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Telecube NBN Offer- 50/20 1000GB $65 - $50 Setup Fee ($60 Credit Back)

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Telecube NBN Offer- 50/20 1000GB $65 - $50 Setup Fee ($60 Credit Back)
Go to Deal
Store Reptelecube on 07/04/2018 - 02:38 telecube.com.au (3760 clicks)
Last edited 07/04/2018 - 03:40

Hello again Ozbargainers .. here's some discounted NBN internet for you.

The headline acts:
100/40 1000GB $75/month
50/20 1000GB $65/month <== best value
25/5 1000GB $55/month

HUGE offpeak allowances and unmetered uploads.

The $50 setup fee will be automatically credited back to account balance and available to use in future month charges, not refundable as cash.

We're also giving you an extra $10 credit back, call it a discount on the first month charges.

Conditions:

  • Credit back refund is for new services, plan changes aren't eligible for the setup credit back
  • If you have previously paid a setup fee >= $50 you won't need to pay the setup again.
  • Offer includes a DID and inbound calls at no cost
  • $60 credit back applies to all plans in the offer linked in the opening post
  • Number port fee $16.50 applies to all plans

Note: If you are on HFC please contact support before placing an order, in most cases we are unable to fast churn HFC services and downtime can be 1 - 2 weeks.

Internet ADSL Broadband Broadband Internet Bundle nbn

Related Stores

Telecube
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closed Comments

  • liveish on 07/04/2018 - 02:57
    +9

    +1 for TC came from Aussie BB same speeds just cheaper

    • kirt on 07/04/2018 - 06:48
      +4

      Same - have been with TC for 2.5 months now (coming from ABB), and my connection has been virtually identical.

    • kds5pp on 07/04/2018 - 14:11
      +2

      Me too. Can’t feel any real difference in speed but significantly cheaper.

      ABB may have had a large number of customers transferred out recently and that is why they now have unlimited plans (which ironically their CEO was so strongly against in the past).

      • spaceflight on 07/04/2018 - 20:35

        They have unlimited because they were losing new customer signups not because people were leaving.

        The CEO was against unlimited because the NBN pricing structure did not make them affordable without having congestion. The NBN changes to CVC make the unlimited offer easier to provide without congestion.

        • kds5pp on 07/04/2018 - 21:12
          +1

          ABB just changed their prices in January. That was after nbn’s announcement of the whole sale price change.

          Look at OzBargain and Whirlpool. A lot of people have transferred from ABB to TC recently.

        • Maveot on 08/04/2018 - 01:44
          +1

          I left ABB after the change of prices in January, extremely disappointing. It's a case of to little to late at this time.

  • Dios Mio on 07/04/2018 - 03:05
    +4

    Took up the last deal before Easter 25mbps fixed wireless connection. Have had poor speeds compared to my last provider on the same speed plan. Still waiting on a response for the ticket raised about this issue two days ago. Just did a speed test now (3AM) and only got 11.5mbps download, but during peak times only getting around 2mbps. Can the rep help me out?

    • Store Reptelecube @ Telecube on 07/04/2018 - 03:06
      +3

      Please message me your details and I'll take a look

      • Dios Mio on 07/04/2018 - 03:14

        PM sent, cheers.

      • Daniel Plainview on 07/04/2018 - 08:40

        @telecube, are you please able to clarify do you currently have NBN Fixed wireless plans in place? I'm currently with Skymesh but use yourselves for DID - happy to switch but confused as your website says 'Coming Soon' however above poster says he got it from you guys a while back.

        If you do have FW - is pricing as listed on site for other provisioning (up to 50/20 only I assume)? So I'd just sign up as normal - nothing spesh needed to indicate I'm on FW.

        Thanks in advance.

        PS. Am completing the signup process - appears FW is available - as listed in options of 'tech' used when moving from another provider - will proceed as very impressed with the DID/VOIP services we've gotten for the past year plus from yourselves.

        PPS. Am I safe to assume that when 'churning' from one NBN provider to another the providers communicate this between themselves - so no need to advise incumbant you're leaving etc?

        • Store Reptelecube @ Telecube on 07/04/2018 - 09:30

          NBN Fixed Wireless is definitely available. Yeh sorry, the Fixed Wireless section in the website is meant for our own product that we are planning on rolling out around Melbourne.

        • Daniel Plainview on 07/04/2018 - 10:16

          @telecube: Ok - thanks for clarification - you might want to clarify that on your website as it's confusing and you'll lose customers who peruse it and ASSUME NBN FW isn't available yet.

          So no need to advise incumbant I'm leaving so they terminate billing etc? I've already signed up and paid for your 50/20 FW as was existing client with yourselves.

        • Store Reptelecube @ Telecube on 07/04/2018 - 10:19

          @Nikko: Yep will def look into clarifying that.

          You will definitely need to cancel your current provider once the service is provisioned with us, we don't contact them at all and with fixed wireless we provision the service on the next spare port and you will need to switch your router across to connect to us. The service with the current provider will continue on until you cancel it.

        • Daniel Plainview on 07/04/2018 - 10:43

          @telecube: Thanks for reply.

          Perhaps you could put a FAQ section or similar on your site - as I've imagine most folks joining or churning would wonder the same and doesn't seem explained anywhere.

          So as an existing user how does one know when your service has been successfully provisioned to my home?

        • Store Reptelecube @ Telecube on 07/04/2018 - 10:57

          @Nikko: you'll receive email notifications from us when we order the service and again once it's provisioned and ready to use

        • Daniel Plainview on 07/04/2018 - 11:00

          @telecube: Much thanks appreciate clarification - like I said something explaining this on your website or via email when you place the order might help?

          I've just checked the lot and there doesn't appear to be a single thing telling people how the process works - would save you guys answering each person individually. :-)

  • stevelo on 07/04/2018 - 03:18

    Got some mails said my house NBN FTTN should available on 22 June, is it too early for pre order? How much will it cost to keep my landline phone and it’s number?

    • Store Reptelecube @ Telecube on 07/04/2018 - 03:19
      +2

      Nope, that's fine .. we can schedule your order for any future date.

      Porting in your landline number will be $16.50 and it will be included with the service at no cost and incoming calls also included at no cost. You just pay for outgoing calls

      • deezenuts on 07/04/2018 - 09:54

        @Telecube, I was advised by Louis that you can't schedule 'any' service activation date. I wanted my service activated November but allegedly that can't happen? I'm loosing faith in Telecube's communication and my service hasn't been activated!

        • Store Reptelecube @ Telecube on 07/04/2018 - 10:10
          +1

          I'm talking about the nbn service order can be scheduled for a future date, not the number port. Can you message me the ticket number please and I'll take a look.

          The number port will be associated with the nbn service in the system and will be initiated when the nbn order is triggered

        • deezenuts on 08/04/2018 - 16:09

          @telecube: Thanks, check your inbox.

      • stevelo on 07/04/2018 - 10:51

        I tried to sign up, do I need to tell them the starting date? Should I made the payment now?

        • Store Reptelecube @ Telecube on 07/04/2018 - 10:58
          +1

          You need to detail in the notes while adding the service what you need in terms of activation date or anything else

    • gunslinger on 07/04/2018 - 12:09

      When were you scheduled for availabilty per nbnco site?
      I'm supposed to be April but have received no notification, and I have signed up for notifications.

      Having said that, it does actually say "Progressively from Apr", so I guess it could be anytime in the next 100 years or so.
      Sigh.

      Cheers

  • Detective Pikachu on 07/04/2018 - 03:26
    +3

    You might want to change "virtually unlimited" per ACCC

    Other than that VoIP service from Telecube has been flawless!

    • Store Reptelecube @ Telecube on 07/04/2018 - 03:30
      +3

      The offpeak allowances are pretty much what a user could download if they ran the connection at full speed non stop during offpeak hours.

      • Detective Pikachu on 07/04/2018 - 03:33
        +3

        From the site:

        Real case study: An internet company offered ‘unlimited’ download plans for users who signed up to their services. However, the plans were subject to major limitations including speed reductions when a certain amount of data was downloaded. The court found that the use of the term ‘unlimited’ in relation to plans that were subject to major limitations that were not disclosed was misleading and deceptive.

        Just making sure you don't get caught out as misleading and deceptive that's all, even if that's the theoretical maximum a user can achieve whilst using the service non-stop at maximum available speed.

        • Store Reptelecube @ Telecube on 07/04/2018 - 03:36
          +4

          Yep cheers, I don't think we can be held accountable if the customers connection can't physically download an unlimited amount of data. The offpeak allowances are near to or greater than the amount the connection can physically download during the offpeak period.

          And we aren't imposing any restrictions or limitations.

        • Detective Pikachu on 07/04/2018 - 03:39

          @telecube:

          Fair enough :)

        • Store Reptelecube @ Telecube on 07/04/2018 - 03:41
          +6

          @Detective Pikachu: However .. it does seem a little exaggerated .. I've changed it now :-)

          Cheers for the feedback.

  • Robbo14 on 07/04/2018 - 04:37

    What is the process from transferring from another provider? Fttn

    • sween64 on 07/04/2018 - 08:59

      Contact TC, let them know your tech and previous provider.

  • solidussnake on 07/04/2018 - 06:57
    +1

    Switched from Skymesh to telecube and couldnt be happier saved me $20 bucks a month gave me 1tb peak dl compared to 240gb and always consistently same speeds during peak hours. Only took me.two days cancelling and signing up with them (HFC)

    • Piztol on 13/04/2018 - 20:10

      Couldn't agree more, much better than skymesh.

  • SBOB on 07/04/2018 - 07:01
    +1

    Currently on the $69 100/40 plan that I signed up for back at the end of Jan (https://www.ozbargain.com.au/node/358204?) when there was a setup fee, but it was 'credited' back

    If I wanted to move to this deal, as I can only get 50/20 anyway, and why not save 4 bucks a month ;)
    How do I do it, and I assume there is no 'setup fee' to do this?

    If i go the manage services section on the web site I only see
    "XXL 50/20 1000GB $49.00 $75.00" ($75/mth, $49 setup fee)

    • redfox on 07/04/2018 - 07:51

      You'll need to contact support. A self service plan change option is coming apparently, but is not available yet.

      • aleayr on 07/04/2018 - 09:05

        It's available for me, login to the old portal, click Manage next to your NBN service and then the Manage button again on the right.

        You should also be able to use the "Change to this Plan" button on the website :)

    • Store Reptelecube @ Telecube on 07/04/2018 - 09:33

      Yep you can click through to the offer page and then click the [change to this plan] button and you'll see this offer pricing options. You may have to pay $1 if you previously paid a $49 setup fee

      • SBOB on 07/04/2018 - 09:37

        thanks
        Can see the plan change option correctly if i follow the link (did it directly from in management page previously)

        Previous setup fee from the deal I joined with was $69, but with a $69 credit.

        A plan change via this shows a $50 plan change fee, but just want to be sure I wont be charged that (otherwise pointless changing plans)?

        Also, is there a way to see previous months usage? Can only seem to see current months via the manage service page.

        • Store Reptelecube @ Telecube on 07/04/2018 - 09:42

          If you click through the next button after the list of plan options you'll see the full details before submitting the change. If you previously paid a $69 setup you won't need to pay anything to change.

  • [Deactivated] on 07/04/2018 - 07:19
    +4

    Will switch from ABB when you have fast churn for HFC. Can't really have any downtime.

    • rocketpoweredmice on 07/04/2018 - 08:59

      +1
      Current TC customer myself, waiting for fast churn HFC to move my family across

    • mitchellp on 08/04/2018 - 20:22

      +1 from me too.
      With ABB HFC and can't afford a wait without internet.

  • congo on 07/04/2018 - 08:00

    How the speed compare to MyRepublic 100?

    • m13 on 07/04/2018 - 08:16

      I'm about to move from MR 100 also after their forced plan changes.

      Is there an option for non-CGNAT IP? And does it cost extra?

      • [Deactivated] on 07/04/2018 - 08:33
        +1

        I'd ask support, as I thought people on WP had issues and were able to get a proper dynamic IP.
        Otherwise it's $5.50/mth for static.

        For speed, I find I get pretty the same speed (80-85Mbps) all the time.

      • Store Reptelecube @ Telecube on 07/04/2018 - 09:33
        +1

        There's a dynamic v4 public ip addon in the portal at no cost

      • prxy on 07/04/2018 - 10:29

        Your post just made me aware of this!

        Just checked post on whirlpool. Have you already got a plan change letter?

        I haven't as yet thankfully. Have you heard/read anything about how MR are staging the forced plan change mail outs? Is it by earliest $59.99 plan sign-ups or heavy down-loaders etc? Or if they are testing the waters to see what customers will do.

        But if they think im going to pay $25 more to stay on 100/40 or $10 more to be reduced to 50/20 they're deluding themselves. I may as well switch to a better provider like AussieBB.

        • m13 on 07/04/2018 - 10:52

          I got an email saying that I hadn't responded to their previous notification about the change and selecting which plan to move to…can't for the life of me find the first email they sent which was apparently a month ago.

          Had an online chat to them and got nowhere. Basically they won't offer anything better and so I figure I may as well move to another provider. Not paying all that extra money to them to avoid CGNAT and to get the speed I had previously. If I have to, I can probably survive on a 50/20 plan, just not paying MR any more than I have to now.

        • prxy on 07/04/2018 - 10:57

          @m13:

          Just got my 13th invoice which means i'm just out of 12mnth contract. Were you just out of contract or have you been out a few months.

        • m13 on 07/04/2018 - 11:18

          @prxy: I've been out of contract for a few months now.

        • Make it so on 07/04/2018 - 11:28

          @m13: I'm expecting an email any day about the same.
          Do you reckon the MR modem is reusable?
          My speeds with MR are great, but only after I complained, and only to speedtest.net

        • m13 on 07/04/2018 - 11:33

          @Make it so: The MR modem should be reusable from what I've read. I've got an Asus DSL-AC68u also, but the MR modem got better speeds so I stuck with it.

          The one thing I have read is that the VoIP services on the modem are probably preconfigured for MR and won't work with another provider, but that's not an issue for me because I don't use that side.

        • prxy on 07/04/2018 - 12:39

          @m13:

          Thats good to know as i don't use voice services either.

          Are there any providers you have heard of where the MR supplied modem isn't compatible?

        • m13 on 07/04/2018 - 13:24

          @prxy: Nah, not sure about that sorry. Might be able to find more about it on whirlpool.

    • tromboc on 07/04/2018 - 18:39

      Worse.

      Bandwidth is similar, however the instant speed I was getting with MyR takes a long time to wind up TC to the same speed. Gets there eventually but this isn't very useful for web browsing.

      Ping times have jumped from 3-4ms to 40-50ms, apparently this was because they were "running off Sydney servers" or something that was supposed to "be fixed by the end of the week" which was many weeks ago.

      I regret switching, other than MyR are no longer offering the plan I was on.

      Edit: speeling

      • Store Reptelecube @ Telecube on 07/04/2018 - 18:48

        I'm assuming you are in Qld?

        We will have the Brisbane transit up and running very soon, it has been delayed but should be completed this week.

        Apologies for the inconvenience.

        • tromboc on 07/04/2018 - 19:38

          If that's truly the case, why not send out an email to your qld database advising them their connection is affected? Just an idea. Would certainly have appeased this cranky customer.

        • Store Reptelecube @ Telecube on 07/04/2018 - 19:54
          +1

          @tromboc: It's not something that anyone is complaining about, it generally means slightly higher ping times than normal but won't affect streaming or normal internet usage. The only thing that will be noticeable is if you are accessing Brisbane based content.

        • tromboc on 07/04/2018 - 20:22
          -2

          @telecube:

          "noone is complaining so why should we let customers know their services are affected"

          Message received.

        • Store Reptelecube @ Telecube on 07/04/2018 - 20:40
          +3

          @tromboc: Services aren't "affected" .. before we brought the Brisbane POP online all Qld traffic was routing through Melbourne. Currently the transit for Qld services is via Sydney, for the majority of subscribers it isn't an issue and it's not something I want to make into an issue.

          If you have some higher latency than your previous provider that's just a factor of our current network configuration.

          There's lot's of ISPs out there that only run a single POP at all, that doesn't mean their network is running in a degraded state, it's simply the configuration of their network.

        • spaceflight on 07/04/2018 - 20:43
          +3

          @tromboc:

          Sending out an email is going to confuse everyone in Brisbane except maybe 100 customers who know what a ping time is. Then there will be calls and tickets because people want to know what is broken when it is something that really is not going to impact them at all.

  • spc12go on 07/04/2018 - 08:26

    Thanks OP, just ordered.

  • sween64 on 07/04/2018 - 09:03
    +1

    I say this every time but Telecube are excellent. I'm on HFC Nunawading and almost always get top speeds on my 100/40. The rare occurrence of peak congestion is fixed quickly. Their main support method is still via email at the moment so if you can't email when your NBN connection goes down, Telecube isn't really for you.

  • MathNerd on 07/04/2018 - 09:26
    +1

    Hi OP,
    Just signed up to the 100/40 500GB plan.
    Sign-up process was dead simple, and was even more excited when I could use my AmEx.
    Looking forward to making the switch over from MyRepublic after they jacked their prices.
    Cheers

    • MathNerd on 10/04/2018 - 14:39

      Received an email this morning saying it's all provisioned.
      Incredible speed.
      Thanks TC.

  • smokoner on 07/04/2018 - 09:26

    Hmmm interesting

    • gimme on 07/04/2018 - 09:31

      Check the details again for the $65 plan

  • smokoner on 07/04/2018 - 09:33

    yeah sorry i edited the post, because the first page i got only told me 100gb peak 1000gb off peak… don't know what happened, but upon a refresh it changed… god know what happened lol… i must have been on the wrong page or something

  • Joxer on 07/04/2018 - 09:38

    I'm with TC in 6061, on 50/20. Speeds during peak are about 1mbps… I've been told it'll improve I assume when they purchase more bandwidth but we'll see.

    Otherwise they've been helpful.

    • Store Reptelecube @ Telecube on 07/04/2018 - 09:40

      That shouldn't be happening, we've currently plenty of cvc available in WA .. please message me with the ticket number from your emails with support and I'll take a look.

  • Sundubu on 07/04/2018 - 09:41

    Order placed. Thanks OP.

  • HLTT on 07/04/2018 - 09:51

    Hows support of TC? My ABB 25/5 500gb cost me $65 :/

    • rexstar on 07/04/2018 - 10:58
      +1

      I was on that same plan but now paying $45/mo same speed and data. Phone support with ABB much better as TC prefer email support but it's improving. Their presence in whirlpool is very valuable in my opinion. I hope TC don't go unlimited.

      • Store Reptelecube @ Telecube on 07/04/2018 - 11:03
        +4

        We're working really hard to improve the support processes, it's getting better and will continue to improve as we grow staff numbers too.

        I don't think we will go unlimited, we really like the idea of keeping the network free of the heavy downloaders.

        • rexstar on 07/04/2018 - 11:19
          +1

          That's great to hear.

      • HLTT on 07/04/2018 - 11:29

        How do u get $45/mo? I just checked TC website, 25/5 500gb is $55/mo, plus setup fee. They should seriously remove setup fee for good, it discourages user from trying their service.

        • Store Reptelecube @ Telecube on 07/04/2018 - 11:31

          You need to click through the offer in the top of this thread to get the special pricing.

        • HLTT on 07/04/2018 - 11:47

          @telecube: Will u solve HFC fast churn permanently soon? Hate to risk downtimes. Probably have to miss this deal :/

        • Store Reptelecube @ Telecube on 07/04/2018 - 11:50

          @HLTT: What state are you in and who is your current provider?

          If you're in Vic and not currently with ABB we can churn you, otherwise we can't.

        • HLTT on 07/04/2018 - 12:21

          @telecube: QLD ABB :/
          So I’ll skip this deal till that issue resolved. For new HFC nbn user, there won’t be 1-2weeks wait right? My parents are moving to new place, might recommend them TC.

          Also is there referral program on TC like ABB, 1 month free per referral.

        • Store Reptelecube @ Telecube on 07/04/2018 - 12:24

          @HLTT: Yep new HFC connections will just have the normal setup time depending on the appointment availability of the nbn techs in the area.

          We don't have a referral program at the moment sorry, we simply don't have any profit in these plan prices that we can give away.

          If you want to refer people onto the standard pricing and setup fee we can look at it, please email support if that's the case.

        • regenade on 07/04/2018 - 12:56

          @telecube: still can't see how rexstar got 25/5 500GB for $45 per month. It's $50

        • Store Reptelecube @ Telecube on 07/04/2018 - 12:57
          +1

          @regenade: Ah sorry, that would have been an earlier offer.

        • rexstar on 07/04/2018 - 16:42

          @telecube: Yes it was an earlier offer. Current offer is still a good deal.

  • kevind23 on 07/04/2018 - 09:54
    +1

    Came from ABB, and wishing we never left! Evening speeds are 1/4 of what we pay for, with ABB we were always at 90% or better.

    • Store Reptelecube @ Telecube on 07/04/2018 - 10:12

      Please let support know, that isn't what you should get and isn't what everyone else is getting.

    • HLTT on 07/04/2018 - 11:30

      Huh? Why don’t u go back? U r not locked in a contract

  • regenade on 07/04/2018 - 09:58

    Rep, I signed up on one of the plan on Wednesday night and connection got provisioned on Thursday afternoon. I am on Opticomm Fibre and the connection/internet till this morning is not working. I will PM you with the details. I am in touch with your support team via email but no updates in last 16 hours about it. And to rub salt to the wound now same plan is available with a discount when my connection is not even started to work.

    • Store Reptelecube @ Telecube on 07/04/2018 - 10:13

      I'll check your details from the message and take a look.

  • coota1268 on 07/04/2018 - 10:01

    How does this compare to Mate NBN?
    Their Unlimited 50/20 Plan is currently $59 p/m for the first 6 months.

    Also can anyone comment on Telecube's performance around peak times? Is there any congestion/lag during peak hours? I do mostly gaming, whilst the wife watches Netflix.

    Thanks.

    • OldBugger on 07/04/2018 - 10:57
      +4

      I do mostly gaming, whilst the wife watches Netflix.

      A good insight into married life there

  • IdBuyThat4aDollar on 07/04/2018 - 10:04

    How do I check for sure if NBN is available in my area? The Nbn website says my address is expected to have it April 2018 but no specific date. My current provider TPG, if I put in my address on their website, as of yesterday it says its available.

    • Store Reptelecube @ Telecube on 07/04/2018 - 10:14

      You can check the nbn website first and then email us to confirm.

  • start3r on 07/04/2018 - 10:59

    My area is not ready for HFC NBN yet due to required upgrades first, all good there. I connect via a VPN and wanted to check if you perform any data throttling on VPN connections like certain 'other' providers do?

    Thanks in advance.

    • Store Reptelecube @ Telecube on 07/04/2018 - 12:02

      We don't do any data throttling on VPN connections no.

      • start3r on 09/04/2018 - 07:25

        Thanks for the reply. Good to know. Will most likely make the switch once NBN pull their fingers out and get the network ready for the switch over. Maybe by mid year (fingers crossed).

    • spaceflight on 07/04/2018 - 20:46

      What providers throttle VPN?

      • start3r on 09/04/2018 - 07:22

        Telstra most certainly do at certain times as that's who I am with. Makes working from home and connecting to my work VPN troublesome at times too.
        Don't have a choice as they are my only high speed option due to being on HFC cable. Cannot go back to ADLS 2 now.

  • rockp on 07/04/2018 - 11:07

    Hi Telecube, I have signed up on last offer during easter. I am not yet connected and have nbn co appointment to connect on 30.04.2018. Can I also get $10 credit back?

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