Not sure if this is a price error but $40 bucks for the silver kettle when the others are for $183.20 with the 20%.
KitchenAid KEK1722 Artisan Electric Kettle Stainless Steel $40 David Jones
1030
Lraiseyoursteaks on 16/12/2017 - 08:26 shop.davidjones.com.au (11278 clicks)
Last edited 16/12/2017 - 08:26
Last edited 16/12/2017 - 08:26
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still $40 showing to me.
Pricing error. I wouldn’t expect David Jones do the same what AppliancesOnline did recently. That was amazing.
What did they do?
Appliance Online had a major price error for a product i cant remember what was it. If i recall they said they will "take it to the chin" and sell at a loss.
AO gave everyone a $10 voucher (no minimum spend) but mistakenly labeled it as a $30 voucher. You were only meant to get a $10 voucher. Then they apologized for the error and gave everyone a $30 voucher in addition to the $10 one. So they gave everyone $40 for free. I was able to use my $30 voucher twice, because the first time, they had to manually order it for me because I was having problems with a $0 payment. But it didn't consume the voucher, so I used it again later and bought a $33 item for $3.
You can bet that your message is going to get neg voted soon just because you mentioned pricing error. All of mine were.
Just ordered another from the gong cause I can't help myself. Top model of all tested by choice.
wow good stuff! here's hoping :)
I'm getting the following error, "Error:Sorry, an error has occurred while trying to retrieve the inventory status of this product."
On the first screen check availability in preferred locations before adding to cart or going to checkout screen.
Go and price match it if you really want it. David Jones will not give it at that price! I bought three to be a jerk for redemption on the Dyson Big Ball Animal Pro that look like a Black Friday Deal.
No other retailer would price match at this price. They would know that it's a pricing error by DJ. Retailers don't price match pricing errors.
A couple got lucky with the Dyson. They posted the receipts.
This email is regarding your click and collect order. Unfortunately there has been an online stock error and we do not have the item you ordered.
We can process a refund for you onto a gift card. You need to come to the store. Please do not hesitate to call the customer service team on 8746 1680 if you have any questions.
Again, we apologise for this inconvenience.Kind Regards,
Gift card!? No way!
Hold out for when stock comes in.
:(
I think you were being a bit too hopeful there.
This is the ridiculous, worse than I thought.
Refunds should be the same amount you have already paid, provided in the same form as your original payment.
David Jones Brisbane rang and cancelled my pick up order.
after they charged you and you had an order confirmation? Hrm… contract of sale
Yep, want me to come in so they can charge back on my credit card.
Looks like their 72h sale is still live. 3h to go last time I checked.
There is a Coffee Siphon among the offers. That's basically a glass kettle. Appears to be in stock as well.Are you advertising here? Can't see anything related to this deal.
no stock. man it goes fast
i stand corrected. just paid for one. c&c in chadstone vic. $40
DJ's has so many pricing errors I'm starting to wonder if it's deliberate.
Kettle down, people!
For a $229 (RRP) product it's got surprisingly low rating at Product Review.
I am sure people take the value for money into consideration.
Oh wow, congratulations. From DJ's?
Yeah that looks like DJ C&C receipt
There we go! Good on you mate!
How come they gave you red colour when the $40 one was for stainless steel? Did you do a switcheroo?
The red kettle is the default picture, being KitchenAid's signature colour. The circle in the corner indicates the colour.
no its silver but all boxes are the same showing the red colour one , they have circle in the front with silver, red , white
Taken on an iPhone x, you'll need a few more bargains to offset the price?
haha..yeah its really cool
Well done!!!
Your table is abit worn my friend, :) merry christmas
its not my friend , its just a rustic look Merry xmas to you
over an hour ago it was expired, why is it still top of the page?
I was about to go through with a pick up order arbor tuggarah but decided against it because of the long drive.
I was sure I didn’t press the confirmation button but I have been charged (payment pending).
I haven’t received an emails about the order. Hopefully it just a poor ordering system that test your card before confirmation.
It's a poor ordering system (same thing happened to me once for. The money should be refunded back to your card within a few days, so keep an eye on your statement.
Lots of systems do an authorisation before they do a capture, so the transaction shows in pending but never actually shows up on your statement (it disappears after 2-30 days). That said, don't know of many that do that before you hit confirm. Usually it's so they can allocate stock or deduct a secondary payment type (eg gift card / store credits). Though I know some of the older PayPal methods had PayPal do an auth then take you back to the retailers site where you would actually do the confirmation.
All this would be very annoying if you had a low credit limit / are near your limit / it is a debit card….
All this would be very annoying if you had a low credit limit / are near your limit / it is a debit card….
Exactly.
Praise KEK!
Orders are being cancelled hey. Can't say that i told you so.
You sound like a disgruntled customer who's paid full price previously…
Try calming down.
No it a disgruntled neg voter who had his neg vote removed by the OzBargain community after his comment received the needed 8 down votes.
More salty then a salt mine you are. :P
You’re acting like a real grinch. Completely unnecessary to comment on everyone’s posts like you did.
At Hornsby dj and saw sales assistants packing them away for online orders. And of course they're out of stock now.
Just got my pick up confirmation from Eastland (Vic) for 1 out of my 2 orders.
Eastland probably works faster than Glen Waverly. I'm still waiting.. Good to hear about these confirmations.
Just curious though are there any other good quality kettle around $50, my kettle is getting bit old
Google can assist you with this.
These are great for boiling water
Isn't that what it's meant for.
Seems to be boiling tempers here…
It's just a kettle, settle down guys
It's just a settle, kettle down guys
fixed it for you
Very good
An hour ago receive a call from Tuggerah store, said my order has been cancelled due to I am the last guy who take the order, but I did received order confirmation. Decide to go to fair trading.
And say what? "I bought a kettle hoping there was a pricing error. It looks like there was, but I think they should honour it anyway because I should be entitled to benefit from other peoples' mistakes."
What he/she should do is ask them to sell him one of the same device in any of the other colours they have in stock:
http://shop.davidjones.com.au/djs/en/davidjones/kek1722-17l-…
http://shop.davidjones.com.au/djs/en/davidjones/kek1722-17l-…If they don't agree with this somewhat reasonable request (same device different colour) then forget fair trading, post about it on their social media platforms.
DJ's may act like they don't care about sales but given the current retail climate they most definitely do, so any/all negative publicity is another nail in their retail presence coffin.
post about it on their social media platforms.
Why?
@xuqi Thanks for your suggestion. Actually they deny to give me another color also not allow to wait the stock come back. No other offer. Only cancel it and refund. I keen to make a complaint to fair trading.
Yesterday after fair trading involved, dj called me said will send me one. My point is that they send me confirmation email which means they agree the price. When we purchased, they can denied by the reason of wrong price. But confirmation means agreement. Although I don’t know whether my point is correct, since ft already help me to solve the problem.
Nice result.
I managed to get one for click and collect in Adelaide. Thanks OP.
Good to know, enjoy it or have fun wrapping it :)
I got mine too phew . When I picked up they were saying all Vic DJs are not going to honor this price..
I got one. Did click and collect for Southland, Vic., and went to store with confirmation. They told me they weren't honouring this price as its a mistake and I should have been contacted. I whinged a bit about the traffic and parking and said I wasn't happy. Did the trick. They handed one over.
Can I ask what time u ordered and how long before you got the confirmation to pick up? Ordered for chadstone just before 1pm but still waiting for the email.
I ordered about 11.00am and got confirmation within 5mins. When I picked up they were aware of problem and said they were contacting everyone who ordered. I hadn't been contacted and they first offered me a higher discount (40%). I said no. Did a bit of complaining and they caved.
Good to know. If I get a confirmation I’ll do the same. Thanks
man there was another person in GW before I arrived.. I think they left empty handed.
I'd say don't wait for the second email. If you ordered before 1pm I should be able to pick them up.
I got one! Took a bit of work and a few calls and they gave me a red one 😊 love DJs!
Excellent!
shows available at burwood
No it does not :)
Just got a notification from DJ Karrinyup WA, my order is ready for pick up, ✌…
Just picked my one up, no drama.
Quick solution was to lie about having no stock available. No admitting to price error this time. I got my refund over the phone directly to my debit card.
I've just picked mine up today from DJ Glenn Waverly today. I felt if I waited longer, I would not have got it and true enough, I almost left empty handed.
They were saying that it is in their policy that they can reject any pricing error which was fair enough but they didn't cancel the order or let us know. They've had hours to cancel an email but didn't. As of 3pm, the price has still not been corrected albeit the zero stock and this is not the only stock in DJ with a price error today….
All orders were already set aside but they were contemplating whether to cancel them all and they did cancel mine right when I arrive. After a lengthy chat, the Store Manager got involved and recognized that it was an error with the online time and allowed the sale to go through "on this special occasion". Said usually they do not… I also told them few stores have already fulfilled the orders (showed them some ozb pictures)
Apparently DJs in Victoria was teaming up (Doncaster, GW) to not fulfill this order.
Good result.
Got a pickup confirmation email at DJ Karrinyup WA. Cant be bothered going there today so will pickup tomorrow
Thanks op, ordered this morning from Claremont wa, they confirmed and I picked up before lunch. This will be an awesome Christmas gift
I put through the order to collect from Macquarie Centre this morning at 8.45am, got a confirmation email within minutes. Then at 10.20am, received an email saying it's ready for collection. I went in at 11.30am to collect it from the customer service desk. Very friendly staff.
I then went around to the kettles section and saw an empty space next to two same kettles but of different colours (red and cream left). Checked the boxes below these on display, and only two empty boxes, presumably for the two left on display. I assume mine is from the display as the box I got wasn't packed nicely, with the kettle sticking out a bit, i.e. box lid doesn't close properly.
Just got a call from chadstone, they left a message saying they don’t have the item and they want to offer me a refund. It took them 9 hours to Call
price is now $184 or 194…. guess it was a price error
The cheapest one from target will do just as good a job for 5 bucks and more reliable.
Hmmm it's working again. But still get this
Sorry, an error has occurred while trying to retrieve the inventory status of this product.