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Intel Core i5 3570 4GB RAM 1TB HDD with Win7HP64 $529

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Today we have a Intel core i5 3470 system on special. It includes a 3.2GHz i5, B75H motherboard, 4GB of Kingston 1600MHz RAM and 1TB HD. Suitable for most home users this system is a bargain at $529

  • CPU: Intel 3470
  • MB: ECS B75H2-M3
  • RAM: 4GB Kingston 1600MHz
  • HD: 1TB Seagate 7200RPM
  • Graphics: Intel HD Graphics
  • OD: Samsung 24X
  • Case: Generic with PSU
  • OS: Win 7 Home Premium (Installed)
  • Assembled

For delivery orders, spare boxes will not be shipped. Manuals/CDs and spare parts/cables will be shipped inside the case.

Limited units available. To take advantage of this offer, payment MUST be made TODAY via PayPal or bank transfer. For bank transfer customers, proof of transfer must be provided today.\

EDIT 7:30PM Thank you all for the lively debate. One thing this has been made clear is that there is room for improvement and we will take on-board the legitimate advice that has been put through today and improve our service. Thank you to everyone who has contributed constructively.

Related Stores

CPL Online
CPL Online

closed Comments

        • What is this "a hole" you speak of?

        • +3

          Put a PC in the original box the case was shipped in and it will be very secure. Not everyone lives close to a big city so buying whole PC's online is the only option for mnay.

        • +2

          @PresidentClinton re: your advice that you can say anything

          he doesnt need a reason??
          oh man…. i hope people dont take your advice seriously.

          when it comes to libel, truth alone isnt a "get out of jail free" card to trash the reputation of a company- depending on which state you are in. - bolded for the benefit of a lot of people in here getting carried away.

          furthermore, this looks like it's ONE reported case of something going wrong from many hundreds of sales… yet the hoopla this has generated, and more importantly the comments made from people who have no idea on the facts and are simply joining the bandwagon like common bullies, is well out of proportion.

          the public vilification of a company like this is protected by law, and people should be reminded that the internet isn't some wild wild west frontier where anything you say is above the law.

          the publishers of this website would also be very aware of how sensitive this issue is- and again, I remind those who are making comments that they have no right to make, to read the forum rules once again… if only for their own good.

          be careful folks, it's dangerous water all you keyboard warriors tread.

        • Oh god, I can hear the drone of the vampire libel lawyers descending upon this forum to avenge this great wrong!

        • +1

          you jest, but this is serious business mate.

          people have been pinged for much less.

        • +2

          Take a look at this:
          http://forums.whirlpool.net.au/forum/?action=threads_search&…

          Not saying that the negs are justified, but it really amuses me to see the customer making a retailer "bite the pillow" for a change.

    • +2

      Maybe because "shipping thousands of PC's without one complaint" is what they're paid to do?

      Even if the person had dropped the PC after opening it, why would a business waste that much time playing detective when all up, it probably lost around $100 for shipping and non-reusable parts? Its part of the risk of doing business.

  • +21

    CPL have always had a bad reputation as to resolving issues. Just go and read all the negs on Whirlpool. My own experience with them was such that I will never buy from them again. Being made to pay additional for a swapout of an Intel MB that had a recall was enough. Especially as I had previous bad experience with them over incompatable ram that they sold with the MB and having to argue and finally agreeing to paying a restocking fee to resolve. CPL never again.

    • WV1, we're very sorry to hear you had a bad experience years ago. We have undergone many changes since those years based on customer feedback and given the chance I assure you, you'll find that we're a much improved company.

      • +18

        Why don't I believe you. Perhaps because the whirlpool complaints are current ie July.

      • +1

        Maybe you could now refund this person whatever you extracted from them in the past seeing as how you're now "a much improved company".

        Saying you've improved is one thing, proving it is another.

        • Hahah, imagine if CPL had to refund their restocking fees.. They'd sooner declare bankruptcy!

        • +4

          If this gentleman feels like he has a legitimate claim, even if it is from 1-2 years ago, we're happy to hear it. We're only asking for a little less skepticism please. To WV1: if you believe you were hard done by for some reason, please let us know.

        • +7

          Why would I waste my time. I have voted with my feet and CPL have lost several hundred dollars in sales from me. It is time CPL learnt that bullying customers with legitimate complaints can come back to bite them and it is not good business practice. It is evident the leopard has not changed its spots.

        • +9

          A commendable gesture of good will. The ball is in your court WV1, suggest you detail up the issues you've had and email them with old emails as supporting proof if you still have them.

          Please do let us know how it turns out should you pursue it.

          Edit: Your reply wasn't there when I started composing mine. Fair enough, I completely understand. There are places I'll never set foot again for similar reasons (Gamedude is one such example, how they are still trading is truly a mystery).

    • +18

      Haha, I love that BudgetPC gave this +1.

      • +2

        Sneaky

        • gone?

        • Yep

        • I still see it, it's the 5th +1 on the list.

      • :)

    • Out of curiosity, when does that happened?

  • Just add insurance as an options to the shipping. simple as that.

    • Yea.. Somehow, I think CPL wouldnt want to bear the cost

      • customer pays for it
        so if it gets damaged during transit, you bear the risk of it getting damaged

        • +5

          What's stopping a store from shipping dud items to customers then?

        • Because if they have a DOA product they just ship back to wholesaler for replacement. Good in the case still have normal warranty but are not insured against shipping damage.

        • Seems stupid to me. Playing devil's advocate - send dud items to customer, let them deal with it. Send dud items to wholesaler - takes time/effort.

    • +4

      I kind of think an item costing more than $500 shouldn't be posted without some kind of insurance.

    • +1

      Often insurance is more expensive than the shipping itself.

  • -3

    These complaints should be in the FORUM.
    It has NOTHING to do with the mentioned listed item.

    Oz bargain MOB mentality strikes again

    • +3

      You're right, but then on the other hand what if a seller posts great deals week in, week out and people buy them only to find out that the seller is in fact a conman but nobody notified other users of this because that was only for the forums? (That obviously is not the case here, just throwing it out there as an extreme example)

      • +3

        you do not need 1 poster and 6 lemmings to neg it to shit though. 1 neg is enough for 1 bad customer experience.

        • +1

          Alright, you heard the man. Pull back those negs guys

        • You're taking advice from someone who stuck up for Harvey Norman to the point they almost got employment from them? Your choice…

        • +2

          Exactly
          The mob have proved my point
          My post is almost gone because the Mob disapprove

        • +2

          Wrong. The more the merrier.

          And lol @ Tal. The Harvey Norman employees are out in force.

      • Yes but if this current issue was the norm for this seller then the Moderators
        would have banned by now.
        This is simply 1 buyer currently trying to sort out an issue
        and has used the Deal listing as an opportunity to air his grievance's
        Its a recent issue and he has plenty of legal avenues to follow
        The seller seems to be trying to rectify it and from what I have read has offered a solution, but to be fair he was bullied into it by a MOB

        • +4

          The part about using the Deal Listing as an opportunity to air my grievances is incorrect. I did the right thing and contacted them first via phone call, then contacted them again via various e-mails. After being shot down on those attempts, I decided to post in the forums and asked for advice regarding the matter. I never attempted to ride the Deal nor their social media pages in an effort to vent my frustrations about my purchase and dealings with them. By the time the Deal was listed, there were already comments made by other users about my purchase with CPL. I never felt the need to call them out, as I have already contacted both a lawyer and the proper authorities about my issue with CPL. It would be unfortunate if the REP felt that he was bullied into having to offer a solution, as I feel that I have provided enough reason for them to believe me. Customer service should be there at all times, not only when necessary.

        • I bet at least 1 person in this universe believes you didnt come here to get the outcome that occurred.

        • +2

          To be fair, nothing has been rectified at the moment, especially not for me. Though CPL has stated here that they will replace my system, they have not contacted me personally about any of this, even though they have every means to do so, and already have all of my contact info. I have not heard from them personally since they sent me an e-mail stating that they couldn't help me. I'm not saying that CPL are thinking of backing down, or anything. I'm just saying that their reputation, though may have taken a hit, has actually been salvaged, and they were still able to sell a number of PC's today. However, I still have a $1300 paperweight in my room.

        • +2

          Take them on legally. I have read enough on whirlpool about how their managers treat people with warranty issues. They need to be punished by what hurts them- $$$.

          I have absolute respect for people who go out there and start businesses and contribute to society- just very little time for people who are greedy and flout laws to line their pockets.

          They say they have changed but judging by their attitude on here, it seems like they definitely have a long way to go.

        • +5

          Never said you didn't mate
          I applaud you for standing up for your rights
          Sounds like they have issues with Shipping and it needs to be addressed urgently
          Unfortunately its been hijacked by the MOB
          a bunch of petulant children.
          The OP has been attacked by people who have not been disadvantaged by the OP at all, what right do they have to post OTHER peoples grievances and NEG the OP.

        • -1

          Mob, Mob, Mob, Mob, Mob, MOB!!!!!!!!!!!

          Damn you petulant children!

        • +4

          "People who have not been disadvantaged by the OP"

          Everyone has been disadvantaged if this is the standard of business practice we set by not doing anything about it.

          I'd rather be in a retail environment where the consumer always has the upper hand in every business dealing- meaning they KNOW their rights and are willing to impose them.

          Right now, it is pretty much proven that CPL was not acting in good faith, through their actions and their words on here. This could be the fault of some inexperienced intern, or the business owner- we don't know, and I never single out an individual.

          Sure they might have good deals- but theres something called the Clean Hands doctrine. Come to the ozbargain table with good faith, good deals and remember that you're serving us. Come with unclean hands, and we will rip you apart with a healthy dose of consumer savvy.

    • Thank you for joining in on our moral outrage.

    • to some degree, a link to the origional issue in the body here would be appropriate, then the main bulk of the discussions over on the forum, unless they directly relate to this item… i mostly agree.

      • Yea, it's really getting hard to follow two threads of conversation. :P

  • +7

    AUS Post once threw a printer over the gate because I wasnt at home!
    THere was no damage to the printer because it was packed quite well.

    I guess as a seller, you have some responsibility to ensure that the goods reach the buyer in good condition.

    • +3

      Ahahah, just imagining that scenario is hilarious

    • +1

      Yup, if you ship with AP (or really, any courier - particularly in Australia), you MUST pack the item as if they will play footy with it.

      If you don't, AP won't pay compensation even if you have it insured, because you failed to pack it well.

  • This is why I stick to purchasing products from physical stores (such as MSY) OR PCCG. It is worth the extra dollar to receive the top notch service from them.

    • +8

      (such as MSY) …. top notch service

      Clearly you've never been to an MSY and endure their exclusive waiting times.

      • Was talking about PCCG, MSY have shonky service but at least you can go back to their physical stores and demand a resolution.

  • …why wouldn't you just pay using Paypal?

  • +2

    Oh- I was wondering why a computer deal has so many comments. Must investigate, I say to myself- that must be a helluva good computer.

    • +4

      Like all good e-fights, we all came out of it with a little less dignity than when we started.

  • Is this available for pickup non assembled and without OS for extra savings?
    (Ie. - $70 bulid fee, - $15 OS & driver install - $109 windows 7 OS = $194, or a part thereof?)

    My question is not related to the experience of the customer taking up the majority of the comments on this deal, but my wanting to build this myself as well as to spend any discount saved on extra ram, GPU and power supply?

  • I wanted to neg this post but as CPL is about to solve this for Lucksmith I hold back. This issue rose due to AP or CPL, the customer should not bear with the nightmare.

    • +3

      I had just forgotten about my bear nightmare.. You brought it all back again!! #cantsleep

  • Dodgy CPL it's very concerning in regards to their service with faulty damaged goods.

  • +5

    I was contemplating whether or not to comment about this issue; and thought I might as well add my oponion and reasoning behind that opinion. This is why I an leaving a NEG vote on this deal:

    1) Previous experience from CPL, given this was a year ago I have held back from stating this on the other deals as no issues had arisen from those sales.

    2) CPL have a terrible reputation on Whirlpool, just search "CPL Whirlpool experience"

    3) The fact that the Rep attempted to shift blame to the buyer, saying he is covering up a hole, but when the buyer posts evidence shutting down these claims we get no response. Also, that he did not email first before posting his experience for those who empty their wallet for the stores bargains.

    4) The disgraceful way in which the Rep has handled this situation; there should not have been a forum post, or two pages of comments on this deal. It should have been resolved quickly and painlessly; it was only until they realized that the customers on OzBargain had heard word of this experience that they even thought of acting.

    • +4

      To all those that have been burned by CPL in the past and choose never to return there (such as myself), this is for you: http://tinyurl.com/cfg8anb

    • +2

      Plus there was no apology from the Rep when their suspicions about the hole in the box were unfounded. Clearly doesn't understand that we're doing CPL a favour by purchasing from them. I hope the guy gets some kind of voucher or upgraded components just for the accusations.

    • +1

      I just read a msg that was posted on Whirlpool.

      http://forums.whirlpool.net.au/forum-replies.cfm?t=2122562

      It definitely made me think twice about ordering from them.

    • +5

      "It should have been resolved quickly and painlessly"

      I disagree with that. While it was unfortunate that the situation had to escalate to this great of an extent, I don't blame CPL for trying to investigate. You can't just expect a company to refund over a thousand dollars in a matter of seconds. There are hundreds of online scammers out there. While Lucksmith's claim seems legitimate, anyone could replicate the same damages and ask for a replacement.

      Remember, those pictures were only uploaded yesterday. Prior to that, CPL had no solid proof that Lucksmith was telling the truth. Again, while Lucksmith's issue does seem real, it's ignorant to think that a company should "quickly" offer a thousand dollar refund just like it's no big deal.

      • +3

        *Sigh, I guess it's pointless wanting to have a debate with an irrational, angry mob.

        • +4

          FYi, I haven't negged you, neither have I negged any other users in this thread (used them all up elsewhere, lol) but some of you guys are throwing around 'mob' due to your frustration. This isn't a mob, it's the OzB community simply showing their distaste for something they have seen here today. I'm honestly surprised their are people defending the CPL rep's actions here. Yes they throw out good deals, but at what cost? They clearly tried to fob off lucksmith and it backfired /end

        • +3

          Do a bit of investigation on whirlpool. You'll find they CONSISTENTLY rip people off when it comes to warranty and service.

        • +2

          I've got your back, mate. Yours is a valid point. Have an upvote.

        • +2

          I agree with BlazinPast.

          A company shouldnt be forced to submit to any old claim of damage within 24 hours "or else".

          lucksmith may have a valid claim, but I honestly think that the airing of dirty laundry has ocurred just a little too quickly to be fair imo.

          The internet is full of keyboard warriors, and a person's livelyhood can be destroyed when this type of pack mentality takes hold.

        • +2

          @beakeroo
          I understand what you're saying, but look at it from a business perspective. A company is sure to look into some proof before handing out a thousand dollar refund. However, it seems like this is a recurring issue, even for lower priced items, so who knows if they are always this strict.

          This type of stuff has happened to me before. What I always do is an unboxing video using any type of recorder, so it can be used as solid evidence. Even if the company tries to dispute, off to the ACCC I go. This is just one of the risks of shopping online, and you've got to be prepared to fight back.

        • +3

          24 hours too soon? Not when the retailer has very clearly stated they are washing their hands of the issue and for the buyer to take it up with AP as they (CPL) can't help them (buyer) any more.

  • +7

    I seriously have doubts about these guys now. There is no tone of apology which is always a neg.

    • +2

      It's just turned into a huge mess atm

  • +2

    Returning to the deal - I think it's a great deal, because most pre-built systems that include an OS are well over this price. If I buy and have a problem with them then I'll complain loud and clear - but the actual deal looks good to me.

    • +1

      I think the irony is that now is probably the best time to buy from them. You can guarantee they'll try their hardest (at least for the next month or so) to ensure they don't screw up and attend to customer issues.

    • +4

      I'm inclined to agree. CPL's deals have been well received here in the OzBargain community, and I would very much like for that to stay the same. And with this current deal that the REP has provided, that trend of good deals at attractive prices seem to be ongoing.

    • +1

      I would like to believe the CPL rep who said they are learning from past mistakes and want to move on to a better business model (my words). Then they have to demonstrate it and people have to give them a chance.

      The issue with @lucksmith isn't resolved until CPL get the computer back and they refund the money or replace the item. That should take a week or so and hopefully @lucksmith will update the thread about it, for all to benefit.

      It's just this kind of issue that has kept me from buying from CPL, or others interstate, the shipping conditions are unpredictable and so is the response if something goes wrong - it seems.

  • +1

    I always tell peoples buy PC from where you can drop off later, I just waist a day today for waiting Lenovo's courier to pickup a laptop.

  • Is this available without OS for extra savings?

  • Someone please give the American guy a slap in the head. He's nice to talk to, but doesn't get anything done.

  • You cannot claim this is legal advice but as a law student ->

    1. The onus is on CPL to prove that they sent the case without damages. If this is true they will exclude their liability to damaging the product.
    2. If CPL did use insured postage (AUS POST) (From my experience it only complies with missing goods) - Aus post requires items to be properly packaged.
    3. If 1 and 2 is true then I would say you can get negligence from CPL as they know the conditions of shipping PLUS they know the fragility of PC components. Hence they were negligent in shipping a computer case.
    4. If CPL terms and conditions excludes their negligence then you're out of luck.

    Go get proper legal advice but that my opinion.

    • +4

      "If CPL terms and conditions excludes their negligence then you're out of luck." - since when is this acceptable? They aren't excluded from consumer law just because they put stuff in their ToS.

      • -1

        Consumers Act 2010 - Commonwealth, they can do pretty much anything that doesn't go against the act. There is a lot of holes in the act

        • So I can start a business make some terms like "if an item delivered is not as described, you have no rights to exchange or refund" or "we reserve the right to advertise prices excluding GST" or "if an item is DOA, you only have the right to exchange, not refund". Make it so it blatantly contradicts the law and see how far you get.

        • +1

          When you go back to ur class, ask ur lecturer, if you are right i will be millionare, i will writeall the ToS on my favor.

    • +1

      I think you need to ask your instructor about that. I can't see TOS trumping law. A shop can display a sign 'No Refunds' but I can go to the counter with a faulty item and insist on a refund, according to law. I don't have to take a replacement (as it may be from the same faulty batch) and I won't take 'No' for an answer. With some companies you just get good CS/TOS, with others you must insist on your legal rights.

  • +8

    If the photos of the damage and the packing are all true sending a computer just in a box is BAD, the weight of the cpu cooler and gfx are enough that even a slight bump and they can be badly damaged. CPL should be packing the boxes tight with bubble wrap way more than the standard case shipping box

    • +3

      +1 completely agree.

      If my CPU cooler (Noctua D14) was ever dislodged, it would absolutely smash the PCB of my GPU. as well as damage my RAM sticks.

      Just the thought of it flailing about unsecured inside a case with components worth hundreds of dollars is enough to run chills down my spine.

      That said, the notch on the top of the case looks a lot like an F-up that Aus Post caused. Maybe stacking heavier stuff on the package or accidentally dropping it.

    • +1

      I agree. They should put protective material inside the case, at the very least.

  • Fight the powah.

  • CPL does have some very good engineer like steven

  • +1

    you would have to be mad to buy off this mob after this schmozle

    this whole thread doesn't place any confidence in the buyer

    i will not be buying from bunch of greed merchants and recommend family and friends to avoid like the plague

    time to clean this mess up cpl and pull your head in

  • +1

    Lol - CPL, I think your online business is pretty FUBR. Hope any sucker that buys from you will spend 5 minutes Googling.

    • Why have you plus'ed the deal?

      • +1

        he forgot his slash sarcasm

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