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nbn UltraFast 250/25 $129, 250/100 $209, 200/200 $219, 1000/50 $149.95 (3TB Limit) @ Superloop

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nbn UltraFast 250/25 $129, 250/100 $209, 200/200 $219, 1000/50 $149.95 (3TB Limit) @ Superloop
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r0xz on 28/05/2020 - 23:20 superloop.com (1669 clicks)
Last edited 04/10/2020 - 12:39 by 1 other user

From SL WP thread;

On Friday the 29th, sometime before 12pm ACST, Superloop will be releasing our new high speed-tier plans. Lots of work has gone into making sure you have the best experience possible.
The plans will be available to all eligible FTTP and HFC locations, within the nbn footprint. This means that not all plans and speeds will be available to everybody right away.

250/25M; Unlimited: $129.00
250/100M; Unlimited: $209.00
200/200M; Unlimited: $219.00
1000/50M; 3TB*: $149.95 (shaped to 100/50M)

*(when 1TB – either download or upload, whichever is greater – is reached)

Reason of the limit according to SL rep

Even with all our existing plans uncapped for Covid19, we only have a very very small percentage of customers who go over 1TB. After we have some real data for a few months, the 1TB may very well be changed to 2-3TB.

the key reason here is to protect the network and CVC for everyone else, this is a $149 plan, not a 1:1 $8000 plan. ($8 per Mbit for CVC).
1TB is a lot of data, and even after shaping to 100/50 is still a solid speed for all applications.

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Referrer gets 10% off for 6 months.

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closed Comments

  • shaibankek2 on 28/05/2020 - 23:25
    +27

    1TB limit on the 1000/50 makes this a pretty crap deal compared to AB.

    • Krazyy on 28/05/2020 - 23:26
      +2

      1000/50M; 1TB*: $149.00 (shaped to 100/50M)

      • Hybroid on 28/05/2020 - 23:27
        +2

        ABB and Launtel don't have this restriction. Go there instead.

        • Krazyy on 28/05/2020 - 23:29
          -6

          Explained and justified really well: "the risk involved when a single customer can legally sit on the network and use 1G 24/7 on unlimited. :) at a cost of $8000 a month to deliver just in cvc costs. (then add on backhaul and transit etc)"

          • PlagueistheCheap on 28/05/2020 - 23:31
            +4

            @Krazyy: Surely a fair use policy would be better than shaped at 1TB. Perhaps even shaping at 1TB/week seems more in line with the plan. 1TB a month is just terrible

          • umexcuseme on 28/05/2020 - 23:32
            +9

            @Krazyy: No it isn't justified. 1 TB is a pathetically low limit for a 1 gigabit connection.

          • Smigit on 29/05/2020 - 00:21
            +2

            @Krazyy: I don’t think it’s well justified. Anyone after a $150mbit consumer plan without particularly great upload speeds is surely doing it so they can download a lot of data quickly. Having the speed exhausted after a single TB seems to largely defeat the purpose of the plan for those most likely to need it and be willing to pay $150 on broadband. It’s especially unfortunate given the competition don’t restrict users in that manner.

            People not after the plan for large downloads but rather home work purposes are very likely serviced ok on a standard 100/40 plan, but if not would likely benefit more from a more balanced plan like the 200/200 which also provides upload capacity if you need to move any data towards a workplace or elsewhere.

          • dotJaz on 29/05/2020 - 09:18

            @Krazyy: Explaining something doesn't mean it's justified. 1TB is just pathetic, I use more than 2TB on a 50Mbps plan, when I briefly switched to 100Mbps, I used more than 3TB. I'd say whoever want 1Gbps would want more than 5TB otherwise this (1TB) offers almost no value vs plain 100Mbps, and has worse value vs their own 250/25 plan.

      • shaibankek2 on 28/05/2020 - 23:31
        +12

        When I say limit I mean throttle. Anyone wanting to go onto a 1000/50 will most likely certainly use well over 1TB of data per month which makes the Superloop plan look extremely bad in comparison to ABB and Launtel.

        • mathew42 on 28/05/2020 - 23:35
          +1

          There are so many legitimate uses for a 1Gbps connection that involve intermittent use (e.g. video conferencing / remote work) where high speed bursts are very beneficial.

          Unfortunately the 50Mbps upload cripples this.

          • Hybroid on 28/05/2020 - 23:39
            +9

            @mathew42: You can stream 4K Netflix with a 25Mbps download connection. You do NOT need more than 50Mbps upload for video conferencing…

            However, I do agree that the upload speeds on NBN are pathetic.

            Also, the fact that Superloop think 1TB/month is 'a lot of data' is enough to convince me not to bother with them.

            • havebeerbelywillsumo on 29/05/2020 - 00:58

              @Hybroid: "Also, the fact that Superloop think 1TB/month is 'a lot of data' is enough to convince me not to bother with them." Agree, unjustified restriction considering the hi speed even with the lo price fudge IMO….the left hand giveth and the right hand taketh away.

            • JAKEBAB on 29/05/2020 - 06:29

              @Hybroid: Yea, Netflix…. If you want to watch an actual 4k blu-ray you need around 120mbps per stream.

            • mathew42 on 29/05/2020 - 13:52

              @Hybroid:

              You do NOT need more than 50Mbps upload for video conferencing

              Except if there are multiple people using connection, or you are also performing other tasks during the video conference.

              One example is that of multiple people working from home.
              A quick way to kill a connection with slow upload speeds is to take some video on a couple of phones and have them sync to the cloud. This will result in packets being lost / delayed for outbound connections and cause significant impacts.

          • dotJaz on 29/05/2020 - 09:29

            @mathew42: What kind of remote work can't be done with unlimited 250Mbps? Both 250/25 and 250/100 offer better value. I have NEVER EVER seen a video conference call that required more than 10Mbps, Zoom for example only need 3Mbps max for group conferences. As the industry moves towards VP9/AV1/HEVC, 10Mbps would be enough for UHD/4K conference calls, even 100/25 under the worst circumstances should be good enough.

        • p1 ama on 28/05/2020 - 23:42
          +9

          I agree. If you're downloading at full gigabit speeds, then that's around 100 MB/s, so you'll reach 1TB after just 10,000s of downloading, i.e. just 2.78 hours of full downloading every month. That's just 5.56 mins of full-throttle speed every day. You're basically paying for a 100Mbps connection with a 5.5 min burst of gigabit speed per day…

          That's actually pretty bad. I just checked my usage for today and it's already around 15GB, and I'm on a 100Mbps down connection. Multiplying that out by 30 means I already use 450 GB per month and today's only around a regular day for me. If you work with large files, e.g. video, you'll burn through that 1TB in days.

        • sky6688 on 29/05/2020 - 01:37

          I’ll agreed with your point. I’m paying the premium price for speed and unlimited data.

          Like last month I used 3.3TB data on Telstra 5G.

          • JAKEBAB on 29/05/2020 - 06:30

            @sky6688: What is your speed like on 5g?

            • sky6688 on 29/05/2020 - 08:08
              -2

              @JAKEBAB: Very bad!!!

              My home only able to getting 300Mbps-380Mbps and it’s not consistent.

              Went to did a speedtest next to tower only getting 600Mbps during 6-7pm.

              Westfield Parramatta next to Telstra store during the day hit 400Mbps-480Mbps.

              In Chinatown near World Tower best result 740Mbps!

              • LolComputers on 29/05/2020 - 10:24

                @sky6688: I don't understand how that's bad..

                I get like 200-300mbit on 5G

                • sky6688 on 29/05/2020 - 11:05

                  @LolComputers: I’m getting 300Mbps+ on 4G on my iPhone in “designated” spot inside my house.

                  And the 5G improved extra 80Mbps on “designated” area inside my house.

                  I was expecting something 500Mbps+ on 5G but looks like that won’t be happen for while.

    • kingmoron on 28/05/2020 - 23:30

      how do i get access to AB 1000/50?

      • sween64 on 29/05/2020 - 06:53
        +1

        Sign up at Aussie Broadband. Gotta be on FTTP or 7% of the HFC market

  • ShortyX on 28/05/2020 - 23:39
    +5

    Yeah nah.

  • theg00s3 on 28/05/2020 - 23:46
    +2

    The 1000/50 plan is bad in comparison to Launtel and ABB, but the 200/200 product does look interesting

  • Koipanda on 28/05/2020 - 23:47

    So how do you actually get FTTP or HFC? I got FFTC :L

    • theg00s3 on 28/05/2020 - 23:53
      +1

      You can pay to upgrade from FTTC to FTTP. Getting a quote will cost $330, and the actual upgrade can cost anywhere between 1.8k and 10k

      • silenthillrocks on 11/06/2020 - 07:38

        You just a bit longer. FTTC has a speed boost coming in the future. FTTC has potential to reach 1Gbps as well.

  • regenade on 29/05/2020 - 00:05
    +4

    Lol thanks but no thanks Superloop. This is 2020 , not 1990 !

  • sosleepy on 29/05/2020 - 00:11
    +5

    Fcken FTTN. Can't get anything

    • drew442 on 29/05/2020 - 00:19

      Profile 35a (200mbps) and 35b (300mbps) are there and ready to go but FTTN has a political requirement to look bad.

      Politics needs to get out of this. NBN should never have even been a thing.

      • p1 ama on 29/05/2020 - 05:31

        NBN should never have even been a thing.

        So we should all be stuck on ADSL2+ aside from those lucky buggers who get HFC?

        • drew442 on 29/05/2020 - 09:47

          That's not how the free market works.

      • JAKEBAB on 29/05/2020 - 06:32

        Rofl!! What?!?! Wouldn't Liberal's want FTTN to look as good as possible to convince the public they made the right choice?

        • drew442 on 29/05/2020 - 09:47
          -3

          That's not who's in charge.

          • xsacha on 29/05/2020 - 13:27
            +5

            @drew442: Actually, yes it is. Wow.
            Also, most people on FTTN are lucky to get 50Mbps regardless of whether a profile gets switched on or not. It's all about distance to node.

            • drew442 on 29/05/2020 - 16:46

              @xsacha: I know people that get under 100mbit but I don't know anyone that doesn't get VDSL sync at or above 100mbit.

              Like the SL rep suggests, you need to protect the network from CVC contention to get advertised throughput…

      • ttlooshan on 29/05/2020 - 15:11
        +3

        Not quite the case.

        Nbnco has used only profile 17a with their implementation of FTTN. Can't recall mention of these other profiles in any of their documentation on FTTN. To implement these profiles over their current FTTN and FTTB networks would require lots of hardware changes since different profiles tend to have compatibility issues if running on the same distribution network.

        So they would basically have to swap out ALL of their existing transmission equipment to enable these higher speed profiles.

        It's not going to happen. Especially when these higher speeds are possible only when your copper lien is in really good shape and of the correct gauge.

  • [Deactivated] on 29/05/2020 - 00:15

    Given Superloop is ABB less customer service for $10/m cheaper price, this is disappointing.

  • id on 29/05/2020 - 01:14
    +1

    Expect at least an hr wait times so should u need support. Yesterday was in queue #10 and waited for 1hr 25min for callback.

  • sky6688 on 29/05/2020 - 01:31
    +3

    What’s the deal of this deal compared to ABB deal?

    Same price for 1000/50 but with 1TB capped limit!

    Thanks but no thx.

    • N1NJ4W4RR10R on 05/06/2020 - 16:42

      I'd be fine with the cap, I imagine they're trying to prevent having someone jump on to "abuse" it. But throttling to a speed of a plan a whole $50 (ish) less is absolutely unacceptable, it shouldn't go below 250/50

  • dreamzz on 29/05/2020 - 03:31

    The nbn co whole sale pricing on these are $58, $68, $88 respectively and see how much we customers are over charged by telcos

    • xsacha on 29/05/2020 - 13:30
      +4

      They have to buy CVC as well for the bandwidth. The included bandwidth (5.75Mbit/s) on the $88 gigabit plan won't support an actual user.
      The 1TB limit is to support purchasing less CVC.

    • Twix on 29/05/2020 - 13:49

      dreamzz do you think the ISP pockets the rest?

      There are other charges the ISP has to pay.

  • nmachine on 29/05/2020 - 09:19

    Hoping someone can help, as my email to NBN co was pretty much ignored and replied to with canned PR garbage. I am currently on Optus cable and finding that working from home is damn near impossible due to the shitty upload speed, partly I think my companies VPN is to blame but I also understand it's just a limitation of the technology. Currently on a 100mbps/2mbps plan and I have achieved over 100mbps download so I think my lines are fine and not damaged.
    NBN has my residence marked as a FTTC house, do I have any choice in this? Is it any better or worse than HFC? Considering I already have cables run, could I opt for a HFC plan or are they physically different cables that need to be used?

    • coxymla on 29/05/2020 - 09:49
      +2

      If you're worried about upload speed you should be happy that you'll be getting FTTC not HFC.

    • sky6688 on 29/05/2020 - 10:05
      +1

      Optus cable is pretty bad in some areas. I changed from Telstra HFC 100/5 to ABB FTTC100/40 three weeks ago and I’m so happy with the upload speed I’m getting.

      On avg I’m getting 95/34 Mbps most the time and I do used upload a lots due to Nest cam running 24/7 chewing extra 6-7GB on upload daily.

      If you need upload speed just change to FTTC ASAP and you won’t regret about it.

    • Twix on 29/05/2020 - 12:38

      For a fixed line service you have to use FTTC. A FTTP conversion will set you back $2k to 12k. You can't opt to use or stay on HFC.

      FTTC speed wise your looking at 100 down. 20 or 40 upload depending on the plan you sign up to.

  • coxymla on 29/05/2020 - 09:50
    +1

    I can understand putting a download limit on a gigabit plan, but by their own argument uploads should be free. (CVC is symmetrical)

    • xsacha on 29/05/2020 - 13:32

      At the very least, uploads are technically unlimited 50Mbps because the shaped speed (100/50) has the same upload speed.

  • Xizor on 29/05/2020 - 09:53

    Im on 100/40 with this mob and pretty happy with it. Would consider myself a pretty demanding user. Will consider 250/25 when available. No way id go on a data limited plan though… my data usage has somehow sky rocketed since going from telstra cable to hfc nbn with little change use wise.

  • [Deactivated] on 29/05/2020 - 17:54

    No 100/100 at relative lower cost :/

  • elementzer0 on 13/06/2020 - 17:56

    I believe their website was about to let me sign up for the 1000/50, even though the fastest connection available according to the NBN for my address is 250/25.

  • [Deactivated] on 06/10/2020 - 17:46

    Why do high upload speeds cost so much, this is the most ridiculous daylight robbery ffs

  • gasman70 on 14/11/2020 - 07:39

    The 100/40 Unlimited plan is limited to 500Gb.

    Why ‘Unlimited’?

  • vegemite2008 on 17/01/2021 - 03:03

    A question, I have not had NBN in my unit previously. I am renting. Do I ask the landlord to order the NBN box or do I signup with an NBN provider and then will take care of things (get connected to the NBN)?

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