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nbn Superfast 250/25 $94.99/Month, Ultrafast 1000/50 $114.99/Month for 6 Months (FTTP, Select HFC & New Customers Only) @ TPG

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nbn Superfast 250/25 $94.99/Month, Ultrafast 1000/50 $114.99/Month for 6 Months (FTTP, Select HFC & New Customers Only) @ TPG
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Twix on 01/07/2021 - 14:27 tpg.com.au (1234 clicks)
Last edited 01/07/2021 - 14:51

nbn Superfast 250/25Mbps $94.99/Month (Was $124.99/Month) for 6 months.
200Mbps typical evening download speed.

nbn Ultrafast 1000/50Mbps $114.99/Month (Was $144.99/Month) for 6 months.
250Mbps typical evening download speed.

$0 setup, no contract and BYO router.

FTTP, Select HFC & New Customers Only.

Typical Evening Download Speed is subject to change and is measured between 7pm and 11pm. Actual throughput speeds may be slower and could vary due to various factors including type/source of content being downloaded, hardware and software configuration, the number of users and performance of interconnecting infrastructure not operated by TPG. Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable. As these are new plans, the speeds stated here are currently based on an estimate. TPG will revise the estimated Typical Evening Download Speeds once it has collected enough data on the speed performance of these plans.

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Comments

  • Daangaz on 01/07/2021 - 14:29
    +4

    Hows TPG compare to ABB for 1000/50 FTTP?

  • kampret on 01/07/2021 - 14:31

    Currently out of contract with Belong. Is TPG better than Belong?

    • Swing on 01/07/2021 - 14:38
      +1

      Aren't they all the same, all share the same infrastructure?

      • AusNugz on 01/07/2021 - 14:44
        +3

        Not really - their are definitely a few differences between each provider. For one CVC for each POI which is basically how big of a pipe for each geographic area which they purchase from NBN.
        Beyond that as soon as the packets leave NBNs network the quality especially international can vary dramatically.

        • nadan on 01/07/2021 - 16:09

          There*

  • krisspy on 01/07/2021 - 14:38

    Do people actually find a difference between providers? I mean they're all using the nbn network. I'm with tpg 50 and I was easily getting 48mbps.

    Only ever had to call them once when we changed address and got double billed, they said that was normal and would be refunded pro rata on the old address. Call was done within 20 mins at 4pm which I would think is close to peak times.

    • Viospeed on 01/07/2021 - 14:42
      +1

      Read up on how CVC works.

      • cloudy on 01/07/2021 - 14:48
        +6

        In the real world, all he cares about is his speed, and he clearly is satisfied. That’s all the matters.

        • redfox1200 on 09/07/2021 - 10:32

          cvc will determine speed in peak times

    • Broos on 01/07/2021 - 15:21

      I’m on OptiComm and have noticed a serious difference between providers. Mainly with latency and device compatibility.
      It seems there are different ways to configure a network (PPPoE, DCHP, routing patterns, IPv6, etc.) that can impact your home network experience.

  • SBOB on 01/07/2021 - 14:44
    +6

    looks at my FTTN connection which maxes out at 50Mbps
    <insert tear rolling down cheek meme>

    • NinjaChicken on 01/07/2021 - 17:24
      +2

      Buffering…….

      <insert tear rolling down cheek meme>

      There we go.

  • superdoedoe on 01/07/2021 - 14:44

    it's $95 for 200 down and $114 for 250/25 for me

    • Twix on 01/07/2021 - 14:46

      That is TPG's estimated typical evening speed.

      Typical Evening Download Speed is subject to change and is measured between 7pm and 11pm. Actual throughput speeds may be slower and could vary due to various factors including type/source of content being downloaded, hardware and software configuration, the number of users and performance of interconnecting infrastructure not operated by TPG. Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable. As these are new plans, the speeds stated here are currently based on an estimate. TPG will revise the estimated Typical Evening Download Speeds once it has collected enough data on the speed performance of these plans.

      • superdoedoe on 01/07/2021 - 15:02
        -1

        Nah mate, not what I meant.

        Might just be me, but the plans are different.

        the $94.99 plan is for the 200/20 plan
        and the $114 plan is for the 250/25 plan

        • Twix on 01/07/2021 - 15:12

          Does it say NBN Home Superfast and NBN Home Ultrafast underneath those prices?

    • Ruprect on 01/07/2021 - 14:59

      Agree. They appear to have two different plans offering different typical evening speeds. Both discounted for the first 6 months. Reading the fine print in the NBN Key fact sheets. The first appears to be the NBN250 with TES of 200. The second is NBN500 with TES of 250..
      Bit confusing.

  • Dealma on 01/07/2021 - 14:58
    +3

    I was with future broadband before, which put me to the TPG switch. I have 100 MBPS plan and most of the time one getting around 30-40 mbps speed. Moved to Aussie and start getting around 70 MBPS speed.

    So I can tell from expereience that the speed claim is bit funny. Better to pay bit more and stick to AB or superloop or may be likes of optus.

    • JoeyJoeJoe on 01/07/2021 - 15:21
      +3

      Dunno why someone downvoted you. Here, have an upvote :)

      TPG has terrible customer service and rates poorly on CVC (to save money) as evidenced by monthly performance reports. One to avoid.

      • wetwork on 01/07/2021 - 16:16

        My TPG is consistently 101 down, 38 up. Occasionally get down to 97 down.
        FTTC Sydney metro.
        I have replaced every cable inside my house to make myself feel better.

    • AusNugz on 01/07/2021 - 17:59

      That's interesting. Future Broadband is an entirely different service to TPG retail and is delivered via AAPT IP-Line.

      • Dealma on 01/07/2021 - 19:36
        +1

        Yes, when I was in a permises served by HFC. Getting constantly upwards of 95mbs. Moved to area where they transferred to me TPG switch. Yes , they use AAPT IP-line at backend, but it was the front end swtich of TPG.

      • hailstorm on 04/07/2021 - 11:45
        +1

        Not always, when i was with Future Broadband i was put on the TPG service not AAPT IP-Line

  • abc12345 on 01/07/2021 - 15:03

    Currently with ABB and 1000/50 discounted plan of $129 expires this month so this looks like a good alternative to switch to.

    Any feedback on what TPG are like from a customer service and technical support perspective?

  • Elpres on 01/07/2021 - 15:19

    I would really like higher upload speeds 1000/50 is a joke. I’m on 100/40 and would love higher upload speeds to upload my hobby videos.

    • p1 ama on 01/07/2021 - 15:35

      You can get 250/100 from ABB from memory.

      1000/50 is hardly a joke, there's plenty of use cases. E.g. I can download entire games off Steam in minutes as opposed to closer to an hour with 100/40.

    • Twix on 01/07/2021 - 15:38
      +1

      Only on FTTP you can get faster than 50Mbps upload.

  • congo on 01/07/2021 - 16:08

    I am on FTTC :(

    • wetwork on 01/07/2021 - 16:19

      I wonder if we can get an upgrade from FTTC to optic fibre from street to house, if a high speed plan is ordered.
      Or maybe this kicks in later in the year.
      No point trying for >100 Mbps on a copper cable. Unless the alternative new high speed technology for copper can be rolled out before the end of the decade.

      • Twix on 01/07/2021 - 17:09

        nbn has said that the FTTC minimum order is 250Mbps to get FTTP. More details TBA.

        • plague69 on 04/02/2022 - 10:54

          Another big promise before a federal election… Another incoming disappointment… Another 10 year wait…

          glhf

  • DyByDx on 01/07/2021 - 17:31

    I'd prefer Optus 5g any day if there is a better network

  • oraserat on 01/07/2021 - 18:42
    +3

    Do yourselves a favour. Avoid TPG! Two accounts and nothing but trouble. They do not have any Australian based phone staff. All are based in the Philippines. They are useless if you have an issue. I have had two TPG accounts and I rue the day I did business with them. They also make you sign a waiver to forego your normal rights under the service guarantee. How is this legal?
    If you want service and support with knowledgable Australian staff, go with Aussie Broadband. If you don't believe me. look at the complaints against TPG. There's hundreds of pages of complaints. I would avoid IINET also as they have been bought by TPG
    If you are currently having trouble with TPG, please complain to the Telecommunications ombudsman

    • ibtihaj on 02/07/2021 - 11:12

      100% true
      go with ABB, SL, Launtel, FBB etc

  • johnnytran on 01/07/2021 - 22:58

    Is there a way to check my POI CVC like I can with ABB, SL, Launtel?

    • Twix on 01/07/2021 - 23:02

      Nah the other ISPs don't make CVC charts public.

      • johnnytran on 01/07/2021 - 23:12

        That sucks. My POI hits over 80% every night with those 3 ISP, causing jitter/packetloss. I’m thinking maybe TPG/Telstra might be a better option cause they’re big enough to purchase lots of CVC?? Wish they offered a trial lol.

        • Twix on 01/07/2021 - 23:20

          As long as CVC isn't over 100% it's fine. Those three ISPs usually have spare CVC and the problem can be elsewhere in the network. Is the jitter occurring on all sites or only particular sites? What is the name of the POI you are connected to?

          • johnnytran on 04/02/2022 - 11:21
            +1

            @Twix: Sorry, not sure how I missed this. Civic POI. CVC graphs would show it go over 80% every night and even when getting close to 80% I would start to see ping spikes when running ping plotter tests to google DNS

            Since my post I went with FBB and had no issues until a couple months in, started getting random packetloss a few nights in a row shortly after 8pm.

            I'm now with telstra and haven't had a single issue yet with latency or packetloss

        • plague69 on 04/02/2022 - 10:58
          +1

          There's no lock in contract… Churn is fast, refund might even be pro-rata. The trial is the service.

          You get what you pay for though

          1000/50 "Typical Speed" comparison:
          TPG: 250
          ABB: 600
          SL : 500

  • Behappy on 02/07/2021 - 01:03

    Does tpg support wifi calling on boost mobile network? Currently on belong sometimes can't see the wifi calling symbol and call drop outs

  • payless69 on 02/07/2021 - 08:09
    +1

    Had to involve the Ombudsman to cancel it and get the bank to issue a new credit card. Left sour taste.

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