This was posted 2 years 7 months 10 days ago, and might be an out-dated deal.

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$500 Trade-in Bonus + $200/$300 off RRP + Trade-in Value When You Buy a Galaxy S21 Series Mobile @ Samsung

3680

Get $800 off RRP plus trade in value to purchase Galaxy S21+ and S21 Ultra 5G
$700 off RRP plus trade in value for Galaxy S21 5G


Get up to $330 off1, plus $500 off bonus offer plus $200 off RRP when you trade in to purchase Galaxy S21 5G.
Get up to $330 off2, plus $500 off bonus offer plus $300 off RRP when you trade in to purchase Galaxy S21+ | S21 Ultra 5G


Mod Note: Use the Samsung Code Request Megathread for requesting a code.


  1. Price quoted is inclusive of a $200 RRP reduction on the Galaxy S21 5G from 16 September 2021 until 30 September 2021 unless withdrawn earlier. based on trading in a SAMSUNG GALAXY S20 ULTRA 5G 512GB in full working condition until date 30 September 2021. Additional $500 discount will be applied at checkout on Galaxy S21 series 5G from 30 July 2021 until 30 September 2021 unless withdrawn earlier. The trade in amount is deducted from the cost of the Galaxy S21 5G. Available at Samsung Stores and on the Samsung Online Store ( samsung.com/au/ ). Visit the website ( samsung.com/au/tradeup ) for further details, T&Cs and a list of eligible devices. This program is only available while stocks last and is subject to limited availability. Redemption of the program will be on a first come, first served basis. Eligible devices and pricing are subject to change. Excludes Samsung’s Enhanced Partnership Portals and Samsung Government. Offer is not available in conjunction with any other offer unless otherwise advised. Discounts are not transferable, exchangeable or redeemable for cash. The Samsung Trade-Up Program is operated by Asurion.
    Bonus Credit Offer: You are entering into these Bonus Credit Offer terms and conditions with Samsung Electronics Australia Pty Ltd (“Samsung”). For a limited time, when you trade-in your existing eligible device, you will receive an additional $500 bonus credit that you can use towards the purchase of a new eligible Samsung product. Bonus credit is in addition to any trade-up credit. Your existing device must be listed here [https://www.samsung.com/au/tradeup/]. Bonus Credit Offer is only available at Samsung Stores and the Samsung Online Store, and is only available while stocks last and is subject to limited availability. Redemption of the Bonus Credit Offer will be on a first come, first served basis. Bonus Credit Offer ends 30.09.2021 

  2. Price quoted is inclusive of a $300 RRP reduction on the Galaxy S21+ and Galaxy S21 Ultra from 16 September 2021 until 30 September 2021 unless withdrawn earlier. based on trading in a SAMSUNG GALAXY S20 ULTRA 5G 512GB in full working condition until date 30 September 2021. Additional $500 discount will be applied at checkout on Galaxy S21 series 5G from 30 July 2021 until 30 September 2021 unless withdrawn earlier. The trade in amount is deducted from the cost of the Galaxy S21+ 5G, and Galaxy S21 Ultra. Available at Samsung Stores and on the Samsung Online Store ( samsung.com/au/ ). Visit the website ( samsung.com/au/tradeup ) for further details, T&Cs and a list of eligible devices. This program is only available while stocks last and is subject to limited availability. Redemption of the program will be on a first come, first served basis. Eligible devices and pricing are subject to change. Excludes Samsung’s Enhanced Partnership Portals and Samsung Government. Offer is not available in conjunction with any other offer unless otherwise advised. Discounts are not transferable, exchangeable or redeemable for cash. The Samsung Trade-Up Program is operated by Asurion.
    Bonus Credit Offer: You are entering into these Bonus Credit Offer terms and conditions with Samsung Electronics Australia Pty Ltd (“Samsung”). For a limited time, when you trade-in your existing eligible device, you will receive an additional $500 bonus credit that you can use towards the purchase of a new eligible Samsung product. Bonus credit is in addition to any trade-up credit. Your existing device must be listed here [https://www.samsung.com/au/tradeup/]. Bonus Credit Offer is only available at Samsung Stores and the Samsung Online Store, and is only available while stocks last and is subject to limited availability. Redemption of the Bonus Credit Offer will be on a first come, first served basis. Bonus Credit Offer ends 30.09.2021 

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        • Yes, thats the correct response that a few received earlier as well.

        • +1

          Do we need to email them to notify of not returning device? or can se simply not return device and assume only the trade in amount is charged?

          • @Mttogo96: If we do need to email, what should we be saying?

      • Interesting, thats a new for me.
        “…… pay back the discount you received on your New Handset”….. Does this refer to the Trade-In value? If yes, then its ok.

      • Hi guys, just to confirm, the $60 admin fee is now waived!? If it is, it might be worth editing the original post and letting everyone know :D I keep coming back here to see if I'm about to be charged an extra $60 if I don't return the phone or if they're just going to charge me the trade-in value of the old phone I used.

    • +1

      Just replying to confirm this is true. I have emailed them and received the same answer.

  • +4

    Anyone needs a newsletter code? I have a spare one, please replied claimed once you redeemed it 🤙

    MA9-E4L6-B427-D6MM

    • Thanks

  • Could someone help me with ODS code or CDS if you have a spare one. Thanks.

  • ok have decided to get another phone but spent over 2 hours still no luck in getting an EDS code, anyone have a spare one?

    • ODS-N8BP-4TBS-3BN3

      • Thank you so much mate, I have copied the code. Can you please hide it as I'm still trying to get an EDS code for the purchase

      • Don't see an option to hide or delete

  • Just got an sms for delivery tomorrow in Brisbane 256Gb S21

    • Can you please advise when you made the order?

      • 18th of September, made two orders,one arrived just before the startrack protest

        • Thanks mate. I hope mine ordered on 22th of September would be delivered soon.

  • Could I please get the link to chat with agent for CDS and EDS chat voucher?
    Any chat tips to get it faster.

    Someone must have answered it earlier but I could not find it.
    Thanks in advance

    • +2

      Cds =you will need a S20 or news cracked screen phone with imei.. Photos get sent
      Eds=tell them you want to upgrade to s21
      Ma code=news letter code
      talk to an agent, let them Follow up and then couple days later you will receive the $50 code

      Samsung Australia has received notice that you have yet to receive the requested $50 Marketing Opt-In Voucher Code to be used on purchases of over $350 on the Samsung Online Store.

      It appears that you have successfully registered, however, your email provider may have blocked emails from our promotional account.

      • Do you know how to get an ODS voucher? Think it's the only one I'm missing

        • Sam method to get as cds
          Need to be the Older phone(pre S20 Series )

          • @watson4884: Is it possible to stack two $100 vouchers? (ODS and CDS) I have one of them but not sure which one I need haha. Thanks mate

  • Mine was delivered today. Posting from my S21+ 👍

    • Legend, when did you order?

      • Ordered mine on the 18th.

  • Does anyone have a spare $100 code? Getting s21 ultra for the missus, thanks a lot.

  • -1

    Hi, does anyone still have a spare $50 newsletter code?

    I've applied with a few emails and haven't received one yet :(

    • +1

      Use a different name when you sign up for the email and use Outlook or yahoo emails.
      That worked for me.

  • Has anyone received the email from Asurion about how to send in their old device? I got my S21 5 days ago, but still haven't* received any info about how/where to send the old phone. If you have received it, what was the sender address? I can't recall whether I used my primary or junk email address. If junk, it could be buried somewhere

    • [email protected] was the email address from last trade up deal. I'm assuming it is same for this deal.

  • so in nutshell
    S21 5g = 1,049
    EDS= -100
    ODS = -100
    CDS = -200
    Signup = -50
    Promo = -500

    Net cost = 99 AUD

    Is this right?

    • you know that CDS needs a broken S20 with pics?
      and one of the 100's needs a S19 or older broken with pics?

      • Do they have to be broken?

        • +1

          well in the chat they kept asking what was wrong with my phone even going to the samsung members app and running the the system tests to see if there was faults…

        • +1

          I just said the phone screen was flickering

          • @Bafranz: yeah but stupid me thought you had to send the phone in to get that discount but seems like you dont…

        • Response below from chat when I mentioned $200 voucher for water damaged S21.

          "For the $200 voucher, let my colleagues in Service Team help you check on it first and provide the information that you need. They have deeper knowledge about it.
          You may reach through them via chat and they are open from 8am-10pm AEST. Here’s their contact information: Via chat: https://livechat.support.samsung.com/Customer_Service/AU"

          Do I go to chat in quote above? Will they do tests over internet to check if my phone is water damaged?

    • S21 5g out of stock all colours

      • Only for 128gb, phantom pink in stock for 256gb.

        Stock come and go throughout the day from experience so check it periodically.

    • Might be $149 as the $50 newsletter code may not work if order is under $349.

  • Hi,

    If anyone has a spare $100 code could I please have it. My DM is open.

    Thank you

  • +1

    Just Ordered the samsung s21+ after trading S9+ for $289

    S21+ 5G = $1249
    EDS= $100
    ODS = $100
    CDS = $200
    Signup = $50
    Promo = $500
    Phone Bonus $60
    Total = $289

    Obviously, I'm not gonna give the Samsung s9 plus so it ended up with $350 which isn't too bad. Let me know if you guys need any help.

    • How did you get the cds and ods? I have an S9 still working but out of warranty. Also have an s21 in perfect condition. I spoke to chat about cds and they referred me to technical support. Im afraid to check with technical as I said S21 has water damage.

      • +2

        Okay so there are two chats, one chat that is a guy with a green border around it in the bottom right corner and there's another live chat for support so I used that. For the ODS, just say you want a $100 voucher that has cracks on the s9 and do the same for s21. I think it has to be cracks in the phone or any damage, idk about water damage so you could do a quick little edit on your phone to make it seem that way. I just used my friends s20 phone for a $200 voucher. Also, make sure you convince them that you are buying today so u can get it over chat right away after sending an email or if you don't u have to wait a day.

        • I have got the EDS, ODS and Email code. I am chatting with agent and trading my note9. Can I get the CDS code for my note 9?
          In last few chats when I asked that I need CDS code and she told me that she can see that they have already issued EDS to me and it is same as CDS.
          Any tips for chat?
          or Anyone can spare one CDS code?
          Thanks in advance for your help.

          • +2

            @sahilk: For the CDS you have to have a phone in the Samsung s20 range or higher and you gotta use another email id since u can only get one per email and to get cds maybe find photos of cracked s20s with the Emei present.

            • @NaviGun: Would you know any place where i can find the Samsung S20 or higher with EMEI? Thanks

              • +2

                @sahilk: you could try gumtree, facebook marketplace or ebay for like cracked samung phones and hopefully find an EMEI one aswell

                • +1

                  @NaviGun: Cool! I was able to get the EMEI easily from facebook :)
                  Thanks a lot

              • +2

                @sahilk: Here is an IMEI number that anyone can use if they want to for the $200 voucher; https://imgur.com/a/X4qprr3 and for the cracked photos, look at https://imgur.com/a/rSlY35n

                • @NaviGun: If you have to give chat your name, email and phone number and if others use the same photos above won't Samsumg work out what's going on?

                  • @Balenoman: yeah thats true, I just put it there so whoever finds it first can use it, there's probably no point using it now

                    • @NaviGun: I have an s9 that I'm willing to trade in, how do I get the highest discount I can for an s21 5g, how can I get the cds, ods and Ed's discount please, so far I have my trade in code that's all, and I am a student with an edu email, TIA boss!

                      • @Toffcuz: did you end up finding out or still need help?

                        • @NaviGun: I figured it out, but I'm trying to also figure out how to get a cds code without owning a device, I only have an s9 and I got all the other codes, the eds and ods and ma and 50 welcome voucher and trade in voucher, I just need to figure out the last cds code without owning a s21 or s20 haha if that's even possible lol? Cheers

                • @NaviGun: Thank you for your help and everyone here. Managed to get Samsung S21 Ultra along with Headphones for $718.

    • How do I get the following codes
      EDS= $100
      ODS = $100
      CDS = $200

      Thank you

  • Ordered S21 Ultra 256 with Buds2 on 25th. Order status is showing Preparing for Dispatch. I'm in Melb, anyone with the same order that has gotten the dispatch notification? Anyway we can speed this process up? I've read a few users received delayed emails from Samsung, but I haven't received that either.

    • Ultra 128 Melbourne, same status, ordered on 24th

      • I tried contacting live chat today.. and they said hopefully dispatched today/tomorrow but expect delays because of Startrack. Ordered Ultra as well.

        • I'm trying to get through LiveChat now, but no-one is responding. I'm fine with the delays but at least it should have been dispatched by now.

          • @ronitdias: ordered 20th, ultra 256g with case. and got my SMS telling me its coming tomorrow just now…
            so yeah wait 4 more days if you ordered on the 24th

          • @ronitdias: Livechat was terrible, it disconnected 3 times before I was able to speak to someone :(

      • Any update?

        • Nope mine still on preparing dispatch

        • Received in Melbourne

          • @Archer12: :O That's nice. Don't know where my package is at, I got the 7-10 days delay email with a supposed tracking number. But no updates after that. Did you get a tracking number or status change on the site?

            • +1

              @ronitdias: All over the shop

              Email yesterday re delays, then SMS from star track at night, received the parcel, then a message from Samsung to say my goods on their way. The only thing on schedule was asurion email, 20 mins after receiving the phone

              Hope you get yours soon

              • @Archer12: What did your tracking number look like? The tracking number that I got in the 7-10 day delay email isn't an official Startrack number. Startrack Numbers are alpha-numeric and 14 characters long and all I got was a 10 digit number.

    • I ordered the same phone on the same date. But in Sydney. It was delivered to me 8pm Monday which is pretty quick, via StarTrack sameday.

      I don't think you would be able to speed this process up - but I hope the status changes for you soon!

      • I just received a text message from startrack that the parcel was collected 30 minutes ago and will be delivered by tonight. I am in Sydney.

  • Does anyone keep receiving SMS about the parcel delivery? I keep receiving message from private number which seems like scam. 0401 499 192 or 0418 927502.
    I ordered S21+ Gold colour (custom made) on 22/09/21 the status is "Processing". the email says "it takes up to 6 weeks". is Anyone in the same boat?

    • +2

      That's probably a scam.. happening to almost everyone in Australia right now. Just don't click the link and download anything.

    • +1

      The legit SMS would say: Your Samsung order xxx" and it'd give the date on when it's expected to reach us. I got only 1 SMS previously (before the SMS, got the email about that Startrack delay too). It seems they're only sending SMS once they know when it'd arrive. You can also check the status on your Samsung account if u signed up (not checking out as guest).

    • Yeah I got two weird spam messages saying I have a delivery with weird links

  • +1

    s21 ultra received

    • When did you order?

      • 18th midday

  • +2

    Ordered S21 256gb for $159
    Thanks to @watson4884 for the EDS code.
    Applied the below codes
    $100 EDS.
    $100 ODS
    $200 CDS
    $50 EMAIL
    $500 bonus
    $40 for my old phone.

    • How can I get the CDS code? I have got the EDS, ODS and Email code. I am chatting with agent and trading my note9. Can I get the CDS code for my note 9?
      previously when i asked that i need CDS code and she told me that she can see that they have already issued EDS to me and it is same as CDS.
      Any tips for chat?
      or Anyone can spare one CDS code?
      Thanks in advance for your help.

    • Good job!! That's so cheap, can't believe I paid $549 for my s21 256gb with the same trade deal earlier in May this year

      • +1

        CDS= you need to have a damaged or non working s20 and above. Voucher is worth $200
        ODS is a $100 code issued for any damaged or non working Samsung phone.
        These codes are issed by the support chat team.

    • How do you get ODS and CDS codes?

      I Have an EDS code and a $50 code if anyone wants to swap?

      • I have a $100 OSD code if you wanna swap

        • i have eds code if you want to swap?

  • I have $100 EDS code to trade for ODS please PM. thanks.

  • +1

    Props to the amazingly quick despatch and delivery time. Ordered Saturday 25/09, midday. and in my hands by 27/09 Monday 8.30pm. Startrack same-day courier delivery.

    ^ S21 ultra 256gb silver if that makes a difference to the despatch time.

  • I have a 100$ EDS code to swap for ODS, please PM me

    • I have OSD code to swap

      • flick me PM and I will send. Cheers

  • -5

    I was literally getting half the family on to Samsung via this deal - ordered on the 17th. The Silver s21 Ultra (for me) is somewhere in WA (Im in Perth) but doesnt look like it will reach me today. The s21 order (for my mum) is still in the warehouse and I have cancelled that for a refund. The custom colour s21U (for my dad) I will sell on marketplace as soon as I receive and will hopefully at least make some profits for my frustrations and trouble.

    ..and this is where I end my relationship with Samsung. Customer service sucks. Yeah I get it that there were strikes and public holidays and COVID etc etc - BUT the lack of communication is not OK, and I am not even asking them to reach out to me - I am trying to call or chat with them and I am getting disconnected and ignored left right centre. The odd times I manage to get through I get told different stories dependent on who I speak with.

    I walked in to an Apple store on the weekend to get an iphone 13 Pro to try out with the idea to use it while I wait for the Samsung (Apple have a 14 day no questions asked return policy even when used) - and was absolutely blown away by the Customer service.

    I love Android, how customizable it is and user friendly - but its Russian roulette with Samsung, if I get a device that is faulty, that overheats, that has green screen issue - I can now be certain I will get ZERO after sales support.

    Meanwhile Apple - just works (both the phone and the service) - in a roundabout way Samsung helped Apple get the sale :)

    • well think about how many people are doing this deal
      I think its more then they wore expecting hence delays

      • +3

        What I don't accept is the new orders are getting processed first, while old orders dating back to the 17th are neglected.

        The post from prettyflyforawifi said it only took 2 days since the order, from Saturday 25th to Monday 27th to arrive.

        How can this be??!

        • yep, within 2 days. I'm not sure how but I can't complain.

          which model is yours? and which city is it being sent to? I can imagine your frustration when you've been waiting for 7+ days and there are some people who received it in matter of 2 days.

          • @[Deactivated]: S21 plus here ordered on the 16th, it was marked “Dipatched” on the 23rd and only today I received the tracking number, which doesn’t show anything because it hasn’t received the first scan. Hopefully another 4-5 days

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