expired Telstra Double Data on $50 BYO+Casual Plan: 5GB Data + $1000 Talk, UNLTD SMS (New Connects Only)

830

Not as great as the recent deals from Optus, but one of the better Telstra deals for a while.

Double Data on the $50 BYO/Casual plan. Normally has 2.5GB data.

Now:
* 5GB Data
* $1000 Calls
* Unlimited SMS/MMS/Messagebank
* Excess data charged at $10/GB blocks.

If you have an iPhone, I imagine you can get the free 12 months Apple Music offer + additional 500MB (bringing it to a total of 5.5GB!). See here.

Home page at https://www.telstra.com.au/ says it is for NEW connections only, valid until 28th September 31 December 2015. I had a talk with one of their online chat CSRs and this DOES extend to people on prepaid. Existing numbers on Telstra plans aren't eligible apparently (although the page with the plan listed doesn't mention any T&Cs at all).

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closed Comments

  •  

    Didn't the bonus data offer (500mb) expire 30th Aug?

  • +2 votes

    This looks like a hell of a good deal.

  • +2 votes

    what happens after the 12 months? Is it still 5GB data?

    • +1 vote

      If it is the same as their past bonus data offers, you get to keep it for as long as you are on the plan. I'd go the casual option personally. There doesn't seem to be any benefit for locking into the 12 month BYO option unless I've missed something?

  • -1 vote

    Is telstra that much better compared to voda/optus with regards to internet around sydney city and the greater west? Optus right now has 8gb for the same price but i'd imagine they're more congested due to the lower pricing. Anyone care to share their experience?

    •  

      nup

      sydney is largely fine for optus and vodafone as far as coverage and speeds go

      IMO $50 a month BYO is a quite expensive plan, its not as if you're paying off an iphone with the fee

      5gb should be the norm

      •  

        Go for the casual option then?

      • +1 vote

        disagree, I find Telstra 3G is faster and stronger coverage even within Sydney.
        Not sure about 4G though as I didn't have a 4G phone when I was with them.

        (this is around 3 years ago)

      •  

        I disagree

        This is based on three years ago, but Vodafone SEEMED fine in the city (Canberra, Tasmania, Melbourne), but my battery life lasted half as much. There were no problems with Optus (virgin) or Telstra

  • +13 votes

    Optus is shit.
    Telstra is awesome.

    Optus is barely useable around the Northern CBD (Wynyard area) in Sydney for me. I had all three telco's over the span of one month. I did a speed test on all of them. It was something like:
    Optus 1.2mbbps
    Voda: 20mbps
    Telstra: 120mbps

    Optus vs Telstra is a no brainer

    •  

      i have been using optus for a few months now exclusively in Sydney and i have found it very good. i get 4g in most places and the speeds have been pretty good.

    • -13 votes

      Considering Voda uses the Optus network, there's something not right with those.

      • +6 votes

        Lol. Dunno where to start with you buddy.

        •  

          My mistake. However, that being said, you're complaining about one specific part of Sydney and haven't elaborated on whether you were inside or out, using the same phone, same time of day or even if they're all on 4g etc. All of which can cause variance.

          In that area, 4g on Optus may be patchy in buildings but that's to be expected on all networks. There's also a (singular) congested 3g cell (Pitt St Mall), but without knowing your call history…

          Ideally, if it's that horrid, you'd report it as a blackspot. Keeping in mind that transmissions require some semblance of line of sight and the further it passes through buildings, the more it degrades.

        • +2 votes

          @Willowtea:

          Lol, such an expert. After stating voda use the optus network I think we're all safe to ignore any advice you give from here on.

        • +1 vote

          @zeggie:

          Hahaha I was going to write the exact same thing.

    • +1 vote

      Even more so in Tasmania :) Telstra or nothing.

  •  

    For new connects, I take it as people who port out and in, should be able to get this offer?

    •  

      I was able to transfer online from my plan 'on a phone' to the casual option. Note that I had finished the 24 months repayment. The online process gave me the option of something like "Existing Telstra customer wanting to keep number".

      •  

        Telstra consider "new" connects to be either ports in, or prepaid-to-post.

        Chaliban, did you verify that you in fact received double data?

        • +1 vote

          Apparently the system won't bestow the additional data unless it is either a prepaid-to-post paid conversion or an order for a new service/port in.

          Just port out to a $2 Optus/Voda SIM, wait 24 hours (just to be safe), and then port back in to this offer :)

        •  

          I asked the online chat and was told it was. The online chat operator then stayed online during the application process but I didn't need him/her (name was Sammy so wasn't sure of sex). Was very happy with the service actually. Strange for Telstra. And confirming that I was on the 'S' plan for 24 months - bought a Galaxy S4. And was just letting it roll without phone payment for a month. So it worked for me. No guarantees for others.

          Also received email confirming bonus data. This is a bit hard to read since I copied and pasted from a table but it does show that bonus 2.5gb is included.

          Product Name Upfront Cost (billed to your credit card) Monthly Cost (billed to your mobile account)
          Go Mobile Casual Plan $50 - $50.00
          Bonus Data - 2.5GB - Included
          Total including GST $0.00 $50.00
          Total GST $0.00 $4.54

        •  

          I had the same chat with the same 24x7 operator as Chaliban.

          I've also got the same order confirmation email indicating a 'Bonus 2.5GB' of data.

        •  

          @Kerb: Yet another with the same confirmation yada yada..

          Bonus data hasn't shown up in my actual account yet though. Rep associate does say in these comments that it takes 48 hours, but I'm still a little paranoid heh

        •  

          @TheContact:

          Any update yet? I switched mine over and had an sms confirming I have 2.5gb

        •  

          @DrStinge: No bonus data yet. I did get an email today saying my online order is on it's way though hah

        •  

          @DrStinge: Just got an email saying I signed up to a 2 year contract with 2GB data…dafuq. That's all sorts of wrong..

        • +1 vote

          @chaliban:

          Just wanted to update. I received an email today saying that it was 2 (not even 2.5) GB data in my plan. Raised it on the Online chat - apparently has been escalated to a manager and I will receive a call in 2-5 days.

        •  

          @chaliban: Did you get it sorted out?

          I got the same thing. After a bit of fluffing about with CS. I'm told they have me sorted with the 2.5GB + bonus 2.5GB. I'll see in 48hours though..

        •  

          @TheContact: I was offered $10 off or the 5GB. The 5GB would have been by Telstra essentially porting me out and then back in. I just opted for the $10 off as I couldn't have my phone out of action (needed it for work). Also the fact that I had not ever used over the 1GB from my previous plan. Also got a discount on current bill due to mistake.

  •  

    I have a Telstra 4G card and an Optus 4G phone for work. I find that the performance of each is variable from time to time. Sometimes Optus is slow and sometimes Telstra is slow. So in an ideal world you'd have two different options.

  • +1 vote

    If you are existing Telstra customer who is still on contract, they will waive the remaining contract fee, however they won't waive the handset/device fee which you need to pay out. They offered to put that on a monthly instalment instead of lump some so it will be BYO Monthly fee plus handset fee

    My Telstra app now shows the new plan but they haven't properly fixed the double data as it shows 2.5gb instead of 5gb :/

    • +3 votes

      It takes about 48 hours before you get the bonus data added to your account :)

    •  

      Wow really? Even for post-paid? This is very tempting for me - I'm currently paying $90/month for my 6 Plus for only 2.5gb data.

      Edit: Doubt it's for post-paid.

  •  

    pretty sure I just signed up selecting the casual option and it has confirmed a 12 month contract for me. not that happy. on the phone to Telstra now.

  • +1 vote

    Ignore

  • +14 votes

    $1000 worth of calls? What the hell is that? Why don't they just advertise in minutes or something? Why is this still a thing???

    Why stop there telstra, why not say '$15000 worth of calls (calls charged at $150 per 60 second block)'

    incidentally it's $1 per 60 seconds. You want to know why they pull this bullshit? This:

    The below charges are used to calculate your usage for your Monthly Call Allowance and will also apply if you go over your $1,000 Monthly Call Allowance

    So on amaysim if I need more than I've paid for then I can cop the 9c/min fee, but on telstra you are paying $1/min. Such pricks, such absolute pricks, they're pricing it like its 1998 or something.

    This is one of the things I've found most appealing about amaysim and I've been a happy (light) user of theirs for years now.

    • +1 vote

      Pretty much everyone else has moved onto minutes to end confusion with ACCC etc and reduce customer complaints.

      $1000 seems like a lot, but if the call rate is x2/x5/x10 everyone else, it doesn't give a true reflection of the value.

      Minutes are much easier to monitor - you know exactly where you stand.

  •  

    i am already on telstra but free to leave…anyone had any luck asking for a deal in such a situations?

    I am currently paying $49 for 1.5GB data from an old BYO plan

    • +2 votes

      Just ask them, otherwise, buy a $2 from another carrier, port out then port back in.

      • +2 votes

        cheers mate, might be worth a shot. A bonus 3.5GB for $1 would be nice.

      •  

        How long does it take to port and how often can you do it?

        • +1 vote

          Porting takes a few minutes to at most an hour during business hours. I can't see why you can't port as often as your wallet is happy.

        •  

          @smithydll:

          Thanks. Telstra are A-holes to existing uncontracted customers.

        • +1 vote

          @bxpressiv:
          bx, try calling up during business hours and saying 'disconnections'. According to a few people on Whirlpool, there is a disconnects/save team that they will try and put you through to. Ask to see if you can be put on this with the extra data. Might save you stuffing around with porting out then in.

        •  

          @Thundaja:
          Yeah I've dealt with those guys before, hit and miss. Half probably won't do it, the other half say they can although it's not possible or don't have permissions. I then spend hours trying to sort it out with the CEOs team of reps.

      • +1 vote

        Convert your post-paid service to prepaid before porting otherwise they'll slug you an $8 porting out fee.

        •  

          I remember they tried to charge me a porting out fee years ago claiming it was because they were losing one of their numbers. I then pointed out that I ported IN to them before that so they weren't losing anything.

  • -1 vote

    I have a month left on my $55 BYO 12 month contract, and they wont waive the $30 or so that I have left as an ETF if I go onto a casual plan… Chat suggested I take a new BYO 12 month contract out, and then they'll waive it. Annoying really, I like the idea of being on a casual plan for once.

    •  

      Hi Schpeedy - please see my post below re Telstra prepaid and the Freedom option. You might be better off on that offering rather than casual or 12 month BYO.

  •  

    I was able to move from my out of contract $49 cap plan to one of these without any issues.

    Edit: Never mind, that is because I recontacted for 12 months, not that I'm worried about that.

  •  

    I spoke to Telstra about my current contract (expires in October 2016), they can waive the termination contract fee, but I just have to pay what's outstanding on the handset repayment. But overall it's a really good deal, I just wish I didn't owe so much on my handset still otherwise I would have done it :(

    •  

      did you have the conversation as a chat? wouldn't have the chat log? I just tried to recontract my BYO plan to get this deal and was a flat out no. Love to go back to them with one of their guys saying its doable.

      •  

        No I didn't sorry. But throughout my time with Telstra (and any other company), you can speak to someone who is having a very bad day or someone who is having a good day and get two very different outcomes. I suggest you try and speak to someone else, but be SUPER nice to them :) Should do the trick. Keep trying if they say no - Good luck :)

  •  

    Has anyone noted the main different between byo and casual?

    I'm on my phone and at first glance, i can't tell what the main differences are.

    • +3 votes

      Only difference is the BYO is contracted with 12/24 month term and Casual is not Contracted, everything else in terms of usage is the same.

      •  

        Thanks!

      •  

        Makes you wonder why anyone would contract when they could BYO, given that everything is the same!

        •  

          If you are on a existing Telstra postpaid plan, they will only waive the the contract fee if you go on the BYO 12m/24m plan and not the Casual plan :)

          I signed up around 11.30AM AEST and it appears they may have updated the banner "For new customers only" later in the arvo as it wasn't there earlier in the day

        •  

          Wouldn't a 12 month contract be eligible for the free Apple Music for a year promotion? If you're going to pay for Apple Music anyway, then perhaps the contract is a good idea.

        •  

          @Smigit: Apple music is available to all Telstra postpaid customers, contract or not. Chk rep post below.

        •  

          @hashtagbargain: Thanks for clarifying that

        •  

          @jiakz:

          Not an absolute. I moved from contract to casual with several months left on the contract but they waived the termination fee. Hit and miss depends on the customer service rep.

  •  

    Looks really good. I assume if I choose the casual option I won't be eligible for the 12 month apple music subscription?

    • +2 votes

      You sure can get the apple music 12 month for free ;) Apply via MyAccount or instore

      •  

        So apple music is still free on the casual plan?

        Stupid question but does apple music only work with iphone/apple products?

        •  

          Yes it is free as long as your still connected to Telstra for the 12 months as the "free period" uses your Mobile number linked to Telstra to verify your subscription with apple. Apple music is currently available to Apple customer only but Apple is launching an android app later this year.

        •  

          @JoshRidgway:

          You can use Apple Music on a Windows PC, so you don't need to be an Apple customer, I think?

        •  

          @GordonR:

          Your correct Gordon you can, but to Activate the offer you need an apple iPhone to link your Telstra service (mobile number) to your iTunes account using the "Subscribed through Telstra" link in Apple music. But once thats done go crazy ;)

        •  

          @JoshRidgway: Do you have any idea how long the iTunes offer will be available? I'd like to take advantage but only have Android devices. Thanks!

        • +1 vote

          @Alzori:
          According to Apple's timeline, they should have an Android app ready in the American Fall (so our Spring). So it can't be too far away!

        •  

          @Thundaja: Thanks, definitely keen!

  • +1 vote

    Didn't look at the deal. Just +1'd for the profile picture.

  • -2 votes

    Plans are for suckers, prepaid all the way!

  • -3 votes

    I'm currently on an $80/month superseded plan with Telstra with an iPhone 5S paying a total of $92/month for 1.5GB of data and $800 of call credit (at approx $1/minute). I'm flat out staying within my $800 of usage, and 1.5GB of data. Contract expires in less than 2 months. Can't wait.

    Based on my calculations and usage, I think I'll be far better off converting to Telstra prepaid's Freedom offer, and I'm reasonably confident I'll be able to stay well under $40/month with the option that allows free calls to Telstra mobiles.

    There are no post-paid offerings on Telstra that provide more value for my usage.

    Telstra has also recently introduced a $50 administration fee for recontracting early on BYO plans to upgrade to a handset. They tried to apply this charge to customers retrospectively. Disgusting.

    Please look into it before you re-contract with these slimeballs.

    •  

      …as below

    • +4 votes

      Just wanted to clear something up the $50 "Administration fee" also known as the early re-contracting fee was removed on the 12th of May 2015 and is no longer charged to any customer re-contracting a mobile service. When re-contracting early the only fee charged is any handset repayments owing on the old contract.

      •  

        "When re-contracting early the only fee charged is any handset repayments owing on the old contract."

        you sure this applies if you go from a contract with x amount of months remaining to a go mobile casual plan?

        •  

          When you change from a plan with a handset to a casual plan your not Re-contracting onto a fixed term so you would be charged the full contract cost as its a month by month plan. If you wanted to avoid the higher etc for the service cost part of the plan your best to go onto a BYO plan and you would only pay any handset cost owing.

    •  

      Hey Kipps, I moved my partner's phone from BYO to a handset plan about a month ago? Definitely no $50 recontracting fee and she still had 5 months to go. I know they've done this in the past but I don't think they do anymore.

      And honestly, I'd rather pay $50 to end a contract early vs $100+ for the termination fee. Seems fine in my opinion.

  •  

    Is there any restriction to signing up and then porting an existing Telstra number later?

  •  

    The credit can't be used to call overseas number. Bummer.

  •  

    Thanks, I've just signed up and got an extra $5 data share sim to go with it!

    •  

      Out of interest, is there anything there regarding the extra 500MB that the original post mentions?

  •  

    Finally on Telstra, woo!

    Has anyone worked out how to create a Telstra account?

  •  

    Just an FYI, I'm currently a Telstra customer and I used their 24x7 chat to get my plans moved to these new plans… Well, I've requested it, lets see if the order goes through!

    •  

      Same here, they are much more helpful this morning. Last night I tried and one of those 24/7 chat said that she cant help me and she is more than happy to help me move to Optus if I am not happy with the way Telstra treats its current customer. I was like WTF??

      • +1 vote

        I was thinking, if Telstra won't let existing customers transfer then just change to an Optus prepaid (or similar) and then go straight back to Telstra.

  • +1 vote

    Is this worth an extra $10/mo over the Boost $40 unltd?

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