MyRepublic SuperFast NBN 100/40Mbps speed tier with UNLIMITED Data for $59.99 per month
12 Month Contract - Minimum cost $720.88
Unlimited downloads
Optimised for streaming
$1 Wi-Fi Hub+ Modem (normally $99)
Critical Information Summary: https://mrau-web-02.s3.amazonaws.com/au/wp-content/uploads/2…
FINAL DAYS! This offer ends on 31st August 2017 and wont be extended.
Likely because it varies from suburb to suburb. Their wholesaler is optus for nbn. In my area I get congestion every day and received super slow speeds and high ping. Unfortunately they spoke with optus who said they have no intentions in upgrading their bandwidth availability in the area so I am switching provider.
Wow, they use Optus?
Optus would have to have the most congestion out of all ISP's, especially for their international link.
Yeah kind of expected though. I think optus have just over sold what they can handle. I am switching to Aussie broadband as they are building their own network and their selling point is no congestion.
Hi Rochie,
For 20% of our customers we use Optus POIs (points of interconnect) for our nbn service.
However we are in the process of building our own POIs with a view to migrating all customers who are on an Optus POI onto our own.
Once this exercise is complete all MyRepublic customers will use MyRepublic infrastructure.
Thanks.
@MyRepublic: That is wonderful news. Unfortunately my issue has been going on since I signed up in March and I cannot wait any longer let alone months. They advised me of no intent to upgrade to change the POI for me anytime soon. The other reason is the fact I had to lodge a fault 3 separate times due to nobody following up with me and generally ~1 hour wait every time I try to call. Has been an unpleasant experience to say the least.
@Rochie: I've got Aussie BB and whilst it is faster than ADSL 2+, it is nowhere near the advertised speed during peak. But their business model ensures there's less congestion compared to other providers. Also, excellent customer service.
@paaj: What kind of download and ping do you get during congestion periods? I would honestly be happy with 20+ during congestion but ping is the major thing. I normally get 30ms ping but during congestion my ping spikes to 150-200.
You should contact Aussie or hit them up in the whirlpool thread. You shouldn't be getting slowdown with them, or if you do, it will only be temporary.
@anzacpaul: iinet are still charging me for a cancelled service. Complaining to 1 ISP at a time mate :)
@Rochie: Unfortunately this has been my experience with MR as well. Internet dies for about a week for no reason. MR blaims optus, no response from anybody. Horrendous wait times during support calls. Staff who ask "how do you know your computer is connected with ethernet?"
are you on FTTN, FTTC FTTP or HFC
Every time I read these acronyms they initially look like strains of some nasty disease. Broadband wish was not this complex.
The parent decease is MTM. FTTN, FTTB, FTTC, FTTP and HFC are the symptoms (the things people suffer from).
It's thanks to Mixed Mode Technology a key hallmark of MTSB (Malcolm Turnbull S*** BOX).
Funnily enough I am FTTP. I thought moving from a FTTN to FTTP address I would received better speeds and connection.
Would be nice to actually get the advertised speeds, unfortunately I am on FTTN with MR and while the plan is cheap my speeds are rubbish (13mbps U/ 2mbps D). Never gets any better or any worse, but it's cheap.
They don't specifically say you WILL get 100/40 it clearly states UP TO depending on the infrastructure in your area. I have FTTP and they tell me I should get 100/40. As you have FTTN then your mileage will vary.
Actually they did say I would, I was one of the first to sign up with MR and their customer service operators were obviously very new, two told me I was guaranteed a certain speed connection even after I had told them that I was FTTN not FTTP. See when I switched to MR they migrated me WAY too early, I was without internet for about six weeks.
Anyhow getting off track now.
I was told that my connection was being capped because of congestion and that a new DSLAM??? would be finished in a few weeks… Well that was 10 months ago. I am not blaming MR directly, just stating that some of the information they provided me was misguided at best and possibly deliberately misleading.
Drop outs are frequent, sometimes up to 10 times a day.
All of my speed tests were done with a Netgear D7000 on 5ghz or wired. Also noticed my ping INCREASED coming from telstra NBN to MR, I don't know if that has to do with my static IP?
Hmmm, was thinking of making the switch to them.
Might give them a miss.
This is not the common experience as only 6 percent of FttN NBN connections cannot hit 25Mbps. Have you raised a complaint?
Quoting from Average FttN line capable of 68Mbps but will never hit 1Gbps: NBN
Speaking at Senate Estimates on Thursday night, NBN CEO Bill Morrow said the average speed capable for FttN lines currently sits at 68Mbps
Is this sarcasm or are you actually saying the NBN is fast because the man that runs the NBN says so when speaking in front of the people that can fire him?
Drinkin the Koolaid…
Similar statements have been made since FTTN trials started. We have seen sufficient leaks from NBNCo that I suggest if the figures were false that contrary information would have become available. Providing false evidence to the Senate Estimates committee could result in imprisonment or substantial fines.
The ACCC publish the NBN Wholesale Market Indicators Report each quarter. It will be interesting to see what the ACCC speed testing reveals.
100mbps look like trash compared to 1gbps, even 1gbps which looks like trash compared 10gbps. If you were stuck on 1 mbps ADSL, 25 mbps would look godly.
My 100/40 FTTN, has given a result of 93, most of my resutls are in the high 80s. (speedtest.net)
If they cant deliver the speed, then they should not be allowed to charge for it. That is, if they offer 100/40 for $100, and the best you get is 50/20, then they should only be allowed to charge you $50. Or whatever the rate is for a the 50/20 plan, if they have it. Would certainly motivate ISPs to ensure they didnt just pass the buck on speeds and congestion. The same or similar could be implemented between ISPs and upstream providers.
Im not with MyRepublic. Just in general re: slow speeds and FTTN.
Would certainly motivate ISPs to ensure they didnt just pass the buck on speeds and congestion.
The ACCC voluntary guidelines on advertising are aimed at tackling this.
The same or similar could be implemented between ISPs and upstream providers.
Only the ISP can be held accountable for their backhaul. If you are accessing a server in the Shetland Islands should the ISP be responsible for the performance of the entire path?
@mathew42: The Shetlands infrastructure would not be upstream providers in CONTEXT. Optus, Telstra, AAPT, these are upstream providers, in CONTEXT.
As for the advertising, and voluntary guidelines. I was suggesting if they dont manage at least 75% of plan speeds, they can not bill you for said plan. Self regulate, voluntary guidelines, the status quo is the result of guidelines. Money will motivate ISPs to get to the bottom of issues, and only charge for what people can actually get. They themselves need to tackle the upstream providers. Its not like an end user can easily take on say Telstra or prove problems are for example Telstras responsibility/failure.
@Tuba: I assumed by upstream you meant that part of the network beyond the ISP's internal backhaul network. I'm still uncertain if you mean connection to the wider internet or the use of wholesalers who resell NBN.
Money will motivate ISPs to get to the bottom of issues, and only charge for what people can actually get.
The problem is that very few are prepared to pay for a premium connection. If you want performance, then select a provider who doesn't provide unlimited plans. If you want an unlimited plan then you should expect to experience congestion during peak periods.
@mathew42: So youre saying they sell a sub standard product, without declaring that? I see no open declaration that one ISPs 100/40 is different to Telstras 100/40. I read 100/40, to mean 100/40, and unlimited to mean exactly that. 100/40, with no limits. If it is infact something different, then it must be declared as such. Maybe they need to advertise it as AAPT/Telstra/Optus 2nds.
What youre suggesting is a false representation, and already illegal.
@mathew42:
Not really.
Have a look what they say now, say TPG oriiNet, they fastest that used to be up to 100Mb/s now say 12-100.
I would be cheesed if I was paying the max and 12 is still OK
The slower ones are similar, 50 is now 5-50.. 5??? slower than adsl!
@Tuba: >
The average CVC purchased per customer is 1Mbps. True unlimited plans would require significantly more CVC significantly increasing the price making it unaffordable for most.
What youre suggesting is a false representation, and already illegal.
Possibly however NBNCo since day one have been selling peak information rate (PIR). Committed information rate (CIR) services are available but these are an addittional expensive fee (e.g. $300/month for 5/5Mbps).
Phone companies sell unlimited phone call plans. The difference is that for the most part you actually need to make a call, whereas on the internet you can simply schedule downloads continually.
It's likely that these averages are skewed by the highly populated areas in the city that they tackled first.. As someone who lives outside the city in a more suburban area.. almost no one I speak to gets over 25Mb/s. On top of that, I've gone from having a disconnection every 900 hours on ADSL, to every 8 or so hours on the NBN.
That figure does not take into account the proportion of the population that can't even get their NBN connection up and going, or who are having constant technical issues that prevent it from staying up.
If you are running speed test through WIFI 2,4GHz, your download and upload speed will be reduced
To get the best speed
1. Plug in your network cable from your computer to modem/router.
2. Use 5Ghz WiFi
Final days for what exactly? The $1 modem or the $59.99 price tag?
The modem has always been $1 on the 12mth contract.
Hi bricabrac89,
Sorry for any confusion, the $59.99 price point on the 12 month contract is what will be ending on the 31st August 2017.
Thank you.
What will the new price be?
Hi,
In just over a week we'll be able to share that information :D
Thanks
Probably the same.
Damn :(
My new house will be ready 1st quarter 2018. I hope I can get this plan then at this price :(
@chingy213: It will probably be only $10 more a month. More than that and they won't be the cheapest anymore.
@MyRepublic: Implication being you will be putting the price up???? Good luck with that strategy!!!! LOL
My Suburb is getting NBN in October. Can I pre-order?
mate do research when getting nbn.
whirlpools isp sectiin has alot if info even have a look at the choosing isp section as well
Thanks mate, I m on Uniti now, Quite happy but would love to try NBN
i am in the same boat, be interested to know
Just wait, don't jump in too early. To many horror stories of people stuck with out service as the old adsl is disconnected and nbn not quite ready.
I agree with @MakingBacon. I've got this service and get nowhere near 100MB/s - mine tops out at 29MB/s down/9MB/s up. MUCH better than I got under ADSL2 (4MB/s), but definitely NOT 100MB/s. Having said that, this is not MyRepublic's fault - it's the fault of this short-sighted, moronic decision by the conservatives to go with antiquated FTTN architecture.
What IS MyResublic's fault is the congestion at night. Starting at about 5.30pm, my download speed drops to about 250kb/s - yes, Kb/s. It stays like this until about 10.00pm. And this experience happens every night, some worse than others. This is a function of the wholesale purchase of bandwidth by MyRepublic and it will only improve when MyRepublic increase the bandwidth purchase from NBNCo.
So much for a significant improvement in broadband across Australia.
They don't specifically say you WILL get 100/40 it clearly states UP TO depending on the infrastructure in your area. I have FTTP and they tell me I should get 100/40. If you have FTTN or FTTC(Curb) then your mileage will vary.
Is there an echo in here?
..here.. here.. here…
Log continual speed tests of your experiences in peak times and lodge a call with them - via the phone. Yes it takes a lot of time.
Whats important is logging your speedtest history. You can setup a free account and log the experience over time. Then call them up about an hour before the speed drops off so you can call them out on it and haqve them escalate you to their second level. From there there is a chance of them getting their wholesaler (Optus still I think) to get more CVC.
I was an early adopter and had the same problem a few months ago. Now its good again in peak time. Not 100/40 but least I can play online games again.
I recommend http://testmy.net/ it works in any browser (no plugins required) and has an auto test you can use (for recurring tests).
I don't give a rats what their conditions state - I was pointing out the difference in :
1. the MASSIVE difference between what they advertise and what we experience
2. the fact that this is NOT caused by MyRepublic but rather by a short-sighted government
And I was pointing out that the congestion issue at night is :
- real
- huge
OBVIOUSLY, give that I have FTTN, my mileage may vary - but my experience should be the same, day or night, and not be affected by a company decision.
Having said all that, you get what you pay for - the big T charges $110 per month for what I'm paying for, so I'd rather not pay the extra $50 per month for the same experience.
Thats where the latest stuff from the ACCC might make a difference. Watch this space. Your complaint is what most people's complaint is and its been called out.
@Catarack21:
Thanks for the tip re: continual speed tests - I'll give it a go.
Having said that, I'm still peeved at the moronic decision by Turn-Abbott.
It's not even fttn fault. I am on FTTP with myrepublic. During peak times I will usually get ~5mb/s down and 150-200 ping. THey put it down to the wholesaler (optus) doesn't have enough bandwidth to allocate and they don't plan on upgrading.
blaming wholesaler is a cop-out.. retailers have to buy an agreed level of service from their wholesaler if there's any supply problems its ultimately the retailers problem
Thrawn is on the money here - there are other wholesalers MR could buy backhaul from and there should be performance levels in their contracts that need to be met. If nothing is improving then MR could take action rather than blaming the cheap wholesaler for provided a lower service quality than other wholesalers
My FTTN connection is completely turnbulled too.
I have been told that line about Optus also. I don't care who the wholesaler is.
I asked them to raise a fault with NBNco, because my 100 plan cant sync higher than 22.
They told me I should be happy with that as it is better than most of their other customers can get ….
Crappy RSPs blame wholesaler, wholesaler blames NBNco, NBNco blames RSPs ….
Clusterfhuck indeed.
Since they do not go direct to NBN but through Optus you should lay some hefty blame at Optus too… irrespective of the shonky mixed technology NBN architecture not buying enough/managing the bandwidth sufficiently is arguably the biggest issue impacting us customers and some resellers are incredibly deceitful about it.
Please accept that you are in a minority in Australia. Only 14% and shrinking are ordering the 100Mbps speed tier. 29Mbps is above the 25Mbps or slower that >80% are choosing.
Labor chose to implement speed tiers on the NBN which has lead to MTM because only a small minority are prepared to pay for 'fast' speeds.
Before voting negatively, please judge the evidence based on the NBN Wholesale Market Indicators Report.
We all understand what you're saying, but just keep in mind that there is a difference between Mb and MB. When talking about internet speed advertising, it is almost always in megabit, which equals roughly 0.125MB.
I manage to get speeds of 90mb/s quite consistently outside of peak times, however Im in the same boat as you, during peak times the internet is barely usable. Every time I've tried to call them its been a 1.5 hr wait on the phone before being connected.
Has anyone else tried a different modem on My Republic? I have tried all different types of modems with My Republic but the only one that works is the one they supply for $1 (which is a cheap Technicolor modem )
Perhaps you need to manually enter IP details into the router, which they have preconfigured on their routers, or something.
VDSL 2 auto sets up the modem. I have reset the Technicolor Modem supplied a number of times and it gets all of the setting down the line from My Republic.
And when 4 devices are connected to that modem it can't even do chromecasting for more than 1 hour
I used my old telstra gateway max modem for a little while. Mine was FTTP and just direct wan connection to the nbn box, no settings needed to be changed.
I have a R8000 running fine on my connection (FTTP) you cant call for troubleshooting using a 3rd party modem but they work ok at least for me. You dont need to login just use DHCP for connection for FTTP at least. Would have thought it was the same for other modems.
I tried a netgear Nighthawk D7800, no luck and another netgear Nighthawk AC5300 still no luck, but a Telstra Technicolor TG799 did work but the home phone did not work with it. The telstra modem was about 10% faster than the my republic one which was interesting.
Strange. Would have thought the same experience. Pretty much everywhere people talk about getting connection its no username or password. Just DHCP connection.
Key thing is no username or password. There isnt one. Thats only for their webservices
I got mine working by setting it up as DHCP(IPOE) not PPPOE. No login details needed. It takes a while to get connected, up to 5 minutes.
Using a Fritz!Box 7490 on FTTN with them. If your modem is VDSL2 capable you shouldn't have any issues.
The generic configurations are easily found on Whirlpool, although it worked out of the box for me.
Oh, you'll need to ask them for VoIP passport if you want that. They will supply it in my experience.
What NBN are you on? FTTB, FTTP or HFC? I am on HFC here and have no issue to use 3rd part router.
Yes. I have FTTP and am using Asus RT-68U with DHCP for the WAN IP. They offer zero support to get it running though, but there wasn't too much to it anyway. Well, zero support for anything really, as they don't answer their phones. Initially my connection crawled to a halt in peak times in the evenings, which I suspect was due to them selling more capacity than they had. After complaining about it enough, it suddenly came all good and is consistently pretty fast now, about 60/20 on average.
I fear for OP. I can imagine a nasty comments section in 3…2…1…
Im using Skymesh paying $89 for 240gb peak and 12tb off peak, and during peak hours im still getting 80mbs/39up plus with 20ms pings, Would switching to these guys slow my speed ? or stick with skymesh
Stick with skymesh until they start making the Cyberdyne Systems Model 101 Series 800 and then sell up.
Solid - you wont get as good as service as Skymesh - they are by far the better provider and ensure they have enough CVC for a good experience. Myrepublic is cheaper and fine but no where near the same service. Peak time congestion is the main issue with Myrepublic. Followed by slow support times (like up to an hour wait on phone)
You're about 2 months behind, SkyMesh has gone down the hole for many people in the last few months. :(
Yeh gota admit I got used to people saying they were so good for so long for last couple of years I havnt kept up. I Dont use them obviously. Thats a shame. Still I would argue they seem better than MR support service wise. (timeliness)
@lostn: They were doing great, they got bought out by a UK Satellite provider, their MD and all round good guy left and they turned it into just another piece of shit.
MR was bloody hopeless when I was with them earlier this year. Regular drop outs, slow speeds, billing errors, horrible customer support (waiting on the phone for 2hours at a time sometimes, never returning promised phone calls or emails) and they were never able to actually follow through on the promise of fixing whatever was wrong with my internet. Switched to aussie broadband and have had no problems since with my FTTN consistently getting 60/30 Mbps.
Screw these guys. They're the equivalent of dodo. You get what you pay for.
In the end, I had to take it to the TIO to get out of my contract.
You do indeed get what you pay for. If the plans are cheap, the RSP must be recouping their costs somehow. Perhaps they are skimping on the CVCs in addition to all of the other NBNCo issues. It is unfortunate the way NBN is getting rolled out and CVCs are sold to the RSP which gives little incentive for the RSP to purchase more to provide 'adequate' bandwidth to their users.
Cheap plans just don't stand up scrutiny
MR 100/40 $59.99( roughly $54.50 before GST)
NBN 100/40 AVC (line rental): $38/m ex-GST
That give MR $16.50 to pay it's general expenses (wages, offices, electricity, IT etc) and purchase backhaul and CVC and make a profit. You can get CVC for as low as $8/mbps if you purchase 3 mbps per user but that isn't happening here, so they are looking at $15 to get 1mbps of CVC. Given they have $16.50 total to cover those expenses and CVC, they aren't buying much CVC or they are intentionally taking a sizable loss.
IF you believe their marketing, they are taking a loss in the hopes that other ISPs get more competitive and match them.
What will the normal pricing become?
No one knows yet I believe.
Surely the OP does
What is more interesting is how MyRepublic will respond to the ACCC voluntary guidelines on advertising targetting ISPs advertising speeds that cannot be obtained during peak times.
I have this and it's super fast and amazing value. I have noticed a couple of times there has been some congestion during peak times. I happened maybe 3 times over 8 months and they seem to allocate more resources/bandwidth or whatever they do. I've recommended lots of family and friends and they're all happy too. No idea why anyone bothers with Telstra when this is available.