OzBargain 101: Lesson 3: Referral Links

Updated

This guide is now out of date. Use this page


This is an often confusing and provocative subject. It’s also an area that moderators have spent a lot of time seeking feedback, changing the guidelines as well as creating mechanisms to assist the system.

The Basics

What is a referral link or code?

A referral link or code is something a company gives out to enable a customer to invite their friends. The company gains another customer, the existing customer earns a credit, and sometimes the new customer also gains credit. A win for all 3.

Example:

uberpic Uber offers a referral code and link that existing customers can give out to others. Both the referrer and referee will receive a promo ride up to $10 value.

What is an affiliate link and how is it different?

Affiliate links are similar to the above but instead of getting paid in credit, they pay out in real money. One example is Amazon, where they pay a commission from every sale. Affiliate links are what the majority of websites use to monetize their sites are are usually run by affiliate networks such as DGM, Commission Junction, LinkShare, etc.

Referrals on OzBargain

The original simplistic idea was that if a member posted a deal and the store has a referral system, then they are free to mention that link or code in the deal. But like any true bargain hunters, the temptation to push their referral links everywhere meant that the site needed to come up with guidelines which are to this day still evolving.

Do I need to have special permissions to post a referral link/code in a deal?

Due to numerous users signing up to SPAM their referral codes/links, only members who don’t have a P1, P2 or L plate against their name are permitted to put referral links or codes in their deals. You will be off your P plates 6 weeks after posting a deal.

OK, I’m ready to post a deal and would like to include a referral link. How do I do this?

  • Make sure the non-referral link (e.g. a clean link) is posted in the URL field.
  • Add your referral link to the bottom of the post with a note letting others know that it is a referral link. (NOT in the coupon code box, NOT in the title)
  • If you list a code that can’t be used in conjunction with a referral link, it is best NOT to include the link.
  • Please don’t change the price to factor in the referral. The deal should stand on its own.

Referral Deal Etiquette:

  • Do not mention ways to circumvent a sites referral rules - eg multiple sign ups.
  • Do not add your referral link to your deal post if it was posted more than 7 days ago.
  • Do not post referral links from a merchant, retailer or service provider different to the one for the main deal.
  • Either put your referral link at the end of the deal description or don't mention it at all - do not solicit referrals.

I have posted a deal and put the referral link in the description. Now what?

Your deal will now be marked with a R

deal

and the referral link will be made grey.

iherblink

I’d like to post another deal with a referral link. Can I?

Once you post a deal marked as a referral, you will be subject to posting limitations as follows:

  • Users are limited to 1 referral post (deal + forum) every 24 hours or 2 referral posts (deal + forum) every rolling week, however
  • Users that have posted referral deals that have low votes will be further limited. The vote average is calculated by taking the sum of (positive vote - negative vote) for each deal post, divided by the number of recent deals.
    • If the vote average across the recent deals is 0 or below, the user cannot submit referral posts until the vote average is corrected over time.
    • If the vote average across the recent deals is between 0 and 3, the user cannot submit referral posts for 2 weeks from the last post.
    • If the vote average across the recent deals is between 3 and 8, the user's limit is reduced to maximum 1 referral post per week.
    • Users who have posted good deals with referral links are rewarded - if the two most recent referral deals made the front page, the limit is increased to 3 posts per week.
  • Users who have reached their referral posting limit will see a warning on the deal submission page. If they continue to submit posts with referral links despite the warning, their account will be placed in the penalty bin.
  • Users who have exceeded their referral posting limit will not be able submit further posts.
  • Users who have reached or exceeded their referral posting limits will be able to see further information on the vote average/breakdown of posts in their post history page, visible to themselves and moderators only.

These are the same posting limits as a rep has.

Why are there posting limits for deals with referral links/codes?

The top priority of OzBargain is serving members with good deals. If you are posting good deals that have referral links, then you will likely not be affected the the posting limits. However, if you are posting bad deals with referral links, you will be limited. Moderators constantly monitor deals and if we see a store that continually has poor performing deals that have referral links, we may ban users from including referral links for that store.

Has OzBargain banned the posting of referral links for some stores?

Yes. One example: Referral links in Vinomofo deals have been banned. See discussion .

I saw a grey box in some deals mentioning referrals. What is that?

referral

Any user can add their referral link into OzBargain’s automated system. If you are not the deal poster, your link will be among other users in the random link section. This doesn't count as a referral post as this is an automated function.

How do I put my referral link into the system?

Go to My Account - Edit - Referrals.

What stores are in the automated system?

Amino Z Dropbox Naked Wines ShopandMint
Appsumo Etsy nitrous.io StackSocial
ArtsCow Giving Assistant Nova FM (Competition) The Home
Beat The Q GreenManGaming OFX Top Cashback
Belong Groupon OneDrive TransferWise
BitGold iHerb.com OZSALE Travel Pony
Catch Of The Day ING Direct Paula's Choice Uber
Cracka Wines Kleenheat Gas PricePal Vinomofo
Cudo Koding Ratesetter Vitacost
Delivery Hero LastPass Rebtel Wordery
Digital Ocean LivingSocial Australia ReShip.com

I’ve added my link to the referral system and posted a deal but it is not showing in the grey box.

The OP’s referral link only shows after 5 votes (Now 25 votes). This is ensure that only good deals are posted.

Will having my link in the automated system and posting a deal count as a referral post?

No. Since you aren’t mentioning the referral link or code, it doesn’t count as a referral post.

I noticed there are some stores that have wiki pages for referrals. What is that?

Only stores that provide a link can go into our automated referral system. For businesses that only give out codes or require other non-URL information, wiki pages are made. Feel free to add your information to any of the wiki pages.

See Wiki: List of Referral Codes & Links

OK. Deal description, automated system, wiki pages. Anywhere else?

Link In Deal Link In Post Content (Deal or Forum) In Comments Coupon Code Box
Affiliate Links Not allowed Not allowed Not allowed Not allowed
Referral Links Not allowed Allowed Not allowed Not allowed
Other Links Allowed Allowed Allowed Not allowed

That’s it. Referral links are not permitted in comments. You also shouldn’t link to your deal elsewhere on OzBargain if it is a marked as a referral post.

Can I post a deal that is about a store’s referral system?

  • You may post a deal that is for the retailer's referral system, under the basis the referee also earns credit and it has not been posted previously (unless it is a temporary offer that had previously expired) or is already included in the OzBargain referral system.

  • Referral links or codes are not permitted in deals that are for the retailer's referral system (As of March 2016). Create a Referral Wiki Page and add your link or code there. See the ZenMarket Referral Deal as an example.

  • In the case of long running referral only deals: All subsequent “announcements” about the referral program shouldn't be posted as new deals, including updates to the referral program. This does not include limited time referral only deals where the previous offer was expired/ended and is now being offered again. You may post a forum topic about any updates to a referral program (with a link to the referral wiki or referral system only).

  • Examples: (1) Airbnb update their refer a friend credit from $32 to $34. As this is a long running referral only deal, updates to the referral program should not be posted as a deal. (2) A Bank has a promotion for the month of April, sign up to a new account and both the referee and referrer receive $50. In July they have the same promotion again - this can be posted as a new deal as it is not a long running referral deal and the previous offer had expired/ended.

I've noticed some deals are marked as a referral but don't link to a referral but rather another site.

Third-party price comparison/tracking, cashback sites, blogs and product review website operators need to follow the Third-Party Website Operator deal posting guidelines. The same guidelines as referral links apply and should be mentioned at the bottom of the deal. Referral posting limits will equally apply.

Examples:

Fashionlane is a site that scrapes fashion retailers for price changes. The deal is for Van Heusen while Fashionlane is mentioned in the description.

Tightarse is the rep for Cashrewards however he posted a deal for Lenovo.

OK, but I've noticed a Cashrewards deal posted by Tightarse and he is marked as a rep.

That's right. Cashrewards is a unique situation in that it offers deals and also can be a supplementary bonus (cashback) to deals. So if the deal itself is a cashback, then the deal is linked directly to Cashrewards, and rep posting limits apply. If the deal is for another site, like Lenovo, and there also happens to be a cashback mentioned in the description, then it is marked as a referral.

So a rep for a company, a user who posts a referral link/code in a deal, and 3rd party sites are all restricted to the same posting limits?

Yes, that is correct. We want the focus on posting good deals.
voteup If the deal is popular, then that allows the user to post more deals.
votedown If the deal is not popular, then that restricts the user from posting.

Rep Posting Limits - Referral Posting Limits


So that is a very long summary of referrals. The guidelines always evolve but this is what currently works to ensure good quality deals are posted and users are able to add referral links.

With that said, we are always looking for feedback to improve OzBargain. In a couple of recent threads, there were some different (and very heated!) opinions on referrals. Basically the following camps:

  • People who don’t care either way (most users).
  • People who don’t care if there is a referral link as it doesn’t affect the deal.
  • People who do care if there is a referral link as there is a perception that the user is posting for referral credits (irregardless of whether the deal is voted popular or not).

I hope this summary at least explains the big picture of referrals. Referral deals make up a very small % of overall deals. Feel free to ask for any particular stats and I'll see if I can track them down.

Useful Links:

Deal Posting Guidelines: Referrals
Posting Referral Links
Referral Posting Limits)
List of Referral Codes and Links
User-Submitted Referral Code Updates (Updated March 2016)
OzBargain 101: Lesson 1: Commenting and Deal Formatting
OzBargain 101: Lesson 2: Tagging Deals and Forum Posts

Questions, comments, feedback?

closed Comments

        • +1

          @pointless comment:

          The thread has veered off into other issues but I think for the sake of referrals we should just focus on that. Probably better to use this thread.

        • @neil: Thanks for the answer Neil.

          But I don't think this is a separate issue as at the core of referrals the limit is too low for the well known users.

        • @GameChanger:

          There was no automated referral box for that post. It's essentially more of a rep post. It's better we don't conflate all the issues into this thread. Anyone could have posted that deal (rep, normal user, etc.) and issue is all the same, nothing to do with referral policy. Does that make sense?

          It also allows me to deal with this thread and another mod can deal with that one.

        • @neil: i disagree - at the core of both 'distinct issues' as you see it are

          1) deals posted for monetary gain

          WITH

          2) an inflated number of upvotes due to the historical community goodwill generated and 'ozbargain friends'

        • +1

          @neil: If I posted that deal I wouldn't be eligible for monetary gain nor would anyone else as there is no referral from Sony.

          Whilst the OP has not gained money directly his influence has mislead the community and gained money for his company.

          The post imo is a perfect example what some others user have done purposely because of their fan base.

        • @GameChanger:

          If I posted that deal I wouldn't be eligible for monetary gain.

          If you worked for a cashback site yes or some other 3rd party site then yes!. See the guide above. So if you worked for Pricepal, Shopandmint, Qwibble, or had a blog that reviewed Sony stuff, a price comparison site like Pricehipters, Fashionlane etc.

        • +1

          @neil: Yep and in this instance a 3rd party was involved and gained money from it.

          I don't understand why the deal wasn't removed as now many of the + votes are just people protecting the OP and got nothing to do with the deal. This is misleading the general public that the deal is really good.

          I have had a look at the bargains and if a ordinary person posted it, good chance it wouldn't make first page/ have the amount of clicks.

        • @GameChanger:

          gained money from it.

          How many members do you think actually bought something from the sale? The only way CR won out of that is if people actually bought something. Last I saw, no one is bothering with the TVs or other high-end items, so CR are likely making absolute pittance off the post.

        • @Spackbace: I think PC made a comment back that members only make up small % of the traffic, so would be hard to know how much of general public bought.

        • +2

          @Spackbace: sorry spackbase but all that is pure speculation - you cant claim to have any idea on $ that changed hands there.

          The post had 10,000 clicks - so the potential for serious money to be headed sonys way, via CR , is actually potentially very high

        • -1

          @pointless comment:

          actually potentially very high

          Sigh And we could speculate that there's aliens on Mars

          Or we could stick to what facts we have in front of us to help form arguments.

        • +2

          @Spackbace: sorry mate but you are contradicting yourself….first you are speculating how many people bought/are buying TVs, then on how much CR may/may not be making

          Now you suggest to stick to facts?

  • -1

    @ Neil - above you mentioned you are gettingreports and PMs on this thread, am i right to assume that some with vested interests are contacting you about the issues raised here in private?

    while i understand that you cant reveal usernames, perhaps you can give us some stats - how many PMs from how many unique users? The general vibe of the PMs perhaps, are they in favour of reform or against?

    Given that this is a public issue, id be disappointed to know that certain users (plural, not singular as this is not about any single user) are trying to sway opinion behind the scenes

    If thats the case,it shows a real lack of conviction in my book - if anyone has something to say on any of the issues raised here, whispers in the dark are not the way to go about it - Neil has afforded a public podium …so use it!

    EDIT: Just had a read of the thread GC linked - it has become yet another 'spot fire' over referral credits/using OzB for monetary gain. hopefully we can all accept that this is clearly a sitewide issue, not about any single user - or conversely about a handful users with some kind of vendetta - heres the link for convenience https://www.ozbargain.com.au/node/240289#comment-3562954

    • +1

      @ Neil - above you mentioned you are gettingreports and PMs on this thread, am i right to assume that some with vested interests are contacting you about the issues raised here in private?

      while i understand that you cant reveal usernames, perhaps you can give us some stats - how many PMs from how many unique users? The general vibe of the PMs perhaps, are they in favour of reform or against?

      The moderation crew has been watching this referral thread, as it talked about in our meeting at the beginning of March to write a thread dealing with the complicated referral associations + give a primer to others.

      In every users account are moderation notes which shows us a bit of history about the user. There is also a function that show reports from the user and reports against the user. It also shows history of when the accounts were banned and for what. We've seen some issues between some users commenting in this thread and the person in question.

      I speak to users all the time about various things but it just happened that a couple of them mentioned the point about being about the user in question. This is some the moderation crew picked up on quite quickly but was surprised normal users could see it.

      We can't just ignore the evidence. Sure, there may be an issue and the commenters here have detailed some things. But just as you say, you don't know if people are posting deals to collect referrals, we can't know if the people in question on this thread are doing so as a personal issue with the user.

      Also, you know throwing in backhanded insults in every comment PC is not necessary.

      • -1

        above you mentioned you are gettingreports and PMs on this thread, am i right to assume that some with vested interests are contacting you about the issues raised here in private?

        So that a confirmation?

        Also, you know throwing in backhanded insults in every comment PC is not necessary.

        Not trying to insult anyone, sorry if you took it that way

      • @ Neil
        So you are inferring people want to close off referral posts for some kind of "payback"? Really?
        You should consider the arguments and facts here on their merit as presented. I think they are pretty solid. No doubt as people became increasingly aware of borderline or dodgy referral practices or perhaps crossed swords with refferal deals being shut down, these are the actions that could generate "sparks" as people became aware of "other" motivations for posting and culminated in this thread.
        The majority of users simply have not looked closely at the issue and followed it. Once people see how it is monitized, illusions about motivation evaporate.
        Do you have access to referrals earned stats? How about having a look at those. I am sure the amounts would be "interesting".

        • +1

          Referral stats would be between the merchants and their referrers. Sorry we do not have such stats. We do measure the number of clicks within the referral grey box, i.e. not the referral link inside the content of the post. However clicks are different to conversion so we don't want to speculate on the earnings.

          Please do not assume that once the majority of users understand the issue they'll change their view. Most of them don't care might simply because — they don't. Most people coming to OzBargain for the bargains rather than discussing the motivations between each and every posters.

  • In summary:

    • This thread was created to help users understand referrals. It was flagged as an item from our last meeting in early March.
    • It also serves as a place where people could give feedback, due to referral tensions in recent posts.

    • 5 users are unhappy about referrals.

    • 1 user (Spackbace) was on the fence.
    • 3 users are fine (some with reservations) or don't care.
    • A number of users on this thread have had personal issues including bans with a certain user who posts referrals.
    • While there were valid points, just like referrals we are unable to determine if some of users posting on this thread are because of guideline issues/framework or personal issues with the user in question.
    • Despite the above, the following referral issues were flagged:
      • The Automated Referral System (grey box) showing the OPs referral link without counting as a referral post.
      • The Automated Referral System showing the referral link with only 5 votes.
      • Users don't know if a referral marked deal is good or if they are trying to collect referrals. Where as a rep post, you know they are there to make sales.
      • The main link is always a clean, non-referral link. Users choose to click the OP link in the grey box.
      • "Low Quality Deal", "Spammy Deal" etc were mentioned however some of these deals mentioned are popular.
    • Other non-referral issues were mentioned
      • Moving the front page threshold up from 20 to higher number
      • People voting for users rather than deals. Also "Ozbargain Friends".

    Implementations:

    • We will trial as suggested by many in this thread is to move the threshold for showing the OP link from 5 to 20 for the automated referral box (aka front page) to be implemented this week.
    • We will move the front page threshold from 20 to a higher number later this year.

    Suggestions that we will further consider internally:

    • The automated referral system only showing random.
    • The automated referral system counting posts as referral if they show in the box.
    • Banning referral links for group buy sites.
    • Weighting of random links to contributors to the site.

    Things we won't implement:

    • Banning people for voting for more than 1 deal from a user per day (e.g. you can't vote for more than one of Scottys deals per day).

    OK, this is the last post (probably) I will make on this thread. I may have missed some points due to the sheer amount of long/repetitive comments.

    It's now over to Scott.

    EDIT: Clarity: Not a 1 week trial, to be implemented this week.

    • +1

      Well this seems like a step forward, indeed.
      If I might expand a little on a couple of points from you summary:
      "5 users are unhappy about referrals." I am not sure this entirely represents the situation
      I would say 5 users are unhappy with the referral system as it is , not per se. and I would add that 5 users have spoken about it, but how many are following this thread or agree with the proposal but choose not to speak? I could be a large number, we don't actually know.
      I am not sure that moving the "referral box" system to 20 positive before it shows the poster's link will adjust "spammy" behavior. If people just "cut and paste" near daily deals as they come in there is no loss or foul in keeping trying, a certain number will be winners, so it would still be worthwhile continuing. I am not sure it would actually change anything. This problem is solved, however if Clarky's simple solution from comment number 1 on this thread is put into place:
      "The automated referral system only showing random" every time. I am glad it is under consideration, I think its the best approach. The ability of members to post an infinite number of automatic "grey box" referral posts that may result in pay-off just encourages a scatter-gun approach and reduces the overall quality of the deals on the site.
      Finally, I would like to say "thank you" to the mods for giving this forum and patient consideration of the matters at hand.

    • I think its a great outcome.

      Just that the trial is to short to ascertain if its working.

    • +2

      No surprises here - i though an increase in the front page threshold is a reasonable outcome at the outset - to have a trial of increasing the OP grey box visibility to 20 is a good result.

      However 1 weeks is far too short of a time from which to draw a relaible sample. I think 6, preferably 12 weeks would give you a better picture of things. i also emplore you to start any trial from next sunday or later, after the Easter break is behind us.

      Thanks for opening up discussion, Neil. Although the numbers are small on paper, and you can only act upon the raw stats, i am sure you realise this is a bigger problem that that.

      I think todays Sony deal is a timely illustrator and reinforces a certain amount of disillusion with the current systems in place among a signinfcant number of members

      I am sure you guys will take this all on board - i particulary hope that the backdoor allowing an infinite number of referral posts / grey box over haul is something that sticks in your collective minds - no matter which way you spin it, it does hurt the creibility of the site for anyone who cares enough to look beneath the surface

      At the end of the day, i hope that this thread also serve to raise awareness among ozbargains members of the issues raised here - perhaps the best outcome of all

      Cheers

      • +1

        @PC
        "However 1 weeks is far too short of a time from which to draw a relaible sample"
        Yes, this is good point. It be very extremely easy for anyone with a vested interest to modify their posting behavior for a week.
        @Neil in relation to:
        "We will trial as suggested by many in this thread is to move the threshold for showing the OP link from 5 to 20 for the automated referral box (aka front page) this week."
        How will you be judging the trial? What would you consider a successful trial?

  • Thanks Neil for the summary. Referral system was first implemented 4 years ago and later on updated to the current state in 2014. OP's link is placed in the referral box because referrers would like to be rewarded — I remember we had this discussion many years ago as people were demanding to be rewarded for posting on OzBargain. Well, so I thought having their referral link displayed would be the least we can do.

    Any other popular community forums that allow their members to show their referral links?

    However at that time I also know that once financial incentive is introduced, more problems may follow. Over the years we have been fine tuning our referral system and rules, but we also come down to the conclusion that it is not possible to keep everyone happy. At the same time it's not OzBargain staffs' obligation to keep every individual happy, but to operate the site so it is going to the right direction that benefits most people.

    For now I am going to close this thread. It was meant to be an announcement / tutorial on how OzBargain referral system work but somehow turned to discussions, where some express their disappointment on the existing system and others have simply attacked other members. Many comments here aren't necessary and will be ignored. Others are useful suggestions which we will evaluate.

    If you have anything to say regarding to the implementation of referral system, use the existing post. If you have problems with certain users mis-using the referral system, use TWAM. Do not use deals or other forum posts to discuss these issues — they will be removed and you are risking your account getting banned.

    Meanwhile, I'll get ready to announce our Easter event.

  • Change in referral posting guideline

    Our deal posting guidelines used to say regarding including referral links in the posts:

    You are then allowed to post one referral link at the end of the main post body (without any formatting).

    The idea behind the guideline was to stop users from drawing attention to their link, including the text around it. So the guidelines have now been updated to include that. It now reads:

    You are then allowed to post one referral link or code at the end of the main post body
    You are not allowed to draw attention to your referral link or code by means of applying special formatting to the referral link/code or the text around it (including bolding).
    Ensure that you declare and explain your referral benefits…

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