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Arlo Pro 4 - 4 Pack $908 / 2 Pack $489 / 1 Pack $258 Delivered, Essential Doorbell $198 Delivered @ Amazon AU

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4 Pack: https://www.amazon.com.au/Arlo-Pro-Wire-Free-Spotlight-Camer…
2 Pack: https://www.amazon.com.au/Arlo-Pro-Wire-Free-Spotlight-Camer…
Single: https://www.amazon.com.au/Arlo-Pro-Wire-Free-Spotlight-Camer…
Essential Doorbell: https://www.amazon.com.au/Arlo-Essential-Wire-free-Detection…

Same price at JB Hifi if they have stock at your local:
https://www.jbhifi.com.au/products/arlo-pro-4-wire-free-2k-h…

Was able to price match Amazon at Officeworks this morning.

Price History at C CamelCamelCamel.

Related Stores

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closed Comments

  • +15

    Its a shame that Arlo is cancelling their free 7day cloud service, and any older cameras wont be supported any more soon. Was going to get more cameras to add to what I had. Due to their EOL, all the rest of my gear will have to go in the bin, and I have to start again. Not getting any more Arlo's.

    • +2

      Agree. Was planning to add more too, but with EOL I am planning to move to something else, maybe Google Nest is an alternative? Also, after the 7-day cloud is cancelled, do we still get the videos captured but not stored at all? Or will it store for 24 hrs?

      • I think it is subscription only.

      • videos will still store to your base and can saved locally.

        • Not viewable via the app. You need to download the video to view.

          • @gadget: so, do we have to be at home(where the router is) to watch the videos?

            • @Sval: According to how this works, you need to download the videos off the base station first, so for most people this is a 'yes'

              • @gadget: Thanks @gadget.That won't be helpful. Looks like these cams will end up in the bin.

                • @Sval: You can still do live view so not totally useless.

    • Totally agree. Have the multi-cam 4k version and it's essentially useless now unless I pay their exorbitant $22/mth subscription fee. The app they give you is full of bugs as well. Frustrating because I like the hardware for the cameras. The rest is a rort though .. won't be buying any more of their gear.

    • The gear still works just doesn't get anymore software updates.

      The new gear will need a subscription anyways so then the old ones will still be able to record into the cloud under the subscription.

  • +5

    Between the ongoing reduction of video bitrate (that has rendered the older 1080P useless) and now the EOL move (after less than 4 years since I bought the Pro cameras), I wouldn't touch Arlo with a bargepole.

    I have been using Arlos for 7 years now and the only way I would start using any more is if they were given to me for nothing.

  • What would be a good wireless security system that does not require a subscription? I am thinking of Eufy 2C with Homebase 2 plus a wired Ring video doorbell.

    Would this be a good option?

    • +1

      I switched from Ring cameras to the Eufy 2C Pro late last year. Much happier with footage quality and software. I don’t get anywhere near the number of false detections with Eufy that I got with Ring. No monthly subscription fees is great too, but obviously the con is no cloud storage.

      Any reason you specifically wan the Ring doorbell camera and not Eufy’s doorbell camera?

      • but obviously the con is no cloud storage.

        Cloud storage is available, but it isn't free.

        • +1

          Cloud storage is available, but it isn't free.

          Yep, which is why I mentioned no cloud storage in the same sentence as no monthly subscription fee.

      • I was looking at moving to Eufy but the security flaw (where you press the sync button for 10 seconds it removes all the motion clips for that camera) is too much of a risk.

      • The Ring camera is cheaper by around $100 :P

  • +1

    Geez I didn't hear about the EOL thing, did they email about it … that sucks so much I have 6 pro cameras.

    • +5

      This was the email:

      As part of Arlo’s commitment to delivering high performance products and to protect our customers’ privacy and data, we continually review the ability of our products and services to meet the ever-evolving technology and cybersecurity standards of the market. Based on this analysis, we determine when our products and services need to be updated or retired and moved into their end of life (EOL) stage.

      Starting January 1, 2023, Arlo is implementing an EOL policy for its products and services, with the Generation 3 (VMC3030) and Pro (VMC4030) cameras being affected on April 1, 2023. These cameras were released in 2014 and 2016, respectively. The EOL of the Generation 3 (VMC3030) and Pro (VMC4030) cameras means that certain features of, and support for, these cameras will become unavailable, including 7-day cloud storage, firmware updates, and email notifications. To find your product model number go to the Arlo Secure App > Settings > Support Center > click on your specific camera and then scroll down to the details section to view the product model number.

      These cameras may continue to be operated after April 1, 2023 by all existing Arlo owners to live stream video, receive motion notifications, and store video clips locally with a compatible Arlo base station. These cameras also can utilize Arlo’s new cloud storage, which is available with the Arlo Secure subscription service, though the EOL’d cameras themselves may lose some functionality over time, as they will not be provided with further firmware upgrades.

      More information on Arlo’s EOL policy can be found here.

      Thank you for being part of the Arlo community.

      -The Arlo Team

      Hope this link works: https://click.e.arlo.com/?qs=b98d717cc94d26cc44566d240534f8d…

      • Thanks mate

      • What is egregious with this is the last manufacturing date date should have nothing do with the last date the products were still being sold into channel by the company. The 4 years would easily reduce to 2 years.

        These were still on sale into 2019 and 2020

        The equivalent would be a vehicle manufacturer starting the car warranty the date it left the factory and not the car yard.

        • The issue with that is how do you know if retailers have a stockpile? So you need to know where to draw the line.

          The warranty is not an equivalent analogy. What’s equivalent is the car manufacturer EOL for the car so you can’t get parts or service for it, when you bought it brand new two years ago.

          Anyways a car is very different from technology that changes very quickly in terms of time. This was bound to happen and if people didn’t think that this day was coming, need to look back at history ranging from GPS units, mobile phones etc

  • +11

    I’ve filed a complaint to the accc based on the eol development.

    Would not recommend arlo for their deceptive practices.

    • +1

      Imagine, if Toyota says that we won't support RAV4 as they are EOL, we don't have brakes for you LOL
      Companies should support products if they're still in market tbh

      • For cars I think they need to keep parts available for 7 years.

      • They do to a certain extent.

        I don’t think the Arlo and Arlo Pro and Pro 2 are available to buy in the market anymore. This is why the second hand ones were commanding a higher price because of the 7 days cloud recording.

        I don’t think Arlo has sold any brand new Arlo or Arlo Pro/2 for awhile now.

        • The EOSL policy is based on manufacturing date, not the availability in the market date.

          If your quick rip them out and re-sell before its wider knowledge , even if a bit inscrutable.

    • Well done! I 'was' heavily invested in their products since 2016-17. Spent thousands on their gear (over 15 cameras) but it was never really happy with it. They just never moved with the times and their after sales gradually got worse to the point where I gave up and stopped making the effort. Ive since moved to the Hikvision and its light and day. Actually cost a lot less/ or comparable for a commercial grade system as we had provisioned all our cabling/data rack etc for our new home.

    • +5

      I'm planning to do the same. Will never buy Arlo again. I'll also be very vocal about their products to friends and family asking for advice in this area. They've already missed out on one sale as a friend from work was about to purchase a set of Pro 4 cameras last week. I told him about their lack of commitment in supporting their previous generation hardware and this convinced him to choose an alternative brand.
      Companies should have a responsibility to support products for a reasonable working life. Their timeframe in this case is clearly not reasonable.
      As well as being unfair to consumers who purchased their products in good faith, this is obviously bad for the environment. Lots of completely unnecessary e-waste as a result of Arlo's decision.
      I'm hopeful that a class action will be raised and they will have a rethink about the implications and reputational damage of their decision.
      Apologies to the OP for negging this deal.
      I negged it so that potential buyers will hopefully read the comments to make them aware of Arlo's deceptive practices.

      • -1

        I have been happy with my Arlo purchase and I purchase 4 more to add to my system (it currently has 7 devices of which three will be EOL for support but will still work). It's a pity the old cameras are not being supported going forward from the EOL date. I wasn't under the impression that the support was going to last forever, we are just seeing the first of the EOL announcements from the wireless camera brands. Eufy started getting into the wireless camera scene in 2018 with their Kickstarter Evercam which from memory became the Eufy Cam, whereas Netgear announced Arlo Pro in 2016 and had started in the business in 2014 with their initial batch.

        I look at it from the lens of when GPS handhelds had a lifetime map guarantee but that lifetime was linked to the device being supported, so we have all been through this "lifetime" business before. Unless there is some form of incentive companies cannot devote resources to continually support products/services/platforms, i.e. look at Microsoft discontinuing Windows 7 and 8.1 even for paid support customers.

        Look I don't disagree that it is a shitty move, but these moves happen so many times in business, that you have to learn to accept the fact that one day it will happen to a product or service you own. i.e. Netflix password sharing it was encouraged previously.

        I am a paying subscriber for the cloud recording so the 7 day cloud issue doesn't affect me so much, but that was one of the selling points when I first initially got it. However now that the system has been upgraded so it can tell you what has triggered the motion, paying for the additional services seems worthwhile so I know exactly what has happened without reviewing the footage.

        The other thing is for that one subscription fee it handles unlimited cameras, so I am happy with that as previously it was limited to a number of cameras.

        • +1

          Good that you are happy, but I have been very unhappy with Arlo for a few years now - long before this EOL thing came up).

          The bitrate (amount of actual data in the video) has halved since I got my Pro cameras in 2019 (around 140-160kBps down to around 70kBps), so they went from barely passable 1080P camera video to something that resembles a pixelated 480P video, and it is especially bad at night (where ghosting is horrible). My original 720P cameras produce better video than the 1080P Pro cameras.

          Arlo did this to save themselves on server space, and yes, it affected both the free & subscription users as the same firmware was rolled out (forced through unlike most firmware updates where the owner has a choice) to all cameras of those models.

          VERY shonky business practices since Arlo separated from Netgear.

          • @Andy01: I wonder why that would be the reasoning they gave was that the subscription services ran on a separate platform. I will check my videos and see what the bitrate is.

          • @Andy01: Ok checked my videos.

            Pro with 1280x720 68kbps

            Pro2 with 1920x1072 110kbps

            This is in balanced mode. Not sure what the bitrate will be in optimise video quality would be like.

            Thanks for pointing that out.

  • i recon, hardwired cameras are way to go - got 3 arlo cameras, but planning to ditch them as the hardwired cameras gives much more flexibility around checking videos and in case you can to check something from past. I'm guessing, supply and install for 4-5 cameras could be under $1000 ?

    • What hardwired cameras are you thinking of going with? I have no idea what ones are the best. Looking for hard wired, no subscription fees, local storage and detection notifications. Anything else I should be looking for?

      • +1

        You might want to consider HKvision, the power over Ethernet cams series (single cable, no need to install extra power points nearby). You will of course need a network switch that support power over Ethernet, easy and cheap to get nowadays.

        • They look pretty good but they seem to be much more expensive. Is there somewhere you'd recommend getting them from at a good price?

          • +1

            @Evil-Elmo: I bought a few sometime ago on AliExpress, prices and choices were best back then.

        • +3

          HikVision is market leader on security camera system. Do consider Dahua, it is just as good but cheaper.
          I have recently install 8 x Dahua cameras (5 x 6mp and 3 x 8mp) on a 4TB hard drive for $2250 and my house is approx 350sqm.
          It is an excellent system and i can access the cameras on my phone anywhere in the world.
          I since installed a Ring door bell (hardwired) myself without Ring's subscription as i can use my Dahua system to check past activity at my front door.

          • @he88388: Thank you all. I will take a look. Cheers.

    • +1

      Unfortunately it depends on the house and installation constraints. Modern and single story places are straightforward. Beyond here its not so easy or affordable.

      Arlo met that brief , but with their unscrupulous consumer behaviour with this feature EOSL they should be on a avoided list.

      • I don't think Arlo would be the only wireless security camera that EOLs their products… they are just the first.

        We are just heading into the zone where a lot of these companies products are at that age now.

        • Amazon did something similar and apparently provided heavily discounted replacements.

          The way they could of managed this was to provide 6-12months free subscriptions. But there is more to the EOSL policy, as they also mention they won't support the products at some point even with a subscription. Clearly this streamlines there app development and support at the expense of older product lines.

          It will be hard for Arlo to win back consumer confidence here unless they reverse course drastically or compensate in someway.

          • -1

            @tm32: Some folks have received 50% off emails to help ease the transition.

  • Are the Pro 2 affected by the EOL too ?

    • +1

      Yes just at a later date. Those cameras should be 4030P model numbers. I have one of those in my setup.

      It will still work but will need to have an active subscription to continue to record into the cloud.

  • +2

    Here is a quick table of the EOL policy of 4 years after the last manufactured date.

    Credits: https://cybershack.com.au/announcements/arlos-new-eol-end-of…

    Model ID Product First Manufacture Date Last Manufacture Date EOL Date
    VMC3030 Gen 3 Nov 2014 Jan 2019 Apr 1, 2023
    VMC3030 Gen 3 Nov 2014 Jan 2019 Apr 1, 2023
    VMC4030 Pro Oct 2016 Dec 2018 Apr 1, 2023
    ABC1000 Baby July 2017 Sept 2019 Jan 1, 2024
    VMC4030P Pro2 Nov 2017 Dec 2019 Jan 1, 2024
    VMC3040 Q Nov 2015 Sept 2019 Jan 1, 2024
    VMC3040S Q+ Nov 2015 Sept 2019 Jan 1, 2024
    ALS1101 Lights July 2018 July 2018 Jan 1, 2024
    AAD1001 Audio Doorbell May 2018 Sept 2019 Jan 1, 2024
  • +1

    No way, not a bargain any of their products since they prefer to render them partially useless and against the promises because it’s costs then money.

    Especially with BS excuses like ‘it’s because of security’ but then security is magically ok if you pay for the service!

    • -1

      What promise was that?

      They didn’t promise lifetime 7 day cloud recording. Only that it did have included 7 day cloud recording. Yes it cost them money but at some stage you gotta stop supporting it or you will forever have a resource dedicated to looking after it, even Microsoft, Apple or Google stop supporting old stuff. Your GPU gets rendered somewhat useless when they stop receiving driver updates and then the latest game doesn’t work correctly and your model in the game is a big polygonal mess.

      Yes they didn’t have an EOL policy upfront so that is shitty, but any one worth their salt would of knew that it was coming. Some of those cameras are coming up to almost 9 years. I definitely got value out of my Pro cameras moved house three times since I got them and took them with me with ease. They each cost just under $150 each.

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