• expired

$500 Trade-in Bonus + $200/$300 off RRP + Trade-in Value When You Buy a Galaxy S21 Series Mobile @ Samsung

3680

Get $800 off RRP plus trade in value to purchase Galaxy S21+ and S21 Ultra 5G
$700 off RRP plus trade in value for Galaxy S21 5G


Get up to $330 off1, plus $500 off bonus offer plus $200 off RRP when you trade in to purchase Galaxy S21 5G.
Get up to $330 off2, plus $500 off bonus offer plus $300 off RRP when you trade in to purchase Galaxy S21+ | S21 Ultra 5G


Mod Note: Use the Samsung Code Request Megathread for requesting a code.


  1. Price quoted is inclusive of a $200 RRP reduction on the Galaxy S21 5G from 16 September 2021 until 30 September 2021 unless withdrawn earlier. based on trading in a SAMSUNG GALAXY S20 ULTRA 5G 512GB in full working condition until date 30 September 2021. Additional $500 discount will be applied at checkout on Galaxy S21 series 5G from 30 July 2021 until 30 September 2021 unless withdrawn earlier. The trade in amount is deducted from the cost of the Galaxy S21 5G. Available at Samsung Stores and on the Samsung Online Store ( samsung.com/au/ ). Visit the website ( samsung.com/au/tradeup ) for further details, T&Cs and a list of eligible devices. This program is only available while stocks last and is subject to limited availability. Redemption of the program will be on a first come, first served basis. Eligible devices and pricing are subject to change. Excludes Samsung’s Enhanced Partnership Portals and Samsung Government. Offer is not available in conjunction with any other offer unless otherwise advised. Discounts are not transferable, exchangeable or redeemable for cash. The Samsung Trade-Up Program is operated by Asurion.
    Bonus Credit Offer: You are entering into these Bonus Credit Offer terms and conditions with Samsung Electronics Australia Pty Ltd (“Samsung”). For a limited time, when you trade-in your existing eligible device, you will receive an additional $500 bonus credit that you can use towards the purchase of a new eligible Samsung product. Bonus credit is in addition to any trade-up credit. Your existing device must be listed here [https://www.samsung.com/au/tradeup/]. Bonus Credit Offer is only available at Samsung Stores and the Samsung Online Store, and is only available while stocks last and is subject to limited availability. Redemption of the Bonus Credit Offer will be on a first come, first served basis. Bonus Credit Offer ends 30.09.2021 

  2. Price quoted is inclusive of a $300 RRP reduction on the Galaxy S21+ and Galaxy S21 Ultra from 16 September 2021 until 30 September 2021 unless withdrawn earlier. based on trading in a SAMSUNG GALAXY S20 ULTRA 5G 512GB in full working condition until date 30 September 2021. Additional $500 discount will be applied at checkout on Galaxy S21 series 5G from 30 July 2021 until 30 September 2021 unless withdrawn earlier. The trade in amount is deducted from the cost of the Galaxy S21+ 5G, and Galaxy S21 Ultra. Available at Samsung Stores and on the Samsung Online Store ( samsung.com/au/ ). Visit the website ( samsung.com/au/tradeup ) for further details, T&Cs and a list of eligible devices. This program is only available while stocks last and is subject to limited availability. Redemption of the program will be on a first come, first served basis. Eligible devices and pricing are subject to change. Excludes Samsung’s Enhanced Partnership Portals and Samsung Government. Offer is not available in conjunction with any other offer unless otherwise advised. Discounts are not transferable, exchangeable or redeemable for cash. The Samsung Trade-Up Program is operated by Asurion.
    Bonus Credit Offer: You are entering into these Bonus Credit Offer terms and conditions with Samsung Electronics Australia Pty Ltd (“Samsung”). For a limited time, when you trade-in your existing eligible device, you will receive an additional $500 bonus credit that you can use towards the purchase of a new eligible Samsung product. Bonus credit is in addition to any trade-up credit. Your existing device must be listed here [https://www.samsung.com/au/tradeup/]. Bonus Credit Offer is only available at Samsung Stores and the Samsung Online Store, and is only available while stocks last and is subject to limited availability. Redemption of the Bonus Credit Offer will be on a first come, first served basis. Bonus Credit Offer ends 30.09.2021 

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closed Comments

      • -1

        this is Samsung - not some small family business

        Can you imagine how many orders Apple would have had to juggle on the iphone 13 release day last week? Have a read of the forums, zero complains or hiccups

        Also as mentioned below - Samsung are shipping some orders immediate and leaving some to sit in warehouse when they were ordered week earlier

        • a release is different as they are expecting an influx of orders
          this deal they prob didnt think it was going to be this big or the higher ups didnt get more people and thought their workforce they have wore enough

        • To make it even more laughable, I just got a Samsung email today saying Congratulations, my order has shipped! I ordered from 18th and it was dispatched on 20th for god's sake.

          I already know from StarTrack tracking that Shipping info was received on 25th, then I got an SMS with tracking no on 27th with estimated arrival on 28th.

          Now it's just sitting in their depot in NSW with no movement since 27th.

          What an absolute joke.

    • +1

      You will get after-sales support, it's not a gumtree seller lol. it won't be 'zero' after support, that is a big exaggeration. If that was the case there would be so much slack against Samsung, consumer cases, etc. I'm yet to hear that happen. So don't sweat that.

      but I hope all goes well.

      Also, live chat would not be able to help that much, as the supply chain is handled by another company (DB Schenker), so Samsung can only check and do so much. So my guess is, they'd really step in and check with the warehouse if its been a concerning amount of time such as 2 weeks.

  • do the codes expire? ($100 loyalty and $50 newsletter). no stock currently for the one i want and waiting for new stock to arrive in next couple of days before deal expires,
    advice welcomed on what to do ta

    • +1

      The $50 newsletter one is valid for a few months I think, but the other ones are only meant to have 7 day expiry.

    • +1

      Loyalty codes are expire in 7 days.

  • I keep getting error message when I try to put an Trade ID "Sorry, due to an error, trade-in service is unavailable at the moment"
    Sigh, been trying from last night. Has anyone know how to fix, or maybe the system just down.

    • You have to enter all details - credit card, etc and also I had to continue the process on the phone that I was trading in on! (an iPhone)

      It wouldn't work for me any other way but I got my order in.

      Just had an email off Samsung saying StarTrack will have delays up to 10 days.

      • I wouldn't get the trade ID number if I didn't enter my credit card details.
        And yes asurion took $1 off from my cc already.
        What did I do wrong here..

        • +1

          that is correct. You did nothing wrong

          They take a pre-authorisation amount of $1. It's probably to verify your credit card is valid.

        • On the iPhone App it gave me the code before I'd entered CC details.

          Maybe try and get in touch with chat..

    • Are you trying generate a second code for a phone you have already used because this what I get using the same IMEI twice, it took my $1 even :(

  • Ordered S21 on the 18th. Phone was delivered to me on the 23rd (Melbourne, day of the StarTrack strike). I just got an email from Samsung stating that my phone is on it's way. Hope they made a mistake and they give me another one!

    • haha, got the email as well just now, my friend got it too, I think there's a bug of their email system to send to some that already received the phone.

    • I got that email too.

  • any Guidance on how to get an EDS via Chat i always end up on sending the IMEI number etc for an ODS code but never an EDS. can any one please share the conversation guide how to get them to generate an EDS?

    • -1

      Swap your extra ODS with my extra EDS?

  • I've got a $200 CDS Code looking to swap for an $100 ODS code. Please PM me in interested.

  • Anyone wants to swap an EDS code for an ODS?

    • -1

      They both have same value, so any reason or tricks why you wana swap?

      • They stack, must have a spare EDS

    • Pm’ed

  • Can someone please expand on EDS, ODS and CDS? What do they stand for?

    • +1

      Have a look through the last 3 pages of this thread

      • Yeah i read over them and couldn't quite figure it out.

        Presuming eds is the loyality code. ODS is the broken phone before s20 and cds is broke s20.

  • No delivery in Brisbane yet, got text for delivery yesterday.

  • +4

    I have just gotten an email from Asurian with instructions for sending make my old phone. It says in the email to make sure you send it back within 7 days to avoid a "late return fee". Is that the admin fee people have been referring to?

    Anyway, I replied to the email and said I now want to keep the phone and asking for instructions on paying back the trade-up value. I'll post what I hear back from them

    • I ignored this email last deal and got charged the value of trade in device only.
      I dont know if the $60 admin fee will be charged this time. I'm in the same boat as yours. Let's wait and see.

    • Just got one aswell

    • Cool, looking forward to hearing how this goes!

      • imagine what happens if we are charged our trade-in fee and $500 promo 😬😬

        • Haha… Then if anyone asks me about Samsung, I'm like "Thank you, next!" 😀😃

    • Any update from Samsung on this? Thanks.

  • I have $100 ODS and $50 newsletter code wanting to swap for an $200 CDS code. Please PM me.

  • Game over its getting super difficult to get an ODS and EDS code now they take a long time to properly validate it

  • Got the email from Samsung about delays.

    Get the below when checking on the StarTrack website.

    We couldn't find your tracking number

    Tracking number xxxxxxxxxx might be incorrect or not in our system yet.

    Ordered on the 23rd.

    • Quote from the email:
      If you have any questions regarding your delivery, please feel free to contact Startrack directly on 13 23 45 or click the link below to check your delivery tracking note that this may not be available until the first scanning event has occurred

    • Same here but ordered on the 22nd

      • If it helps I had movement with the tracking number working now…

        Being packed by sender
        Once they've sent this item, you'll see an update confirming that we've got it

        Most recent update
        Shipping information received by Australia Post
        Date & time Wed 29 Sep • 12:11pm

        • Nothing here yet. That took them a long time to just pack it. Doesn't feel very express haha

  • So I got the navy blue 256Gb S21 Ultra 5g which is saying will take 6 to 7 weeks for delivery. In the trade in app I said my S10+ has some screen issues so I got a trade in value of $5. I will still get my phone right even if I don't send my S10+ in the next 7 days for the trade in? Thinking of selling it after I get my brand new phone :)

    • Ahh you only "have" to send it AFTER you get your new phone, obviously :)

      • are you talking to yourself?

        • Definitely.

        • +4

          He is being polite and adding helpful information for all of us to see but yeah self replies and talking to yourself always looks hilarious it is actually a great comedic experience i do it myself.

          Been laughing at this comment for minutes now.

  • Will pay $50 cash for the cds and ods codes, please pm me thanks

  • I have EDS or 50newsletter code if anyone want to swap one for ODS ,please pm me:)

  • So, I ordered two phones which finally got delivered today. I was not home. my flatmate received it. When I see the tracking number, it still says "it's coming today". I am assuming the delivery driver forgot to scan it before handing it over, however, he did ask my flatmate's name. I am wondering what will happen next. will Samsung still send me the labels to send my old phones back?

    • the labels will come via email, I just got mine today

      • reading at the comments the labels will come once the phone has been delivered. However, when Samsung look at the tracking to check if its been delivered..well the postie forgot to scan so it will never show delivered….did anyone received the label before actually receiving the phone?

      • Did the email say anything about the $60 admin fee if not returned?

        • Hi Homr,

          Thank you for recently completing your Samsung Trade-Up order. We hope you're loving your new Samsung device.

          Once your new phone is successfully set up, you'll need to return your original device within 7 days to avoid a late return charge. It's as easy as:

          1 - Transfer your data to your new phone

          2 - Unlock and disable all passwords and security features on your original device

          3 - Erase any data by performing a factory reset and remove your sim card

          4 - Take your original device and this email into your nearest Australia Post outlet

          5 - Australia Post will take your original device and return it (at no charge) when you show them the eParcel label attached to this email

          Full T&C here
          https://samsung-australia.tradeup.asurion.com/documents/Sams...

  • If anyone needs an EDS cose, I have spare one:

    EDS-A5XM-Z3C4-M37B

    Please replied once you claimed it (might expired tomorrow)

    • Invalid code. Maybe someone used without replying :p

      • Sorry about that. Yeah, not cool for not replying after claimed it

  • Can anyone recommend a good case and glass cover for S21?

    For my previous S10e I used the spigen case

  • -2

    I have these three: $100 EDS, $100 ODS, $50 newsletter code, wanting to swap for a $200 CDS code, please PM me if you have it~

    • What's the $200 CDS code?

  • +1

    To anyone who ordered a customer coloured S21, can you provide us with a timeline of how long it took? Looking to buy a S21 Ultra in Phantom navy.

    • ordered titanium, ETA Oct 17th

    • +2

      I ordered a brown 17/09 - and its already in customization stage due for delivery 08/10 (so 3 weeks ) - although zero faith in Samsungs ETA on delivery

      My husband ordered a brown 10/09 (1 week earlier than me) - and still in processing stage, has not even started customisation - looks like it will take full 7 weeks or more

      There is zero consistency or logic with orders when it comes to Samsung, its luck of the draw

    • Mine is still saying "awaiting approval". Ordered last night.

  • Ordered on 26th, confirmation received same day…now what?

    What will be the next email, if any?

    Or will the phone just turn up lol

  • Ordered 2 phones. One being delivered today. One I got the 7-10 business days due to Startrack email.

    Both are being delivered by Startrack so don't understand how one is delayed and one isn't. Seems like Samsung is blaming their stock issues on Startrack.

  • Does anyone have an ODS or CDS they can spare? I’ve got an EDS if someone wants to trade for a CDS.

    • +1

      Why would anyone trade a precious $200 CDS for a easy EDS lol

      • No idea but I’ve seen people trading ODS for CDS.

  • Does anyone have any newsletter codes to spare? Thank you

  • Startrack delivered my S21 to Melbourne on the 27th, picked it up last night from my parents (mailing address).

    The S21 is noticeably smaller than my S10+ in the hand, same weight exactly but easier to hold. It will be easy to forget how the extra .2" is after not having them side by side.

    The 120hz screen, you notice straight away. As I use my phone mostly for scrolling articles, it's a decent sidegrade for me. Phone is nice and fast, as is fingerprint sensor.

    I like the plastic back, I think I will go without a case and risk it, it has victus glass. I have a nilkin wireless magnetic car charger mount and my S10+ had a wireless magnetic case, so you just pop it in the car effortlessly, but they don't make cases anymore, for S21. I have a spare magnetic U shape thing that was in the box, if I find it I can use the rear tape to affix to S21 so will try that.

    • Does it come with the fast usb c charger and cable or do you have to get those yourself separately.

      • It comes with cable only.

        • Is the cable at least usb c 3.2?

          • @AlienC: I didn't get a cable? I'll look again.

    • What did your tracking number look like? The tracking number that I got in the 7-10 day delay email isn't an official Startrack number. Startrack Numbers are alpha-numeric and 14 characters long and all I got was a 10 digit number.

      • The 10 digital is from Samsung and gives you a startrack tracking number when it's in the system

        • I have the 10 digit code on the 7-10 delay notification saying your order with tracking number ____ may be delayed by approximately 7-10 business days and the Samsung website says the order is Dispatched. So when does the actual Startrack number come in?

          • @ronitdias: When startrack get delivery info, had the same with mine.. just sitting in warehouse for startrack to pick up before it showed up

  • Phone finally arrived yesterday, ordered on the morning of the 18th. Hopefully they sort out their shipping

  • I was trying to get a second handset but Exynos 2200 has AMD gpu. Hope They have this kind of deal for S22. I need that AMD gpu for those switch emulation!
    Only question is can i reuse my Trade ID if i don't send the phone.
    But i guess i can just use the new phone i got when the time comes.

    Anyone aware if they had these kind of deals for s20?

    • +1

      You can just delete the app storage from settings then make a new trade up Id

  • Can anyone share a ODS code or CDS code please if you have a spare one? Thank you.

  • anyone else having issues with Verifying your bank card on the Samsung Trade Up App?

    I keep getting "Card Validation failed - Unable to validate credit card info" and I have tried multiple bank cards

    • Try clearing app data/cache and try again

  • +2

    Phantom black is in stock since 10am. So hurry up :)

  • -1

    Hey guys, I lost my debit card that I used for the trade-in but Asurion still needs to deduct the trade-in value (not sending in my old phone). Does anyone know if you get any emails to update your card info or something if they are not able to charge your original payment method? Thanks.

    • I would assume if there is an error or technical difficulty be it wrong email address or payment info or method they will contact you using whatever details of you they have be it sms, call or email.

      But i am just guessing so not sure.

  • Does anyone know if you can stack multiple EDS codes using different email addresses or names?

    • +1

      Eds ods cds, only different types stack

    • Nope you can only stack different types of codes

  • Anyone have any tips for the $100 chat code or a spare one, chat keeps closing?

    • I got spare. Want one?

      I'm looking for ODS but the agent keeps telling me no such code. Not sure why.

      • I'd love the spare if still available - no luck getting through to chat either!

      • There’s two different chats

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