nbn 250/25 $89.95/Month (Was $119.95), 1000/50 $104.95/Month (Was $139.95) for 6 Months (FTTP, HFC & New Customers) @ Superloop

2040
WOEXFOR6

Another deal for new customers on Superloop thanks to Whistleout.

WhistleOut Exclusive Offer: Get $30 off the Superloop nbn250/25 Unlimited Plan for the first 6 months. The indicated price includes the discount (usually $119.95). New customers only. Use promo code WOEXFOR6 at sign up.

WhistleOut Exclusive Offer: Get $35 off the Superloop nbn1000/50 Unlimited Plan for the first 6 months. The indicated price includes the discount (usually $139.95). New customers only. Use promo code WOEXFOR6 at sign up.

Returning customers [who have previously been with Superloop and already received a six (6) month discount promotion] will not be eligible for a new promotion for a period of twelve (12) months.

T&C's: https://www.superloop.com/documents/legal/Superloop_WhistleO...

FTTP cancellation isn't done automatically. Call your existing ISP to cancel.

Referral Links

Referral: random (1416)

Referrer gets 10% off for 6 months.

Related Stores

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Comments

  • +10 votes

    Damn, i'm existing and mine just went up to 140pm for 1000/50.. time to look elsewhere…

    • +1 vote

      I was wanting to try this Mob. How do you recommend were you happy?
      Connection speeds mainly

      • +8 votes

        Connection speed is great, downloaded 5TB over 5 days the other day (haven’t been blacklisted yet…)

        Pricey but good

        • +1 vote

          Is superloop known to blacklist customers.

          I think these days its very easy to download TB's or data in short periods, especially if restoring data from cloudbased storage providers.

          Or do they blacklist people who are just flatlining their limit 24/7 365 days a year.

          •  

            @mrhugo: Anyone that "affects the network" will be banned. I assume freefall downloaded 5TB on the 250 plan, because the gigabit plan has a 3TB limit.

            •  

              @Skylex: I suspect they didn't mind me because I limited it to 10MBps during the day, usually paused it to watch TV myself in the evening too) then let it run flat out overnight.

              And yeah, that 3TB limit sucks. Almost switched providers just to speed it up a bit, but I suspect signing up and flogging a network would definitely get me in trouble. I've been with Superloop for a while now and this is definitely irregular usage for me. Probably helped that it wasn't torrents/file sharing as well.

          •  

            @mrhugo: what happens if they blacklist you? do they reduce speed or cancel the agreement and service?

            • +1 vote

              @polarq: Aussie banned one that was trying to impact the CVC charts. It wasn't because of how much she was downloading, but because of why she was doing it. I assume Superloop would do the same. Banning. They won't reduce your speed, just cancel your service and refuse to supply to you in future.

        • +8 votes

          Thanks for congesting the network in the chase of an arbitrary d/l record.

        •  

          "2* If the 3TB allowance on the 1000Mbps plan is used up before the end of the billing cycle, a reduced Speed of 100Mbps is applied for excess usage at no charge."

          How did you manage 5TB, when the cap is 3TB?

          • +2 votes

            @Daangaz: 250/25 plan.

            1000Mbps and I would have been done in less than a day, not 5.

      • +4 votes

        In my circumstances they've been outstanding.
        Speeds are very good on a 100/40 with a very stable connection.
        Customer service has been fine although I've hardly needed it.
        They recently bumped me from 500GB to unlimited for free for a couple months.
        Also you can save 10% on your bill for 6 months if you refer people (refer 10 people get free internet haha).

      •  

        I was with ABB and jumped over and notice same same.. i've had issues with my wifi setup not really getting me the full 1000/50 so my fault there, i've had a mix bag of speeds in small 50m2 apartment but solid walls haven't helped. I need AX router.

        But no dropouts and unexpected downtimes. I'd say superloop is nice if you have a decent NBN connection with others you shouldn't see any difference.

        But maybe the speed i'm getting are all over the place due to the network but i have no real way to confirm since my wifi isn't good enough to get the full speeds. my fault tho, but will likely flip back to ABB if they do a price compete to this offer.

        •  

          You're never going to get more than about 6-700Mbit over wifi with current tech.

          Run ethernet to anything you need gigabit at. Run multiple APs on separate channels will help allow you to saturate your line with multiple wireless devices.

  • -1 vote

    yep on Opticomm fibre which means its off the NBN network so it FTTP/FTTH, fiber to the home.

    I get 250mbps/ 100mbps with my ISP constant no dips not drop outs, I don't share my fiber with any other person in the street. I pay 158 a month, for a dedicated fiber link to the home.

    I would never trust any NBN started speeds ever. Its cheap for a reason, and that reason isn't because its good.

    If you can get on Opticomm fiber then you will better offer than NBN.

    •  

      Link? Who are you with?
      $160 seems good. What is your upload speeds?

      •  

        I pay $119 amonth with harbour ISP for 1000/50 (Opticomm)

        •  

          cityComms will charge me for a 1000/400 connection thats a 400mbps UPLOAD speed for 379 bucks a month with the Ubiquiti AmpliFi Wireless Router included preconfigered you just plug in and you done. City Comm are more a suited for business and enterprise infrasuctures in mind.

        •  

          I was on ABB and now on HarbourISP, same 1000/50Mbps plan. The ping on Harbour is 10x higher. It’s really concerning. On some apps/games/services the ping is 25x higher!
          Also, the speeds rarely get close to what ABB was offering. The only benefit though, is that my smart devices are all working on Harbour - which they didn’t, despite disabling CGNAT, with ABB.

          •  

            @Broos: really? its ashame the upload speed is crap at only 50mbps….. some people use there link not just for games but also for working from home. And upload speed is as important as download. ping maybe good but won't make a difference if you upload speed is 50mbps.

            •  

              @kungfuman: Yep. It’s meant to be a 12 month contract but with this poor quality network I’ll be leaving shortly. After having been on CityComms, then ABB and now HarbourISP - I can comfortably say HarbourISP is the best ISP. Their support is great, too. But the prices are super expensive. I wish they offered a 1000/50Mbps plan for what the others are charging. I’d jump back right away. But $379 for a gigabit plan, albeit with 400Mbps upload, is too much.

              • -1 vote

                @Broos: ok if they offer a plan with higher upload speeds then I will look at them but I have been with citycomm for 2 years now with out a problem

                just had a look at there website its 119 + 79 activation fee with out a router I know with citycomms they make you give back the router after contract ends.

                •  

                  @kungfuman: Terrible mistake on my behalf there. I meant CityComms is the best ISP. So far, HarbourISP are the worst due to low speeds and high latency.
                  Stick with CityComms. I wish I could justify their high prices.

              • -1 vote

                @Broos: Wow, huge mistake here - I meant CityComms is the best ISP. I can’t edit the post.

      •  

        100mbps upload speeds. 250mbps download speeds. I am with https://citycomms.com.au/ they do 1gbps deals as well but most of what they provide are for opticomm. networks.

    • +1 vote

      If you have FTTP, you will be better off on NBN, its cheaper , $158 will get you unlimited 1000mb with a good provider. I haven't had an unplanned drop out on FTTP in I'm not even sure how many years now.

      FTTN/HFC on the other hand is just a roulette.

      •  

        We have FTTC

        •  

          FTTC is fine, I get reliable 100mpbs with superloop for $90. Never used support, so can't comment on that.

      •  

        Yeah I'm not sure what that guy is on about, your speed and consistency is dictated by your access technology. If he gets swapped over to NBN his max attainable speed and consistency aren't going to change as long as he uses a decent RSP, he'll just save money.

    • +2 votes

      I have 250/25 and I get over my rated speeds on NBN. Plus I only pay like $75/mo for the first 6 months.

      • -1 vote

        constant speed night and day no dips? are you running FTTP / FTTH?, if you are running anything less than that eg HFC or FTTN then the answer would be no you wouldn't be getting those speeds.

        •  

          Every time I speed test I get 265-270 download and 24-27 upload even during peak. I have FTTP.

          •  

            @brimmy11: yep FTTP you shouldn't have problems at all with dips so thats good

        • +1 vote

          I'm on HFC and on the 250mpbs plan on Superloop. Just recently got the free upgrade to 1000down. Highest speeds I've gotten on speed tests is about 850. Pretty happy with that considering its HFC and not FTTP.

          •  

            @brifog: you got lucky in reality HFC isn't good. you may get full speed at one point but you won't get a consistant speed FTTP will give you constant speed 24/7 no dips. Its actually rare to see HFC running what you paid at full speed every time.

    • +2 votes

      I pay half of what you pay and get the same speeds and uptime with Superloop FTTH. But it's your money. You do you.

      •  

        well you don't get the same speeds as me because my upload speed is 100mbps not 25mbps. so its 4 times faster. for me upload speed is more important not just for work but for also cloud backupds.

        are you getting the full 250mbps flat out with no dips? day and night?

  •  

    I'm not sure why, but I only get 160 down on their 250/25 plan (HFC)…

    That said, I haven't tried another provider so it might be an issue on my side.

    • +7 votes

      Once you go over 100mbps it's easy for your LAN to be the limiting factor

      •  

        That's what I thought too!

        But I've tried 2 different routers (made sure the ports are gigabit), switched all the cables to cat7, tried both my intel gigabit and realtek 2.5gbps ports…

        It still wouldn't go past 160!

        •  

          Via speedtest? If so, try a different speedtest.

          e.g. https://fast.com/, https://www.google.com.au/websearch?p=speedtest

          •  

            @Daff: I've tried several different speed tests, all with similiar results.

        •  

          I'm also on same plan with superloop, just tested at 259/22 (HFC).

          What routers have you tried? I've got the Synology RT2600AC.

          Also check your connections inside and outside.

          •  

            @aussiekid: I've tried a TP-Link VR500v (from Kogan NBN) and also an Asus RT-AC58U.

            I've checked that the coax cables are connected securely, but I'm not sure how to check if there's anything wrong with the HFC cable itself.

    •  

      I'm on same plan (With Mate) and always get 230Mbps down + 24Mbps up.

      I monitor this via Home Assistant Speedtest addon. Run test every 2 hours.

    •  

      I made use if their free temporary upgrade to 1000/50 and got a speed bump of 10 to 20~ (up from 100). :(

      (Tried multiple routers and nothing - if it helps, my main router is an RT-AC86U and other users have reported much better results)

  •  

    I was on 100/20 plan and signed up for 6 month deal last November. Past March they upgraded the plan to 100/40. However now looking to change due to normal pricing. Will recommend ping on Battlefield 5 servers were 7-8ms ms for Australian servers and 98-100ms for Asian servers.

  • +1 vote

    Superloop really went downhill for me in terms of connectivity especially late night whilst gaming. They would also never acknowledge there was a “service disruption” on the website.

    Been with Mate for a couple of months now, exceeded my expectations so far, although I haven’t had a gaming splurge late night at all.

    I would use Superloop again however on a deal like this , sucks have to wait a year now rather than 6 months

    • +1 vote

      "wait a year" ??

      • +2 votes

        before they can use the discount code.

  •  

    Is this code applicable on other plans too (for example 50mbps plan)? Or is it just applicable on 250mbps and over plans?

    • +1 vote

      This code is only for 1000/50 and 250/25. The other plans are already discounted.

  •  

    Common superloop bring back the nbn 50 plan on discount in a couple months when my current nbn contract expires

  • +3 votes

    I was on 100/20 but now have been upgraded to 250/25 for 6 months for free, which is pretty good. does anyone know of other service providers with good price and aussie support except ABB?

    •  

      How did you get 6 months for free? I only got 3 months

      •  

        Not sure what the criteria is, I was just told so via email.

    • +3 votes

      Launtel, Mate, Future Broadband.

  •  

    Great price for a great RSP!
    I'm with ABB but really tempted to give them a go.

    • +5 votes

      Currently with superloop. ABB is better in speed consistency and customer support. FTTP

  •  

    Sitting on superloop 50/20 for $70 a month. What's the current place to be? (My 6 months just ran up)

    •  

      ABB or Mate (I reckon).
      I'm going to move to either of those after my next billing cycle with SL..

  •  

    Do you get a unique IP on superloop or is it GNAT? Is the IP sticky? Do they allow port forwarding?

    •  

      $5 per month for static. Think it's CGNAT before that

      • +1 vote

        SL is regular IPv4 and no CG-NAT.

    •  

      Superloop doesn't offer CGNAT. Port forwarding is set on your modem. Yes, you can view CCTV remotely.

  •  

    A large appeal of high speeds is obviously torrents

    Aussie broadband has heavily insinuated that they don't monitor and limit download traffic. That's why I've stuck with them.

    Be wary as there are a lot of complaints about superloop limiting torrent speeds (check whirlpool forums)

    • +4 votes

      Nice try shill. Tell Phil I hope he enjoying his price jacking to get a slightly better price for his IPO even though it meant losing loyal customers.

      • +8 votes

        How am I a shill?

        Aussie broadband I'm apparently a shill , if you're reading this please send my cheque quickly.

    • -2 votes

      Check whingepool? Their user base is dwindling into nothing, and it's all self inflicted. WP is rubbish.

      • +10 votes

        Where else should we source information about Australian internet service providers aside from a forum that is dedicated to it?

        Ozbargain? where anyone says anything against the ozbargain favorite brands and have a bunch of fanatics hyperaggressively defend it?

        Sorry I was slightly critical of a company.

        Brand loyalty is dumb as shit, they're not your friends. Grow up

  • +2 votes

    I’m really happy with superloop - knowledgeable call centre staff not just script readers (when I moved house and had to get help).

    • -3 votes

      Same with ABB, nerdy staff.

  • +2 votes

    I have just signed up a few weeks back. FTTP. 250/25. Good download speed & upload stuck @ 5Mbps.
    Phone customer support is non-existent and call back/leave message is non-existent too.
    Chat via email. 2 weeks passed; NBN techs come past and change NTD and outside unit with no change.
    Previous ISP ABB had no issues with upload hence it's Superloop.
    Now finger pointing/tennis NBN -> Superloop and back.

    IMO this is another ISP churn until special is over. They've turned into utilities etc that don't value loyalty and I will move on even if they fix.

    •  

      running any unifi gear? smart queues switched on? turn that off and try again.

      •  
        • Not running any unifi gear.
        • Cannot find smart queues on my modem - Telstra Sagemcom [email protected] 5355

        • Tests were conducted via my laptop speedtest at the NTD direct connection via ethernet/bypass modem

  •  

    This looks like an awesome deal! I am on Optus FTTC and have the white NTU attached to that black modem/wifi device they supplied, which I bridge to my Ubiquiti Amplifi for wifi. If I move to Superloop do I need to buy a device to replace that black modem, or can I just connect the Amplifi to the white NTU straight?

    • +1 vote

      You can connect amplifi to the white NTU and that will become your router.

      •  

        Cool! Thanks mate.

        •  

          Just make sure you upgrade your LAN cables to Cat7 or up to get faster available speed 100+.

          • +2 votes

            @APN Adelaide: Cat7 isn't required to get 100Mbps or faster. A good quality Cat6 will do Gigabit.

            •  

              @Twix: Yea, I know.
              In case if 6G or 7G comes in near future and we are going in a 10 Gbps + area then no need for update. As cat 6 vs cat 7 cable prices are negligible.

  • +3 votes

    When will FTTC be able to access 250Mbps plans?

    • +1 vote

      Word on the street is that it's not happening. Those on FTTC will have to upgrade to FTTP to get 250Mbps.

      • +1 vote

        Oh that’s tragic.

  •  

    Thanks for posting this. They have actually reduced their monthly plans. Was still being charged the old rate on the 50/20
    Was a simple call and they updated my plan to the new reduced rate.
    They said it would be happening automatically but was yet to be processed on my account. Must be happening in batches?
    If you need their number it's 1800 101 210. it's hidden deep on their website.

  • +1 vote

    as an existing customer…. I hate these deals… no incentive for existing customers to stay

    • +1 vote

      Move to ABB and enjoy 6 months of cheaper 1GBPS and then back to SL

  •  

    I am only being offered up to 100/40. Does anyone know the reason for this and how I can get the 250/25? Thanks

    • +1 vote

      Might be CVC/ Technology limitation

    •  

      Only FTTP and HFC can get 250Mbps. There are some HFC premises that haven't been upgraded yet.

      • +1 vote

        2nd this. HFC is a real mix of max speeds currently, you could be maxed at 1000, 250 or 100. My section just got upgraded from 100 to 250 capability a week ago. Still no 1000 yet.

        •  

          HFC Gigabit is coming to most premises by late 2021.

  •  

    May I re-use my Optus 3864V3 OP modem/router? I'm on FTTP in an apartment. NBN box in my apartment is tricky, better to have a router near it.
    I do have an Asus AX88U as a secondary router and all WiFi goes there, connected to Optus 3864V3 via Ethernet cable.

  •  

    I'm after the 50Mbps/20Mbps plan ($59.95 for first 6 months). I was wondering if soon (may be after a month) after joining I want to switch to the 100Mbps/20Mbps, which is currently advertised at $74.95 with a 3 month free upgrade offer, will I be able to avail the $74.95 offer or will I have to pay the full $90 per month. Does anyone have a similar experience or advice?

    • +1 vote

      Read my comment above. Cheers

      • +1 vote

        Thanks, that sounds like it is one way in and one way out, with not much option to change while I'm there.

  • +2 votes

    I have had crap connectivity with superloop. Like having to call them almost everyday. Granted I have only tried it at 2 different locations but same exchange.

    Competitors have managed to not have drop outs every day so I guess its not an infrastructure thing.