expired Apple: $80 Refund for Out-of-Warranty iPhone 6 & Later Models Batteries Replaced in 2017 by Apple or Authorized Service Provider

1910

Apple is offering a A$ 80 credit to customers who paid for an out-of-warranty battery replacement for iPhone 6 or later devices between January 1, 2017 and December 28, 2017.

Eligible battery replacements were completed at an Apple authorized service location — Apple Store, Apple Repair Center, or an Apple Authorized Service Provider.

The A$ 80 credit will be provided as an electronic funds transfer or a credit on the credit card used to pay for the battery replacement service.

Eligible customers will be contacted by Apple via email between May 23, 2018 and July 27, 2018 with instructions on how to obtain the credit.

If you have not received an email from Apple by August 1, 2018, but believe you are eligible for a credit based on the terms above, please contact Apple by December 31, 2018. Note that proof of service at an Apple authorized service location may be required.


If you have an iPhone 6 (and upwards) and your device has not been serviced with a new Battery from Apple, you are eligible for a $39 battery replacement service request.

This deal has already been posted here

closed Comments

  •  

    How is this a deal?

  • +2 votes

    for those that looking to get it replaced now , is it free ?

  • +1 vote

    this should have been free from start.

  • +1 vote

    cheers for the reminder i need to get battery replaced for my 6S

  • +9 votes

    If you have an iPhone that is eligible for a battery replacement I would highly recommend doing this.

    I took my wife's iPhone 6s to an apple store to get the battery replaced and upon return of the device they experienced a speaker test fail and voila, we were given a brand new iPhone 6s!!

    • +7 votes

      My other half had similar. He took his phone in because the battery program was saying it was "bad", they did the test on it and the battery came back "OK" so he left. Within half an hour the phone had crashed completely and was unrecoverable, they gave him a replacement phone for the cost of the battery replacement. Now it looks like he will be eligible for the $80 refund as well. Bonus.

      • +1 vote

        seems luck of the draw….got my battery replaced and was playing up. I ride with it in back of my shirt when mountain biking, think the internals have been filled with sweat. It does random things. They said if internals were damaged I could get replacement for around $400 (cannot remember the exact price, maybe more). Was hoping it would fail the test so I could get a newbie but it didn't!!

    •  

      brand new or refurb?

      • +1 vote

        Refurb, but Apple refurbished look and perform like brand new, they use new case, screen and battery. Only parts reused are the motherboard/camera.

      • +1 vote

        In our case a refurb, but it was immaculate condition. I don't have trouble with getting a refurb because it has, probably, been tested better than a new phone.

    • +1 vote

      My wife's 6s plus just got the OIS camera shake fault this week. Wondering if we should try a battery replacement to then claim the camera after? Is that dodgy? It is after 2 years from purchasing now.

      •  

        I’ve been getting the camera shake fault too. I went to get the battery replaced but the staff member said since my 6 Plus was slightly bent there could be issues with getting the battery into the enclosure as the current battery may be bent too. They said I could get a full replacement for $229 or whatever, jerks. I knew I should’ve brought the phone back as soon as I noticed it bending.

      •  

        Just take it to them and mention the issue while asking to get the battery replaced at same time. Chances are that you will get a replacement for free

    •  

      Unrelated to this deal post but I got a screen replacement for my iPhone 6 from Apple. Within 6 months the touch screen was faulty, took it in store to test, and they said that if they screw up a repair, then they give you a refurb (basically new) product. So got a replacement unit on the spot!

  • +1 vote

    Noob question sorry. How do I know if my iPhone is eligible? Is there an online tool I can use or just walk into an apple store? Have an iPhone 6 & 6S plus. Thanks!

  •  

    They replaced my battery for free. Iphone 7p.

    • +1 vote

      Under warranty?

      • +1 vote

        Basically if your iPhone is perfect condition with no issues other then battery, within the first 2 years, and provided its Australian stock and was purchased at a authorised retailer or mobile provider, Apple will replace it under Australian Warrnty consumer law. Just rock up to the store when it’s not busy and try, Even if there is a small crack to the screen or anything you are screwed

        •  

          What are my options if there is a small crack in the screen?

        •  

          @aarons: If you have ONE hairline crack on the phone and you are within the warranty period take it to apple and they will either replace the screen or replace with a new phone depending if they find any other faults with the phone for FREE. That is what happened to me. Just make sure you back up your phone before you take it in to apple.

      •  

        Yeah, I don’t know why because my battery health was 88% which was higher than the threshold.

        •  

          They may have detected some other fault, or this may have indicated the battery was beginning to crash. My iphone 6 plus is at 88% and it is a few years older. Apple are pretty good at replacement stuff.

        •  

          I have iPhone 7P as well… thinking to visit the store for replacement. It's under warranty.

          Did you book your visit or just walk in? Which store?

  • +2 votes

    No joy for iPhone 5s?

  •  

    Better checked mine then.

  •  

    Had a battery replaced on an iPhone 6plus on the 1st of Feb, 2017 for $119. Hopefully my refund email will arrive soon.

  • +3 votes

    Wonder if they'll compensate the people they upsold a new phone to based on the "slow iphone 6"..

    •  

      This is what I’m wondering. I upgraded an iPhone 6 and an original Apple Watch both due to unusually poor performance.

  • +2 votes

    I was on holiday in the US when my iPhone 5 battery began to fail. Full charge would only last a couple of hours and you could literally watch the battery percentage go down whilst taking photos or using google maps. Took it into the Apple Store in Chicago, they tested it, said there was nothing wrong and sent me on my way.

    Thank goodness for Australian Consumer Law.

    • +9 votes

      Yeah, Apple is doing a world wide battery deal to escape the ACCC stick.
      https://www.wsj.com/articles/apple-offers-50-refund-for-ipho...

      Apple's real issue was not telling people they were tweaking the IOS to take into account degradation of batteries over time that was leading to sudden shutdown of the device. This tweak lead to a loss of performance which, probably, caused some people to upgrade their phones rather than buy a new battery. The advantage of IOS updates is that issues get fixed and you get more functionality, the disadvantage is you have to deal with devices with less processor and, perhaps, failing batteries. I think Apple's intentions were, probably, good but their execution was rubbish; particularly communicating what they were doing. To make up for this they are giving cheaper battery replacements and allowing people to select how they wish to deal with battery degredation.
      https://www.apple.com/au/iphone-battery-and-performance/

  • +1 vote

    Got my iphone 6 battery replaced yesterday. They screwed up, the phone could not start after the battery was replaced and they gave me a new looking phone. They also had a problem with the invoice which they accidentally double charge me for the battery replacement. Ending up paying nothing for the battery replacement at all. :-)

  •  

    Is this not a targeted deal??

  • +1 vote

    Yeah we got a new phone after issues with the screen started occuring, 80 bucks on top is awesome. Cheers OP

  •  

    I don't see any deal here

  •  

    If you have an iPhone 6 (and upwards) and your device has not been serviced with a new Battery from Apple, you are eligible for a $39 battery replacement service request.

    Please note the end date of this is not technically the end of the year but earlier I believe (check with Apple).

    Recommend getting replaced in November to avoid the rush at the end.

  •  

    Check my iphone 6s serial no, not eligible. I see my battery is 88% in setting, worth $35 to replace a new one?

  • +1 vote

    had my 6s battery replaced, well worth it. I dont recall the last time i needed a portable charger.

  • +1 vote

    Thanks for this. I paid $119 for a battery replacement in November 2017 but Apple refused a pro-rata refund or credit when the $39 battery replacement program started.

    I spoke to the AppleCare live chat who got someone to call me. They're pretty busy, I ended up being on the phone for more than 30 minutes with the transfers and holds.

  • +1 vote

    woohoo cant wait for the email! lol

    •  

      Yeah this deal is perfect then for you? If you replaced it in July 2017 you can get this $80 back :)

  • +1 vote

    I know this questions has been asked before but does Apple enforce your phone to be updated to latest IOS?
    My sub phone 6 Plus is still at Ios 9 and I won't be happy if they force me to upgrade to 11.

  •  

    niceeeee, best time to own an iPhone 6, although, apple has to seriously step up their game regarding these battery issues

  •  

    anyone know if they force you to update ios if you do a battery change?

  •  

    If i have purchased my iphone 6 in gumtree? With no receipt.. am i still eligible for this??

    •  

      Potentially. However they only allow a phone battery to be replaced once using the $39 offer. So if the guy you bought it off already done it before, then they won't do it again.

  •  

    I wonder if the Chinese guy under the train station was an authorised service provider…

    •  

      Nope I used the same guy. My replacement battery from him from 2 years ago is still at 91%. Funny thing is my performance increased dramatically after the battery change, and this was 6 months before Batterygate. My performance is shocking again so I’m hoping my reported battery health drops soon.