Do You Ever Refuse to Park at McDonald's Drive Through ?

So on the weekend I was in a McDonalds drive through, average amount of cars, there was a wait of about 3 mins before I got to the window, my order was for 1 cappuccino and that is it, got to the window and they ask me to park for it.

I refused, then the lady at driver through told her manager that I refused. And within less than a minute my coffee arrived.

Totally get why you have to park when you are ordering a big meal/meal with changes etc, but 1 coffee - I haven't ever done this before, but for my order, I though the request was unreasonable.

Related Stores

McDonald's
McDonald's

closed Comments

      • Yeh, we can tell from your behaviour in the drive through queue.

      • Yet you posted about it on here

      • Just about every other post you've created has been asking people what they think! So yes, you do care.

    • +1

      It'd be disableduser84346 (It's just the user's number I'm pretty sure).

  • +15

    Hungry Jacks' crew here; the only reason we park customers is if we're waiting on fresh food (chips, patties, nuggets to cook) or you have a ridiculously long order

    You know what really grinds my gears? When the customer asks for fresh x and they refuse to park. Yeah mate, no worries!

      • +3

        Not that I can speak for Maccas but I generally see them always parking McCafe orders.

      • +10

        So they could have 50 orders inside for coffee, but because you go to drive thru at that time you get priority?

      • So they had zero other orders?

      • +3

        People like you just love making other people's job more difficult over something so simple. Do you not know how to park your own car? What's so hard about pulling over to the parking bay?
        Are you trying to satisfy some ego by telling McDonald's workers what to do?
        Also, It is "should have", not "should of". Do you really say "should of"? lol
        People like you usually have their own justification and long reasoning that don't make any sense to anyone else but themselves, but they refuse to admit they are the ones in the wrong.

      • What about orders before yours? Like in store.

    • +1

      You know what really grinds my gears?

      That I've never seen HJ use their parking bays. Instead I have to wait 10 minutes while the person sits at the window waiting for food. Maybe all my local HJs are lazy.

      • Hmm, odd. Maybe lazy managers but all stores have a Drive Through target time to reach each and every shift and managers should be enforcing this by parking cars for the necessary reasons

      • Interesting! I order the Veggie burger and nine times out of ten, have to park.

  • +6

    The reason for this is inside they have a countdown timer, and management yells at them if the average time gets too high. Your order may only take an extra 30 seconds, but thats 30 seconds added to everyone behind you.

    But for one coffee, stuff parking

    • -2

      I know… we should aim to have our pride and joys running as long as possible!!!

      It is our right!!! Like right of way…

      I heard the environment needs more fossil fuels burnt. Look it up.

      • +8

        Modern engines past 1990 consume very little fuel idling. You could idle for an hour and it might use 1-2 litres at most. If you wanted to conserve fuel, you would have parked and not gone through the drive through. Better yet, you would have walked there. Best still, you wouldn't be eating there in the first place.

        • -1

          1-2 liters is still a fair bit.

          Get an oil burner and burn 1-2 litres inside your house. Don't worry, its hardly anything right?

          Multiply that 1-2 litres by all the prides and joys out there and you can easily get into the 100s, 1000s of litres.

          I don't own a car; i walk to macdonalds…

        • @eggmaster:

          Your breath emits carbon dioxide, just sayin'…

        • +2

          @eggmaster: What the hell are you talking about you dribbling idiot? How is burning oil inside the house the same as idling outside? Judging by your incoherent babble it seems like you've been burning something in your house for a while.

        • -3

          @smartazz104:

          How isn't it. Its the same air. Still killing the environment and contributing to global warming.

          Funny how we give such dangerous and destructive machines to such simple minds…

        • @Scrooge McDuck: And a decent dose of smug.

      • +6

        Yeah, well there's whats good in general, and then theres being a pushover. Like with supermarket lines, if I have 100 items in my trolley I'll let the woman with 2 items go ahead because there's no point in her having to wait, but I'm not going to let someone with 95 items go ahead of me. Don't know many people that would

      • +1

        the food takes less time than the coffee, have you ever watched them work……

        • Yeh, got the full assembly line going. I think the bun takes 10-15 seconds, but once toasted, it can fly down the line. Cheeseburger could be assembled in under 30 seconds if you tried.

      • How's your echo chamber going?

  • +16

    There's also a rule that i live by.. don't piss off people that handle your food

    • Another rule don't eat shit, thus avoiding the que.

      • +5

        Another rule: spell 'queue' correctly.

        • +1

          At least it sounds the same regardless of what letters you take out

        • Where as you can just east it ;)

  • +4

    If you ordered a McCafe Cappuccino then it might take longer as there's usually just 1 barista dealing with both inside and drive through orders

  • +5

    It's not like they were asking you to park and walk in to pick it up.
    You were going to have it delivered to your damn car window! Just park and wait for crying out loud.

  • +10

    I think the real question is why are you buying coffee from Maccas in the first place??

    • +1

      We have a winner!

      Although, I would guess pure laziness…not sure of anywhere else you can get drive thru coffee?

      • Muzz buzz :)

      • I often get a large cappucino from HJ's for $4. I love them not too strong and not as watery as Maccas.

    • +2

      Maccas coffee is THE WORST.

      I'd rather grab a $1 coffee from 7-11.

      • +1

        Nah that $1 coffee is just instant disguised as coffee.

    • +1

      Exactly what I was thinking… I go to get my lunch and there's 6 cars in front of me ordering coffee?

  • My maccas has a dedicated mc cafe section away from the normal drive thru. They allow you to wait at this window. while the normal queue goes around you.

  • +29

    So if there are 6 people inside who have already placed an order waiting for the barista to make their coffee, then your order comes through, they all have to wait because you are being a douche? Maybe the machine is on the fritz and is being restocked, etc. Maybe all the staff are already running off their feet servicing the other half-dozen customers that have ordered and thoughtfully parked, waiting for their meals. But everyone has to drop what their doing and service your needs because you insist on pushing to the front of the queue and be a dick about it.

    Just because you can't see why they may have asked you to move out of the way and wait, doesn't mean the request is unreasonable.

    • Sweet hypothetical bro

      • +1

        Have you ever been to a fast food joint? Their point of sale systems take an order and issue you with a customer order number, then list your items. Repeat for subsequent customers.

        So if there are 6 customers before you, why should yours be filled before the previous ones? They work from the lowest to highest, servicing the ones that have been waiting the longest first. They have ordered a barista coffee — something that requires some expertise and assembly (no different from a burger in this respect). If it was just a can of Coke, the cashier could have used their unskilled labour to just grab one from the fridge and you would be on your way. It would be reasonable to complain if it were a soft drink, but not in this case.

        At least I now know why it takes more than 30 minutes to get my orders filled, it's from everyone else pushing in.

    • +1

      Thats ridiculous, there is no acceptable reason. Its called a drive through. Not a drive through, then park and wait for your order, then leave… geez !!

      • By your logic it would be a drive through n' stop n' pay n' drive through and stop and pick up food and then subsequently drive away…

    • +1

      Drive through is and always has been priority over those inside.

      • To a degree. In a well oiled store, they're pretty quick and efficient. As long as people aren't ordering items cooked fresh during peak time (hint: things don't sit around long enough during peak to not be fresh).

        I've personally found in the past that in store at KFC is worse when there is a big drive through queue - front counter was basically ignored.

  • +1

    Completely support what you did. If it came out in less the minute than that's a win, if they had advised an issue that would infer an issue with your timely delivery and you refused then different story. Obviously the majority here have not had countless paid BBQ sauces omitted from their drive thru order.

    • +5

      I'm so glad your offering your complete and heartfelt support during this traumatic, horrific tragedy. Countless lives have been ruined by not having BBQ sauce available and I think you are both extremely brave for taking a stand like this. F uck everyone else right!

  • +4

    lol good way to get spit in your coffee…

  • +4

    I for one understand the issue. I've noticed a big shift to a default behaviour of being asked to park without them even thinking about it, even with a very simple order and more to the point when there is no-one behind me.

    I've decided that next time I will question the need to park if there is no one behind me.

    • How can you tell no one is behind you? Usually the drive thru wraps around the restaurant, so they could be on their way?

      • +5

        Sigh. There is no point asking car A to move unless Car B's order is already prepared and ready to hand over. It's just dumb and inefficient.

        • Theoretically it could make a slight difference. But I'm arguing for the sake of arguing :p

    • +1

      What do you stand to lose if you park if either way you wait for your food? Compliance will make you more friends than not complying.

  • +2

    Aaahhh for the good old days when Macca's just used to make crap loads of everything first then hope someone bought it. This new fancy 'make it when you order it' is just slowing down the whole fast food thing.

    • -1

      So you don't like your food freshly cooked?

      • +2

        It's not freshly cooked, but freshly assembled.

        The hot food bits (patties etc) sit in warmers.

    • +18

      Do you think they would say park because it's easy? Because then they would have to walk your order out to you in the waiting bay. That's not easy.

      There's probably a legitimate reason they asked you to park but you're too narrowminded to see it. Like others have mentioned, they probably got your order to you quickly by making someone else wait just so you wouldn't clog up the flow.

      The world doesn't revolve around you.

    • +3

      You should start a nation campaign to fix this appalling issue. We're supposed to be a first world country for (profanity) sake!

    • +2

      Expecting 100% timing perfection every time? Man, you're going to be constantly disappointed with life.

      And I just can't imagine you're delivering that level of achievement at your work place.

    • But you're not ordering food…

  • Eh they probably were busy and felt it was easier and faster for them if you parked it. Since its a maccas I assume they were understaffed because thats how I imagine they count staff. I think its a bit of a non-issue, but asking you to wait is because they're slammed (possibly lots of customers inside) not because you ordered lots or not (along with KPIs and getting as many people in an out etc).

    But to be fair I think the issue is being viewed as something huge, I'm assuming you just said you didn't want to park and wern't attackful about it? If so then eh, probably annoying for them when it would've been nice if you parked but ah well, not liked you threw it at their face or ruined their day.

  • +6

    Maybe 5 other in store customers ordered a coffee before you - you have to wait unfortunately. Stop harassing people who earn $6 an hour.

    • +3

      Completely agree with you, I wonder if OP has kids and how they would like it if they'd been treated the way he treated this staff member while ordering his coffee this morning?

  • Now we all know that Kim Jong-un is part of OzBargain !

  • +9

    The stupidity of some people never ceases to amaze me.

  • +4

    In a weird way, I do love reading posts like these, people get worked up over the smallest things.

    • +1

      Lol makes us feel better about ourselves

  • Certainly was a decaf in your case.

  • Well, Aldi did piss me off today… https://www.ozbargain.com.au/node/316456

  • They do it for managers to look good. I am sure the staff hates having to walk to your car in the cold

    • +1

      On the contrary I really liked that 20 second walk to the car as a break away from the business inside the store

  • Hrmm, got the coffee in less than a minute ? That would mean that it was already made before you ordered it.

    I wouldn't have drank that coffee, they might have set aside "special" coffee just for the right people.

    But honestly, it was probably just one that was waay too hot for someone else after they sipped it and returned it. Along comes a cool customer…

  • +10

    Back in my day McCafe didn't do drive thru, so we had to get out of the car and use our legs. Imagine having to park the car and sit there like a commoner while some pleb brings you your coffee. The indignity of it all.

  • +1

    It's more peculiar when they ask you to park and there are no cars behind you..

  • +4

    You self absorbed cretin.

  • +4

    People and their sense of entitlement, in a McDonald to boot! I hope someday you have to stand in line behind someone like you!

  • +7

    OPs ignorant comments are using up all my negs

    • +4

      Ran out of negs too.. give me more!

  • -6

    My husband refuses to park now too. A while back he parked and after 20 minutes went in store and asked what was happening and they had totally forgotten his order.
    Yes, people are starting to wise up that this is a thing with Maccas and not parking!

    • +2

      That's not a thing with Maccas.

  • +8

    Ah so you are one of those people.

  • +1

    Did the spit in your coffee add flavour?

    They made other customers wait so you could have your tantrum

  • +4

    I feel ashamed just reading this

  • OP sounds unreasonable and is probably one of these people in life that brings themselves more problems than necessary.

  • I hate getting asked to park as they sometimes forget about you and you need to walk in the store to ask for your food. You talk to them and they have have no clue on where your order has gone. You then end up having to wait for the food to be made. If it's busy and I see other cars parked in the waiting bay I politely ask for a refund. A minute later my food comes out…

    Remember most of the staff in the McDonalds are kids. They just don't care unless their manager is breathing down their neck.

  • +1

    Have you actually ever made a coffee with a proper coffee machine? My guess is no, just bloody park no need to think you are entitled.

  • +1

    We had someone two cars in front of us, on a Friday night refuse to park for their food order (I know its food as when it arrived there were several bags)they ended up with several honking horns, plus chips, a drink and half a burger on their back window by the car in front of us. who I presume had just gone to a different takeaway joint. then they parked. and had word to the car, but that's a different story

  • +4

    Geez the selfishness and entitlement of the OP is strong.

    Essentially it's like walking into a cafe, ordering your coffee and then throwing a tantrum because there are already orders lined up and you want your order pushed to the front, then standing at the cash register holding up the line until you get what you want.

  • -1

    You're probably one of those people waiting at the traffic light in the far left lane when the left arrow is green but red light for going straight and you're holding up the queue because you want to go straight.

    • +1

      Not really the same thing. The lane allows turning and through traffic, so traffic that wishes to continue straight are allowed to be in the lane.

      Also, the light may have changed to orange and you don't always have the ability to change lanes if the adjacent lane is full. I try to move across if the lights are changing on approach, but in peak traffic there is not always a gap to do so.

Login or Join to leave a comment