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Telecube NBN Offer- 50/20 1000GB $65 - $50 Setup Fee ($60 Credit Back)

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Telecube NBN Offer- 50/20 1000GB $65 - $50 Setup Fee ($60 Credit Back)
Go to Deal
Store Reptelecube on 07/04/2018 - 02:38 telecube.com.au (3760 clicks)
Last edited 07/04/2018 - 03:40

Hello again Ozbargainers .. here's some discounted NBN internet for you.

The headline acts:
100/40 1000GB $75/month
50/20 1000GB $65/month <== best value
25/5 1000GB $55/month

HUGE offpeak allowances and unmetered uploads.

The $50 setup fee will be automatically credited back to account balance and available to use in future month charges, not refundable as cash.

We're also giving you an extra $10 credit back, call it a discount on the first month charges.

Conditions:

  • Credit back refund is for new services, plan changes aren't eligible for the setup credit back
  • If you have previously paid a setup fee >= $50 you won't need to pay the setup again.
  • Offer includes a DID and inbound calls at no cost
  • $60 credit back applies to all plans in the offer linked in the opening post
  • Number port fee $16.50 applies to all plans

Note: If you are on HFC please contact support before placing an order, in most cases we are unable to fast churn HFC services and downtime can be 1 - 2 weeks.

Internet ADSL Broadband Broadband Internet Bundle nbn

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closed Comments

    • Store Reptelecube @ Telecube on 07/04/2018 - 11:09

      If you asked us to forward date the activation no, if there were activation problems yes.

  • AJAJAJ on 07/04/2018 - 11:42

    Hi Op. ABB had limited plan for a little extra. Dont you have any unlimited plan? Or price match for unlimited plan?

    • Store Reptelecube @ Telecube on 07/04/2018 - 11:47
      +2

      Nope sorry, no unlimited plans.

  • tarkine on 07/04/2018 - 11:49

    When will you be offering fixed wireless plans?

    • Store Reptelecube @ Telecube on 07/04/2018 - 11:51
      +2

      If you mean NBN Fixed Wireless we can offer them now.

      If you mean our own Fixed Wireless network around Melbourne, hopefully in the last half of this year.

      • [Deactivated] on 07/04/2018 - 12:26

        Cool!

      • dddaaaccc on 08/04/2018 - 14:47
  • Homr on 07/04/2018 - 12:50

    any deals for 100/40?? plzzzzzz

    • Store Reptelecube @ Telecube on 07/04/2018 - 12:53

      yep all speed tiers have a special offer price and the credit back, click through the link to the offer in the opening post

      • Homr on 07/04/2018 - 12:54

        Thanks alot

  • lotusflower on 07/04/2018 - 13:14
    +1

    Telecube, Can you please speed up the process and have your faults team to call me and get me connected rather than just communicating through email?

    • Store Reptelecube @ Telecube on 07/04/2018 - 15:10
      +2

      If there's an urgent email request that hasn't been responded to please PM me the details.

      • lotusflower on 07/04/2018 - 15:44

        This is not the point. I'm having problem with connection but your support team require me to send lots of screenshots via email from my modern setting. where I can just easily tell you over the phone. Why it is so difficult for you to phone me?

        • Store Reptelecube @ Telecube on 07/04/2018 - 15:48
          +4

          We're able to multitask and handle more than 1 query in the time it takes to talk to you on the phone, please help expedite the process and send the details through that support is asking you for. If we feel it requires a phone call someone will call you.

        • tromboc on 07/04/2018 - 21:12

          i'm really getting the vibe from this rep that they don't really care about our problems.

        • Store Reptelecube @ Telecube on 07/04/2018 - 21:21
          +2

          @tromboc: On the contrary, we care a great deal. If we tie support staff up on the phone handling your non/semi important issue it means other customers are missing out on the attention that they need.

          It works both ways, us dropping everything and handling your issue personally on the phone while all the people sending emails have to wait that's not fair to them and they are just as deserving of the attention as you are.

          We have a process in place to allow us to offer the best service we can with the resources we have. We are a small provider growing quickly and email is the most efficient way for us to handle the support requests and offer support in a fair and consistent way.

        • tromboc on 07/04/2018 - 21:26
          -2

          @telecube:

          "your non/semi important issue" this is a very subjective, borderline insulting comment. What might seem insignificant to you could be a deal breaker for someone else.

        • Store Reptelecube @ Telecube on 07/04/2018 - 21:28

          @tromboc: I think it's best I just leave you alone with your bee in your bonnet. Have a great weekend.

        • tromboc on 07/04/2018 - 21:38

          @telecube:

          You have a nice weekend too. I'll make sure not to bother you with any of my non-important problems again.

  • Funny Username on 07/04/2018 - 13:18
    +1

    I was with iiNet for 9 years and switched over to TeleCube last month to save $25.00 a month on a similar plan and have to say they seem pretty reliable so far, it only took 1 day to switch over. Tech support are friendly very easy to talk to, the only thing I can think of is the accounts manager setting page needs improving and more options. So far I have no complaints and would recommend their service.

  • cycleri3 on 07/04/2018 - 13:29

    @Rep do you support FTTC yet? I don't have NBN yet but getting FTTC soon.

    • Store Reptelecube @ Telecube on 07/04/2018 - 15:11

      I believe we do, please email support and ask the question.

  • yy193 on 07/04/2018 - 13:47

    @Rep,

    NBN is offering fixed wireless at my place.

    Do they install on Weekends?

    Thanks

    • Store Reptelecube @ Telecube on 07/04/2018 - 15:12

      It's unlikely you'll have anything installed this weekend but there is sometimes work done on weekends yes.

      • yy193 on 07/04/2018 - 15:17

        Thanks

  • No ONE on 07/04/2018 - 14:46

    Does the setup cost includes running cable from utility box (Inside the property outside the house) to inside the house to the wall socket?

    HFC NBN.

    We recently had HFC NBN roll out completed in our street, but optus says it is not serviceable yet.

    • Store Reptelecube @ Telecube on 07/04/2018 - 15:14
      +1

      The connection includes installation to the first socket inside the property, the NBN tech will decide where that is on the day. If you want the socket moved to a different location you will need to get a licensed cabler in.

      It sounds like you might be affected by the stop sell on HFC in which case we wouldn't be able to provision a service for you either

  • TheOneWhoKnocks on 07/04/2018 - 15:06

    Currently with iiNet in which the contract ends tomorrow and also when I have organised cancellation. Can I order a plan now in preparation for tomorrow?

    • Store Reptelecube @ Telecube on 07/04/2018 - 15:15

      You can yes although we probably won't process the order until Monday.

  • No on 07/04/2018 - 15:14

    Hey Rep, I signed up to this deal the other day and its going great but I have a few questions.

    How does the auto top up work? I set it to top up $75 when the balance hits $0 but doesn't that mean I will be paying 30 days before the bill is due? Is there a way to pay on the due date automatically?

    Is there broadband usage details in the API? I couldn't find much info.

    Thanks

    • Store Reptelecube @ Telecube on 07/04/2018 - 15:17
      +1

      With the auto topup low balance of $0 it means the account will sit at $0 balance until the rollover day, when the system deducts the $75 charge from your account the balance will drop to -$75 and the auto topup will kick in.

      There's no usage details in the API yet, it's in the todo list.

  • billy_bob on 07/04/2018 - 15:25

    Hi REP, do you do any plans for Opticomm FTTH estates (I am in Bundoora VIC) ?

    • Store Reptelecube @ Telecube on 07/04/2018 - 15:36
      +1

      we do, you can take up the same offer, just say in the notes that ur opticomm

  • seekingalpha on 07/04/2018 - 15:41

    does this have Fibre Estate?

    • Store Reptelecube @ Telecube on 07/04/2018 - 15:49

      Sorry I'm not sure if this question is for me, if it is can you please elaborate?

      • seekingalpha on 07/04/2018 - 16:09

        i'm under a "Fibre Estates Broadband Plan" with internode. I've contacted TPG and they said that they are unable to offer me NBN because I need a Fibre to Estate connection. I was wondering if you guys are able to do that?

        https://www.internode.on.net/residential/broadband/fibre/est…

        • Store Reptelecube @ Telecube on 07/04/2018 - 16:12

          Please email your address to support at telecube dot com dot au and ask if you are in an Opticomm estate and if we can provide a service.

  • roshanrbb on 07/04/2018 - 16:03

    Just placed the order for 50/20 500GB. But i am currently with Aussie BB and i have placed the notes to activate the service at the end of this month 30.04.18.
    I guess the $60 credit back still applies to me right ?
    My connection is FTTP and ABB is is activated in port 2. Do i need to specify anything of that sort in the service?

    • Store Reptelecube @ Telecube on 07/04/2018 - 16:15

      The credit will apply, as long as you specified the active date in the notes it should be fine.

      We will provision the new service on the next available port anyway, if you're currently running abb on port 2 and port 1 is free we'll activate the service onto port 1

      • roshanrbb on 07/04/2018 - 16:29

        Excellent. So i just have to inform Aussie BB of cancelling the service with them.

        • Store Reptelecube @ Telecube on 07/04/2018 - 16:30

          Yep correct.

  • callmedennis on 07/04/2018 - 16:14

    Can you port my same home phone number? i have a nbn home phone running,

    • Store Reptelecube @ Telecube on 07/04/2018 - 16:16

      we can yep, please include the details in the notes when adding the service

  • seniordoc on 07/04/2018 - 16:17

    Could you tell me what happen if the usage exceeds the quota, e.g. 1TB/month?
    Do you have unlimited plan?
    Thanks.

    • Store Reptelecube @ Telecube on 07/04/2018 - 16:19
      +2

      your service will be shaped, you can purchase addon data packs if you want to.

      we are considering offering over quota shaping of 1M instead of 256k which will still allow you to browse sites and email etc.

      no unlimited plans sorry.

      • stevelo on 07/04/2018 - 17:11
        +1

        256k is too laggy, 1m-2m will be much better.

        • Store Reptelecube @ Telecube on 07/04/2018 - 18:08
          +5

          Yep for sure, we'll apply 256k shaping for unpaid accounts and 1M for exceeding allowances

        • MathNerd on 07/04/2018 - 20:10

          @telecube: Excellent move, thanks. Good on you guys.

  • StephenS on 07/04/2018 - 17:08

    Hi TC,
    Ive got Exetel voip number on FTTP, wonder if its possible to port such number to TC?
    Thanks.

    • Store Reptelecube @ Telecube on 07/04/2018 - 18:08

      It is yes, you can add it as a port in the services > add new section

  • ITfeed on 07/04/2018 - 17:16

    Hi rep,

    Could you please advise what do you mean by "Offer includes a DID and inbound calls at no cost" and where can I find this information on your website as I cannot see this extra bit in the plan information. For FTTP connection would this mean VOIP through the voice port of the NBN box is available to receive phone calls?

    In regards to CGNAT, will I still be under CGNAT when the dynamic v4 public ip addon is turned on in the portal? What does this option actually do?
    What is the typical offpeak speed(Max min average) for NBN 50/20 FTTP connection?
    Is Telecube using Vocus backhaul for NSW?

    What is the provisioning time for an established FTTP connection?

    If the pricing or data quota changed say in a couple of months time, could we stay on the plan when we signed up or will the the plan changed across all?

    Thanks.

    • Store Reptelecube @ Telecube on 07/04/2018 - 18:13

      You can add a local number to your account at no cost and configure a voip device and receive incoming calls to it at no cost.

      CGNAT is provisioned by default which means you share a public IP address, if you select the IPv4 addon you'll have your own dynamic public address.

      Offpeak speeds are always full. Peak speeds may drop to around 75% of your normal speeds during evening peak periods from time to time.

      • ITfeed on 07/04/2018 - 18:25

        Thanks rep,

        I updated my question just a moment ago and had a few additional questions:
        For FTTP connection would this mean VOIP through the voice port of the NBN box is available to receive phone calls?

        Is Telecube using Vocus backhaul for NSW?

        What is the provisioning time for an established FTTP connection?

        If the pricing or data quota changed say in a couple of months time, could we stay on the plan when we signed up or will the the plan changed across all?

        Thanks.

        • Store Reptelecube @ Telecube on 07/04/2018 - 18:50

          We use Vocus for backhaul in NSW yes.

          FTTP provisioning is within 24 hours

          We haven't changed anyone that's on earlier plans up to now and don't expect that to change any time soon.

        • ITfeed on 07/04/2018 - 20:09

          Many thanks rep,

          Just to clarify my question a bit in regards to offpeak.
          In my previous experience when there is a separate and generous data quota for offpeak period(midnight to 7am for Telecube) where most heavy downloaders are scheduling their downloads, the connection were near unusable for remote desktop to my work computer over VPN.

          There are times where I would have to remote in and work from home during these offpeak period. So I would like to get some assurance that the connection during these offpeak periods are not affected by heavy traffic.

          So would you be able to advise what is the typical offpeak period (midnight-7am) speed(Max min average) for NBN 50/20 FTTP connection and also what is the expected latency and reliability(frequency of dropouts) for FTTP connection in Sydney area. Thanks.

        • Store Reptelecube @ Telecube on 07/04/2018 - 20:33

          @ITfeed: We have an abundance of backhaul available during offpeak hours, I can't imagine congestion being a problem, you should be able to able to achieve full speeds at all times during offpeak.

          Latency and reliability is generally very good on FTTP anywhere.

        • ITfeed on 07/04/2018 - 23:02

          @telecube: Excellent. Thanks rep.

  • haru on 07/04/2018 - 17:58

    Hi TC, do you have a guide for getting a FTTP connection set up on an EdgeRouter?

    • Store Reptelecube @ Telecube on 07/04/2018 - 18:13

      Not really sorry, it would be worth asking the question on the whirlpool forums

      • haru on 07/04/2018 - 18:31

        I just signed up but haven't received any confirmation email.

        • Store Reptelecube @ Telecube on 07/04/2018 - 18:52

          There's no confirmation email after signup, add the service and you'll see it in your services list and once we process the order we'll email you. It probably won't happen before Monday now.

        • haru on 07/04/2018 - 18:56

          @telecube: I added a note asking if set up can be delayed by a few days. Is that possible?

        • Store Reptelecube @ Telecube on 07/04/2018 - 19:20

          @haru: yep that's fine

  • Alan Laz on 07/04/2018 - 19:05

    On HFC (Optus)in sunny Caulfield

    Understood re the delay on HFC but what is your process to move my DID?

    Originally a Telstra PSTN service + ADSL, then moved to Optus (3+years ago) and my Telstra number became an Optus Voip service (unlimited calls but we never make calls, sometimes receive calls, especially business related, so need to keep the 03 9xxx xxxx number.

    Detest Optus, their incompetent billing system has ruined my relationship with them.

    • Store Reptelecube @ Telecube on 07/04/2018 - 19:28

      If you're on Optus HFC in Victoria we can fast churn you, the service should come across within 24 hours.

      We can port the number in, it will normally take 5 business days. You should add the details of the number port in the notes when adding the nbn service and ask us to schedule the number port and the HFC transfer at the same time.

      • spaceflight on 07/04/2018 - 20:55

        I did not think that any Optus HFC was being used for NBN.

        • Store Reptelecube @ Telecube on 07/04/2018 - 20:56

          I think he probably means NBN HFC provided by Optus retail.

        • spaceflight on 07/04/2018 - 21:04

          @telecube:

          You're probably right, I assumed Optus HFC that wasn't NBN

  • johnnytran on 07/04/2018 - 20:17

    Anyone in Canberra connected to the civic POI? Wanting to know how the speeds and more importantly ping are for gaming during evenings. Currently with ABB and get 95/36 during peak hours and ping is always 2-5ms. Sucks paying $80 for only 500gb thiugh

    • spaceflight on 07/04/2018 - 20:56

      You can get unlimited for $20 more.

      • Store Reptelecube @ Telecube on 07/04/2018 - 20:58

        You can get unlimited for $20 more.

        If he's not using 500GB now what would be the point of paying $20 more?

        • spaceflight on 07/04/2018 - 21:07

          There wouldn't be! :

          I took it that only 500gb meant it wasn't enough.
          They could also double their data and save $5 with you :)

        • Store Reptelecube @ Telecube on 07/04/2018 - 21:11

          @spaceflight: One of us is reading these posts wrong ;-)

          I took it that he meant paying $80 for 500GB wasn't very good value .. re-reading it though I can totally see that he may have meant it that 500GB wasn't enough.

          Flip you for it ;-)

        • spaceflight on 07/04/2018 - 22:26

          @telecube:

          Poor value vs not enough, I think we're splitting hairs here ;)

          I'll go with heads.

        • Store Reptelecube @ Telecube on 07/04/2018 - 22:46

          @spaceflight:

          :-D

  • manja on 07/04/2018 - 21:09

    Hi Rep,

    I have FTTP and my alarm system is connected to NBN voice port. Would this setup still work if I move to Telecube?

    Does telecube offer phone through NBN voice port?

    • Store Reptelecube @ Telecube on 07/04/2018 - 21:13

      It won't, we don't offer voice over the Uni-V ports. We're a voip only provider. You could possibly run it on a voip adapter but I'd recommend testing that before committing to the change.

      • manja on 07/04/2018 - 21:28

        thanks Rep. I will test it with a voip adapter with my current Siptalk number.

  • jkuang180 on 07/04/2018 - 21:42

    Why is the website showing $65 for 500GB instead of 1000GB?

    • Store Reptelecube @ Telecube on 07/04/2018 - 21:49

      What speed?

      You're probably looking at the retail prices, you need to click through the offer in the opening post to get the special pricing.

  • kelvinate on 07/04/2018 - 23:10

    hey rep

    your website is lacking in a few details.

    whats your call rates? to local, mobile and international?

    i am new to NBN cut over as well. my zone is getting switched on later this month and I am looking around for a deal.
    how will your phone lines work? do i need to buy a new phone?

  • callmedennis on 07/04/2018 - 23:38

    ok i've gone thru the whole register and payment process, do i have to contact ausbbs about moving my nbn and my voip phone services?

    • Store Reptelecube @ Telecube on 08/04/2018 - 00:03

      You should make sure we port the number before cancelling with your current provider to ensure they don't cancel before the port completes as you could lose the number.

      Ideally wait until the services are across and then cancel with your old provider.

  • KIRANKJB on 07/04/2018 - 23:40

    Hi Rep

    I signed for nbn today. I requested via email to delay activation until 25th of April. Can you please confirm if I will receive this credit offer ?

    • Store Reptelecube @ Telecube on 08/04/2018 - 00:01

      Yep you will

      • usman436 on 14/04/2018 - 06:31

        Hi Rep,

        I would also like to switch my ISP and take this offer however, that can be only done by 7th May. If i sign up now for this credit back offer, can the activation happen on 7th May. Thks

        • Store Reptelecube @ Telecube on 14/04/2018 - 11:37

          you can specify details about the date you want the service to be activated in the notes when adding the service

  • xterpogz on 07/04/2018 - 23:59

    Hi OP, when will this offer end? Planning to switch ISP this month.

    • Store Reptelecube @ Telecube on 08/04/2018 - 00:00

      The expiry date is in the post .. 14th

      • xterpogz on 08/04/2018 - 00:02

        Sorry didn't see that. Cheers.

      • m13 on 08/04/2018 - 10:55

        So if we take up the offer now for say the 50/20 XL, then find out next month we don't have enough data and/or speed and want to bump up the plan, would we then be switching back to the normal retail prices to make that change?

        • Store Reptelecube @ Telecube on 08/04/2018 - 11:00

          Unless there is another offer available at the time yes. We will continue to run offers on a regular basis.

  • jmarsh88 on 08/04/2018 - 01:34

    Hi Rep,

    Ordered a 100/40 plan under the previous deal however am yet to be connected. Existing FTTN service, transferring from another ISP. I tried calling Telecube on Friday and was directed to a voicemail service - I left a message during business hours and have not received a callback.

    If you could give me an idea what the cause of the delay is & the ETA I'd appreciate it. Customer number is (removed personal data)

    Thanks

    • Store Reptelecube @ Telecube on 08/04/2018 - 02:38

      Please send an email to support with your details and ask the question. You'll likely receive a callback from your message on Monday but your email might be answered tomorrow.

      Please remove your customer id from the post

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