OzBargain My Mattress

I am looking for a new queen bed and base. So far I have heard good things about ergoflex, ozmattress and beds online.

Has anyone had any experience with these mattresses/retailers or is there anywhere else you can recommend?

Thanks in advance.

Comments

  • +6 votes

    koala?

    • +3 votes

      *Obligatory joke about koalas and chlamydia.

      Will check them out, thanks.

      • +2 votes

        I have a Koala mattress and it's the best!!!! I use one in my guest room and everyone always says what a good sleep they have on it. You can try it for free for 100 days or something so why not :)

        P.s! There's a $100 off code "GUMLEAF" at the moment

        •  

          Hey buddy ..Just wondering if you have noticed this mattress sinking due to weight after some time?
          It looks pretty simple on the website and makes me thinking what's special about it.

        • +1 vote

          @amsaini15:

          I purchased a double Koala mattress last year, it felt medium- soft and was extremely comfortable for the first 4 weeks, however eventually I noticed that the middle began to dip (FYI I weigh 60kg, like to sit on the bed and always tend to sleep in the same spot)

          Unfortunately I had to return it after 10 weeks due to shoulder and hip pain as my torso and hip would slightly sink into the bed as I slept. Easy and quick refund process so I recommend that you give it a go at least because you've nothing to lose.

          I then bought an Ozmattress double in the MOD medium firm. I've had it for about 2 months now, and although it didn't feel as comfortable as the Koala mattress did during those initial 4 weeks (which was really fantastic, like sleeping on a cloud), but it's not causing any pain so I think I'll stick with it.

          Hope this helps somewhat!

        •  

          @Dadidalol:

          Thankls buddy. I have Ozmattress SUPRA in our main bedroom but deciding on which one to buy for my son's room. I may go for MOD ozmattress as I dont want to spend $1299 for SUPRA. MOD still seems to be good mattress.

        •  

          @amsaini15: hi Amsaini. What are your thoughts on the Supra? Comfortable? Does it get too warm? And how long have you had it? Thank you!

        •  

          @bluedez_man:

          Hey mate ..Apologies for late reply. I have had it for around 14 months now. It hasn't gone down and has been comfortable. I have never felt it hot to be honest.

        •  

          @amsaini15: Cheers mate!

    • +1 vote

      and there is another brand using animal name..
      oh yeah.. panda i think.

      • +1 vote

        I remember panda TV and panda cigarettes!

    • +1 vote

      Probably dumb logic, but I find companies that advertise the most (ie - Koala) tend to have overpriced products.

      •  

        Well.. they'll need to recoup that marketing cost somehow :)

        •  

          Not necessary, they can cut the cost by avoiding middleman, plus there is no store rent.

        •  

          @maxdba: agree. to display 20 mattresses you need very big store front… in shopping centre that is crazy expensive.

    •  

      I'm using one fo these at the moment, I don't hate it but I don't love it. It's a big bunch of meh, my sleeps have been pretty average on it, thery're not particularly firm either, which I prefer. I'm gonna send in back and try one of the other brands that say they have a firm option.

      •  

        The sleeping duck brand are supposed to be good for this kind of thing, they come with inserts so you can try the different options before committing to it.

        •  

          I'll give it a shot, thanks.

  • +9 votes

    Am currently looking as well. Mattress buying is deliberately confusing so you can't compare like mattresses in different stores. All leading brands seam to call their mattress a different name depending on the store, while being almost the same. 50% off sales seem common as well so that seems to be the "fair" retail price. Not much help sorry, but let me know how you go.

  • +1 vote

    I think with Mattress you will just have to go in-store and try lying on them. Whenever you find a fit try to find them online to see if you can do cheaper, if not then just buy it.

    You spend a quarter of your life on it, I wouldn't go cheap with mattress.

    • +2 votes

      try lying for 30 mins is not a 100% guarantee fit as well.
      sometimes you need to sleep over for a week or more to see if you wake up with more sore or less.

      • +15 votes

        sometimes you need to sleep over for a week or more to see if you wake up with more sore or less.

        Last time I tried, I got kicked out by security.

        • +1 vote

          Forgot to mention that you need to study ninjutsu first

      •  

        It's best to choose a store near a variety of food delivery services.

      •  

        Ikea have their 365-day returns policy on mattresses:
        http://www.ikea.com/ms/en_AU/customer_service/policies_and_t...

        •  

          Correction: Ikea won't do returns. They do exchange instead, so no way of getting the money back to buy a mattress somewhere else.

    •  

      I agree with the testing but would prefer to test it out by sleeping on it for a few nights to get a better feel for it. Most of the online companies will have a refund return period which is a bonus.

  • +6 votes
  • +10 votes

    Whatever you do, don't assume that "you get what you pay for" when shopping for mattresses. There have been large numbers of articles about crazy mark ups and terrible value in the Australian mattress industry.

    (Like this one - sorry, obnoxious auto-play video warning : http://www.smh.com.au/business/mattress-comparison-reveals-b... )

  • +2 votes

    Costco has good quality mattresses for around $500 for a King or Queen. I cant remember the brand, I think they were Sealy?

    •  

      Yes they are Sealy mattresses but I believe they are more in the $1000+ range. $1000 being for a single - mattress only. Maybe the price you are referring to is for ex-display?

      •  

        I was there last weekend, they definitely had a queen and king mattress for around $500 - $600, just the mattress, no ensemble base. At the Auburn Sydney store, near the eye department.

  • +3 votes

    My recommendation:

    1. ikea
    2. costco
    3. ozmattress
    • +11 votes

      ikea mattresses are absolutely dreadful. My partner has one that is ~2 years old and it has permanent body impressions in it, despite regular rotation. It is by far the worst mattress I have ever experienced and couldn't recommend ikea mattresses to anyone.

      • +7 votes

        Not sure what you're doing wrong… but if you dont like, go return it? More info here, search for mattress.

        All non jomna ikea mattresses come with a 25 year guarantee!

        •  

          Did not know that. Will get her to look into it today! Thanks.

      • +6 votes

        We recently shopped for mattresses - it's like buying a carpet from one of those eternal 'closing down carpet sales'.
        Ridiculous markup price - hard to get handle on value.

        Anyway, went to Ikea - no bullshit - mattress was there and priced appropriately.

        Got the HOKKĂ…SEN mattress Queen size for $699 + $39 delivery - initially wanted the cheaper HYLLESTAD which was only $499 but the Hokkasen was just more luxurious to lie in.
        It's a pocket spring mattress with an additional layer of mini pocket springs and then memory foam or latex (depending on firm or medium) which you lie on.
        Our mattress is on a wooden slat bed frame - went the firm.

        So far very happy with it. Of course, still early days - ask me again in 25 year ;)

        http://www.ikea.com/au/en/catalog/products/90301697/

        • +2 votes

          agree^
          when you go to the store and easily can get 40% off rrp, you wonder if you really get a good deal or actually 40% off is still 60% too much.

      •  

        ikea mattresses are absolutely dreadful.

        Which one? The $20 one? The $600 one?

        •  

          They have a $20 mattress? Link?

        • +5 votes

          @Domingo:

          No, actually they start from around $70 for adult sizes (http://www.ikea.com/au/en/search/?query=mattress&category=pr...).

          But, obviously, the point is that Ikea don't make only one mattress.

          It's not much use to say "Ikea mattresses suck" when they have a whole range from dirt cheap to premium stuff.

          Nobody knows if you're talking about the dirt cheap mattress (where body impressions after two years of use by a heavy adult might still be better than anything else in this price range) or the fancy one.

          We had the cheapest Ikea mattress - my son slept on it when he was 2, and it was perfectly fine. But clearly, no adult should be using a sub-$100 mattress for their main bed if they can afford something better.

        •  

          @mgowen: Trying to get the model name now, however it seems they don't sell that model anymore (at least nothing on the website is ringing a bell). Price at the time was ~$700 for a double, so it wasn't a dirt cheap bottom of the range one.

        • +3 votes

          @Domingo:

          Oh, OK. Don't worry about the exact model, that gives us a much better idea. Thanks.

        •  

          You can take it back within 1 year and get store credit.

    •  

      After shopping around for a mattress for ages, I went with an ikea one that comes rolled up and compressed.

      It's been really great for the last year. I have a bad back and it's done just fine.

      I could have paid $3000 instead of $400 or whatever I paid, but for all I know I'm sleeping in the $3k one right now and it's very snug. Perhaps not as much support around the outside of the bed but I never notice.

      I'll leave the $2500 I saved in a bank account earning compounding interest. If I ever need another in a few years, I'll have plentiful money to finance it.

    • +1 vote

      Have had the Hesseng queen (firm) for over 16 months. Both my partner and I can vouch for its quality and comfort. No sagging or permanent indentations so far. It will set you back around $1k from memory

  • +1 vote

    We're looking at a Sleeping Duck (similar model to Koala). Check Productreview.com.au - reviews are off the charts for both of these brands!

    ~$1400 for a king

    • +11 votes

      Check Productreview.com.au - reviews are off the charts for both of these brands!

      You mean the brands that are known for providing discounts/rewards when a review is left…?

      Yeah don't trust product review

      • +4 votes

        I have a Sleeping Duck and have not been offered any incentive for posting a positive review. Though I would post a very complimentary review though given the quality of the mattress and the great customer service.

        Would definitely recommend one.

      •  

        I don't recall being offered incentive for leaving a review… I remember being pleasantly surprised about how comfortable it was. And I remember it was the first time in a long while that an online business operating in Australia actually impressed me, so I thought they deserved a good review

      •  
    •  

      Really happy with my Sleeping Duck. Had it for about 3 years now. The only negative to these compressed & rolled mattresses is the side support will never be as good… not that I've ever found it a problem. It's only noticeable when you are sitting on the edge, and I prefer it because it gives a little instead of pressing into your thighs

    •  

      We got ours in mid January and it's been pretty good. It's a bit firm so we asked to try a different topper (medium) on Tuesday, it's already been shipped.

      So far, they've been really good and already offered another topper if this one doesn't suit us. (Plus we can keep the old ones, if I understand the email correctly)

      We have been offered $25 to review it, but it only came 60 days after the purchase and it only suggests we give them honest feedback.

  •  

    I put off buying a new bed for a long time due to the confusion in the marketplace, and just having no idea which way to turn so to speak.

    In the end I could delay it no longer, as my osteoarthritis was keeping me awake most of the night. Whilst a new bed was no guarantee of relief, it couldn't do any harm, and probably the first thing the doctor would suggest, prior to looking at anything else. My old mattress was too firm, and was 14 years old, though still in very good condition, as I look after my stuff.

    In the end I went with a Sealy Posturepedic in a Myer 50% off sale. They had a display set up outside the store at Southland one day, and out of curiousity, I went to have a look. Had a lie on the bed for awhile, as the saleslady chatted away about how good it was. It seemed to be ok, but as others have said, you need at least a week to trial it properly. Told her I'd think about it.

    I went back a couple of days later and bought it. At $2999 marked down from $6000 odd, it was expensive, and maybe I paid too much, given the recent newspaper articles.

    However, I am more than happy with this mattress and base. It took a few days to get used to it, but my back and hip problems are nowhere near as bad now, and I can sleep far more comfortably. It is a breeze to turn the mattress every couple of weeks, and I can move the bed easily to vacuum underneath etc. Previously I had a wooden base with a mattress. I cursed the day I bought that, as I couldn't move it.

    No easy answers to this one. Everyone is different.

    • +1 vote

      Hahahahaha. As if any bed is ever ever $6000.

      You got done by a fake sale. Please, walk in there every week for a year and it'll never ever actually be $6k lol.

      •  

        Of course I did, that was a given wasn't it?

  • +1 vote

    We have a mattress from ergoflex. It was cheap and I think it's ok in terms of softness/support but my god it gets really hot in the summertime. If you already know you want a memory foam mattress then I would recommend them otherwise I suggest sticking with a regular mattress.

    • +2 votes

      I do like the memory foam from a support perspective, but I do agree with the heat issue. Not too bad but it is noticeable on hot nights. The best mattress we ever had to avoid hot spots was a water bed, but they are a pain to setup and you have to keep heating the water.

      • +1 vote

        I got ergoflex and I cover the mattress in wool - helps a lot with the heat issue.

        •  

          Oh yes I forgot to mention this - we've got a woollen mattress topper too. Thanks for the input :D

        •  

          @jzdhgkd: We just use a standard topper. I can't take wool even through sheets.

        •  

          What generation? Was just having a look at Ergoflex website and see they are into 5th gen which has a cooling airflow middle section. (Don't know about these or previous gens)

          They also have $100 off for the 5G launch special.

          Also, queen size is out of stock got a message after adding to cart:

          "Ergoflex
          Queen: We are NOW SOLD OUT of the Ergoflex Queen size memory foam mattress. Yet again!
          We just cannot keep up with demand!

          New stock is on its way to us with deliveries taking place Tuesday 14th March onward.

          PRE-ORDER today & you can SAVE $150 off the price of the queen.

          But be quick, this discount is strictly limited.
          Enter Code PRE5G at checkout."

          Can't stack codes unfortunately, but would saving an extra $50 and bring it from $949 to $799

        • +1 vote

          Dunno if comparable, but Lazybed has continued Feb deal - $350 off into March. (See last comment in thread - or just check the website) Queen price $950 - 350 = $600, and they have 125 night trail/returns

  • +1 vote

    Maybe you should rephrase your question to best mattress you have ever slept on?

    For me it was some mattress and frame from snooze in bankstown or forty winks.

    They have a bed checker that helps you assess what bed strength is best for you.

    To be honest I would've wanted to buy the checker itself because that bed was strong and had good upper body support all round.

    Here is the address for the place I got mine checked at.

    9 Chapel Rd South, Bankstown NSW 2200

    Highly recommend also getting a good bed frame.. the frame can really shape the mattress.

  • +3 votes

    Here is a thread on mattresses, which gets updates till quite recently.
    Perhaps you will find some relevant info and comments from others. Cheers.

    • +1 vote

      Just read the thread. Very good work by the OP!
      Wish I had read it before I bought my mattress recently, but no regrets as happy w purchase.

  • +1 vote

    I didn't have a good experience with Ozmattress. Ordered and paid online, received an email stating would hear 3 days later when delivery would be. Didn't hear from them, called, left messages (they don't have an office, just a phone service), nothing. Left messages asking when I could expect delivery, nothing. After one month I put in a paypal dispute and received an email from them stating supply issues and would I prefer a refund or delivery in the next week. I chose refund.

    •  

      Thanks, I have excluded Ozmattress also because of their returns policy and leaning towards ergoflex due to theirs:
      Should you choose to return your mattress, we manage the entire process. All mattresses are collected and returned to our location within 7-14 business days. Upon receipt we refund the credit card you purchased with, within 24hrs.

      My thinking is that any company who offers this must beleive in the quality of their product. Will find out I suppose.

      •  

        What's wrong with ozmatress returns policy now?

        Site not loading properly on my phone sorry…

        • +1 vote

          Ergoflex does the return and get money back. Ozmattress lets you exchange for another of their beds once. No refunds.
          I wouldn't call it bad, but I have never ordered a bed without trying it so the refund option in a definite bonus for me.
          *edit
          Reading the following comments, ozmattress seems to have quite a following though.

        •  

          @benderz:

          Used to be 30 day money back as well…

          I understand your hesitation then.

          Could always go the ergo and return if not happy, then get the oz :)

    •  

      That's a bugger mate. They were fantastic to deal with 4 years ago when we bought from them, they couldn't do enough for us.

      Guess things have changed with them, pity.

  • +2 votes

    I'm still happy with my Sleeping Duck. They had a showroom where you can try it out (properly, with time allocated and sheets and darkness). If not.. return for free! Service was great. Very happy with them. Nothing to lose if you don't like it. Will never show in a 'traditional' mattress shop again where you plonk down $$$ and can't return it if you don't like it!

  • +1 vote

    Choice just finished doing a massive story on mattresses and how much they rip you off.
    Then they actually went through and product tested a whole heap.
    Would be worth a read just for the story and if you're a choice subscriber, then you can see the results as well

  • +1 vote

    we got this mattress:
    http://www.latexmattresswarehouse.com.au/product/spinesaverc...
    Good price $325/$395 Q/K (we paid more from a reseller at the time). No back problems & quite comfortable. Been using it for years. Even bought a 2nd for the spare bed

    •  

      Looks good and reasonably priced if you're in Melbourne. To Brisbane the freight is more than the cost of the bed.

  • +2 votes

    I bought and have been using a OneBed for about 8 months. It's very good and I can honestly recommend it. But I think all those bed-in-a-box products are pretty similar and likely use a very comparable construction process and materials.

    So OneBed/Koala/Ecosa etc will probably be quite equivalent. Unless anyone can give some feedback about a bad comfort experience with them?

    •  

      I'm happy as well with my OneBed since October. Took girlfriend a couple weeks to get used to though, happy now!

      $300 discount using fall300 coupon till the 15th.

      I think the discount pops up regularly since that's what I got.
      They have bumped up each mattress size price $100 since my purchase

  • +1 vote

    We've gone through many mattresses because of back pain. Tried a couple of Ikea ones which were very bad, and also other spring mattresses of various brands and prices. Never had much luck.

    Our current one is the ergoflex, which we've had for a few years now. I will never go back to a spring mattress. Full latex or memory foam is where it's at. If you are looking at ergoflex, remember they are regularly on 40%+ sale. Only problem with memory foam is the heat.

    If you've had problem with a spring mattress before or have back problems or are overweight, go memory foam or latex. If you are a light weight and never had a problem with any spring mattress, just buy something cheap(ish) on sale. A brand you've heard of with 50%+ off and reinforced sides. Buy the cheapest one of this as it's a lottery and a more expensive one is probably not any better.

  • +1 vote

    Can recommend ozmattress (if they're still as they were 4 years ago).

    Bought a mattress and base from them 4 years back. They were prompt to respond to enquiries and offered helpful advice.

    The mattress itself is top notch (got a grand master), no sagging yet or anything like that.

    Cons would be the mattress is extremely heavy, so moving it is an issue. The base is light though, much lighter than the mattress.

  • +3 votes

    I got a commercial mattresses - if it's good enough for a five star hotel it's good enough for me. The Langham Hotel had a 'Buy This Bed' thing going for a while and they were Sleepmaker commercial units. I had a great nights sleep and started digging around and found these guys, I'm sure there will be a similar dealer near you.

    Crap company site
    https://johnnysfurniture.com.au/

    Product listing
    https://www.gumtree.com.au/s-ad/richmond/beds/sleepmaker-com...

    • +2 votes

      I;m using one of those and happy with it.

  • +2 votes

    My vote is for koala, 120 day no obligation trial. I'm happy with mine going on 6 months.

  • +5 votes

    I spent time in the industry.

    Some sharing of the various brands.

    General characteristics:

    1) Sealy - Titanium alloy springs make them a strong product, a little bounce and livelier, comes in many feels, comfortable and reliable product.

    2) Sleepmaker - Excellent product with either standard or pocket springs. Very wide range offered, from lower to premium products. Very good product.

    3) Sleep to Live - Tailored sleep surface (soft, med or hard) for partners that need different support. Great product for the couples that need or want something different from their partners. a little pricey but you get custom feel.

    4) Madison - Lovely product with pocket springs, min partner disturbance. A Quality Product.

    5) King Coil - Excellent product with both standard and pocket spring version. Very wide range offered. Quality Product.

    There are many more which I can list but would encourage you to visit a store of your choice to try out the mattresses (whatever brands and whatever price that suits you budget). Caution, you get what you pay for, too cheap expect a shorter life and less comfortable sleep, or you can pay a lot but still end up unhappy.

    IMPORTANT POINTS: Find a sales person you are comfortable with, not pushy, can furnish you with the specs, actually care about your well being, never feel pressured into buying, never buy because it's on sale, after purchasing it takes time to get used to your new mattress, mattresses cannot be returned (99% of the time) so make a good decision, never buy based on your friends recommendation alone because their body types are different from your body type.

    Hope that helps the Ozbargain community.

    •  

      I take it you mean the mattress sales industry? As such I am taking what you say with a grain of salt.

  • +1 vote

    I have an ozmatress grandmaster bought late 2015. Firm option.

    It's great, can't recommend them highly enough. It's as good as the day I bought it. No heat issues. Super supportive.

    There is a huge thread on whirlpool with many positive reports.

    Surprised if they have changed their policy on returns and exchanges…

  • +2 votes

    I purchased 1 of these mattresses recently and they are soo comfortable. I then purchased another 5 for the family. I thought the reviews on the product review were dodge but they deserve such a good rating given how premium and comfortable they feel. They are ridiculous cheap like $360 for a king.

    http://www.productreview.com.au/p/marce-blanc-mattress.html

    • +1 vote

      Yep: http://www.productreview.com.au/p/marce-blanc-mattress.html

      Best mattress ever for the price.

      Highly, highly recommend them. Crazy crazy cheap and so damn good.

      •  

        Just ordered 1 last night based on orange 123 and productreview recommendations.
        If it is good, will probably get another double and 1 single..
        Fingers crossed

        •  

          Have people not read the reviews? Seems to be a stay way zone.

        •  

          @Michegianni:
          Hi Michegianni
          Could you please point me to where you saw poor reviews.
          Productreview as 132 out of 140 reviews as 5 star.
          Only 3 x 1 star

          Moreso I trust ozb member reviews more than productreview

          Thanks

        • +2 votes

          @mick123:
          I was interested in these mattresses but I really don't like how the store responds to people on the productreviews page.
          Will avoid.

        •  

          @mick123:

          It's not a matter of pointing to poor reviews. It's how the company deals with problems when they occur. Look at all the accusations against negative reviews and attempts to discredit… a company should know not all customers will be happy. Their response should be apologetic and attempts should be to please the customer regardless of their opinion of or view of legitimacy to the customer's complaint. A clear immaturity in the business world.

          Let's not forget the possibility of fake positive reviews as well - I seem to see a bunch of reviews written in similar prose. I'm not going to go as far to say that they are or aren't fake but a lot of the positive reviews are so over dramatised it begs the question how legit are they?

          2 massive extremes here - one with unhappy customers with responses that make you cringe - and the other with customers so happy and over-the-moon almost having an orgasm over their mattress. I mean come on seriously?

        •  

          @theguyrules:

          Yes, I wasnt happy with their responses to others too but as it is for a spare room (not being used everyday) and price was so good, I thought I would try.

        •  

          @mick123: Fair enough, hope it goes well for you! I'd be interested in hearing how it goes when you get it.

        •  

          @Michegianni:

          No argument with any of your points Michegianni.
          Agree their responses to criticism is not good.

          (I do also believe customers can be hard to please no matter what, I have been on both sides of this).

          Yes, I agree there are many fake reviews on productreview and other sites, that is why I waited for some OzB experience.

        •  

          @mick123:

          Well it's good to know you're taking the risk to give a legit report.

        • +1 vote

          @Michegianni:

          Just thought I would reply here.
          I ordered a medium firm marc blanc (double bed).

          I quite like it. I have not had slept on it overnight (as its going in the guest room) but have laid down on it and moved around etc.

          I currently have a queen AH Beard, which I find too soft.

          The marc blanc one is nice and firm. You don't get the "bounce" that my current one has

          Obviously, I cannot comment on the longevity of the mattress yet.

  • +2 votes

    We went with ozmattress after reading the whirlpool thread.
    We got a GM for ourselves and a Supra for our 14year old.

    Well made mattresses and so far so good…Had them about 4 weeks.

  • +2 votes

    I bought a queen Ecosa mattress in November 2015 ($800 with coupon code) and very much like it. It's firm but comfortable and continues to be today. It was my first online mattress purchase and I'm glad to have taken the risk. Was close to spending $2500-$3000 on a mattress and glad I didn't.