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$150 Welcome Credit for New Electricity Plan Sign-Ups (Paid in $50 Instalments over 3 Months) @ OVO Energy


I've been with OVO over a year, rate them - good prices in my area at least. (OVO is part of the AGL Energy group).

Previous deal post (auto expired after 45 days)

Welcome Credit

$150 sign up credit applied over 3 months

1. Offer Terms

These terms (Special Terms) set out the terms and conditions applicable to OVO Energy's $150 (inclusive of GST) online sign up credit offer, applied over 3 months (Welcome Credit).

Terms that are not defined in these Special Terms are defined in OVO Energy's Market Retail Contract Terms and Conditions for small customers - available here.

2. Eligibility Requirements

To be eligible for the Welcome Credit:

(a) you must sign up to one of our electricity market plans for your premises, via switch.ovoenergy.com.au or any other participating third party websites;

(b) your premises must be in Victoria, New South Wales, South Australia or Queensland where OVO operates;

(c) the contract must be your first electricity market contract for your premises;

(d) to receive the full $150 credit you must continue your contract for your premises for at least 3 months from when we start supplying electricity to you (minimum contract period).

3. When will we pay you the Welcome Credit?

Unless your contract ends early, we will credit you $150 (inclusive of GST) applied in three monthly instalments of $50 as an offset against the charges on each of your monthly bills issued during the minimum contract period.

If your contract ends before the end of the minimum contract period, we will not pay you, and you will forfeit, any remaining credit balance of the $150 Welcome Credit.

4. Offer exclusions

The Welcome Credit offer:

(a) is not valid or available for OVO Energy gas market offers or in conjunction with any other OVO Energy special offers, promotions, vouchers or competitions;

(b) can only be used as a credit to your OVO Energy account and cannot be refunded or redeemed for cash; and

(c) is not transferable to any other customer or to any other premises.

5. Variation or withdrawal of the Welcome Credit

We may change or withdraw the terms applying to Welcome Credit by notice to you in accordance with applicable energy laws. We reserve the right to withdraw this offer at and time.

Referral Links

Referral: random (892)

Referrer & Referee Each Receive $10 Bill Credit Per Month over 12 Months

Related Stores

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  • +5

    With two babies, my bill is so bad that even 150 in pocket is a small dent. 6kw solar and I still pay min $1k a quarter.

    • +8

      Wowsers! Why do babies need so much electricity? Hot water and house heating? You don’t need to bathe every single day - if it’s cold especially.

      • +38

        They take a long time to charge up.

        • +5

          One of the neighbours tapping of your supply for their grow room. Crikey.

      • +9

        Constant washing machine and dryer use, possibly.

      • +2

        well… washer and dryer runs multiple times a day true… but i've put a monitor on the plug and each cycle is only like 50c, so it's not really that. I have one oil fin heater in each of the 3 rooms (running the ducted or split air con (we have both) is more expensive) set to around 19c.. which seem to cost $1-$3 each room a night keeping the room between 19-20C temp range.

        And on top we heat up the house for an hour first thing in morning which probably costs few bucks a day. (no choice here as you can't really bring babies out into a liviing room that's 12c in morning.

        I guess 99% of our usage is outside of the high solar feed in times (noon).. so solar does F all……

        • +22

          Oil heaters use a tonne of power. Reverse cycle is much more economical.

        • +14

          reverse cycle heating is never as expensive as resistance heating… doesn't matter if you have an oil fin heater, a bar heater, or an element/fan heater.

          You heat 3 rooms @ 19-20C overnight… but then heat the whole of the house for an hour first thing in the morning, because babies need a warm living room? Are the babies in different rooms…. and what is the third room?

          washer and dryer run multiple times a day? how many kg of nappies a day do you have to wash (and dry?) Of all your consumption, this is the easiest to massively reduce cost- run the washer/s on a timer at high solar feed in time, and dry them in the dryer (if you have to) at max solar times.

          Are you sure the whole house isn't heated all day (cat away/ mouse will play?) Do you heat the whole house on weekends?

          $1K a quarter is bad for your circumstances…. babies don't use/leave on high tvs, heaters, etc etc all day.

          Everyone makes choices about their circumstances, but babies certainly have survived throughout civilization without being in 19C.

          "High" power prices are sometimes a required motivator to ensure people don't burn the planet away because they don't like turning things off.

          6KW of solar should be making a significant reduction to power used, by tailoring demand to solar peaks.

          • @rooster7777: thanks for reply bud. I jumped on PC to answer you properly.

            3 bedrooms consists of 2x baby bedrooms and 1x master bedroom (wife is the bigesst baby in the house). We maintain all 3x rooms during night during winter (only). But we have similar issue in summer trying to keep house cool during days.

            with 2x babies under 2yo… we really can't spend time hanging clothes and not using dryer etc etc (actually even without babies, we were too lazy to do that). so cutting the dishwasher, washer or dryer usage is not really an option. And to be honest at 50c a cycle we see the value in time and effort.

            agree that we dont mind to pay for the comfort. But in our defence, with two babies under two, we have one baby that is at child care and bringing back buds every week for the 7mo baby to enjoy (i think the 7mo baby has been sick every week since 4 mo… so we really dont want to let the poor guy handle cold nights on top of this bugs he is dealing with

            • +1

              @Mazozb: Well…. you are choosing to run the bedroom heating and cooling. If you really feel the need to heat babies' bedrooms to 19/20C that's your choice rather than a health or survival thing, and the parent's bedroom is a clear "comfort" choice. Flannelette linen in winter is all I've ever wanted.. I'd be too hot with heating. I did wonder if you lived on the tundra, but if you're running cooling in summer then you can't be.

              Does your house/ apartment/ unit have insulation?

              Dryer/washer/dishwasher…. if you're running a dryer multiple times a day @ energy australia's guestimated 3KWh per time things start kaching kachinging (unless you have a heat pump dryer, but I'm not sensing that). Add hot water heating for washing and dishwashing builds it up. I'm still trying to work out how you can be doing multiple washes and dries per day.

              My best guess is (given that your missus needs heating in the master bedroom overnight) that after you go to work, the house is heated all day with all room doors open.

              Anyway, all the best with your power bills. Me?…. if I don't get an electricity bill credit, I'm not happy…. thought the recent SA FIT limitations in terms of a much reduced maximum KWh exports per day, and reduced FIT has sabotaged my happiness.

            • +1

              @Mazozb: Mate, with that bill you must have chewed through nearly 40kwh a day in winter, for NSW that is a lot if you don't live in the Blue Mountain or the like. Oil heater chews through energy like no tomorrow but to keep the room around 20 for some place like Sydney you must have a set the whole house on a toaster to use that much energy, I remembered back the day in Melbourne an oil heater used 9kwh per night for a bedroom with door opened so there must be something else on your figure. Split system uses bugger all energy so use it whenever you can (move all the baby to that room until you reckon they're harden up). When I was in Melbourne I could leave a 2.5kw running from early morning when it was below 5 outside until sunset and it probably used less than 5kwh a day.
              Regarding washing and drying, not much you can do but a serious option is the heat pump dryer for your case can pay for itself within 2 years so better do it now.

        • +1

          Just get them 3.5 tog sleep suits with singlet and onesies and run the heat on like 15-16, you will save a fortune.

        • What's your usage figures like? We have 2 kids under 2 and do a lot of washing (6-8 loads per week, a lot line dried but about 1/3 in the heat pump dryer), and run 2 split systems overnight (but also use in the morning and in other rooms here & there), a pool pump all day, 2x fridges & induction cooking, 400L electric HWS & a 54" Panasonic plasma TV for a few hours in the evening.

          For last month we imported 540kWh & exported 230kWh. Cost $153.11 after adjustment for demand surcharge & FiT.

          Wonder where you're burning so much juice? Tried running your a/c on dry or auto mode? Our 1979 build brick veneer butterbox is terribly thermally inefficient, I found gap sealing all of the skirting boards & putting draught stoppers on doors has made a big difference to the internal temps during winter. We also run out heating at 23, which is plenty warm.

          • @Ham Dragon: Sound similar to us. I checked and may we imported 752kw and exported 216kw with cost of around $292. Looks like our low month (i.e. april) are around your 540kw import. But checking Summer,we have gone up to 900kw per month (i think we screwed up by using ducted… we have 1 split in living room now so can use that for next summer). I need to check this out as it's hurting for sure. our house is equially old and thermally inefficient.

        • I've been stung with those oil column heaters in the past too. They absolutely slaughter your power bill. You'd honestly be better off putting in small split systems and you'd have repaid the cost in a few power bills.

          I'm like you, have a 6kw system and we're only paying about $100 in winter and $50 a month in summer. And that's with an electric car charging overnight on AGL's 8c/kw overnight rate. We also push our dishwasher, drying and washing machine as often as possible into the overnight 8c/kw period.

        • As others have already posted, stop using the oil fin heaters immediately - your split system aircon can generate the same amount of heat for about a quarter of the cost - they are somewhere around 4x as efficient as an electric heater.

          Secondly, babies don't need 19-20C temp range - you could drop your heating to 17C, and the babies are absolutely fine if they're in the appropriate TOG rating of sleepsuit.

          These two changes alone will probably half your power bill.

          • @Nom: yeah im heading in that direction. Just called my AC guy and he reckons within his prefered mitsubishi range, 2.5kw is the smallest unit he installs for small rooms. I thought someone above said something about 500w units (which sounds small tbh).

            • @Mazozb: The 2.5KW number is the actual heating/cooling power of the unit - average power consumption will be something like a third of this.

              So if you bought a tiny 1.5KW system, then electricity consumption will indeed be something around 500W.

      • +3

        3 teen babies need way more electricity

      • We had a huge spike in our electricity when we had kids. It was due to the fact we had the AC running all summer and heater all winter. Prior to kids we were both at work all day so only needed heating and cooling of a morning and night.

    • +1

      Your house does not need all TVs on and heating all rooms to 27C.

      Do some shopping around? Or give us your rates so we can help you?

    • +4

      Sounds like a draft issue, $6 for 6m draft stopper tape. Bunnings.
      Part 2 - small blow heaters are a bad idea. Get a split system. 500 watts vs 2500 watts. Mac trading were installing them for $499…
      Kids room varies from 15C to 20C. All good.

      • +1

        Don’t even need to do that. There are free programs from the State govs and someone will seal your doors, give you covers for heating ducts and some provide a shower/toilet fan draught stopper too.

        • Some houses are just built in a way and/or location that they are cold. But in any case, those that choose to run a lot of heating and concerned about running costs should make smarter decisions about the size of their solar system and go split systems instead of ducted.

        • +1

          Sounds really useful! Do you know of any such programs for NSW?

          • @Ibz: I'm interested too

        • Those door seals are useless. They fall off within 6 months. Both of ours scratched are slate and then jsut peeled off. Hate to think what the govenrment actually shells out for some of these schemes. The vent covers are useful though would be nice if they provided more than jsut 4. I mean how many houses have only 4 eval cooling vents?

      • -3

        Not even the smallest split systems use 500w and even that is set on the lowest fan settings which is f all…. Stop trying to sell the whole "split systems are way cheaper" fallacy when they arent that much cheaper.

        • Especially if you need to maintain temp in 3 rooms … 3 x splits ain't sounding too good

        • +3

          I hv got 2kw that uses 600w n then drops to 250-300w to maintain.

        • +4

          You are completely wrong.
          With CoP commonly between 3 and 5, they are far more efficient than any resistance heating.
          That is…. for every 3-5 watts of heating you get, you pay for 1 watt of power.
          I'm talking about relatively modern devices (say up to 15 years old)
          More modern inverter devices (that stay on virtually all the time, but moderate the power output to meet the target) are more efficient than older rattlers that regulate temperature by cycling on and off.
          No problem you fooling yourself about this, but it's immoral to mislead other people.

          • @rooster7777: Yes but there is a point to be made- yes reverse cycle ACs are up to 300-500% efficient but that doesn't ignore the fact that heating and cooling consume insane amounts of energy in general.

            Replacing resistive with RCAC with COP of 3 results in 1/3rd of energy required to heat the same amount. But that ignores installation costs, which likely covers years of electricity from just keeping the resistive!

            From a perspective on whether to upgrade, you won't recoup the energy savings over installation costs in years (up to 5-10 years). Ofc, if its a new installation, then anything other than RCAC is criminal

            • +1

              @Che0063: I disagree.

              First… a wise tight person will consider power consumption before buying products, rating that above aesthetics. Thus for reverse cycle, a mitsubishi heavy model at around 400% efficiency should be a base line to consider and compare against.

              If people are using a lot of heating and cooling, consuming insane amounts of energy the viability of installing RC is clear…. and doesn't take 5-10 years to pay off. (eg where people have a $1K/quarter electricity bill, and aren't a restaurant)

              If people are using very modest amounts of heating, then I agree that it will take quite some time to pay off installation costs…. though the increase in capital value of the property offsets this to some degree.

              There is often significant value in upgrading electrical equipment purely on a power consumption basis.
              Many fridges in use consume far more power than modern efficient devices…. to the tune of say 700 KWh EXTRA per year.
              Many households run a cheap "beer fridge" that over a few years is far more expensive than buying a new efficient model.
              Many TVs in use consume far more power than modern efficient units. No plasma tvs should be used now, or in the last 10years due to the huge difference in consumption compared to LED. (the drive for "cutting edge" picture quality can result in high consumption increases. My 75" TCL is far cheaper to run than many TVs still in use)

              When power prices are cheap, and coal smoke is black, then most people aren't concerned about power consumption. But times are changing.

              • +2

                @rooster7777: Just to add to this, keep in mind power prices are also only going up. 5-10 years ROI might change very quickly.

            • @Che0063:

              From a perspective on whether to upgrade, you won't recoup the energy savings over installation costs in years (up to 5-10 years)

              This is completely wrong - your resistive electric heating can cost multiple dollars per day to operate. A small split system can be as cheap as $1200 installed - https://www.ozbargain.com.au/node/847734 - it does both heating and cooling, and you'd expect it to last a decade or more.

              • @Nom: Assume 25c/kWhr, 5 hour daily run time:

                CIARA 2kW heat capacity: Requires 0.4kW according to https://mhiaa.com.au/products/series/split-system-air-condit…. $0.5/day

                Equivalent space heater: 2kW electric. $2.5/day

                Saving $2 per day. That's 600 5hr-heating days to recoup costs of a $1200 installation.

                Like you said, during summer nobody's using a heater. So maybe during a year, really stretching it, you would need heating 100 days a year during the winter.

                That's 6 years needed until you just break even on RCAC.

                Or, 3 years if you're turning on heating for 10 hours a day, 100 days a year. But as everyone else is saying, that usage is exhorbitant and the best way to save money is to reduce on usage outright. And if you reduce your usage to save money, your ROI for RCAC just gets longer and longer.

                • @Che0063:

                  Assume 25c/kWhr

                  Except that there are areas of Australia that need to assume 50c/kWhr today, and electricity prices continually increase.

                  Even the 25c areas might be paying 50c in 5 years !

                  A flat rate of 25c for the next 6 years, as per your calculations, isn't going to be the reality…

    • No solar, but gas hot water, heating, and stove - $50/month would very close to cover my electricity bills.

      My gas bill, however…

      • +1

        10kw solar, electric hot water and everything else, Tesla, $50-60 per month.

        • +1

          How many kw do you use per day man?

          • +1

            @Mazozb: 25-40, depends on if I charge the car.
            I'm with OVO already, use their free electricity offer (11am-2pm, though quite frequently my consumption is under my solar production those hours) and 8c/kWh 12am-6am.
            Another trick is to understand how Hot Water system works. I have mine on a timer, it turns on during solar hours, then turns off. By default, it will be topping up after each shower or just every several hours.

            • @Cupa Bundy Drinker: hmm my plan says 38.4c per KW… and actually i do similar 25-40kw a day as you. What is your kw rate dude? Becuase even at 38c per kw, you should be paying simlilar to my $1K per quauerter if you use that much a day as well?

              But must admit i'm not optimising my usage during high solar feed in periods (noon). Could it make that much difference?

              • +2

                @Mazozb: Mate that's an awful rate. I'm with Energy Locals…22c/kWh single tariff. You need a new plan!

              • +1

                @Mazozb: Not quite.. 25-40kwh is my daily consumption, a significant part of it covered by my solar. I've prepared some stats for May:
                Total used: 977.9 kWh - 31.5kWh/day average
                Purchased: 547.9 kWh - paid $68.24 or $0.1245/kWh average
                Feed-in: 573 kWh - $45.89 credit

                PS: My Plan (Ovo EV plan)
                Rate: 31.625c/kWh
                11am-2pm: 0c/kWh
                12am-6am: 8c/kWh
                Supply charge: 130.13c/day
                Demand rate: 15..2361c/kW/day
                Feed-in: 8c/kWh

                • @Cupa Bundy Drinker: wow.. that's crazy good. 550kw purchased at avg 12.5c per kw is insane.. So large portion of your usage is during lower tarrif times? Checking my origin it's just 0.38c per kw so that's my avg for the 700kw used. I can't even find if they offer a off-peak price as all i am seeing is 38.4c per kw on my bill.

                  • @Mazozb: Remember this is an EV plan, you gotta have an EV (Tesla - BYD etc)

                    No electric vehicle no deal

    • +1

      That is wild. We have a two story house with a pool, no solar and we don't hit that. We also have an EV but only need to charge it fully probably once every 7-10 days. 1 x baby in the house. What are your rates? How much is your solar generating each day? Max use in summer is about 60kw per day for us with all the aircons going but average is probably around 25-30. We don't use a dryer, clothes line works well. Not sure where all your power is going?

      • checking my origin app… i seem to use 25-40KW a day. And checking my plan, it says 38.44C per KW.

        • +1

          High use, high rates. I dont have babies but I use 3-4KW a day

        • +1

          You need to switch retailer, 38c/kwh is daylight robbery unless you live in SA.

        • +1

          That's high rates. My general is 27.24c/kw and off-peak (most of my load) is 19.86c/kw on Origin. I would expect your solar to offset a large amount during the day though?

          • @ChatPTG: do you have solar feed in tarriff on your plan? I think i need to sacrifise the supposedly high solar feed in rate for a better usage rate.

    • +3

      Hi @Mazozb, I have sympathy for you. I have two infants at home. We got 9.6kw solar, but thankfully with some investigation I was able to become electrically efficient. We use two laundry machines and a heat pump dryer (more necessary as we are exclusively cloth nappies), RCAC, heat pump hot water system, no gas). If you're on FB, I highly suggest My Efficient Electric Home (MEEH) group.

      • Thanks bud. Will certainly do so

    • You could save a lot by getting a heat pump dryer. It sounds like it would pay for itself in no time.

    • yeah a baby needs $500 per quarter of electricity to live

  • +3

    I imagine you can still use the referral system?

    • +4

      looks like use of the referral program negates the $150 welcome credit offer?

    • +5

      You can contact the customer service afterwards to get it added.

      • +1

        Can you please tell me your experience of this and how you did it?

        • +2

          Easy. I wrote to them once my account was set. You can also call them.
          I said that I could not find where to enter my referee and if they could do it for me.
          They will ask the account number of your referee and his name.
          Then they will add it to your account. Done.
          That way I am getting $10 off per month on top of this $150 offer.

          • @London: Did they confirm you'd get both the $150 credit and the referral?

            • +5

              @Bambalam: I did not ask to not confuse them.
              However I can confirm I am well getting both on my bill.

              • @London: Lucky you.
                T&Cs of the referral program
                “ A new referred customer receiving a Refer a Friend Credit is not eligible for any other credits such as the welcome credit that may be available.”

                • -1

                  @Fatboy74: Apparently, it has been working for already few people.
                  Lucky us :)

                  • @London: Awesome! I'll be trying my luck down the track.

        • no bueno:
          Of course! We can get the referral added to your account manually- but please note this will remove the $150 Welcome credit you currently have on the account, and apply the $120 referral credit in it's place- are you happy for that to happen?

  • +3

    I've been with them for nearly a year, no complaints at all. After Tango and Globird increased their rates substantially, I moved across.
    Hopefully they offer gas soon too. (Apparently it's coming?)

    • Tango is still significantly cheaper than the ovo rates for my area.

    • Interested to know why you dont provider hop? I only stay with a provider for as long as a promo payment lasts or i recieve my cashback for signing up and then generally move on to the next deal. Loyalty gets you nothing these days alas. I used to stay loyal but not anymore.

      • Absolutely agree! I'm the same with insurances and healthcare, however only check and compare mostly yearly.
        With OVO, I have 3 friend referrals and the welcome credit. So all up that's nearly $40 free credit per month. There's a.method to my madness 😁

        • Yeah the $40 off per month in credits for me stops me from provider hoping too.
          You still need to stay on top of being on the latest energy offer from them so they don't flip you onto the VDO (true for any provider)

      • Are there other providers who have the 3 hours free over lunch, and the heavily discounted EV charging overnight ? Not sure who you could move to without drastically increasing your bills 🤔 I charge my house battery and run my hot water every free period, for example.

  • +2

    Prices not fixed. So rates could go up?
    Nectr is 1 year fixed.

    • +2

      rates were set in April but sure they could go up, Nectr is no longer competitive in Qld anyway

      • +1

        Thanks. Nectr (even with latest rates) is only slightly more expensive than Ovo and Ampol Energy for me in QLD.

  • +4

    (c) the contract must be your first electricity market contract for your premises

    • Not multiple seperate concurrent contracts at the one premises.

    • +1

      Yes it's confusing terminology.
      I think they just mean your first OVO contract at that address IE cant have been with them before, at that address

  • +6

    I make good use of the OVO EV plan. Between 11:00-14:00 I charge the car and house battery, run the dishwasher for free.

    • Wish we had a house battery. With a 10kWh battery, we could have $0 in usage fees, assuming the battery could charge that much in 3 hours

      • +1

        I have a 13kwh battery. Inverter is 5kw, so 3 hours is fine. I also do a little top up at 5:30am at the low over night rate.

        00:00-06:00 8c
        11:00-14:00 free
        15:00-21:00 50c
        Other times 30c

        So even if I charge overnight, $4.80 to totally fill the car.
        I also pay 5c on top of this per kWh for green power.

        • Is it simple maths that 13kwh gets charged up in 2.6 hours?

          • +2

            @FatTofu: Not necessarily. It tends to slow down at about 93% full. I always keep 15% in reserve, so for me, 3 hours is plenty.

            • +1

              @GeorgeS: damn it beat me to it by 14 seconds!

          • +1

            @FatTofu: Charge rate slows the closer you are to 100% (think of your phone/laptop charging) and likely will be less due to inefficiencies

            So commentor would likely get up to 10kWr (out of 13) in within 2 hours, and the last 3 kWhr might take another hour or two to charge. But basically yes your maths is right

            • @Che0063: Pretty sure the last 20% charging slowly is for safety primarily.

              • +1

                @WhyAmICommenting: Not quite; lithium ion and lithium iron phosphate batteries charge using voltage-limited constant current (or CC/CV if you prefer); that is, a current limit is enforced as the voltage of the cell rises.

                When the voltage rises to the maximum permissible by the battery (often 4.2v/cell for li-ion, but can be as low as 3.9v for longevity or as high as 4.5v in some laptop/phones) the current decreases, whilst maintaining the maximum voltage. The current (I) decreases because V=IR so I=V/R, V here being the voltage differential between the applied voltage, and the open-circuit (disconnected) voltage of the cell. R here denotes (primarily) the internal resistance of the battery (how much it resists being charged)

                Thus, as the voltage differential decreases during approach of full charge, the current decreases too

                EDIT: I should add, reducing the current is unnecessary for safety reasons unless a temperature threshold is reached.

  • +1

    Vic fates are dropping in July. I am holding to review once new rates are published.

    • -3

      That's been Victoria's fate for a while.

  • I had OVO in my previous house. Now I'm in a new house, can I still get the $150 according to "(c) the contract must be your first electricity market contract for your premises;"?

    • yes, can even be existing premises if you were with someone else, think it's maybe once in 12 months

      • Oh no. My previous contract exited only in March

        • yes but different address? if so it'll be fine

          • @Irishness: Customer service guy told me no. I guess one of the eligibility rules did say "first electricity market contract for your premises", and that "premises" kinda indicate all your addresses

    • +2

      connection free

      If switching retailer, there is no connection fee.

    • -1

      You seriously don't have a clue.

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