This was posted 2 years 4 months 23 days ago, and might be an out-dated deal.

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2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband

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2 Months Free on nbn Plans (50/20 - 100/40), First 6 Months 50% off for Fixed Wireless (New Customers) @ Swoop Broadband
Go to Deal
PAEz on 27/11/2021 - 17:14 swoop.com.au (3339 clicks)
Last edited 28/11/2021 - 15:40 by 1 other user

As the title says,
All Most nbn plans except 25, 250 and 1000 are free for the first two months. Including the 1000/50. These are month to month plans, no contract. Minimum cost $0.
Fixed Wirless is %50 off for the first 6 months and then full price. These are a 12 month contract. Minimum cost starts at $433.20.
New customers only.

Been with them for a few years (use to be DCSI) and always been happy. Never had a problem with congestion during peak times. Support have always been helpful, I like that if there might be a problem with your router they will send you one to do tests with. Get great speeds, right now Im downing from my box in france at 6.4 MB/s (Im on 50/20 NBN and live in Adelaide).

Prices AFTER discount ends are…..

Fixed Wireless (%50 off these prices for the first 6 months on 12 month contract)
30/10 $69
60/20 $79
120/20 $89
150/20 $99

NBN (first 2 months free)
50/20 $79
100/20 $99
100/40 $109
250/25 $129 Has been removed since the initial posting
1000/50 $149 Has been removed since the initial posting

Referral Links

Referral: random (16)

Referrer and referee receive $15 credit per month for 6 months.

This is part of Black Friday / Cyber Monday deals for 2021
Internet Black Friday Broadband Fixed Wireless nbn

Related Stores

Swoop Broadband
Swoop Broadband

closed Comments

      • Homr on 28/11/2021 - 11:46

        I guess they dont work on weekends then?

        • TEER3X on 28/11/2021 - 11:48
          -1

          Do you?

          • Homr on 28/11/2021 - 11:49
            +1

            @TEER3X: Yeh I do, I get paid $90 an hour washing dishes

            • BargainMac on 29/11/2021 - 11:16

              @Homr: pls share the details.. may be I'll do this on weekend. better than driving Uber.

        • Futura on 28/11/2021 - 12:19

          They seem like a modern company so I guessed they would at least have automation for some type of orders such as FTTP, but no doesn't seem like to be the case.

        • jmytch on 28/11/2021 - 13:09

          They do work on the weekends

          Weekdays: 8am - 9pm
          Saturday: 9am - 6pm
          Sunday: 12pm - 6pm

          Today is Sunday so I would assume they will start processing any time now until 6pm.

          • Homr on 28/11/2021 - 13:12

            @jmytch: Just placed my order now, hopefully get connected by 6pm today.

            • jmytch on 28/11/2021 - 13:36

              @Homr: Awesome, hopefully it gets connected by 6pm. Did you get any confirmation email or text sms? One of my friend signed up last night and he gave them a call, saying his order isnt on the system like seriously. They will have to come out with an explanation of why they didn't receive anybody's application from last night o.O

              • Homr on 28/11/2021 - 13:40
                +1

                @jmytch: I got no communication at all from them like everyone else.

                • Futura on 28/11/2021 - 15:12

                  @Homr: I'm coming up to 20 hours since I submitted the order.

                  • jmytch on 28/11/2021 - 15:38

                    @Futura: Call up and ask if your order is in the system. It is pretty poor if they dont have anyone's application from last night.

                  • Homr on 28/11/2021 - 16:39

                    @Futura: It's starting to become a joke

                    • jmytch on 28/11/2021 - 17:10

                      @Homr: Yeah true, unfortunately Carol from Swoop have replied in the comments here. She said they only do transfer churns between Mon to Fri. Not on the weekends. Bit strange since NBN can do it on weekend too where I did with ABB and SL before :-/

                      • Homr on 28/11/2021 - 17:31
                        +1

                        @jmytch: Yes very strange………..red flags already?

          • kds5pp on 28/11/2021 - 14:27

            @jmytch: Still nothing from them. LOL.

            • PAEz on 28/11/2021 - 16:19

              @kds5pp: I dont like making excuses for other people but keep in mind this is a small organization compared to the big boys.
              Carol (usually answers questions on Whirlpool) has just commented on such….
              https://www.ozbargain.com.au/comment/11424531/redir
              …and things will get processed on Monday. Hope that eases your tension a little ;P

    • AssociatedSwoopCarol @ Swoop Broadband on 28/11/2021 - 16:31
      +1

      We process orders between 9am and 5pm Mon-Fri. You should expect to receive a response tomorrow.

      • Homr on 28/11/2021 - 16:39
        +1

        yay finally a reply

  • Franconian on 28/11/2021 - 11:48

    Can we specify a connection date? My current plan is still running for a few weeks.

    • AssociatedSwoopCarol @ Swoop Broadband on 28/11/2021 - 17:08

      I believe there's a notes section in the order form where you can specify a date. If not, after you place your order you can email [email protected] and let us know the preferred date.

      • Franconian on 28/11/2021 - 18:02

        Thank you Carol,

        There was no notes section, but I have emailed. I hope the connection date will be scheduled as requested.

      • Futura on 28/11/2021 - 19:31

        Can confirm no section to put any notes

      • Franconian on 29/11/2021 - 11:02
        +1

        Just received a phone call from Swoop. Scheduling a date for connection is not possible.

  • Jacuzzi on 28/11/2021 - 11:51

    I’ve got nbn built into my apartment building (built 2015). Can I pause my month-to-month Aussie broadband and sign up to this then cancel after 12 months and go back to Aussie? Currently paying $65 per month with Aussie.

    • Homr on 28/11/2021 - 11:53

      Wouldn't you be better off cancelling ABB all together so when you come back you'll be a "new customer" and be eligible for their new customer discounts? (if they have any)

      • Haliax on 28/11/2021 - 12:23

        Wouldn't they know he is a old customer by the address he enters?

        • Tinqer on 28/11/2021 - 13:24

          As long as you've been cancelled for 6 months you can usually join as a "new customer" again.

          • Haliax on 28/11/2021 - 13:24

            @Tinqer: Alright, I'll keep switching to take advantage of deals. Awesome!

  • Futura on 28/11/2021 - 15:16

    I was going to submit a second order since it's been about 20 hours since I submitted my initial order and not hearing anything and I've noticed that the 250 & 1000 plans no longer have the free 2 months offer.

    • PAEz on 28/11/2021 - 15:37

      Thanks for pointing that out, Ive updated the post.

    • AssociatedSwoopCarol @ Swoop Broadband on 28/11/2021 - 16:32

      We process orders between 9am and 5pm Mon-Fri. You should expect to receive a response tomorrow.

  • mugs5000 on 28/11/2021 - 15:48

    I just noticed the premium ones are no longer available for the 2 free months. I signed up last night but have no email yet. I did however screen shot the approval…..

    • Futura on 28/11/2021 - 15:54

      I also screenshot the approval

      • mugs5000 on 28/11/2021 - 15:58

        I only did it to show a friend so I don’t get the entire message. Was there an order number?

    • AssociatedSwoopCarol @ Swoop Broadband on 28/11/2021 - 16:32

      We process orders between 9am and 5pm Mon-Fri. You should expect to receive a response tomorrow.

    • Homr on 28/11/2021 - 16:45

      I wonder if they will honor it for the ones that already ordered

  • AssociatedSwoopCarol @ Swoop Broadband on 28/11/2021 - 16:10
    +4

    Hi all! I'm Carol from Swoop.

    Expect order processing to commence tomorrow morning. We've had an amazing response and we'll be playing catch up for a couple of days, most likely, but will be working to complete your requests as quickly as possible.

    Thanks for the support :)

    • Homr on 28/11/2021 - 16:40

      Thanks Carol, looks like its going to be a busy day for your team tomorrow

    • Futura on 28/11/2021 - 16:45
      +1

      Hi Carol, will my original 1000/50 order be honoured as I submitted a subsequent order the following day for a 100/40 service as the 1000/50 wasn't showing as free for 2 months anymore.

      • AssociatedSwoopCarol @ Swoop Broadband on 28/11/2021 - 17:10
        +1

        I expect we'll honor the options you had available at the time of sign up, even if that offer has subsequently been closed. We'll confirm as we process tomorrow.

        • Xeonelite on 28/11/2021 - 17:25

          Hey I called up to schedule a connection as it wouldn't let me online but they said I'd be called back tomorrow. Does this mean I'll miss out on the 1000/50 free 2 months? Thank you.

          • Homr on 28/11/2021 - 17:41
            +2

            @Xeonelite: damn man, you should know the rules here. Sign up, think later

          • AssociatedSwoopCarol @ Swoop Broadband on 28/11/2021 - 18:11
            +1

            @Xeonelite: Please email [email protected], subject Att: Carol, and refer to this post. I'll intervene tomorrow to sort that out for you.

        • kazer on 29/11/2021 - 13:55

          I just received a call from sales team saying they wont honor the initial signup. disappointed

          • HardQuiz on 29/11/2021 - 14:35

            @kazer: Why? What did you signup for ?

            Did they provide a reason or compromise ?

            • kazer on 29/11/2021 - 14:41

              @HardQuiz: i signed up to the nbn1000/50. they said that plan was advertised by mistake and it is not available. basically told me the best they could do was 100/40

          • kazer on 30/11/2021 - 10:19

            @kazer: Update : i sent them an email and pointed out others were getting it honored. got a call just now and they were happy to honor the same for me too.

  • CoronavirusVaccine on 29/11/2021 - 09:06

    Does anyone know what type of connection settings does Swoop use for FTTN? DHCP or PPPoE? Couldn't find this on their website with a quick Googling.

    Also are these behind CGNAT? A routable public IP is useful for some use cases

    • AssociatedSwoopCarol @ Swoop Broadband on 29/11/2021 - 09:35
      +2

      We use PPPoE. No CGNAT.

      • Futura on 29/11/2021 - 11:18

        Will we get an email with login details, Exetel didn't send me one last time and I had to call up which is an annoyance.

      • jmytch on 29/11/2021 - 11:29

        So you give dynamic IP or static IP to the customers?

        • AssociatedSwoopCarol @ Swoop Broadband on 30/11/2021 - 13:18

          Dynamic. Static IP available for $5.50/month

      • CoronavirusVaccine on 29/11/2021 - 14:15

        Thank you for the prompt reply!

  • rabkoa on 29/11/2021 - 10:47

    Hello Swoop rep, I signed up this morning. Given the weekend backlog, when can I expect to received confirmation email ?

    • AssociatedSwoopCarol @ Swoop Broadband on 30/11/2021 - 13:25

      With higher than expected take up, we're forecasting a couple more days to process all orders. Sorry for the delay.

  • stone8552 on 29/11/2021 - 11:15

    Got phone call from swoop, say it will take 1-3 days to active thr service
    Good one.

    • Futura on 29/11/2021 - 11:16

      Geeewhiz… No automation then or it must go to a wholesaler to be processed.

    • Haliax on 29/11/2021 - 11:37

      When did you sign up? Because I haven't heard anything from them. Although, I'm not in a rush,
      they could of handle it better by sending emails to confirm the orders.

  • Homr on 29/11/2021 - 11:37
    +1

    Still no email, wtf?

    • [Deactivated] on 29/11/2021 - 11:45

      Same. Give it a few days I guess? I wanted it to start on the 1st of the month, so not too concerned if it takes a couple days.

      • Haliax on 29/11/2021 - 11:52

        Exactly, it's a great deal so waiting shouldn't be an issue.

      • Homr on 29/11/2021 - 11:52

        my superloop runs out on the 6th and they have already issued me an invoice.

        But come on, FTTP should've been automatic

  • Koipanda on 29/11/2021 - 11:53
    -1

    So they cut out your current internet while changing over which takes 1-3 business days…. Wtf

    • jmytch on 29/11/2021 - 12:11

      Wow that is not right thing to do as your current internet should not be disconnected until the time is closer to churn over to new provider when activating the service.

      1-3 days without internet seriously, not looking good

    • Haliax on 29/11/2021 - 12:17

      They cut your NBN service?

    • Futura on 29/11/2021 - 12:20
      +1

      Please don't tell me they churn FTTP instead of just activating on spare UNI-D port?

      • Haliax on 29/11/2021 - 12:21
        +3

        Ok, Nobody tell him.

      • jmytch on 29/11/2021 - 13:09

        Lol, well if not on FTTP then FTTN still dont need to be disconnected as new provider would only activate the service when it gets closer rather than dropping current existing internet connection and wait 1-3 business days is a joke these days.

        Should not be out without internet for that long but for only 5-10 minutes like ABB/SL then that makes more sense right? FTTN can even get connected fast with SL/ABB in just 10 minutes, if not delayed for a hour or two which is alot less than business days.

    • Homr on 29/11/2021 - 13:16
      +1

      surely you heard it wrong. You can have 4 services connected with FTTP

      • Koipanda on 29/11/2021 - 13:37
        -1

        No… They said that they cut it out while the order is processing… which can take 1-3 business days…

        • Homr on 29/11/2021 - 13:51
          +1

          I will go ape shit if i go home today and find out my FTTP is cut

          • jmytch on 29/11/2021 - 14:07
            +1

            @Homr: True, that what I would feel exactly. Should not take days tbh, should be minutes to 1 hour max imo.

    • AssociatedSwoopCarol @ Swoop Broadband on 30/11/2021 - 13:27

      If your current service has stopped, that should mean the wholesaler has processed a churn. At that point, it should be ready to go with us - you'll just need to program your router with our PPPoE settings.

  • Futura on 29/11/2021 - 14:52

    Had a call from rep, order processed, received some emails including login details so far so good! Fingers crossed for connection, confirmed they won't churn service over as FTTP and will connect on spare UNI-D port.

    • kazer on 29/11/2021 - 14:53

      which nbn plan did you sign up to?

      • Futura on 29/11/2021 - 14:54

        1000/50. Orders will be processed in next couple of days, sounds like they are doing it manually.

        • kazer on 29/11/2021 - 14:54

          wtf. the rep just called me today morning and said it was a mistake and they cant process my 1000/50. said the best they could do was 100/40

          • Tinqer on 29/11/2021 - 14:55

            @kazer: Odd. Are you on FTTP?

            • kazer on 29/11/2021 - 14:55

              @Tinqer: yes

              • Tinqer on 29/11/2021 - 14:56
                +1

                @kazer: ok. I haven't heard anything about my own plan yet but will let you know

                • Haliax on 29/11/2021 - 15:05
                  +1

                  @Tinqer: I wonder how they determine who to sign up first, because I saw the deal before the post and I haven't heard a thing.

          • Futura on 29/11/2021 - 15:14

            @kazer: From order email after phone call

            Plan: Swoop NBN Home Ultrafast 1000/50 Unlimited
            Promo Code: BLACKNBN

          • Homr on 29/11/2021 - 15:22

            @kazer: Poor form if that's the case

      • kazer on 30/11/2021 - 10:19

        Update : i sent them an email and pointed out others were getting it honored. got a call just now and they were happy to honor the same for me too.

  • Franconian on 29/11/2021 - 15:14

    I asked to schedule my activation as I already paid for my current plan for a few more weeks.

    Was told this isn't possible and service is already connected now. Signed up pretty late yesterday.

    • Homr on 29/11/2021 - 15:21

      are you connected already? FTTN or FTTP?

      When did you sign up?

      • Franconian on 29/11/2021 - 15:37

        I signed up late last night. FTTB

        Maybe they signed me up quicker as I requested for a later date connection?

        • Homr on 29/11/2021 - 15:37

          What speed? Looks like 1000/50 will not get honored

  • ozizoy on 29/11/2021 - 15:30

    So Please tell me do they honor the 1000/50 plan or will give me a call and saying no luck for me. :(

    • Homr on 29/11/2021 - 15:38

      Looks like it won't be honored. I'm on the same boat, FTTP 1000/50

  • jmytch on 29/11/2021 - 16:06

    Still waiting for a call from a rep, still nothing so far today. Signed up yesterday afternoon, and strange Franconian mentioned he signed up late night last night, so they did his earlier than mine? Aint they doing the order list in queue so how does late night sign up get in first before the people who signed up in the afternoon does not make any sense. Are they doing the queue backwards?

    • Futura on 29/11/2021 - 16:08

      I submitted my order Saturday and have received a call

  • BrokeCamel on 29/11/2021 - 16:11

    Anyone get a confirmation email yet?

    • Futura on 29/11/2021 - 16:16

      Yes after they called me, didn't get any over the weekend when I submitted the order/web form.

      • Homr on 29/11/2021 - 16:44

        did you 1000/50 get honored?

        • Futura on 29/11/2021 - 16:56

          Yes.

          From email confirmation:

              Plan: Swoop NBN Home Ultrafast 1000/50 Unlimited
    Promo Code: BLACKNBN
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