nbn 50/20 $2.08/Day (= $63.27/Mth); nbn 100/40 $2.80/Day (= $85.17/Mth) (New Customers, First 180 Days) @ Launtel (Selected Area

1871
EARLYADOPTER

*Discounted prices valid for 180 days from when you activate a service. After that the rates are $2.20/day (=$66.92/mth) for 50/20 and $3.00/day (=$91.25/mth) for 100/40. (From CIS)

Launtel is a small ISP run by ex Cisco engineer(s).

They have a 7 day free trial to see if the connection is right for you. No questions asked port out during the trial period.

The only ISP where you can pause, cancel and change speeds in minutes. You’re able to change between 25/5, 50/20, and 100/40 in the dashboard. No costs to do so.

Charges are done by the day. Not by the month.

Launtel runs a non congested network with public CVC charts for each POI.

Static IP is available. For techies out there I assume Launtel will be a comfortable home for your NBN connection. $0.35 a day or $150 for the life of your connection. Refunded when you no longer need it.

Network is Vocus and seems solid. Netflix and Amazon direct connect in place. Speed tests constant at all hours. So far the service and speed have been better than Aussie. Speed tests for downloads from Google were solid and so too were overseas downloads from Digital Ocean.

We have an FTTN connection and it’s been fine - no dropouts or speed issues. Changed from 100 to 50 and back to see how that worked. All of which took a few hours to switch up and down. No fuss.


Please note discounts appear to vary by suburb and location.

Example 1 for FTTC services.
Example 2 for FTTP services.

Referral Links

Referral:  checkingthisout or random (67)

$50 account credit for referrer, $25 account credit for referee

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Comments

    • +4 votes

      https://www.productreview.com.au/listings/launtel?af=true

      4.9/5 on product reviews. Best way to review is trial for 7 days if you’re not on a contract at no cost.

    • +5 votes

      Was with them on FW which I think they no longer do. However, service wise they are amazing. Questions on their FB page answered quickly and connection and technical issues, if any, resolved fast. You are dealing with a small Australian provider that clearly cares for their customers.

      However, biggest problem is cost. I'm in Tas and they explained why they can't offer the same king of unlimited service here as the mainland, which I fully understand, and that any provider in Tas offering unlimited is only able to do so long term by subsidising using revenue from the mainland. Network wise, I found them to be on par with Telstra I was using at the time. They do not over subscribe their network, so domestic connection speeds were generally good, but anything international was much faster in download and ping speed on Telstra for me.

      They are clearly a great customer focused company but they are expensive, even when compared with Telstra, at least for me. I am all for supporting local companies but I do not believe in paying considerably more to support them. Spend time on their FB page and you will see that their price and download limits, at least for Tas, are an issue.

      Would I recommend them? Honestly, no. I hate Telstra with a passion but their network reliability and price is no worse, and for me it was actually better, than Launtel. I haven't been with Launtel for over a year, so take all of the above with s grain of salt.

      • +3 votes

        Same as me, but at this price don't you think it's worth it? $62.40-$84

        •  

          I can't get that discount in my area. However, at this price I agree it is something to consider. Launtel have amazing service support etc but back when I tried them it wasn't worth it. I think if I joined now it would be around $105 a month. I pay $90 with Telstra and I know the network speed I get with Telstra will beat Launtel. Now, if I was on the mainland and could get it for $70 or so, different story. However, nice to see Tassie customers now have access to unlimited data. When they explained a while back about costs etc it was great but at the end of the day I wasn't going to pay more for an inferior product (Telstra costs less, network speed was faster and they were unlimited). I wish them all the best and great to see them expanding and plans with better value.

      • +9 votes

        Just to clarify we are now offering unlimited plans in Tassie. On Fixed Wireless the efforts we put into having a great network is substantially undermined by the quality of the NBN FW network. In that situation I completely understand people considering our offering too expensive. You still get the same level of support of course, but the good network is not of such great use unfortunately.

        • +1 vote

          I was using the FTTN unlimited. This was about 6 months ago. For my usage, it is too expensive. As tassel says above you'll pay the 'Tassie tax' to a certain extent, but not that much. $105-120 for 50-100 is really high. The unique features add value for some users, but again, not that much.

          Hopefully widening your market nationwide will enable some economies of scale and enable you to be more competitive.

        • +1 vote

          Do you have a looking glass to ping test your network to servers?

    • +1 vote

      Just switched from ABB, took maybe 1 hour? So far so good.

  •  

    If this mob is still around next year I may well switch to them from Belong…

  • +22 votes

    The idea of pausing is very attractive for when away for multiple days or weeks to save a few extra dollars.

  •  

    Seems decently priced - will give it a go in a few weeks. OP do you know the price of 100/20 (assuming the promo codes work on that plan)?

  •  

    wait can i trial this if still on another isp??

  • +1 vote

    The above prices include a daily discount for new customers until 20/08/2020

    •  

      until 20/08/2020

      Actually it's 180 days from the date you create your account and activate a service.

      The sign-up page is dynamically generated and shows the expiry date as 180 days from the current date.

  • +1 vote

    Is the discount until you leave or for a fixed amount of time?

    • +1 vote

      I have asked Launtel to jump in. Hopefully one of the team can answer your questions.

      •  

        Looks like it's until 20/08/2020, at which point it becomes slightly more expensive than my current Superloop service.

        • +1 vote

          "180 days is at the cheaper discount then it would revert to the crossed out price per day" - online chat

          Also as per the CIS: https://residential.launtel.net.au/cis/CIS-FTTP-19-EarlyAdop...

        • +1 vote

          Scratch that, My pricing is higher than OP's. $3 per day discounted, $3.29 after 180 days so even at the supposed discounted rate it's more expensive than Superloop, no deal!

        •  

          Just to clarify it is 180 days (approx 6 months) from the date you create your account and activate a service.

          • +1 vote

            @damianivereigh: Thanks for stepping in. I'd already updated the deal, but forgot to reply to this thread to clear up the confusion.

            BTW, is there an expiry date for this deal, or is it ongoing for the short/medium/long term?

            PS You might also consider changing the sign-up page message:

            Note: The above prices include a daily discount for new customers until 20/08/2020

            to something like

            Note: The above prices include a daily discount for new customers for the first 180 days (i.e. until 20/08/2020 if signing up today).

          •  

            @damianivereigh:

            from the date you create your account and activate a service.

            Sounds like it's actually from the date you activate a service if that's not the same day you create an account.

            In which case the CIS's should be changed from:

            Discounted price above is for 180 days from when you create your account.

            to

            Discounted price above is for 180 days from when you activate a service.

  • +2 votes

    Does that mean they are going to charge your credit 30 times a month!?

    •  

      I think you preload credit onto the account, and it chips away at it..

    •  

      I believe the daily charges are pooled into the month and then invoiced. Highest speed for the day is paid for that day.

      Edit: see below

    • +6 votes

      It works in a similar way to a prepaid mobile. You charge your account up with money and then the daily amount is deducted. Most people use the auto-recharge feature which automatically charges your credit card everytime your balance falls below a preset amount (like $20) - then it is just set and forget.

      The great advantage of this system is you can never be surprised by a bill (if for example you bounced your connection up to a Gig and forgot to pull it back down again).

      •  

        If someone changes ISPs and has credit in their account will that be refunded or do they need to wait until they have a $0 balance?

        The great advantage of this system is you can never be surprised by a bill (if for example you bounced your connection up to a Gig and forgot to pull it back down again).

        That's only if you don't have auto top-up enabled

        • +7 votes

          Yes you get a refund of any balance in your account. You just click the "refund" button.

          We say you can always test the quality of service of a telco by how easy they make for you to leave :-)

  • +2 votes

    I used them before my current on FTTN and they were very good. Good speeds and support. Only changed to Superloop because it was too expensive at $3.50 or $4 per day. I suggested they might get more custom if their prices were lower, but they said that was a market segment they didn't want (now this?).

    You can chop and change your speed by the day - good feature. Or just turn it off if you don't need it.

    OP - your title is a bit hard to decipher - they have 50/20, 100/20, 100/40. Which code applies to which speed?

    Is this an indefinite price or does it apply for a certain period, then go to the normal price? (bit later) Answer - looks like introductory pricing, only for new users, which stops and reverts to normal pricing 20/8/20.

  •  

    Im gonna give this a go!

  • +2 votes

    not that cheap. 50/20 with Belong is only $1.80 per day. Who's stopping there internet by the day??

    • +4 votes

      Besides stopping it, I think the upgrade feature is useful. If I knew I needed to redownload my entire Google Drive, I'd fork up that extra $2-4 for 2 days to get 250Mbps (if it was an option). 1TB at 250Mbps is ~9 hours while it'd be about 2 days at 50Mbps.

    •  

      One way you might use it is go on the slow speed if you're just browsing and light stuff, maybe HD tv streaming. Bump the speed up if you need a huge download, 4k tv, or lots of users. Turn it off (no charge that day) if you go away (no charge).

      There are other providers that might let you do this by the month, but this is daily.

    •  

      People with a holiday house. If they only use the internet when they are there. Am paying $60 with belong every month and only use it max 4-5 days in a month.

    •  

      save up all your downloads to do on one day, or two days in a month, upgrade the speed on those days, then downgrade to whatever you need for the rest of the month.

      I'd be too lazy to do that though.

  • +1 vote

    talk to their customer service online they are pretty good answer all question about this

  • +2 votes

    Plus 1 for an interesting deal.

  • +1 vote

    Wish they have an additional option like $1+ per day for 10/4 or so.

  •  

    CIS for FTTN

  •  

    can i suspend the service and avoid pay for days when i do not use the service?

    •  

      Yes. You do need to do it before midnight the day before - in fact wise to do it some hours before, as there is a human interaction for it to be done. Even if you cancel at 12:01 you'd be charged for that day.

      •  

        cheers but is that human gonna get fed up if i switch on and off every week? let say i only use on weekends

        • +6 votes

          There shouldn't be any human interaction. On our directly connected POI we can usually process orders in about 20 minutes. On Vocus it's a few hours. But either way it is completely automated.

        • +1 vote

          No. They're very good. I trialled it for about a month or two and I was often messing with speed and service changes to see what I would get on my FTTN. Changing and turning off by the day is one of the features they advertise, so how could they get annoyed if you use it? Also two changes a week isn't arduous. Sounds like it would suit you.

          I also turned it off if I had excess mobile phone data in that month I could use instead.

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