Similar to this deal.
Telstra is offering free data to existing customers. I had it applied on all of my accounts (2 services, 1 data share sim) and it was on top of the last 5gb data bonus. The data share sim just keeps giving.
You must go through online chat to have it applied to your account.
They did… For me anyway
Great news, as a special thanks the team here at Telstra have deposited 25GB of bonus data into your Data Bank so you can stream, surf and buy more online this Christmas season. Bonus data to use in Australia with an active recharge. Find out more at tel.st/vaza8, Opt out 1800039059
Prepaid.
All that effort to nearly hide your name. 🤦🏼♂️
Thanks, SAlan.
Just tried, and was told I already have the 5GB applied and didn't budge, ahh well.
Same. No dice.
Will try again.
Yeah I thought we’d all have bonus 5gb by now since you basically just need to ask for it.
Tip: route yourself through to accounts/payments rather than sales. Same if threatening to cancel etc.
Got it - Thanks OP!
Worked perfectly just 5 minutes ago! Cheers
I'm a business customer with 8 services. The rep told that if it isn't on their website they're not offering it. Instead they tried to sell me a new 12 month consumer BYO SIM contract.
Current chat agent is trying to get me to recontract…
Same for me :(
route yourself through to accounts/payments rather than sales
And how do we do that?
Has this been advertised by Telstra anywhere?
No it’s an illegal deal and you should call the police.
Phone is fine
I was also told that it could be applied, but then when the agent attempted to do it he said it wouldn't work because I already had a previous 5GB bonus data applied from the last deal.
So if you missed the last one, good time to get it now.
I didn't get it last time because I hadn't been with Telstra for five years yet.
Trying to get it now but there's a long wait for a consultant …
Same for me. Oh well it was worth asking! They also said it wasn't applicable to my shared data SIM.
Good work! But mentioning OzBargain in your chat can put them on notice that it’s being publicly blasted and they might stop doing it completely…
My thoughts exactly, the chat guy said he can only see Telstra sites so might be safe for now.
Don't believe it though. They either clicked it or just reported it to their manager. In the past they have stopped offering bonuses after ozb leaks.
When I got my plan recontracted and tried negotiating via chat the person was like "sorry a lot of websites have been saying we give discount so we're not allowed anymore"
First rule about ozb club
Just ask for a Christmas/Loyalty bonus. Good luck!
Why didn't you just do that rather than alerting the Telstra team to this post??
I wasn't eligible for the extra 5gb but was persistent and received my extra 5gb 😉😉
When life hands you lemons, make bargains
I would rather than receiving 5bucks discounts monthly!
Have a chat, might be able to get a $10 credit a month.
Tried but was refused due to me being on a staff plan (family and friends deal from a few years ago).
route yourself through to accounts/payments rather than sales
Is this 5gb only during xmas?
As in the data? No, it's permanently applied to your plan until you recontract (I think)
Has a replacement solution been found for using carrier credit on Google Play purchases?
I wish. All Oz telcos openly colluded to stop carrier billing.
Carrier credit only or all purchases?
Only asking because I purchased off the Play Store last month and it was billed to my Telstra account, (which I've done for years).
Have you got the original 5gb extra + $10 discount? I'm on the same plan for $49 getting 20gb and unable to get this one
Nope and nope. You already have both which is probably why you couldn't get this offer
djprima, get them to change the plan to the $39 30gb plan. My wife and I were both on the $49 20gb plan and changed yesterday with no fees. I was only a few months in to that plan too.
doesn't work for me, I need to pay the device fee for recontracting early :/
Are you on the Google Pixel 2 deal with 15gb of data that came out earlier this year and then managed to go down to $39 a month?
I'm on the same Google pixel 2 plan and I kept trying different agents, ask them to ask the supervisor.
On my 2nd chat attempt, the rep said that they would apply to the 5GB bonus. But it's been about 20 minutes now and nothing has changed in my account.
Also, I haven't received the chat transcript… Not good.
I haven't received my chat transcript either
Did you check your account to see if the data bonus was applied?
Yep; they sent an e-mail and text and it's already reflected in my account. Happy days!
route yourself through to accounts/payments rather than sales
Got the 5GB straight away. On the same plan as @kerfuffle
Anyone else’s chat just not loading up?
Got it working
Postpaid only, I guess ?
Will give it a go on my prepaid later today
Got this already on all of my eligible services but definitely worth a +1.
I just switched to the BF deal instead. 15gb bonus data and $10 off per month. $39 for 30gb is a pretty good deal. Was previously $49 for 20gb. They have no issues recontracting to the same level plan, no extra charges incurred.
Even if you had to change your contract to the next level up, it could possibly be the same price due to the $10 off per month.
Thanks - I got this.
They gave me an extra 5gb and discounted my plan by $10, now on $39 for 30gb which I'm very happy with. I had no issue at all, agent originally offered me $59 for 60gb but offered the the $39 plan when i refused that.
Thanks OP - had mine applied. They offered a (imo) good deal to recontract but I'll switch out afterwards and take advantage of the JB deal when it comes around
Has anyone tried applying the Bonus Data to their Tablet Plans?
Got rejected earlier, the rep wanted me to recontract.
Wondering if it is worth another shot.
I just got an extra 5GB added onto my plan. Cheers OP!
Just recontracted on the Telstra $39/Month for 30GB last week. Rep just added the bonus 5GB to my account! and received the txt to confirm.
https://imgur.com/a/AlhDTzS
Just scored 5GB extra for each of my 4 Shared Data services, taking it from 36GB to 56GB - sweet! Thanks OP!
didn't realise it was only for sim only and got declined
Got rejected. Rep said it was only for new and recontracting. I do already have the extra 5GB and $10 discount however.
Thanks OP! Had just signed up for a 12 Month BYO Plan with Telstra in Sept and was able to get the extra 5GB :)
Just got it. Thanks :)
Got it too from 20gb to 35gb a month! Thanks OP!
Worked for me on both of my $49($39 after discount) 30gb Telstra byo services.
Got it also
Not sure if others did but i am on the $30 prepaid and a week ago got a 25gb bonus to my data bank! I didn't request, just was confirmed by a text
Yes I also received this on Telstra $30 prepaid
Same as me, I assume you're o the prepaid extra 2.5gb a month $30 a month
I try to check Telstra Prepaid webpage every now and then…
Looks like they Introduced a new prepaid that is $30 with 8gb a month with a 22gb extra for the next 5 months.
I'll be updating my prepaid to this when it is near its end period
Too right, just noticed on their site.
https://www.telstra.com.au/mobile-phones/prepaid-mobiles/off…
Just got told it's only for re-contract and I don't want to lose my shared data capability (my phone, wife's phone, $5 SIM in car). Will try again later.
At the start of the chat I asked for both $10 discount and 5gb data. They stated the data is only for re-contract and I told them I would rather not increase the length of the contract and have it applied to my current contract like other people I know have done today. They said they would have to ask their supervisor which I replied no problem. In the end I got the 5gb applied without an issue but they refused to add the $10 discount.
route yourself through to accounts/payments rather than sales
Ohh yea WINNING! i just asked through live chat and got the 5gb.
Sitting in live chat going back-and-forth while you guys are getting it applied and I'm getting told it doesn't exist any more
route yourself through to accounts/payments rather than sales
Was informed that as my account is new It was "already applied to my account", but yet here I am with only 15gb on $49 a month. RIP!
Out of edit window but heres some more info:
Spoke to a second person and they immediately applied it with no fuss.
ask for a $10 discount or you will terminate
I got "Yes, the deal is correct! However, it is eligible only on re-contract or new plan. Existing plans are not able to get this deal."
Oh well, 5gb is still a nice bonus
Bummer. Been told it's applicable on $49+ (before discounts) plans. I'm on the JB Hi-Fi's $45 plan - so no luck.
same here no luck
Tried to get it but was knocked back as our phones are on a business plan.
For me they said it was only for recontracting services, but I said other people didn't recontract and still got the bonus data. Then they asked if I received an email link for the bonus data. I said no because my partner gets the emails for the account. Then they checked with their supervisor and agreed to apply it against my partner's mobile number. Didn't bother pushing to see if they would apply for both mobiles. We have shared data and only rarely reach our limit anyway.
route yourself through to accounts/payments rather than sales
Can confirm this. Just organising this (https://www.ozbargain.com.au/node/419650) offer via chat. The linked URL is still up and active and the agent just said this offer is still active. Anyway she upgraded the accounts I have with the extra 5GB without asking.
Also the Telstra 24/7 app has a banner ad at the top saying Black Friday Weekend Offer. Save $10/mth on all mobile plans. Hurry, offer ends 8am AEDT 27/11/18.
"i, thank you for raising your cincern and for staying online. We are aware that our Christmas Bonus 5GB Mobile Data per month was posted this morning at OZBARGAIN. But this offer is only exclusive for customers who are looking to change their plans."
hehehe
route yourself through to accounts/payments rather than sales
Managed to get the 5gb bonus data, and talked him into adding peace of mind too. Had to re-contract which didn't bother me since I had already re-contracted last month. So all up 35Gb and Peace of Mind for $39 a month. Pretty happy with how this one went.
Thanks OP!
I have signed up the $69 40GB unlimited plan with $10 credit per month a couple of months ago. Initially was told this 5GB bonus deal was only for new and re-contracting only. After live chat agent checking my account details and discovering that the current plan I have had been upgraded to 60GB. So I switched to the new plan and now I have 60GB + 5GB bonus + $10 credit per month for only $59! How sweet is that!
Well thanks for this, I complained about my plan having an extra 60gb to it even tho I never got it. They added the 60gb to my plan now and I have 120Gb!
I contracted earlier this year. Told by two separate agents that I could not get it without recontracting for a minimum of 12 months. May be subjected to contract exit fees as well.
route yourself through to accounts/payments rather than sales
Did not work for. I got the same recontract bs.
route yourself through to accounts/payments rather than sales
Would be nice if they just applied it to our accounts without making you jump through hoops to get it.