This was posted 1 year 11 months 13 days ago, and might be an out-dated deal.

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$40 Cashback on 12-Month $49 eBay Plus Subscription @ ShopBack (New & Reactivated Subscriptions)

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$40 Cashback on 12-Month $49 eBay Plus Subscription @ ShopBack (New & Reactivated Subscriptions)
Go to Deal
Taegukgi on 20/05/2022 - 00:01 shopback.com.au (5878 clicks)
Last edited 27/05/2022 - 14:15 by 2 other users

Nice timing with the eBay plus weekend starting soon.

  • Existing eBay Plus Customers will not be eligible for cashback on Sign Ups
  • Customers who cancel their Free trial will not be eligible for cashback
  • Monthly eBay Plus Subscriptions are ineligible for cashback

ShopBack rep -

Cashback will track initially at $0, but will be uplifted to the correct value once your annual subscription has been confirmed (after the free trial).

4pm Update — Shopback have added details here regarding stacking this promo with the $20 voucher.

27/5 Update — See here for updated information on Missing Cashback / No Tracking: Please lodge a missing cashback claim from your ShopBack account.

Referral Links

Referral: random (3983)

$30 for referrer, $10 for referee after referee qualifies.

Qualifying requirements for referee: 1. Made a minimum $20 online purchase (below exclusions apply), 2. Received a minimum $10 confirmed cashback online, 3. Added banking details to account.

Users will need to fulfil the referral criteria within 180 days from referee's sign-up date to unlock cashback.

Exclusions: Any other ShopBack new customer bonus offers; Purchases from Uber, Kayo Sports, DoorDash, Hayu, Accor Hotels, Intercontinental Hotels Group, ShopBack Vouchers (Gift Cards), Woolworths Gift Cards, Circles.Life (list subject to change)

Other Cashback eBay Australia Membership

Related Stores

ShopBack AU
ShopBack AU
Third-Party
eBay Australia
eBay Australia
Marketplace

closed Comments

  • alexshel on 05/06/2022 - 00:11

    Got my $40 tracked.

  • gimme on 05/06/2022 - 09:05

    Finally tracked. Says end of Aug for payment. Is that normal?

    • chrisie on 05/06/2022 - 10:52
      +1

      If you PM @gotyourback he will sort that out.
      Mine was the same.

      • fedwood on 05/06/2022 - 11:37

        Same. Mine got tracking fixed at midnight. Says 19 August for approval date

        • Store Repgotyourback @ ShopBack AU on 06/06/2022 - 09:23

          Hey mates, shoot me a DM if you haven't already regarding your redemption date, happy to get this looked into and fixed up.

  • Babyboss on 05/06/2022 - 09:09
    +1

    Purchased on May 22nd , lodged claim on May 27th.
    Still no update yet 🥲🥲

    • GreenGuava on 05/06/2022 - 10:35
      +2

      Same here, purchased 24th May via PayPal, missing cashback report lodged 1st June. Still showing as 'calculating' in my cashback activity history 😕

      • GreenGuava on 12/06/2022 - 07:15

        Mine finally tracked just past midnight this morning (12 June) and I also received an email update to my missing cashback report to confirm that the missing cashback had successfully tracked and credited to my account

        I understand there's probably been a lot of manual checking on SBs end, so thanks for finally getting this sorted and also thanks to GYB for your help and engagement with the community.

        I will say that the wait was an absolute killer, especially after reading comments from those who unfurnished got their claims rejected. Definitely relief to have mine finally track that's for sure!

    • Babyboss on 06/06/2022 - 07:39
      +1

      Successfully tracked $40 on Jun 5 🙂

  • MrCAMEL on 05/06/2022 - 13:21

    I signed up through this. It seems to be working now after contacting them.
    But it seems to have triggered something in the eBay system to charge me 55 cents from 2020. They sent an invoice.
    I think that was around the time I was selling a small few items for a couple of dollars with no final value fee promotion, but the still tried to charge me. They also added a $15 payment 'dishonour' fee because I didn't have auto payments setup. I ask eBay chat to find on the website about this fee and he couldn't find it because it wasn't anywhere! He said be aware this is a fee. I said it's not even listed on the fees on the website! Dodgy.

  • RaceDoge on 05/06/2022 - 17:25
    +1

    Looks like some patience is required here, but it will get sorted in the end.

    I now have $40 showing as pending (available by 20 Aug 2022).

    For those that are waiting, just to give an idea on lead times:

    21-May purchased eBay Plus. No tracking showing in ShopBack.
    26-May after waiting the recommended 5 days, I submitted a claim with ShopBack (which then showed the amount as calculating).
    27-May I messaged GYB separately to make sure I was included in the "mass-fix" that had been discussed here.
    31-May GYB replied (reasonable response time given the volume of messages they would be getting!) who confirmed my details and assured that my case will also be investigated.
    5-Jun ShopBack is now showing the transaction as pending.

    • ShouldIBuyIt on 05/06/2022 - 17:35
      +4

      Do every single of us need to message GYB to get it sorted? I mean surely they can just bulk batch all the claims. What's taking so long?

      • chrisie on 05/06/2022 - 18:16

        Shopback seem to be a a Mum & Dad business that need to get there shit together .

        • CodeXD on 05/06/2022 - 18:55

          Their.

          The irony of saying someone else needs to get their shit together…

      • gimme on 05/06/2022 - 20:45

        I didn't message gyb, just put a claim in on the website and got sorted

      • DoctorCalculon on 05/06/2022 - 23:15
        +1

        They are processing every single claim one by one (i.e. manually). So, GYB and SB team have their work cut out for them.

        What astounds me is how the eBay Plus store was onboarded without any basic end-to-end testing of purchase tracking. This whole fiasco could have been avoided if there were some smoke tests before going live.

        • USER DC on 05/06/2022 - 23:19

          Yes absolutely correct, I get SB to track my orders from their chromium extension.

          And it would like track without even me having to click on the Cashback extension. (mostly only for those eBay $0.00 transactions - transactions with use of a voucher/promo code).

          But this one where i had screen recording of going through their website link, and then also having normal eBay AU activated, they still cannot have had tracked both of the $40.

        • Store Repgotyourback @ ShopBack AU on 06/06/2022 - 09:36
          +1

          Hey mate, I assure you there was and always is end-to-end testing for all our merchants before we send them live, unfortunately despite our best efforts and intentions, things can still unexpectedly go awry from time to time. If and when it does, though, we are committed to making sure it gets fixed up ASAP.

          • DoctorCalculon on 06/06/2022 - 12:21
            +1

            @gotyourback:

            things can still unexpectedly go awry from time to time.

            Sincere apologies, as I misspoke. It is also very likely eBay changed something on their back end without informing you guys causing an 100% failure rate in tracking.

            If and when it does, though, we are committed to making sure it gets fixed up ASAP.

            Thank you for all your hard work, GYB. I am sure you will need a holiday after all of this is sorted out.

      • Store Repgotyourback @ ShopBack AU on 06/06/2022 - 09:33
        +3

        Hey mate, if you submit a claim via our website, this should be sorted just fine, however I asked community members to message me so that I can track the claim process myself and chase eBay Plus directly so I can be sure our community will get the cashback. Most tracking issues are resolved simply be submitting a claim, in this case since it was an issue affecting the community widely, I stepped in to make sure that this was being seen to with urgency, which is why I asked folks to reach out, It's been a mammoth task, but worth it to me so I can stay in contact with community members directly to provide updates on their specific cases and so that they can be sure that their frustration is being heard and their claims seen to.

        Please feel free to reach out if you ever have any q's or issues, I'm here to help out.

        • ShouldIBuyIt on 06/06/2022 - 10:20

          Cheers, appreciate the inputs.
          I'll wait my turn, would be good if you could broadcast here what claims day the team is at.
          I ordered on the 25th so if the team is still manually processing 23rd-24th, no point to spam you (yet :-))

          • Store Repgotyourback @ ShopBack AU on 06/06/2022 - 11:18

            @ShouldIBuyIt: I'll see if I can get an update on where they're at, will update here when I hear back :)

            • edrift on 06/06/2022 - 11:21

              @gotyourback: Any chance you could check mine too?

              I signed up on 24th May and cashback still hasn't tracked.
              Missing cashback claim is still in pending

              • Store Repgotyourback @ ShopBack AU on 06/06/2022 - 11:31

                @edrift: For sure mate, I've gotten your details via DM previously, but I'm asking for an update on when these will be credited. It shouldn't be long, but I'm seeing if I can get specifics and will update here when I do.

  • Pcosmic on 05/06/2022 - 17:56

    Still marked as 'Pending'. Already messaged gyb

  • thankyou on 05/06/2022 - 21:51
    +1

    I’ve just submitted a claim for missing cash back for the first time. Fingers crossed it gets resolved smoothly.

    • thankyou on 13/06/2022 - 06:40

      I don’t understand why my claim got rejected. Messaging gyb now.

  • neo335 on 06/06/2022 - 09:37

    Mine is now showing as pending ($40) and available by 19/8. Is that right?

    • neo335 on 06/06/2022 - 17:55

      Just got confirmed by Sb that mine is redeemable by latest 19/8.

  • mjanderson on 06/06/2022 - 10:07
    +1

    Mine came through this morning. I logged a missing cashback claim a week after the original purchase (following advice from GYB in this thread) - all dealt with by ShopBack, updated the tracking with the correct value $40, pending, available 23 August. Thanks to GYB for the regular updates here!

  • SR9 on 06/06/2022 - 11:34

    I made the purchase on 24 May and it still says calculating. Do I need to lodge the missing cashback?

  • cariDisc on 06/06/2022 - 11:46

    I made the purchase on 25-May, wait few days to see if it tracked, and it didnt, so raise missing cashback request on 31-May.
    It still said calculating today.

  • Miss B on 07/06/2022 - 00:09
    +1

    Sent a message to GYB a while ago (he's responded with updates a few times), also lodged Missing Cashback from the click activity as suggested. It's taken a bit of time, but not much effort (for me at least). I figured as long as they sorted it before it's meant to be approved it's all good. $40 now tracking. Good deal. Also got the $20 voucher, so pretty happy. Getting paid $11 to have ebay plus feels about right.

  • shernjr on 07/06/2022 - 00:18

    Just received notification that mine tracked for $40, available by 19th August. Everyone else's should come through in time. Many thanks to GYB and their team.

  • DoctorCalculon on 07/06/2022 - 00:35
    +1

    Messaged GYB last week with the requested details.
    Received message from Jasmine around midnight.
    $40 now tracking.
    Confirmation date of 20 August 2022 seems to be incorrect. I note @gotyourback is already looking into this for everyone.

  • USER DC on 07/06/2022 - 03:09

    GOT AN EMAIL response from SB saying

    Maximum only 1 x $40 per Shopback/eBay Account.

    So technically quite glad I managed to get one of my membership refunded. So i wont have to be worried on that, if I didn't had that refunded, would have had been down $40.

    But Kinda shame also that Shopback didn't disclose that only 1 $40 per Shopback account, i mean they did discourage it but didn't say that was ineligible.

    • DoctorCalculon on 07/06/2022 - 05:06
      +1

      But Kinda shame also that Shopback didn't disclose that only 1 $40 per Shopback account, i mean they did discourage it but didn't say that was ineligible.

      Still no mention of it under the DON'T section on the store page.

  • Italkdigital on 07/06/2022 - 03:13

    Wow all this effort now eBay is offering $50 vouchers for eBay plus signup of course targeted but 3 out of my 8 eBay accounts got an email invitation lolz 👍😁

  • nGu on 07/06/2022 - 03:22

    CB confirmed just now

    • USER DC on 07/06/2022 - 04:03

      must be joking

      • DoctorCalculon on 07/06/2022 - 05:02
        +1

        They must have meant tracked.

        • OzBestDeal on 07/06/2022 - 07:07

          Mine is tracked at exactly midnight last night, and got template reply from Jasmine SB. Probably they figure out how to mass-fix this debacle

          Now let's hope they pay out and not declined in few months time

  • edrift on 07/06/2022 - 07:07

    Mine has finally tracked!

    Thanks gyb!

  • ihbh on 07/06/2022 - 08:26
    +8

    Mine tracked last night.

    Three lessons from this experience:

    1. Cashback affiliates don't set out to rip you off - that's not their business model.

    2. There are bound to be teething problems now and then, but cashback affiliates have great customer service and will sort it out.

    3. Many Ozbargainers are children. They carry on like a pork chop, throwing tantrums, think they're entitled to the world, won't wait more than a day and threaten to never use the business again. I can't speak for thees businesses, but I don't think many want children for customers.

    • bghunter on 07/06/2022 - 08:26

      So true

    • OzBestDeal on 07/06/2022 - 16:23
      +1

      won't wait more than a day and threaten to never use the business again

      But then jumping straight back in on the next $5 off $100 giftcard promo

    • ash2000 on 08/06/2022 - 08:01

      Three lessons from this experience:

      1. Agreed, but in fairness, I don't see anyone indicating this is a deliberate cash grab.

      2. Yes, but in this case, the problem was identified yet SB continued to keep the offer active.

      3. I think understandable frustration, although whether or not we get the $40, it won't be high on the list of life's disappointments.

      Putting this peccadillo aside, SB has been a very good provider of cashback services IMHO.

      • gimme on 08/06/2022 - 10:46
        +1

        It wasn't that long ago when they got hacked and everyone here were screaming blue murder lol. 2mins later everybody jumped on the next offer.

  • F-22 on 07/06/2022 - 09:47
    +1

    I lodged missing cashback claim. Purchase was on 23/05. Have not heard anything back from Shopback. Currently sitting on "calculating".

  • Pobman on 07/06/2022 - 12:56

    After putting in a claim shortly after it was first mentioned to I got the claim approved email this morning and amount moved to pending for August.
    Probably wouldn't of noticed had this problem not been mentioned in other threads here on OZB.

  • Nanigugu on 07/06/2022 - 13:21

    Mine tracked at $0 calculating on 21/5. Finally got a notification today under a new entry dated 24/5 with $40 pending. Thanks gyb for your help!

  • Pcosmic on 07/06/2022 - 14:12

    So what is the exact date for it to be available? July or August? Mine is set as 19/08 just like everyone else

  • dsj1188 on 07/06/2022 - 18:51
    +3

    Showing as pending now. Give credit where it is due. It must have been a nightmare for gotyourback to go through every claim and answer each email. But that is what he did for me. So thank you. You came through like you said you would

    • DoctorCalculon on 07/06/2022 - 20:14

      Good point.

      Thank you @gotyourback for your stellar efforts, and going out of your way to respond to every non-stop DMs.

  • JHoliday on 08/06/2022 - 00:09

    Having issues trying to use the $20 voucher. Keep getting the following error on the final payment screen - "Please check your payment details or use a different payment option."

    Trying to buy https://www.ebay.com.au/itm/384674611146 and three of these https://www.ebay.com.au/itm/182675132075?var=485225183383

    Total comes to $22.04 and I am trying to use gift card of $2.04 to pay the balance.

    I'm wondering if the issue is because there are two different products from 2 sellers? Does the $20 voucher need to be used from only one seller?

    Or is it because trying to use gift card to pay balance? Do I have to pay the balance with credit card?

    • JHoliday on 08/06/2022 - 06:52

      Turns out it wouldn’t let me check out with the $20 voucher and a gift card? Had to use the $20 voucher + credit card payment for the balance

    • rski on 08/06/2022 - 10:18

      I was able to use the $20 sign up voucher with a $50 ebay gift card plus the left over $3 through PayPal successfully last week. It definitely is possible (or was when I did it).

      • JHoliday on 09/06/2022 - 18:59

        Thanks for confirming. I kept getting ‘Please check your payment details or use a different payment option.‘

        Even tried with two different gift cards and got the same error. Hopefully still works for others.

  • ShouldIBuyIt on 08/06/2022 - 09:31

    Mine was tracked as $40 at midnight. Purchased on 25/05 after 8pm.
    So looks like that's where the team is at so far.
    Sorry I doubt you :-)

    • PlagueistheCheap on 08/06/2022 - 18:51

      Hmm I purchased on 25/5 at 5pm and still nothing.

      • ash2000 on 09/06/2022 - 16:55

        20th @ 9pm still nothing.

  • Grale on 09/06/2022 - 17:46

    just putting it out there that mine is also tracking as pending now, massive thanks to GYB for helping us get across the line.

  • X1210 on 10/06/2022 - 00:26
    +1

    Mine was untracked, then I claimed a missing cashback after 2 days (22/05), and just received following email today:

    Thank you for submitting a missing cashback claim.

    We have appealed this missing cashback claim with the merchant and found that the merchant has deemed ShopBack ineligible to earn commissions on this transaction which results in us being unable to pass the cashback along to you.

    ShopBack awards cashback on your transactions on the basis that the merchant attributes your order to ShopBack and pays us a commission, they are the deciding party on a sale being attributed to ShopBack.

    Learned my lesson.

    • whtsthenews on 10/06/2022 - 10:53
      +2

      I have received same email, I did everything as per the requirements, still denied….

  • Teh White Mamba on 10/06/2022 - 06:42

    Had my cash back track after putting in a missing cash back claim and just got contacted via email that it has now been denied and I won’t be getting my $40 even though it tracked and click history was there.

  • LLOzBargain on 10/06/2022 - 10:52

    Got an email today saying "We have appealed this missing cashback claim with the merchant and found that the merchant has deemed ShopBack ineligible to earn commissions on this transaction which results in us being unable to pass the cashback along to you." @GYB

  • Spending2Much on 10/06/2022 - 11:01

    What the….from comments above, all those initially that jumped for joy when their $40 got manually tracked after 3 weeks or so, are about to be bitterly disappointed when all cashback claims are rejected.

    • CodeXD on 10/06/2022 - 11:21

      Who had their $40 manually tracked and rejected?

      They should be still in pending 60/90 days from transaction.

      • Teh White Mamba on 10/06/2022 - 11:30

        It’s literally in our comments above this that ShopBack reps are contacting us telling us it will not be honored, expect more comments as people get contacted throughout the day.

        • CodeXD on 10/06/2022 - 11:51

          None of those had their $40 tracked. They raised the claim, and it got rejected.

          They are in a difference scenario compared to those who got pending $40 in their SB account.

        • DoctorCalculon on 11/06/2022 - 14:17

          Have any of you guys actually reached out to @gotyourback, which he had asked us to recently in this thread?

          • ShouldIBuyIt on 11/06/2022 - 14:34
            +1

            @DoctorCalculon: I did not. My $40 are pending. Available by 24/08. I did not get the free trial, hence no reason why I should not get it by 24/07 instead. I'll probably complain about it since they sent me 2 emails for feedback…

            • DoctorCalculon on 11/06/2022 - 14:54
              +2

              @ShouldIBuyIt: My comment was meant for those recent members complaining about their CB being rejected after a claim.

              I did not get the free trial

              Neither did I. Available Date: 20/08. It should be: 20/07 (as per their eBay Plus store page - Claim Duration: 60 Days).

              I don't know if GYB is still looking into this.

              • Spending2Much on 11/06/2022 - 15:13
                +1

                @DoctorCalculon: And same. No free trial. At least mine is coming, potentially coming….23rd Aug, if it doesn't get rejected.

  • SR9 on 11/06/2022 - 22:22

    Cashback finally tracked. Thanks GYB!

    • USER DC on 11/06/2022 - 22:58
      -1

      For me as well now its tracked in a way that I know which account it is linked to (aka email is in order ID), only problem I still have not been made clear which account is the 22 May tracking linked to. I think I have some clue to which account it is linked to, just not 100% sure.

      Anyway as SB email said they will only approved 1 $40 so not much hope, But some hope nevertheless

  • Agret on 16/06/2022 - 14:17

    20-05
    15:05
    eBay Plus
    Clicked
    Your click has been recorded and we are checking to see if you shopped at eBay Plus. If so, you will see your Cashback within 2 days.

    Man 2 days is taking a long time.

    Has anyone received their $40 cashback yet?

    I received an email from shopback saying that I can save $40 on eBay Plus on the 20th May.

    Opened the app and purchased the subscription through the app by clicking on the promotion, not through an external browser.

    I jumped on it early before the link in the app was updated to the $20 voucher page, do you know where/how to contact ebay to receive the $20 promo?

  • AusBargains on 16/06/2022 - 19:02

    It was a struggle but the cash back was tracked and recorded. Now to wait for it to actually clear.

  • Positivelypoopoo on 17/06/2022 - 00:19

    Finally tracked today after jumping through the hoops, but still have to wait til late August to clear. What a waste of time

  • Alanw on 19/06/2022 - 15:16

    Cashback not tracked. Paid the plus membership fee today $49! Cannot report a missing Cashback because exceeded the 30 day time period. Not happy with shopback!

    • CodeXD on 19/06/2022 - 16:05
      -2

      Wow in the entire 30 days you didn't raise a claim? Ahaha that's really on you bro

      • Alanw on 19/06/2022 - 16:35

        Because mistakenly my understanding is that the cashback will be tracked upon payment to eBay. The free trial ended yesterday and eBay charged me $49 yesterday and I set a reminder to check in with shopback today!

        • EboyLi on 21/06/2022 - 12:33

          Same, because I've checked with ebay and they can't provide an order ID because we're on free trial and they didn't charge until free trial ends after 30 days. I've sent an email to shopback

          • Alanw on 21/06/2022 - 15:28

            @EboyLi: Thanks mate, which email address did you send to shopback?

        • Grale on 21/06/2022 - 13:05

          pretty sure you can just get ebay to cancel and refund you if it only started yesterday.

  • momptdeals on 23/06/2022 - 15:58

    @dealbot and @gotyourback

    I think shopback pulled the rug under my feet. I purchased on the 24th, got confirmation shortly after that it's tracked and saw a pending $40 shopback. Now scrolling through my click history it's just showing as "clicked" no pending shopback

    "eBay Plus
    24 May 2022 10:10
    Clicked
    Clicked
    Your click has been recorded and we are checking to see if you shopped at eBay Plus. If so, you will see your Cashback within 2 days."

    • CodeXD on 23/06/2022 - 16:15

      Go to https://www.shopback.com.au/cashback

      Select ebay plus from the 'all stores'

      I can see my $40 from that.

      • chid on 24/06/2022 - 11:48

        mine still says "Calculating" is this normal?

        • USER DC on 24/06/2022 - 20:07
          +1

          Absolutely nothing about this deal was normal, you can take that "Calculating" as abnormal too.

  • ShouldIBuyIt on 26/06/2022 - 09:44

    Damn, I let the $20 voucher lapse. Expired yesterday. Anyone in the same situation and managed to get it extended? Annoying ebay can't stack up codes, placed a few order in the past 30 days but use the 22% off code

    • USER DC on 26/06/2022 - 10:08
      +1

      No once you let it expire, its gone and is worthless

      • ShouldIBuyIt on 26/06/2022 - 10:59

        Oh well, lesson learnt.
        Any convenient way to use the monthly $5 off $15 without having to buy landfill? Thinking cat food or something like that. Something I'd buy anyway.
        Any ideas anyone?

        • HopSkipJumpFallSplat on 26/06/2022 - 11:02
          +2

          I used the 5 off 15 to buy several pairs of socks.

        • USER DC on 26/06/2022 - 11:10
          +2

          you can buy multiple items too (aka buy items from different items of smaller $ value until $15 item total is reached)

          some examples are coin batteries, gloves, LED lights, USB cables etc

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