• expired

Jeenee Mobile $18/Mth - 2GB Data, 400mins Talk, Unltd SMS, Optus 4G (3mth Contract), or Choose 2GB Data or 400mins, No Contract

1380

Jeenee Mobile has added a choose your bonus offer on our $18 Pennywise Essentials Plan for a limited time only

Choose from:
• Extra 200MB data, or
• Extra 200 minutes of standard voice calls, or
• Both an extra 200MB data AND 200 Minutes of Standard Voice Calls (requires 3-month contract)

Note:
• All bonus 200 offers last for the life of your plan
• You must pay a $10 Set-Up Fee with these plans

Offer 1 - $18 Pennywise Essentials Bonus 200MB Data Plan - includes:

2GB Data (Optus 4G) – includes a bonus 200MB
• 200 minutes of calls per month to standard Australian landlines and mobiles
• Unlimited SMS/ MMS for use in Australia
• Unlimited calls to anyone one the Jeenee network in Australia
• Month-to-month plan – no lock-in contract
• Requires payment of $18 per month in advance by direct debit

Offer 2 - $18 Pennywise Essentials Bonus 200 Minutes Voice Plan - includes:

• 1.8GB Data (Optus 4G)
400 minutes of calls per month to standard Australian landlines and mobiles (includes a bonus 200 Minutes)
• Unlimited SMS/ MMS for use in Australia
• Unlimited calls to anyone one the Jeenee network in Australia
• Month-to-month plan – no lock-in contract
• Requires payment of $18 per month in advance by direct debit

Offer 3 - $18 Pennywise Essentials Bonus 200MB & 200 Minutes Voice Plan - includes:

2GB Data (Optus 4G) – includes a bonus 200MB
400 minutes of calls per month to standard Australian landlines and mobiles (includes a bonus 200 Minutes)
• Unlimited SMS/ MMS for use in Australia
• Unlimited calls to anyone one the Jeenee network in Australia
• 3-month minimum contract – paid in advance

Plus – if you have purchased one of our $18 Pennywise Essentials Plans in the last month (May 2016) you will also receive this upgrade. These customers will automatically receive the Bonus 200MB offer (increasing their total monthly data allowance to 2GB). If you would prefer to increase your call allowance to 400 minutes instead, simply give us a call on 1300 054 631 and we’ll organise it for you. Please note that the upgrade for existing customers will take effect on their next billing cycle.

See website for all Terms & Conditions

Related Stores

Jeenee Mobile
Jeenee Mobile

closed Comments

  • +1

    So those on the $18 plan purchased before May don't get the upgrade?

    • +4

      The upgrade relates to the $18 Pennywise Essentials plan only (the one with 200 minutes of voice calls). The earlier $18 plan had 300 minutes of voice included.

      If you are on the older plan then you can certainly upgrade to this plan at the start of your next billing cycle - you will need to contact us to arrange this (it just won't happen automatically).

      • +13

        Just got that done, the deal is so fresh the customer service operator had to check ozbargain

        • +4

          And no + for the deal yet?

      • Thanks! Just to clarify, if we are on the 300 min with 1.8 GB we can switch to the 200 min with 2 GB by calling Jeenee? Will there be any fees for switching?

        • +3

          Yes, you can switch to the new deal and there are no fees for doing so.

          Just remember that the new deal will take effect at the start of your new billing cycle

      • Will this incur the $10 setup fee?

  • +5

    Very competitive plans!

  • deal updated:

    All bonus 200 offers last for the life of your plan
    • You must pay a $10 Set-Up Fee with these plans

    • Thanks for updating

    • +4

      What's the "life of your plan" given these are month to month plans? Is it until you decide to switch plans or go to another provider?

      • no, it's until your month is up since the life of your plan is 1 month. Store rep might like to clarify

      • i assume it's as long as you stay on it and don't change - but check with jeenee to confirm :)

    • So if we choose option 3, we get 400 minutes AND 2.2gb for the life of our plan too? Or after 3 months, do we then have to choose between data or minutes? If the former, that's just awesome

      • i assume it's the former - - but check with jeenee to confirm :)

  • +3

    Well then, we may have the best value for money deal here if you don't call much.

    • i m with 3G/vodafail for 13+ years, I only make ~10mins calls a month but ~1GB data, im paying them $2x a month but with scared mind for data usage.

      I think this plan is good enough to make me mind for changing!

  • Wish someone would come up with a decent $10-12 plan. 250 min calls, 500mb data for $10 and I'll sign 3 people in my family up straight away.

  • +7

    Anyway to avoid the $10 setup fee? It's a bit of a rort considering most other telcos don't charge that.

    I'm keen to switch over from amaysim, but the $10 fee is holding me back

    • Every time I've ported I've had setup fees.

      Who doesn't charge this fee?

      • +11

        Amaysim, Telstra, optus, Vodafone, kogan, aldi do not charge this fee.

        • +1

          You should charge him $10 for answering his question.

      • +8

        I think it's easier to list out the ones that do: Vaya, TPG, Jeenee. All the other ones don't.

        • That would explain it. I've previously used TPG, live connected and vaya.

      • I've ported dozens of times - never had a setup fee.

  • Pretty good pricing. Good plans for non-telco/starter kit sluts who only need ~2GB data!

    • Damn you Auto Correct moment for you there :)

      • +5

        Wait what? There was no typo..

    • plans for non-telco/starter kit sluts

      I resemble that remark!!

  • +2

    If i got for offer 3, and pay 3 months up front, is billing month to month after that or in 3 month blocks?

    • -1

      Phone is fine.

  • +7

    The $10 set up fee spoils this deal.

  • Nice. Looks better than Vaya for those who don't make many calls. Personally I'd definitely prefer the extra data to extra minutes.

  • +1

    Free jeenee to jeenee too right?
    Handy

  • +2

    Data billed by kb?

  • Damn this is cheap.. Tempting to switch over from amaysim to jeenee

  • +7

    Hey Rep - any chance this can be free deliver for new customers?

  • +4

    I've been on the $18 Pennywise plan since Jan and have been quite happy with the service. I had to call support initially when I ported my number in (from a Telstra corporate account), but it was a very refreshing experience talking to someone actually knowledgeable, and who was obviously located in Australia as it didn't sound like they were talking through a tin can.

  • Worth Swapping over to Jeenee from Vaya?

    • +2

      I moved from live connected in January, very happy so far. Customer service is great.

  • +1

    cheapest plan out? to bad just signed on with vaya via groupon

  • +1

    Cancellation requires 30 days notice.

  • +4

    I've put a few family members on to these guys and they have nothing but awesome stuff to say about them. Data measured by the kb, no contract, call-centre based here in Oz, knowledgeable operators who dont up-sell shit and just fix your problem instead, no enforced late fees for late bill payment/forgetting, courtesy reminders for data usage through the month (50%/70%/80%/etc..), excellent Optus 4G coverage, MMS/1300/1800 numbers no additional cost, free voicemail & retrieval, no invoice fee, no change of plan fee, no cancellation fees.

    Also, from memory, the $10 set-up fee was pretty much because they express posted the sim-card/etc… via courier?

    • +3

      Same here, been with them since the infamous LC/Vaya debacle, also referred family members on, nothing but outstanding service so far…

    • I'm reading from the website you have to make payments manually each month over the phone unless you organise direct debit, also over the phone. Is this the case?

      • +1

        You can BPAY. I just have a recurring BPAY set up for $18 each month

      • The family I have on Jeenee all simply pay via BPAY from their bank accounts online, once they receive the monthly invoice in their e-mail. No direct debit or anything like that. Pretty sure you can pay bills over the phone though as well.

        • Mine is automatically paid by credit card on the due date. Can't recall how I set that up, probably through their phone centre.

  • +1

    Hi OP/Rep, any news on enabling roaming overseas yet?

    • +1

      I just spoke to them and the guy said they can now call overseas but int'l roaming isn't available yet, but he indicated or I understood that it is something they are working on.

  • When does this deal end?

  • +3

    Can anyone tell me if the billing starts from the purchase date or from when you activate the sim after it arrives? I think I need to give Vaya a months heads up.. I am stoked to be leaving that filthy company..

  • +3

    Excess data charged 4c/MB

    • +10

      Once your data is used up you will need to opt for more data which comes with the 4c/MB charge.

      Automatic Barring

      Once you pass 100% of included value usage we will automatically bar you on the network to prevent you from incurring further expense. We will also call you to inform you of this restriction and to ask you what you would like to do. After all, it's your Jeenee Mobile service and your choice. We want to provide you with as much information as possible so that you can make an informed choice about your spending with Jeenee Mobile.

      https://www.jeenee.org.au/important-information/

      • +8

        That's what every telco should do!!

        Same thing goes for banks. Decline transactions instead of allowing people to go into negative & charge them fees & interest.

        +1 jeenee mobile

      • +1

        Actually, looks like although they bar your service there may possibly be a delay and any excess data will be charged at 4c/MB. However data packs are available for 1GB ($10) or 2.5 GB ($20) which can be applied before or after your service has been barred.

        Excess data charges are 4c per MB. In order to prevent bill shock, data usage will be automatically barred when you reach 100% of your allowance. This barring may take up to 48 hours to take effect, so it’s important that you slow down on your usage when you are nearing your limit to avoid any excess data charges. Data packs are available can be purchased at $10 for 1GB or $20 for 2.5GB to increase your data allowance for the month.

        https://www.jeenee.org.au/products/sim-packs/

        https://www.jeenee.org.au/products/data-packs/

  • +4

    Vaya has some serious competition.

  • TPG $10 p/m for 6 months deal is still on until end of the month with international calls: https://www.ozbargain.com.au/node/231248

  • +2

    Remember that the help people with disabilities too.
    Although not a not for profit company anymore.

    • +2

      it's a social enterprise, like thankyou water/group :)

  • Thanks Rep, I just signed up for my son, great timing.

  • +1

    Awesome, signed the GF up a few months ago and was waiting on a plan to beat my grandfathered LiveConnected plan.

    Thanks rep, can't wait to get signed up, extra data and the ability to purchase data packs is great!

  • +3

    Rep, waive the setup/SIM delivery fee and I can send A LOT of business your way (and I do mean a lot)

    Your move rep ;)

    • Is that a threat?? lol

      • +1

        It's an opportunity.

        • +1

          SWOT analysis. Just missing Strength and Weakness now…

  • For another $7 you get unlimited calls and another 500mb of data on the $25 unlimited deal.
    Is this not a better option?

    • Not my experience at all…

      • Could you elaborate a little? Are you saying you've experienced the opposite (positive) or have you simply not had to contact support/etc?

        The billing system I assume differs for direct debit (well, you wouldn't exactly receive bills)…

        Customer service is only problematic if you are required to contact them for support.

        It's a fact they start charging you from 3 days after you order the sim - no matter of delivery or activation time. Assuming you got your sim in 1-2 days, you wouldn't experience any problem with this either.

        With the debit being setup without my permission (I provided the bank statement as ID, not for any other reason) I believe this was simply an employee mistake rather than common practice, though it still outlines a lack of training and professionalism.

        • Not my experience either.

        • @treeman:

          As with John's reply above, I'm curious if you're saying you simply haven't needed to contact support/etc (therefore have had no problems), or you HAVE contacted support and they were helpful in your case.

          To simplify things, here's some yes/no questions:

          Have you contacted email support?
          (if yes) what were the reply times like?
          Have you contacted customer service via phone?
          (if yes) were they helpful and understanding?
          Did your billing cycle begin 3days after placing your order?
          Have you tried cancelling your service?
          (If yes) was it an easy process to cancel your service?

          Edit:
          Quote from a support email:

          Your billing cycle began on the 17/03/2016 and was activated 23/03/2016.

          This shows they can see the exact date you activate your service, though they still bill you from the date it's sent out. In my case the difference was 6 days, 1/5th of a billing cycle (~$3.6). It's not much, though it's still a business tactic I don't overly approve of, especially when they charge a $10 sim fee already. It's a free $13.60 in their pocket before you even activate the service.

        • @dyl:

          Never contacted email support.

          Contacted customer service via phone 5 times. Each time helpful and responded to my request. Waited approximately 5 to 10 minutes each time ringing at different times of the day.

          I'm not sure when my billing cycle started, I didn't look, I think it may have started when they sent the sim out, I then activated like a week later.

          I didn't try cancelling my service.

        • @dyl: From memory on their terms it stated that your billing cycle starts when they dispatched. You should have read it before buying it.

          Plus the poor service was due to the previous deal which had the problem of being OzBargained, that's why wait times were long for both call and email.

          Their call centre is local, so it's easier to talk to them and they were definitely friendly.

        • @treeman:

          That's not as bad then, still a little wrong that bilking starts when they send out the sim though.

        • @Doggiie:

          Consumer law > terms.
          As I can't access the service, I don't legally have to pay for it at that stage. Its literally taking customers money relying on how most won't call up requesting it to be changed.

          I purchased my sim in around March, not sure if there was any deals then.

          Call center was friendly, just not overly helpful. They also signed me up to a direct debit with bank details I provided as ID (NOT for direct debit) without notifying me at all. They're either meant to be trained in to financial services or reading from a script wrote by someone who is trained, they evidently weren't either. From a financial services point of view, its an absolute nightmare having an employee sign someone up to something like this without permission - it's an absolute compliance failure.

        • @dyl:

          I figure the price is good, maybe missing out on $5 of value, they are a good ethical company. Happy to pay that price.

  • +1

    Hi op, when will this deal expire?
    Bcoz my 2 years vodafone contract will not finish till the end of June.

    • Might be best to contact Jeenee directly. You should probably be able to buy the sim but not activate it till your vodafone contract finishes.

  • same here, contact finishing in 10 days, wonder how long this deal going for

  • what are the charges for exceeding the 2gb data limit?

  • +1

    do these plans include international calls? I couldn't see anything on the website regarding these particular plans
    also what exclusions are there? eg. are 1800, 1300 numbers included?

  • Is your month 28 days or an actual month?

  • I'm an existing customer who just called up Jeenee. Existing customers are eligible for all 3 plans, including the bonus data + minutes with the 3 month contract. However, the bonus data + minutes plan has a technical issue where they are currently unable to sign you up for that plan today and they anticipate that it will be fixed tomorrow. The other two plans seem to be fine if you call up today. Not sure if this issue is just with existing customers changing plans or all new customers as well. Save calling for tomorrow onwards if you are an existing customer who wants the 3 month contract.

    • Well that explains it. Called them first thing in the morning and they set it up to commence effective next billing cycle. Afternoon l got a call to say they have a payment issue for the existing customers at their end and nothing to worry but the debit will go through tomorrow. First time in my life I had a customer service call me on their own, that too for something as trivial. I'm impressed.

Login or Join to leave a comment