50 (instead of 2 x $25), unless you complained and it was credited manually.
  - Bargain Master on 07/12/2016 - 20:33
    
    Sorry just to clarify I have $50 in total pending but can't see if they are 2x$25 credits. And no haven't contacted them
- [Deactivated] on 07/12/2016 - 19:44
  
  did you contact amex before having this credit appear in your account?
shopaholic32 on 07/12/2016 - 18:21

Thanks OP for the bargains, glad I registered just on time before it expired for the Westfield and Myers deal in particular.
This is putting a seriously big hole in my bank account….. but cannot resist as my name implies LOL!!
dandandan on 07/12/2016 - 18:35

I can understand with other deals however why is everyone concerned about split payments at Westfield when you can easily just by $100 gift cards from heaps of different service counters or buy one card pay and say actually I want to buy another now straight after payment etc. Unlike Harvey Norman or others where you might want to buy a $600 item, so you split payment over 2 cards or a $1,200 item so you split payment over 4 cards etc, so you get back $100 credit on each $300 spend this is not necessary on Westfield though.
- TtiGeR on 07/12/2016 - 19:51
  
  +3
  
  Because Westfield charges $2.95 (or $4.95 for XS) service fee per Gift Card issued.
  - dandandan on 07/12/2016 - 21:22
    
    Ok cool, clearly missed that, thanks for the response.
Quiexo on 07/12/2016 - 20:24

In the same boat as most of you guys here about not getting a confirmation email and credit back for the Westfield GC's, how is everyone approaching this situation? Wait til the 5 days has elapsed, and email Amex then? Or get onto it ASAP?
- giu on 07/12/2016 - 21:00
  
  +2
  
  Personally I am going to wait and give them the 5 days. "Credit should appear on your billing statement with 5 business days from qualifying spend…." Even though we usually get the email confirmation straight away, I am giving them the benefit of the doubt. But if nothing by Monday, I will be giving them a call.
  - CyberMurning on 07/12/2016 - 22:21
    
    yeah same here. bought on 2/11 at westfield sydney cbd, no confirmation and no cash back till today 7/11
- Hogg on 08/12/2016 - 19:43
  
  I'm going to give them 5 business days then give them a call. From everything I've read and from family members' experience, Amex should be a pleasure to deal with and rectify the problem.
  - SBOB on 08/12/2016 - 19:53
    
    +1
    
    yep
    Ive had no issue querying and getting manually credited for at least a couple of promos like this which didnt turn up within the week
  - Xishnik on 09/12/2016 - 07:51
    
    What is their contact number? On the website I can only see a way to send them a message (which I have already done but not received a reply).
    
    Thanks.
    - giu on 09/12/2016 - 16:39
      
      I called the Amex general number, and just pushed the options to speak to an operator.
      She told me everyone is having issues with Westfield.
      She told me to wait until the statement cycle ends, also suggested I wait 2 weeks.
      She did acknowledge it can take 5 to 60 days.
      If in a couple of weeks it hasn't applied, then she said I can call back and they can apply a manual credit.
    - Turd on 09/12/2016 - 16:41
      
      +1
      
      @giu: Sounds like a generic response
  - Hogg on 11/12/2016 - 19:08
    
    2x$25 credit appeared on my accounts without contacting Amex. 5 days on the dot. :)
CheapskateQueen on 07/12/2016 - 20:43

so i did a WW order, got my cashback but WW Fd up and didn't send my order so it's been cancelled. Does that mean I get a free $20?! or does AMEX reverse the credit?
- [Deactivated] on 07/12/2016 - 20:54
  
  +1
  
  Most likely get reversed.
  
  There's mixed reports about people keeping the credits with partial returns or different merchant id.
  - CheapskateQueen on 07/12/2016 - 21:10
    
    interesting. i'll report back. well they split the refund (first for out of stock, then the cancellation) so maybe I'll get a happy bonus after the disaster that happened!
    
    OH and i wonder if the WW Bonus Reward points of 2000 will get reversed? this could be a total win. haha
- 67Gateway on 08/12/2016 - 10:23
  
  I was in the same situation a couple of months ago, got a partial refund due to item out of stock. I got to keep the rebate.
sintro on 07/12/2016 - 22:18

I got one Westfield $300 + $2.95 Giftcard at Chatswood Level 3 Service Desk using 3 different cards with Apple Pay.

I was intially met with some resistance by the girl (25-30yo looking) stating that she can do split payments for me only if I can show that the name on the card matched the name on my ID. But it was Apply pay and has no name, I showed her my physical Amex + ID anyway and told her I'm the primary card holder for the other supplementary cards. And she went ahead and did it for me.

I got confirmation emails for all three cards for Westfield GC and Apple Pay.

I used the giftcard at a Woolworths outside Westfield and it worked.
- Sharp on 08/12/2016 - 08:41
  
  I think you're the first one getting confirmation emails from Chatswood. Amex may have finally fixed their systems. I bought my gc's from chatswood on last Thursday, no emails or no credits yet.
  - SydneySwan on 08/12/2016 - 09:47
    
    I bought 3 * $100 Westfield red gcs from Chatswood on Tuesday - received all emails straight away and credits have posted overnight.
  - Purple on 08/12/2016 - 09:54
    
    -1
    
    I brought gc from Chatswood on last Saturday - 3rd Dec, no emails and also no credits yet. I have a feeling that anyone brought gc on 1st Dec, 2nd Dec, 3rd Dec and 4 Dec all did not receive their statement credits regardless where did they buy the gc from. Maybe be Amex put the promotion period to be started on 5 Dec instead of 1st Dec. Therefore Amex system did not pick up those date we purchased.
    - CyberMurning on 08/12/2016 - 10:11
      
      where did you get that idea about starting 5 dec?
    - feihong on 08/12/2016 - 10:21
      
      No the promo period is correct (confirmed by customer service). It must be the back-end issue that some Westfield shopping centres were not included in the 'trigger' in the first place, and looks like it has finally been fixed across all Westfield S/Cs (to the benefit of late goers).
    - Turd on 08/12/2016 - 10:36
      
      @feihong: Wonder if we should wait… or contact amex.. I looking to wait as I cbf talking to them
    - Purple on 08/12/2016 - 10:47
      
      What I mean is the promotion period is correct as from 1st Dec, but maybe Amex back office key in the incorrect promotion date on Amex system.
    - feihong on 08/12/2016 - 10:52
      
      @Turd: If you don't mind, contact them anyway for the manual credit, and then wait for potential pleasant surprise down the track (system generated credit).
    - feihong on 08/12/2016 - 10:54
      
      @Purple: That certain would explain the chaos!
    - hamza23 on 08/12/2016 - 11:11
      
      I purchased mine on 2nd Dec and got both the emails and statement credits.
    - superbass on 08/12/2016 - 11:34
      
      @Turd: I rang them yesterday and been told to wait until Monday. If I don't get it till Monday, I will ring them to manually trigger this. Based on my past experience, they never missed one credit but who knows.. this might be the first.. will keep you posted
    - Purple on 08/12/2016 - 13:01
      
      +2
      
      @superbass: I have sent a email to Amex Connect for bank issue Amex card. I will report it back once I receive a response from Amex.
    - JIMB0 on 08/12/2016 - 21:26
      
      +1
      
      @Turd: Last time when the Woolworths credit didn't trigger for most people due to being set at $120USD rather than $120AUD they eventually credited the $20 without having to contact them. I'm going to give it a few weeks.
  - sintro on 11/12/2016 - 00:09
    
    I got all 3 Westfield credits and apple pay credits.
    
    On the other hand I got no confirmation email for spending at Myer with two transactions $100 then $50. I only got confirmation on a card after spending $150 in one transaction. Might need to call up later.
twister292 on 08/12/2016 - 06:09

Spent $70 at SCA (Wheel cleaner, glass cleaner, heavy duty body wash, chamois etc)…got instant email
Spent $100 to buy an XS card (95.05+4.95 fee), got e-mail straight away (Fountain Gate)
And Also got email instantly for buying $150 GC in-store at Myer (with a $10 free GC)
august2010 on 08/12/2016 - 06:42

I received the credits for the wf cards this morning. I bought them on Tuesday in MT Druitt with split payments and via android pay.Now I am waiting for the credits for android pay.
- august2010 on 09/12/2016 - 12:57
  
  received the credits for android pay today :)
Turd on 08/12/2016 - 09:30

Should we email amex now? Do separate emails or just one per card lot?
- august2010 on 08/12/2016 - 10:19
  
  Maybe you can try live chat for Amex issued cards, just told the customer service your base card number and ask them to credit the base card and sup cards.
cynix on 08/12/2016 - 10:48

Just tried Westfield Sydney again, they still wouldn't let me split payment (only 2 cards). WTF!
- Turd on 08/12/2016 - 11:02
  
  Try VISA?
constipated on 08/12/2016 - 12:31

Anyone had the experience of Amex manually crediting your account because you hadn't received the triggered email, but then still having the offer appear as not used on your online account. In this case, would buying a 2nd Westfield gift card with the same Amex possibly give you a 2nd discount? Wishful thinking I know.
- Shik on 08/12/2016 - 17:46
  
  If the 2nd round tigers an email and automated $25 credit you should be fine. But asking for another manual $25 would be out of the question I believe as they will have a record of your $25 manual credit from the first round. Either way report back with what happens!!!!
timhn on 08/12/2016 - 13:12

Bought the Westfield GC and got confirmation email from Amex almost instantly.
Shibuya on 08/12/2016 - 13:15

Has anyone had any luck buying Coles Myer GC in Myer Meblourne and still received the $10 Myer GC offer?
- t25 on 08/12/2016 - 16:16
  
  Not in Melbourne, but in Perth City, WA. No problem at all.
- FiDad on 08/12/2016 - 16:25
  
  In sydney CBD store they have specifically mentioned for this offer that its not applicable for coles myer gift card
  - Turd on 08/12/2016 - 16:57
    
    -1
    
    Just say, that's fine, and say you will still pay for it with AMEX for the points.
    
    Then wait for the AMEX CREDITS to come through.
    
    Edit: oh the free $10 Myer card for buying a Myer gift card. Yeah that isn't allowed, since Coles Myer group is different to the Myer card
    - FiDad on 08/12/2016 - 17:13
      
      Yep. i did buy the CM gift card but funnily enough myer payment system did not let me pay it via Andriod pay.
    - Turd on 08/12/2016 - 19:54
      
      @lokesh7: did u have NFC payments directed at Android pay or another app?
    - FiDad on 08/12/2016 - 20:27
      
      @Turd: Andriod Pay, already done it for 4 cards at other places but at myers there machine said not allowed and to insert or swipe the card. No big deal anway
- lousy on 08/12/2016 - 17:03
  
  No only for Myer cards
parcus on 08/12/2016 - 14:21

Wow, how did I miss this when it was first posted :/
Oh well, Nespresso and the body shop should still come in handy.
centurylegend on 08/12/2016 - 17:05

+1

Just got a response from Amex after sending an email to enquire about Westfield credits not showing up:

You'll be glad to know that I have immediately issued two credits of $25.00 to your account for both the Cards. You will be able to view the credits within 3-5 working days. I hope this puts your concern to rest and brings a smile to your face.

Generally the statement credits are automatically issued within 5 business days from the spend date. However, sometimes there is an issue with the merchant registrations due to which the system does not detect the eligible charge and hence the credit is not automatically applied to the account. You should not worry at all as we have already taken care of this matter for you.

Have a wonderful day ahead!

Purchased a couple westfield giftcards with mobile wallet - looks like I will be getting the $25 credits afterall :-)
- Purple on 08/12/2016 - 17:40
  
  Thanks Centurylegend for letting us know. May I ask when did you send the email to Amex?
  - centurylegend on 08/12/2016 - 18:12
    
    Amex replied in about 24 hours
    - Purple on 08/12/2016 - 18:33
      
      Thanks centurylegend. I have sent an email to Amex today for the Bank issue Amex card.
- wutang01 on 08/12/2016 - 18:19
  
  Hey centurylegend, did you email Amex via their Secure Messaging Centre?
  
  I'm dreading having to chase American Express for seven credits of $25 …
  - centurylegend on 08/12/2016 - 20:31
    
    +1
    
    That's right. Just copy and paste your message, should be quick.
    - chiragv99 on 09/12/2016 - 11:08
      
      Hey mate for secure messgae what option as in topic and subtopic did you use cant find any close to amex offers?
    - centurylegend on 09/12/2016 - 16:44
      
      @chiragv99:
      I chose Membership Rewards -> Promotions & Offers
    - chiragv99 on 11/12/2016 - 09:01
      
      Thanks Mate!
- milomiki on 09/12/2016 - 08:38
  
  Hi Centurylegend, just was wondering if yours was a bank issues AMEX or an AMEX one? Sent an email via their bank issued online form on Monday but still no reply.
  - centurylegend on 09/12/2016 - 16:46
    
    I got both, but am yet to receive a reply for the purchase made on my bank issued AMEX card
    - milomiki on 11/12/2016 - 19:58
      
      Thanks centurylegend!
KupoHo on 08/12/2016 - 17:35

As this is the first time we've signed up for Amex offers I was just wondering does the transaction register quicker if you insert card rather than tap&go? I just bought a $150 coles myer gift card from Myer (via tap&go) but have not received any emails (the lady asked if I wanted to buy a Myer card to get the $10 giftcard but I declined). From what I read most people got their trigger confirmation email instantly…Does the deal also get mark as redeemed instantly? Do we always receive the confirmation email once we have used up an offer? Sorry for the Noob questions!
- Purple on 08/12/2016 - 18:51
  
  +1
  
  Your Questions: does the transaction register quicker if you insert card rather than tap&go - Not necessary, when I brought the first Myer gc, I insert the card, the email did not come until 1 hour later. Then when I purchased the 2nd Myer gc (different day), the email was trigged immediately. As long as you have register the offer, do not need to worry as you can always ask Amex to apply manual statement credit.
  
  Does the deal also get mark as redeemed instantly - NO, until statement credit appeared in your account, then it will mark redeemed.
  
  Do we always receive the confirmation email once we have used up an offer - Most of the time, but sometime we did not receive the confirmation email, but the statement credit will still come through as long as you have registered the offer and met the spent criteria.
  - KupoHo on 09/12/2016 - 01:00
    
    Thank you so much for your informative response :) My email came through for the Myer offer so just the Westfield one I am waiting on :)
szekikk on 08/12/2016 - 19:00

went to Chatswood Westfield on last Sat and used both mobile wallet offer as well as $25 credit offer for red CG. Also went to Rebel sport and redeemed $20 credit offer. No email for the Westfield nor the credit until yesterday, whereas all the mobile wallet and rebel offer received both email and credit. i have emailed Amex and they did manual adjustment for the $25 credit. they also mentioned that "it will take upto 3 - 5 days for the mannual credit to show on my account. Be assured, as long as you make a charge at an eligible merchant we will honour the credit for you."
t25 on 08/12/2016 - 19:57

Emails came thru on both Myer and Westfield today almost immediately. Pretty confident that I will see the credits without any hassles.
alterego13 on 09/12/2016 - 01:33

Used Westfield, Rebel and Myer offers in that order on 1st and 3rd December. Received Rebel and Myer emails almost instantly. Credits appeared 2 days later. Still no sign of Westfield email or credit. Might shoot an email on Monday to Amex.
minicat on 09/12/2016 - 09:03

I also has not received anything from Amex about this westfield offer.
dumkaze on 09/12/2016 - 09:53

I got one credit out of 8.. waiting for others
- Purple on 09/12/2016 - 10:08
  
  Can you recall that particular credit that you received from Amex for Westfield promotion, when did you make that purchase?
  - dumkaze on 09/12/2016 - 10:11
    
    Yeah Westfield one.. I did transaction on 1 Dec
    - Purple on 09/12/2016 - 10:26
      
      Finally,the credit arrived for your purchased made on 1st Dec. The rest of your 7 Westfield purchase is it made after the 1st Dec? I asked because I purchased Westfield GC on the 2 and 3 Dec, I am still waiting for the credit.
- Turd on 09/12/2016 - 10:27
  
  Did you contact AMEX or it was automatic?
  - dumkaze on 09/12/2016 - 10:33
    
    This one is automatic.. Now thinking to contact them.. It has been 6-7 days…
    - Turd on 09/12/2016 - 10:33
      
      Cool. I will wait then!
rake on 09/12/2016 - 11:42

I got the credit on one of the Amex card for Westfield GC bought on 4th Dec. However, the credit was for $10. Will call Amex, as my email said spend $100 and get $25 back.
- mastablasta on 09/12/2016 - 11:43
  
  Did you pay with your mobile phone (Android Pay)?
  - rake on 09/12/2016 - 11:52
    
    Yes, used Android Pay. Would it mean it won't count towards the $25 cashback?
    - Turd on 09/12/2016 - 12:09
      
      +2
      
      It means the $10 was for mobile wallets and NOT the Westfield credit of $25.
      
      Both offers stack
    - rake on 09/12/2016 - 14:41
      
      @Turd: thanks mate, I'll keep you posted.
    - rake on 14/12/2016 - 22:50
      
      @Turd:
      Happy to report I got the $25 cashback on both the Amex without having to call them.
iscooljoey2 on 09/12/2016 - 13:20

+2

Did a live chat with them and they credited the Westfield Offer. I asked why it may not have come through and they said "Yes, we've identified an issue where the charges are not being captured as qualified transactions for the offer credit. Therefore, we're manually issuing credits from our end."
- cnrmlj on 09/12/2016 - 14:02
  
  I did a live chat regarding the Westfield gift card credits not appearing. They said they would do credits for my Amex issued card but I needed to call a number for the credits for my bank issued card.
  - scrypton on 09/12/2016 - 14:22
    
    Can you share us that number, please? Thanks :)
    - cnrmlj on 09/12/2016 - 15:22
      
      I didn't save the chat transcript or write down number and the transcript wasn't emailed to me. May try email as suggested by others.
  - Purple on 09/12/2016 - 14:25
    
    For bank issue card, you can use this link: https://www316.americanexpress.com/iFormsSecure/un/iforms.do…
    
    I have sent a request via the above link yesterday for bank issued card and still waiting for the response (up to 48 house).
    
    For Amex issued card, I have decided to wait a bit longer. I believed Amex is aware of the issue now, hopefully their back office will do manual adjustments even we don't call.
    - milomiki on 09/12/2016 - 14:31
      
      It would be great if you could let us know when they reply. I used the form on Monday but didn't get a reply :-(
    - Purple on 09/12/2016 - 14:46
      
      @milomiki: Will do as soon as I receive a reply. I am not worry about Amex issued card because Amex can view the transactions. For bank issue card, Amex is unable to view the transactions and make it harder to ask for statement credit.
    - Turd on 09/12/2016 - 15:11
      
      @Purple: My thinking too! I already emailed amex for my bank issued cards
    - milomiki on 09/12/2016 - 15:24
      
      @Purple: I totally get you. When I didn't have a bank issued AMEX credits were much easier to get back. Its now that I've a bank issued one where its harder. Thanks!
    - Purple on 09/12/2016 - 15:35
      
      +2
      
      @milomiki: I live chat with Amex to ask for contact tel no for bank issue card for the statement credit of Westfield, here is the no: 1300 132 639.
    - cnrmlj on 10/12/2016 - 09:39
      
      Thanks for the update.